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Purpo Diversity

The document outlines the concepts of globalization and diversity in communication, emphasizing the importance of cultural awareness and the evolution of communication methods due to technological advancements. It discusses how globalization impacts communication through virtual interaction, cultural nuances in speech and body language, and the challenges posed by time differences in global collaboration. Effective communication requires an understanding of these dynamics to foster ethical and responsible interactions across diverse backgrounds.

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0% found this document useful (0 votes)
34 views17 pages

Purpo Diversity

The document outlines the concepts of globalization and diversity in communication, emphasizing the importance of cultural awareness and the evolution of communication methods due to technological advancements. It discusses how globalization impacts communication through virtual interaction, cultural nuances in speech and body language, and the challenges posed by time differences in global collaboration. Effective communication requires an understanding of these dynamics to foster ethical and responsible interactions across diverse backgrounds.

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Youdonume
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We take content rights seriously. If you suspect this is your content, claim it here.
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UNIT 4:

COMMUN IC A T IO N
AN D GL O BA L I Z A T I ON
Learning Outcomes
•1. Define globalization and diversity.

•2. Explain how cultural and global issues as well as


technological advancement affect communication; and

•3. Discuss the impact of globalization on how people


communicate and vice versa.
LESSON OUTLINE
•What is globalization and diversity?
•What are the impacts of globalization on
communication

•Impacts of globalization on global communication


What Is Diversity in Communications?
When discussing diversity in communications, the first level to consider is awareness.
At first glance, you might assume that diversity in communication entails conveying
everyone's perspective evenly or including voices from all "types" of people. While
those things can be important in the right situation, it isn't the whole story.
Diversity in communications is more about recognizing that different people have
unique points of view and life experiences based on their backgrounds. It's about
educating every team member that they have privileges and hardships not shared by
others and that they need to be aware of this when they communicate within and
outside the company, school, group etc.
For example, a person with a privileged socioeconomic background may have grown
up going to a yacht club and learned to sail. However, they should be aware that not
everyone had that opportunity and that making sailing analogies and references in their
communications is insensitive. This is a surface-level example; the situation is usually
more complicated than that.
WHAT IS GLOBALIZATION?
Is a process of interaction and integration, among people,
companies, and government of different nations. A process
driven by international trade and investment and aided by
information technology. This process has effects on the
environment, on culture, on political systems, on economic
development and prosperity, and on human physical well-being
in societies around the world.
WHAT IS GLOBALIZATION?
MEDIATED COMMUNICATION
HOW PEOPLE COMMUNICATE HAS EVOLVED SIGNIFICANTLY OVER THE YEARS. THE MOST
SIGNIFICANT DEVELOPMENT IN COMMUNICATION IS THE ADVENT OF SMARTPHONES AND THE
ACCESSIBILITY OF THE INTERNET THAT HAS MADE COMMUNICATION FAST, ACCESSIBLE,
VIRTUAL, AND GLOBAL. COMMUNICATION HAS NOW BECOME "MEDIATED." THIS SUGGESTS THAT
THERE ARE OTHER OPTIONS BY WHICH ONE CAN COMMUNICATE SUCH AS

•1. TEXT MESSAGING,


•2. VIDEO CALLING/CONFERENCING,
•3. EMAILING.
•4. CHATTING ONLINE, AND
•5. POSTING ON SOCIAL MEDIA.
IMPACTS OF GLOBALIZATION ON
COMMUNICATION
1.Virtual Interaction
2.Cultural Awareness In Speech
3.Cultural Awareness In Body Language
4.Time Differences
VIRTUAL INTERACTION
We need to understand the strengths and
limitations of different communication media
and how to use each medium in a maximum
effect.
CULTURAL AWARENESS IN SPEECH
The need for cultural awareness is a major impact of globalization on
the required skillset of effective communicators, resulting in the
evolution of communication skills development programs.
Modern entrepreneurs and employees need the ability to catch subtle
nuances of people's manner of speech when communicating across
cultures. Even when two people are speaking the same language,
cultural differences can affect vocabulary, colloquial expressions,
voice tone and taboo topics.
CULTURAL AWARENESS IN SPEECH
In Japanese business culture, for example, it can be considered
rude to ask personal questions in an initial business meeting. In
the U.S., On the other hand, asking personal questions and sharing
personal information can display warmth and openness.
American and Japanese businesspeople who understand this
about each other can communicate in ways that resonate more
effectively with each other.
CULTURAL AWARENESS IN BODY LANGUAGE
Awareness of cultural differences in body language can be just as
important as the nuances of speech. Modern training programs
teach students to understand acceptable speaking distances,
conflict styles, eye contact and posture in different cultures,
accepting that the physical expressions of their own culture are
not universally accepted. Look for training programs that address
these differences to prepare you for face-to-face meetings with
foreign suppliers, customers or team members.
TIME DIFFERENCES
The advent of global collaboration introduces another new dynamic to
communication skills -- the need to communicate and share information with people
across several time zones. When people collaborate with others on the other side of
the globe, their counterparts are usually at home asleep while they themselves are
at work. Today's communication skills development programs should address the
nuances of overcoming this challenge by teaching people to understand the
information needs of their colleagues, according to the communication styles of
different countries or cultures. Being able to effectively share information between
shifts can make or break the productivity of a geographically dispersed team,
making this an important issue for many companies.
As an effective communicator, you have to be aware of
these issues. You should be able to make informed
decisions and influence other people to be ethical and
responsible in the use of technology which should serve as
a platform to celebrate and respect diversity.
ANY QUESTIONS?
CLARIFICATION?
QUIZ TIME
END OF SESSION

THANK YOU!

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