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Lillian Jimenez RESUME 02.2025

Lillian Jimenez has nearly 20 years of experience in case management, providing services such as psychosocial support and mental health assistance to vulnerable populations. She has held various roles, including Refugee Resettlement Case Manager and Unification Specialist, focusing on compliance with federal standards and community support. Lillian holds a Bachelor's degree in Psychology and multiple certifications, showcasing her expertise in the field.

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3 views

Lillian Jimenez RESUME 02.2025

Lillian Jimenez has nearly 20 years of experience in case management, providing services such as psychosocial support and mental health assistance to vulnerable populations. She has held various roles, including Refugee Resettlement Case Manager and Unification Specialist, focusing on compliance with federal standards and community support. Lillian holds a Bachelor's degree in Psychology and multiple certifications, showcasing her expertise in the field.

Uploaded by

lillianrosej
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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LILLIAN JIMENEZ

(210) 803-5780 | lillianrosej@gmail.com | 211 Hallie Cove, San Antonio, TX

CAREER SUMMARY
I currently have nearly 20 years of experience in providing individuals, families, and other vulnerable populations
with a variety of Case Management services including psychosocial support, rehabilitative services, reunification
efforts, Mental Health services, supportive counseling services up to and including assessments, advocacy, safety-
planning, and thorough documentation for all efforts.

TECHNICAL / SKILLS
Type 75WPM | Case management | Cloud computing | MS Windows software | NewOrg Database | G-Suite
Software | Standard Office Hardware | Client Track Database | Adobe Software | Class C DL + clean driving record
10+ years | CPR + First Aid Certified

PROFESSIONAL EXPERIENCE
REFUGEE RESETTLEMENT CASE MANAGER | RAICES | San Antonio, TX Aug 2024 – present
 Implemented extensive Case Management services in a deliberate, effective, & timely manner to eligible
clients, while maintaining compliance with established federal standards & requirements.
 Contributions to the client’s community orientation, early employment, self-sufficiency, and immediate needs
are prioritized.
 Barriers are aimed at being removed with compassion, empathy, & empowerment, while upholding human
dignity & respect.
UNIFICATION SPECIALIST | The Providencia Group. | Ashburn, VA April 2019 – Dec 2023
 ORR-(Federal) Contracted Case Management, assisting undocumented and unaccompanied minors arriving in
the US. Minors are seeking refuge with Sponsors already living in the US.
 Process for placement with identified Sponsors is mitigated depending on current contract, federal
requirements at the time of unification, verification steps, and timeframes established by ORR. All applicable
documentation and applications are subject to submission by CM up to and including travel arrangements
after approval of unification of minor with sponsor.
CASE MANAGER | Endeavors | San Antonio, TX February 2013 – November 2018
 ECS Program – Contracted Case Management for BCFS (Baptist Children & Family Services) under ORR
Federally funded guidance, Family Reunification for unaccompanied undocumented minors coming into the
custody of ORR through US Immigration Services.
 FWL Case Manager – Case Management for single adults w/ Axis I MH Diagnosis & Co-occurring socioeconomic
issues/needs under the Fairweather Lodge Program/ living within one of the Fairweather Lodge housing units.
 Case Management, recruitment, & Outreach efforts for individuals identifying as “Survivors of Crime” under
the newly built Safe Services Program where I assisted in building the program and its components from the
ground up, including the creation of intake forms, evaluations, filing systems, etc. All grant requirements &
expectations were exceeded & the program was successfully approved for the following 24-months.
ADULT CASE MANAGER | Camino Real Community Services | Floresville, TX September 2013 – June 2016
 Adult Case Management; Mental health services for adults with mental health & co-occurring socioeconomic
and substance abuse issues/needs
CPS CVS CASE WORKER III | TX Dept. Family & Protective Services | San Antonio, TXOctober 2006 – January
2010
 Provided ongoing case management, family reunification, foster/shelter child-placement when appropriate,
etc., during duration of legal process in Bexar County (or surrounding) Children’s Court. Responsible for
meeting and monitoring daily needs of minors in state custody, ensuring their ongoing safety, health, and
wellbeing is maintained, up to and including medical, MH, sibling/parental visits, educational and emergency
needs.

EDUCATION / CREDENTIALS
BACHELOR’S DEGREE | Psychology | Our Lady of the Lake University, San Antonio, TX 2000 – 2006
Certification in Criminal Justice
Certification in Violence Prevention & Intervention
QMHP-CS (Qualified Mental Health Care Professional – County Services

REFERENCES
* References available upon request

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