K TO 12 BASIC EDUCATION CURRICULUM

JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
Course Description

This is an introductory course that leads to a Computer Systems Servicing National Certificate Level II (NC II). It covers seven (7) common
competencies that a
student ought to possess: 1) application of quality standards, 2) computer operations; 3) performing mensuration and calculation; 4) preparation and
interpretation of technical drawing; 5) the use of hand tools; 6) terminating and connecting electrical wiring and electronics circuits; and 7) testing
electronics components; and four (4) core competencies, namely, 1) installing and configuring computer systems, 2.) setting up computer networks, 3)
setting up computer servers, and 4) maintaining and repairing computer systems and networks.

CONTENT PERFORMANCE
CONTENT LEARNING COMPETENCIES CODES
STANDARD STANDARD

Introduction The learners The learners shall be able to The learners…

1. Basic concepts in demonstrate an demonstrate common 1. Explain basic concepts in computer systems
computer systems understanding of the competencies in computer servicing
servicing basic concepts and systems servicing as 2. Discuss the relevance of the course
2. Relevance of the course underlying theories in prescribed by TESDA Training 3. Explore career opportunities in computer
3. Career opportunities computer systems Regulations systems servicing
servicing
PERSONAL ENTREPRENEURIAL COMPETENCIES (PECs)

1. Assessment of Personal The learners The learners shall be able to LO 1. Recognize Personal Entrepreneurial TLE_PECS7-
Competencies and Skills demonstrate an prepare an activity plan that Competencies and Skills (PECs) needed in 1200-1
(PECs) vis-à-vis PECs of understanding of one’s aligns with the PECS of a computer systems servicing
a practicing PECs in computer practitioner/entrepreneur in 1.1 Compare one’s PECs with those of a
entrepreneur/ employee systems servicing computer systems servicing practitioner/ entrepreneur
1.1 Characteristics 1.2 Align one’s PECs with those of a
1.2 Attributes practitioner/ entrepreneur
1.3 Lifestyle 1.3 Assess one’s PECs
1.4 Skills 1.4 Assess practitioner’s PECs
1.5 Traits
2. Analysis of PECs
compared to those of a
practitioner
3. Align one’s PECs based
on the results of the
assessment

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
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 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)

CONTENT PERFORMANCE
CONTENT LEARNING COMPETENCIES CODES
STANDARD STANDARD

1. Strengthening and The learners The learners shall be able to LO 2. Develop and strengthen personal TLE_PECS7-
developing further demonstrate an create a plan of action that competencies and skills (PECs) needed in 1200-2
one’s PECs understanding of one’s strengthens/develops one’s computer systems servicing
PECs in computer PECs in computer systems 2.1 Identify areas for improvement,
systems servicing servicing development and growth
2.2 Align one’s PECs according to his/her
business/career choice
2.3 Create a plan of action that ensures
success of his/her business/career choice

ENVIRONMENT AND MARKET (EM)

Market (Town) The learners The learners shall be able to LO 1. Recognize and understand the TLE_EM7-12-00-
1. Key concepts of market demonstrate an create a business vicinity market in computer systems servicing 1
2. Players in the market understanding of the map reflective of the 1.1 Identify the players/ competitors within the
(competitors) concepts of potential computer systems town
environment servicing market in the 1.2 Identify the different products/services
1. Products & services
and market and how available in the market
available in the market locality/town
they relate to the field
of
computer systems
servicing, particularly
in
one’s town/
municipality

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
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 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)

Market (customer) LO 2. Recognize the potential customer/ TLE_EM7-12-00-

1. Key concepts in market in computer systems servicing 2
identifying and 2.1 Profile potential customers
understanding the 2.2 Identify the customer’s needs and wants
consumer through consumer analysis
2. Consumer analysis 2.1 Conduct consumer/market analysis
through:
2.1 Observation
2.2 Interviews
2.3 Focus group
discussion (FGD)
2.4 Survey

CONTENT PERFORMANCE
CONTENT LEARNING COMPETENCIES CODES
STANDARD STANDARD

1. Generating business LO 3. Create new business ideas in TLE_EM7-12-

ideas computer systems servicing by using 00-
1.1 Key concepts in various techniques 3
generating 3.1 Explore ways of generating business
business ideas ideas from ones’ own
1.2 Knowledge, skills, characteristics/attributes
passions, and 3.2 Generate business ideas using product
interests innovation from irritants, trends, and
1.3 New applications emerging needs
1.4 Irritants 3.3 Generate business ideas using Serendipity
1.5 Striking ideas (new Walk
concepts)
1.6 Serendipity Walk

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
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 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)

1. Product development The learners The learners shall be able to LO 4. Develop a product/service in TLE_EM7-12-
2. Key concepts in demonstrate an create a business vicinity computer systems servicing 00-
developing a product understanding of map reflective of the 4.1 Identify what is of “value” to the customer 4
3. Finding Value concepts of potential computer systems 4.2 Identify the customer
4. Innovation environment and servicing market within the 4.3 Explain what makes a product unique and
4.1 Unique Selling market and how they locality/town competitive
Proposition (USP) relate to computer 4.4 Apply creativity and innovative techniques
systems servicing, to develop marketable product
particularly in one’s 4.5 Employ a USP to the product/service
town/municipality

1. Selecting business idea LO 5. Select a business idea based on the TLE_EM7-12-

2. Key concepts in criteria and techniques set 00-
selecting a business 5.1 Enumerate various criteria and steps in 5
idea selecting a business idea
2.1 Criteria Techniques 5.2 Apply the criteria/steps in selecting a
viable business idea
5.3 Determine a business idea based on the
criteria/techniques set

CONTENT PERFORMANCE
CONTENT LEARNING COMPETENCIES CODES
STANDARD STANDARD

1. Branding LO 6. Develop a brand for the product TLE_EM7-12-00-

6.1 Identify the benefits of having a good 6
brand
6.2 Enumerate recognizable brands in the
town/province
6.3 Enumerate criteria for developing a brand
6.4 Generate a clear appeal
COMMON COMPETENCIES
LESSON 1: APPLYING QUALITY STANDARDS (AQS)
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
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 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)

• Work order and The learners The learners shall be able to LO 1. Assess quality of received TLE_IACSS912AQ
standard operating demonstrate an apply quality standards in materials S-Ia-1
procedures understanding of computer systems servicing 1.1 Obtain work instruction in accordance
• Specification of concepts and with standard operating procedures
materials and underlying principles 1.2 Check the received materials against
components in applying quality workplace standards and specifications
- Wires standard in computer 1.3 Identify and isolate faulty materials
- Cables systems servicing related to work
- Electrical tape 1.4 Record and/ or report defects and any
Component identified causes to the supervisor
s - Resistors concerned in accordance with workplace
- Capacitors procedures
- Integrated circuits 1.5 Replace faulty materials in accordance
- Diodes with workplace procedures
- Transistor
• Faults
- Factory defects
- Nonconformity to
specifications
- Nonconformity to
government
standards and PECs,
environmental code
- Safety defects
• Recording and reporting
procedures
- Parts identification
- Component
identification

CONTENT PERFORMANCE
CONTENT LEARNING COMPETENCIES CODES
STANDARD STANDARD

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
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 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)

• Related documents LO 2. Assess own work TLE_IACSS912AQ

- Service manuals 2.1 Identify and use documentation relative to S-Ib-2
- Operations manual quality within the prescribe standard
- Certifications 2.2 Check completed work against workplace
- Type approval standards relevant to the task undertaken
certificates 2.3 Identify and isolate errors
• Quality standards on 2.4 Record information on the quality and
- Materials other indicators of production performance
- Component parts in accordance with workplace procedures
- Final product 2.5 Document and report cases of deviations
from specific quality standards in
- Product production
accordance with the workplace’s
• Checking process procedures
- Quality controlling
- Quality assurance
• Records and documents
- Organization work
procedures
- Manufacturers
instruction manual
- Forms

• Process improvement LO 3. Engage in quality improvement TLE_IACSS9-12

procedure 3.1 Participate process improvement AQS-Ic-3
• Monitoring performance procedures in relative to workplace
operation assignment
- Customer 3.2 Carry out work in accordance with process
satisfaction improvement procedures
- Customer feedback 3.3 Monitor performance of operation or
form quality of product of service to ensure
- Co-workers feedback customer satisfaction
- Supervisors rating
sheet
- Suppliers feedback
• Checking quality output
procedures

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
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 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
Page 7 of 35
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)

CONTENT PERFORMANCE
CONTENT LEARNING COMPETENCIES CODES
STANDARD STANDARD
LESSON 2: PERFORMING COMPUTER OPERATIONS (PCO)
• Task identification The learners The learners shall be able to LO 1. Plan and prepare for task to be TLE_IACSS912PC
- Planning demonstrate and perform computer undertaken O-Ic-d-4
- Preparing understanding of operations based on a given 1.1 Determine requirements of task in
• Operational health and concepts and tasks accordance with the required output
safety (OHS) guidelines underlying principles 1.2 Select appropriate hardware and software
and procedures in performing according to task assigned and required
• Computer hardware computer operations outcome
- Keyboard 1.3 Plan a task to ensure that OHS guidelines
- Mouse and procedures are followed
- Hard drives 1.4 Follow client-specific guidelines and
- Monitor procedures
- System Unit 1.5 Apply required data security guidelines in
• Computer application accordance with existing procedures
software
• Types of program/ LO 2. Input data into computer TLE_IACSS912PC
application software - 2.1 Enter the data into the computer using O–Id-e-5
word processing appropriate program/application in
- web browsers accordance with company procedures
- internet 2.2 Check the accuracy of information and
• Data processing save the information in accordance with
• Checking and saving standard operating procedures
information 2.3 Store inputted data is in storage media
• Storage devices according to requirements
- primary 2.4 Perform work within ergonomic guidelines
- secondary
• Work Ergonomic
• Desktop icons LO 3. Access information using computer TLE_IACSS912PC
- Directories 3.1 Select correct program/application based O-Ie-f-6
- Files and folders on job requirements
- Recycle bin 3.2 Access program/application containing the
• Keyboard techniques information required according to
- Proper handling company procedures
- Shortcut keys 3.3 Select, open, and close desktop for
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
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 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
• Keyboard care and navigation purposes
maintenance 3.4 Carry out keyboard techniques in line with
OHS requirements

CONTENT PERFORMANCE
CONTENT LEARNING COMPETENCIES CODES
STANDARD STANDARD
• Computer application LO 4. Produce output/ data using TLE_IACSS912PC
software computer system O-If-7
• Computer peripherals 4.1 Process entered data using appropriate
- Printer software commands
• Storage devices 4.2 Print out data as required using computer
hardware /peripheral devices in
accordance with standard operating
procedures
4.3 Transfer files and data between
compatible systems using computer
software,
hardware/peripheral devices in
accordance with standard operating
procedures
 Requirements for LO 5. Use basic functions of a www- TLE_IACSS912PC
Internet search - browser to locate information O-Ig-h-8
browsers 5.1 Establish information requirements for
- URL internet search
- search engine 5.2 Launch browser
- bookmark 5.3 Load search engine
- link 5.4 Enter appropriate search criteria/or URL
of site
5.5 Follow relevant links to locate required
information
5.6 Bookmark useful pages and print as
required

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
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 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)

• Computer maintenance LO 6. Maintain computer equipment and TLE_IACSS912PC

- Disk cleanup systems O-Ii-j-9
- Checking disk errors 6.1 Implement procedures for ensuring
- Replacement of security of data, including regular
consumables backups and virus checks in accordance
- Dusting the external with standard operating procedures
and internal part of 6.2 Implement basic file maintenance
the procedures in line with the standards
computer operating procedures
• File maintenance
- Backing up files
- Deleting unwanted
files
- Updating antivirus
database/using
more
appropriate anti
virus
program

CONTENT PERFORMANCE
CONTENT LEARNING COMPETENCIES CODES
STANDARD STANDARD
LESSON 3: PERFORMING MENSURATION AND CALCULATION (PMC)
• Types of components The learners The learners shall be able to LO 1. Select measuring instruments TLE_IACSS912PM
and objects to be demonstrate an accurately measure and 1.1 Identify object/s or component to be C-IIa-b-10
measured: understanding of calculate based on a given measured
- Memory concepts and tasks 1.2 Obtain correct specifications from
- Data storage underlying relevant source
capacity principles in
1.3 Select measuring tools in line with job
- Processor performing
requirements
- Video card measurements and
• Correct specifications calculations
from relevant sources
• Measuring tools

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
Page 10 of 35
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)

• Types of measuring LO 2. Carry out measurements and TLE_IACSS912PM

instruments and their calculation C-IIb-d-11
uses 2.1 Select appropriate measuring instrument
• Safe handling to achieve required outcome
procedures in using 2.2 Obtain accurate measurements for job
measuring instruments 2.3 Perform calculation needed to complete
• Four fundamental task using the four mathematical
operation of fundamental operations addition (+),
mathematics subtraction (-), multiplication (x), and
• Formula for volume, division (÷)
area, perimeter, and 2.4 Use calculation involving fractions,
other geometric figures percentages and mixed numbers to
• Conversion and complete workplace tasks
calculation 2.5 Self-check and correct numerical
- Capacity and speed computation for accuracy
- Memory 2.6 Read instruments to the limit of accuracy
- Data storage of the tool
- Processor
- Video card
• bit/byte/MB/GB/TB

• Maintenance of LO 3. Maintain measuring instruments TLE_IACSS9-

measuring instruments 3.1 Ensure proper handling of measuring 12PMC-IIe-f-12
- 5S instruments to avoid damage and clean it
- Lubrication before and after using
- Cleaning 3.2 Identify tasks to be undertaken for proper
- Storage storage of instruments according to
• Proper storage of manufacturer’s specifications and
instruments standard operating procedures

CONTENT PERFORMANCE
CONTENT LEARNING COMPETENCIES CODES
STANDARD STANDARD
LESSON 4: PREPARING AND INTERPRETING TECHNICAL DRAWING (PITD)

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
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 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)

• Basic symbols The learners The learners shall be able to LO 1. Identify different kinds of technical TLE_IACSS9-
• Basic elements demonstrate and prepare and interpret drawings 12PITD-IIf-g-13
- Schematic diagram understanding of technical drawings and work 1.1 Select correct technical drawing in
- Charts concepts and plans accurately accordance with the job requirement
underlying principles 1.2 Segregate technical drawings in
- Block diagrams
in preparing and accordance with the types and kinds of
- Layout plans interpreting technical drawings
- Loop diagram drawings and work
plans for computer
systems
servicing

• Technical drawing LO 2. Interpret technical drawing TLE_IACSS9-

- Components, 2.1 Recognize components, assemblies, or 12PITD-IIg-h-14
assemblies, or objects as required
objects 2.2 Identify dimensions of the key features of
- Dimensions the objects depicted in the drawing
- Symbols 2.3 Identify and interpret symbols used in the
• Job requirements or drawing
equipment for drawing 2.4 Check and validate drawing against job
in accordance with requirements or equipment in accordance
standard operating with standard operating procedures
procedures

• Electrical/ Electronic LO 3. Prepare/ make changes to TLE_IACSS9-

Schematic electrical/ electronic schematics and 12PITD-IIh-i-15
• Schematic drawings drawings
3.1 Draw and identify correctly electrical/
electronic schematic
3.2 Identify correct drawing; select and use
equipment in accordance with job
requirements

• Care and maintenance LO 4. Store technical drawings and TLE_IACSS9-

of technical drawing equipment/ instruments 12PITD-IIj-16
equipment/ instruments
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
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 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
• Inventory of technical 4.1 Identify tasks to be undertaken for care
drawings and maintenance of drawings according to
• Proper storage of company procedures
instruments

CONTENT PERFORMANCE
CONTENT LEARNING COMPETENCIES CODES
STANDARD STANDARD
4.2 Record technical drawings and prepare an
inventory in accordance with company
procedures
4.3 4.3 identify tasks to be undertaken for
proper storage of instruments according to
company procedures
LESSON 5: USING HAND TOOLS (UHT)

• Identifying and The learners The learners shall be able to LO 1. Plan and prepare for tasks to be TLE_IACSS912UH
selecting different types demonstrate an use hand tools and undertaken T-IIIa-17
and uses of hand tools understanding of the equipment for 1.1 Identify tasks to be undertaken properly
• Uses of different hand use of hand tools and computer systems servicing 1.2 Identify and select appropriate hand tools
tools. equipment for according to the task requirements
computer
systems servicing

• Checking of hand tools LO 2. Prepare hand tools TLE_IACSS9-

• Identifying unsafe or 2.1 Check appropriate hand tools for proper 12UHT-IIIb-18
faulty tools operation and safety
2.2 Identify and mark unsafe or faulty tools for
repair according to standard company
procedure

• Operating hand tools LO 3. Use appropriate hand tools and TLE_IACSS912UH

• Safety procedures using test equipment T-IIIc-19
handling tools 3.1 Use tools according to tasks undertaken.
• Personal Protective 3.2 Observe all safety procedures in using
Equipment (PPE) tools at all times and use appropriate PPE
• Documentation process 3.3 Report malfunctions, unplanned or unusual

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
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 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
events to the supervisor

• Maintenance of hand LO 4. Maintain hand tools TLE_IACSS912UH

tools 4.1 Do not drop tools to avoid damage; carry T-IIId-20
- Cleaning out routine maintenance of tools according
- Lubricating to standard operational procedures,
- Tightening principles, and techniques
- Tools repairs 4.2 Store tools safely in appropriate locations
- Adjusting using in accordance with manufacturer’s
correct procedures specifications or standard operating
- Sharpening procedures
• Storing of hand tools

CONTENT PERFORMANCE
CONTENT LEARNING COMPETENCIES CODES
STANDARD STANDARD
LESSON 6: TERMINATING AND CONNECTING ELECTRICAL WIRING AND ELECTRONICS CIRCUIT (TCEW)
• Material specification The learners The learner shall be able to LO 1. Plan and prepare for termination/ TLE_IACSS912TCE
- Assorted wires and demonstrate an demonstrate proper connection of electrical wiring/ W-IIIe-f21
cables understanding of termination and connection electronics circuits
• Task requirements concepts and of electrical wiring and 1.1 Check materials according to
- Splicing underlying principles electronics circuits specifications and tasks
- Jointing in terminating and 1.2 Select appropriate tools and equipment
- Soldering connecting electrical according to task requirements
• Tools and equipment wiring and electronics 1.3 Follow planned task to ensure OHS
- Pliers circuits guidelines and procedure
- Cutters 1.4 Prepare electrical wiring/electronics
- Screw driver circuits correctly for
connecting/terminating in accordance with
- Soldering gun
instruction and work site procedures
- Multitester
• OH&S guidelines and
procedures
• Electrical wiring
diagram
• Electronics kit

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
Page 14 of 35
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)

• OHS procedures LO 2: Terminate/connect electrical TLE_IACSS912TCE

- Safety procedure in wiring/ electronic circuits W-IIIg-i22
using tools 2.1 Observe safety procedures in using tools
- Appropriate PPE and use appropriate personal protective
• Methods in termination equipment at all times
and connections 2.2 Identify the tasks to be undertaken to
according to work safely in accordance with the
job specification workplace and standard procedures
- Clamping 2.3 Use appropriate range of methods in
- Pin connection termination/connection in accordance to
- Soldered joints specifications, manufacturer’s
requirements, and safety
- Plugs
2.4 Follow correct sequence of operation
• Proper procedures in
adjusting accessories 2.5 Adjust used accessories
- Brackets 2.6 Confirm termination/connection in
- Clamps accordance with job specification
• Confirmation of
termination/ connection
in accordance with the
job specification

CONTENT PERFORMANCE
CONTENT LEARNING COMPETENCIES CODES
STANDARD STANDARD
• Proper procedure in LO 3: Test termination/connections of TLE_IACSS912TCE
conducting testing of electrical wiring/electronics circuits W-IIIi-j-
termination/connection 3.1 Conduct complete testing of 23
of electrical termination/connection of electrical
wiring/electronics wiring/electronics circuits in compliance
circuits with specifications and regulations using
• Proper procedure in appropriate procedures and equipment
checking wirings and 3.2 Check wirings and circuits using specified
circuits using specified testing procedures
testing procedures 3.3 Respond to unplanned events or
• Protocol in responding conditions in accordance with established
to unplanned conditions procedures
LESSON 7: TESTING ELECTRONIC COMPONENTS (TEC)

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
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 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
• Work instructions The learners The learners shall be able to LO 1: Determine criteria for testing TLE_IACSS9-
• Job order demonstrate an test electronic components electronics components 12TEC-IVa-c-24
• Work coordination understanding of 1.1 Obtain and clarify work instructions based
process concepts and on job order or client requirements
• Documentations and underlying principles 1.2 Consult responsible person for effective
interpretations of in testing electronic and proper work coordination
data/testing criteria components 1.3 Obtain and interpret data
• Testing criteria sheets/application notes based on
- Controls manufacturer’s specifications
- Effectiveness 1.4 Define testing criteria to ensure that
- Efficiency components meet technical and quality
requirements
- Bug detection
1.5 Document and communicate testing
- Functionality,
including flow criteria to relevant personnel
- Interoperability
- Performance
- Reliability
- Operating
parameters
• Testing methods for LO 2: Plan an approach for components TLE_IACSS9-
electronic components testing 12TEC-IVc-e-25
- Automated 2.1 Identify various testing methods based on
- Debugging types of electronic components
- Inspection 2.2 Determine characteristics and
- Platform testing appropriateness of testing methods to be
- Prototyping used during development and on
• Testing strategies for completion
electronic components 2.3 Consider/select testing methods in
relation to appropriate testing strategy

CONTENT PERFORMANCE
CONTENT LEARNING COMPETENCIES CODES
STANDARD STANDARD

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
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 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
- Passive testing 2.4 Develop plan for testing components at
- Dynamic testing specified points during development and on
- In-circuit testing completion
• Procedure in checking 2.5 Prepare and check required test and
and testing operation in measuring instruments and tools in
accordance with accordance with established procedures
established procedures 2.6 Establish records system to document
• Records systems testing results, including problems and
- metadata that faults
includes: o
description of fault o
identification of code
o user responses
o written or verbal
comments
o quantitative data o
remedial action
taken
o retest result
o date
o tester's details
- questionnaire
- survey
-

• Component testing LO 3: Test components TLE_IACSS9-

process evaluation 3.1 Apply appropriate testing methods to 12TECO-IVf-h-
• Component problems electronic components in accordance to 26
and faults technical specifications
• Documentation 3.2 Detect and record problems and faults by
procedures testing
• Procedures in resolving 3.3 Document remedial steps
detected problems faults 3.4 Resolve detected problems and faults
during testing in accordance with agreed
project or industry practice
3.5 Evaluate final products against the
determined criteria
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
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 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
3.6 Submit to relevant personnel the
documented and summarized evaluation
report of the testing process

CONTENT PERFORMANCE
CONTENT LEARNING COMPETENCIES CODES
STANDARD STANDARD

• Components of testing LO 4: Evaluate the testing process TLE_IACSS912TEC

methods 4.1 Identify testing methods that were O-IVh-j-27
• Testing process and successful based on industry standards
records 4.2 Evaluate testing process and records
• Documentation system based on standard procedures
procedures 4.3 Document test results/findings for
subsequent testing
CORE COMPETENCIES
LESSON 8: INSTALLING AND CONFIGURING COMPUTER SYSTEMS (ICCS)

• Types and parts of The learners The learners shall be able to LO 1. Assemble computer hardware TLE_IACSS9-
computers demonstrate an install and configure 1.1 Plan unit assembly to ensure OHS policies 12ICCS-Ia-e-28
• Computer operating understanding of computer systems based on and procedures are followed in accordance
systems concepts and established procedures and with systems requirements
• Windows / MAC OS X principles in system requirements 1.2 Prepare unit assembly to ensure OHS
/Linux installing configuring policies and procedures are followed in
computer systems accordance with systems requirements
• Peripheral devices
• Computer systems 1.3 Identify materials necessary to complete
design the work in accordance with established
procedures and check against system
• Computer assembly
requirements
procedures
1.4 Obtain materials necessary to complete
• Power ON self-test and
the work in accordance with established
basic-input-output-
procedures and check against system
system (BIOS)
requirements
configuration
procedures 1.5 Obtain tools, equipment and testing
devices needed to carry out installation
• CMOS
work in accordance with established
• Motherboards procedures and check for correct
• Multimedia storage operation and safety
devices: 1.6 Assemble computer hardware in
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
Page 18 of 35
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
- Video cards accordance with established procedures
- Sound cards and system requirements
- Graphical user 1.7 Perform BIOS configuration in accordance
interface with hardware requirements

• Installers preparation LO 2. Prepare installer TLE_IACSS912ICCS

and 2.1 Create portable bootable devices in -If-j-29
OS installation accordance with software manufacturer
procedures instruction
• Application and
devices/drivers
installation procedures

CONTENT PERFORMANCE
CONTENT LEARNING COMPETENCIES CODES
STANDARD STANDARD
• Desktop PC interface/ 2.2 Prepare customized installers in
hook up procedures accordance with software utilization guide
• Application packages and end user agreement
and use of application 2.3 Carry out installation of portable
programs applications in accordance with software
• Bootable devices user guide and software license
- -CD/DVD bootable
- -USB bootable using
Rufus software
- -USB bootable using
diskpart/CMD
• Software installers

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
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 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)

• Installation of Operating LO 3. Install operating system and TLE_IACSS9-

System drivers for peripherals/ devices 12ICCS-IIa-j-30
- Windows Server 3.1 Install Operating System (OS) in
2008/higher version accordance with established installation
- Windows XP/7/8/10 procedures and to comply with end-user
requirements
• Install and configure of
peripherals devices 3.2 Install peripherals/ devices in accordance
with manufacturer’s instructions and/ or
• Install /Update
OS installation procedures
Operating system
3.3 Configure peripherals/ devices in
• Checking of work
accordance with manufacturer’s
instructions and/ or OS installation
procedures
3.4 Access OS and drivers updates/ patches in
accordance with manufacturer’s
recommendations and requirements
3.5 Install OS and drivers updates/ patches in
accordance with manufacturer’s
recommendations and requirements
3.6 Check the quality of the work undertaken
in accordance with established procedures

• Installation of LO 4. Install application software TLE_IACSS912ICC

applications software 4.1 Install Application Software based on S-IIIa-e31
with different variations software installation guides, end-user
• Software updates requirements and software license
• Virtualization software agreement

CONTENT PERFORMANCE
CONTENT LEARNING COMPETENCIES CODES
STANDARD STANDARD

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
Page 20 of 35
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
• Disk management 4.2 Carry out variation to application software
software in accordance to customer/ client
• Antivirus / diagnostic requirements
software 4.3 Access software updates in accordance
• Device drivers with manufacturer’s recommendations
• Drivers/Software update and requirements
procedures 4.4 Install software updates in accordance
- Application software with manufacturer’s recommendations
license agreements and requirements
- Stress-testing
procedures
- 5S and 3Rs
environmental
policies

• Burning or testing LO 5. Conduct testing and TLE_IACSS9-

installed documentation 12ICCS-IIIf-j-32
equipment/devices 5.1 Test devices/ systems and/or installation
• Stress test to determine whether it conforms to
- Processor requirements
- Memory 5.2 Conduct stress test to ensure reliability of
- Hard Disk equipment in accordance with
- Video Card manufacturer’s instructions and system
• 5S and 3Rs requirements
environmental policies 5.3 Follow 5S and 3Rs according to
• Reporting and environmental policies
documentation 5.4 Follow procedures in forwarding
procedures documentation to appropriate personnel
and/or authority on the test conducted.
LESSON 9. SETTING-UP COMPUTER NETWORKS (SUCN)

• Computer network The learners The learners shall be able to LO 1 Install network cables TLE_IACSS912SUC
concepts demonstrate an set up computer networks 1.1 Plan cable routes in accordance with N-IVa-j-33
• Network cable understanding of based established network design and actual installation site
installation concepts and procedures and system 1.2 Determine cable routes in accordance
• Copper cable splicing principles in setting up requirements for hardware with network design and actual
and cable testing computer networks installation site
• Fiber optic cables 1.3 Identify necessary network materials in
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
Page 21 of 35
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
splicing and installation accordance with established procedures
requirements and check against system requirements
• Philippine Electrical 1.4 Obtain necessary network materials in
Code relevant to data accordance with established procedures
connection and check against system requirements
• OHS standards and 5S
principles

CONTENT PERFORMANCE
CONTENT LEARNING COMPETENCIES CODES
STANDARD STANDARD
• Practicing 3Rs (reduce, 1.5 Obtain tools, equipment, and testing
reuse, recycle/recover) devices in accordance with established
• 3Rs environmental procedures
policies 1.6 Check tools, equipment and testing
• Managing waste from devices in accordance with established
electrical and electronic procedures
equipment (WEEE) 1.7 Follow OHS policies
1.8 Use appropriate PPE
1.9 Perform copper cable splicing based on
Electronic
Industries Alliance / Telecommunications
Industry Association (EIA/TIA) standards
1.10 Install network cables and cable
raceways in accordance with established
procedures and installation requirements
1.11 Perform installation work and check for
unnecessary damage that has occurred
and complies with requirements
1.12 Follow OHS standards and 5S principles
according to enterprise requirements
1.13 Dispose excess components and
materials based on WEEE directives and
3Rs waste management program

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
Page 22 of 35
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)

• network design LO 2: Set network configuration TLE_IACSS912SUC

• addressing 2.1 Check network connectivity of each N-Ia-e-34
• subnetting terminal in accordance with network
• topology design
• router/Wi-fi/ wireless 2.2 Diagnose and repair any problem or fault
access point/repeater in the network system in line with
configuration standard operating procedures
• Network Interface Card 2.3 Configure Network Interface Card (NIC) in
(NIC) settings accordance with the network design
• network cables 2.4 Carry out communication check between
• cable raceways/ducts terminals in accordance with operating
systems network configuration guides
• Network connectivity
checking procedures 2.5 Respond to unplanned events or
and techniques - Ping conditions in accordance with established
procedures
- Netstat
- IP config

CONTENT PERFORMANCE
CONTENT LEARNING COMPETENCIES CODES
STANDARD STANDARD
• IPV4 and IPV6
• IP addressing
-
A-
Class
B-
Class
C
-
D
-
E
• Subnetting/Subnet Mask
• Contingency procedures
in response to
unplanned events and
conditions

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
Page 23 of 35
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
• Remote desktop

• Wireless settings LO 3: Set router/Wi-fi/wireless access TLE_IACSS912SUC

configuration point/repeater configuration N-If-j-IIae-35
• Gateways 3.1 Configure client device systems settings in
• Security/firewall/ accordance with manufacturer’s
advanced settings instructions and end user preference
configuration 3.2 Configure LAN in accordance with
• Cloud computing manufacturer’s instructions and network
• Network connectivity design
testing 3.3 Configure WAN in accordance with
• Device systems settings manufacturer’s instructions and network
configuration design
• Local area network (LAN) 3.4 Configure wireless settings in accordance
port configuration with manufacturer’s instructions, network
• Wide area network design, and end-user preferences
(WAN) port configuration 3.5 Configure security/firewall/advanced
• Configuration procedure settings in accordance with manufacturers
instruction and end-user preferences
for
• Routers – managed and
unmanaged
• Access points
• Switch – managed and
unmanaged
• Repeaters
• Network Interface Cards
types and configuration
settings

CONTENT PERFORMANCE
CONTENT LEARNING COMPETENCIES CODES
STANDARD STANDARD
• Wireless network
Interface card
• Wired Network
Interface
Card
• Firewall configuration

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
Page 24 of 35
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)

• Network inspection LO 4: Inspect and test the configured TLE_IACSS9-

procedures computer networks 12SUCN-IIf-j-36
• Safe computer network 4.1 Undertake final inspection of the
operation configuration to conform to the
• Documentation manufacturer’s instructions/manual
procedures 4.2 Ensure the configuration conforms to the
manufacturer’s instructions/manual
4.3 Check computer networks to ensure safe
operation
4.4 Prepare reports according to company
requirements
4.5 Complete reports according to company
requirements
LESSON 10: SETTING UP COMPUTER SERVERS (SUCS)

• Network operating The learners The learners shall be able to LO 1: Set up user access TLE_IACSS912SUC
systems (NOS) features demonstrate an set up computer servers 1.1 Create user folder in accordance with S-IIIa-e37
• User access level understanding of based on acceptable Network operating system features
configurations concepts and standards and hardware 1.2 Configure user access level based on NOS
• Network policies and principles in setting up features
services computer servers 1.3 Establish network access policies/end
• Set up peer-to-peer user requirements
(P2P) network access 1.4 Perform security check in accordance with
established network access policies/end
user requirements

• Configure server LO 2: Configure network services TLE_IACSS912SUC

function 2.1 Check normal server function in S-IIIf-jIVa-j-38
• Server modules and accordance with manufacturer’s
addons instructions
• Network services and 2.2 Install and update required modules/add-
its operation ons on NOS installation procedures

CONTENT PERFORMANCE
CONTENT LEARNING COMPETENCIES CODES
STANDARD STANDARD

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
Page 25 of 35
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
2.3 Confirm network services based on
• Procedures in respond user/system requirements
to unplanned events 2.4 Check operation of network services based
and condition on user/system requirements
• Domain Name Server 2.5 Respond to unplanned events or conditions
(DNS) in accordance with established procedures
• Domain controller
(active directory)
• File server
• Dynamic Host
Configuration Protocol
(DHCP) server
• Printer server
• Web
applications/
technologies
• Setting up client/user
access and security
• Setting up and
configuring servers
• Installing and
configuring
modules/add-ons
• Configuration of
network services


• Testing procedures LO 3: Perform testing, documentation, TLE_IACSS9-

• Predeployment and predeployment procedures 12SUCS-Ia-j-39
procedures and 3.1 Undertake predeployment procedures
practices based on enterprise policies and
• Enterprise policies and procedures
procedures 3.2 Undertake operation and security check
• End-user requirements based on end-user requirements
• Enterprise policies and 3.3 Prepare reports according to enterprise
procedures policies and procedures
• Documentation and 3.4 Complete reports according to enterprise
making reports policies and procedures

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
Page 26 of 35
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)

CONTENT PERFORMANCE
CONTENT LEARNING COMPETENCIES CODES
STANDARD STANDARD
LESSON 11: MAINTAINING AND REPAIRING COMPUTER SYSTEMS AND NETWORKS (MRCN)

• Procedures in planning The learners The learners shall be able to LO 1. Plan and prepare for maintenance TLE_IACSS912MRC
and preparing demonstrate an maintain and repair and repair N-IIa-e40
maintenance and understanding of computer systems and 1.1 Plan maintenance and/ or diagnosis of
diagnoses of faulty concepts and networks based on faults in line with job requirements
computer and networks principles in acceptable standards in 1.2 Prepare maintenance and/ or diagnosis of
systems maintaining and computer’s software and faults in line with job requirements
• Tools and tests repairing computer hardware 1.3 Obtain tools, equipment, and testing
equipment systems and networks devices needed for correct operation and
• PC specifications safety
• OHS policies and 1.4 Check tools, equipment, and testing
procedures devices needed for correct operation and
• Maintenance of safety
computer systems and 1.5 Obtain materials necessary to complete
networks the work in accordance with established
• Planning and preparing procedures and check against job
for maintenance requirements
• Computer systems 1.6 Follow OHS policies and procedures in
maintenance line with job requirements
procedures 1.7 Check computer systems and networks
• PC systems for maintenance against job/ service
• Computer operations order or instructions and specifications
• Electronic fault findings

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
Page 27 of 35
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
• PPE LO 2. Maintain computer systems and TLE_IACSS9-
• Diagnosis of computer networks 12MRCN-IIf-j-41
systems and networks 2.1 Use appropriate PPE in line with standard
function procedures
• Maintenance of 2.2 Check normal function of computer
computer systems and systems and networks in accordance with
networks manufacturer’s instructions
• Repair or replace faulty 2.3 Perform scheduled/ periodic maintenance
system in accordance with manufacturer’s
• Contingency requirements
procedures in response 2.4 Repair materials when needed in
to unplanned events accordance with established procedures
and conditions 2.5 Replace materials when needed in
• Use and operation of accordance with establish procedures
tools, instruments, and 2.6 Respond to unplanned events or
testing devices conditions in accordance with established
• Occupational health procedures
and safety policies and
procedures

CONTENT PERFORMANCE
CONTENT LEARNING COMPETENCIES CODES
STANDARD STANDARD
• Job service order forms
or checklist
• Problem solving in
emergency situation
• Procedures in
maintenance
scheduling
• Preventive maintenance
of computer system
and network
- Operating system
update
- Backup scheduling
- Creating restore
point
- Guarding against

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
Page 28 of 35
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
virus
• Cleaning computer
systems and networks

• Diagnostic procedures LO 3. Diagnose faults of computer TLE_IACSS912MRC

• Identifying and isolating systems and networks N-IIIa-h-
faults/problems 3.1 Use appropriate personal protective 42
- Diagnostic software equipment in line with standard
utilities procedures
- Gathering of 3.2 Diagnose faults or problems in the
information computer systems and networks
• Accomplished forms according to requirements and in line with
the standard procedures
- Diagnostic reports
- Proposal reports 3.3 Manage contingency measures in
accordance with established procedures
3.4 Implement contingency measures in
accordance with established procedures
3.5 Respond to unplanned events or
conditions in accordance with established
procedures

• Defects in computer LO 4. Rectify/ correct defects in TLE_IACSS912MRC

systems and networks computer systems and networks N-IIIh-jIVa-e-43
• Troubleshooting and 4.1 Use appropriate PPE in line with standard
repair techniques procedures
• Problem solving in
emergency situation
CONTENT PERFORMANCE
CONTENT LEARNING COMPETENCIES CODES
STANDARD STANDARD
 Corrective action 4.2 Replace defective components or parts
- Hardware without damage to the surrounding
configuration environment or services
- Software 4.3 Install correct components or parts
configuration without damage to the surrounding
environment or services
4.4 Make the necessary adjustments in
accordance with established procedures
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
Page 29 of 35
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
4.5 Respond to unplanned events or
conditions in accordance with established
procedures

• Testing methods and LO 5. Inspect and test the computer TLE_IACSS912MRC

procedures systems and networks N-IVf-j-44
5.1 Undertake final inspection so that the
• Documentation and configuration conforms to the
making reports manufacturer’s instructions/manual
• Waste management 5.2 Ensure that the configuration conforms to
• OHS standards and 5S the manufacturer’s instructions/manual
principles 5.3 Check/ test computer systems and
• Practicing 3Rs networks to ensure safe operation
• 3Rs environmental 5.4 Follow OHS standards and 5S principles
according to enterprise policies
policies
5.5 Clean worksite and make sure it is clear
• Managing waste from from all debris and left in safe condition in
electrical and electronic accordance with company procedures
equipment (WEEE) 5.6 Dispose of excess components and
materials based on WEEE directives and
3Rs waste management program
5.7 Prepare report according to company
requirements
5.8 Complete report according to company
requirements

GLOSSARY

Computer system - The complete computer comprises the central processing unit (CPU), memory and related electronics (main cabinet),
all the peripheral devices connected to it, and its operating system. Computer systems fall into two broad divisions:
clients and servers. Client machines fall into three categories from low to high end: laptop, desktop, and workstation.
Servers range from small to large: low-end, midrange, and mainframes.
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
Page 30 of 35
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
Computer network - A collection of computers and other hardware interconnected by communication channels that allow sharing of
(or network) resources and information. Where at least one process in one device is able to send/receive data to/from at least one
process residing in a remote device, then the two devices are said to be in a network. It is a group of devices
connected to each other. Networks may be classified into a wide variety of characteristics, such as the medium used to
transport the data, communications protocol used, scale, topology, benefit, and organizational scope.
Configuration - The makeup of a system; to "configure" is to choose options in order to create a custom system. “Configurability” is a
system’s ability to be changed or customized.
Connector - Any plug and socket that links two devices together. Although taken for granted and rarely in the limelight, connectors
are a huge industry, and the quality of these components is more critical than most people would imagine. When not
designed or constructed properly, they often become the weakest element in an electronic system.
Display adapter - A plug-in card in a desktop computer that converts the images created in the computer to the electronic signals
required by the monitor. It determines the maximum resolution, refresh rate, and number of colors that can be
displayed, which the monitor must also be able to support. On many PC motherboards, the display adapter circuits are
built into the chipset, and an accelerated graphics port (AGP) card or peripheral component interconnect (PCI) card is
not required.
Expansion board - A printed circuit board that plugs into an expansion slot and extends the computer's capability to control a peripheral
device. All the boards (cards) that plug into a computer's bus are expansion boards, such as display adapters, disk
controllers, network adapters, and sound cards.
Expansion bus - An input/output bus typically comprises a series of slots on the motherboard. Expansion boards (cards) are plugged
into the bus. Inudstry standard architecture (ISA) and PCI are the common expansion buses in a personal computer
(PC).
Graphical User Interface - A graphics-based user interface that incorporates movable windows, icons, and a mouse. The ability to resize
application windows and change style and size of fonts are the significant advantages of a GUI vs. a character-based
interface. GUIs have become the standard way users interact with a computer, and the major GUIs are the Windows
and Mac interfaces along with Motif for Unix and the GNOME and KDE interfaces for Linux.
LAN local area network) - A computer network that interconnects computers in a limited area such as a home, school, computer laboratory, or
office building using network media. The defining characteristics of LANs, in contrast to wide area networks (WANs),
include their usually higher datatransfer rates, smaller geographic area, and lack of a need for leased
telecommunication lines.
Motherboard - Also called the “system board,” it is the main printed circuit board in an electronic device, which contains sockets that
accept additional boards. In a desktop computer, the motherboard contains the CPU, chipset, PCI bus slots, AGP slot,
memory sockets, and controller circuits for the keyboard, mouse, disks, and printer. It may also have built-in controllers
for modem, sound, display and network, obviating the need to plug in a card.
Networks - see computer network

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Page 31 of 35
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
Operating system - The master control program that runs the computer; the first program loaded when the computer is turned on, its main
part, the
“kernel,” resides in memory at all times. The operating system sets the standards for all application programs that run
in the computer. The applications “talk to” the operating system for all user interfaces and file management
operations.
Peripheral - Any hardware device connected to a computer, such as a monitor, keyboard, printer, disk, tape, graphics
tablet, scanner, joy stick, paddle, or mouse
Server - A computer system in a network that is shared by multiple users. Servers come in all sizes from x86-based PCs
to IBM mainframes. A server may have a keyboard, monitor and mouse directly attached, or one keyboard, monitor
and mouse may connect to any number of servers via a KVM switch. Servers may be also be accessed only through a
network connection as well.
Sound card - Also called a “sound board” or “audio adapter,” it is a computer expansion board that records and plays back
sound, providing inputs from a microphone or other sound source and outputs to speakers or an external amplifier. The
de facto standard for sound card compatibility in PCs is Creative Labs’ Sound Blaster.
User Interface - All graphics based today, the user interface includes the windows, menus and method of interaction between
you and the computer. Prior to the Mac, Windows, and Motif (UNIX) interfaces, all interaction was based on commands
entered by the user. Operating systems may support optional interfaces and allow a new shell, or skin, to be used
instead.
Virus - Software used to infect a computer; after the virus code is written, it is buried within an existing program. Once
that program is executed, the virus code is activated and attaches copies of itself to other programs in the system.
Infected programs copy the virus to other programs.
WAN (wide area network) - A network that covers a broad area (i.e., any telecommunications network that links across metropolitan,
regional, or national boundaries) using private or public network transports. Business and government entities utilize
WANs to relay data among employees, clients, buyers, and suppliers from various geographical locations. In essence,
this mode of telecommunication allows a business to effectively carry out its daily function regardless of location.
WEEE Directive - A European Union (EU) directive on the prevention of waste electrical and electronic equipment (WEEE) and, in
addition, the reuse, recycling and other forms of recovery of such wastes so as to reduce the disposal of waste. The
directive, which became European Law in 2003, also seeks to improve the environmental performance of all operators
involved in the life cycle of electrical and electronic equipment, e.g., producers, distributors, and consumers and, in
particular, those operators directly involved in the treatment of waste electrical and electronic equipment.

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
Page 32 of 35
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)

Code Book Legend

Sample: TLE_IACSS9-12AQS-Ia-1

LEGEND SAMPLE DOMAIN / COMPONENT CODE

Learning Area Technology and Livelihood TLE Common Competencies

and Education Applying Quality Standards AQS
Strand
Industrial Arts IA Performing Computer Operations PCO
First Entry Subject or
Specialization Computer Systems Servicing CSS Performing Mensuration and Calculation PEMC
NC II
Grade Level 9 to 12 9-12 Preparing and Interpreting Technical Drawing PITD
Domain/Content/ Using Hand Tools UHT
Uppercase
Component/ Applying Quality Standards AQS Terminating and Connecting Electrical Wiring and TCEW
Letter/s
Topic Electronics Circuit
- Testing Electronic Components TEC

Roman Numeral Core Competencies

*Zero if no specific Quarter First Quarter I Installing and Configuring Computer Systems ICCS
Quarter
Setting-Up Computer Networks SUCN
Lower case Setting-Up Computer Services SUCS
letter/s Maintaining and Repairing Computer Systems and MRCN
*put a an en dash Networks
(-) between letters Week Week one a
to indicate more
than a specific
week
-

Learning Assess quality of received 1

Arabic Number
Competency materials

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
Page 33 of 35
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)

Technology-Livelihood Education and Technical-Vocational Track specializations may be taken between Grades 9 to 12.

Schools may offer specializations from the four strands as long as the minimum number of hours for each specialization is met.

Please refer to the sample Curriculum Map on the next page for the number of semesters per ICT specialization and those that have pre-requisites.
Curriculum Maps may be modified according to specializations offered by a school.

SAMPLE ICT CURRICULUM MAP** (as of May 2016)

Grade 7/8 (EXPLORATORY) GRADES 9-12

EXPL RATO Co mputer ems ng (NC II)+

updated baSyst Servici ased December
O R
sed on TESDA ng Regulations28, 2
8 sems
Traini rele 007

*Teleco OSP and scriber

Sub per Line
I nstallation
m Cable/PO
(Cop TS and NC II)
DSL) ( 4 sems
*Telecom O *Broadband
( Fiber O SP Installation (Fixed Installation
(N ptic Cable) Syst Wirele
C II) (N ss ems)
C II)
2 sems 2 sems

Y 4 Illustrati on (NC II ) Te chnical fting ( I)

sems 4 sems Dra NC I 4 sems

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
Page 34 of 35
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)

Computer rogrammin .Net Cont act Services

P g( Technolo Center (N
+
updated based on TESDA Training gulations releasedgy) (NC III)
Re De cember 28, 2013
C II) 4
4 sems sems

Compu ter ing (Java) C III)+ Animaton (NC II)

updated Programm (N ember 28, 2013 4
based o i
sems
n TESDA Training ulations released
Reg Dec 4 sems

Comput er ng (Oracle Med ical ription

Programmi Dat II)+ abase) (NC
updated based o
Transc
ulations released
(NC I Dec
n TESDA Training
ember 28, 2013 II) 4
Reg 4 sems sems
* Please note that these subjects have pre-requisites mentioned in the CG.
+ CG updated based on new Training Regulations of TESDA. **This is just a sample. Schools make their own curriculum maps
Pre-requisites of the subjects to the right should be taken up during these semesters. considering the specializations to be offered. Subjects
may be taken up at any point during Grades 9-12.

Reference:

Technical Education and Skills Development Authority-Qualification Standards Office. Training Regulations for Computer Systems Servicing NC II. Taguig
City, Philippines: TESDA, 2013.

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome
Page 35 of 35