HR & Business Analytics

BUSINESS ANALYST
CERTIFICATION TRAINING
Module 01: IT Industry Fundamentals for Business Analysts

Software Development Life Cycle

Software Development Methodologies – Water Fall, Iterative, Agile,

Etc.

Types Of Software Projects – Greenfield, Migration, Product

Customization, Maintenance Etc.

IT Implementation

IT Deployment Environments – SAAS, On Premise, Client Server Etc.

Software Licensing, Subscription And Sale Models

Project Development Vs Product Development

RUP, DevOps Methodologies

Cloud Service And Deployment Models - Public, Private, Hybrid,

Community, IAAS, PAAS,

SAAS

Module 02: Business Analysis Essentials

Activities Of An IT Business Analyst

Analysis, Business Analysis, IT Business Analysis Defined

Objectives Of Business Analysis

Who Is An IT Business Analyst

Business Analysis Levels Or Views - Process, Project, Enterprise And

Industry

Business Analysis Framework And Techniques

IT Business Analysis Software

IT Business Analyst Skills

IT Business Analyst Career Path And Salaries

Meet Some Real Business Analysts

Module 03: Business Process Analysis

What Is A Business Process

Critical Analysis Of A Business Process

Business Process Analysis Sparx System Framework

Business Process Mapping & Flow Charting

As Is – To Be Analysis For A Business Process

Business Process Mapping And Modelling Frameworks

Business Process Mapping And Modelling Software

Business Process Re-Engineering & Re-Design

Business Process Automation, Disinter Mediation And Re-

Intermediation

Business Process Simulation

Module 04: Requirements Process - The Core of Business

Analysis Activity

What Is A Requirement

Attributes Of Requirements

Importance Of Requirements For IT Projects

Types Of Requirements: Business, Enterprise, Solution, Stakeholder,

Transition

Overview Of Requirements Engineering And Management

Requirements Basics: Mapping, Modelling, Traceability Matrix,

Tracking

Business Process Re-Engineering & Re-Design

Important Requirement Process Steps: Elicitation, Analysis,

Documentation, Validation,

Management
 Requirement Software Companies - JIRA, Rational Requisite Pro

Module 05: Stakeholder Analysis and Management

Stakeholder Definition

Importance Of Stakeholder

Stakeholder Identification – Onion Diagram

Stakeholder Identification – Wheel

Stakeholder Classification – Power Influence Matrix

Stakeholder Engagement Techniques – Power/Influence Vs Interest

Stakeholder RACI Chart, Its Preparation Through Visio

Stake Holder Persona

Stakeholder Alignment And Sponsorship

Managing Internal Stakeholders

Preparing Stakeholder Map Through Excel

Module 06: UML- Unified Modelling Language for the

Business Analyst

History Of UML, Its Founding Fathers And Role Of OMG (Object

Management Group)

UML Diagrams –UML Structure And UML Behaviour Diagrams

Important UML Diagrams For IT Business Analysts

Overview Of UML Structure Diagrams

Activity Diagrams

Use Case Diagrams

State Machine Diagrams

Sequence Diagrams

Deployment Diagrams
 Other UML Diagrams

Module 07: Microsoft Visio for the Business Analyst

Importance Of MS Visio

MS Visio Editions, Versions And Add On's

What Visio Can Do For IT Business Analysts

Starting MS Visio

Various Visio File Types And Extensions

Visio Ribbons, Menu And Pages

Utilizing, Creating And Mastering Visio Shapes

Creating And Utilizing Visio Stencils

Mastering Visio Connectors

Mastering Visio Pages

Preparing Wireframes & Screen Mock-Ups

Preparing Website Maps

Working With Visio Online

Preparing Flowcharts In Visio

Preparing UML Diagrams In Visio

Automating Visio Through VBA

Recording Macros In VBA

Preparing Project Timeline Diagram Through Visio

Preparing Stakeholder RACI Chart Through Visio

Module 08: Business Process Model and Notation

What Is BPMN

Origin Of BPMN -BPMI (Business Process Management Institute) And

OMG (Object Management
 Group)

BPMN Notations

Importance Of BPMN

Types Of Process Modelling – Process Maps, Models, Descriptions

BPMN Elements: Flow Objects, Data, Swim Lanes, Connecting

Objects, Artifacts

BPMN Software: Bizagi, Oracle BPM, Calypso

Model Validation, Process Validation, Process Simulation Through

Bizagi

Live Process Monitoring Through MS Visio

Importance Of BPMN

Types Of Process Modelling – Process Maps, Models, Descriptions

BPMN Elements: Flow Objects, Data, Swim Lanes, Connecting

Objects, Artifacts

BPMN Software: Bizagi, Oracle BPM, Calypso

Model Validation, Process Validation, Process Simulation Through

Bizagi

Live Process Monitoring Through MS Visio

Module 09: Bizagi Business Process Modeler

Overview Of Bizagi BPM Suite

Process Modelling - Essentials

Modelling – Activities, Events, Gateways, Transactions

Best Practices & Common Modelling Errors

Business Rules And Their Implementation In BPM

Work Allocation And Activity Assignment In Bizagi

Module 10: Business Analysis Techniques

 SWOT Analysis

5 Why Root Cause Analysis

MoSCoW, MOST

PESTLE

Thinking Hats

Module 11: Requirements Elicitation, Collaboration and

Techniques

Requirement Elicitation: What And When

Prepare For Requirement Elicitation

Conduct Requirement Elicitation Activity

Document Requirement Elicitation Results

Confirm Requirement Elicitation Results

Prepare For Requirement Elicitation

Conduct Elicitation Activity

Document Elicitation Results

Manage Stakeholder Collaboration

Requirement Elicitation Technique Interviews

Requirement Elicitation Technique Brainstorming

Requirement Elicitation Technique Focus Groups

Requirement Elicitation Technique Survey And Questionnaires

Requirement Elicitation Technique Joint Application Development

(JAD) Sessions

Role Play Via A Case Study

Module 12: Requirements Analysis

Requirements Analysis: What And When

 RA: The Business Analyst Tasks

Prioritize Requirements

Specify And Model Requirements

Define Assumption And Constraints

Verify Requirements

Validate Requirements

Module 13: Wireframes and Prototypes

Wireframes. Mock-Ups And Prototypes Essentials

Preparing Wire-Frames Through MS Excel

Wireframe Preparation Exercise Through Balsamiq 4.0

Prepare Mock-Up Of Android Payments App

Prepare Apple IPhone Home Screen Mock-Up

Low-Fidelity And Hi-Fidelity Mock-Ups

Prototyping Through PowerPoint

Module 14: Requirements Documentation - BRD, FRD, SRS

Preparation

Requirements Documentation Best Practice's

What Are Business Requirements

BRD (Business Requirement Document) - Template Structure

Preparing A BRD

FRD (Functional Requirement Document) - Template Structure

Preparing A FRD

SRS (Software Requirement Specification) Template Structure

Preparing A SRS

Leveraging MS Word To Prepare Long Reports

Module 15: Agile Business Analysis

Agile Software Development – An Overview

Agile Manifesto And Philosophy

Agile Methodology

Agile Software Development Lifecycle

Scrum

Managing Sprint Planning, Daily SCRUM, Sprint Review & Sprint

Retrospectives

Three Roles In Scrum: Scum Master, Product Owner And

Development Team

Preparing Product Backlog, Sprint Burn Down Charts

Preparing Agile Project Charter

Extreme Programming, Kanban

Writing User Stories

Story Points And Estimation On SCRUM Projects

Module 16: SQL and Database Concepts for the IT Business

Analyst

Database Concepts And The 3rd Normal Form, Primary Key, Foreign
Key And Database Design

SQL Data Definition Language Statements: Create, Alter, And Drop

SQL Data Manipulation Language Statements: Insert, Update And

Delete

SQL Data Query Language: Select

SQL DCL: Grant And Revoke

SQL TCL Commit, Save Point, Rollback

Basic DBA (Data Base Administration) Concepts

Module 17: Software Test Management & User Acceptance
Testing for the IT Business Analyst

Software Testing And Its Importance

Black Box, Box And Grey Box Testing

Manual And Automation Testing

Automation Testing Tools: Silk, Load Runner

Successful User Acceptance Testing For The IT Business Analyst

Software Testing At The Client Site For Every Release

Managing Client / Development Team Relationship Under

Environments Where A Release Has Failed