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Knowledge Front Page

The document discusses the concept of Knowledge Management (KM) in public administration, emphasizing its importance for organizations to gain a competitive advantage through effective use of knowledge. It outlines different types of knowledge, the benefits of KM, and the essential elements including people, processes, content, culture, and technology. The main goal of KM is to improve organizational efficiency and preserve knowledge within the company.

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Vhon Cantero Espanola
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17 views5 pages

Knowledge Front Page

The document discusses the concept of Knowledge Management (KM) in public administration, emphasizing its importance for organizations to gain a competitive advantage through effective use of knowledge. It outlines different types of knowledge, the benefits of KM, and the essential elements including people, processes, content, culture, and technology. The main goal of KM is to improve organizational efficiency and preserve knowledge within the company.

Uploaded by

Vhon Cantero Espanola
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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Republic of the Philippines

Cotabato state university


College of business and public administration
Sinsuat avenue, Cotabato city

WRITTEN REPORT IN KNOWLEDGE MANAGEMENT ICT IN


PUBLIC ADMINISTRATION

GROUP 1
TIFFANY FERNANDO
JENIELAH ESPAÑOLA
ARMILA BOTIRIS
RASSED SANSALUNA
BABY MALAGUIA
RAISAH SALIK
AMERODIN MACMOD
MOHAMMAD JARANIE MANSINANAO
PARIS SAIKADATU
SANDRA ORANON
CONCEPT OF KNOWLEDGE MANAGEMENT

- Organizations gain a competitive advantage by effectively using knowledge.


This means they make the most of information and data, and also use their
employees' skills, ideas, and enthusiasm.
- Knowledge can be a powerful asset for organizations, transforming into a
competitive advantage when effectively utilized. This advantage arises from fully
leveraging information and data alongside tapping into people's skills, ideas,
commitment, and motivation.

Ex: a retail chain might analyze sales data to optimize inventory and improve
customer satisfaction. A software company could encourage its team to
brainstorm new features, leading to innovative products that stand out in the
market. By combining data and talent, companies can outperform their
competitors and achieve better results.

CONTINUATION OF CONCEPT OF KNOWLEDGE MANAGEMENT

•Knowledge is the product of organization and systematic reasoning applied to


data and information.

CONCEPTS ARE:
•ORGANIZING
•CREATING
•SHARINH COLLECTIVE KNOWLEDGE
Including: KNOWLEDGE MANAGING

ex: maintaining information

Continuation of concept of Knowledge Management:

•Knowledge is one of the most important of any organization.


Two kinds of Knowledge:

1)Core knowledge- "MUST HAVE"


~refers to essential information and understanding that organization's goal the
fulfillment of it's strategy.
2) Enabling knowledge -"HOW TO"
~is needed for maintenance of the effectiveness of the organization.

Knowledge management (KM) is the process of organizing, creating, using, and


sharing collective knowledge within an organization.

Types of knowledge management:

* Explicit knowledge (knowledge that is easy to write down and share)


Implicit knowledge (applied knowledge)
* Tacit knowledge (knowledge gained from personal experience)
* Declarative knowledge (static knowledge that is specific to a topic)
* Procedural knowledge (knowledge that focuses on the 'how')
* A Posteriori knowledge (subjective knowledge gained from individual
experience)
* A Priori knowledge (knowledge gained independent from evidence)

Benefits of a knowledge management

* Faster decision-making
* Efficient access to knowledge and information
* Increased collaboration and idea generation
* Enhanced communication throughout your organization
* Improved quality of information and data
* More security for intellectual property
* Optimized training

The secondary aspects of Knowledge Management often involve the supportive


elements that enhance the primary processes. These can include the
technological infrastructure (like databases and collaboration tools),
organizational culture (promoting knowledge sharing), and the management of
knowledge flows. These elements are crucial for creating an environment where
knowledge can be effectively captured, shared, and utilized.

In making sure that all employees have access to the over all expertise held
within the organization, a smarter workforce is built. The main goal of Km is to
improve an organizations efficiency and save knowledge within the company.

Ex. this excerpt emphasizes the importance of knowledge sharing in creating a


more efficient and effective organization.

Benefits of KM:
- Smarter Workforce:
- Informed Decisions

Main Goal of KM:


- Improve Efficiency
- Save Knowledge:

What Is KM?
Knowledge Management (KM) involves the people, processes, content, culture,
and enabling technologies—necessary to Capture, Manage, Share, and Find
information.

The 5 KM elements are People, Process, Content, Culture, and Technology.

People
•People refers to the individuals who hold the knowledge, the individuals who
need knowledge to grow and perform, and the flow of knowledge between the
two groups.

Process
•Process refers to the policies and procedures, roles, and responsibilities
governing the capture, management, and maintenance of knowledge and
information.

Content
•Content refers to the full breadth of an organization’s knowledge, information,
and data in any form: tacit and explicit, structured and unstructured.

Culture
•Culture refers both to an organization’s leadership supporting good KM
practices and the overall willingness of individuals within it to share their
knowledge.

Technology
•refers to the KM systems themselves: what they are, how well they are
designed, how they are operated and maintained, and the extent to which they
are aligned and integrated with each other.

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