Ganesh Duraiswamy ITIL®

Transformation | Global Delivery| Industry Solutions

Holly Springs, NC Linkedin.com/in/ganesh-duraiswamy-149b9315

+1(984) 810 2605 (USA) ganeshkmd@gmail.com

Executive Summary
Dynamic and results-oriented Transformation and Modernization Leader with 25+ years of experience in delivering
complex, large-scale programs across global organizations. Proven expertise in driving strategic initiatives, managing
CxO-level stakeholder relationships, and leading cross-functional teams across multiple geographies. Skilled in P&L
management, cost optimization, and operational excellence, with a demonstrated ability to manage and inspire large
teams (800+) to achieve transformative business outcomes. Demonstrates excellent working knowledge in diverse
domains including Consumer Packaged Goods (CPG), Life Sciences, Health Care, Consultancy, and Energy & Utilities.
Agile Leader with strong experience running high scalable Cloud based SaaS Operations and vast experience setting
up Global Capability Centers (off-shore, near-shore)

Key Competencies
Transformation SaaS Products Global Delivery & Operations
Cloud Migration Agile Program Management Cost Optimization
Industry Solutions Strategy, OCM & Leadership Alliances & Partnerships
Global Cross-Functional Team Business Process Reengineering Global Capability Center (GCC)

Engagement Transformation & Transition Lead Feb ‘23 – Now

AI & Analytics Practice, RCG & Life Sciences Vertical - Cognizant Technology Solutions - USA
Transformation Lead Client: Medtronic (Life Sciences) July-24 - Now
- Spearheading end-to-end management of large-scale transformation program migration of data and
reporting objects (Power BI & Business Objects) from SAP HANA to Snowflake.
- Developed comprehensive plan, ensuring alignment with organizational strategies, clear timelines, and
defined deliverables and ongoing cadence.
- Act as the primary liaison between Leadership, business users and project stakeholders, ensuring continuous
engagement, communication, and alignment on the business objectives.
- Lead and coordinate with cross-functional teams (onsite & offshore) including IT, data engineering, SMEs and
business units to ensure efficient resource allocation and timely completion of project tasks.
- Proactively identify potential risks and develop effective mitigation strategies, ensuring project stability and
minimizing disruptions.
- Drive change management initiatives, including communication plans, training programs, and support
structures, to ensure smooth adoption of new systems and processes.
- Established and enforced quality assurance processes to meet and exceed project standards, ensuring
successful delivery of program outcomes.
- Track and report on key performance indicators (KPIs), provide regular updates to senior leadership and
stakeholders on project progress and outcomes.
- Orchestrate the transition of 3 different data environments, over 100 Power BI and 35 Business Object
universes to the new data environment, ensuring zero disruption to business operations and improving
report performance by ~25%.
- Moderate an overall $75M program budget, delivering the project on time and within budget while
maintaining high-quality deliverables.

Transformation Lead Client: PepsiCo (Retail & Consumer Goods) Feb-23 – Jun-24
- Transformation manager for a large complex data modernization & cloud transformation and migration
engagement using 6R disposition comprises of 400+ critical data applications from Teradata to Azure
Synapse, working with 500+ team members to support Discovery & Analysis, Design, Data Foundation, Build,
Testing, Cutover, Hypercare & Reporting team that creates executive monthly dashboards. Worked with
onsite and offshore leads to showcase PepsiCo Leadership on continuous improvement, periodic
achievements & automation opportunities.
- Work closely with CTO office and Business Sectors to establish the benefits of governance and controls of the
new operating model.
Ganesh Duraiswamy ITIL®
Transformation | Global Delivery| Industry Solutions

Holly Springs, NC Linkedin.com/in/ganesh-duraiswamy-149b9315

+1(984) 810 2605 (USA) ganeshkmd@gmail.com

- Manage a budget of $90M for the span of 5years for the program and responsible for publishing revenue vs
rebate to the PepsiCo procurement and IT leadership.
- Create & establish adherence to SOP templates, Project SLAs and KPIs and ensure on-time delivery, quality,
resource efforts, and optimized cost.
- Manage and support Gen AI, Innovations and Automation initiatives to comply with committed
transformation as per the master service agreement (MSOW).
- Collaborate with cross-functional teams to track, coordinate, and communicate team velocity, metrics and
the delivery & release progress.
- Extensively involved in planning a 3-year road map for work in-take, resource utilization, project
classification, budgeting, revenue, customer profit, prioritizing business requirements and be the change
management agent across all business sectors.

SVP – Digital Solutions, Head – Global Capability Center May ‘21 – Oct ‘22
Future Focus Infotech (en Japan Group) India & USA
Future Focus Infotech (FFI) is a 24+ years in the IT industry, a leader in IT consulting and Staffing Solutions.

- Led the Global Capability Center (GCC) that focuses on Digital Transformation, Automation & Migration,
Managed Capacity, Managed Outsourcing, Enterprise Applications, Dev Ops, BI & Analytics, hiring the right
talent, account management and customer engagement.
- Global P&L Leader with additional operations & revenue responsibility for North America
- Tasked with transforming and scaling the technology division (GCC) of FFI to become a Technology Partner to
the customers on transformation, consulting & advisory services.
- Build credibility, establish rapport, and maintain communication with CxO level stakeholders.
- Involved strategic planning, define roadmaps to scale up to 500 employees in 3 years with 2x in revenue.
- Responsible for securing certifications like ISO 27001 & 9000, GDPR, SOC2
- Collaborate and liaison with legal, contracts, Pre-Sales, Technology Partners, Global System Integrators, and
Suppliers on various initiatives that aligns with the business objectives.
- Extensively work with the internal leaders on budgeting, forecasting, capacity planning and overall P&L
- Involved in discovery phase that includes solutions architecture, technology recommendations, defining
Epics / milestones for cloud-based enterprise applications.

Head – Delivery & IT Operations 2010 – May 2021

Ivy Mobility Solutions India, APAC & USA
Ivy Mobility is a leading company in the Software as a Service (SaaS) frontier offering a fully integrated Industry Cloud
and Mobility Product for Consumer Goods. Ivy provides solutions for Retail Execution, Direct Store Delivery,
Distributor Management, Merchandising, Insights, Analytics, and Integration with various CRMs and ERPs. Ivy serves
many large Consumer Goods brands and over 5.5 million outlets with 100,000+ user base in over 25 countries.

- Managed a P/L of USD 25M+ for the entire organization.

- Responsibilities include Route-To-Market Products & Project delivery, IT Infra and Service operations.
- Involved in setting up large global development centres (GDC) in Chennai, Bangalore, and Mumbai
- Created the organization structure with 5 major business units as Delivery, Product, Technology, Operations
and Sales. Defined the KRA, responsibilities and functions of these teams.
- Expansion activities of 8 geographic locations and growing the company from 25 to 800+ associates and
onboard 150K SaaS users
- Moved from On-Prem to AWS Cloud for all environments. Worked with the provider on the initial sizing,
maintenance, monitoring, and launching Ivy Mobility products.
- Brought in operational efficiency wherein bringing the overall Infrastructure cost down to ~30%
- Responsible for securing Certifications like ISO 27001, SOC 2 and GDPR
Ganesh Duraiswamy ITIL®
Transformation | Global Delivery| Industry Solutions

Holly Springs, NC Linkedin.com/in/ganesh-duraiswamy-149b9315

+1(984) 810 2605 (USA) ganeshkmd@gmail.com

- Helped to setup Finance, HR, Admin departments and near-shore teams in Mexico.
- Part of Technical Governance Council responsible for Architecting Ivy Mobility products (multi-tenant and
SaaS), Building the framework using Microservices based API driven architecture.
- Involved in high level solutioning on Data Migration that involves ETL, Data warehousing and Cube building
using AWS Lambda services, Microsoft SSIS, and Redshift.
Director – ODC & India Operations, Histogenetics New York, USA & India 2006 – 2009
- Responsible for building the ODC in Chennai at TICEL BioPark for HLA typing leader Histogenetics, USA
- During Build-Operate-Transfer (BOT) engagement, was responsible for Client Relations, Day-to-day
Operations, Finance, Payroll, Human Resources, Recruitment, Asset, and Infrastructure.
- Defined scope of operations to be moved offshore and communication process between on-site and off-
shore.
- Streamlined development process and standards between US and India
- Responsible for hiring 100+ members and setting up a balanced composition to run the business.
- Defined & implemented HR Processes specific to India Off-shore centre.

Senior Applications Specialist, PepcoHolidings Inc, Washington DC 2002 – 2006

- Successfully led a large team on Imaging and Content Management systems. Responsible for consolidating
teams as part of merger efforts between PepcoHoldings and Connectiv
- Led business execution team for EPR’s like PeopleSoft & SAP for HR and Payroll. Managed integration to
Imaging and Content Management with SAP Accounts Payable.
- Managed Seebeyond’s eGate (an EAI tool) major version upgrade. Successfully designed and executed EAI
architecture to integrate SAP Human Resource and Payroll management systems with eGate
- Experience managing and mentoring technical teams on EAI, ECM, Data warehousing and Web technologies.
- Worked with a team of over 100 members from various departments on converting Microfiche storage
technology to FileNet’s COLD technology also managed the migration of OSAR to MSAR technology using
FileNet Imaging System

Senior Consultant, Satyam Computer Services Inc., Vienna, VA USA 1993 – 2002
- Worked with various clients as a developer to a technology managerial role involving in design, development
and manage Projects/Programs. Key clients worked with-
- PepcoHoldings Inc, Washington DC
- Nielson Media Research, Dunedin, Florida
- The Shareholders Services Corp, Boston, MA
- Work Family Directions, Boston, MA

Other Companies Worked at

- Energeate Business Solutions Pvt Ltd

Education : Master’s in Computer Science

Certifications/Training : Digital Transformation Certification - University of Virginia, BCG
ITIL® v4 Foundation. SAFe 5.0 Agilist Certification Training
Nationality : United States of America