ARPITA CHAUBEY

FEMALE
Address: Prestige Silverdale, Sarjapur road, Bangalore–560035

Email: arpita.chaubey@gmail.com

Contact: +91 9886150989

Professional Overview
Visionary Technical Program Management leader with 19+ years of experience driving large scale,
complex programs in Financial Services, Ecommerce, and Technology sectors. Proven track record
of delivering high impact initiatives resulting in significant revenue growth, operational efficiency,
and digital transformation. Expertise in strategic planning, stakeholder management, and cross
functional leadership across global teams.

Core Competencies
▪ Strategic Program Leadership & Vision
▪ Revenue Growth & Monetization Strategies
▪ Cloud Migration & Digital Transformation
▪ Vendor & Budget Management ($50M+)
▪ Operational Excellence & Scalability
▪ Agile Methodologies & Process Optimization
▪ Hiring & Team Growth Enablement
▪ Executive Stakeholder Management
▪ Risk Mitigation & Problem Solving
• Technical Roadmap Development

Education
▪ Diploma in CS, Gebbs Institute, Mumbai
▪ B.Sc. in Computers, SKR College for Woman, Rajahmundry

Employment Summary:

Walmart Global Tech - May 2021 – Till Date

• Collaborated with cross-functional teams to translate platform/product strategy into technical
requirements, driving engineering platform enhancements.
• Led numerous programs ensuring successful execution of the roadmap by assigning appropriate
leadership and mitigating risks.
• Increased adoption of data and ad platforms across Walmart products, fostering innovation in
customer engagement and operational performance.
• Maintained strong ownership of initiatives, identifying inhibitors or issues proactively, driving
solutions, and ensuring accountability across all programs.
• Played a critical role in building scalable data platforms and $100M ad inventory systems for
international markets, ensuring peak performance during high-demand periods.
• Spearheaded engineering excellence initiatives by analyzing the current state of tools and
processes, business needs, and industry trends to define long-term strategic roadmaps.
• Mentored senior TPMs, fostering professional and career growth across the team.
• Leading as Group Lead Program Manager for Growth (Search Engine Optimization, Re-Marketing,
Re-engage) and Ads (Display Ads, Sponsored Ads, Offsite Ads, Digital out of Home Ads)
• Spearheaded implementation of Customer Data Platform (CDP), resulting in enhanced customer
segmentation and 30% improvement in targeted marketing campaign performance.
• Leading Digital marketing for remarketing and re-engaging the customer by integrating with
different third-party tools.
• Led development of unified in-house advertising solution across all ad formats, resulting in 50%
reduction in operational costs and enhanced campaign control.
• Making sure that international markets websites and web pages are optimized through SEO and
organic traffic is lead to the right place
• Leading the planning of the entire domain for Annual Operating Plan as well as Quarterly plan
where the initiatives are defined, and dependencies are created and marked
• Negotiating with the Dependencies, identifying the risks, mitigating the same and working
through the plan to make sure of On Time Deliveries are not impacted
• Created robust GTM plans for new launches in different markets (Mexico, Canada and Chile)
• Reporting the entire domain’s status to all the key stakeholders and presenting the same in the
Leadership Connects
• Served as Interim Product Manager, leading the creation of Display Ads inventory for
international markets. Spearheaded the development of a unified dashboard to consolidate and
measure metrics across all marketing campaigns

Intuit India Product Development Center (On Contract) – Feb 2018 – May 2021
• Led and managed Google, Syniverse, Payfone, Twilio, NTH, Maxmind, Tevora and Persistent
vendors to ensure all annual activities associated with Procurement, GDPR (General Data
Protection Rule), 3PSA (Third party security assessment), 3PRM (third party risk Management)
and process adherence to Intuit compliance guidelines
• Created proposals worth $4m and developed project plans for different projects which involved
estimation, efforts, resource planning and timelines.
• Tracked all discrepancies regarding invoicing and PO related problems with vendors and Intuit
finance and improved payment process
• Instrumental in identifying, aligning and prioritizing of Big Bets of the Organization for quarterly
deliverables. Tracked the production bugs SLA to improve customer experience
• Cross collaborated with teams to scope, plan, track and migrated IIP Services from IHP (Intuit
Hosted Platform) to AWS with zero customer impact. Identified and tracked program
dependencies, risks and planned contingency/mitigation
• Migrated 60 dependent services to AWS and 30TB of Data to Dynamo DB by removing
dependencies from IHP. Assessed and finalized third party vendor (Tevora) to perform
penetration testing on the services for any potential security attack. Followed the process post
migration to decommission the servers in IHP
• Migrated 25 dependent services to Spring boot from Mule soft. Worked with cross dependent
services and successfully onboarded to Intuit Kubernetes Services. This took care of Build time and
the time taken to deploy to production was reduced considerably.
• Extensively worked on Product development Tool Aha which brings a new level of transparency
and collaboration that is critical to help transform the organization and deliver new digital
customer experiences
• Conducted Retrospective meetings to identify successful and unsuccessful project elements.
Developed best practices and tools for project execution and management. Effectively driven
projects to milestones and communicated the milestone achievements to higher management
• Tools and technologies used - Java 8, Spring boot, Splunk, Jenkins, Git hub, Karate, IKS, AWS, Jira,
Confluence, Quick base, AHA
Full Time Mom: Stay at home mother to 2 children – Jan 2013 - Jan 2018
• Freelanced in setting up a Startup (Juggleit.com): Worked and implemented different user
workflows for a seamless experience for the customer. Helped in creating the UI design of the
page
• Implemented strategies to improve the hits on the page using Google Analytics and Google Ad
words. Focused on Customer feedback and implemented features which were pain points or
requirements of the customer while browsing the page
• Adopted Agile methodologies and implemented Jira. Documentation and workflows were crafted
on Confluence

IBM India Services Pvt Ltd - Sept 2004 – Dec 2012

• Developed Procurement policy and negotiated several contracts for project. Lead and managed
vendors, resources and budgets. Was responsible and accountable for cross-functional directed
projects toward strategic business and organizational objectives
• Defined scopes, managed complex programs, and collaborated with micros services project
managers to ensure the timely delivery and acceptance of the project. Maintained continuous
alignment of program scope with strategic business objectives and made recommendations to
modify the program to enhance effectiveness towards the business result or strategic intent
• Defined and documented Quality Assurance plans for the projects. Introduced automation process
and utilized tools like LISA and RFT. This helped in decreasing the run rate of test cases by 35%
• Applied Lean process and achieved 15% reduction in the costs incurred by cutting costs on the
communication channels, travels by utilizing existing facilities provided by IBM for entire
account. Identified, shared and implemented process improvements
• Analyzed customer feedback and initiated actions. Was instrumental in building SMEs at
Application/Program/Cluster level

Mphasis BFL (Now HP) - Dec 2002 – Sept 2004

• Planned and tracked the Project. Prepared test designs in accordance with the Requirements.
Ensured bugs were caught in the early stages to provide a bug free release
• Automated the test cases and ensured the complete coverage of the test cases to reduce manual
effort
• Participated in the quality assurance meetings and reviewed the health of the project from time
to time
• Technologies and Tools used: QTP, Mercury test Director, Unix, Linux, Solaris, Java

TBPL Pvt Ltd, Mumbai - 1999-2002

• Developed software in VB and Oracle. Implemented and tested development deliverables
for the Client successfully

Courses & Certifications:

• Agile Foundations; Learning Amazon Web Services for Developers; Learning Program
Management; Machine Learning and AI Foundation: Value Estimations. (Using Python);
Operational Excellence; Lean Six Sigma, Architecture and Design Analysis, ISB Product
Management