The document outlines a Communication Skills course designed to enhance students' English language proficiency through various activities focused on listening, speaking, reading, and writing. It includes a detailed assessment scheme, course objectives, outcomes, and a structured curriculum divided into five modules, each addressing different aspects of business communication. The course aims to prepare students for professional environments and certification exams, with a focus on practical applications and employability skills.
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GGGG1001 - Communication Skills
The document outlines a Communication Skills course designed to enhance students' English language proficiency through various activities focused on listening, speaking, reading, and writing. It includes a detailed assessment scheme, course objectives, outcomes, and a structured curriculum divided into five modules, each addressing different aspects of business communication. The course aims to prepare students for professional environments and certification exams, with a focus on practical applications and employability skills.
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Theory Cum Lab Integrated Course
COURSE TITLE Communication Skills CREDITS 2
COURSE CODE GGGG100 COURSE CATEGORY FC L -T–P–S 2–0–1–1 Version 1.0 1 Approval Details th th 35 ACM - 6 Aug. 2022 LEARNING LEVEL BTL 4 ASSESSMENT SCHEME CIA ESE Weekly Surprise Test / assignment/ lab Quiz., as First Second record and viva as approved by the Periodical Periodical approved by the Department Attendance Theory Practical Assessment Assessment Department Examination Examination Committee Committee “DEC” “DEC” 15 % 15 % 10 % 5% 5% 25 % 25 % The course has been designed to improve the communication competency of the students. The course builds on students’ English language skills by engaging them in listening, speaking and grammar learning activities (LSRW) that are relevant to Course authentic contexts. This course trains the students how to communicate accurately, Description appropriately and fluently in professional and social situations. The course is framed so that the students can appear for Cambridge B1 Preliminary exams and also enable them to get a certification. 1. To acquire self-confidence by which the learner can improve upon their informative listening skills by an enhanced acquisition of the English language. 2. To provide an environment to Speak in English at the formal and informal levels and use it for daily conversation, presentation, group discussion and debate. 3. To equip the students to Read, comprehend and answer questions based on Course literary, scientific and technological texts. Objective 4. To enhance the writing skills of the students via training in instructions, recommendations, checklists, process-description, letter-writing and report writing. 5. To equip the learners in analyzing and applying creative thinking skills and participate in brainstorming, mind-mapping, audiovisual activities and excel in employability skills. Upon completion of this course, the students will be able to 1. Acquire the accuracy through the knowledge of Syntax. 2. Demonstrate the skill of using the vocabulary and use it in sentences Course appropriately. Outcome 3. Infer texts and improvise its usage. 4. Illustrate language acquisition skills through formal correspondence. 5. Analyse and transcode the data and interpret it in text format. Prerequisites: Plus Two English-Intermediate Level CO AND PO MAPPING CO PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8 PO9 PO10 PO11 PO12 PSO1 PSO2 PSO3 CO1 - - - - - - - - - 3 - 2 CO2 - - - - - - - - - 3 - 2 To be marked by CO3 - - - - - - - 2 - 3 - 2 respective department CO4 - - - - - - - 2 2 3 2 2 CO5 - - - - - - - - - 3 3 2 1: Weakly related, 2: Moderately related and 3: Strongly related MODULE 1 : English for Employability (6 Hrs.) Grammar : 1. Parts of Speech – Identification and Transformation 2. Kinds of Sentences – Identification and Transformation 3. Sentence Pattern – Framing Sentences 4. Tenses – Rules & its usage – Present simple and present continuous; time expressions; state verbs – Past simple ; regular and irregular verbs and spelling of past simple forms ; past continuous. Vocabulary : 1. Job titles and describing jobs ; names of company departments 2. Computer terms; email and website terms. 3. Headings for CVs Describing application Procedures Writing : 1. Writing emails – formal and informal – phrases for emails & letters. 2. Writing a covering letter with a resume for a job application. CO-1 Reading : Reading about Job and Company : 1. Changing places : job swapping at work. 2. BTL-2 The power of word of mouse : an article on the power of online customer options 3. Haier : an article about the history of a Chinese Company. 4. What kind of company Culture would suit you ? reading answering a quiz. Lab Activities(Speaking) : 1.Self Introduction. 2. Describing jobs ; asking other people about their jobs. 3. Asking about the history of a company ; past simple questions 4. Asking questions about companies and jobs. Lab Activities(Listening) : 1. Being a PA 2. Growing Pains : an interview with a business consultant about company’s Growth. 3. Describing changes in a company : a Conversation on the phone. MODULE 2 : English for Marketing (6 Hrs.) Grammar: 1. Concord - Understanding Subject Verb agreement – Identifying the error and Correcting 2. Active and Passive Voice – Identifying the voices and Transforming Active to passive and passive to active 3. Modal Verbs – Using to express modalities – in active and passive voices 4. Words to Describe causes and effects. 5. Prepositions Vocabulary : 1. Vocabulary to describe objects; component parts, shapes, dimensions, materials Describing problems with equipment 2. Verbs to Describe process 3. Vocabulary to talk about advertising and marketing, Language to describe cause and effect. Writing : 1. Topic Sentence 2. Paragraph Writing 3. Developing a story with the hints 4. Promotional letter(Email) CO-2 Reading : Product Description and Advertisement : 1. Problems with equipment : emails BTL-3 and headings on a form. 2. Waratah : an article on an Australian clothing company. , Short Texts : Notices, Notes and messages 3. Selling your product abroad; an article , Workplace signs and notices 4. Descriptions of advertising media, Singapore airlines; an article on the branding of an airline. Lab Activities(Speaking) : 1.Role Play – Telephone call to a supplier, 2. Describing Objects Lab Activities(Listening) : 1. Describing dimensions of products : Conversations with colleagues and suppliers. – The Gizmo game : listening to the uses of a gadget. 2. Channel No.5 : an interview about a production process 3. Telephone conversations : information about orders and deliveries. 4. Descriptions of how a product is advertised. MODULE 3 : Business Correspondence (6 Hrs.) Grammar : 1. Tenses – Present continuous for future arrangements; will and going to future forms 2. Using discourse markers ; Sentence starters - Contrast & similarity words, 3. Degrees of Comparison – Framing sentences with appropriate adjectives and adverts – transformation from one degree to another degree. 4. Infinitives and gerunds – using infinitives and gerunds in sentences as different elements. 5. Conditionals – Three types of CO-3 conditionals BTL-3 Vocabulary : 1.Vocabulary for travel 2. Synonyms and Antonyms 3. Employment Vocabulary Writing : 1. A letter(Email) of invitation – Accepting the invitation and declining the invitation. Reading : Transport, Working Holidays and Conferences : Travel Arrangements : notices and short messages : Eurostar : an article on train travel. 2. Netflix : an article about a company’s holiday policy; thinking outside the box: an article on offsite meetings 3. Short Texts : Feedback on conferences Lab Activities(Speaking) : Discussion: How to make decisions Lab Activities(Listening) : 1. Making and changing appointments : Voicemail messages and phone conversations ; Future intentions and predictions : Short Extracts. 2. A travel Anecdote 3. Half Holidays: a conversations between two employees. 4. Discussing possible venues for a conference : a conversation between colleagues; a welcome speech at a conference. MODULE 4 : English for Business Relationships (6 Hrs.) Grammar : 1. Writing Instructions and Recommendations – Transforming instruction to recommendation and recommendation to instruction 2. Expressions of quantity – semi- negative words 3. Present Perfect : time expressions : present perfect versus Past simple. 4. Reported Speech – Direct and Indirect Speeches – Identification and Transformation Vocabulary : 1. Affixes 2. Countable and Uncountable nouns 3. Global Management Writing : 1.Memo 2. Notice with agenda 3. Email : Requesting information Reading : Corporate gift-giving, New places, New people, Team Building and Thinking CO-4 globally : 1. Career Advice : letters to an advice column 2. Promotional gifts : an article 3. BTL-3 Descriptions of team building events; Kaizen : an article 4. Global HR management : an Article. Lab Activities(Speaking): Role Play : 1. Interviewing someone about a job change 2. Discussion : Planning a team building event 3. Promoting a city : giving a speech. Lab Activities(Listening) : 1. An interview with someone who has changed career 2. An interview about corporate gift giving 3. Creating good teams : a Presentation 4. Working an international Team : short Extracts. MODULE 5 : English for Presentation (6 Hrs.) Grammar : 1. Adjectives and adverbs 2. Pronouns and Reference Words 3. Types of Sentences – Simple, Compound and complex Sentences – Identification and transformation. Vocabulary : 1. Describing Trends 2. Finance Vocabulary 3. Stocks and Shares 4. Collocation - sets and money Writing : 1. Transcoding – Converting an image (Linegraph, piechart, bar chart, flowchart tree diagram etc., ) into a paragraph – Converting a paragraph into an image(Linegraph, piechart, bar chart, flowchart tree diagram etc., ) 2. Summary writing Reading : Describing Statistics, Company finances, investments and starting up : 1. CO-5 Interpreting bar charts 2. Café Coffee day : an article on the growth of the Indian coffee BTL-4 shop. 3. Shares and the stock exchange: a web page; short articles from the financial news; men and women investments : an article 4. Teenage entrepreneus : reading and comparing two articles; Kalido: an article on funding. Lab Activities(Speaking) : 1. Describing figures and trends 2. Discussing qualities needed in candidates for a job vacancy Lab Activities(Listening) : 1. Listening to statistical information : short extracts 2. An interview with the employee of a company that helps failing business 3. An interview with someone who works in investor relations. 4. Radio interview : marketing director of a business support service. TEXT BOOK Whitby, Norman (2019). Cambridge English Business Benchmark, Pre-intermediate and 1 Intermediate. Cambridge University Press. India (Pages 208) REFERENCE BOOKS 1. Murphy, Raymond(2021). Essential English Grammar, Cambridge University Press. India 2. (Pages 300) Redman, Stuart(2020).English Vocabulary In Use: Pre - Intermediate And Intermediate. Cambridge University Press. India (Pages 264) 3. Bikram K. Das. et al.,(2019) An Introduction to Professional English and Soft Skills with audio CD, Cambridge University Press. India (Pages 272) 4. John, Dolly., (2018), English for Life and the Workplace Through LSRW&T Skills, Pearson Publications.India (Pages 263) E BOOKS 1. https://www.cambridge.org/gb/files/9116/4138/4615/A1_Student_Book.pdf 2. https://www.cambridge.org/gb/files/1416/4138/4681/A1_Workbook.pdf 3. https://www.cambridge.org/gb/files/7216/4138/1999/A2_Student_Book.pdf 4. https://www.cambridge.org/gb/files/6816/4138/2072/A2_Workbook.pdf MOOC 1. https://www.edx.org/professional-certificate/tsinghuax-english-communication-skills 2. https://www.britishcouncil.org.tr/en/english/mooc/english-for-the-workplace