Human Resource Management

(HRM-806)

Department of Management & HR

NUST Business School

National University of Sciences & Technology

(NUST)

MBA 2K24
Course Details:
Course Title: Human Resource Management Credit Hours: 3
Course Code: HRM-806 Pre-requisite: Nil
Program: MBA 2K24 Sections: A & B

Course Faculty:
Faculty: Dr. Yasmine Muhammad Javaid Iqbal
Office: Room 107, NUST Business School, NUST H-12, Islamabad
Consultation Hours: Tuesday 10am- 1pm
Email: yasmine.iqbal@nbs.nust.edu.pk

Course Description:
HRM plays a key role in helping companies meet the challenges of global competition. This
course is all about Human Resource Management. How does it relate to the management
process? And how it is changing in response to trends in the workplace. The course is based
on both analytical and managerial orientation. It illustrates how all managers can use HR
concepts and techniques to improve an organization’s performance. This course will also
shed light on the conceptual and practical implication of Green HRM (as emerging themes)
for managers and organizations. How Green HRM practices enhance sustainable
performance.

Course Learning Outcomes:

Upon successful completion of the course, students should be able to understand:

1. Analyze the effectiveness of Human Resource Management (HRM) in achieving

organizational goals.
2. Evaluate Human Resource Management theories /models to prepare alternative
strategies for implementation.
3. Recommend Human Resource Management systems and policies that are in line with
organizational objectives.
4. Justify their arguments using effective interpersonal skills and audio-visual aids.
5. Assess various Human Resource Management issues and challenges and present these
in a professional report.
6. Evaluate ethical concerns and biases related to Human Resource Management
functions and polices.
7. Recommend alternatives that meet ethical standards and address Human Resource
Management issues in organizations.

Program Goals & Learning Objectives:

Goals & learning objectives of the MBA Program are:

Goal 1: Students will be capable of critical thinking.

LO 1.1: Students will be able to solve problems with the application of business
knowledge.
 LO 1.2: Students will be able to evaluate competing decision criteria and alternatives.

Goal 2: Students will demonstrate leadership skills.

LO 2.1: Students will be able to develop the ability to lead and manage in teams.
LO 2.2: Students will be able to make sound decisions.

Goal 3: Students will learn to communicate effectively.

LO 3.1: Students will be able to communicate effectively in oral presentations.
LO 3.2: Student will be able to create professional reports.

Goal 4: Students will deal with the ethical dilemmas that arise in a business
environment.
LO 4.1: Students will be able to identify ethical concerns emanating from a business
situation.
LO 4.2: Students will be able to apply ethical guidelines to address business problems
by examining a set of alternatives.

Mapping - CLOs with LOs

Learning LO LO LO LO LO LO LO LO Not Evaluation Item
Objective 1.1 1.2 2.1 2.2 3.1 3.2 4.1 4.2 mapped
CLO 1  Quiz
CLO 2  In Class Assignment
CLO 3  In Class Assignment
CLO 4  Project Presentation
CLO 5  Project Report
CLO 6  Class Quiz
CLO 7  Class Quiz
Legend:  indicates mapped and assessed CLO, mapped but not assessed and x
unmapped CLO.

Required Course Material:

Textbook (s):
 Dessler, G. (2018). Human Resource Management 15th Edition (Revision).

Reference Book (s):

 Staffing Organizations (6th edition) – Herbert G. Heneman and Timothy A. Judge –
McGraw Hill
 Tanova, C., & Bayighomog, S.W. (2022) Green human resource management in service
industries: the construct, antecedents, consequences, and outlook. The Service Industries
Journal, 42(5-6), 412-452, DOI: 10.1080/02642069.2022.2045279

Course Evaluation:
Grading will be done as per NBS criteria. The breakup is as follows:
End Semester Exam 30%
Mid Semester Exam 20%
Final Project 20%
 Quizzes (3 Quizzes, 5% each) 15%
Assignments (2 Assignments, 10%+5%) 15%

Weekly Schedule:

Week Lecture No. and Topic Preparation Material Related CLOs

Chapter 1: Introduction to Human Resource (CLO #1)
LECTURE 1: Management
Overview of Human Resource
Management (HRM) Case Study: Robot Resourcing: Can AI
1
Key Trends Shaping HRM Replace My People?
Challenges and opportunities
Course Outline Briefing
Final Project Briefing
LECTURE 2: Green HRM and Chapter 12: Green Human-Resource
green and non-green Management (RB-2)
2 performance outcomes (CLO#1 & 2)
Triple-Bottom Line Theory Case Study: Mountain Hazelnuts: Social
Entrepreneurship in Bhutan
LECTURE 3: Strategic Chapter 3: Human Resource Management
human resource management Strategy and Analysis
3 (CLO#1& 2)
process

Chapter 4: Job Analysis and the Talent

Management Process (JDOT Model)
LECTURE 4: Job Analysis,
Chapter 5: Personnel Planning and
4 Recruitment (CLO# 1, 2 & 3)
Recruiting

Case Study - Skills-First Hiring at IBM

5 LECTURE 5: Testing & Chapter 6: Employee Testing and Selection

(CLO# 1, 2 & 3)
Interviewing Chapter 7: Interviewing Candidates

Case Study: Jamie’s Market: Challenges

6 Hiring and Onboarding Temporary
LECTURE 6: (CLO# 1 & 2)
Workers – In-class exercise

Chapter 8: Training and Developing

LECTURE 7: Training and Employees
7 development (CLO# 1 & 2)
Case Study: AT&T, Retraining, and the
Workforce of Tomorrow
8 LECTURE 8: Final Project first phase synopsis (CLO# 4 & 5)

9 MID EXAM WEEK

LECTURE 9: Performance Chapter 9: Performance Management and
10 Appraisal processes (CLO# 1 & 2)
Appraisal
 Chapter 11: Establishing Strategic Pay
Plans
11 LECTURE 10: Compensation (CLO# 1, 2 & 3)
Case Study: 2G Robotics: Designing a
compensation plan that pays Off. – In-class
exercise
Chapter 14: Ethics and Employee Rights
and Discipline
12 LECTURE 11: Ethics in HR (CLO# 6 & 7)
Ethical Dilemmas in HR – In class exercise
Reading: Making Work Less Stressful and
LECTURE 12: Employee More Engaging for Your Employees
13 wellbeing and occupational (CLO# 1, 2 & 6)
health & safety
Case Study: Amazon as an employer

LECTURE 14: International Chapter 17: Managing Global Human

14 (CLO# 1, 2 & 6)
Human Resource Management Resources

15 LECTURE 15 Final Project Presentations (CLO# 4 & 5)

16 LECTURE 16 Final Project Presentations (CLO# 4 & 5)
17 BUFFER WEEK
18 END EXAM WEEK

Details of Assessments:
Quizzes:
This course will utilize announced quizzes to measure the learning outcomes of each participant.
Participants are therefore advised not to miss a class and to remain prepared to perform well during
the course. Kindly note that there will be no make-up quizzes.
Group Project:
To succeed in this module, participants have to undergo a group project. The deliverables of the
project are due before and after the midterm exam. Participants have to choose a small or medium
sized organization. Visit the organization, study their current HR policies and afterwards they are
supposed to design their Recruitment and Selection, Performance Management, Compensation and
Benefits and Training and Development policies. Submit the report and deliver a presentation. The
due date for the presentation will be the 15 th / 16 th week. It is mandatory for all the group members
to take part in the presentation and its preparation; the presentation should not be more than 20 min.

Group Project Details:

The project consists of 3 parts:
1) Synopsis: A 1-2-pager review of the organization which is selected and its current Human
Resource Management practices. All members of the group have to visit the organization in
person. Synopsis will be marked out of 5 marks with a weightage of 05%.
2) Final Project Report: A 5000- 7000-word formal project report. A complete Human
Resource Management policies draft of the chosen organization. Project report will be marked
out of 5 with a weightage of 05%.
3) Presentation: A strict 20-minute presentation that will be conducted on stage in class.
Teams/individuals in the audience (chosen randomly by the instructor) will also be invited to
 ask relevant questions about the case study. The order of the presentation will be scheduled
ahead of time and the teams will be informed accordingly. The presentation will be marked
out of 10 and will carry a weightage of 10%.

The marking for the final project will be based on a student’s individual contribution to the project as
well as the team’s overall performance. Please include your reports total word count at the end of the
report.

Class Participation:
Participants are encouraged to participate and present their own ideas/views during the module in a
respectable manner. Remember that there is no right or wrong answer, so try to share your perspective
freely and confidently. However, always remember that speak only when you be given a turn, always
raise your hand before speaking to grab audience attention.
AoL Assessment:
LO 1.2: Students will be able to evaluate competing decision criteria and alternatives.
HBSP Case - Jamie’s Market: Challenges Hiring and Onboarding Temporary Workers
The flagship location of Jamie’s market, a specialty supermarket retailer in California, struggled to
hire enough temporary workers to meet the increased staffing demand resulting from the COVID-19
pandemic. The new assistant manager, who had been recently transferred to the company's flagship
store, was tasked with figuring out what had gone wrong and recommending changes to ensure that
the store would have enough qualified workers.
Objective : Students will be able to recognize the various steps involved in creating an effective hiring
and training process (i.e., job analysis, recruitment and selection, training and socialization); use
information from a job description to determine the job specification (i.e., knowledge, skills, and
abilities) required of potential job candidates; understand the various selection methods to screen
potential job candidates and the pros and cons of each; use the job specification to create structured
interview questions to effectively screen potential job candidates; and describe the best practices for
socializing new employees.
LO 4.2: Students will be able to apply ethical guidelines to address business problems by examining
a set of alternatives.
Short case related to any HR related ethical issue at work will be given to students. The ethical issue
will specifically be related to any HR topic including salary negotiations, performance management,
privacy of data, recruitment and selection, employee relations, employee compensation and benefits
and religion at work. Students will have to identify the ethical dilemma involved in the given case.
Think about the possible set of alternatives that can be involved and then choose the best course of
action to handle the given situation.

Course Policies:
Attendance:
 In the event of a missed session, it is the student’s responsibility to consult LMS and their
classmates for missed content.
 Class attendance will be taken in first 5 minutes of the class. Do not be late for class
otherwise you will be marked absent for the session(s). If you are away on official NUST
duty, it is the student’s responsibility to inform the instructor on time with an official note.
 It is the student’s responsibility to continuously monitor his/her attendance. Do Not ask the
instructor to change/modify the attendance, unless there has been an accidental oversight.
 In such an event, the student should inform the instructor of the error (with proof) before the
month ends.

Discipline / Deadline Extension Policy:

Students are intimated in advance that there is no room for deadline extensions in this module for
individual as well as for group activities/ submissions. Any late submission will be marked
negatively. Therefore, do not ask for any such favours. Prove yourself as educated, well-groomed
individual during your stay.
Class Participation:

Students are encouraged to participate and present their own ideas/views during the module
in a respectable manner. Remember that there is no right or wrong answer, so try to share
your perspective freely and confidently. However always remember that speak only when
you be given a turn, always raise your hand before speaking to grab audience attention.
Examination:

The course will have two exams to measure Student’s understanding of the subject, mid
semester in the 9th and end semester in the 18th week of the course. Students are required to
present their arguments in a systematic and well-balanced approach. Use of headings will be
highly appreciated. Students are encouraged to read and reference from a variety of material
to present a thorough understanding of the module.
Academic Integrity:

Students are required not to indulge in plagiarism and dishonesty which will be dealt strictly
in accordance with the plagiarism policy. Students are free to discuss with their peers and
allowed to study in groups; however, on account of individual submissions, whether be it
assignments/ projects, you are required to submit your own reflection on the assigned topic.
Plagiarism and Penalty
1. Plagiarism will NOT be tolerated at any stage during this course. Students using any
unethical means to progress in this course will be heavily penalized when being
graded. The work will be marked as zero. Further actions against them may also be
taken according to NUST’s disciplinary policy.
2. Similarity index of 19% or above will be considered as plagiarized.
3. Please note that using quotes from other reference material is allowed but is not
excluded from similarity check
4. Similarity of 3% or above with single source will be considered as plagiarism
5. Use of AI generated content 20% or above will be considered as plagiarism.
6. The plagiarized assignment or project will be marked as zero

Cell Phone Policy:

When cell phones ring and students respond in class or leave class to respond, it disrupts the
class. The use by students of cell phones or similar communication devices during scheduled
classes is prohibited. All such devices must be turned off. At the discretion of the instructor,
exception to this policy is possible, in special circumstances.
Reading Policy:
Students are responsible for coming prepared to class. The required reading material assigned for
each class must be prepared before the session as this is necessary for conducting a discussion based
interactive session.

Dos and Don’ts:

DO DO NOT
Come to class on time and having Submit assignments, quizzes late. Such
completed the reading material. assignments and quizzes will not be accepted.
Take notes during the lectures. Cause disturbance in class.
Research topics and news items for
constructive (and respectful) in-class Eat/Drink food in class.
debates.
Let the lecturer know in advance if you
Ask the lecturer to reschedule deadlines.
need to miss a class.
Constantly monitor the course outline and Ask the lecturer to change attendance
always have it with you. details.
Forget to write some form of identification
Switch off/put your phones on silent
on each document that is due for
during class.
submission of any kind.
Make up your own format of labelling /
Follow submission instructions for any
submission of assessed material – you will
assessment content
lose marks for this

Consultation & Contact:

I am available for students for consultation in my office Tuesday 10am- 1pm. My office is at ground
floor, office number 107. You can also reach me on my email address yasmine.iqbal@nbs.nust.edu.pk
Sample Front Page:

NUST Business School

HRM 806 –Human Resource Management

Topic of Report/Assignment

Submitted to
Dr. Yasmine Muhammad Javaid Iqbal

Submitted by
xyz
MBA 2K24

Date: xx Month, 2025.