IAPP-Certification Handbook Updated
IAPP-Certification Handbook Updated
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Table of contents
I. Introduction
II. Programs
III. Exam preparation
IV. Exam registration
V. Taking the exam
VI. Results
VII. Exam development and updates
VIII. Complaints, exception requests and appeals
IX. Integrity
X. Testing forms
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I. Introduction
A. About the IAPP
The IAPP is the professional home for privacy, AI governance, and digital responsibility globally. Founded
in 2000, the IAPP is a not-for-profit, policy-neutral association dedicated to defining, supporting and
improving the professionals working at the intersections of data, technology and humanity.
B. Accreditation
The IAPP CIPP/E, CIPP/US, CIPM and CIPT credentials are accredited by the American National Standards
Institute National Accreditation Board under the International Organization for Standardization
standard 17024:2012. ANSI is an internationally respected accrediting body that assesses and accredits
certifications that meet rigorous standards through their National Accreditation Board. ANSI’s personnel
certification accreditation program was the first in the United States to fulfill the requirements of ISO/IEC
17011, which represents the global benchmark for accreditation body practice.
The IAPP AIGP, CDPO, CIPP/A and CIPP/C certifications are not
accredited by ANAB but still follow the same rigorous policies and
procedures to ensure they meet the same high standard of quality.
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II. Programs
A. Core certifications
Unsure which IAPP certification program is right for you? Reach out to us at sales@iapp.org.
B. Designations
Candidates who feel they are qualified for the FIP designation may apply through the IAPP’s website.
• Substantial time practicing U.S. state and federal law related to safeguarding
personal information.
• Knowledge of relevant privacy laws, regulations and technology.
• A commitment to staying ahead of new developments.
Qualifications and requirements for the PLS can be found on the PLS webpage.
No question will be on the exam that is not covered by a topic or subtopic on that exam’s body of
knowledge. The body of knowledge should serve as the candidate’s core resource.
B. Preparation materials
The IAPP offers official preparation materials such as trainings, textbooks and practice exams
on our website. All official preparation materials reflect their bodies of knowledge. Certification exams
are not a reflection of the candidate’s ability to recall by memory the preparation materials. Preparation
materials can be useful tools for building a working understanding of the topics
on a body of knowledge.
Candidates may be asked to apply their knowledge to different situations not outlined in the preparation
materials. Candidates should judge exam preparedness by their thorough understanding of all topics on
the body of knowledge rather than completion of any given training material.
Before purchasing an IAPP exam, note that either IAPP membership or a certification
maintenance fee will be required for your certification to become active when you
pass your exam. See our official CPE policy for more maintenance information
on our website.
B. Scheduling
All IAPP exams must be scheduled and taken within one year of purchase. The exam’s expiration date can
be viewed in the MyIAPP profile. Expired exams will be closed and fees forfeited.
Exams must be scheduled at least 24 hours in advance, and appointments are subject to availability. The
IAPP recommends scheduling as far in advance as possible. Exam expiration dates will not be extended
for failure to account for preparation time, scheduling time or last-minute appointment availability.
Before scheduling, ensure the name in your MyIAPP profile is identical to the name on your ID; this will be
required to verify your identity on exam day. If it does not match, you can edit the name that will appear
on your exam in the “Edit My Profile” section of your MyIAPP profile.
C. Rescheduling or canceling
If your exam is scheduled at an in-person testing center, you may reschedule or cancel your appointment
up to 48 hours prior to the appointment time.
If your exam is scheduled as an OnVUE remote-testing appointment, you may reschedule or cancel up to
15 minutes past the scheduled exam time.
When the exam has been successfully canceled or rescheduled, you will receive an email confirmation
from Pearson VUE. Unless you have received this email, you have not completed the cancellation or
rescheduling process. It is the candidate’s responsibility to ensure they complete this process. Missed
appointments cannot be reopened for unsuccessful cancellation or rescheduling.
Only under extenuating circumstances, such as a medical or family emergency, can an exam appointment
be canceled or rescheduled beyond Pearson VUE’s rescheduling deadlines. In such circumstances, the
candidate will need to contact Pearson VUE directly to request special assistance with canceling or
rescheduling the appointment.
In circumstances beyond its control, Pearson VUE may need to reschedule your exam appointment.
Pearson VUE will contact you as soon as possible and work with you to reschedule your appointment. The
IAPP is not responsible for expenses incurred stemming from these exam cancellations, including, but not
limited to travel expenses or lost wages on the day of the exam.
• Screen reader.
• Sign language interpreter.
• Admission of a service animal to the testing location.
After selecting the “Schedule” button next to your exam in your MyIAPP profile, you will be asked if you
require special accommodations. If you select “yes,” the certification team will be notified and will reach
out to you via email within two business days. A member of the certification team will walk the candidate
through the request process.
The IAPP strongly encourages test takers to request special accommodations as soon as possible as
this process may take up to 30 days to complete.
Special accommodations documentation will be deleted one year after the date of approval. Should a
candidate wish to test with special accommodations again after this date, they will need to reapply.
While exam accessibility is a priority for the IAPP, the implementation of accommodations must also
consider technical limitations and exam security. Implementation of an accommodation may vary
depending on your preferred delivery method or may only be available through a certain delivery method.
1. Exam structure
All IAPP exams are comprised of multiple choice questions with one or more correct answers. It will be
indicated on the question if there are multiple correct answers. Those with only one correct answer will
only allow the test taker to choose one option. Test takers may be asked to read a scenario and then
answer questions relating to it.
Candidates will use the cursor to select their desired response from the options. Forward and backward
arrows can be selected to move back and forth between exam questions.
Halfway through the exam, the candidate will be offered a 15-minute break. This break divides the exam
into two distinct halves, each containing half the total exam questions and half the total time limit.
Regardless, if candidates accept or skip the break, the candidate is required to finish and submit the first
half of the exam. The candidate cannot return to the first half after submission.
3. Dismissal
It is the responsibility of the Pearson VUE proctor to enforce the testing rules as written. Should a rule be
violated, they are required to issue a warning depending on the infraction and end the exam attempt. If
an exam attempt is ended for violation of testing rules, the exam is permanently closed, and all fees are
forfeited.
If your exam was dismissed for a violation of rules, and you believe this to be an error on behalf of the
proctor, please contact Pearson VUE. Pearson VUE will open a case to review the accuracy of the dismissal.
If the exam was taken with OnVUE and audio recording of the session and proctor notes will be reviewed.
Should Pearson VUE determine a testing rule was violated, the exam will remain closed. If no exam rule
was violated, they will reopen the exam for a new attempt. Pearson VUE is unable to make exceptions
or bend the testing rules under any circumstances and can only assist in cases when the exam was
incorrectly dismissed.
4. Expenses
The IAPP will not be held responsible for any expenses incurred in the pursuit of certification, including
but not limited to travel expenses and lost wages on the day of the exam. The IAPP will not provide
monetary compensation for the impacts of failing to obtain or maintain a certification, such as limitation
of job prospects. In the case of technical or test center issues during the exam, the IAPP may provide
a complimentary exam attempt but will provide no other remedies or compensation for stress,
inconvenience or related concerns.
1. Checking in
Candidates are strongly encouraged to arrive at the testing center 15 minutes prior to their appointment.
If you arrive late, you may not be allowed to take your exam and will be considered a no-show, forfeiting
all fees.
Candidates are required to bring two qualifying forms of ID to the testing center. Only forms of ID that
meet Pearson VUE’s test center ID requirements will be accepted.
Once check-in is complete, an employee will direct you to a computer and launch the exam.
You may exit the room at any time for a break or to use the restroom. However, the timer will not stop, and you
will not be given additional time.
Should the candidate be observed violating these rules at any point during the exam, they will be subject to
dismissal from the exam.
1. Checking in
All OnVUE exams should be taken on a personal computer, not a work-issued device. Candidates may not use a
VPN during their exam. The device must meet OnVUE’s technical requirements.
To check in to your exam appointment, navigate to the exam in your MyIAPP profile, and select the green
“Schedule” button. You will be taken to your Pearson VUE portal. Once there, select the “Begin” button to start
the check-in process. The “Begin” button will not appear until 30 minutes before the scheduled appointment
time.
You will then be prompted to download the OnVUE software and begin system checks. The system check will
verify the microphone, webcam and internet speed meet the requirements for exam delivery. Passing the
system check only confirms your system meets the requirements at the time the check is run but does not
guarantee you will not experience a drop in performance due to fluctuating internet speeds, software opening
in the background or other system changes during the exam itself.
You will be asked to take a photo of yourself, as well as a photo of a government-issued ID using your webcam.
AI will determine if the ID is legal, current and the name on the ID matches the name used to register for the
exam.* Face recognition software will then compare the photo on the ID to the test taker on the screen. If the
AI cannot verify the match, the test taker will remediate to a greeter, who will do a manual check. The greeter
may determine the ID or photo do not match and turn the candidate away. Candidates who are turned away
The test taker will be asked to take four photos of their surroundings using their webcam. The greeter
will use these photos to verify that no study materials or other suspicious objects are within the area. The
greeter may also request a work area scan.
You will then be shown a list of OnVUE rules, also available on page 15. Upon agreeing to the rules, you
will proceed to the queue to be paired with a proctor. The length of time spent in the queue will vary
based on proctor availability. Once paired with a proctor, they will launch the exam.
*To opt out of the AI verification, contact Pearson VUE to arrange identity verification by a human. Please
note, this may cause delays in the scheduling and testing process.
The proctor monitoring the exam is only able to access the webcam view of the candidate; they are not
able to see the exam content on the candidate’s screen. They will not be able to clarify or discuss any
exam content with the candidate.
OnVUE rules
• You may not obscure the webcam’s view of your face in any way. This includes but is not limited
to covering the camera, covering any portion of your face with a hand or object, or leaning
forward/sideways in such a way that portions of your face are cut off from the webcam view.
• You may not get up from your workspace or walk around outside of scheduled breaks.
• No one may enter your test environment.
• You may not leave your test environment.
• No food or smoking is allowed; however, one beverage is permitted.
• You may not touch or move your webcam once testing has begun.
• You may not speak out loud, mumble or mouth words during the exam.
• You may not use headphones, either wired or unwired.
• Avoid excessive stretching, eye movement to something off camera, adjustment of clothing
or any similar repetitive activity that could be interpreted as signaling behavior.
During the exam, you will be monitored by a Pearson VUE certified proctor via your webcam and
microphone. Should the candidate be observed violating these rules during the exam, they will be subject
to dismissal.
Correct ≤ 25 … 48 49 50 51 52 … 75
answers:
Score: 100 … 284 292 300 308 316 … 500
Candidates should not attempt to calculate their passing score by averaging the percentages they
receive in their score report. The number of scored and unscored questions on the exam is listed on the
designation’s page on the IAPP website.
B. Exam outcomes
Upon completion of the exam, results are immediate (unless otherwise communicated). The screen will
display the result of Pass or Fail along with your score on our scoring scale. You will also receive an email
with instructions on how to access a section breakdown of your results.
Please allow up to two business days for your results to be reflected within the IAPP system.
1. Passing an exam
If you hold IAPP membership or have prepurchased a certification maintenance fee, you will become
certified upon passing your exam. You will receive a digital certificate via email from Accredible within two
weeks. If you would like to opt out of receiving this digital certificate, please contact sobedekah@iapp.org
with your request.
IAPP membership or the purchase of a certification maintenance fee is required for a certification to be
in good standing. A digital certificate will not be awarded until this requirement has been met and the
certification is active.
Certificants should consult the official IAPP CPE policy for information on maintenance fees, continuing
education and other important information.
3. Exam no-show
Should a candidate miss their exam appointment, their exam results will be “no-show,” and the purchased
exam attempt considered consumed. Exams that have been “no-showed” cannot be rescheduled. To
reattempt, a new exam must be purchased. It is the candidate’s responsibility to attend their exam
appointment or reschedule within the allowed time frame.
Should an exam be “no-showed” due to unavoidable, extenuating circumstances, the candidate must
contact Pearson VUE to request the exam be reopened. Such situations will be considered on a case-by-
case basis and only granted in cases of medical emergency or the like.
The IAPP training team and their respective boards develop training materials to
reflect the updated body of knowledge. As these separate but equally qualified
boards and teams develop the training and the exam, the content will reflect the
same overarching topics on the body of knowledge. IAPP training materials are
tools to help candidates build their understanding of the topics on the body of
knowledge but are not one-to-one guides of exam content.
IAPP exams are updated annually. This process involves consulting the exam development board
regarding any recent changes in the field and updating the topics on the body of knowledge accordingly.
Approximately 10% to 15% of the exam content is changed during annual updates. New exam questions
are written to reflect these topics to undergo analysis by the psychometrician. All body of knowledge and
exam updates will be announced at least 90 days ahead of time via the IAPP website.
IAPP exams are constantly monitored with consideration of changes in the field.
Additionally, the form can be used to file a formal complaint with the certification team where no
specific action is requested. Please refer to the policy exception request or complaint form for details
on the process.
B. Appeals
Submitting a certification candidate appeal form serves as an opportunity appeal a decision made against
a certification candidate, as mandated by ANAB accreditation under ISO Standard 17024:2012.
As the IAPP certifications are awarded based solely on exam results rather than a subjective application
process, appealing a decision can take one of four forms:
• Appeal of scoring: Customer requests the score calculated by the automated system be
manually reviewed for accuracy.
• Appeal of content: Customer requests a specific exam question be reviewed for
inaccurate information.
• Appeal of status: Customer requests an investigation into how the suspension and
revocation process was applied to their certification.
• Appeal of treatment: Customer requests a review of allegedly unfair or discriminatory
treatment during the certification process. Your appeal must be made in writing within
30 days of receiving the adverse determination.
Please refer to the official appeals policy and form for details on the process.
Should an exam proctor observe any action perceived to be violating this policy, they will inform the
candidate of the violation during or after the exam. The candidate will be invited to submit a written
statement responding to the observation. The proctor will also submit a written statement detailing their
observations. The case will be passed on to the IAPP for review.
When the IAPP is made aware of potential cheating, either through Pearson VUE or through their own
customer communications, the certification director will review candidate statements, proctor statements
and any additional evidence. They will issue a finding and action to the candidate. At their discretion, they
are empowered to take the following actions:
B. Statement of nondiscrimination
The IAPP endorses the principles of equal opportunity. Eligibility criteria for examination and certification
as a Certified Information Privacy Professional, Certified Information Privacy Manager and Certified
Information Privacy Technologist are applied equally to all individuals regardless of age, race, religion,
gender, national origin, veteran status or disability.
X. Testing forms
During their exam appointment, candidates will be required to sign the below forms prior to beginning
their exam. Please preview the forms below before arriving to your testing appointment.
• You will, at all times, conduct your business and/or professional activities with courtesy,
honesty and integrity.
• You will, at all times, represent your IAPP-related certifications and qualifications honestly and
agree to only undertake those activities that you can reasonably expect to complete with the
necessary skills, knowledge and competence.
• You will not represent any IAPP certification in a misleading way or use an IAPP certification in a
manner that would bring the IAPP disrepute.
• You will strive to maintain and improve your professional knowledge and competence through
regular self-assessments and continuing education or training.
• You will follow all certification policies, procedures, guidelines and requirements of the IAPP that
are made available to you by the IAPP, as the same may be amended from time to time.
Should I be awarded the AIGP, CIPP (CIPP/A, CIPP/C, CIPP/CN, CIPP/E, or CIPP/US), CIPM, CIPT, or CDPO
credential, I agree to abide by the IAPP Code of Professional Conduct, and to notify the IAPP if at any
time I develop the incapacity to perform my professional responsibilities in accord with the standard
of the certification.
Should the IAPP suspend my certification at any time, during the time of suspension I will not use the
seal or marks of certification.
Should the IAPP withdraw my certification at any time I will return my certificate and cease use of the
AIGP, CIPP (CIPP/A, CIPP/C, CIPP/CN, CIPP/E, or CIPP/US), CIPM, CIPT and/or CDPO designations and
the seal of CIPP (CIPP/A, CIPP/C, CIPP/E, or CIPP/US), CIPM and/or CIPT.
In using the AIGP, CIPP (CIPP/A, CIPP/C, CIPP/CN, CIPP/E, or CIPP/US), CIPM, CIPT and/or CDPO
designations and the seals I will abide by the restrictions and conventions stated in this handbook.
If notified of misuse by the IAPP, I will immediately correct my use of the AIGP, CIPP (CIPP/A, CIPP/C,
CIPP/CN, CIPP/E, or CIPP/US), CIPM, CIPT and/or CDPO forms designations and logo as requested by
the IAPP. I understand that the IAPP may withdraw my certification at any time if I fail to correct my
use of such designations and logo.
I hereby release, discharge and exonerate the IAPP, its directors, officers, members, examiners,
representatives and agents from any actions, suits, obligations, damages, claims or demands arising
out of, or in connection with, any aspect of the application process including results or any other
decision that may result in a decision to not issue me a certificate for any reason. If one or more
provisions of this statement are found to be invalid, illegal or unenforceable, the validity, legality and
enforceability of the remaining provisions of this statement will not be affected in any way thereby.
• This agreement may be amended or modified only with the written mutual consent of the IAPP
and myself.