DUAL PORT

TIDALWAVE
PUMP
INSTRUCTION MANUAL

READ THIS MANUAL CAREFULLY

BEFORE USING YOUR PUMP

8848
 TIDALWAVE PARTS BREAKDOWN

2 15 16
9
3 a
7 b
4
6 8

10 *Parts 6, 9 and 15 come

12 together as one repalcement

14 13 11 housing assembly unit.

Re f # Part # Manf. # De scri p on

1 NEP2289 AC 31577 PUMP LID
2 NEP2135 AC 81396 PUMP LID O-RING
3 NEP2136 AC 81434 PUMP BASKET
4 NEP2198 AC 81744 STRAINER CLIP
5 NEP2199 AC 81760 STRAINER HOUSING
6* NEP2288 AC 31569 PUMP COVER
7a NEP2201 AC 81795 IMPELLER 1 HP
7b NEP2202 AC 81817 IMPELLER 1.5 HP
8 NEP6370 AC 81876 SEAL SET
9* NEP2288 AC 31569 PUMP HOUSING
10 NEP2205 AC 81892 PUMP HOUSING O-RING
11 NEP2206 AC 81914 PUMP SCREWS
12 NEP2207 AC 81922 PUMP COVER O-RING
13 NEP2149 AC 81590 DRAIN PLUG O-RING
14 NEP2150 AC 81620 DRAIN PLUG
15* NEP2288 AC 31569 MOTOR FLANGE
16 NEP2242 AC 50520 POWER CORD STANDARD

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 IMPORTANT SAFETY INSTRUCTIONS

NOTE All wiring should be done by a qualified electrician in accordance

to the National Electric Code and all Local Codes and ordinances.

When installing and using this electrical equipment, basic safety

precautions should ALWAYS be followed.

READ AND FOLLOW ALL INSTRUCTIONS

WARNING
1. To reduce the risk of injury, do not allow children to use this equipment
2. Connect only to a grounding type receptacle that is protected by a ground
fault circuit interrupter (GFCI).
3. Do not bury the cord. Locate cord so it would come in contact with lawn
mowers, trimmers or other equipment.
4. Do not connect this equipment to an extension cord. To reduce the risk of
electric shock, only connect the electric cord to a properly located outlet.
5. To reduce the risk of shock, replace damaged cords immediately.
Do not use this equipment if cord appears damaged.
6. To reduce the risk of shock, connect ground wires to the grounding screw
located in the motor.
7. To reduce the risk of shock, a bonding connector is provided for bonding
to any metal within 5 feet of the swimming pool. All local points should be
bonded with #8AWG (8.4mm2) wire.

NOTE To installer and/or operator of the Maxi- Force swimming pool pump: the
manufacturer’s warranty will be void if the pump is improperly installed
and/or operated.

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 OPERATION AND MAINTENANCE

PUMP LOCATION

1. Locate the pump on a level surface as close to the pool as practical.

Consult local codes for minimum distances between pool and pump if
applicable.
2. The connection plumbing (hose or rigid pipe) should be direct and as free
from turns and bends as possible. Take care not to kink flexible hose.
Elbows and other fittings greatly increase friction losses.
3. Place pump on a solid foundation / base which provides a rigid and
vibration free support.
4. Protect the pump against flooding and excess moisture. Protect the motor
from foreign objects clogging the air circulation around the motor.
5. NEVER use gasoline or other flammable liquids or vapors in the vicinity
of this pump.

NOTE DO NOT store pool chemicals near this pump.

DO NOT remove any safety labels such as CAUTION / DANGER / WARNING
from this pump. Keep labels in good condition and replace any
damaged labels.

WARNING

Keep labels in good condition and replace any damaged labels

4
 PUMP INSTALLATION

1. When connecting plumbing fittings to the pumps threaded ports, it is

recommended that thread seal tape (Teflon tape) be used. If the suction
(intake) connection is not sealed correctly the pump will not prime
properly and will pump only small volumes of water or no water at all.
2. When installing the pump the suction line (hose or pipe) must be below
the swimming pool water level to a point immediately beneath the pump
to ensure priming via a flooded suction line. The height between the
water line and pump should never be more than 5 feet.
3. Suction and discharge lines should be independently supported at a point
near the pump to avoid strains being placed on the pump.
4. It is advisable to install a gate valve or union in both the suction and
discharge lines in the event the pump needs servicing or removal.
5. Before starting the pump for the first time remove the clear lid at the
front of the pump. Turn the lid counterclockwise to remove. Fill the pump
strainer with water until it is level with the suction port opening. Replace
the lid making sure the lid is tight and O-Ring is not damaged. Hand
tighten only.
6. BONDING: as required by the National Electrical Code Article 680-26 the
pump must be electrically bonded to the pool structure by a solid copper
conductor no smaller than #8 AWG via the external copper bonding lug
on the motor.
7. GROUNDING: Permanently ground the pump motor using a conductor of
appropriate size. Connect to the green headed screw provided inside the
motor terminal box.

NOTE DO NOT CONNECT MOTOR TO THE ELECTRIC POWER SUPPLY UNTIL

IT IS PERMANENTLY GROUNDED.

5
 DUAL PORT INSTALLATION
• Your pump is equipped with a Dual Port Pump Housing
• This means you can utilize a vertical or horizontal discharge for your
pump. If you have a sand filter tank, the vertical discharge works best.

A
• To use the vertical discharge, you need to install the restrictor cap on the
horizontal port— See diagram A

• If you have a cartridge or De filter, connecting your pump via the horizontal
discharge port is recommended
• You must install the restrictor cap onto the vertical port — See diagram B

B
• Install the hose connection fitting onto the port selected. Remember to
wrap the threads with teflon tape to avoid leaks

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 PUMP MAINTENANCE
• The pump requires little to no maintenance other than reasonable care and
cleaning of the strainer basket on a regular basis. The pump is equipped with a
mechanical seal. This seal may eventually come loose of a period of time,
depending on running time and water quality. If water continually leaks out, a new
mechanical seal should be installed
• See parts diagram for seal location
• The pump is equipped with a rubber O-Ring that seals the strainer basket lid. This
O-Ring should be lubricated with water proof lubricant
(O-RING LUBE) to ensure proper seal and extend O-Ring life. If O-Ring becomes
cracked or worn (flattened) is will become necessary to replace

WINTERIZATION
• In areas subject to freezing temperatures, it is recommended that the pump be
disconnected and stored indoors in a warm and dry location. Remove the drain
plugs from the pump housing and place them in the strainer basket for storage.

DO NOT BLOCK SUCTION

1. Pump suction is dangerous and can trap and drown or disembowel bathers.
2. Blocking suction with body may cause severe and/or fatal injury
3. Do not operate swimming pools, spas or hot tubs if a suction outlet cover is
missing, broken or loose
4. Suction outlet must be replaced if cracked, broken or missing.
5. All suction outlets must have correctly installed screw fastened covers in place.

WARNING

RISK OF ELECTRICAL SHOCK

1. To avoid dangerous or fatal electrical shock, TURN OFF power to motor
BEFORE working on electrical connections.
2. To reduce the risk of electrical shock, unplug motor before working on pump
or motor.

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 TROUBLE SHOOTING GUIDE

PROBLEM POSSIBLE CAUSE SOLUTION

Pump will not Prime Suction Air Leak Make sure see thru lid and O-Ring
are clean, lubed and tightened.
Tighten all hoses and pipes on the
suction side of the pump.
Be sure water level in the swimming
pool is high enough to flow through
skimmer. Be sure skimmer port is
not plugged or blocked

No Water in Pump Make sure strainer tank is full of

water
Closed Valves or Open all valves in system. Clean
Blocked Lines skimmer and strainer basket.
Check for blockage in impeller
Low Voltage to Motor Check voltage at motor. If low,
pump will not come up to speed
Motor Does Not Run No Power to Motor Check that all power switches are
on. Be sure fuse or circuit breaker
is properly set. Check motor wiring
at terminals

Pump Jammed With power off, turn motor shaft.

It should spin freely. If not
disassemble and repair

Low Flow Dirty Filter Backwash filter. When pressure is

high you must backwash or
clean filter
Clean skimmer basket.
Clean pump basket

Suction Air Leak See above

Closed Valve See above

Motor Runs Hot Motor is designed to run hot to the touch, this is normal. They are
equipped with a thermal overload protector which will turn the motor
off if there is an overload or high temperature problem.
Excessive heat can be caused by:
Poor Ventilation Do not enclose motor, be sure to
have a proper air space around
motor
Installed in direct sun Shield motor from sun’s rays