FINAL PROJECT
FINAL PROJECT
HUBLI
EMPLOYEE SATISFACTION:
MEANING:
Employee satisfaction is the terminology used to describe whether employees are happy
and contented and fulfilling their desired and needs at work. Many measures purport that employee
satisfaction is a factor motivation, employee goal achievement, and positive employee morale in the
workplace. Employees satisfaction is the individual employee’s general attitude towards The job. It
is also an employee’s cognitive and affective evaluation of his or her job.
DEFINATION:
Employee satisfaction is a measure of employee’s contentedness with their job, whether or
not they like the job or individual aspects or facets of jobs, such as nature of work or supervision.
Employee satisfaction can be measured in cognitive and behavioural components.
TYPES OF EMPLOYEES:
There are three types of employees are as follows:
1. Engaged Employees.
2. Not-Engaged Employees
3. Actively Disengaged Employees.
1. Engaged Employees:
Engaged employees work with passion and feel a profound connection to their company. They drive
innovation and move the organization forward.
2. Not-Engaged Employees:
Not- Engaged employees are essentially checkout. They are sleepwalking through their workday,
putting time, but not energy or passion into their work.
3. Actively Disengaged Employees:
These employees aren't just unhappy at work they're busy acting out their unhappiness. Every day,
these workers undermine what their engaged co-workers accomplish.
Negativity
No growth of the employees
No ownership
INDUSRTY OVERVIEW
Kirloskar electrical industry overview (motors)
The word electrical power industry provides vital services essential to modern life. it
advances the nation economic growth and productivity, promotes business development and
expansion and provides solid employment opportunities to workers globally in general and India in
particular. it is a robust industry that contributes to the progress and prosperity of our nations, Today
the electric power industry operates in a hybrid model of competition and regulation. The word wide
electrical and Electronic industry is growing at a fast pace which consist of Manufacturers, Suppliers,
Dealers, Retailers, Electronics, Electronic Equipment manufacturer.
Power industry restructuring around the world, has a strong impact on Asian power industry as well
Indian power industry restructuring with a limited level of competition since 1991, has already been
introduced at generation level by allowing participation of independent power-produces. The new
electricity act 2003 provides the provision of competition several sectors. It is felt that the presiding
conditions in the country are good only for wholesale competition and for the retail Competition and
not for the retail competition at this moment.
Heavy industry in India comprise of heavy engineering industry, machine tool industry, industrial
machinery and auto industry. The industry provides goods and services for almost all sectors of the
economy, including power, rail and road transport. The machine building industry caters to the
requirements of equipment for basic industries such as steel, non-ferrous materials, fertilizers,
refineries petrochemical, shipping, paper cement sugar etc.
Heavy electric industry covers power generation, transmission and distribution and
utilization equipment’s. These includes turbo generators, boilers, various types of turbines,
transformers, switchgears and other allied items. Majority of the products are manufactured by
heavy electrical industry in the country. Some major areas where these are used are the multi core
projects for power generation including nuclear power stations. Petrochemicals, complexes,
chemical plants, integrated steel plants, nonferrous metal units etc. India is the only developing
country besides china which produces a full range of electric power generation including nuclear
power stations, petrochemicals complexes, chemical plants, integrated steel plants non-ferrous
metal units, etc.
India is the only developing country besides china which produces a full range of
electrical power generation and transmission equipments. The industry has been upgrading the
existing technology and is known capable of taking up turkey contract also for exports markets.
Foreign collaborations are allowed with 100 percent FDI. The country is planning to and
150000MW power generators capacities in the next ten years this will generate substantial demand
for heavy electrical equipments. The heavy electrical industrial is capable of manufacturing
transmission and distribution equipment’s up to 400 KV ac and high voltage dc. The industries have
taken up the work of up gradation and transmission to the next higher voltage system of 765 KV
class transformers, reactors, CTS, CVT, bushing insulators etc. the investment in R&D by the
electrical industry is the largest in the corporate sectors in India. Large electrical equipment used in
steel plants, petrochemicals complexes and others such heavy industries is also being manufactured
in the country.
The domestic heavy electrical equipment manufacturers are making use of developments
of the global market respect to product designs and upgrading of manufacturing and testing the
encompass thermal, hydro and gas based power plants substation projects and rehabilitation. Project
beside a wide variety of products like transformers photo voltaic equipment’s, insulators,
switchgears motors, etc.
GENERATOR SET:
AC generators manufactured in India are on par with international AC generators and
consistently deliver high quality power with high performance. Domestic manufacturing are capable
of manufacturing AC generators right from 0.5 KVA and above with specified voltage rating.
TRANSFORMERS:
The industry has the capacity of manufacturing whole range of power and distribution
transformer including the REC rating of 25,53 and 100KVA and also the extra high voltage ranges
of 400 KV, 600KVA.
INTRODUCTION TO SECTOR:
In India, the entire of circuit breakers from bulk oil, minimum air blast, vacuum to SF6 are
manufactured to standard specification for the benefit of customer, range of products produced cover
the entire voltage range of 240V to 800KV, switchgear and control gear, MCBs air circuit breakers
switches rewire able fuses and HRC fuses with their respective fuse base holders and starters. The
industry is competitive in the field of design and engineering as the skill sets available in the country
are relatively less expensive.
GUIDING PRINCIPLES:
Innovative continuously to excel in design and manufacturing.
Develop products required by the market.
Manufacture products of highest quality
Focus on the customer action
Delivers supply on time
Reduce cost continuously to remain competitive
Offer goods and services at competitive price
Maintain safe, clean and healthy environment
INDUSTRIAL ANALYSIS
COMPANY OVERVIEW
INTRODUCTION:
In 1946 Kirloskar limited company was registered as a joint stock company to manufacture
electrical motor, transformers, generators and other electrical products. The company started its
production in 1947. It had its initial collaboration with M/S Bursh electrical company USA. The
company manufactured its first electrical motors and generators up to 5000kw. Even as the
company continues to grow its core business of rotating machinery new horizons have opened up
the field of industrial electrical. Laxman Rao Kirloskar (founder of Kirloskar group) designed the
first KIRLSOKAR product the corn plough was mainly aimed to benefit the farmers. This was an
innovation far ahead of its that originated the Kirloskar group.
The experiment never stopped but followed by the manufactured hand pumps, mechanized
pumps, sugarcane crushers, peanut seller’s other mechanical equipment’s. all these products
brought a great revelation on agriculture in the name of Kirloskar brothers who were behind every
major Kirloskar organization including Kirloskar electrical company. The company has signed
licensing agreements with world leaders such as Thron-EMI, Fuji electrical and Toshiba among
others for the manufacturing of inventors, thirstier, converters and uninterrupted power source
respectively.
“The speck of genius innovation continued and ventured on a range of Kirloskar group of
companies, which has helped India today”. Kirloskar electrical company mission faster excellence
in designing, manufacturing the product and services with innovation and challenges initiatives.
KEC believes that its strength is derived from its people.
The company training programmers for its engineers and continues retaining of its employees
gives it a technological and managerial edge. It is strength that allows Kirloskar to tack successfully
any new field it entry to develop its current business and to promote sustained improvement in
quality. The company has one of the finest manufacturing facilities, specialized infrastructure for
design manufacture and testing complementing a very high level of application engineering and
total quality concept to reliable that is trusted in India and Abroad.
NEHRU BBA & BCA COLLEGE, GHANTIKERI, HUBLI. Page 9
A STUDY ON EMPLOYEES JOB SATISFACTION AT KIRLOSKAR ELECTRIC COMPANY LTD. HUBLI
The Company Has Established 5 Officed As Global Center, Which Are Situated At:
Singapore
Malaysia
Michigan
Germany
Sharjah
LAXMANRAO.K. KIRLOSKAR was a successful industrialist, but his chief merit lay in
the trail. He blazed for the principle in the life he depended upon was his vision and spirit of
pioneering.
His message stands as a very practical guidance to all of us even today.
HIS WISH:
Even though Indian was backward compared to the western countries in the industrial
revolution, Laxmanrao instinctively felt that they are precursors of a newer industrial era.
Railways was limited to selected parts of the country and only other means of mechanical
transportation was pedal cycle and what surprise it caused among the people! In those days,
Laxmanrao mastered the art of riding it and also learnt how to take it apart and put it together again.
He corresponded with a British firm of manufacturers and obtained the agency for selling cycling
shops. This was the beginning of the firm, Kirloskar Brothers.
Since the plague started in Belgaum, Kirloskar Brothers had to evacuate to an open place
Thalakwadi (now known as Tilakwadi) in suburb of Belgaum.
HIS CHILDHOOD:
Born on June 20,1869 in the small town Gurlhosur in Dharwad district, he was the fifth and
youngest child of a retired land surveyor by name Kashinath Vasudeo Kirloskar whose income was
twelve rupees a month.
HIS WISH:
Even though Indian was backward compared to the western countries in the industrial
revolution, Laxmanrao instinctively felt that they are precursors of a newer industrial era.
Railways was limited to selected parts of the country and only other means of mechanical
transportation was pedal cycle and what surprise it caused among the people! In those days,
Laxmanrao mastered the art of riding it and also learnt how to take it apart and put it together again.
He corresponded with a British firm of manufacturers and obtained the agency for selling cycling
shops. This was the beginning of the firm, Kirloskar Brothers.
Since the plague started in Belgaum, Kirloskar Brothers had to evacuate to an open place
Thalakwadi (now known as Tilakwadi) in suburb of Belgaum.
RAVINDRA.L. KIRLOSKAR: -
VIJAY.R. KIRLOSKAR: -
QUALITY POLICY: -
The quality of Kirloskar Electric Company shall be to design,
manufacturing and market, at a competitive price, product of such
quality which result in customer satisfaction, quality reputation and
market leadership.
Market products and services that exceed the customer needs
and expectations.
Operate reliable processes and manage them through trained
personnel and defective quality Management systems.
Drive continuous improvement of all business processes
towards intended goal.
BOARD OD DIRECTORS:
The Board of directors of Kirloskar Electric company comprises 12 directors. The board consists of
the Executive chairman, who is Promoter director, two Non-Executive Director, Six Independent
Directors, One Nominee Director& two whole-time Directors.
Mr. Vijay. R. Kirloskar Mrs. Meena Kirloskar Mr. Anil Kumar Bhandari
Executive Chairman Director independent director
CERTIFICATIONS: -
BUREAU VERITAS Quality Internationals (BVQI) has certified the quality management industry to
obtain ISO 9001-2000.
System of KEC. We are also first in electrical certification by BVQI. The ISO 9001-2000 certificates
awarded to:
KEC
Bangalore, Hubli, Mysore, Tumkur.
KEC is entitled to provide ‘CE Marking’ for AC motors, AC generators and DC machines. ‘CE’
marking allows the product un-registered legal access to the European market.
KEMA CERTIFICATION:
KEMA registered quality B.V. Netherland, notified authority have tested KEC products with respect
to low voltage directive, EMC (Electromagnetic) directive and MD (machinery directive).
NVLAP:
“CE” stands for [CONFIRMATIVE EUROPEENE] and conformity to European standards meeting
basic requirements of safety, health, environment, and protection (SHEP).
Kirloskar Electric is entitled to provide CE Marking for AC motors, AC generators, and DC
machines. The CE marking allows the product unregistered legal access to the European market.
ACHIEVEMNETS:
Kirloskar brothers limited created the world’s largest irrigation project which was commissioned in
March 2007 the Sardarsarovar Dam project for the Gujarat Government. This was done for
Sardarsarovar Narmada Nigamand on 14 March 2008. Commissioned the world’s second largest
water supply with the world’s highest head in Andharapardesh.
KEC manufacturing following standard and customized range of products for various applications:
AC Motors
Alternators/ AC generators
DC machine
Electronic switchgears
Traction
Transformers
Dg sets
GLOBAL NETWORKS:
COMPETITORS: -
1. HAVELLS INDIA LTD:
Havells India ltd. Is a first moving electrical goods company with an extremely strong global
presence. Havells enjoys an-viable market dominance across a wide spectrum of products
including industrial and domestic circuit protection devices, cables, electric attire heater,
power capacitors etc…
2. SIEMENS LTED:
Siemens India stands for engineering excellence, innovation and reliability. As one of the
world’s biggest producers of energy-efficient, resources saving technologies. Seamen’s is
appointer in manufacturer and Energy solutions, as well as automation wind power solutions.
The brand name of the quality for electrical product in across the globe. Kirloskar values are
established in gaining excellence in engineering and marketing its mission successfully. ensuring
customer satisfactions manufacturing product of highest quality using state of the art technology.
The growth that the company has switched over the past five years has been sustained in a strong
and steady way. After completing the restructuring activities in 2004, the company has grown to its
highest ever turnover of Rs.728 Crores with a profits after tax of Rs.23.7 Crores in 2007-
2008.These correspond to a growth rate of 23% in turnover and a 32% in profit.
AC MOTORS:
Kirloskar Electric was the first company India to manufacture AC Motors way back in 1948.
AC GENERATORS:
For over four decades, four out of every five AC generators manufactured by the organized sector.
DC MOTORS:
More than 1 million Kirloskar Electric DC motors have been used internationally since 1969.
DG SETS:
Kirloskar Electric Company has 60 years of experience in design, development & manufacture.
SWITCHGEAR:
Kirloskar Electric switchgear division at Mysore manufactures High Voltage
TRACTION:
Indian railways and Kirloskar Electric have had a long and productive association wherein Kirloskar
Electric has kept.
TRANSFORMERS:
Proven design, compact in sie and low maintenance cost typify Kirloskar Transformers in the
market.
SWOT ANALYSIS: -
STRENGHTS
WEAKNESS
THREATS SWOT ES
OPPORTUNIT
IES
STRENGTHS: -
KEC is one of the rate units in the world which produces the high voltage AC/DC motors and
generators.
Management is very stable, that forms strong foundation for the company.
The company has got the ISO certificate for producing quality products.
Well-equipped quality control departments for in securing the quality of incoming Raw
material and final products.
Employees are being provided with all necessary welfare facilities.
There are highly skilled and committed employees.
Company guarantees job security to all its employees this makes them to be more committed
and loyal.
The company has an opportunity to expand its production units due to more its products.
WEAKNESSES: -
Underutilization of resources.
As the company provides job security the employees has become less productive.
Less co-ordination between different department.
OPPORTUNITIES: -
The company has an opportunity to expand its production units due to more demand for its
products.
The company has got better tool for better planning and decision making.
The company can establish more branches across the globe.
There is growing demand for motors and generators in other developing countries.
THREATS: -
Cost of production is very high.
The company faces competition from MNC’S
ORGANIZATIONAL CHART:
GM
HOD HOD
HOD HOD HOD QUALITY HOD
HOD FINANCE ENGG&COMPU MANUFACTURI
PERSONNEL MARKETING ASSURANCE OPERATIONS
TER NG/PROJECT
MATERIAL
QUALITY INFRASTRUCTU
MARKEING ELECTRONIC MACHINE ANAGEMENT
PERSONNEL ACCOUNTS ENGINEERING COMPUTER MANAGEMENE RE &
MANAGER TESTING TESTING LAB DIVISION AND
T SYSTEM MAINTENANCE
STORE
DEPARTMENTAL STUDY: -
DEPARTMENT AND IT’S TYPES: -
Department refers to specialized functional area within an organization or a division, such as
accounting, marketing, planning etc… Generally, every department has its own manager and chain
of command.
PRODUCTION DEPARTMENT: -
A production department is a group of functions within a business that is responsible for the
manufacturer of goods. This can include just a few specialized functions with all other work
outsourced, or a fully functioning into finished goods, and package them.
PRODUCTION DEPARTMENT CHART
C.E.O
H.O.D
FIC FIC
FIC FIC
SHOP 1
In this shop floor, various components such as shaft, cover, body, fan of induction motors are
given good finish through machining, drilling tapping etc. These are sections, body line,
shaft line, cover line, rotor sections, winding sections, and tool room machining according to
given specification.
SHOP 2
In this shop floor aluminum rotor and covers are manufactured. The stamping is received and
hydraulic dye casting machine are used for the rotors covers. The finance are maintained at
temperature of 675°C to 775°C the aluminum. In winding section, the copper wires are
wound around the stator depending upon the member of poles.
SHOP 3
The main function carried out in this shop is, assembling of motors of frame size ranging
from 63mm to 180mm. There are three assembly lines:
SHOP 4
In this shop, motors of frame size above 180mm, are assembled. In this section there is
separate testing and painting section is there for big frame motors.
SHOP 5
There are these different section:
Large motors section.
AC generator section.
Motorized gear unit section.
OBJECTIVES:
To follow up the production schedule as per the plan.
To maintain close and key relationship with other department.
To upgrade the technical efficiency of the production.
The department is divided into shops:
Feeder shop (shop 1&3)
Assembly shop (shop 3&5)
Shop 5 is used as research and development center. It is also called as “InvoTech Centre” and shop
5 is painting section.
NEHRU BBA & BCA COLLEGE, GHANTIKERI, HUBLI. Page 30
A STUDY ON EMPLOYEES JOB SATISFACTION AT KIRLOSKAR ELECTRIC COMPANY LTD. HUBLI
RESPONSIBILITIES:
Creating awareness among department personnel.
Identification of resources requirement & provision of adequate resources.
Participation in design review when necessary.
Implementation of storage/handling instructions.
In-process & final products are identified.
Quality assurance department will be provided information by production department for
incredibility of products.
Modification to system documents to incorporate proven corrective action.
Handling, storage and preservation of material and products.
FINANCE DEPARTMENT:
Finance department of any manufacturing organization could be a life that organization
which controls each and every activity of other departments, which are interrelated to the finance
department, and also it ensures the proper flow money to the departments along with collection of
money from the departments.
C.E.O
H.O.D
BILL BILL
PASSES PAYMENT
OBJECTIVES: -
Providing/facilitating financial information to the various department.
Controlling/reducing the costs of departments.
To effective management in the organization.
FUNCTIONS: -
To keep records of all the transactions in the books of account.
To prepare balance sheet and P&L account.
To maintain and circulate adequate working capital.
Auditing the records of the departments.
Fixing the price to the products.
Attending the internal and external auditing.
Raising funds from the banks.
To declare financial position of the company.
RESPONSIBILITIES:
Responsible for sales tax, income tax return & periodical returns to the bank.
Also responsible for the preparation of profit and loss account and balance sheet.
He is authorized-signatory for payment of vouchers, receipt and also looks after the overall.
Administration of accounts and review of the work of the personal.
He is responsible for financial accounting system and verification and scrutinizing the
account in general ledger and preparation of profit and loss account and balance sheet.
BANKERS: -
Bank of Baroda
Bank of India
SBI
State Bank of Mysore
Standard Charted Bank
HSBC
MARKETING DEPARTMENT: -
Success of the product of a company totally depends on how its product is marketed and
position in the market. Marketing department hence plays a vital role for the success of product in
the market.
KSL the subsidiary unit of KEC, is concerned only with production whereas KEC itself is
concerned with marketing only. KEC has good reputation in the market. Within the efforts of
marketing department, KEC has managed to promote its sales.
The marketing department is responsible for order acceptance that is it conducts potential
customers and gets the orders. In addition to this, also gets orders from regular customers.
OBJECTIVES:
Customer satisfaction.
Improvement in the delivery conformance.
Improvement in the market share.
Improvement I the response to the customers.
RESPONSIBLITIES:
Generation of enquires.
Customer visit.
Updating technical at branches.
New customer development.
Post contact review-correspondence SAP and planning.
Shop discussion.
Contract review on progress, inspection and clearance.
Pending order review and feed back to branches.
FUNCTIONS:
To receive and accept the order from the customers.
To send the quotation of the product to the various branches.
To send enquiry to the engineering department.
Receiving and solving customer problems.
Placing the products to the customer.
C.E.O
H.O.D
PLANNING SIC AC
SIC SIC
SIC ORTH SIC SOUTH SIC EAST SIC WEST STOCK&DIC GENERAT
SERVICE SERVICE
TRIBUTION OR
The KSL has corporate and marketing office in Bangalore, National marketing offices are
divided into 4 zones, they are:
North-Delhi, Ludhiana, Jaipur
East-Kolkata, Jamshedpur, Guwahati, Bhubaneshwar, Ranchi
West-Mumbai, Nagpur, Pune, Ahmedabad, Surat, Indore
South-Chennai, Coimbatore, Cochin, Hyderabad, Bangalore, Belgaum, Pondicherry.
ENGINEERING DEPARTMENT: -
The engineering department is responsible for the design and development activities using
appropriate methods of control with adequate verification so that design meets the specified
requirement of the customers. The role of engineering department is to design and develop products
and components taking into consideration the cost, producing ability, usability and maintainability
of the products.
ENGINEERING DEPARTMENT CHAR
C.E.O
H.O.D
OBJECTIVES: -
Design the layout of the products.
To establishing quality products in engineering department for the continuous improvement
in performance/result.
Producing products defect-free.
FUNCTIONS: -
To prepare revise and release of electrical specification.
To prepare and release of material list.
Validation of the design of KSL products.
To prepare revise and release of the data sheet.
To maintain material and international products.
To co-ordinate with the other department for the development for the development activity.
Prepare revise and control drawing of products of products specification according to the set
standard.
OBJECTIVES: -
Maintenance of payroll records.
Maintenance of sales and purchase book.
Maintenance of bank and cash records.
Updating the general and subsidiary ledgers.
Preparing the management information report.
Passing bills.
Invoicing/costing.
FUNCTIONS: -
To exercise purchase budget, control budget based on material requirement.
To prepare purchase order as per company’s procedure.
To plan for non-production product items based on purchase requisition.
To finalize terms of purchase.
To control non-confirmative product that is done as per procedure.
C.E.O
H.O.D
RESPONSIBILITIES: -
To attend breakdown of any machine.
To ensure enough spares are available.
To ensure smooth workflow.
To make sure all instruments are working properly.
Maintenance of the whole building.
To ensure all safety material is in good condition.
FUNCTIONS: -
Incoming raw material testing/inspection.
Re-inspection/Re-testing of product which are measurements and coordinating with
calibration section for periodic of products when required.
Ensuring that calibrated instruments are used for measurements and coordinating with
calibration section for periodic calibration.
Assisting for customer inspection of products when required.
OBJECTIVES: -
Conducting routine engineering test on products to specify requirements.
Ensuring tested products are confirming to specified requirements and complete an all
respects.
Proper handling and storage of products received for testing.
C.E.O
H.O.D
STORE DEPARTMENT:
The role of store department is to maintain accountability of the material received and stored
and issued as per specified requirements.
FUNCTIONS:
Receive material as per challan/ invoice/ credit reports.
Ensure identification, inspection status and identification on the components vendor code/
materials code in the delivery challan/ invoice/ credit report.
Prepare receipt memo.
Storing confirming components in mobile racks/wooden pallets/stands in specified location.
Issuing materials as per indents to shop/sub-contracts.
Disposal of scrap materials.
To keep the records regarding the material and movements of materials in departments.
To have clear idea of all departmental information and their required of materials.
RESPONSIBILITIES:
Overall administration of store.
Establishment of inventory norms and controls.
Establishment and maintaining quality system in store division.
Assisting in inventory management and material accounting.
Implementation of line with ISO 9001-2000.
OBJECTIVES:
To ensure the availability of material with quality and right quality at right time right place.
The factors consider by purchase department are price, quality, and supplier background.
The main objective of store department is to reduce the cost of maintenance.
C.E.O
H.O.D
SECTIONAL
INCHARGE
FIC STORES
COMPUTER DEPARTMENT:
The computer division is responsible for software development, maintenance of computer
hardware accessories using appropriate methods. To carry out all the computer development/
modification activity. To plan, indent and maintain software/ tools required. To evaluate and reduce
manufacturing losses attributes to compute and system and accessories.
FUNCTIONS:
Maintenance of computer hardware and accessories.
Preventing maintenance of computer and accessories.
Maintenance/ modification/ development of computer software.
Document control.
Maintenance of records.
Planning and procurement of spare parts.
Preparation of identify and batch cards for all employees.
C.E.O
H.O.D
SIC
SIC SOFTWWARE
MODIFICATION
DEVELOPMENT
IN HARDWARE
PURCHASE DEPARTMNET:
“purchase refers to the act of buying an item by price”. Purchasing means procurement of
goods and services from some outside agencies the object of purchasing is to supply materials, semi-
finished goods etc. to the production department.
Purchasing department is a vertical focused on functional activity of buying raw materials,
goods and services. It includes supplier’s identification and selection from where you all be buying
the goods, negotiating and contracting, supply market research, suppliers measurement and
purchasing system and development.
To ensure that purchase products meet the specified requirements and set procedure to
evaluate and rating the suppliers on performance.
section criteria
external of
control
purchasing
information
verification of purchased
product and services
RESEARCH METHODOLOGY
STATEMENT OF PROBLEM:
One of the main roles of Human Resource Department is to ensure that Employees are
sufficiently satisfied with their jobs. Typically, research has shown that satisfied employees are
thought to be more productive. One the other hand, if workers are dissatisfied with their Jobs, they
are thought to be less productive and reason for more Absenteeism and less turnover. So HR
Departments need to measure Employees Job satisfaction and examine the correlations between
these variables (Productivity, Absenteeism and turnover) with regard to possible extraneous
variables. The general job satisfaction feedback will help HR in identifying the percentage of
satisfied employees and the percentage satisfied in the Areas of compensation, benefits, Training and
Supervisor’s relations.
It is very important to study the level of job satisfaction of each and every employee in any
kind of organization because only when the employees are satisfied, they will be able to render a
quality product and services.
There are certain limitations and boundary for every study undertaken
The below mentioned are the constraints under which the study is carried out:-
1. The study is limited to a single organization only and no comparisons have been made with
other similar companies.
2. The study undertaken is academic oriented and may not be suitable in reality purpose.
3. Shortage of time.
4. The data given by official and reports of the company assumed to be true.
5. This study taken for a limited period of time.
RESEARCH DESIGN
DATA COLLECTION:
Data refers to a collection of organized information, usually the results of experience,
observation or experiment, or a set of premises. This may consist of numbers, words, or images,
particularly as measurements or observations of a set of variables.
DATA SOURCES:
There are two types of data sources available to the research processes.
1. Primary data.
2. Secondary data.
1) Primary Data: -
The data which is directly collected by the researcher and was not available before is
called as primary data. Primary data are the freshly collected data that provide information
about a particular problem. The primary data is collected by using primary methods such as
questionnaires, interviews, observations etc.
2) Secondary Data: -
Secondary data is collected from various journals, books, websites, Government reports,
Newspapers, and other research reports.
SURVEY METHOD: -
For this study questionnaires are used to collect primary data from the employees of the
company and
Sample size = 50.
QUESTIONNAIRE: -
A questionnaire is a research tool featuring a series of questions used to collect useful
information from respondents. These instruments include either written or oral questions and
comprise an interview-style format.
Z—TEST
A Z-test is any statistical test for which the distribution of the test statistic under the null hypothesis
can be approximated by a normal distribution. Therefore, many statistical tests can be conveniently
performed as approximate Z- tests if the sample size is larger or the population variance is known as
Z-test has single critical value (for example, 1.96 for 5% two tailed) which makes it more convenient
than which has separate and different critical values for each sample size (for different sample size, it
would have different degree of freedom, which may determine the value of the critical values.
RUNNIND A Z-TEST ON YOUR DATA REQUIRES FIVE STEPS:
State the null hypothesis and alternative hypothesis.
Choose an alpha level.
Find the critical value of Z table.
Calculate the Z test statistic.
Compare the test static to the critical Z value and decide if you should support or reject the
null hypothesis.
RESPONDENTS (X)
40
30
20
10
0
1 2 3 4
RESPONDENTS (X) 4 4 5 37
∑𝑋
Mean (X̅) = 𝑛
50
X̅ = 4
X̅ = 12.5
121111
112211 ∑ 𝑥2 ∑𝑥 2
Standard deviation (σ) = √ 𝑛 − ( 𝑛 )
121212.
5 1426 50 2
σ=√ −( )
4 4
σ =√356.5 − 156.25
σ = √200.25
σ = 14.15
𝑥
̅ −µ
Z-test: 𝑍 = 0
𝜎
12.5− 37
Z= 14.15
−24.5
Z= 14.15
Z = −1.73
H0: Employees are working in the company from more than 5 years is accepted.
H1: Employees are working in the company from more than 5 years is rejected.
Interpretation:
The following test is been mobilized under Z-test which reveals that, the calculated value
(-1.73) is less than the table value (-1.96). Hence Ho is accepted & H1 is rejected.
Therefore, Employees are working in the company from more than 5 years is accepted.
RESPONDENTS (X)
30
25
20
15
10
5
0
1 2 3 4
RESPONDENTS (X) 3 27 20 0
H0: Employees of the company think that working environment of the company is good.
H1: Employees of the company think that working environment of the company is not good.
Interpretation:
The following test is been mobilized under Z-test which reveals that, the calculated value
(-1.28) is less than the table value (-1.96). Hence Ho is accepted & H1 is rejected.
Therefore, Employees of the company think that working environment of the company is good.
RESPONDENTS (X)
35
30
25
20
15
10
5
0
1 2 3 4
RESPONDENTS (X) 10 31 19 0
H0: Employees of the company is satisfied with the superior authority is accepted.
H1: Employees of the company is satisfied with the superior authority is rejected.
Interpretation:
The following test is been mobilized under Z-test which reveals that, the calculated value
(-1.31) is less than the table value (-1.96). Hence Ho is accepted & H1 is rejected.
Therefore, Employees of the company is satisfied with the superior authority is accepted.
RESPONDENTS (X)
30
25
20
15
10
5
0
1 2 3 4
RESPONDENTS (X) 25 10 15 0
Interpretation:
The following test is been mobilized under Z-test which reveals that, the calculated value
(-1.38) is less than the table value (-1.96). Hence Ho is accepted & H1 is rejected.
RESPONDENTS (X)
30
25
20
15
10
5
0
1 2 3 4
RESPONDENTS (X) 10 28 8 4
Interpretation:
The following test is been mobilized under Z-test which reveals that, the calculated value
(-1.68) is less than the table value (-1.96). Hence Ho is accepted & H1 is rejected.
RESPONDENTS (X)
40
35
30
25
20
15
10
5
0
1 2 3 4
RESPONDENTS (X) 7 0 37 6
Interpretation:
The following test is been mobilized under Z-test which reveals that, the calculated value
(-1.70) is less than the table value (-1.96). Hence Ho is accepted & H1 is rejected.
RESPONDENTS (X)
35
30
25
20
15
10
5
0
1 2 3 4
RESPONDENTS (X) 31 10 5 4
H0: Employees of the company are strongly agreed that, their performance improved after training
accepted.
H1: Employees of the company are strongly agreed that, their performance improved after training is
rejected.
Interpretation:
The following test is been mobilized under Z-test which reveals that, the calculated value
(-1.69) is less than the table value (-1.96). Hence Ho is accepted & H1 is rejected.
Therefore, Employees of the company are strongly agreed that, their performance improved after
training is accepted.
RESPONDENTS (X)
25
20
15
10
0
1 2 3 4
RESPONDENTS (X) 19 10 21 0
Ho: Friendly relationship with employees made employees to work at the company is accepted.
H1 Friendly relationship with employees made employees to work at the company is rejected.
Interpretation:
The following test is been mobilized under Z-test which reveals that, the calculated value
(-1.02) is less than the table value (-1.96). Hence Ho is accepted & H1 is rejected.
Therefore, Friendly relationship with employees made employees to work at the company is
accepted.
9. How satisfied do you feel with the benefits offered by the company?
RESPONDENTS (X)
25
20
15
10
0
1 2 3 4
RESPONDENTS (X) 15 23 7 5
Interpretation:
The following test is been mobilized under Z-test which reveals that, the calculated value
(-1.47) is less than the table value (-1.96). Hence Ho is accepted & H1 is rejected.
RESPONDENTS (X)
25
20
15
10
0
1 2 3 4
RESPONDENTS (x) 15 10 20 5
Interpretation:
The following test is been mobilized under Z-test which reveals that, the calculated value
(-1.34) is less than the table value (-1.96). Hence Ho is accepted & H1 is rejected.
11. Are you satisfied with the present salary provided by the company?
RESPONDENTS (X)
30
25
20
15
10
5
0
1 2 3 4
RESPONDENTS (X) 15 25 7 3
H0: Employees are satisfied with the present salary provided by the company is accepted.
H1: Employees are satisfied with the present salary provided by the company is rejected.
Interpretation:
The following test is been mobilized under Z-test which reveals that, the calculated value
(-1.52) is less than the table value (-1.96). Hence Ho is accepted & H1 is rejected.
Therefore, Employees are satisfied with the present salary provided by the company is accepted.
12. Does the company provide work environment to improve skills and knowledge?
RESPONDENTS (X)
60
50
40
30
20
10
0
1 2 3 4 5
RESPONDENTS (X) 27 0 12 11 50
H0: The Company provides work environment to improve skills and knowledge is accepted.
H1: The Company provides work environment to improve skills and knowledge is rejected.
Interpretation:
The following test is been mobilized under Z-test which reveals that, the calculated value
(-1.51) is less than the table value (-1.96). Hence Ho is accepted & H1 is rejected.
Therefore, The Company provides work environment to improve skills and knowledge is accepted.
RESPONDENTS (X)
60
50
40
30
20
10
0
1 2 3 4 5
RESPONDENTS (X) 6 14 22 8 50
H0: Performance with merit is the promotional policy of the company is accepted.
H1: Performance with merit is the promotional policy of the company is rejected.
Interpretation:
The following test is been mobilized under Z-test which reveals that, the calculated value
(-1.53) is less than the table value (-1.96). Hence Ho is accepted & H1 is rejected.
Therefore, Performance with merit is the promotional policy of the company is accepted.
RESPONDENTS (X)
18
16
14
12
10
8
6
4
2
0
1 2 3 4
RESPONDENTS (X) 17 11 10 12
H0: Most of the employees are not rewarded by the company is accepted.
H1: Most of the employees are not rewarded by the company is rejected.
Interpretation:
The following test is been mobilized under Z-test which reveals that, the calculated value
(-1.67) is less than the table value (-1.96). Hence Ho is accepted & H1 is rejected.
Therefore, most of the employees are not rewarded by the company is accepted.
RESPONDENTS (X)
25
20
15
10
0
1 2 3 4
RESPONDENTS (X) 10 20 15 5
Interpretation:
The following test is been mobilized under Z-test which reveals that, the calculated value
(-1.34) is less than the table value (-1.96). Hence Ho is accepted & H1 is rejected.
16. Do you think that the benefits will influence your performance?
RESPONDENTS (X)
30
25
20
15
10
0
1 2 3 4
RESPONDENTS (X) 25 15 10 0
Interpretation:
The following test is been mobilized under Z-test which reveals that, the calculated value
(-1.38) is less than the table value (-1.96). Hence H0 is accepted & H1 is rejected.
FINDINGS
Established in the year 1969. The Kirloskar Electric company Ltd. Hubli. Engaged in its
business of manufacturers of motors, Namely: Ac Motors, AC Generators, DC Machines,
DG Sets, Switchgear and Transformers.
I mustered the information that as many as 74%of the employees are working in the company
from more than 5 years.
I mustered the information that as many as 54% of the employee are satisfied with the
working environment of the company.
I mustered the information that as many as 62% of the employees are satisfied with their
superior authority.
I mustered the information that as many as 50% of the employees ae agreed that their
superiors give feedback on their work.
I mustered the information that promotion motivates 56% of the employees.
I mustered the information that as many as 62% of the employees are strongly agreed that
their performance improved after training.
I mustered the information that friendly relation with employees made 42% of the employees
to work at the company.
I mustered the information that as many as 46% of the employees are satisfied with the
benefits offered by the company.
I mustered the information that as many as 50% of the employee are satisfied with their
present salary.
I mustered the information that as many as 54% of the employees are agreed that the
company provide work environment to improve their skills & knowledge.
I mustered the information that as many as 72% of the employees are agreed that, seniority is
the promotional policy of the company.
I mustered the information that as many as 34% of the employees are not rewarded by the
company.
I mustered the information that as many as 40% of the employees think that the benefits
provided by the company will influence their performance.
SUGGESTIONS
I mustered the information that as many as 40% of the employees are not satisfied with the
working environment of the company.
In view of this it is suggested that, it should be improved.
I mustered the information that as many as 20% of the employees are not agreed that their
superior give feedback on their work.
In view of this it is suggested that, superior should give feedback continuously & appreciate
the employees work.
I mustered the information that as many as 62% of the employees strongly agree that their
performance improved after training.
In view of this it is suggested that, company should conduct training programmes to improve
work efficiency.
I mustered the information that as many as 14% of the employees are not satisfied with the
benefits such as, Insurance, Retirement plan, Training program provided by the company
In view of this it is suggested that, the company has to provide some additional benefits to
satisfy the employees.
I mustered the information that as many as 54% of the employees are agreed that the
company provide work environment to improve stills & knowledge.
In view of this it is suggested that the company should maintain the work environment.
CONCLUSION
It has been an excellent opportunity for me to carry out “A STUDY ON EMPLOYEES JOB
SATISFACTION” at “KIRLOSKAR ELECTRIC COMPANY LTD.” Gokul road, (HUBLI).
It has helped me at a greatest extent to have an insight into the practical realities of the human
resource department of “KIRLOSKAR ELECTRIC COMPANY LTD.HUBLI”.
Kirloskar Electric Company Ltd established in the year 1969 by late LAXMANRAO.
KASHIANTH. KIRLOSKAR. Hubli is one of the electrical industrial units which have got very
productivity and very good brand name an electrical industry. Market, the human resources policy
and strategies of the company of formulated at their best.
The company is having very skilled human resources so the companies can implement new and
formulates policies and strategies of human resources management, so as to scope up which it is
competitor and remaining the no. 1 electrical manufacturing in India.
The 4 week in plant training in KEC has given detail knowledge of the management of an
origination and clear picture of work flow of an origination KEC is electrical company in which
basic raw material is used for the production of motors.
This duty gives information of how really big origination works by facing so many hurdles. As it is
successfully overcoming the problems.
The culture in KEC is very cordial and the atmosphere of the workforce is also very good which
contributes to study a lot.
BIBLOGRAPHY
BY THE BOOKS
1) HRM (HUMAN RESOURCE MANAGEMNET)
2) ORGANISATIONAL BEHAVIOR