Technical Note

Aristocrat Technologies, Inc.

How to install an Enhanced RNG memory extension

board and flash memory in a MKVI EGM
Overview

Crown slant MAV 500 MAV slim

A recent investigation by ATI has identified a potential security issue in four legacy
game titles running on the MKVI platform.

This issue is isolated to MKVI EGMs.

Resolution ATI has developed an Enhanced RNG memory extension board for all existing
game titles running on outdated firmware.

This is a plug in board that includes more system memory and more game
memory. This board also includes a more complex random number generator
(RNG) with an onboard field programmable gate array (FPGA) as an additional
level of security.

This board is compatible with all MKVI and MKVI XP main boards and requires no
preventative maintenance.

Required Item Description Part no. Quantity

parts 1
MKVI Enhanced RNG memory extension board
494486 1 per EGM
(comes with three stand offs)
2 Game flash memory module 494326 4 per EGM
System flash memory module with firmware
3 494332 2 per EGM
01.04.25
Minimum setchip for system base 01.04.25 is
4 -- 2 per EGM
06.03.11 or higher
Caution ESDs (such as circuit boards) should be held by the edges to avoid contact
with the electronic components. Also, ESDs should not be bent, flexed, or placed on
metal surfaces. These precautions should be followed when handling ESDs during
any field service activity.

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 Aristocrat Technologies, Inc. Technical Note

MKVI Because of the age of the MKVI hardware and the advancement of technology
supported since its introduction, there are a limited number of hardware options available for
ongoing support. Customers should perform a site survey to validate their EGMs
hardware will support the RNG enhancement.
options

Hardware option Mav 500 upright Crown slant Mav Slim Mav Stepper
Single screen Yes Yes Yes n/a
Dual screen n/a n/a n/a n/a
SPC 2.0 Yes * Yes * Yes * n/a
SPC 2.5 Yes Yes Yes n/a
6 button panel n/a n/a n/a n/a
10 button panel n/a n/a n/a n/a
13 button panel Yes Yes Yes n/a
Progressive (linked game) n/a n/a n/a n/a
Note *SPC 2.0 is supported. However, ATI strongly recommends that all customers have a minimum firmware version of
01.06.12 to support Bonus and Win Meter Protection. If 01.06.12 is not present, the next option for support is to upgrade
to SPC 2.5 hardware.

MKVI Item Game title Program no. Quantity of game EPROMs

supported 1
Buffalo (NV) 0152642
1 set of 4 per EGM
game titles Buffalo (GLI) 0252636
2 Flame of Olympus. Cash Express 0351025CE 1 set of 4 per EGM
Flame of Olympus. Jackpot
3 0251048JC 1 set of 4 per EGM
Carnival
4 Flame of Olympus. Jackpot Deluxe 0753003 1 set of 4 per EGM
5 Geisha. Cash Express 0351015CE 1 set of 4 per EGM
6 Geisha. Jackpot Carnival 0351033JC 1 set of 4 per EGM
7 Geisha. Jackpot Deluxe 0853001 1 set of 4 per EGM
Pompeii (NV) 0151158
8 1 set of 4 per EGM
Pompeii (GLI) 0251010
9 Sun and Moon (NV/GLI) 0351303 1 set of 4 per EGM
Timber Wolf (GLI) 0154012
10 1 set of 4 per EGM
Timber Wolf (NV) 0154013
Whales of Cash (NV) 0451346
11 1 set of 4 per EGM
Whales of Cash (GLI) 0551311
Wicked Winnings. 2 (GLI) 0252591
12 1 set of 4 per EGM
Wicked Winnings. 2 (NV) 0352618

Parts The Parts Support team is available to identify and order parts and can be
support contacted at ati-parts@aristocrat.com or (800) 482-3723 option 5.

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 Aristocrat Technologies, Inc. Technical Note

Technical The Technical Support team is available to help with any issue that might occur
support during a field service activity and can be contacted at ati.nssc@aristocrat.com or
(800) 482-3723.

After a sales order number is provided to a technical support representative, a

quality support case will be opened, and the issue, the variables that caused it,
and the actions required to resolve it will be identified. This will complement the
quality feedback form.

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Table of contents
Install the Enhanced RNG memory extension board ................................................................ 5
Introduction ............................................................................................................................................................. 5
Unload your installation components, and inspect the packaging for damage ...................................................... 5
Move the installation components to your work area ............................................................................................. 6
Remove and discard the packaging ......................................................................................................................... 6
Prepare your work area, and remove all metal jewelry ........................................................................................... 7
Open the main door, and turn the EGM OFF ........................................................................................................... 7
Open the logic cage door, remove the main board assembly, and cover the existing EPROM chips....................... 8
Install the Setchip EPROM chips, re-mount the main board assembly in the logic cage, and turn the EGM ON ...10
When a new system board is not available...................................................................................................... 10
When a new system board is available ............................................................................................................ 11
Apply the Setchip options for the new game title .................................................................................................. 13
Turn the EGM OFF, remove the main board assembly, and remove the system board from the main board ......17
Insert the new game and system chips in the extension board ............................................................................. 17
Insert the stand offs in the main board, and mount the extension board on the main board ............................... 19
Re-mount the main board assembly in the logic cage ........................................................................................... 20
Turn the EGM ON, and verify the functionality of the new hardware ................................................................... 21
Enter Audit Mode, clear SRAM, apply the site-specific settings, and perform a coin test ..................................... 22
Close the EGM ........................................................................................................................................................ 22
Clean up ................................................................................................................................................................. 22

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Install the Enhanced RNG memory extension board

Introduction
These instructions are designed for you to perform the fewest number of actions in the
least amount of time by carefully ordering the sequence of events and helping you avoid
configuration errors.

Sections with tasks that require tools to complete them include a list of recommended
tools. These lists are recommended because the descriptions of the tasks are meant to
identify one way to successfully complete them.

Depending on the circumstances of your particular field service activity (installation,

conversion, repair, or maintenance) you might see another way to perform a task, or you
might be more comfortable with the tools you have available.

Unload your installation components, and inspect the packaging for

damage
Step Description

Recommended tools
Digital camera

Warning Because you are required to use hand and power tools, climb ladders,
and lift heavy objects, you must use appropriate personal protective equipment
(PPE) and proper handling techniques at all times. Failure to do so will increase
your risk of personal injury.

Unload your installation components from the delivery vehicle, and inspect the
packaging for damage.

Take a Picture A picture must be taken of any packaging that shows obvious
signs of damage, and the image must be attached to the installation case. Failure
to do so will jeopardize a claim of damage.

Use a digital camera to take a picture of any packaging that shows obvious signs
of damage, upload and attach the image to your installation case, and contact your
Regional Manager for guidance before continuing with your field service activity.

Note The packaging for some items can include a ShockWatch impact indicator
label. A package that has been shaken with sufficient force during transit will cause
the center of the label to change from white to red.

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ShockWatch label with white center ShockWatch label with red center

Take a Picture A picture must be taken of any impact indicator label that has
turned red, and the image must be attached to the installation case. Failure to do
so will jeopardize a claim of damage.

Use a digital camera to take a picture of any packaging with an impact indicator
label that has turned red, upload and attach the image to your installation case,
and contact your Regional Manager for guidance before continuing with your field
service activity.

Move the installation components to your work area

Step Description

Recommended tools
Hand dolly

Inspect all relevant aisles, doorways, and hallways between the receiving area of
the casino and your work area on the casino floor for adequate clearance, plan
your route, and use a hand dolly to move your installation components to your
work area.

Remove and discard the packaging

Step Description

Recommended tools
Utility knife

Caution Because installation components can be tightly packaged for shipping in

some combination of plastic sheeting, custom foam inserts, cardboard, and bubble
wrap, extra care must be taken when removing the packaging from them. This will
help minimize the risk of damage to the outer surfaces of the components from any
cutting tools.

Use a utility knife to carefully remove the packaging from the EGMs, and discard it.

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Prepare your work area, and remove all metal jewelry

Step Description

Recommended tools
Caution tape

Warning Because people are generally on a casino gaming floor during all
business hours and things like boxes, tools, and cables can be a tripping hazard,
you must take reasonable action to prevent access to your work area by anyone
not on your installation team. Failure to do so will introduce the risk of injury to
casino patrons and personnel.

1. Stage your tools in your work area, and take reasonable action to prevent access
to your area by people who are not part of your installation team.

Note You can tie cation tape around your work area, line up chairs not in use, and
ask the attending casino personnel to set up crowd control stanchions.

Because the aisles between rows of EGMs can be narrow, you can also ask the
attending casino personnel to take EGMs next to your work area out of service.

2. Ask the attending casino personnel to take EGMs next to your work area out of
service as necessary.

Warning Because you are required to handle energized devices, you must
remove all metal wrist watches, bracelets, necklaces, and rings before performing
any installation, conversion, or maintenance activity. Failure to do so will increase
your risk of electric shock.

3. Remove all metal wrist watches, bracelets, necklaces, and rings, and stow them in
a safe place.

Open the main door, and turn the EGM OFF

Step Description

Recommended tools
Radial pin main door key

Note An electrostatic sensitive device (ESD) is any electronic device that can
be damaged by common static electric charges which can build up on people,
clothing, and tools.

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Caution ESDs (such as circuit boards) should be held by the edges to avoid
contact with the electronic components. Also, ESDs should not be bent, flexed, or
placed on metal surfaces. These precautions should be followed when handling
ESDs during any field service activity.

1. Retrieve your main door key from your tool kit, and-on the right side of the EGM-
insert the key in the main door lock, turn it clockwise, and guide the door into the
open position.

Insert your key

here, turn it … and guide the
clockwise … door into the
open position.

2. Reach into the lower compartment of the EGM (just under the bill acceptor) and
verify the EGM is turned OFF by flipping the main power switch on the EGM
power supply into the OFF position.

Open the logic cage door, remove the main board assembly, and
cover the existing EPROM chips
Step Description

Recommended tools
Flat surface with an anti-static mat Tamper proof tape
Logic door key

1. Retrieve an anti-static mat from your tool kit, and place it on a flat surface.

2. Retrieve your logic door key from your tool kit, insert it in the logic door lock, turn it
clockwise, and open the logic cage door.

Note Because the logic cage door is spring loaded, it will remain in the open
position after it is opened.

3. Look into the logic cage, and inspect the main board for signs of warping at the
center of the board.

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Inspect the
main board
for warping.

Note The main board should be flat. If there are signs of warping at the center of
the board, a picture should be taken and attached to the Remedy case, the serial
number of the EGM should be recorded, and it should be noted that the board has
a potential risk of failure.

4. Use your thumbs to pull the two tabs (one on each side of the front edge of the
assembly) outward to disengage it from the backplane, slide it out of the logic
cage, and place it on your mat.

Remove the
main board
assembly from
the logic cage.

Note If the tabs are missing, the board can be removed by pinching the front edge
of the board between your thumbs and forefingers and sliding it out of the logic
cage. Extra care should be taken to not flex the board while using this method to
remove it from the cage.

Note The existing EPROM chips do not need to be removed from the main board.
The new EPROM chips on the extension board will override the EPROM chips on
the main board.

5. Leave the existing EPROM chips on the main board, and cover them with tamper-
proof tape.

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Cover the
existing EPROM
chips with tape.

Install the Setchip EPROM chips, re-mount the main board

assembly in the logic cage, and turn the EGM ON
Caution The available vertical space in the logic cage cannot accommodate the
main board, enhanced board, and system board all stacked one on top of the
other. Therefore, the system board must be installed, the Setchip options applied,
and the system board removed before installing the extension board.

Note For this conversion, if a system board is already present on the main board,
it must be removed and then replaced with a new system board that is configured
for the conversion.

If no new system board is available, the current system EPROM chips can be
removed from the main board and replaced with the new Setchip EPROM chips.

When a new system board is not available

Step Description

Recommended tools
Chip extractor

Caution The semi-circular notches in the EPROM chips must be oriented to the
left. If the notches are oriented to the right and the chips are forced into place, it
can either bend some connector pins on the chip or break some pins off into the
main board.

1. Use a chip extractor to carefully remove the system EPROM from socket U70, and
replace it with Setchip EPROM U3.

2. Use a chip extractor to carefully remove the system EPROM from socket U83, and
replace it with Setchip EPROM U2.

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Insert the
U3 U2 Setchip EPROM
chips here.

3. Inspect the connector pins that connect the main board to the backplane, and
verify there are no bent pins.

Caution Because forcing the main board assembly into the logic cage can either
bend some connector pins on the assembly or break some pins off into the
backplane, extra care should be taken when sliding the assembly into place. The
availability of replacement parts is not guaranteed.

4. Slide the main board assembly back into the logic cage, and use your thumbs to
press the two tabs (one on each side of the front edge of the assembly) inward to
re-engage it with the backplane.

Note To save changes, the logic cage door must remain open while the EGMs are
being configured.

5. Reach into the lower compartment of the EGM (just under the bill acceptor) and
turn the EGM ON by flipping the main power switch on the EGM power supply
into the ON position.

When a new system board is available

Step Description

Recommended tools
The latest approved Setchip version for the jurisdiction.

1. Retrieve your Setchip system board from your conversion kit.

Caution The semi-circular notches in the chips must be oriented to the left. If the
notches are oriented to the right and the chips are forced into place, it can either
bend some connector pins on the chip or break some pins off into the system
board.

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2. If the Setchip EPROM chips are not pre-installed, retrieve them from your
conversion kit, orient the notches to the left, and carefully press the U3 chip into
the left socket, and carefully press the U2 chip into the right socket.

Insert the U3 … and insert the

Setchip here … U2 Setchip here.

3. Carefully press the system board onto the main board at socket VCC_3.

Connect the
system board to
the main board.

4. Inspect the connector pins that connect the main board to the backplane, and
verify there are no bent pins.

Caution Because forcing the main board assembly into the logic cage can either
bend some connector pins on the assembly or break some pins off into the
backplane, extra care should be taken when sliding the assembly into place. The
availability of replacement parts is not guaranteed.

5. Slide the main board assembly back into the logic cage, and use your thumbs to
press the two tabs (one on each side of the front edge of the assembly) inward to
re-engage it with the backplane.

Note To save changes, the logic cage door must remain open while the EGMs are
being configured.

6. Reach into the lower compartment of the EGM (just under the bill acceptor) and
turn the EGM ON by flipping the main power switch on the EGM power supply
into the ON position.

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Note If the EGM boots continuously, turn the EGM OFF, inspect the main board
for defects, and re-seat the board firmly into the backplane.

Apply the Setchip options for the new game title

Step Description

Recommended tools
Game EPROM description sheet (EDS) Site specific settings

1. Upon boot-up, the Welcome screen appears.

Note If you are prompted to associate the playbuttons to their respective keys,
press them one at a time from left to right along the bottom row of buttons.

Note The EPROM description sheet (EDS) for the game title includes all the
appropriate specifications to run the Setchip program.

2. Refer to the EDS, and apply the appropriate Game and Key panel type for your
game title.

3. Press and hold the flashing Service and Bet 3 buttons for five seconds to clear
SRAM.

This opens the Main menu.

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4. Follow the on-screen instructions to highlight the Version field.

Note The on-screen instructions are unique for each field. They will change when
scrolling from one field to another. Also, because of the age of the program, the
on-screen instructions might appear differently than what is shown here.

Caution The Setchip Target version should match the label on the Setchip is
use.

5. Select the appropriate Setchip Target version.

6. Open the Jurisdictional Options menu.

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7. In the Jurisdiction field, select the jurisdiction for the location of your conversion.

8. Apply the appropriate settings to the Cancel residual credit, Gamble feature,
EFT transfer limit, EFT transfer type, Bonus transfer type, Mystery, and
Maximum bet limit fields as applicable to your customer.

9. Open the Money Setup menu.

10. In the Currency field, select the locally supported currency.

11. In the Value of one coin and Value of one credit fields, select the desired
denomination support.

12. Open the Payout Setup menu.

13. Verify payout support is Hopper and/or any one printer.

14. Open the Gameplay Setup menu.

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15. Apply the appropriate settings to the Game type, Number of lines, and Bets per
line fields as applicable to your game.

Note The system will use these fields to calculate the Current max bet.

16. Open the Miscellaneous Options menu.

17. In the Variation field, select the variation applicable to your customer.

Note The EDS lists the supported variations for the game title.

18. Return to the Main menu, and select Save All Options.

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19. Save and apply your settings.

20. Verify the screen displays the Jurisdictional machine options have been saved
notification message on the main monitor.

Turn the EGM OFF, remove the main board assembly, and remove
the system board from the main board
Step Description
1. Reach into the lower compartment of the EGM (just under the bill acceptor) and
turn the EGM OFF by flipping the main power switch on the EGM power
supply into the OFF position.

2. Remove the assembly from the logic cage, and place it on your ant-static mat.

3. Carefully remove the system board from the main board, and keep it with you for
future conversions.

Insert the new game and system chips in the extension board
Step Description

Recommended tools and hardware

Extension board Game chips (×4)
Extension board stand offs (×3) Main board assembly
Flat surface with an anti-static mat System chips (×2)
The last Setchip version approved for the jurisdiction (no minimum required for 01.04.25 system
EPROMs

1. Retrieve the Enhanced RNG memory extension board from your conversion kit,
and place it on your anti-static mat.

2. Retrieve the game and system chips from your conversion kit.

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Note The game and system chips are silk screened with the name game and
system and are color-coded: green for game and blue for system.

Game chip System chip

Caution The semi-circular notches in the chips must be oriented to the left. If the
notches are oriented to the right and the chips are forced into place, it can either
bend some connector pins on the chip or break some pins off into the main board.

Note The following table shows the chip socket locations for the new game and
system chips.
For games with 4 game chips
Board location Left socket position Right socket location
Bank 2 Open Open
Bank 1 U22 / U72 U12 / U85
Bank 0 U21 / U73 U11 / U86
System U20 / U70 U10 / U83

For games with 6 game chips

Board location Left socket position Right socket location
Bank 2 U23/ U71 U13 / U81
Bank 1 U22 / U72 U12 / U85
Bank 0 U21 / U73 U11 / U86
System U20 / U70 U10 / U83

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 Aristocrat Technologies, Inc. Technical Note

U23 U13

U22 U12 U22 U12

U21 U11 U21 U11

U20 U10 U20 U10

4 GAME chips / 2 SYSTEM chips 6 Game chips / 2 System chips

Insert the stand offs in the main board, and mount the extension
board on the main board
Step Description
Caution It is crucial that the stand-offs are installed on the main board to support
the extension board and to protect against warping over time.

1. Retrieve the stand offs from your conversion kit.

Stand offs

Caution The forked end of the stand off must point up.

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2. Insert the stand offs in the main board.

Insert the stand

offs in the main 1 2
board.

Caution The extension board must be firmly seated on the main board assembly
and the stand offs before re-mounting the assembly in the logic cage.

3. Carefully press the extension board onto the main board at socket VCC_3 and the
stand offs.

Carefully press
the extension
board onto the
main board.

Re-mount the main board assembly in the logic cage

Step Description
1. Inspect the connector pins that connect the main board to the backplane, and
verify there are no bent pins.

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Caution Because forcing the main board assembly into the logic cage can either
bend some connector pins on the assembly or break some pins off into the
backplane, extra care should be taken when sliding the assembly into place. The
availability of replacement parts is not guaranteed.

2. Slide the main board assembly back into the logic cage, and use your thumbs to
press the two tabs (one on each side of the front edge of the assembly) inward to
re-engage it with the backplane.

Note To save changes, the logic cage door must remain open while the EGMs are
being configured.

Turn the EGM ON, and verify the functionality of the new hardware
Step Description
1. Reach into the EGM lower compartment (just under the bill acceptor) and turn the
EGM ON by flipping the main power switch on the EGM power supply into the
ON position.

Note Along the top edge of the extension board, there are LEDs that can assist
with troubleshooting the hardware.

If the EGM does not boot and display graphic content, the logic cage will need to
be accessed to inspect the LED indicators on the extension board to validate the
boot failure does not reside with the new hardware.

LED position Description Behavior

A15 LED RNG The LED indicator is showing register
access activity for both Embank and RNG
registers.
B16 LED memory The LED indicator is showing memory
access activity for both game and system
ROM chips.
M15 LED status good The LED indicator is showing good/alive
status.
M16 LED status bad The LED indicator is showing error/busy
status.

If the extension board is not the failure point, review the cabinet for the root cause
of the boot failure. Now with the age of the cabinet hardware, the failure point may
not reside with new equipment and be isolated to another component within the
cabinet.

If the game title boots and displays graphic content, please proceed with applying
site-specific game settings for support.

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This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd, its parents, affiliates, and subsidiaries. It may not be copied or
disclosed to unauthorized parties. © 2019, 2020 Aristocrat Technologies Australia Pty Ltd. All rights reserved. Internal and external use
 Aristocrat Technologies, Inc. Technical Note

Enter Audit Mode, clear SRAM, apply the site-specific settings, and
perform a coin test
Step Description

Recommended tools
MAV radial pin audit key (5101)

1. On the right side of the EGM, insert your radial pin audit key into the Meter/Audit
switch, and turn it clockwise.

This opens the Audit Mode menus with the Machine Identification menu active by
default.

2. Follow the on-screen instructions to clear SRAM and to navigate through the
menus.

Note If the site-specific settings have not been recorded, another EGM in the
bank that has not been SRAM cleared can be accessed to obtain them (such as
Win limit, Credit limit, SPC configuration, and Voucher settings).

3. Review the Current Lockup menu, and clear any pending lockups.

4. Apply the site-specific settings to the Game Machine Options, Operator

Setup/Selections, Jurisdictional Settings, Bet/Line and Variation Settings,
and SPC Configuration menus.

5. Save your settings.

6. Ask the attending casino personnel to perform a coin test on the EGM to confirm
the applied settings are accurate and no issues occur before releasing the game to
the general public for play.

Close the EGM

Step Description
1. Close and lock the logic cage door.

2. Close and lock the EGM main door.

Clean up
Recommended tools
Lint-free cloth Shop vacuum
Non ammonia-based cleaner

Remember, you are an ambassador of ATI. Respect your customer, and practice
good housekeeping after your field service activity is complete.

16 Oct 2020 23-01261-03 Page 22 of 22

This document contains confidential information that is proprietary to Aristocrat Technologies Australia Pty Ltd, its parents, affiliates, and subsidiaries. It may not be copied or
disclosed to unauthorized parties. © 2019, 2020 Aristocrat Technologies Australia Pty Ltd. All rights reserved. Internal and external use