reelo

reelo

The Next
Generation

Of Growth for
Retail and
Restaurant
Owners
Successful

Brands Swear By
Personalised

Marketing,You
Should Too!
75%
of customers prefer brands

with active loyalty program Source: KPMG (The truth about customer loyalty report)
 Failure in Digital
Transformation

You need Reelo 70%

Because of These of digital transformation fail for businesses
which means businesses are finding it hard
Losing to

competitors

Existing Problems
to adopt modern technology.

65%
Lack of personal

of customers admit they move to

Source: Statista,Yieldify, McKinsey, Help Scout, B2C Touch
competitor brands because of better
services and experiences.

75%
No repeat

of customers love brands that use Customer Visits

personalised marketing. Lack of such
personalization is leading to low customer
retention.
59%
Unorganised
of customer generally don't return to the
Market same business. Bad customer service and
lack of marketing are prime reasons.

88%
retail sector is unorganised as of 2019. The
numbers have reduced but Businesses are
still unaware of important metrics losing
them customers.
The One-Stop Solution for

Your Problems Is Here!

Personalised Loyalty Marketing

Smart CRM technology

Enhanced customer information

Automated WhatsApp Marketing

Easy data collection

A Complete Suite of Unique

And Impactful Services

GAUTAMS O
DINE Rewards Refer GAUTAMS O DINE
More to your friends &

Referral

get rewarded!

Personalised Loyalty

Get rewarded on every purchase

₹1 Spent = 1 Point Existing customer will get

₹100 off

Marketing Marketing
Get a free
1000 PTS
Dessert
Truffle Slice
For every friend who makes a purchase

New customer will get

Get a free 6 20% discount

GAUTAMS O 1600
inch pizza,
because
On their first purchase

DINE Rewards PTS who does

not love
pizza.
Share with friends

Get rewarded on every purchase

Automated WhatsApp,
Visit us & grab Visit us and Birthday and
AUG
02 Your customer’s birthday

Anniversary

FREE Salsa enjoy

SMS, and Email

Bruschetta with
the main course
15% Off on your
AUG Customer automatically gets a

Automated Offers
favourites
Campaigns 01 special birthday message

Revenue Generated
Total Visits
126,451
Never seen before
Smart QR

Customer Insights Campaign Sent

Mar May Ju l Sep Nov Code
343

How was your last purchase?

Thanks for your wonderful feedback,

Online
We’re glad that you like it.

Direct Customer
Purchase made

Reviews Booster Feedback

Do us a favour and share your rating on
₹123 02 July 2021, 11.35 pm
Google too? It takes 2 sec.

Earn 100 Bonus Pts. on giving feedback

Leave Online review
Unlock a High ROI With

Automatic Personalised Offers

Feature Highlights

Send automated, personalised offers to keep your customers coming back. An

excellent way to celebrate your customers’ special days, like birthdays and

anniversaries, with curated offers. Reelo’s automated campaigns are designed

specifically to ensure that your customers do not forget about you. Just set up

one-time automation and relax; we will do the rest for you!

Our favourite feature has to be Auto

Hey Manya
Campaigns. The best part is we just set it one-
It’s your Birthday! Enjoy a
time and get customers who have not visited
birthday special from us.
since last 2-3 months.

Yash Agarwal

Founder, The Ghost Kitchen

Turn Your Loyal Customers Into
Your Brand Ambassadors
Feature Highlights
Build a customised referral program empowered by your loyal customers to bring
Refer GAUTAMS O DINE
new customers for your business. An automated and ost e e t e marketing
c - ff c iv
More to your friends &
technique where one happy customer gets you ten more. Reelo’s referral program get rewarded!
feature will allow you create a customised program, view real-time analytics, and
bring mass new visitors. Existing customer will get

₹100 off
For every friend who makes a purchase

New customer will get

It is super easy to create a referral program and also 20% discount

track its performance. Reelo has helped us not only get On their first purchase

new customers but also reward our most loyal Share with friends
customers.
Shrey Patel

Founder, Crush Coffee

Discover Unique QR Code to Summary

Acquire New Customers

1483 724

Customers Captured Total Visits

43,456
Approx Revenue

FeatureHighlights
Feature Highlights ↘️

Reelo presents a smart QR code to acquire new customers and real-time data of

potential customers. Going a step beyond your usual QR codes (menu and payment

ones), this QR code is customisable, easy to create, and comes with hassle-free New Customer

Name

printable designs. One QR code that can be used at multiple places—social media, Harsheen

Mobile

website, partner stores, and others. +91 9110036543

Reelo's QR code feature has been a game-changer for

us. We have been using it to get online order data and New Customer

Name

know our potential customers. Ritik

Mobile

Nishant
+91 9110036543

Founder, Sphere Lounge

Engage Your Customers With
Attractive WhatsApp Campaigns
Feature Highlights
Take one step closer to your customers with our attractive and engaging
marketing campaigns that can be delivered through WhatsApp, email, and SMS.
Explore our collection of 3500+ pre-built templates and customise them as per
your business. Be it a BOGO offer, or a season-end sale, Reelo has campaigns for
every business and every occasion.

Reelo's campaign library saves my time and is

nothing less than a 'vardaan' to me. Just one
click and our customers receive the right
message along with the aesthetic pictures.
Dr. Navneet Gill

Co-founder, Baked by Nini's

Never-Seen Before
40% f ov your re enue c omes
R h J h
o an os i is your p w c
o er w h
ustomer it

w h5 d p d ₹1023 p d
f 20% f O l d
it re em tions an s en in
rom o n ine or er
l 30 d
ast ays

Customer Insights
Customer Segmentation
Summary

Feature Highlights
New VIP

12,456 34

Feature Highlights ↘️ 100% 64%

Total Revenue
Times Rewards

Take hold of your customers’ preferences with our unique customer insights 28 Customers 16 Customers
Generated Redeemed

and understand if your customers are liking your services or not. K w yno our Loyal Promising

wc , c ,c w a b l ,a d
8% 9000

ne ustomers returning ustomers ustomers ho h ve een ost n 16% 11%

Redemption
Points

p al c —all a plac !
8 Customers 2 Customers Rate Redeemed

otenti ustomers t one e

Need Attention At Risk

33423 87389

5% 4% Points
Avg.

5 Customers 2 Customers Issued Revenue

Lost

O v c v
Using customer insights, we learnt that a lot of our
n a g, your ustomers isit 6

5% times a y a.
e r

customers order from 'Paldi'. We instantly opened our

5 Customers

new store there and made it easy for our customers to You enrolled 7 Custom er in your program

buy from us. Thanks to Reelo! in April, 100% Higher than last month!

D.N v
r G ll

a neet i

Co-f d , B k d b N '
oun er a e y ini s
Get Repeat Customers With a
Personalised Loyalty Program
Feature Highlights
Boost your repeat business with an engaging loyalty program customized to your
customers’ preferences. Share loyalty rewards with your customers, make them
feel valued and create a community of loyal fans who visit you repeatedly. Reelo
provides you with customisation options and performance analytics to build a
competent reward program for your customers.
Peri-Peri Rewards
Get rewarded on every visit

₹️1 Visit = 1 Chilli

Punjab Grill
3 Free Quarter Chicken
With Reelo's Loyalty, we have achieved 40% Rewards Program
Chillis

repeat customers, generating over Rs 4 lakhs Get Rewarded on every purchase

6 Get a Free Coffee +Starter

15%
Chillis

in a month.
12% off on any purchase
Nirav Mankad
9 Chillis amount
Co-founder, Old School Cashback

On any purchase amount

12 Chillis 20% off on chicken burger
Stand Out From the Competition

With Our Online Review Booster

Feature Highlights

Take your positive reviews online and let the world know how well your

business is performing. Reelo’s online review booster will help you direct

Thanks for your wonderful feedback,

your customers on online platforms easily. Set an automated message and

We’re glad that you like it.

redirect your positive reviews online with a single click of your customers.

Do us a favor and share your rating on

Google too? It takes 2 sec.

Leave Online review

Reelo's online review system has been a great

feature for us. We see a lot of our customers

using it to review us positively on Zomato.

Shivam Limaye,

Co-Founder, Fooze Café, Mumbai

Automate Customer Feedback
Collection and Respond Directly
40 4.5
Feature Highlights Total Feedback Avg. Rating

The easiest and fastest way to collect customer feedback is here! Get valuable
Hey Abhishek

customer feedback directly on your phone and receive instant alerts of any negative
You earned Rs.51 as cashback on your
feedback. Automate your feedback collection and gather tons of data on customer last purchase

preferences. Know your customers better and respond to their queries immediately
Click on the button & share your value
with Reelo. able feedback with us.

Thanks

Tap to share feedback

We have captured around 4000+ feedbacks using

Reelo. It helps us know what our customers are thinking How was your last purchase?

about us. The best part is we get instant alert on

negative feedback which we can resolve immediately.
Purchase made
Nirav Mankad
₹123 02 July 2021, 11.35 pm
Co-founder, The Old School
Earn 100 Bonus Pts. on giving feedback
How Leading

Brands Use Reelo

Send offers on special days.

Engage customers using personalised loyalty

Sit and relax with automatic marketing.

Get mass visitors with automatic referral marketing.

Get noticed online with positive reviews.

Businesses Across
India Using Reelo
Over 22000 Restaurant

Brands Trust Reelo

3 Lakh+
redemptions earned under

19 Million+
marketing messages sent through our

Reelo's Loyalty feature attractive campaign library

$10 Billion+
revenue generated for

1 Lakh+
valuable customer feedback

brands using Reelo captured by Reelo users

Reelo - Customer Engagement
and Loyalty Solution Built for
the F&B Industry
Reach out to us:

agam.shah@reelo.io +91 9909886641

https://www.reelo.io/