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LESSON 9 - OPERATIONS MANAGEMENT

The document outlines the principles of Supply Chain Management (SCM), emphasizing the integration of suppliers, factories, and logistics to efficiently meet customer demands while minimizing costs. It highlights the benefits of effective SCM, including cost reduction, improved customer satisfaction, and enhanced flexibility. Additionally, it discusses the roles of purchasing and supplier management in optimizing supply chain operations.

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marygraceserenciolobo
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15 views4 pages

LESSON 9 - OPERATIONS MANAGEMENT

The document outlines the principles of Supply Chain Management (SCM), emphasizing the integration of suppliers, factories, and logistics to efficiently meet customer demands while minimizing costs. It highlights the benefits of effective SCM, including cost reduction, improved customer satisfaction, and enhanced flexibility. Additionally, it discusses the roles of purchasing and supplier management in optimizing supply chain operations.

Uploaded by

marygraceserenciolobo
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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LOBO, MARY GRACE S.

OPERATION MANAGEMENT WITH TQM

BSA-1B

LESSON 9
SUPPLY CHAIN MANAGEMENT
Supply Chain

• A supply chain consists of all parties involved, directly or indirectly, in fulfilling a


customer requirement.
• All facilities, functions, activities, associated with flow and transformation of
goods and services from raw materials to customer, as well as the associated
information flows.
• An integrated group of processes to “source,” “make,” and “deliver” products.

What is Supply Chain Management (SCM)?


▪ It is the management of the flow of goods.
▪ the goal or mission of supply chain management can be defined using Mr.
Goldratt`s words as “Increase throughput while simultaneously reducing
both inventory and operating expense”
▪ it is primarily concerned with the efficient integration of suppliers, factories,
warehouses and stores so that merchandise is produced and distributed in
the right quantities, to the right locations and at the right time, and so as to
minimize total system cost subject to satisfying customer service
requirements.
▪ defined as the “design, planning, execution, control, and monitoring of
supply chain activities with the objective of creating a net value, building a
competitive infrastructure, leveraging worldwide logistics, synchronizing
supply with demand and measuring performance globally.

Technology as Competitive Advantages

• Have a global presence


• Improve competitiveness and quality
• Analyse customer interests
• Collect detailed information
• Shorten supply chain response times
• Realize substantial cost savings
• Create virtual companies
• Level the playing field for small companies

Benefits of Effective Supply Chain Management


1. Cost Reduction
2. Improved Customer Satisfaction
3. Enhanced Flexibility and Responsiveness
4. Enhanced Visibility and Tracking
5. Inventory Management
6. Risk Management
7. Strategic Decision-Making and Competitive Advantage

Logistics
▪ refers to the movement of materials and information within a facility and to
incoming and outgoing shipments of goods and materials in a supply
chain.
Movement Within a Facility
Incoming and Outgoing Shipments

• Traffic management
- Overseeing the shipment of incoming and outgoing goods
• Handles schedules and decisions on shipping
method and times, considering:
❖ Costs of shipping alternatives
❖ Government regulations
❖ Needs of the organization
❖ Shipping delays or disruptions

Creating Effective Supply Chain Management


1. Define Clear Objectives and Goals
2. Conduct In-Depth Market Analysis
3. Design an Efficient Supply Chain Framework
4. Carefully Select Suppliers and Partners
5. Develop Robust Inventory and Demand Management Strategies
6. Implement Performance Metrics and Continuous Improvement Processes

Purchasing
▪ is the procurement process a business or organization uses to acquire
goods or services to accomplish its goals.
Purchasing department is responsible for obtaining the materials, parts, and
supplies and services needed to produce or provide a service.
Duties of Purchasing
➢ Identifying sources of supply
➢ Negotiating contracts
➢ Maintaining a database of suppliers
➢ Obtaining goods and services
➢ Managing supplies
The Purchasing Cycle
The main steps:
1. Purchasing receives the requisition
2. Purchasing selects a supplier
3. Purchasing places, the order with a vendor
4. Monitoring orders
5. Receiving orders

Supplier Management

• Choosing suppliers
- Supplier audits
- Supplier certification
• Supplier relationship management
• Supplier partnerships
- CPFR
- Strategic partnering

Choosing Suppliers

➢ Vendor analysis
- Evaluating the sources of supply in terms of price, quality,
reputation, and service

Supplier Audits and Certification

➢ Supplier audit
- A means of keeping current on suppliers’ production (or
service) capabilities, quality and delivery problems and
resolutions, and performance on other criteria
➢ Supplier certification
- Involves a detailed examination of a supplier’s policies and
capabilities.
- The process verifies the supplier meets or exceeds the
requirements of a buyer

Supplier Relationship Management

➢ Type of relationship is often governed by the duration of the trading


relationship

Short-term-oftentimes involves competitive bidding, minimal interaction


- Medium-term-often involves an ongoing relationship
- Long-term- often involves greater cooperation that evolves
into a partnership
REFERENCES
https://logisticsmaterial.com/logistics/effective-supply-chain-management/
https://www.slideserve.com/hashim-powers/supply-chain-management-
powerpoint-ppt-presentation
https://www.slideshare.net/slideshow/introduction-to-supply-chain-management-
57309114/57309114
https://images.app.goo.gl/wgUVSQUg2gfKS1Wu9
https://www.invensis.net/blog/supply-chain-management-plan#5-develop-robust-
inventory-and-demand-management-strategies
https://www.studocu.com/ph/a/54753721?utm_campaign=App+Share&utm_content=Do
cument&utm_medium=App&utm_source=android

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