1.

Rewards Program

The Reward Program allows eligible SBI Cardholder(s) to accumulate Travel Credits from spending
on their SBI Credit Card as determined by SBICPSL from time to time.
(a) The accelerated categories defined from time to time shall have the same meaning as ascribed
to the categories by Visa, Master Card, Rupay and American Express under their respective
Merchant Category Codes. (i.e.) The franchisees have listed qualifying criteria for merchant
establishments in order to qualify to be listed under a specified category. (like departmental stores,
groceries etc) The merchant establishment needs to have accordingly qualified and hence listed in
the accelerated Category, in order for the transaction to be eligible for the accelerated Travel
Credits
(b) The SBI Card Rewards Program (“the Program”) allows eligible SBI Cardholder(s) to accumulate
Credit(s) from spending on their SBI Card, as determined by SBI Cards & Payment Services Limited
(“SBICPSL”) from time to time. Credits accumulated on such SBI Card can be exchanged for a wide
variety of rewards.
Eligibility
(a) The Program is open to holders of SBI Card , whose accounts are valid and in good standing and
any other Card so determined by SBICPSL.
(b) The Credits earned by an Additional Cardholder will accrue to the account of the Primary
Cardholder.

2. Travel Credits

a) The Travel Credits will be processed according to the following table:

SBI Card Miles

Spends Travel Credit
Travel Spends 2 for every Rs. 200 spent
Other Spends 1 for every Rs. 200 spent

SBI Card Miles Prime

Spends Travel Credit
Travel Spends 4 for every Rs. 200 spent
Other Spends 2 for every Rs. 200 spent

SBI Card Miles Elite

Spends Travel Credit
Travel Spends 6 for every Rs. 200 spent
Other Spends 2 for every Rs. 200 spent

*Travel transactions shall be identified under Merchant Category Codes:

4511, 3020, 3026, 3034, 3005, 3008, 3075, 3136, 3007, 3010, 3047, 4722, 4784, 4131, 4111, 4121,
7512, 4789, 4214, 7011, 3640, 3509, 3649, 3501
The MCCs are defined by the Network Partners and are subject to change basis their discretion and
such changes will be implemented basis communication from the networks without any
requirement for intimation / information to the customers.
(b) For SBI Card Miles, SBI Card Miles Prime and SBI Card Miles Elite, all spending charged to the
SBI Card under the Program will be eligible to earn Points except the following:

Category Merchant Category Code

Any purchases at petrol pumps/service stations 5172, 5541, 5542, 5983

E wallet loading 6540, 6541

Payments towards Rent/property management 6513

School & Educational Services 8211, 8241, 8244, 8249, 8299

Utility transactions 4900, 4814, ,4899, 9399

Insurance transactions 5960, 6300, 6380

Quasi Cash 6012, 6051, 9222, 9311, 9402

Balance transfers, Balance Transfer on EMIs -

Cash advances -

Financial charges (e.g., late payment fee, dishonored cheque

charges, service fee, transaction charges etc.) -

Disputed transactions -

Encash -

ATM Withdrawals -

Flexipay Transactions -

Merchant EMI i.e. EMI’s availed at the time of purchase at

Merchant establishment or websites -

All identification of eligible and non-eligible transactions regarding accelerated and regular Travel
Credits by SBICPL are on best effort basis and may be subject to technical limitations. Further,
MCCs are defined by network and are subject to change basis network discretion.

(c) A Cardholder cannot accrue Travel Credits for any charge incurred prior to his/her Enrolment
Date.
(d) Travel Credits accumulated by a Cardholder on an SBI Card cannot be combined or used in
conjunction with Travel Credits or Reward Points of his/her other SBI Cards at the time of
redemption.
(e) The Travel Credits accrued do not have cash or any monetary value. Adjustments will be made
to the Travel Credits if there are any credits, including those arising from returned goods or services
or billing disputes. If a disputed transaction is resolved in favour of the Cardholder or where a
transaction is
reversed, proportionate Travel Credits will also be reversed and credited to the Cardholder. On
redemption, the Travel Credits would automatically be subtracted from the Travel Credits
accumulated in the Cardholder's account.
(f) Travel Credits can only be accumulated for a period of 24 months from the date of the accrual of
Travel Credits under the program.
(g) SBICPSL will notify the Primary Cardholder in the monthly statement of account in respect of the
SBI Card of the number of Travel Credits accumulated immediately preceding the closing date for
the said monthly statement.
(h) In the event the SBI Card is voluntarily closed by the Cardholder, the Travel Credits
accumulated on his/her SBI Card can be redeemed within 30 days of closure, otherwise these will
automatically lapse. In the event of cancellation of the SBI Card for any other reason, all the Travel
Credits accumulated will stand forfeited. If the SBI Card is blocked or suspended by SBICPSL for
any reason whatsoever, then the Travel Credits accumulated shall stand forfeited but may be
reinstated at the discretion of SBICPSL if use of SBI Card is reinstated.
(i) SBICPSL's decision on computation of Travel Credits will be final, conclusive, and binding on the
Cardholder.
(j) Participating travel loyalty programs are subject to change without notice, and SBI Card may
suspend or terminate the Travel Credits transfer feature at any time without notice.
(k) Visit the Rewards Summary section of SBI Card App/Website to use Travel Credits.
(l) You may only transfer Travel Credits if you are a primary cardholder, and only to a participating
travel loyalty program account belonging to you.
(m) Travel Credits transfer requests will be processed within a period of up to 21 days.
(n) All Points transfers are final and cannot be reversed or refunded.
(o) Once transferred, your Points become subject to the terms and conditions of the travel loyalty
program you have selected.
(p) SBI Card is not liable for any delay, non-delivery, shortfall, deficiency, or unsatisfactory
service/product provided by any participating Travel Partner Loyalty Program.
(q) SBI Card reserves the right to modify / amend these T&Cs in whole or in part at its sole
discretion.
(r) These terms & conditions shall be governed and interpreted as per the laws of India and any
dispute relating to these terms & conditions shall be subjected to exclusive jurisdiction of the
courts of Delhi.
(s) Below is the conversion ratio that will be applicable for Travel Credits:
• 1 Travel Credit = ₹1 for Air Mile / Hotel Point
• 1 Travel Credit = ₹0.50 for Travel Bookings
• 1 Travel Credit = ₹0.25 for Shop & Smile Product Catalogue
• In case of a scenario where reward points redeemed by cardholders are required to be
adjusted as a statement debit then the conversion value of such points shall be:
1 Reward Point = ₹0.50
(t) The conversion ratio of Travel Credits into Air MILES and Hotel Points will vary across airline and
hotel partners.
 3. Airline Partners and Conversion Ratios

Program Conversion Partner Logo

S. No. Partner
Name ratio

1 Air Arabia AA Rewards 2:1

AirAsia
2 Air Asia 1:1
Rewards

3 Air Canada Aeroplan 1:1

4 Air France-KLM Flying Blue 1:1

5 Air India Flying Returns 1:1

6 Air Vistara Club Vistara 1:1

7 Etihad Airways Etihad Guest 1:1

Ethiopian
8 ShebaMiles 2:1
Airlines

JAL Mileage
9 Japan Airlines 2:1
Bank
 Saudia (Saudi
10 Arabian AlFursan 2:1
Airlines)

11 Spice Jet SpiceClub 1:1

Royal Orchid
12 Thai Airways 1:1
Plus

13 Turkish Airlines Miles&Smiles 2:1

United
14 United Airlines 2:1
MileagePlus

Qantas Qantas
15 1:1
Airways Frequent Flyer

16 Qatar Airways Privilege Club 2:1

4. Hotel Partners and Conversion Ratios

S. Program Conversion Partner Logo

Partner
No. Name ratio

1 Accor Accor - ALL 2:1

IHG® Hotels & IHG One

2 1:1
Resorts Rewards
3 ITC Hotels Club ITC 2:1

Orchid
4 Orchid Hotels 1:1
Rewards

Wyndham
Wyndham
5 Hotels & 1:1
Rewards
Resorts

Shangri-La Shangri-La
6 6:1
Group Circle