Global Job

Architecture
Engineer IV Global Career
Group:C

Job Family Group: Tech

A group of Job Families which belong to a similar field of activity, performing related work, sharing a common professional development and career structure.

Job Family: IT Engineering

A group of Job Families which belong to a similar field of activity, performing related work, sharing a common professional development and career structure.

Job Purpose:
The job purpose is the fundamental reason why the job exists, linked to the contribution that the job makes to the organisation

Delivers and maintains IT applications and services in order to realize the organization's strategy in the
field of information technology.

Responsibilities
Responsibilities are the duties that must be performed well to succeed in a job.

Name Description Level

Application Software Develop existing and new applications by analyzing and identifying areas 7
Development for modification and improvement. Develop new applications to meet
customer requirements.

Application Software Contribute to and maintain road map to facilitate application software 6
Roadmap development and ensure the development work is prioritized in line with
business requirements.

Applications Monitor, identify, and correct more complex software defects to maintain 6
Software fully functioning applications software.
Maintenance

Data-driven Product Research data from digital product/service performance, customer 6

and Service behavior, and market trends to identify opportunities for product/service
Improvement improvement.

Design and Work effectively with cross-functional teams to conceptualize products 7

Conceptualization and services, leveraging data to drive original design ideas and
decisions.

Leadership and Communicate the local action plan; explain how this relates to the 6
Direction function's strategy and action plan and the broader organization's
mission and vision; motivate people to achieve local business goals.
 Operational Maintain and renew a deep knowledge and understanding of the 6
Compliance organization's policies and procedures and of relevant regulatory codes
and codes of conduct, and ensure own work adheres to required
standards. OR Identify, within the team, patterns of non-compliance with
the organization's policies and procedures, and with relevant regulatory
codes and codes of conduct, taking appropriate action to report and
resolve these and escalating issues as appropriate.

Product/Service Deliver defined features, functionality, or outcomes from a designated 6

Development part of the development/engineering program, selecting the best
available approach within established systems.

Project Management Deliver small-scale or medium-scale projects while working within an 6

established program management plan.

Technical Discuss and recommend technical developments to improve quality of 6

Developments the website/portal/applications software and supporting infrastructure to
Recommendation better meet users’ needs.

Websites/Portals Design and oversee the functionality, usability, and accessibility of 6

Maintenance and business-critical portals/websites using content creation and
Update management tools as well as digital media to ensure that technical
continuity is maintained and development standards are met.

Behavioral Competencies
Behavioural competencies are observable behaviours and skills that matter most for success at work.

Name Description Level

Balances Anticipates and balances the needs of multiple stakeholders. For example, 5
Stakeholders provides guidance so that others understand the needs of different
stakeholders and can balance them appropriately. Makes sure people
understand and adhere to ethical standards when working with stakeholders;
models and ensures cross-cultural sensitivity.

Business Applies knowledge of business and the marketplace to advance the 5

Insight organization's goals. For example, leverages insights to shape and drive
critical initiatives. Shares industry developments with the team; helps them
grasp business and industry fundamentals and understand how they
contribute.

Collaborates Builds partnerships and works collaboratively with others to meet shared 5
objectives. For example, encourages coworkers and external partners to work
together as a team, and makes sure they get credit for doing so. Encourages
people to share their honest views, responds in a non-defensive way when
they do.

Instills Trust Gains the confidence and trust of others through honesty, integrity, and 5
authenticity. For example, models honesty and authenticity and encourages
others to be up front with one another. Demonstrates reliability and places a
strong emphasis on the team meeting its commitments. Fairly represents
others' positions.

Manages Makes sense of complex, high quantity, and sometimes contradictory 5

Complexity information to effectively solve problems. For example, asks questions to
 encourage others to think differently and enrich their analyses of complex
situations. Accurately defines the key elements of complex, ambiguous
situations.

Nimble Learns through experimentation when tackling new problems, using both 5
Learning successes and failures as learning fodder. For example, gives people
opportunities to try new things; urges people to try new ways to find best
solutions. Helps the team leverage the lessons from their successes and
failures when facing new situations.

Organizational Maneuvers comfortably through complex policy, process, and people-related 5

Savvy organizational dynamics. For example, appreciates the main elements of the
organizational culture and politics; gives others advice on how to operate
effectively. Brings initiatives to the attention of those who can act as
champions and advocates.

Self- Actively seeks new ways to grow and be challenged using both formal and 5
Development informal development channels. For example, shows commitment to own
leadership development and encourages others to expand their expertise and
skills; uses stretch opportunities to broaden capabilities aligned with
organizational needs.

Situational Adapts approach and demeanor in real time to match the shifting demands of 5
Adaptability different situations. For example, serves as an example of adaptability and
provides guidance and support to help others adapt to new situations.
Considers the needs of clients, constituents, and the organization; shifts
priorities appropriately.

Techincal Competencies
Technical competencies are applied or practical knowledge and skills needed for effective technical performance in specific jobs, groups of jobs, or functions.

Name Description Level

Adaptive Works at an advanced level to shift into and out of a mental mindsets 4
Mindset associated with assessing the facts and circumstances of the current
situation and/or environment and making the appropriate/innovative
adjustments to thinking and work habits to thrive in any scenario. Typically
works independently and provides guidance.

Analyze Current Works at an advanced level to understand business context, needs, rules, 4
State/AS-IS and architecture, as well as organizational structure, cultures, capabilities,
State and processes to document the current state of processes and the
business.Typically works independently and provides guidance.

Capacity Makes recommendations about provisioning at midterm (capacity plans) and 4

Management ensures system capacity meets current and future requirements in a cost
effective manner.

Cyber Security Understands the principles of cyber security. Has advanced level of 4
experience in the application of cyber security policies security policies
(technical standards and procedures) to the organisation. Knows when to
seek advice from the organisation's cyber security experts.

Data Collection Works independently and provides guidance and training to others on 4
and Analysis analyzing data trends for use in reports to help guide decision making.
Data Prepares data from complex applications and messy data sources, actively 4
Preparation and builds solutions for others to use. Takes responsibility to build solutions for
Exploration any identified errors, educates and shares fixes with others.

Define Future Works at an advanced level to envision and document the future state of 4
State/TO-BE processes and products by identifying the solution scope, potential value of
State the future state, and the changes to the process, products, organization
infrastructure, capabilities, and technology necessary to achieve the desired
future state.Typically works independently and provides guidance.

Networking Is recognized as specialist in more than one specific technique. Knows how 4
to troubleshoot every issue. Is able to design and implement the majority of
the networking setups. Is able to translate business requirements to technical
solutions.

Policy and Uses comprehensive knowledge and skills to work independently while 4
procedures providing guidance and training to others on developing, monitoring,
interpreting and understanding policies and procedures, while making sure
they match organizational strategies and objectives.

Polyglotism Acknowledges that there are different programming paradigms. Is able to be 4

productive in a new language within weeks.

Storage Is being recognized as specialist in more than one specific technique. Learns 4
from experiences what to expect in certain situations and how to modify
plans. Also understands situations as whole parts and is able to translate
business requirements to technical solutions.

Tech: Engineer: Optimises, challenges and follows the coding and documentation standards 4
Coding (code and takes ownership of features by specifying, designing and writing code
quality) and documentation. Continues to partner with and performs code reviews for
peers and others.

Tech: Engineer: Has an extensive understanding of the concepts of continuous delivery. 4

Cont. Integration Helps colleagues design and set up their continuous delivery pipeline. Knows
and Delivery what it means to run such a pipeline from a resource perspective.

Tech: Engineer: Knows all the inner workings of at least one database product and is 4
Database and intuitively able to advise which database technology/paradigm to use. Is able
Middleware to operate, design and tune complex database setups. Strives to reduce
downtime during migrations and upgrades. Provides expertise, gives advice
and analytical support in order to ensure appropriate usage of middleware
technologies that he/she masters.

Tech: Engineer: Designs the feature based on existing design patterns while understanding 4
Design and his/her environment and allowing his/her dependencies to fail. Challenges
Design for the existing design patterns.
Failure

Tech: Engineer: Is able to fully understand the bank's business process in the various 4
Functional domains and to design related stories. Is able to actively detect flaws and
Knowledge suggests optimizations. Is a sparring partner to PO and stakeholders. Is able
to define features and suggests fitting IT solutions to overarching business
challenges (e.g .migration strategy, booking model changes).

Tech: Engineer: Is able to correlate data. Is open minded and is always on the lookout for 4
Monitoring and better solutions.
 Alerting

Tech: Engineer: Understands the performance tuning parameters of the entire stack of the 4
Performance solution. Introduces new performance tactics applied by others.
Testing and
Tuning

Tech: Engineer: Knows how to solve complex security challenges by considering defences 4
Security and IT that prevent or mitigate attacks, including but not limited to advanced testing,
Risk security protocols and program analysis techniques. Demonstrates a
“security by design" mentality, considering techniques that can be used to
strengthen the security of software systems. Applies “defense in depth” to
ensure that multiple layers of security controls are placed throughout an IT
system. Creates and presents trainings in order to increase the knowledge
and effectiveness of the security framework internally.

Tech: Engineer: Optimises and challenges the (end-to-end) testing strategy by prioritising the 4
Testing tests. Reviews tests of his/her peers (novice, advanced and competent
engineers).

Education
Education is the level of general education typically needed to succeed in a job.

University / Post Graduate (Masters Degree) 6

Experience
Experience is the level of general and managerial experience typically needed to succeed in a job. Years' experience is provided as a guide only and does not
preclude applications from those with more or less years' experience.

Managerial Experience of supervising and directing people and other resources to achieve 5
Experience specific end results within limited timeframes (13 months to 3 years)

General Experience enables job holder to deal with the majority of situations and to 6
Experience advise others (Over 3 years to 6 years)