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SF NLM

The document consists of practice test questions related to the concepts of directing and controlling in nursing management. It covers topics such as the roles of supervisors, staff development, communication, performance appraisal, and control systems. Each question presents multiple-choice options to assess understanding of these management principles.

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LAVARIAS LYSHEN
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6 views5 pages

SF NLM

The document consists of practice test questions related to the concepts of directing and controlling in nursing management. It covers topics such as the roles of supervisors, staff development, communication, performance appraisal, and control systems. Each question presents multiple-choice options to assess understanding of these management principles.

Uploaded by

LAVARIAS LYSHEN
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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V. Practice Test.

DIRECTING

1. Which is not part of directing?

a.Process of getting work done

b.Issuing orders and assignments

c.Delegating work to be done

d.Evaluating performance of staff

2. Which of the following pertainst set of actions the nurse will implement to resolve
nursing problems identified by assessment ?

a.Strategic plan

b.Day-to-day plan

C.Nursing care plan

d. Health plan

3. Which role of the supervisor is least emphasized in this situation?

a. Support and cooperation to improve the morale of the staff.

b. Democratic relationship

C. Effective communication

d. Coercive management style

4. Which of the following is considered advantages of staff development ?

1. Maintain staff efficiency


2. Create quality employees
3. Enforce compliance to rules
4. Initiate personal motivation
5. . Diagnose KSA deficiencies
6. . Improve self confidence

a. 1, 2, 3, 4

b. 1, 2, 5, 6

c. 2, 3, 4, 5

d. 1, 2, 4, 5
5. How do you differentiate in-service training from continuing education ?

a.Learning experience which is planned and incidental.

b.Oriented towards improving performance level of staff.

c.Nature is less formal.

d.Cost maybe shouldered by the agency.

6. The manager and the health care staff together with other members of the health
care team participate in decision-making, In which component of directing does it
belong?

1. Collaboration
2. Coordination
3. Communication
4. Delegation

a.1,2

b.1,2,3

C.1,2,3,4

d. 2,3

7. If the nurse manager wants to be effective in communicating.


Which of the following can be considered?

1. Eliminate barriers to communication.


2. Promote free flow of communication.
3. Promote climate of truthfulness and frankness.
4. Establish lines of communication.

a.1, 2

b. 2,4

с. 2,3

d. 1,4

8. Which of the following is least considered in conducting performance appraisal ?

a.Provide constructive feedback.

b.Determines progress and worthiness of a nurse.


c.Security of patients, staff and hospital.

d.Termination if performance falls below the standard.

9. In which situation do the nurse manager expect change process to occur only ?

a.One perceives a need for change.

b.One realizes her unique potentials.

C. Can state his own needs and problems.

d. Enforce policies to ensure change to take place.

10. Which of the following is considered a negative result of conflict in the nursing
service ?

a.Greater sensitivity to issues.

b.Increased creativity to a stimulus.

C.Motivated to improve performance.

d.Disagreements can create emotional barriers between and among the staff.

CONTROLLING

IV. Practice Test

1. Which of the following indicates that a good control system encourages each
employee to exercise self-control ?

a. Knows her expected level of performance.

b. Initiates own activities even without instructions.

c. Develop personal philosophy and values of nursing practice.

d. Can work well with other members of the health team.

2. What is the least characteristic of effective control?

a. Designed according to the vision/mission of the agency.

b. Must not be flexible and realistic.

c. Must anticipate organizational problems.

d. Performance standards are met.


3. Which of the following considers the way to provide feedback through reports,
progress notes, research survey?

a. Standard of nursing practice

b. Financial content

C. Feedback control

d. Time control

4. What is the way to monitor and measure performance of nursing care services?

a. Nursing rounds

b. Standardization

c. Performance evaluation

d. None of the above

5.What techniques of control involves using a matrix of activities represented in a


chart specifying goals, products desired, time and budget requirements ?

a. Benchmarking

b. Program evaluation and review technique

c. Nursing audit

d. Gantt chart

6. Which of the following is considered true of Management ?

a. Coordinating services

b. Selective services

c. Regulating services

d. Individualizing services

7. In which of the following, does it consider that performance evaluation is necessary


?

a. Maintain checks and balances.

b. Compare performance with standards.

Ensure that tasks are being carried out as planned.

d. Have feedback control.


8. What strategy can be used if performance evaluation were found to have deviations
from standards ?

a. Takes action revive or minimize the cause.

b. Takes corrective action to get performance back on track.

c. Provide reinforcements such as attending training or seminars.

d. Develop personal value system to correct the error.

9. Which of the following characterizes the control process ?

1. Cyclical

2. Change process

3. Anticipatory and retrospective

4. Personal responsibility

5. Built on leadership

a. 1, 2, 3, 4

b.2, 3, 4, 5

C.1, 2, 3, 4,5

d.1, 2, 4, 5

10. What method is necessary in acquiring and processing information needed to


improve nurse performance and accomplishments?

a. Nursing audit

b. Nursing standards

c. Performance appraisal

d. Quality assurance

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