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Unity Svc Cmd

The document provides technical notes on the Dell Unity Family Service Commands, detailing the commands available for diagnosing and solving system problems not correctable through Unisphere. It includes an executive summary, usage instructions, and specific command descriptions for troubleshooting, configuration, and system recovery. The intended audience includes Unity storage system administrators and authorized technical support personnel, emphasizing the need for familiarity with the Linux shell and Unity's operating environment.

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0% found this document useful (0 votes)

8 views139 pages

Unity Svc Cmd

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tachyon.20230417

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Dell Unity™ Family Service Commands

Technical Notes
Version 5.5

Rev. 12
March 2025

• Additional resources................................................................................................................................................................................................ 2
• Executive summary.................................................................................................................................................................................................. 2
• Introduction................................................................................................................................................................................................................2
• Serviceability commands........................................................................................................................................................................................ 4
• Appendix A...............................................................................................................................................................................................................111
• Appendix B............................................................................................................................................................................................................. 128

Part Number: 302-002-574

Additional resources
As part of an improvement effort, revisions of the software and hardware are periodically released. Therefore, some functions
described in this document might not be supported by all versions of the software or hardware currently in use. The product
release notes provide the most up-to-date information on product features. Contact your technical support professional if a
product does not function properly or does not function as described in this document.

Where to get help

Support, product, and licensing information can be obtained as described below.

Product information
For product and feature documentation or release notes, go to Unity Technical Documentation at: dell.com/unitydocs.

Troubleshooting
For information about products, software updates, licensing, and service, go to Support (registration required) at: dell.com/
support. After logging in, locate the appropriate product page.

Executive summary
Business case
Systems in the Unity Family are designed to be serviced by the user. You can solve common system problems within the
Unisphere Service Page. However, a problem can occur that is not diagnosable or solvable by the options found on the Service
Page.

Solution overview
A set of problem diagnostic, system configuration, and system recovery commands are installed on the system's operating
environment. These commands provide an in-depth level of information and a lower level of system control than is available
through Unisphere. This document describes these commands and their common use cases.

Key results / recommendations

The Service (svc) Commands in this document are a subset of the operating environment's software tools for servicing a Unity
system. You can use the UEMCLI scriptable system configuration for additional capability. However, you cannot use the UEMCLI
scriptable system for monitoring systems. This document does not discuss UEMCLI.

Introduction
This document describes the set of operating environment commands that are used to diagnose and solve Unity system
problems.

Purpose
This document describes the commands available for diagnosing and solving system problems not correctable through
Unisphere. It also discusses common uses for the Service Commands.

2
Scope
This document provides a list of software tools available within the Unity's Secure Shell (SSH) that, when combined with the
proper method, can troubleshoot Unity system problems.
The Service Commands listed are available on Unity systems running OE version 4.2.
Authorized technical support personnel may have installed additional service commands (not found in this document) on
the system for troubleshooting purposes. Do not run additional commands without the approval of an authorized Service
Representative.
The commands provide the following high-level problem solving functions:
● Configuration—Set or reset the state of individual Unity system hardware or software components.
● Diagnostic—Test or report the state of the system's hardware or software.
● Operations—Supports commands for advanced troubleshooting. These tools are for use by authorized Support
Representatives only.
● Recovery—Restore the system hardware or software components to a known state.

Usage
Log in as the Service user account to a Unity Storage Processor (SP) or UnityVSA with the ESXi VM console to run commands.
If SSH access has been enabled using Unisphere, the system console can be accessed using SSH. An individual SP can be
accessed using a Serial-Over-LAN session, using the IPMITool.exe and connecting to the Service LAN port on the SP.
Before using these commands,
1. Apply for the Service Account password.
2. Enable SSH.
3. Get any terminal hardware ready.
4. Install supporting software applications.
Unity SPs can run in one of two operational modes:
● Normal Mode—Some commands only run in standard operational mode.
● Service Mode—Some commands only run in maintenance and troubleshooting mode.
● Both—Some commands run in both modes.

Audience
Unity storage system administrators, Dell, Dell partners, field service personnel, and support personnel.
The Service Commands run on the Unity system's Linux operating environment. Successful use of these commands requires
familiarity with the Linux shell, the Unity's installed hardware, and the Unity's operating environment.
In addition, the Target Audience is included in the Usage category for each script. These categories include:
● General Use—No special knowledge is needed to run or understand the results.
● Technical Service—Advanced training is required to run the command or understand the results. Do not run these
commands without the approval of your authorized Service Representative.

Terminology
Table 1. Terminology used in this technical note
Term Definition
Admin user The admin account can manage and configure servers and provision the storage system.
This account is the only default user able to log in to Unisphere in Normal Mode.
Backend Repository A portion of the first four drives in the DPE is dedicated to Unity system space. A section
of this space is the backend repository, which is reserved for maintaining known good
images of Unity software.

3
Table 1. Terminology used in this technical note (continued)
Term Definition
Boot Counters Boot counters are a troubleshooting mechanism that is designed into the Unity
architecture to help pinpoint the specific cause of software or hardware events during
the boot sequence. If the Unity system detects a problem with software or hardware
components, its corresponding Boot Counter is incremented. If a counter reaches a
predefined threshold, the SP boots into Service Mode during its next boot cycle. See
System diagnostics (svc_diag) for troubleshooting steps.
Disk Processor Enclosure (DPE) A DPE is a physical, rack-mountable enclosure that includes one or two SPs, power
supplies, and at least four drives.
EMC Secure Remote Support ESRS VE Centralized (Gateway) and ESRS VE Integrated (Embedded) provide a secure,
(ESRS) IP-based, distributed support solution for command, control, and visibility into a system by
an authorized remote support representative.
Normal Mode Standard operational mode for a Unity system. You can manage and configure servers,
and provision storage. User data is accessible while the system is in Normal Mode.
Service Mode The Unity system's reduced operational mode is for maintenance and troubleshooting.
In this mode, a limited interface through Unisphere or a Command Line Interface (CLI)
enables problem resolution. An SP in Service Mode does not process data requests. User
data is not accessible when all SPs are in Service Mode. You cannot manage or provision
new servers. Certain operations performed in Service Mode - such as injecting a service
tool - are not persistent across reboots and their effect is not present in Normal Mode.
Service User Account The Service User Account has the right to perform maintenance and troubleshooting on
the Unity system. This is the only account that can log into the Unity CLI (with SSH or a
serial connection) and the Service Page within Unisphere.
Storage Processor (SP) A discrete, high-availability server that hosts both file and block level virtualized storage,
and management for these services. SPs are physically located within the DPE and hold
the CPU, memory, onboard SSD, and Battery Backup Unit (BBU).

Serviceability commands
Learn about the Service Commands available on Unity systems, including appropriate usage examples and use cases.
Note that many Service Commands support a help option. Run this option with either the "--help", "-h" or "-?" switch (no
quotation marks). Help lists usage syntax, usage examples, and other information about the command's use. For example, to see
the help option for svc_ssh, run: svc_ssh --help

Dump ACL database (svc_acldb_dump)

This service script dumps the ACL database entries of a file system to a designated directory for further investigation.
Function: Diagnostic
Mode: Normal
Usage: Technical Service

Description
Use this command to troubleshoot ACL database issues in an online file system. The command can dump ACL database to a
specified directory for further investigation.

NOTE: This command must be run on the primary SP.

4
Use cases
Usage:

svc_acldb_dump
[-h | --help]
| <NAS_Server_Name>
-dump -fs <file system name> -outpath <output directory name>

Options:
[-h | --help]
Display help and exit.
<NAS_Server_Name>
The name of the NAS server.
-dump
Dump the ACL database of specified file system to the specific directory.

-fs <file system Specify the name of the file system on which the command is performed.
name>
-outpath <output Specify the absolute or relative path to the directory where the output of the
directory name> command is saved.

Example usage
Dump ACL database entries for file system FileSystem00 on NAS server NASServer00 to the directory acl1:
svc_acldb_dump NASServer00 -dump -fs FileSystem00 -outpath ./acl1/

/nas/bin/.server_config NASServer00 -v "dumpAllAclRecords FileSystem00 /AclRecordsDB"

success
/nas/bin/.server_config NASServer00 -v "dumpAclDedupDir FileSystem00 /AclDedupDB" success
mount_vdm.sh NASServer00 success
Running on a single-SP system
Owning sysVDM=SVDM_A, vdmname: NASServer00, vdmid: 2

cp /mnt/NASServer00/AclRecordsDB ./acl1/ success

cp /mnt/NASServer00/AclDedupDB ./acl1/ success
Command done with success

Related commands
None.

Array configuration (svc_arrayconfig)

This service script captures a snapshot of the configurations on the storage system.
Function: Diagnostic
Mode: Normal
Usage: General Use

Description
This command captures the current system configuration and returns the location of the capture file.

NOTE: This command must be run on the primary SP.

5
Use cases
Usage:

Options:
[-h | --help]
Display help and exit.
no option
Capture the full configuration without sensitive information.
[-s | --showPrivateData]
By default, sensitive information is excluded from the capture. This includes items like IP addresses.
When this option is set, all data is returned.
[-H | --HTML]
Data is returned in an HTML format that can be viewed in any web browser.
[-g | --group]
Specify which groups are captured in a comma-separated list. By default, all available groups are
captured.

<value> One of the following valid values:

● system—General system data
● hardware—Physical inventory data
● storage—Storage related data
● network—Network related data
● host—Host related data
● service—Remote support related data
● application—Application related data
● protection—Protection related data

[-v | --version]
Display the script version number.

Related commands
None.

Collect and Upload Support Materials (svc_autosendhome)

This command allows you to enable or disable the automatic log upload service.
Function:
Mode: Normal
Usage: General use

Description
This service collects and uploads support materials that are based on specific call home operations.
This feature is enabled by default.

6
When you disable this feature, an upload in progress continues until it is finished.

Use cases
Usage:

optional arguments:
-h, --help show this help message and exit
-d, --disable disable Automatic Logs Upload service.
-e, --enable enable Automatic Logs Upload service.
-l, --list list supported alerts and items to upload.
-s, --status get Automatic Logs Upload service status.

Options:
[-h | --help]
Show the help message and exit.
[-d | --disable]
Disable the automatic logs upload service.
[-e | --enable]
Enable the automatic logs upload service.
[-l | --list]
List supported alerts and items to upload.
[-s | --status
Get the status of the automatic logs service.

Example usage
Show the automatic log status:
svc_autosendhome -s

Automatic Logs Upload service:

enabled

Related commands
None.

Apply custom log-on banners (svc_banner)

This service script configures the login banner type for Linux and Unisphere.
Function: Configuration
Mode: Normal
Usage: General Use

Description
This command also allows the Normal user to specify what type of banner displays when logging into Linux using SSH or serial
terminal connection. The svc_banner operations only need to run on one SP and the changes synchronize between all SPs.

7
Optionally, configure a custom banner to display when authenticating through Unisphere as the Service user.
The login banner can be one of three different types:
● Simple—Displays a message containing:
○ Unity system type
○ system hostname
○ system software version
● Complex—Displays the same information as a simple banner in addition to:
○ System serial number
○ Unisphere IP Address
● Custom—Contains any message, including support for localized banners
○ If the custom banner file is named en_US.txt the banner’s contents also appears when authenticating with Linux.
Setting any of the banner types overwrites all current banner information present on the system. For example, setting a
“complex” banner overwrites any custom banner files present.
Custom or localized banners can only be set in Service Mode. As the Service user, create plain-text files in /home/service
whose names follow the convention of:
● Two-letter lower-case language code (ISO 639-2)
● Underscore ( _ )
● Two-letter upper-case country code (ISO 3166)
● “.txt”
○ Example: US English banner would be named: en_US.txt
After creating these banner files, run svc_banner --put <list of files> to apply them to the system.

Use cases
Usage:

Options:
[-h | --help]
Display help and exit.
-q
Run the script in quiet mode, which suppress all output. This must be the first parameter.
-s
Run the script in single SP mode. This must be specified after -q (if applicable) and before any other
action.
--set-simple
Set system banner to default simple and destroy any custom banner installed on the system.
--set-complex
Set system banner to include more system information, like hostname, software version, IP address.
Destroy any custom banner installed on the system.
[-a | --activate]
Activate the custom login banner if already in non-volatile memory.
[-p | --put]
Put files into OEM Customization directory & activates file as banner if it is named en_US.txt

8
<list of files> The banner files to apply. Each file name is separated by a space.

[-d | --delete]
Clear the login banner text from non-volatile memory and restores default system banner.
--dump
Dump the contents of the system banner as plain text to stdout.

Example usage
Activate banner files in US English, Belarusian, and Chinese:
1. Create files with localized content named:
a. en_US.txt
b. be_BY.txt
c. zh_CN.txt
2. To apply these files, run the following command as the Service user:
svc_banner --put en_US.txt be_BY.txt zh_CN.txt
Revert to the default style banner (run as the Service user):
svc_banner --set-simple

Related commands
None.

Boot control (svc_boot_control)

This service script lists or sets up the boot control blocks.
Function: System Operations
Mode: Both
Usage: Technical Service

Description
This command sets, clears, or lists boot control block tallies and breakpoints before the Unity specific software is loaded. It
enables you to boot directly into the Linux operating environment for troubleshooting.
If you use the net option with either the set or clear command, you change how the breakpoint is set. Without the net
option, a breakpoint is set before the storage system software starts. With the net option, the breakpoint is set to enable the
internal network interface and stop the system software.
You can also use svc_boot_control -list to display a list of all breakpoints that have been set.

NOTE: This utility is for trained service personnel only.

Use cases
Usage:

Options:

9
[-h | --help]
Display help and exit.
[-s | --set] [net | cache]
Request stop before the storage system software starts up.
If net option is used to either set or clear, instead of setting a breakpoint before the storage system
software starts up, it sets a breakpoint to enable the internal network interface and stop the system
software.
If cache option is used as an option to either set or clear, instead of setting a breakpoint before
the storage system software starts up, it sets a breakpoint to when Cache Dirty or Cache Lost LUNs
(CDCA) was last cleared.
[-c | --clear]
Clear request to stop before the storage system starts up.
--clear-all
Stop and clear all the requests before the system starts up.
[-l | --list]
List current settings.

Related commands
Mount storage (svc_mount)
Create management interface (svc_network)

Cache (svc_cache)
This service script finds and clears a dirty cache.
Function: System Operations
Mode: Both
Usage: Technical Service

Description
See Knowledgebase article 500194 (https://www.dell.com/support/kbdoc/en-sg/500914) for the full Clear Cache Lost / Dirty
description. Do not attempt to Clear Cache Dirty or Lost with these commands if you have not read the Knowledgebase article.

NOTE: Improper use of this tool can result in data loss.

Use cases
Usage:

Options:
[-h | --help]

10
Display help and exit.
[-r | --force-lost]
Force cache lost on all SPs.
[-c | --clear-lost]
Clear all the cache lost LUNs for the current SP, prepare system LUNs for auto fsck.
[-q | --query]
Search for all the LUNs disabled due to SP Cache Lost or Fast Cache Faulted.
[-z | --clear-fc-dirty]
Clear Fast cache dirty on all LUNs.
[-f | --fsck-list]
Re-do the auto fsck pre-processing, based on last --clear processing.
[-d | --done]
Clean up all crumbs related to CDCA script. Cannot use --fsck-list or --user-fs-list until next
--clear-lost.
[-s | --show-all]
Show all LUN information for both SPs.
--boot-control-stop
Set system to halt boot when we can clear Cache Dirty or Cache Lost LUNs (CDCA).
--boot-control-continue
Continue the storage system software startup that is currently halted.
--cache-fix
Set the "cachefix" boot control flag.

Related commands
None.

Antivirus configuration (svc_cava)

This service script sets up and manages the Common Internet File System (CIFS) file system’s antivirus protection using the
Celerra AntiVirus Agent (CAVA).
Function: Configuration
Mode: Normal
Usage: General Use

Description
CAVA provides an antivirus solution to clients connected to a NAS server through CIFS/SMB protocols. CAVA uses a third-
party antivirus software running on a remote host to identify and eliminate known viruses before they infect files on the storage
system.
An administrator can perform a full scan of a file system using the svc_cava -fsscan command from the SP. To use this
feature, CAVA must be enabled and running. The administrator can query the state of the scan while it is running, and can
stop the scan if necessary. A file system cannot be scanned if the file system is mounted with the option noscan. As the scan
proceeds through the file system, it touches each file and triggers a scan request for each file. This option could be useful after
an update of the virus definition files on the CAVA servers, to make sure there is no existing infected file in the NAS server.
Another option to scan existing files is to enable scan-on-first-read feature. CAVA uses the access time of a file to determine
if a file should be scanned when a SMB client opens it for a read. The access time is compared with a time reference stored in
the CAVA service. If the file's access time is earlier than the reference time, the file is scanned on read before it is opened by
the SMB client. Otherwise, no scan occurs. Disable or enable this feature with the svc_cava -set accesstime command.
CAVA updates the scan-on-first-read time reference when it detects a virus definition file update on the AV engine. By default,
the scan-on-first-read feature is disabled.

11
Use cases
Usage:

svc_cava { <NAS_Server_Name> | ALL }

[-h | --help]
| <no option>
| -stats
| [ -set accesstime={ now | none | [[[[yy]mm]dd]hh]mm[.ss] }]
| [ -fsscan [<fs_mountpath> { -list | -create | -delete } ]

Options:
[-h | --help]
Display help and exit.
no option
Display the status of antivirus service of the NAS server, including the connection state to CAVA
servers, the number of files checked and their progress.
-stats
Display statistics counters for the antivirus service.
-set accesstime={ now | none | [[[[yy]mm]dd]hh]mm[.ss] }
Enable scan-on-first-read and change the access time setting, where:
● now—Enable the scan-on-first-read feature and set the reference time to now.
● none—Disable the scan-on-first-read feature.
● [[[[yy]mm]dd]hh]mm[.ss]—Enable the scan-on-first-read feature and set the reference time
according the specified value.
-fsscan [<fs_mountpath> { -list | -create | -delete } ]
Start, stop, or view the status of a full file system scan, where:
● <fs_mountpath>—Specify the location of the file system to be scanned.
● -list—Display the scan status for the specified file system.
● -create—Start a full scan on the file system <fs_name> and the offline options allow the file
system scan on all offline files. By default, offline file systems are not included.
● -delete—Stops the scan.
NOTE: If no file system is specified, the -fsscan option displays the file system scan status for all
file systems.

Example usage
Display the status of the antivirus service for myNas:
svc_cava myNas

server_23 : commands processed: 1

command(s) succeeded
output is complete

1485519308: VC: 5: VDM myNas: Enabled and Started.

1485519308: VC: 5: 1 Checker IP Address(es):
1485519308: VC: 5: 192.168.1.200 ONLINE at Fri Jan 27
12:15:02 2017 (GMT-00:00)
1485519308: VC: 5: HTTP, CAVA version:
6.2.0.0
1485519308: VC: 5: AV Engine: Network
Associates
1485519308: VC: 5: Remediation Window: 0
seconds
1485519308: VC: 5: Server Name:
192.168.1.200
1485519308: VC: 5: Last time signature
updated: Thu Jan 26 23:00:00 2017 (GMT-00:00)
1485519308: VC: 5:
1485519308: VC: 5: 1 File Mask(s):

12
1485519308: VC: 5: *.*
1485519308: VC: 5: No file excluded.
1485519308: VC: 5: Share \\mynas.example.com\CHECK$.
1485519308: VC: 5: RPC request timeout=25000 milliseconds.
1485519308: VC: 5: RPC retry timeout=5000 milliseconds.
1485519308: VC: 5: High water mark=200.
1485519308: VC: 5: Low water mark=50.
1485519308: VC: 5: Scan all virus checkers every 10 seconds.
1485519308: VC: 5: When all virus checkers are offline:
1485519308: VC: 5: Continue to work with Virus Checking and CIFS.
1485519308: VC: 5: Scan on read disable.
1485519308: VC: 5: MS-RPC User: mynas$
1485519308: VC: 5: MS-RPC ClientName: mynas.example.com
1485519308: ADMIN: 6: Command succeeded: viruschk

Related commands
CIFS support (svc_cifssupport)
Dynamic Access Control (svc_dac)
Event Publishing diagnostics (svc_event_publishing)
View locks (svc_lockd)
Advanced NAS settings (svc_nas)
NAS server backup and restore statistics (svc_pax)
Dump VHDX metadata (svc_vhdx)

Configure backup and recovery (svc_cbr)

This service script gathers metadata information to restore the system if needed.
Function: Recovery
Mode: Both
Usage: Technical Service

Description
The command automatically runs daily with the [-b | --backup] option and can run at any time. The command also lists the
backups that are on the system, and can perform a restore from the backup files. The [-r | --restore] option must only
be used by authorized service personnel.

NOTE: The -b option for this command is run in Normal Mode. The -r option for this command is run in Service Mode.

Use cases
Usage:

Options:

13
[-h | --help]
Display help and exit.
[-b | --backup]
Back up config data (default action).
-np
No partial configuration is allowed (default: partial configuration is allowed).
[-n | --name-prefix] <name prefix>
Rename the resulting config archive by appending the specified text string to the output.
--cleanup
Perform config archive cleanup
[-l | --list]
List configurations available for restore
[-q | --query] <plugin name>
Query if the restore is allowed for the specified plugin.
[-r | --restore] <config name>
Restore the specified config.
NOTE: Requires Service Mode; this operation is for qualified service personnel only.

--restore-complete
Clears flags that indicate the CBR process is in progress. You can use this command when the restore is
complete or cancelled.

Related commands
None.

Change hardware configuration (svc_change_hw_config)

This service script changes hardware configuration information for the system.
Function: Configuration
Mode: Both
Usage: Technical Service

Description
See the system documentation for a complete description of upgrades and uses for this command.
NOTE: While the output for this command relates to eSLICs, this command is effective on any type of SLIC. Unity systems
do not use eSLICs.

NOTE: Only trained service personnel should use the [-c | --change_chassis] and [-u | --upgrade] qualifiers
for this command.

Use cases
Usage:

Options:

-slot [XX] I/O Module slot number

-update_wwn_seed Update chassis wwn_seed automatically with the one read from system
drive.
-update_wwn_seed_f If there is one new drive in system slot (0_0_0 - 0_0_2), use the -force
orce option to change the chassis configuration.
-get_system_drive_s Get current Chassis wwn_seed and the system drive information.
tatus

If there is one new drive in system slot (0_0_0 - 0_0_2), use the -force option to change the
chassis configuration.
-get_system_drive_s Get current Chassis wwn_seed and the system drive information.
tatus

[-h | --help]
Display help and exit.
[-e | --eSLIC]
Used to commit a new eSLIC / IO Module.

[--cancel] Cancel the commit process for the eSLIC / IO Module.

[-n | --net]
Remove network interfaces found on non-existent ports.
[-c | --change_chassis]

-update_wwn_seed Update chassis wwn_seed automatically with the one read from system drive.
-update_wwn_seed_f If there is one new drive in system slot (0_0_0 - 0_0_2), use the -force
orce option to change the chassis configuration.
-get_system_drive_s Get current Chassis wwn_seed and the system drive information.
tatus

[-u | --upgrade]
Perform a system upgrade. Used only as part of the approved, official process to upgrade system
memory.

[-b | --begin] Begin an upgrade; valid in Normal Mode.

[-c | --commit] Commit an upgrade; valid in Service Mode.
[-a | --abort] Abort an upgrade; valid in Service Mode.

NOTE: An upgrade involves running this script twice.

1. Run this script using the [-b | --begin] option to start the upgrade.
2. Perform whatever steps are necessary for the upgrade.

15
3. Rerun the script using the [-c | --commit] option to commit the upgrade.

[-C | --CNA]
Commit a new CNA Module. You run this command while installing a new CNA Module.

[FC] Commit the new CNA module using Fibre Channel (FC).

[iSCSI] Commit the new CNA module using iSCSI.

[-t | --convert
Convert committed IO Module to a new one.

--slot [XX] IO Module slot number.

--type [YY:YY:YY:YY] IO Module type which will be convert to.
--list_options Lists all of the valid conversion options for the I/O module.
--precheck Executes a precheck to ensure the I/O module is ready for upgrade.
--start Start IO Module conversion
--replaced_first_iom After first IO Module is replaced successfully, next step trigger.
-- After second IO Module is replaced successfully, next step trigger.
replaced_second_iom
--status Show the current process/status of IO Module conversion procedure.

[-f | --fc_interrupt_coalesce_mode --disable | --enable | --optimize | --status]

Used to toggle and query the FC interrupt coalesce mode setting. The FC interrupt coalesce setting
features Zero Interrupt Operation (ZIO), which monitors whether the system driver is servicing the
response queue. If the sysem driver has made progress before the interrupt delay time expires, the
firmware restarts the interrupt delay time without interrupting the system driver.

--disable Disable the FC interrupt coalesce mode.

--enable Enable FC interrupt coalesce mode.
--optimize Optimize the system for enhanced ZIO mode.
--status Display the current FC interrupt coalesce mode.

NOTE: An SP reboot is required to apply changes to this setting.

[-p | --fc_polling_mode --enable | --disable | --status]

Used to toggle and query the polling mode setting.

--enable Enable polling mode.

--disable Disable polling mode
--status Display the current FC polling mode.

[-O | --periodic_odfu | --enable | --disable | --status]

Enable or disable online disk firmware updates (ODFU).
NOTE: Both SPs must be in Normal Mode to run this script.

-enable Enable the updates.

-disable Disable the updates.
-status Display the current state of the periodic ODFU feature (enabled or disabled).

Example usage
View the list of conversion options for the I/O module.

16
svc_change_hw_config --convert --slot [XX] --list_options

Type Port Count IOM Protocol Label

00:80:00:00 4 FC 4 Port FC 32G

Perform a precheck before starting the I/O module upgrade.

svc_change_hw_config --convert --slot [XX] --type [YY:YY:YY:YY] --precheck

I/O module conversion/upgrade pre-check passed. Please run "--start" subcommand to start
the procedure.

Initiate the I/O module upgrade.

svc_change_hw_config --convert --slot [XX] --type [YY:YY:YY:YY] --start

I/O module conversion/upgrade procedure starts. Please run "--status" subcommand to

check the progress.

Commit the new I/O module on the primary SP.

svc_change_hw_config --convert --slot [XX] --replaced_first_IOM

Continue to commit the first I/O module. Please run "--status" subcommand to check the
progress.

Commit the new I/O module on the secondary SP.

svc_change_hw_config --convert --slot [XX] --replaced_second_IOM

Continue to commit the second I/O module. Please run "--status" subcommand to check the
progress.

Check the status and progress of an I/O module upgrade.

svc_change_hw_config --convert --slot [XX] --status

New I/O modules on both SPs have been committed successfully. The conversion is finished.

Related commands
None.

Check hardware configuration (svc_check_hw_config)

This service script displays hardware configuration information for the system.
Function: Diagnostic
Mode: Both
Usage: Technical Service

Description
The command can be used to display a summary of information about the SP hardware (--getall), or verify the DIMM
configuration of the system (--dimms). In the latter case, the expected correct DIMM configurations for the system are
displayed. This can be used if the unit is in Service Mode because of an invalid DIMM configuration.

17
Use cases
Usage:

[-h | --help]
| [-d | --dimms]
| [-a | --getall]

Options:
[-h | --help]
Display help and exit.
[-d | --dimms]
Check the DIMM configuration.
[-a | --getall]
Run speclcli -getall.

Related commands
None.

CIFS support (svc_cifssupport)

This service script provides information for troubleshooting CIFS-related issues.
Function: Configuration
Mode: Normal
Usage: General Use

Description
This command displays information about network connectivity to Domain Controllers, access rights, credentials, access logs,
and other related items.

NOTE: This command must run on a primary SP.

Use cases
Usage:

svc_cifssupport
[-h | -help | --help | <no option>]
|{ <NAS_Server_Name> | ALL }
{-accessright [-help]
| -acl [-help]
| -fs <filesystem_name>
| -printstats
| -resetAclDB {[-path <path>]| [-defaultRight]| [-abort]}
| -resetAclDBStatus
| -audit [-help]
| -builtinclient [-help]
| -checkup [-help]
| -cred [-help]
| -gpo [-help]
| -homedir
| -Join [-help]
| -logontrace [-help]
| -lsarpc [-help]
| -nltest [-help]
| -pdcdump [-help]

18
| -pingdc [-help]
| -samr [-help]
| -secmap [-help]
| -setspn [-help]
| -smbhash [-help]
| -Unjoin [-help]}

Options:
[-h | -help | --help | <no option>]
Display help and exit. Use this option with svc_cifssupport to view the top-level options for the
command. To view the options and parameters for a top-level option, use the -help option after the
top-level option. For example, the output of svc_cifssupport -setspn -help provides detailed
usage information about the -setspn option.
-accessright
Compute the effective access rights for a user on a file system resource.
Usage:

svc_cifssupport {<NAS_server_name> | ALL} -accessright

{-user <user_name> [-domain <domain_name>] | -sid <SID>}
{{-path <path_name> [-stop_on_symlink]} | -share <share_name>}

-user <user_name> Specify the user name and domain or the SID of the user.
[-domain
<domain_name>] |
-sid <SID>
{-path <path_name> Specify the file system resource.
[-stop_on_symlink]} |
-share <share_name>

-acl
Dump or display the Access Control List (ACL) for the specified file system resource.
Usage:

svc_cifssupport {<NAS_server_name> | ALL} -acl

{{-path <path_name> [-stop_on_symlink]} | -share <sharename>} [-
verbose] [-aclext]

-path <path_name> Display the ACL of the pathname.

-stop_on_symlink Display the ACL of the symbolic link, instead of the target of the link.
-share <share_name> Display ACL of the CIFS share.
-verbose Display more information about the ACL.
-aclext Dump in addition details of conditional ACEs and resource attributes that are
present.
-reset -path Reset ACL of the given file (set EVERYONE FULL CONTROL). Must provide
<file_pathname> full path to root file system.
-stop_on_symlink Reset ACL of the symbolic link itself, instead of the target of the link.
-fs Specify the file system for which you want to review or modify ACL details.
<filesystem_name>

● -printstats Get ACL statistics on a file system. Command duration could take a few seconds to
execute, depending on the ACL database and file system size.
● | -resetAclDB—Reset all ACLs on a given file system.
○ {[-path <path>] —Copy the ACL of the given path to all the other files of the file system.
○ | [-defaultRight]—Reset to default access right. Won't take effect when -path specified.
○ | [-abort]}—Abort the ongoing -resetAclDB process on the file system (if any).
● | -resetAclDBStatus—Get the -resetAclDB progress on the file system.

19
-audit
Audit the current CIFS (clients) connections on the SMB server.
Usage:

svc_cifssupport {<NAS_server_name> | ALL} -audit

-user <user_name>
| -client <client_name>
| -full

-user <user_name> Audit connections for the specified user.

-client <client_name> Audit connections for the specified client or IP address.
-full Display more details about the file opens per connection.

-builtinclient
Audit the current domain controller connections on the SMB server built-in client.
Usage:

svc_cifssupport {<NAS_server_name> | ALL} -builtinclient

-checkup
Perform internal configuration tests to discover the root cause of potential configuration or
environmental errors.
Usage:

svc_cifssupport {<NAS_server_name> | ALL} -checkup [-full] [-info]

-full Perform additional tests, which could take a significant amount of time.
-info Display information about the test that is executed by the command.

-cred
Display or build a Windows user credential. Use this command to troubleshoot user access control
issues.
Usage:

svc_cifssupport {<NAS_server_name> | ALL} -cred

{-user <user_name> -domain <domain_name> | -sid <SID> | -uname
<unix_name>}
[-build]
[-credext]

-user <user_name> The name of the user.

-domain The domain of the user.
<domain_name>
-sid <SID> The SID of the user in decimal form.
-uname <unix_name> The UNIX name of the user.
NOTE: Setting the default UID to 0, or to a user which will be resolved at
UID 0, will grant that user full root access. Ensure that this value is not set
to 0 for users who should not have full access.

-build Build the credential for a user that has not yet connected the SMB server.
NOTE: This option requires a domain administrator ID/ password.

-credext Include additional details of the claims that are present in the Kerberos ticket.

-gpo
List (-info) or force update (-update) the Windows global policy objects (GPOs) that are applied to
the SMB server.

20
Usage:

svc_cifssupport {<NAS_server_name> | ALL} -gpo [-info] [-update]

-homedir
Enable or disable the SMB home directories. Once the feature is enabled, a homedir file containing the
name of the SMB users and their related home dirctory must be uploaded to the NAS server using the
uemcli /net/nas/server CLI command. Once this is done, SMB users can connect to the SMB
HOME share.

[-enable] Enables the home directories feature.

[-disable] Disables the home directories feature.

Usage:

svc_cifssupport {<NAS_server_name> | ALL} -homedir [-enable] | [-

disable]

-Join
Usage:
Join the specified server to a Windows Active Directory (AD) domain, move it to another organizational
unit (OU), or collect information about it from the Domain Controller (DC).
Usage:

svc_cifssupport {<NAS_server_name> | ALL} -Join

-compname <comp_name> -domain <full_domain_name> -admin <admin_name>
[-ou <organizational_unit>]
[-option {reuse | resetserverpasswd | addservice=nfs}]

-admin Specify an account that has administrator privileges on the specified domain.
<admin_name> The password must be provided when prompted.
-ou Specify the OU in which to place or move the specified computer.
<organizational_unit>
-option {reuse |
reuse Allow the specified computer to join the server by
resetserverpasswd |
taking ownership of an existing computer account in
-addservice=nfs}
the Windows AD domain that matches the computer
name that is specified in the command.
resetserverpasswd Reset the server password on the DC.
-addservice=nfs Add an NFS SPN for the specified server in Active
Directory for secure NFS.

-logontrace
Log user or machine logon attempts for the specified IP address or for all clients when no IP address is
specified.
Usage:

svc_cifssupport {<NAS_server_name> | ALL} -logontrace {-enable

<ip_address> | -disable | -list}

-lsarpc
Query the specified Windows user identify for an account specified by user name or SID (security
identifier) and return the corresponding Unix uid.
Usage:

svc_cifssupport {<NAS_server_name> | ALL} -lsarpc

-nb <comp_name>
{-user <user_name>

21
| -sid <SID> [hex=<0/1>]
| -priv}

-nb <comp_name> Specify the netbios name of the server.

-user <user_name> | Specify the username or the SID.
-sid <SID>
hex=<0/1> Specify if the SID is given in decimal (0) or hexadecimal (1) format.
-priv List all available privileges on the domain. This can be used to resolve foreign
language issues.

-nltest
Simulate an NTLM user authentication on the server by specifying a domain user name and password
pair. Use this command to troubleshoot connection issues or test DC connections. This command only
applies to servers that are joined to a Windows domain.
Usage:

svc_cifssupport {<NAS_server_name> | ALL} -nltest

-nb <comp_name>
{-user <user_name> -dom <domain> -usrpwd <user_password>
[-wkst <client_name>]}

-wkst <client_name> Optionally set a workstation name in the NTLM request.

-pdcdump
Display information about every Domain Controller in use at NAS server level.
Usage:

svc_cifssupport {<NAS_server_name> | ALL} -pdcdump

-pingdc
Checks the network connectivity from the CIFS server, as specified by its computer name, to a domain
controller. Once connectivity is established, it verifies that a CIFS server can access and use the domain
controller services. Applies to compname only.
Usage:

svc_cifssupport {<NAS_server_name> | ALL} -pingdc -compname <comp_name>

[-dc <netbios_DC_name>] [-verbose]

-samr
Query the groups a user belongs to using either the user name or SID.
NOTE: The SID must be provided in hexadecimal format. This command only applies to servers that
are joined to a Windows domain.
Usage:

svc_cifssupport {<NAS_server_name> | ALL} -samr -nb <comp_name> {-sid

<SID> | -user <user_name>}

-secmap
Access the Secure Mapping database that acts as a cache mechanism to relate Windows SIDs to UNIX
UIDs.
NOTE: Modifying a SID to UID mapping can impact security. Use with caution.

Usage:

svc_cifssupport {<NAS_server_name> | ALL} -secmap

-list
[ -user <user_name> -domain <domain_name>
| -domain <domain_name>
| -sid <SID>
| -uid <user_id>

22
| -gid <group_id> ]
| -create {-name <name> -domain <domain_name> | -sid <SID> }
| -update {-name <name> -domain <domain_name> | -sid <SID> }
| -delete {-name <name> -domain <domain_name> | -sid <SID> }
| -export [-file <filename>]
| -import -file <filename>
| -report

-list [ - List the Secure Mapping entries, filtered by the specified options.
user <user_name>
-domain
<domain_name>
| -domain
<domain_name> |
-sid <SID> | -uid
<user_id> | -gid
<group_id> ]
-create {-name Add a new mapping entry in the Secure Mapping database.
<name> -domain
<domain_name> |
-sid <SID> }
-update {-name Update a mapping entry from the Secure Mapping database.
<name> -domain
<domain_name> |
-sid <SID> }
-delete {-name Delete a mapping entry from the Secure Mapping database.
<name> -domain
<domain_name> |
-sid <SID> }
-export [-file Export Secure Mapping database to the specified file.
<filename>]
-import -file Import Secure Mapping database from the specified file.
<filename>
-report Display Secure Mapping database health and content.

NOTE: Modifying SID/UID mapping can potentially affect security. Use these options with caution.

-setspn
Manage Windows security principals (SPNs) of the specified computer that is joined to AD.
NOTE: SPNs are required for domain configurations in which the DNS domain is different than
authentication domain (Kerberos realm). For example, if the DNS server zone includes a DNS
CNAME record that maps compname.<domain1 FQDN> to compname.<server's domain
FQDN>, then the SPN host compname.<domain1 FQDN> must be added for the compname.

Usage:

svc_cifssupport {<NAS_server_name> | ALL} -setspn

-list compname=<comp_name>
| -add <SPN>
compname=<comp_name>,domain=<full_domain_name>,admin=<admin_name>
| -delete <SPN>

-list Display all SPNs for the specified FQDN server, both for the SMB server and
compname=<comp_n for the KDC Windows AD entry.
ame>
-add <SPN> Add the specified SPN to both the NAS server and AD.
compname=<comp_n
ame>,domain=<full_d
omain_name>,admin=
<admin_name>

23
-delete <SPN> Delete the specified SPN for both the NAS server and AD.

-smbhash
Troubleshoot issues with the Microsoft Windows Branch caching mechanism. BranchCache V1 and
BranchCache V2 are supported.
Usage:

svc_cifssupport {<NAS_server_name> | ALL} -smbhash

-hashgen <path> [-recursive] [-minsize <size>]
| -hashdel <path> [-recursive]
| -abort <id>
| -info
| -fsusage <fs_name>
| -exclusionfilter <filter>
| -audit {enable | disable} [-task] [-service] [-access]
| -cleanup <fs_name> [-all | -unusedfor <days> | -unusedsince
<date>]

-hashgen <path> [- Generate all SMB hash files for the specified path. If -recursive is used,
recursive] [-minsize the SMB hash is recursively generated for the subdirectories.
<size>]
-hashdel <path> [- Delete all SMB hash files for the specified path.
recursive]
-abort <id> Cancel the specified pending or ongoing request (hash file generation or
deletion). The ID for the request is in the output of -info.
-info Show detailed information for the hash generation service.
-fsusage <fs_name> Display the SMB hash file disk usage for the specified file system.
-exclusionfilter Do not generate an SMB hash file for files that match the exclusion filter.
<filter>
-audit {enable | Enable the generation of audits in the smbhash event log.
disable} [-task] [-
service] [-access]
-cleanup <fs_name> Clean up the SMB hash files for the specified file system.
[-all | -unusedfor
<days> |
-unusedsince <date>

-Unjoin
Unjoin a SMB server from its active directory domain. The password for the specified account with
domain administrator privileges must be provided when prompted.
Usage:

svc_cifssupport {<NAS_server_name> | ALL} -Unjoin

-compname <comp_name> -domain <full_domain_name> -admin <admin_name>

Example usage
Audit (list) the CIFS connections of the CIFS server of a NAS server "mynas":
svc_cifssupport mynas -audit

vdm1 :
|||| AUDIT Ctx=0x00110f1288, ref=2, W2K8 Client(MYWORKSTATION) Port=57416/445
||| SERVER_119[DOMAINB] on if=4_FCNCH0972C3275
||| CurrentDC 0x00110c8688=FRA165202
||| Proto=NT1, Arch=Win2K, OS 6.1 Build 7601, RemBufsz=0xffff, LocBufsz=0xffff,
popupMsg=1
||| 0 FNN in FNNlist NbUsr=1 NbCnx=2
||| Uid=0x3f NTcred(0x0005e9b468 RC=4 NTLMSSP Capa=0x2001) 'DOMAINB\eric1'
|| Cnxp(0x0010f5aa88), Name=IPC$, cUid=0x3f Tid=0x3f, Ref=1, Aborted=0

24
| readOnly=0, umask=22, opened files/dirs=0
| types=Global System - - - - - - -
| Absolute path of the share=\.etc
|| Cnxp(0x00098c81c8), Name=share1, cUid=0x3f Tid=0x40, Ref=1, Aborted=0
| readOnly=0, umask=22, opened files/dirs=0
| types=Global - - - - - - - OCNone
| Absolute path of the share=\fs1
total smb_streamCtx: 1

Display the current state of SMB home directory of the NAS server named "vdm1":
svc_cifssupport vdm1 -homedir

vdm1 : done

SMB home directories enabled : False

Enable explicitly the SMB home directory of the NAS server named "vdm1":
svc_cifssupport vdm1 -homedir -enable

vdm1 : done

Display the Access Control List (ACL) for the directory /fs1 on the NAS server "mynas":
svc_cifssupport mynas -acl -path /fs1

vdm1 :done

ACL DUMP REPORT

Path : /fs1
UID : 0
GID : 0
Rights : rwxr-xr-x
owner SID : S-1-5-12-1-0
group SID : S-1-5-12-2-0

DACL

ALL S-1-1-0
ALLOWED 0x3 0x1f01ff RWXPDO

Related commands
Antivirus configuration (svc_cava)
Dynamic Access Control (svc_dac)
Event Publishing diagnostics (svc_event_publishing)
View locks (svc_lockd)
Advanced NAS settings (svc_nas)
NAS server backup and restore statistics (svc_pax)
Dump VHDX metadata (svc_vhdx)

Configure ConnectEMC (svc_connectemc)

This service script allows the user to enable and configure ConnectEMC.
Function: Configuration
Mode: Normal
Usage: General Use

25
Description
In addition to enabling or disabling ConnectEMC, this script is used to show the status and configuration of ConnectEMC,
change email settings, and test the connection. The command runs on either SP when both SPs are in Normal Mode and is
supported on both physical and virtual deployments, excluding UnityVSA Community Edition.

Use cases
Usage:

svc_connectemc
[-h | --help]
| [-g | --getconfig]
| [-s | --status]
| [-e | --enable] <SMTP address>
| [-m | --sendermail] <sender email address>
| [-c | --changeserver] <SMTP address>
| [-t | --testsendalert]
| [-d | --disable]

Options:
[-h | --help]
Display help and exit.
[-g | --getconfig]
Display the current ConnectEMC configuration.
[-s | --status]
Display the status of ConnectEMC.
[-e | --enable] <SMTP address>
Enable ConnectEMC.
[-m | --sendermail] <sender email address>
Set (with --enable) or modify the email address ConnectEMC uses to send alerts.
[-c | --changeserver] <SMTP address>
Change the SMTP server configuration after ConnectEMC is enabled.
[-t | --testsendalert]
Send a test dialhome to Dell.
[-d | --disable]
Disable ConnectEMC.

Example usage
Display ConnectEMC status:
svc_connectemc -s

ConnectEMC: NOTRUNNING DISABLED

Enable ConnectEMC:
svc_connectemc -e smtp.server.com

INFO [spa]: Enabling ConnectEMC

INFO [spa]: Persisting SMTP server configuration
INFO [spa]: Persisting sender email address configuration
INFO [spa]: ConnectEMC has been enabled successfully.

Display ConnectEMC configuration details:

26
svc_connectemc -g

INFO [spa]: SMTP Host: smtp.server.com

INFO [spa]: SENDER EMAIL: bs-d3092@emc.com
INFO [spa]: EMC Destination Email: emailalertesg@emc.com

Set the email address ConnectEMC uses to send alerts:

svc_connectemc -m testaccount@company.com
NOTE: Starting with Unity OE 5.3, Connect Home connectivity notifications using <serialNumber>@emc.com are no longer
the default. When configuring Connect Home connectivity, you must include an email address from your system's domain
name or an applicable email address that can pass authentication from your own SMTP server.

INFO [spa]: Setting sender email address to testaccount@company.com

Change the email server while ConnectEMC is enabled:

svc_connectemc -c sample.company.com

INFO [spa]: Setting SMTP Host to sample.company.com

Test the capability of ConnectEMC to send a message to support:

svc_connectemc -t

INFO [spa]: Test Dialhome request sent

Disable ConnectEMC:
svc_connectemc -d

INFO [spa]: Disabling ConnectEMC

INFO [spa]: ConnectEMC has been disabled successfully.

Related commands
None.

Copy data in vault drives (svc_copyto)

This service script is used to copy user data from one drive to another. It can only be used for system (vault) drives (slots 0-3)
in traditional pools.
Function: Recovery
Mode: Normal
Usage: Technical Service

Description
This service script is used to copy user data from one drive to another. It can only be used for system (vault) drives (slots 0-3)
in traditional pools. When a drive fails, a hot spare is permanently swapped in. The user can use this script to move the data
back to the original location when the faulted drive has been replaced.
Permissible destination drive values:
● Unity 480(F), 680(F), 880(F) models: 99_0_0, 99_0_1, 99_0_2, and 99_0_3
● All other Unity models: 0_0_0, 0_0_1, 0_0_2, and 0_0_3

27
Use cases
Usage:

svc_copyto
[-h|--help]
| [-sd <source drive>]
| [-dd <destination drive>]

Options:
[-h | --help]
Display help and exit.
[-sd <source drive>]
Source drive, in bus_enclosure_slot format.

[-dd <destination Destination drive, in bus_enclosure_slot format.

drive>]

Example usage
To copy user data from one drive to another:
svc_copyto -sd 0_1_2 -dd 0_0_3

Successfully initiate copyTo command from source object 0x10a to dest object 0x4.
# of Regressions Caused : 0

Related commands
None.

Upload SSL certificates (svc_custom_cert)

This service script installs SSL certificates.
Function: Configuration
Mode: Normal
Usage: General Use

Description
This command installs custom SSL certificates for use by the GUI web server in both Normal and Service Mode. It looks for
<cert file base path>.pk and <cert file base path>.crt files that contain the private key and certificate
respectively.
The private key must have a strength of at least 2048 bits.

Use cases
Usage:

svc_custom_cert
[-h | --help]
| <cert file base path>

Options:
[-h | --help]

28
Display help and exit.
<cert file base path>
Install an SSL certificate, where <cert file base path> is the file path of the directory containing
the certificate files.

Related commands
None.

Dynamic Access Control (svc_dac)

This service script provides Dynamic Access Control configuration and diagnostic options.
Function: Configuration, Diagnostic
Mode: Normal
Usage: General Use

Description
This command provides the following Dynamic Access Control configuration options:
● Enable (default) or disable the feature.
● Enable or disable (default) the logging of differences between proposed and effective permissions. Changes to this
configuration are not persistent and it returns to its default value when the SP is restarted.
● Add and delete custom recovery rules.
This command also provides the following Dynamic Access Control diagnostic options:
● Show whether the feature is enabled or disabled. This command also verifies that the state is consistent in both SPs.
● Show details of all Central Access Policies associated with a compname (that is, a CIFS server).
● Show details of a specific Central Access Policy associated with a CIFS server, either by distinguished name or by CAPID.
● Change the verbosity of logging produced by the Dynamic Access Control feature. Changes to verbosity are not persistent
and it returns to its default value when the SP is restarted.

Use cases
Usage:

svc_dac
[-h | --help]
| <svdm>
{[-e | --enable]
| [-d | --disable]
| [-s | --state]
| --cap-staging-enable
| --cap-staging-disable
| [-v | --verbosity] <level>}
| <vdm>
{[-i | --info] <compname>
{--dn <policy_distinguished_name>
| --id <policy_id>}
| [-p | --preload] <compname> --dn <policy_dn>
| [-r | --refresh] <compname>
| --delete <compname> --id <policy_id>
| --add-recovery-rule <compname> --rule-name <rule_name> --resource-condition
<resource_condition> --effective-security <effective_security>
| --delete-recovery-rule <compname> --rule-name <rule_name>}

Options:
[-h | --help]
Display help and exit.

29
<svdm>
Perform an action on <svdm>, where <svdm> is one of:
● SVDM_A
● SVDM_B
● ALL

[-e | --enable] Enable DAC on <svdm>. Only valid if <svdm> is ALL.

[-d | --disable] Disable DAC on <svdm>. Only valid if <svdm> is ALL.
[-s | --state] Show current state of DAC on <svdm>. Only valid if <svdm> is ALL.
--cap-staging-enable Enable the evaluation of proposed permissions on <svdm> where <svdm> is
one of:
● SVDM_A
● SVDM_B
● ALL
Differences between the current and proposed permissions are logged.
--cap-staging-disable Disable the evaluation of proposed permissions on <svdm> (this is the
default), where <svdm> is one of:
● SVDM_A
● SVDM_B
● ALL
[-v | --verbosity] Set the verbosity of log messages associated with DAC on <svdm>, where
<level> <svdm> is one of:
● SVDM_A
● SVDM_B
● ALL
And <level> is one of:
● ad_dbg
● ad_dbg2
● ad_dbg3
● all_dbg
● all_dbg2
● all_dbg3
● compile_dbg
● default
● eval_dbg
● eval_dbg2
● eval_dbg3
● gpo_dbg
● policy_dbg
● recovery_dbg
● thrd_dbg
NOTE: Specifying a level of dbg2 or dbg3 significantly reduces the
performance of the system.

<vdm>
Perform an action on <vdm>, where <vdm> is the NAS Server Name.

[-i | --info] Show details of all the policies in the policy manager associated with
<compname> <compname>, where <compname> is the Active Directory Computer Name.

--dn Show details of the policy with

<policy_distinguished the specified distinguished name in
_name> the policy manager associated with
<compname>, where <policy_distinguished_name>
is of the form "CN=Finance Policy,

30
CN=Central Access Policies,CN=Claims
Configuration,CN=Configuration,
DC=test,DC=prv".
--id <policy_id> Show details of the policy with the specified policy id
in the policy manager associated with <compname>,
where <policy_id> is of the form S-1-17-n-n-n-
n.

[-p | --preload] Load the policy with the specified distinguished name into the policy manager
<compname> --dn associated with <compname>.
<policy_distinguished
_name>
[-r | --refresh] Refresh all the policies currently in the policy manager associated with
<compname> <compname>. Policies that no longer exist in the Active Directory will be
deleted.
--delete <compname> Delete the policy with the specified policy id from the policy manager
--id <policy_id> associated with <compname>.
--add-recovery-rule Add a recovery rule with the specified name to the policy manager associated
<compname> --rule- with <compname>, where:
name <rule_name> ● <rule_name> is the name of the new rule. If a recovery rule already exists
--resource-condition with the specified name it will be replaced by the new rule.
<resource_condition> ● <resource_condition> is an expression that is used to determine the
--effective-security resources the new recovery rule applies to. Omitting this option (or
<effective_security> specifying the empty string) means the new rule is applicable to all
resources.
● <effective_security> SDDL ACL that specifies the effective security for
the new recovery rule.
--delete-recovery- Delete the specified recovery rule from the policy manager associated with
rule <compname> <compname>. <rule_name> is the name of the recovery rule to delete.
--rule-name
<rule_name>

Example usage
Query Dynamic Access Control state:
svc_dac ALL --state

DAC is enabled

Enable Dynamic Access Control (only needed if --disable was used earlier):
svc_dac ALL --enable
svc_dac ALL --state

DAC is enabled

Disable Dynamic Access Control:

svc_dac ALL --disable
svc_dac ALL --state

DAC is disabled

Enable the logging of differences between proposed and effective permissions:

svc_dac SVDM_A --cap-staging-enable

31
The following server log excerpt shows a difference between proposed and effective permissions (the prefix that is displayed
here varies and is only an example). The hexadecimal numbers allow the exact reason for the difference to be established:

nt_cred={user=mreid domain=dac.prv} File={fsid=15 ino=77} policy="Finance Policy"

rule="Finance Documents Rule" expr=acl: Effective Access != Proposed Access:
effective=0x0 (0x3/0x7) proposed=0x1 (0x2/0x7)

Disable the logging of differences between proposed and effective permissions (only needed if --cap-staging-enable was used
earlier):
svc_dac SVDM_A --cap-staging-disable
Set the verbosity of the logging produced by the Dynamic Access Control feature ("eval_dbg" will output a single line in the
server log whenever a Central Access Policy is evaluated):
svc_dac SVDM_A --verbosity eval_dbg
Set the verbosity of logging to its default level (no logging unless there is a problem):
svc_dac SVDM_A --verbosity default
Dump all the Central Access Policies that are associated with compname dacjb3 on VDM NASServer00:
svc_dac NASServer00 --info dacjb3
NOTE: In Unity, by default the compname is same as VDM name, use the following command:
svc_dac NASServer00 --info NASServer00

dumpPolicies: thrd=0x0006a78fe0 mgr=0x00044b3488 - Central Access Policies in order of

use:
CAP_SUMMARY - <Default Recovery CompName>: Added Rule "Default Recovery Rule" to Policy
"Recovery Policy"
Policy CN=Finance Policy
DN=CN=Finance Policy,CN=Central Access Policies,CN=Claims
Configuration,CN=Services,CN=Configuration,DC=eft2k12r2,DC=fra,DC=location,DC=room,DC=com
pany,DC=com
spid=S-1-17-4139820701-1097067024-1431851945-3663950443
compName=dacjb3
domainName=eft2k12r2.fra.loc.room.company.com
configDomain=eft2k12r2.fra.loc.room.company.com
whenCreated=20150507092525.0Z
whenChanged=20150507092525.0Z
uSNCreated=2763040
uSNChanged=2763042
state=Uncompiled
source=Preload
preloadGenerationNumber=1
isRecoveryPolicy=false
refreshTime=20150616140213.0Z - Tue Jun 16 14:02:13 2015
Rule CN=Finance Documents Rule
DN=CN=Finance Documents Rule,CN=Central Access Rules,CN=Claims
Configuration,CN=Services,CN=Configuration,DC=eft2k12r2,DC=fra,DC=location,DC=room,DC=com
pany,DC=com
Effective Security=O:SYG:SYD:AR(A;;FA;;;OW)(A;;FA;;;BA)
(A;;0x1200a9;;;S-1-5-21-2304111109-38630077-404395154-2264)
(A;;0x1301bf;;;S-1-5-21-2304111109-38630077-404395154-2265)(A;;FA;;;SY)
(XA;;0x1301bf;;;AU;((@USER.ad://ext/country:88d256bee1a3d518 Any_of
@RESOURCE.Country_88d256bee1e69721) && (@USER.ad://ext/department:88d256bee1d3841c
Any_of @RESOURCE.Department_MS)))
Proposed Security=O:SYG:SYD:AR(A;;FA;;;OW)(A;;FA;;;BA)(A;;FA;;;SY)
(A;;FA;;;WD)
Resource Condition=(@RESOURCE.Department_MS Contains {"Finance"})
whenCreated=20150507092525.0Z
whenChanged=20150601145251.0Z
uSNCreated=2763039
uSNChanged=2918983
isCompiled=false
isCompilationSuccessful=false
dumpPolicies: thrd=0x0006a78fe0 mgr=0x00044b3488 - Central Access Recovery Policy:
Policy CN=Recovery Policy
DN=Internal Recovery Policy
spid=S-1-1-0
compName=<Default Recovery CompName>

32
domainName=NA
configDomain=NA
whenCreated=NA
whenChanged=NA
uSNCreated=NA
uSNChanged=NA
state=Uncompiled
source=Unknown
preloadGenerationNumber=0
isRecoveryPolicy=true
refreshTime=19700101000000.0Z - Thu Jan 1 00:00:00 1970
Rule CN=Default Recovery Rule
DN=Default Recovery Rule
Effective Security=O:SYG:SYD:(A;;FA;;;OW)(A;;FA;;;BA)(A;;FA;;;SY)
Proposed Security=
Resource Condition=
whenCreated=NA
whenChanged=NA
uSNCreated=NA
uSNChanged=NA
isCompiled=false
isCompilationSuccessful=false
dumpPolicies: thrd=0x0006a78fe0 mgr=0x00044b3488 - Central Access Policy Refresh
Information:
Preload Generation Number=1
Update Interval=10000 (milliseconds)
Next Update=19700101000000.0Z - Thu Jan 1 00:00:00 1970

Dump a specific Central Access Policy by distinguished name:

svc_dac NASServer00 --info dacjb3 --dn "CN=Finance Policy,CN=Central Access
Policies,CN=Claims
Configuration,CN=Services,CN=Configuration,DC=eft2k12r2,DC=fra,DC=location,DC=room,DC=compa
ny,DC=com"

CAP_SUMMARY - dacjb3: Rule Compilation "Finance Documents Rule" Succeeded

Policy CN=Finance Policy
DN=CN=Finance Policy,CN=Central Access Policies,CN=Claims
Configuration,CN=Services,CN=Configuration,DC=eft2k12r2,DC=fra,DC=location,DC=room,DC=com
pany,DC=com
spid=S-1-17-4139820701-1097067024-1431851945-3663950443
compName=dacjb3
domainName=eft2k12r2.fra.loc.room.company.com
configDomain=eft2k12r2.fra.loc.room.company.com
whenCreated=20150507092525.0Z
whenChanged=20150507092525.0Z
uSNCreated=2763040
uSNChanged=2763042
state=Compiled
source=Preload
preloadGenerationNumber=1
isRecoveryPolicy=false
refreshTime=20150616140213.0Z - Tue Jun 16 14:02:13 2015
Rule CN=Finance Documents Rule
DN=CN=Finance Documents Rule,CN=Central Access Rules,CN=Claims
Configuration,CN=Services,CN=Configuration,DC=eft2k12r2,DC=fra,DC=location,DC=room,DC=com
pany,DC=com
Effective Security=O:SYG:SYD:AR(A;;FA;;;OW)(A;;FA;;;BA)
(A;;0x1200a9;;;S-1-5-21-2304111109-38630077-404395154-2264)
(A;;0x1301bf;;;S-1-5-21-2304111109-38630077-404395154-2265)(A;;FA;;;SY)
(XA;;0x1301bf;;;AU;((@USER.ad://ext/country:88d256bee1a3d518 Any_of
@RESOURCE.Country_88d256bee1e69721) && (@USER.ad://ext/department:88d256bee1d3841c
Any_of @RESOURCE.Department_MS)))
Proposed Security=O:SYG:SYD:AR(A;;FA;;;OW)(A;;FA;;;BA)(A;;FA;;;SY)
(A;;FA;;;WD)
Resource Condition=(@RESOURCE.Department_MS Contains {"Finance"})
whenCreated=20150507092525.0Z
whenChanged=20150601145251.0Z
uSNCreated=2763039
uSNChanged=2918983
isCompiled=true
isCompilationSuccessful=true

33
Dump a specific Central Access Policy by CAPID (a.k.a. scoped policy ID):
svc_dac NASServer00 --info dacjb3 --id S-1-17-4139820701-1097067024-1431851945-3663950443

Policy CN=Finance Policy

DN=CN=Finance Policy,CN=Central Access Policies,CN=Claims
Configuration,CN=Services,CN=Configuration,DC=eft2k12r2,DC=fra,DC=location,DC=room,DC=com
pany,DC=com
spid=S-1-17-4139820701-1097067024-1431851945-3663950443
compName=dacjb3
domainName=eft2k12r2.fra.loc.room.company.com
configDomain=eft2k12r2.fra.loc.room.company.com
whenCreated=20150507092525.0Z
whenChanged=20150507092525.0Z
uSNCreated=2763040
uSNChanged=2763042
state=Compiled
source=Preload
preloadGenerationNumber=1
isRecoveryPolicy=false
refreshTime=20150616140213.0Z - Tue Jun 16 14:02:13 2015
Rule CN=Finance Documents Rule
DN=CN=Finance Documents Rule,CN=Central Access Rules,CN=Claims
Configuration,CN=Services,CN=Configuration,DC=eft2k12r2,DC=fra,DC=location,DC=room,DC=com
pany,DC=com
Effective Security=O:SYG:SYD:AR(A;;FA;;;OW)(A;;FA;;;BA)
(A;;0x1200a9;;;S-1-5-21-2304111109-38630077-404395154-2264)
(A;;0x1301bf;;;S-1-5-21-2304111109-38630077-404395154-2265)(A;;FA;;;SY)
(XA;;0x1301bf;;;AU;((@USER.ad://ext/country:88d256bee1a3d518 Any_of
@RESOURCE.Country_88d256bee1e69721) && (@USER.ad://ext/department:88d256bee1d3841c
Any_of @RESOURCE.Department_MS)))
Proposed Security=O:SYG:SYD:AR(A;;FA;;;OW)(A;;FA;;;BA)(A;;FA;;;SY)
(A;;FA;;;WD)
Resource Condition=(@RESOURCE.Department_MS Contains {"Finance"})
whenCreated=20150507092525.0Z
whenChanged=20150601145251.0Z
uSNCreated=2763039
uSNChanged=2918983
isCompiled=true
isCompilationSuccessful=true

Load a specific Central Access Policy into the GPO cache (by distinguished name):
svc_dac NASServer00 --preload dacjb3 --dn "CN=Finance Policy,CN=Central Access
Policies,CN=Claims
Configuration,CN=Services,CN=Configuration,DC=eft2k12r2,DC=fra,DC=location,DC=room,DC=compa
ny,DC=com"
NOTE: The "--preload" option is provided for diagnostic purposes only—it would be more normal to use
"svc_cifssupport NASServer00 -gpo -update server=dacjb3 domain=eft2k12r2" to update the whole
GPO cache rather than just load a single Central Access Policy.
Refresh all the Central Access Policies that are in the GPO cache (defunct policies are removed):
svc_dac NASServer00 --refresh dacjb3
Delete a specific Central Access Policy from the GPO cache (by CAPID):
svc_dac NASServer00 --delete dacjb3 --id S-1-17-4139820701-1097067024-1431851945-3663950443

Policy CN=Finance Policy

34
source=Unknown
preloadGenerationNumber=0
isRecoveryPolicy=false
refreshTime=20150616144241.0Z - Tue Jun 16 14:42:41 2015
Rule CN=Finance Documents Rule
DN=CN=Finance Documents Rule,CN=Central Access Rules,CN=Claims
Configuration,CN=Services,CN=Configuration,DC=eft2k12r2,DC=fra,DC=location,DC=room,DC=com
pany,DC=com
Effective Security=O:SYG:SYD:AR(A;;FA;;;OW)(A;;FA;;;BA)
(A;;0x1200a9;;;S-1-5-21-2304111109-38630077-404395154-2264)
(A;;0x1301bf;;;S-1-5-21-2304111109-38630077-404395154-2265)(A;;FA;;;SY)
(XA;;0x1301bf;;;AU;((@USER.ad://ext/country:88d256bee1a3d518 Any_of
@RESOURCE.Country_88d256bee1e69721) && (@USER.ad://ext/department:88d256bee1d3841c
Any_of @RESOURCE.Department_MS)))
Proposed Security=O:SYG:SYD:AR(A;;FA;;;OW)(A;;FA;;;BA)(A;;FA;;;SY)
(A;;FA;;;WD)
Resource Condition=(@RESOURCE.Department_MS Contains {"Finance"})
whenCreated=20150507092525.0Z
whenChanged=20150601145251.0Z
uSNCreated=2763039
uSNChanged=2918983
isCompiled=true
isCompilationSuccessful=true

NOTE: The "--delete" option is provided for diagnostic purposes only. Although it appears to be a dangerous option it
is not, because Central Access Policies are retrieved from the Active Directory on-demand. Therefore this option is only
dangerous if the domain controller is not currently reachable.
Add a custom recovery rule—in this case for directories/files classified as belonging to the "Engineering" department:
svc_dac NASServer00 --add-recovery-rule dacjb3 --rule-name "Engineering Recovery Rule"
--resource-condition '(@RESOURCE.Department_MS == "Engineering")' --effective-security
'O:SYG:SYD:AR(A;;FA;;;OW)(A;;FA;;;BA)(A;;FA;;;SY)(XA;;FA;;;AU;(Member_of {SID(BA)}))'

GPO: Writing gpo cache for vdm SVDM_A

GPO Cache file written
GPO: Writing gpo cache for vdm NASServer00
GPO Cache file written

NOTE:
● Recovery rules are only used when GPO cache does not contain the Central Access Policy with the CAPID associated
with the resource being accessed AND it is not possible to fetch the Central Access Policy from the domain controller
(either because it is not reachable or the CAPID is in some way invalid).
● Adding a recovery rule with the same --rule-name as an existing recovery rule will cause the existing recovery rule to
be replaced.
● See the Microsoft Windows Protocols reference document [MS-DTYP]: Windows Data Types for details on SDDL
syntax. --resource-condition expects a cond-expr and --effective-security expects an sddl.

Delete a custom recovery rule:

svc_dac NASServer00 --delete-recovery-rule dacjb3 --rule-name "Engineering Recovery Rule"

GPO: Writing gpo cache for vdm SVDM_A

GPO Cache file written
GPO: Writing gpo cache for vdm NASServer00
GPO Cache file written

NOTE: The "Default Recovery Rule" cannot be deleted.

Related commands
Antivirus configuration (svc_cava)

35
CIFS support (svc_cifssupport)
Event Publishing diagnostics (svc_event_publishing)
View locks (svc_lockd)
Advanced NAS settings (svc_nas)
NAS server backup and restore statistics (svc_pax)
Dump VHDX metadata (svc_vhdx)

Data protection operations (svc_dataprotection)

This service script allows the user to set the replication synchronization rate and clean up any replication session that the
UEMCLI cannot delete.
Function: Configuration, Recovery
Mode: Both
Usage: General Use

Description
This command performs a specified action on data protection resources, such as a snapshot or replication session. When a
replication session cannot be recovered, follow this procedure as far as required to resolve the issue:
1. Use this command on both the source and destination systems with the option -r repsess -a deletetaskonly.
2. If the issue persists, use the UEMCLI command uemcli /prot/rep/session delete on both systems.
3. If the session still exists, use this command with the option -r repsess -a delete on both systems.
The synchronization rate must be changed on source side, and it is persistent after restarting. However, if a failover occurs on
the destination side, it is reset to medium and must be changed again after resume or failback.

Use cases
Usage:

svc_dataprotection
[-h | --help]
| [-r | --resource] repsess | snap
{[-a | --action] {check | delete | deletetaskonly | syncrate={high | med | low}
| showsyncrate | recover | deletebloonly | showRep | clearRep}
| [-s | --sessionid]
| [-n | --resname]
| [-o | --resoid]
| [-i | --remotesysid]
| [-t | --restype] {LU | LG | FS | VDM}
| [-u | --username]
| [-p | --password]
| [-allowAsyncSnapReplication] {yes | no }}

Options:
[-h | --help]
Display help and exit.
[-r | --resource] repsess | snap
Specify the resource type. For a snapshot, specify the name of the backup snapshot or snapset.

[-a | --action] Specify the action to be performed on the resource, where valid values are:
● check—Checks the related replication sessions or replication resource
object state. As a best practice, use this option before using the related
cleanup options.
● delete—Remove non-recoverable replication sessions or snaps which
cannot be removed with UEMCLI.

36
● deletetaskonly—Delete only the replication task, not the session. This
action can delete any running task, even if it has become unresponsive.
● syncrate= {high|med|low}—Specify the synchronization rate between
the replication source and destination for synchronous replication sessions.
The rate can be set at the consistency group level as well as the member
level. Default is medium.
○ high—Complete the operation as quickly as possible.
○ low—Minimize the host I/O impact.
○ When used with -s ALL—Set the synchronization rate for all sessions
to the specified rate.
● showsyncrate—Display the current synchronization rate.
● recover—Reset objects of a snapshot operation.
● deletebloonly—Delete only the replication Business Logic Object
(BLO). The BLO is a component that can still remain in memory after a
replication session fails. This is used to completely clean up the session.
● showRep—Display all replication information according to the snap name.
● clearRep—Clear replication information for a specified snap according to
the remote system ID.
NOTE: For snapshots, only the delete and recover actions apply.

[-s | --sessionid] Specify the replication session ID upon which the action is taken. The ALL
option can be used with syncrate and showsyncrate.
[-n | --resname] Specify the source or destination resource name of the replication session
upon which the action is taken.
[-o | --resoid] Specify the source or destination resource OID of the replication session upon
which the action is taken. For snaps, specify the IOD of the backup snap/
snapset where the action will occur.
[-i | --remotesysid] The source remote system ID, the option was used when the restore action is
specified.
[-t | --restype] Optional. If "-n" specified, and duplicated names found. Where valid values for
<type> are:
● LU
● LG
● FS
● VDM
For VMFS, use LG.
[-u | --username] Specify the UEMCLI username for the command (optional). The default value
is admin.
[-p | --password] Specify the UEMCLI password for the command (optional).
[- Optional. Enables or disables snapshot replication functionality on
allowAsyncSnapRepli asynchronous file system replication session. Where valid values are:
cation] ● yes – Enables snapshot replication functionality.
● no – Disables snapshot replication functionality.

Example usage
Check the replication session or replication resource status before executing any other cleanup actions.
svc_dataprotection -r repsess -a check -s
81604378625_FCNCH097039364_0000_81604378625_FCNCH097435285_0000

root line:935 WARNING GenericStorage01 is not in ready state

root line:1541 INFO ========1. Check on the version left for the replication========
root line:1547 WARNING versionset left 81604378625
root line:1550 INFO ========2. Check on the snap left for the replication========
root line:1567 WARNING Snap left

37
81604378625_FCNCH097039364_0000.ckpt000_64519397754657220.2_433
root line:1567 WARNING Snap left
81604378625_FCNCH097039364_0000.ckpt000_64519397754605549.1_433
root line:1572 INFO ========3. Check on the private volume left for the
replication========
root line:1579 WARNING Private vu left 81604378625_433-RepV2Priv-0
root line:1579 WARNING Private vu left 81604378625_433-RepV2Priv-1
root line:1582 INFO ========4. Check on the auxiliary volume left for the
replication========
root line:1585 WARNING Auxvolume left ['81604378625_433-RepV2Aux-0']
root line:1588 INFO ========5. Check on the role/state(1/0) for the replication
resource========
root line:1602 WARNING Async-Role:2 Async-State:2 Sync-Role:1 Sync-State:0
root line:1606 INFO ========6. Check on the left on name DB for the replication========

Delete a replication session by session ID:

svc_dataprotection -r repsess -a delete -s
42949673102_FCNCH0972C30C3_0000_42949673096_FCNCH0972C30C3_0000
Delete only an unresponsive task on the replication session by session ID:
svc_dataprotection -r repsess -a deletetaskonly -s
42949673102_FCNCH0972C30C3_0000_42949673096_FCNCH0972C30C3_0000
Delete a replication session of LU by LU name:
svc_dataprotection -r repsess -a delete -n srcLun1 -t LU
Delete a replication session leftover on the file system by FS OID:
svc_dataprotection -r repsess -a delete -o 0x2800000003
Delete the BLO (Business Logic Object) for a replication session.
svc_dataprotection -r repsess -a deletebloonly -s
103079215109_FCNCH097447776_0000_103079215111_FCNCH097507593_0000
Set the synchronization rate for a session by session ID:
svc_dataprotection -r repsess -a syncrate=high -s
81604378625_FNM00151702100_0000_81604378625_FNM00151702099_0000
Set the synchronization rate for all synchronous replication sessions:
svc_dataprotection -r repsess -a syncrate=low -s ALL
Display the synchronization rate for a session by session ID:
svc_dataprotection -r repsess -a showsyncrate -s
42949673102_FCNCH0972C30C3_0000_42949673096_FCNCH0972C30C3_0000
List the synchronization rate for all synchronous replication sessions:
svc_dataprotection -r repsess -a showsyncrate -s ALL
Display consistency group replication sessions with the synchronization rate for each member:
svc_dataprotection -r repsess -a showsyncrate -s
81604378625_FNM00151702100_0000_81604378625_FNM00151702099_0000
Delete objects of a snapshot operation by specifying the snap name:
svc_dataprotection -r snap -a delete -n UTC_2017-11-24_07:19:46

Snap UTC_2017-11-24_07:19:46 is found

PO 0x110000000f for snap UTC_2017-11-24_07:19:46 is found
delete PO(0x110000000f) succuessfully
delete snap(0x2800000006) succuessfully
Operation successfully

Reset objects of snap operation by snapshot OID:

svc_dataprotection -r snap -a recover -n UTC_2017-11-24_06:05:53

PO for snap UTC_2017-11-24_06:05:53 is found

recover snap(0x90000000E) successfully
recover PO(0x1100000003) successfully

38
PO for snap UTC_2017-11-24_06:05:53 is found
recover snap(0x90000000F) successfully
recover PO(0x1100000004) successfully
Operation successfully

Allow snapshot replication for an asynchronous replication session by session ID:

svc_dataprotection -r repsess -a modify
-s 171798691861_FCNCH197574263_0000_171798691882_FCNCH197574263_0000 --
allowAsyncSnapReplication yes
Delete the BLO for a failed replication session. This command will not remove any other replication session objects.
svc_dataprotection -r repsess -a deletebloonly -s
103079215109_FCNCH097447776_0000_103079215111_FCNCH097507593_0000

root line:423 INFO find vdmoid via in-memory version set, vdmoid 2
root line:1089 INFO ['Nway:False', 'bloDeleteFlag:true',
'coexist:False', 'delcfgsnap:True', 'delsession:[]',
'isSyncDelSession:False', 'keepsession:[]', 'name:srcNaserver3',
'priVuTagClean:[]', 'privateVuTagNumList:None', 'resoid:0X1800000005',
'session:103079215109_FCNCH097447776_0000_103079215111_FCNCH097507593_0000', 'slot:3',
'taskDeleteFlag:false', "taskid:['FCNCH0974477760000_0_1635:8589936227']", 'type:VDM',
'vdmid:5']
root line:1717 INFO starting to clean replication for srcNaserver3
root line:1721 INFO 1. clear in-memory structures of replication
root line:1756 INFO vdm may need be clean: [{'OID': '5', 'IsSystem': 'false', 'SP': '1',
'Name': 'srcNaserver3'}]
root line:1792 INFO Current step could not be break
root line:1811 INFO Clearing blo only of the session
103079215109_FCNCH097447776_0000_103079215111_FCNCH097507593_0000 on vdm 2 of sp 3
root line:1816 INFO Command '/nas/sbin/t2tty -c 3 'dpdelsession
SysVdm=2 repSessionId=103079215109_FCNCH097447776_0000_103079215111_FCNCH097507593_0000
taskId=FCNCH0974477760000_0_1635:8589936227 onlyblo=1'' successfully
FCNCH0974477760000_0_1635:8589936227
root line:1649 INFO Cleaning up CmdDB on vdm 5 for replication
103079215109_FCNCH097447776_0000_103079215111_FCNCH097507593_0000
root line:1906 INFO This only delete session BLO, for other object, it will not remove.

Display all replication information according to the snap name.

svc_dataprotection -r snap -a showRep -n UTC_2017-11-16_03:38:31
Clear replication information for a specified snap according to the remote system ID.
svc_dataprotection -r snap -a clearRep -n UTC_2017-11-16_03:38:31 -i FNM00151702100

Related commands
None.

Data collection (svc_dc)

This service script generates a Data Collection (DC) bundle for technical analysis.
Function: Diagnostic
Mode: Both
Usage: General Use

Description
This command collects system information to triage and resolve customer problems. The data collected includes system
configurations, logs, run-time data, and so on. Running this command without any options runs the full DC.
NOTE: The svc_dc command does not work during a hardware DIP (Data-in-place) conversion (online or offline) upgrade.
Collect support materials before starting the upgrade.

39
Use cases
Usage:

svc_dc
[-h | --help | -?]
| [-v | --version]
| [-l | --lifetime] <seconds>
| [-csp | --current-sp]
| [-n | --name-prefix] <prefix> <number to keep>
| [-p | --priority] [HIGH | NORMAL]
| [-lp | --list-profile]
| [-s | --status]
| [-pbc | --profile-based-collection] <profile>
| --exclusive
| --skip-upgrade-check
| [-lcd | --list-cdumps]
| [-dc | --download-core] [<username>@<destination IP>] <destination folder> <core
name> [<SUP/COLLECT-SUPPLEMENT>]
| [-dcn | --download-core-nobins] [<username>@<destination IP>] <destination folder>
<core name> [<SUP/COLLECT-SUPPLEMENT>]
| [-dca | --download-core-abstract] [<username>@<destination IP>] <destination
folder> <core name>
| [-dcp | --download-core-processed] [<username>@<destination IP>] <destination
folder> <core name> [<SUP/COLLECT-SUPPLEMENT>]
| [-dpp | --download-pre-processed] [<username>@<destination IP>] <destination
folder> <core name> [<SUP/COLLECT-SUPPLEMENT>]
| [-dcs | --download-core-supplemental [<username>@<destination IP>] <destination
folder> <core name>
| [-uc | --upload-core <core name>]
| [-pc | --process-core] <core name>

Options:
[-h | --help | -?]
Display help and exit.
[-v | --version]
Display version information.
[-l | --lifetime] <seconds>
Set the maximum time in seconds allowed for DC execution. The script is terminated after this time
elapses. The default time limit is 7200 seconds.
[-csp | --current-sp]
Only perform DC on the current SP (DC occurs on both SPs by default).
[-n | --name-prefix] <prefix> <number to keep>
Append the specified text string to the file name of the command output.

<number to keep> Preserve only the specified number of files with the specified prefix. Valid
values are [1-9].

[-p | --priority] [HIGH | NORMAL]

Set the I/O priority for DC.
[-lp | --list-profile]
List profiles.
[-s | --status]
Display ongoing data collection status.
[-pbc | --profile-based-collection] <profile>
Specify the profile which defines the specific subset data to be collected, where <profile> is the
profile name.
--exclusive
Request an exclusive DC instance and return if a proceeding instance is already running.
--skip-upgrade-check

40
Run this script even when the software upgrade is in progress.
[-lcd | --list-cdumps]
List available known core dumps.
[-dc | --download-core] [<username>@<destination IP>] <destination folder> <core name> [<SUP/COLLECT-
SUPPLEMENT>]
Packs the available core-dump related information and transmits it to specified location. When the
second option is ignored, the information is saved to a local directory. If the SUP or COLLECT-
SUPPLEMENT option is given, it will also download the supplemental part (.sp file) for the safe dump,
but it will not collect this by default. The resulting files are named:
● <core name>_no_gdb.tar
● <core name>_nogdb_nodc.tar
● <core name>.tar
The suffix is omitted if the full processing was previously performed.
[-dcn | --download-core-nobins] [<username>@<destination IP>] <destination folder> <core name> [<SUP/COLLECT-
SUPPLEMENT>]
Download core file without adding binaries to archive. When the second option is ignored, it is
transmitted to a local folder. If the SUP or COLLECT-SUPPLEMENT option is given, it will also download
the supplemental part (.sp file) for the safe dump, but it will not collect this by default. The resulting file
is named <core name>_nobins.tar
[-dca | --download-core-abstract] [<username>@<destination IP>] <destination folder> <core name>
Perform unpacking and GDB/crash info extraction (if not yet performed) and transmission only abstract
info download core abstract and supplementary info. When the second option is ignored, it is transmitted
to a local folder. The resulting file is named <core name>_abstract_only.tar
[-dcp | --download-core-processed] [<username>@<destination IP>] <destination folder> <core name> [<SUP/
COLLECT-SUPPLEMENT>]
Perform full core dump analysis if it was not performed before and transmit all available data. When
the second option is ignored, it is transmitted to a local folder. If the SUP or COLLECT-SUPPLEMENT
option is given, it will also download the supplemental part (.sp file) for the safe dump, but it will not
collect this by default. The resulting file is named <core name>.tar
[-dpp | --download-pre-processed] [<username>@<destination IP>] <destination folder> <core name> [<SUP/COLLECT-
SUPPLEMENT>]
Perform pre-processing (logs gathering) and download all available data if full analysis was performed
before, core abstracts also added to the resulting archive. When the second option is ignored, it is
transmitted to a local folder. If the SUP or COLLECT-SUPPLEMENT option is given, it will also download
the supplemental part (.sp file) for the safe dump, but it will not collect this by default. The resulting file
is named <core name>.tar
-dcs | --download-core-supplemental [<username>@<destination IP>] <destination folder> <core name>
Download only the supplemental file (.sp). When the second option is ignored, it is transmitted to local
folder. The resulting file is named: <core name>_sponly.tar
[-uc | --upload-core] <core name>
If ESRS is enabled, this uploads a core dump in the backend partition to Dell.
[-pc | --process-core] <core name>
Perform full core dump analysis but do not download.

Example usage
Perform DC with default settings:
svc_dc

[DC spb]: invoked from 26555 26554 26555 -bash

[DC spb]: Arguments:
[DC spb]: DCPID 26612
[DC spb]: Spawned group 26687
[DC spb]: Destination folder is: /EMC/backend/service/data_collection
[DC spb]: SP status:
spb -- Normal Mode
Peer -- Normal Mode

41
[DC spb]: Gathering DC information on peer
[DC spb]: Gathering DC information on spb
<INFO> Running 16 DC plugins in parallel
[DC spb]: Archiving collected data from spb
[DC spb]: Waiting for peer to finish Data Collection and files transfer...
[DC spb]: Peer finished...
[DC spb]: moving
System_service_data_FCNCH095103208_2011-05-26_20_21_31.tar to /EMC/backend/service/
data_collection/System_service_data_FCNCH095103208_2011-05-26_20_21_31.tar
[DC spb]: moving done...
DC data collected at /EMC/backend/service/data_collection/
System_service_data_FCNCH095103208_2011-05-26_20_21_31.tar
[DC spb]: Elapsed time: 2 minutes 19 seconds

Retrieve the list of available core dumps on the system.

svc_dc -lcd

========================
[DC copier]: Available on backend:
kdump_spb_FCNCH123456789_2021-04-26_01_51_16
========================
[DC copier]: No known cores at SSD in processed
========================
[DC copier]: No not processed core dumps at SSD
========================

When ESRS is enabled, upload a specific core dump to Dell. You can retrieve the names of the core dumps available on the
system by using the -lcd option as shown in the previous example.
svc_dc -uc C4Core_dump_FCNCH123456789_2021-04-26_01_51_16

Related commands
None.

System diagnostics (svc_diag)

This service script gathers information about the system to diagnose and triage issues.
Function: Diagnostic
Mode: Both
Usage: General Use

Description
This command gathers information about certain system states. For example, it can retrieve high-level information about the
basic system state, or it can obtain detailed information about a specific system component's state.
If invoked with no options, this command defaults to --state basic and runs the basic diagnostic state. If an invalid state is
given in the list, it is skipped, you are notified of the error, and processing of subsequent states continues.

Use cases
Usage:

svc_diag
[-h | --help]
| [-s | --state] <all | st0 | "st0,...,stN">
| [-l | --list]
| [-t | --service-tree]
| [-b | --boot-blocking]
| [-u | --update-sp-state]

42
Options:
[-h | --help]
Display help and exit.
[-s | --state]
Execute a state or list of states.

<all | st0 | Specify the state or states, where:

"st0,...,stN"> ● all—Run all valid states. Cannot be used with any other parameters.
● st0—Run specified state.
● "st0,...,stN"—Run list of states. List items must be enclosed in
quotations, without spaces, and comma-delimited.
and valid states are:
● basic—Basic, displays a general diagnostic.
● bootcontrol—Boot control, displays the system boot or reboot status.
● cru—CRU extended, displays the current state of the hardware.
● dmilog—Dmilog, dumps the low-level firmware log. This log contains
information from the BMC, BIOS, and POST, and can be helpful when
trying to diagnose low-level hardware issues that can prevent the system
from booting.
● extended—Extended, extends the basic output with additional
information such as the status from a peer SP, boot counter information,
and so on.
● network—Network, displays the front-end port configuration information
including MTU size.
● pmp—Permanent memory persistence (PMP). This feature saves the data
cache to the local SSD drive when power is lost, and restores it when
power is restored. The PMP logs contain details about the recent history of
the power losses and reboots, and which memory extents were saved and
restored.
● resume—Resume, provides Midplane Part and Serial Numbers.
● sas—SAS, displays advanced diagnosis of the backend SAS ports.
● software—Software, displays the state of the system software stack.
● spinfo—Spinfo, displays a detailed output of SP hardware and software
information.
● systemstate—Systemcheck, runs a quick test across the system to
show the status of hardware and software.

[-l | --list]
Display all valid states.
[-t | --service-tree]
Runs the service tree command.
[-b | --boot-blocking]
Shows detail about boot-blocking causes.
[ -u | --update-sp-state]
Update storage processor states.

Example usage
Run all states:
svc_diag --state all
Run specific states:
svc_diag --state "basic,extended,cru"
Run the service tree command:
svc_diag --service-tree

43
Related commands
Service Mode information (svc_rescue_state)

ELMS usage information (svc_elms)

This service script allows the user to view and manage information generated by the Electronic Licensing Management System
(ELMS) feature.
Function: Configuration
Mode: Normal
Usage: Technical Service

Description
This command enables or disables the automatic weekly ELMS usage information transfer. The command also allows the user to
view the generated XML output of the ELMS feature usage information.

Use cases
Usage:

Options:
[-h | --help]
Display help and exit.
[-e | --enable]
Enable automatic ELMS transfer.
[-d | --disable]
Disable automatic ELMS transfer.
[-s | --status]
Display whether automatic ELMS transfer is enabled or disabled.
[-v | --view]
Display ELMS feature usage information.

Related commands
None.

ESRS Virtual Edition (svc_esrs_ve)

This service script is used to maintain ESRS Virtual Edition services, configuration, and connection.
Function: Recovery
Mode: Normal
Usage: General Use

44
Description
NOTE: This command is only supported on UnityVSA from Operating Environment (OE) version 5.3 or later. It is not
supported on Unity hardware. For Unity hardware, use the svc_supportassist command instead.
This command allows the service user to perform basic tasks on ESRS VE, such as checking the status of the service and
network or cleaning up the configuration.
NOTE: This command must be run on the primary SP when system is in normal mode. The following options for integrated
ESRS only are not supported on UnityVSA:
● cleanup
● restartesrsclient

Use cases
Usage:

Options:
[-h | --help]
Display help and exit.
[-s | --status] [detail]
Displays current ESRS configuration and status. Specifying the "detail" option shows detailed status.
[-r | --restart]
Restart the integrated ESRS services.
--reenable
Re-enable integrated or centralized ESRS if current enabled ESRS does not work normally.
--forcedisable
Force disable centralized ESRS.
--syncmgmt
Synchronize management IP address to ESRS servers in case management IP address change.
--networkcheck [detail] [IP] [port]
Check network connectivity for either integrated or centralized ESRS implementations. Specifying the
"detail" option performs additional detailed network check commands, and the check takes more time to
complete.
● Integrated ESRS connectivity is checked if no IP address or port is specified.
● Centralized ESRS connectivity is checked only when the IP address is specified for the Centralized
ESRS gateway, Support Assist Enterprise or Secure Connect Gateway.
--cleanup
The default centralized ESRS server port 9443 is used if the port not specified. Clean up the integrated
ESRS configuration.
--restartesrsclient
Restart the ESRS client to re-establish the connection between the gateway and the Unity system.
--sendhome <file>
Send the specified file back to Dell Support through configured ESRS channel.

45
Example usage
Check ESRS VE status:
svc_esrs_ve -s

ESRS type: Integrated

ESRS State: Managed and Offline
ESRS Version: 3.36.00.05
EULA accepted: Yes
Initializaiton: Completed
Gatway SN: ELMESR10161QZS

++++++ Detailed ESRS VE internal services: ++++++

--------------------------
ContainerInit Flag [ 1 ]
ConfigServices Flag [ idle ]
Provisioned [ yes ]
========================
eVE STATUS CODE [ 2 ]
========================
--------------------------------------
Expected Status: 'running'...

Service [ esrshttpd ] .. running

Service [ esrshttpdR ] .. running
Service [ esrsclient ] .. running
Service [ esrswatchdog ] .. running
Service [ esrsclientproxy ] .. running
Service [ cron ] .. running
--------------------------------------
--------------------------------------
Expected Status: 'stopped'...

Service [ esrsmultirunner ] .. stopped

Service [ postgresql ] .. stopped
--------------------------------------
==================
Health Check.. OK
==================
++++++ End of ESRS VE internal services ++++++

Clean up the integrated ESRS configuration:

svc_esrs_ve --cleanup

Are you sure you want to clean up the integrated ESRS configuration? (Y/N)Y
Integrated ESRS is already initialized on your system. It is recommended to try other
fix options before using this cleanup option. Have you attempted all possible other fix
options? (Y/N)Y
Cleaning integrated ESRS configuration files: 100%
Cleaned up integrated ESRS configuration files.
Cleaned up integrated ESRS configuration data.
Local ESRS configuration is already cleaned successfully. Please wait for about 16
minutes until server side synchronization completes before re-enabling ESRS.

Related commands
None.

Event Publishing diagnostics (svc_event_publishing)

This service script displays the settings and server connection status for the file events publishing service (also known as the
Common Event Publishing Agent) for a specified NAS server.
Function: Diagnostic
Mode: Normal

46
Usage: Technical Service

Description
Use this service command to diagnose of the Common Event Publishing Agent (CEPA) on a NAS server. The command displays
the current settings, including connection status to each CEPA server and CEPA server version.

NOTE: This service requires connecting to remote third-party servers, which could cause issues.

Use cases
Usage:

svc_event_publishing
<NAS server name>
| [-h | --help]

Options:
[-h | --help]
Display help and exit.

Example usage
Display event publishing service information for a NAS server called "vdm1":
svc_event_publishing vdm1

1471443354: CEPP: 6: NAS server vdm1: File Event service: Enabled, Status: Started,
Health state:OK

[output continues]

1471443354: CEPP: 5: 192.0.2.2 ONLINE at Wed Aug 17 14:15:49 2016 (GMT-00:00)

1471443354: CEPP: 5: HTTP, CAVA version: 192.0.2.8
1471443354: CEPP: 5: Server Name: 192.0.2.2
1471443354: CEPP: 5:
1471443354: ADMIN: 6: Command succeeded: cepp info

Related commands
Antivirus configuration (svc_cava)
CIFS support (svc_cifssupport)
Dynamic Access Control (svc_dac)
View locks (svc_lockd)
Advanced NAS settings (svc_nas)
NAS server backup and restore statistics (svc_pax)
Dump VHDX metadata (svc_vhdx)

Firewall (svc_firewall)
This service script resolves communication issues with Solaris-based NIS servers that use unexpected UDP port numbers.
Function: Configuration
Mode: Normal
Usage: Technical Service

47
Description
When a NIS server sends a response to the array using an unexpected UDP port number, it is blocked by the stateful firewall.
This script allows the user to resolve the issue by opening the firewall for a specified hardware port and remote (NIS) server
address. The data port name is in the output of ip addr and corresponds to the IP address used for the NAS server.

Use cases
Usage:

svc_firewall
[<protocol>]
{ [-h | --help]
| [-a | --add] <eth_port> <remote_IP>
| [-c | --clear]
| [-s | --show]}

Options:
protocol
Specify the protocol to use. Only UDP is supported, specified with the -udp option.
[-h | --help]
Display help and exit.
[-a | --add] <eth_port> <remote_IP>
Add new rule to the list.

eth_port The Ethernet port on which to open the firewall connection.

remote_IP The IP address of the remote NIS server.

[-c | --clear]
Remove all the rules that are submitted by the user.
[-s | --show]
Show all submitted rules.

Example usage
Open the firewall for the port eth10 on a server with the IP address 1.2.3.4:
svc_firewall -udp -a eth10 1.2.3.4

Related commands
None.

Help (svc_help)
This service script lists the Unity Service Commands.
Function: System Operations
Mode: Both
Usage: General Use

Description
Use this command to list the Service Commands available to the Service user on the Unity system.

48
Use the Inject Troubleshoots Software Tool command to add more commands. In the example usage below, the list includes the
additional commands.

Use cases
Usage:

svc_help
<no option>

Options:
no option
Display list of service commands and exit.

Example usage
Display list of service commands:
svc_help

The following Unity serviceability commands are available to the service user:
svc_acldb_dump
svc_arrayconfig
svc_banner
svc_boot_control
svc_cache
svc_cava
svc_cbr
svc_change_hw_config
svc_check_hw_config
svc_cifssupport
svc_connectemc
svc_copyto
svc_custom_cert
svc_dac
svc_dataprotection
svc_dc
svc_diag
svc_elms
svc_esrs_ve
svc_event_publishing
svc_firewall
svc_help
svc_imt
svc_initial_config
svc_inject
svc_ipmi
svc_kmip
svc_lockd
svc_mapped_raid
svc_mount
svc_nas
svc_network
svc_network_bond
svc_networkcheck
svc_nfssupport
svc_ntp
svc_oscheck
svc_param
svc_pax
svc_perfcheck
svc_purge_logs
svc_reimage
svc_reinit
svc_rescue_state
svc_restart_service
svc_scsi_id

49
svc_service_password
svc_service_shell
svc_shutdown
svc_ssh
svc_stig
svc_storage_integritycheck
svc_storagecheck
svc_tcpdump
svc_topstats
svc_udoctor
svc_vhdx
svc_view_services
svc_vp_hostcheck
For detailed information on the available service commands, refer to the "Unity Service
Commands Technical Notes" document
on the Dell Online Support Site (https://www.dell.com/support).

Each Unity serviceability command supports a "--help" option which displays a

description for the script use and usage syntax.

For general Linux or Bash help, run the "linux_help" command.

Related commands
Inject troubleshooting software tool (svc_inject)

Modify data import sessions (svc_imt)

This service script allows you to modify nodes of an import session, such as if the sessions are out-of-sync.
Function: Recovery
Mode: Normal
Usage: General Use

Description
This service script performs an action on a data import session.

Use cases
For example, you can use this script to forcibly clear failed nodes for an import that is stalled due to persistent failures, which
allows the import session to complete.
Usage:

svc_imt
[-h | --help]
| <NAS_server_name>
-i | --show-imports {--all | --failed}
-n | --show-failed-nodes --all | <id>
-s | --show-nodes <id> --node <ino>
-r | --resync-nodes <id> --node <ino>
-c | --clear-failed-nodes --all [--yes] | <id> [--yes] --node <ino>
-d | --drop-failed-nodes <id> [--yes] --node <ino>
-l | --list-dhsm-conns <id>
-t | --set-dhsm-conn <id> --cid <cid>
-b | --show-dhsm-backup <FS_name>
-m | --modify-dhsm-backup <FS_name> --mode {offline | passthrough}

Options:
[-h | --help]
Display help and exit.

50
-i | --show-imports {--all | --failed}
Show the identity (<ino>) and state of all file system imports for the specified NAS server, or show the
identity (<ino>) and state of all file system imports that have persistently failed nodes for the specified
NAS server. For --show-imports --all, the import state will be one of the following:
● MIS_EXECUTING: the import is actively processing nodes.
● MIS_PAUSED: the import is paused either by the user or due to a fault.
● MIS_WAITING_FOR_RESYNC: the import is idle but with one or more
persistently failed nodes. Use <command> --show-failed-nodes for more
information.
● MIS_SYNCING:the import is idle and has no persistently failed nodes; it
is pending completion.
● MIS_COMPLETE: the import completed successfully.
● MIS_CANCELLED: the import has been cancelled.
● MIS_FAILED: the import failed due to an unrecoverable error.
NOTE: The <ino> is the decimal inode number of a directory or file on the target file system.

-n | --show-failed-nodes {--all | <id>}

Show the identity and path of the persistently failed nodes for all the file system imports for the
specified NAS server, or for only the specified file system import session <id>.
-s | --show-nodes <id> --node <ino>
Show the import details of the specified node (or nodes if more than one --node option is present). The
reported node state will be one of the following:
● MNS_NONE: the node is not part of the import or it has not yet been
discovered by the import.
● MNS_PENDING: the node has been discovered and is part of the import but
it has not yet been processed.
● MNS_FAILED: the node is part of the import but an error was encountered
during processing or when attempting to apply a subsequent client
modification to the node.
● MNS_MOVING: the node is being processed now.
● MNS_MOVED: the node has been successfully processed.
● MNS_STREAM: the node is a named stream that is part of the import.
-r | --resync-nodes <id> --node <ino>
Trigger a resyncronization of the specified node or nodes (if more than one <ino> is specifed). An
asynchronous task will be executed to re-import each of the specified nodes, if they do not match their
counterpart on the source file system.
-c | --clear-failed-nodes --all [--yes] | <id> [--yes] --node <ino>
Forcibly clear errors on the specified persistently failed node or nodes (if more than one <ino> is
specifed) associated with the specified file system import. When an error is forcibly cleared on a node
(such as a directory or file), the contents may not be the same on the source and target. These
differences should be resolved manually after import completion. You must confirm this action using
either the interactive prompt, or by specifying the --yes option.
-d | --drop-failed-nodes <id> [--yes] --node <ino>
Drop the specified node or nodes (if more than one <ino> is specifed) from the specified file system
import. The import will not continue any more processing on a dropped node (including any attempted
writes); differences should be expected and will need to be resolved manually after import completion.
Confirmation of this action is necessary either using the interactive prompt, or by specifying the --yes
option.
NOTE: Use this command with caution as a last resort. Unlike the --clear-failed-nodes
command, this command applies client modifications to only one side of the import.
-l | --list-dhsm-conns <id>
Lists the HTTP and HTTPS connections which have been migrated to the destination of the specified
file system import.
-t | --set-dhsm-conn <id> --cid <cid>
Set which HTTP or HTTPS connection should be made the active DHSM connection on the destination
of the specified file system import. <cid> is the connection ID.

51
-b | --show-dhsm-backup <FS_name>
Show the DHSM backup policy of the file system.
-m | --modify-dhsm-backup <FS_name> --mode {offline | passthrough}
Modify the DHSM backup policy of the file system. The default value of backup policy is passthrough.

Example usage
Show all imports for NAS server "NAS_server1".
svc_imt "NAS_server1" --show-imports --all

id fs_name state failed_nodes fault

== ======= ===== ============ =====
11 fs2 MIS_WAITING_FOR_RESYNC 5 0x3000001
12 fs1 MIS_SYNCING 0 0x0

Show all imports for NAS server "NAS_server1" that have failures.
svc_imt "NAS_server1" --show-imports --failed

id fs_name state failed_nodes fault

== ======= ===== ============ =====
11 fs2 MIS_WAITING_FOR_RESYNC 5 0x3000001

Show all the failed nodes for file system import 11 on NAS server NAS_server1.
svc_imt "NAS_server1" --show-failed-nodes 11

id fs_name inode path

== ======= ===== ====
11 fs2 9444 dir4
11 fs2 9449 dir2
11 fs2 9451 dir1
11 fs2 9457 dir3
11 fs2 9445 dir5

Clear the errors for inodes 9444 and 9449 on NAS server "NAS_server1". Any inconsistencies must be resolved manually after
the import has completed.
svc_imt "NAS_server1" --clear-failed-nodes 11 --node 9444 --node 9449

id fs_name inode path

== ======= ===== ====
11 fs2 9444 dir4
11 fs2 9449 dir2

About to clear the specified inos.

Type "yes" to confirm: yes

Original node[9444]={pri_fh=9444/1510927359 sec_fh=9438/0 state=MNS_FAILED

flags={IS_DIR}}
Modified node[9444]={updateMask=0x5 pri_fh=9444/1510927359 sec_fh=9438/0 state=MNS_MOVED
flags={IS_DIR, RESYNC}}
Original node[9449]={pri_fh=9449/1510927364 sec_fh=9498/0 state=MNS_FAILED
flags={IS_DIR}}
Modified node[9449]={updateMask=0x5 pri_fh=9449/1510927364 sec_fh=9498/0 state=MNS_MOVED
flags={IS_DIR, RESYNC}}

Flag the node for resync on which you cleared the errors (node 9449 of file import session 11).
svc_imt "NAS_server1" --resync-nodes 11 --node 9449

Original node[9449]={pri_fh=9449/1510927364 sec_fh=9498/0 state=MNS_MOVED flags={IS_DIR,

52
RESYNC}}
Modified node[9449]={updateMask=0x1 pri_fh=9449/1510927364 sec_fh=9498/0
state=MNS_FAILED flags={IS_DIR, RESYNC}}

Drop inodes 9451 and 9457 from file system import session 13 on NAS server "NAS_server1". Any inconsistencies must be
resolved manually after the import has completed.
svc_imt "NAS_server1" --drop-failed-nodes 13 --node 9451 --node 9457

id fs_name inode path

== ======= ===== ====
13 fs2 9451 dir1
13 fs2 9457 dir3

About to drop the specified inos. Type "yes" to confirm: yes

Original node[9451]={pri_fh=9451/1510927366 sec_fh=9478/0 state=MNS_FAILED

flags={IS_DIR}}
Modified node[9451]={updateMask=0x1d pri_fh=9451/0 state=MNS_NONE flags={IS_DIR, RESYNC}}
Original node[9457]={pri_fh=9457/1510927372 sec_fh=9518/0 state=MNS_FAILED
flags={IS_DIR}}
Modified node[9457]={updateMask=0x1d pri_fh=9457/0 state=MNS_NONE flags={IS_DIR, RESYNC}}

Related commands
None.

Initial configuration (svc_initial_config)

This service script sets up initial system configuration.
Function: Configuration
Mode: Normal
Usage: Technical Service

Description
This command configures a management IP address when the Connection Utility (CU) is not available on the network. If an
address is set, this command can also change the management IPv4 and IPv6 configuration mode. It attempts to configure the
system with the given friendly name and/or network parameters.
Network parameters are for IPv4 and/or IPv6.

Use cases
Usage:

Options:
[-h | --help]
Display help and exit.
[-4 | --network]
Set the IPv4 address, netmask, and default gateway for management interface.

53
"<IPv4 address> Specify the IPv4 address, netmask, and default gateway manually. The items in
<IPv4 netmask> the string must appear in the given order and be enclosed by quotes.
<IPv4 default
gateway>"
auto Allow DHCP to configure the IPv4 networking details.
disable Disable the IPv4 configuration.

[-6 | --networkv6]
Set the IPv6 address, prefix length, and default gateway for management interface.

"<IPv6 address> Specify the IPv6 address, prefix length, and default gateway manually. The
<prefix length> <IPv6 items in the string must appear in the given order and be enclosed by quotes.
default gateway>"
auto Allow DHCP to configure the IPv6 networking details.
disable Disable the IPv6 configuration.

[-f | --friendly-name] <hostname>

Set a friendly name for the system. Valid values for hostname:
● Must contain only letters, numbers, or hyphen (-)
● Cannot begin or end with a hyphen (-)
● Must be 32 characters or fewer

Example usage
Configure a system "NewSystem" with IPv4 settings:
svc_initial_config -a -f NewSystem -n "10.2.2.42 255.255.255.0 10.2.2.1"
View the configuration:
ifconfig mgmt:0

mgmt:0 Link encap:Ethernet HWaddr 00:60:16:36:XX:XX

inet addr:10.2.2.42 Bcast:10.2.2.255 Mask:255.255.255.0
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
Interrupt:16

Attempt to configure the same system with a different address and gateway:
svc_initial_config -a -f Host_Name -n "10.244.X.X 255.255.255.0 10.244.X.1"

Error: this system has initialized with the following configuration:

ip=10.2.2.42 255.255.255.0 10.2.2.1
friendly_name=NewSystem

Related commands
None.

Inject troubleshooting software tool (svc_inject)

This service script installs an encrypted, validated diagnostic tool.
Function: System Operations
Mode: Both
Usage: Technical Service

54
Description
This command injects additional troubleshooting tools on a Unity system. The Unity system hotfix procedure also uses this
functionality to inject changes to the system OS as deemed necessary by Engineering.
Injectable tools are packaged in one of the following ways:
● Encrypted and securely designed challenge key (key-based injection)
● Encrypted and securely packaged file (file-based injection)
The key-based option allows you to provide authorized support representatives with a unique string to enable root access.
Upload discrete, securely signed files to the Unity SP directly using file-based injection.
Inject software tools in Normal Mode. Tools injected while an SP is in Service Mode do not persist and are not available when
the system returns to Normal Mode. However, in some cases, the key-based injection mechanism can allow injected service
tools to persist between Normal and Service operational modes.
When performing a service tool injection on a Dual-SP, Unity attempts to inject the service tool on both SPs, regardless of their
operational mode.
NOTE: The Unity system removes a service tool package file after injection use. Injected tools have an expiration date.
Re-inject the tool to re-enable it after its expiration date.

Use cases
Usage:

svc_inject [-s] [-q]

[-? | --help]
| -k [serial]
| -h [-i | -e] [PACKAGE]
| -t [-i | -e] [PACKAGE]
| -l [-h | -t | -a]
| -r [-a | -d | l | p]
| -p [PACKAGE]

Options:
[-? | --help]
Display help and exit.
-s
Run only on the local SP, do not attempt to injection on the peer SP.
-q
Suppress extraneous output, useful for scripts.
-k [serial]
Perform key-based injection. If a serial number is specified, the system serial number based module
starts. If no serial number is specified, the challenge-based module starts.
-h
Install or remove a hotfix.

-i Install the hotfix.

-e Erase the hotfix.
[PACKAGE] Specify the name of the hotfix.

-t
Install or remove a service tool.

-i Install the service tool.

-e Erase the service tool.
[PACKAGE] Specify the name of the service tool.

-l [-h | -t | -a]

55
List currently installed hotfixes (-h), service tools (-t), or both (-a).
-r [-a | -d | l | p]
Add (-a), delete (-d), and list repositories (l), or list package (p).
-p [PACKAGE]
Display detailed info about the specified package.

Example usage
Inject a tool called "svc_foo":
svc_inject -t -i /path/to/svc_foo
Erase a hotfix called "hotfix_tracker123_artf456":
svc_inject -h -e hotfix_tracker123_artf456
List all injected service tools and hotfixes:
svc_inject -l -a

Related commands
Help (svc_help)

Base Management Controller interface (svc_ipmi)

This service script provides information about the Base Management Controller (BMC), including firmware revision,
authentication suite, IP address source, IP address, network mask, and gateway.
Function: Configuration
Mode: Normal
Usage: General Use

Description
This command lists the active SOL (Serial Over LAN) sessions and displays the sensor information of the BMC Hardware
modules. The command can also perform a BMC cold reset. This cold reset power cycles only the BMC and troubleshoots BMC
issues such as console inaccessibility. This command can also retrieve the above-mentioned information from the peer BMC.

Use cases
Usage:

Options:
[-h | --help]
Display help and exit.
--bmc-info
Display the Base Management Controller (BMC) firmware information and LAN configuration.
--sensor

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List the BMC sensor information.
--sol-session-info
Display the information about the BMC console session.
--bmc-reset
Reset just the BMC.
--bmc-opmode
State the BMC operation mode.
--peer
Retrieve the information from the peer BMC. This option is used with the above options.

Related commands
None.

Restore KMIP Server configuration (svc_kmip)

This service script restores the correct KMIP server configuration and, if necessary, the Unity certificates so that the array can
return to Normal Mode.
Function: Recovery
Mode: Service
Usage: Technical Service

Description
If there is a problem with or unexpected change to the KMIP configuration or status, the array cannot confirm the correct
configuration or status and starts in Service Mode. The array cannot return to Normal Mode until the issue is resolved.

NOTE: This utility is intended for trained service personnel only.

To restore the correct KMIP server configuration, follow this procedure:

1. To restore the KMIP server configuration, type the following command:
svc_kmip -s -u <username> -w <password> -a <server IP> -t <seconds> -p <port number>

NOTE: The KMIP server configuration may not include a username or password, or both. If these values are not
required, the svc_kmip command must still include the username and password parameters but with the parameter
values as an empty field; that is, with two double quotes ("") when a value should not be specified for it.

2. To restore the CA and Client certificates, use the following command to upload the CA and Client certificates separately:
svc_kmip -u -f <file path> -t {CA | [Client -p <passphrase>]}

3. To restart both SPs and commit the KMIP configuration on the system, type the following command:
svc_kmip -c

NOTE: This service script is only for recovery and cannot be used to set up the KMIP configuration and enable it on a new
system.

Use cases
Usage:

svc_kmip
[-h | --help]
| [-s | --setkmip]
{[-h | --help]
| [-u | --username] <username>

57
| [-w | --password] <password>
| [-a | --address] <server IP>
| [-t | --timeout] <seconds>
| [-p | --port] <port number>}
| [-u | --uploadcert]
{[-h | --help]
| [-f | --certfilepath] <file path>
| [-t | --type]
{CA
| [Client [-p | --passphrase] <passphrase>]}}
| [-c | --commit]
| [-r | --localrecover]

Options:
[-h | --help]
Display help and exit.
[-s | --setkmip]
Set up the KMIP configuration.

[-h | --help] Display help and exit.

[-u | --username] Specify the username for the KMIP server.
<username>
[-w | --password] Specify the password for the KMIP server.
<password>
[-a | --address] Specify the IP address of the KMIP server.
<server IP>
[-t | --timeout] Specify the timeout for communication with the KMIP server in seconds. The
<seconds> default value is 30.
[-p | --port] <port Specify the network port for the KMIP server. The default value is 5696.
number> NOTE: If there is a firewall between the KMIP server and the Unity array,
this port must be open.

[-u | --uploadcert]
Upload the certificates for the KMIP server.

[-h | --help] Display help and exit.

[-f | --certfilepath] Specify the file path to the certificate on the system.
<file path>
[-t | --type] [CA | Specify the type of certificate file.
Client]
[-p | --passphrase] Specify the passphrase for the Client certificate. The passphrase is created
<passphrase> when the KMIP client, server certificates, and private key are set up.
NOTE: CA certificates do not require a passphrase.

[-c | --commit]
Commit the KMIP configuration on the system and restart.
[-r | --localrecover]
Recover the local SP from KMIP corruption by clearing the rescue reason and restarting. Use this option
if the peer is running normally but the local SP fails to connect to the KMIP server and enters Service
Mode.

Related commands
None.

58
View locks (svc_lockd)
This service script shows information about the file locking that is used by File access protocols such as SMB, NFSv4, and NLM
for NFSv3 clients.
Function: Diagnostic
Mode: Normal
Usage: General Use

Description
This command allows the Service user to view information about locks currently held for provisioned Unity storage. It can be
used for range locks, which control access to specific parts of a file, open files to allow concurrent access where access is
denied, and special locks such as SMB1 opportunistic locks, file or directory leases used by SMB2 and SMB3, and file delegations
used by NFSv4.
You can specify which storage server to work with on the command line. The tool can list all active locks using the list
command. List statistics using the stat command. Issue a stat reset by specifying reset after the stat command on the
command line. To view more information about a particular lock, use the info command. To remove a known stale NFSv3 lock,
use the remove command. The commands, remove and info, specify a lock on the command line.
The svc_lockd command only runs in Normal Mode when the system storage software is active.
The svc_lockd command only runs in Normal Mode when the system storage software is active.

Use cases
Usage:

Options:
[-h | --help]
Display help and exit.
<NAS server name>
Specify the NAS server name.
list
List the locked files on the specified NAS server with their count of locks. The files are ordered per the
file system. Each file is identified by its inode number, and also by a fldp=<address> token for use
with svc_lockd info.
info fldp=<address>
Show detailed information about the specified file. For each file lock this command also displays the
credp=<address> token for use with svc_lockd remove.
remove fldp=<address> credp=<address>
On the file identified by the fldp value, remove any range lock that matches the specified lock credential.
stat [reset]
Show statistics about file locks. The statistics counters are global to the storage processor, and may be
related to other NAS servers of the same SP as well.

reset Reset the file lock statistics.

59
Example usage
List locked files for the NAS server "vdm0":
svc_lockd vdm0 list
Get detailed lock information for a specific file:
svc_lockd vdm0 info fldp=0x06243f6218
Remove locks from faulty lock owner on a specific file:
svc_lockd vdm0 remove fldp=0x06243f6218 credp=0x00108ac938
Reset lock statistics for the SP "SVDM_A":
svc_lockd SVDM_A stat reset

Related commands
Antivirus configuration (svc_cava)
CIFS support (svc_cifssupport)
Dynamic Access Control (svc_dac)
Event Publishing diagnostics (svc_event_publishing)
Advanced NAS settings (svc_nas)
NAS server backup and restore statistics (svc_pax)
Dump VHDX metadata (svc_vhdx)

Mapped RAID (svc_mapped_raid)

This service script is used to configure mapped RAID parameters.
Function: Configuration
Mode: Normal
Usage: Technical Service

Description
Configure mapped RAID rebuild parameters.
The -rb option only runs in Normal Mode.

Use cases
Usage:

Options:
[-h | --help]
Display help and exit.
[-rb slow | medium | high | show]
Configure mapped RAID rebuild parameters.

slow Set rebuild speed to lowest speed. Provides the same rebuild behavior as
traditional RAID.

60
medium Set rebuild speed to a value between slow and high.

high (default) Rebuild using 30% of resources. Impacts I/O.

show Show current configuration.

Related commands
None.

Mount storage (svc_mount)

This service script attempts to mount system partitions in Service Mode.
Function: System Operations
Mode: Service
Usage: Technical Service

Description
This command attempts to mount the following as read-only unless specified with the -w qualifier:
● The SSD at /mnt/ssdroot
● The backend mirror at /mnt/backend
● The cores partition at /mnt/cores
Only run this command in Service Mode.
If a kernel-level failure occurs while trying to run this command, the kernel can panic and cause a reboot.

Use cases
Usage:

61
Only mount the backend c4lx-cfg partition.
--c4lx-cfg-msata
Only mount the mSATA c4lx-cfg partition.
--c4lx-cfg
Only mount both c4lx-cfg partitions.
[-m | --check]
Check if the device is currently mounted.
[-u | --unmount]
Unmount SSD, cores, and backend partitions.

Related commands
Boot control (svc_boot_control)
Create management interface (svc_network)

Advanced NAS settings (svc_nas)

This service script allows NAS server advanced management, including NAS server parameters, databases maintenance, and
network troubleshooting.
Function: Configuration, Diagnostic
Mode: Normal
Usage: General Use

Description
Use this script to display and customize the parameters of various NAS components. The default values of the NAS server
parameters satisfy most use cases, but this script allows the user to adjust parameter values as needed.
The svc_nas script also allows the user to backup and to restore the NAS server internal databases (DBMS).
The parameters list is initially composed of approximately 40 commonly used parameters. If a user specifies additional valid
parameters as the target of an action, these parameters are added to the list for user convenience. This extended customer
parameter list is preserved when upgrading the array.
Users can use svc_nas <NAS_server_name> -restart when a parameter modification requires restarting a NAS server
to take effect.
NAS server parameters includes additional information about parameters and lists all the valid parameters for this command.

Use cases
Usage:

svc_nas {<NAS_server_name> | <proxy_NAS_server_name> | ALL}

[-h | -help | --help | <no option>]
| -dbms
{-list [<dbName>]
| -compact [<dbName>]
| -stats [-reset]
| -backup -target <pathname>
| -restore -source <pathname> [-silent]}
| -devconfig
| -create -scsi [<chain_number>] {-nondisks|-all}
| -probe -scsi [<chain_number>] {-disks|-nondisks|-all}
| -list -scsi [<chain_number>] {-disks|-nondisks|-all}
| -show_fc_port -scsi [<chain_number>]
| -show_scsi_chain -scsi [<chain_number>]
| -dns
[-dump
| -lookup {-host <host name> | -addr <ipv4_or_ipv6_address>}]

62
| -ds
| -dump
| -kerberos
| -listrealms
| -listspn
| -keytab [-v]
| -conf
| -log [-all]
| -ldap
| -refresh
| -lookup
{-user <username>
| -group <groupname>
| -uid <uid>
| -gid <gid>
| -hostbyname <hostname>
| -netgroup <groupname>}
| -nfs
| -displaysecinfo -path <path> [-stop_on_symlink]
| -removeseclabel {-path <path> | -fs <fsname>}]
| -nis
[-lookup
{-user {-name <user_name> | -uid <unix_user_id>}
| -group {-name <group_name> | -gid <group_unix_id>}
| -host {-name <host_name> | -addr <host_ip_address>}
| -netgroup {-name <group_name> | -member <host_name>}]
| -param
{-info
| -facility {<facility> | -all } -list
| -facility {<facility> | -all } -info {<paramname> [-verbose]} | -all
| -facility <facility> -modify <paramname> -value <newvalue>}
| -facility <facility> cifs -info smb2.smb3only -verbose
| -proxy
| -show
| -add <target_NAS_server_name> [-NFSRoot <allowed_NFS_nodes>]
| -remove <target_NAS_server_name>
| -proxy_share
| -show
| -add <target_NAS_server_name> -share <share> -path <absolute_path> [-ca] [-pe]
[-abe]
| -remove -share <proxy_share_name>
| -restart [-silent]
| -panic <vdm_name>
| -threads
| -list {<service_name> | <pool_name>}
| -report {<service_name> | <pool_name>}
| -stats
| -ssl
| -status [-detail]
| -renew [-silent] [-verbose] [return_on_failure]

Options:
[-h | -help | --help | <no option>]
Display help and exit.
-dbms
Manage NAS server databases.

-list [<dbName>] Display NAS server databases.

-compact Compact NAS server databases.
[<dbName>]
-stats [-reset] Display statistics about NAS server databases.
-backup -target Perform an online backup of the NAS server database environment.
<pathname>
-restore -source Restore the NAS server database environment from backup files.
<pathname> [-silent]

-devconfig

63
Queries the available storage system devices and tape devices and their configurations, and saves the
device configuration into the database of the NAS server.

-create -scsi [<chain Queries SCSI devices and saves them into the device table database on
number>] {-nondisks the NAS server. The <chain_number> specifies a SCSI chain number. The
| -all} -nondisks option limits operations to non-disks such as tapes, and juke
boxes. The -all option permits all SCSI devices (disks and non-disks).
-probe -scsi Queries and displays the SCSI devices without saving them into the database.
[<chain_number>] {- The <chain_number> specifies a SCSI chain number. The -disks option limits
disks|-nondisks|-all} operations to disks. The -nondisks option limits operations to non-disks
such as tapes, and juke boxes. The -all option permits all SCSI devices (disks
and non-disks).
-list -scsi Lists the SCSI device table database that has been saved on the NAS server.
[<chain_number>] {- The <chain_number> specifies a SCSI chain number. The -disks option limits
disks|-nondisks|-all} operations to disks. The -nondisks option limits operations to non-disks
such as tapes, and juke boxes. The -all option permits all SCSI devices (disks
and non-disks).
-show_fc_port -scsi Show the FC frontend ports that can be bound by SCSI chain. The
[<chain_number>] <chain_number> specifies a SCSI chain number.
-show_scsi_chain Show the SCSI chain binding information. The <chain_number> specifies a
-scsi SCSI chain number.
[<chain_number>]

-dns
Display current DNS settings of the NAS server.

-dump Display the current DNS cache content.

-lookup {-host Provides lookup information about the specified resource.
<host_name> | -addr
<ipv4_or_ipv6_addre
ss>}

-ds
Display the Windows Directory Service information.

-dump Display the Windows Directory Service cache.

-kerberos
Display the current Kerberos settings of the NAS server.

-listrealms List the Kerberos realms that are configured on the NAS server.
-listspn List the Kerberos service principles defined in Active Directory (AD) and
keytab (joined CIFS server).
-keytab Dump the Kerberos key table of the NAS server.
-conf Dump the Kerberos configuration file for this NAS server.
-log [-all] Extract Kerberos logs from the NAS server recent log.
NOTE: The -all option scans the full server log.

-ldap
Display current LDAP settings of the NAS server.

-refresh If LDAP is configured with no static IP, refresh the IPs of the LDAP servers of
the domain from DNS.
-lookup {-user Provides lookup information about the specified resource for troubleshooting
<username> | -group purposes.
<groupname> |
-uid <uid> | -gid
<gid> | -hostbyname
<hostname>

64
| -netgroup
<groupname>}

-nfs
Display or remove security label for file/directory or file system on NFS 4.2.

-displaysecinfo Display the ACL and security label for a given file system resource. The -path
-path <path> [- option refers to the path to the file system resource relative to the NAS
stop_on_symlink] Server. For example: /fsname/path_to_filesystem_resource
The -stop_on_symlink option displays the ACL and NFS security label of
the link instead of the link target.

-removeseclabel {- Remove the NFSv4 security label for one or all objects of a specified file
path <path> | -fs system.
<fsname>}]

-nis
Display current NIS settings of the NAS server.

-lookup {-user {- Provides lookup information about the specified resource for troubleshooting
name <user_name> | purposes.
-uid <unix_user_id>}
| -group {-name
<group_name> | -gid
<group_unix_id>}
| -host {-name
<host_name> | -addr
<host_ip_address>}
| -netgroup {-
name <group_name>
| -member
<host_name>}}

-param

-info Display all NAS parameter facilities.

-facility {<facility> | Display all NAS parameter values of the specified facility for the specified NAS
-all } -list server.
-facility {<facility> Display the details of the specified NAS parameter of the specified facility for
| -all } -info the specified NAS server.
{ <paramname> [-
verbose]} | -all
-facility Modify the value of the specified NAS parameter of the specified facility for
<facility> -modify the specified NAS server.
<paramname> -value
<newvalue>
-facility <facility> cifs Disable SMB2 dialects (SMB 2.0, SMB 2.0.2, SMB 2.1, and SMB 2.2). The
-info smb2.smb3only default value is 0, meaning SMB 2 is not disabled.
-verbose NOTE: After you modify this parameter, the SMB clients must disconnect
all SMB server shares to employ the appropriate dialect.

-proxy
Set up the NAS server as a proxy for other NAS servers. Manage the NAS server configuration, which
allows SMB and NFS clients read-only access to other target NAS servers, file systems, and snapshots
content.

-show Display the current NAS server proxy configuration.

-add Add a target NAS server. Creates an SMB share and an NFS export named
<target_NAS_server "<target_NAS_server_name>". Only SMB clients using a user-credential
_name> [-NFSRoot member account of the SMB proxy server local administrators group are

65
<allowed_NFS_nodes allowed to connect. Only NFS clients specified with the -NFSRoot option are
>] allowed to connect to the NFS proxy server.
The -NFSRoot option supports these <allowed_NFS_nodes> values:

[minSecurity=<security_mode>]
[host=<host_name>]...
[ip=<ipv4|ipv6>]...
[subnet=<ip_mask>]...
[netgroup=<netgroup_name>]...

The minimum security level default is SYS. It can contain one of the following
values: SYS, KRB5, KRB5I, or KRB5P. Multiple host, ip, subnet, and
netgroup entries can be specified.
-remove Remove a target NAS server from the proxy NAS server configuration.
<target_NAS_server
_name>

-proxy_share
Set up an SMB share for proxy access to a file system on another NAS server.

-show Display the current NAS server proxy shares.

-add Create an SMB share that provides proxy access to any SMB client on the
<target_NAS_server given file system (typically a read/write snapshot) of the target NAS server.
_name> -share The path option defines the target file system, for example: /a/b/c. The
<share> -path following SMB share options are available:
<absolute_path> [- ● -ca (Continuous Availability)
ca] [-pe] [-abe] ● -pe (Protocol Encryption)
● -abe (Access-Based Enumeration)
Several file systems from the same or different target NAS servers can be
related to the same proxy NAS server, using different proxy share names. The
specified proxy share name must be unique.
-remove -share Remove the specified proxy share from the proxy NAS server configuration. A
<proxy_share_name> failure occurs if the share either does not exist or is not a proxy share.

-restart [-silent]
Restart the specified NAS server. The output from the -info or -modify command informs the user if
this is required for the specified parameter.
NOTE: This option cannot be used with the ALL target.

-silent Do not request user confirmation before restarting the NAS server.

-panic <vdm_name>
Panic the NAS server.
-threads
Display running and blocked threads.

-list Query and list running and blocked threads for the system, or for a specific
{service=<service_na service or pool.
me> |
pool=<pool_name>}
-report Query and show a report of running and blocked threads. Service and pool
{service=<service_na options filter for specified service or pool. The available service names are:
me> |
pool=<pool_name>} CBFS_SVC
FlushData
NFSD
NFSMOUNT
ONCRPC
LOCKD
PAX
NDMP

66
VBB
VSB
XATTRP
CIFS
ANTIVIRUS
SMB2Fdh
MAC
HTTPD
STATMON
VDM_CHECKER
DBMS
VDMINDICATION
VDM_REFRESH_CONF0
SSL
ReplicationV2
REPV2RECOVERY
REPV2ASYNCTHR
REPV2CMDTIMER

-stats Dump the statistics table of running/blocked threads.

-ssl
Check or renew the SSL certificates of a specified NAs server for replication interconnect connections.
The SSL certificates are used for replication DART interconnect connections. The NAS server must be a
system VDM, which can be SVDM_A or SVDM_B.

-status [-detail] Check the status of the SSL certificates. Use [-detail] to display all the SSL
certificates.
-renew [-silent] Renew the SSL certificates. The following options are available:
[-verbose] ● -silent: Do not request user confirmation before renewing the NAS server.
[return_on_failure] ● -verbose: Print detailed logs of the renew operation.
● -return_on_failure: Return if the renew operation fails to renew the
interconnect certificates. Otherwise, the operation continues to renew
certificates for other interconnect connections.

Example usage
Display the description of the parameter cifs.windowsTimeUpdate for the specified NAS server:
svc_nas mynas -param -facility cifs -info windowsTimeUpdate
Display the detailed description of the parameter cifs.windowsTimeUpdate:
svc_nas mynas -param -facility cifs -info windowsTimeUpdate -verbose
Display the DNS settings of the specified NAS server:
svc_nas nas_t -dns

nas_t : commands processed: 1

command(s) succeeded
output is complete

1591840272: LIB: 6: DNS is running.

1591840272: LIB: 6: DNS active config: override
1591840272: LIB: 6: * VDM Config: global
1591840272: LIB: 6: cetft3.com
1591840272: LIB: 6: proto:udp server(s): 10.0.0.2 status: Unknown, 10.0.0.1 status:
Unknown
1591840272: LIB: 6: * VDM Config: local
1591840272: LIB: 6: cetft3.com
1591840272: LIB: 6: proto:udp server(s): 10.0.0.2 status: Unknown, 10.0.0.1 status:
Unknown
1591840272: LIB: 6: * VDM Config: override
1591840272: LIB: 6: cetft3.com
1591840272: LIB: 6: proto:udp server(s): 10.0.0.2 status: Online, 10.0.0.1 status:
Online
1591840272: LIB: 6: Dynamic DNS update exclude subnets:

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1591840272: LIB: 6: No subnet

Command succeeded

Display the description of all CIFS parameters:

svc_nas mynas -param -facility cifs -info -all
Display the description of the all parameters of all facilities:
svc_nas mynas -param -facility -all -info -all
Restart the NAS server "NASServer":
svc_nas NASServer -restart

WARNING: Restart a NAS server will cause a network disconnection of all the SMB and NFS
clients.
Are you sure (Y/N) [N] ? Y
Restarting NAS server NASServer ...
NASServer : commands processed: 1
command(s) succeeded

Restart the NAS server "NASServer" without user confirmation:

svc_nas NASServer -restart -silent

14:43:44 service@none spb:~>

Restarting NAS server NASServer ...
NASServer : commands processed: 1
command(s) succeeded

Return a full list of all running and blocked NAS server threads on the system.
svc_nas ALL -threads

SVDM_A : commands processed: 1

command(s) succeeded
output is complete

1619797344: KERNEL: 6: SERVICE NAME POOL NAME THREADS TIME TO PANIC OPTIONS CRITICALS
1619797344: KERNEL: 6: STATMON StatmonExec 4 1800 1 0
1619797344: KERNEL: 6: THREAD NAME STATE TIME (s) LAST ACTION
1619797344: KERNEL: 6: statmonDatafeed BLOCKED 5031450
statmonDatafeed at 0x247cd4b0: Waiting_for_Condition at 0x7ef545ca9a38

1619797344: KERNEL: 6: statmonDatafeed BLOCKED 5031449

statmonDatafeed at 0x25e84150: Waiting_for_Condition at 0x7ef585761a38

1619797344: KERNEL: 6: statmonDatafeed BLOCKED 5031024

statmonDatafeed at 0x273d7c60: Waiting_for_Condition at 0x7ef545c87a38

1619797344: KERNEL: 6: statmonDatafeed BLOCKED 5029524

statmonDatafeed at 0x274aeb90: Waiting_for_Condition at 0x7ef5436faa38

1619797344: KERNEL: 6:
General Report:
1619797344: KERNEL: 6: Status : BLOCKED
1619797344: KERNEL: 6: Blocking threshold : 112s
1619797344: KERNEL: 6: Blocked count : 4
1619797344: KERNEL: 6: Total count : 8738

Command succeeded

SVDM_B : commands processed: 1

command(s) succeeded
output is complete

1619797344: KERNEL: 6: SERVICE NAME POOL NAME THREADS TIME TO PANIC OPTIONS CRITICALS
1619797344: KERNEL: 6: STATMON StatmonExec 4 1800 1 0
1619797344: KERNEL: 6: THREAD NAME STATE TIME (s) LAST ACTION
1619797344: KERNEL: 6: statmonDatafeed BLOCKED 5031438
statmonDatafeed at 0x2442a610: Waiting_for_Condition at 0x7f44dc134a38

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1619797344: KERNEL: 6: statmonDatafeed BLOCKED 5031437
statmonDatafeed at 0x257c2570: Waiting_for_Condition at 0x7f44dc177a38

1619797344: KERNEL: 6: statmonDatafeed BLOCKED 5031012

statmonDatafeed at 0x265f3f10: Waiting_for_Condition at 0x7f44dc29aa38

1619797344: KERNEL: 6: statmonDatafeed BLOCKED 5029512

statmonDatafeed at 0x266f64d0: Waiting_for_Condition at 0x7f44d654ba38

Command succeeded

Return a list of blocked and running threads that a specific service (NDMP) filters.
svc_nas ALL -threads -list service=NDMP

SVDM_A : commands processed: 1

command(s) succeeded
output is complete

1619807971: KERNEL: 6:
General Report:
1619807971: KERNEL: 6: Status : OK
1619807971: KERNEL: 6: Blocking threshold : 112s
1619807971: KERNEL: 6: Blocked count : 0
1619807971: KERNEL: 6: Total count : 1

Command succeeded

SVDM_B : commands processed: 1

command(s) succeeded
output is complete

Command succeeded

Check the SSL certificate status.

svc_nas SVDM_A -ssl -status

SVDM_A : commands processed: 1

command(s) succeeded

Renew the SSL certificate silently.

svc_nas SVDM_A -ssl -renew -silent

Renewing "SVDM_A" ...

SVDM_A : commands processed: 1

command(s) succeeded

Related commands
Antivirus configuration (svc_cava)
CIFS support (svc_cifssupport)
Dynamic Access Control (svc_dac)

69
Event Publishing diagnostics (svc_event_publishing)
View locks (svc_lockd)
NAS server backup and restore statistics (svc_pax)
Dump VHDX metadata (svc_vhdx)

Create management interface (svc_network)

This service script sets the IP address, netmask, and gateway address for a particular system interface.
Function: Diagnostic
Mode: Both
Usage: Technical Service

Description
This command can be run in Normal Mode if no management IP is currently active on the SP, or in Service Mode.

NOTE: These parameters are required and must appear in this order: -i, -a, -n, -g.

Use cases
Usage:

svc_network
[-h | --help]
| [-d | --debug]
-o | --down
-i <interface>
-a <IP address>
-n <netmask>
-g <gateway>
-m | --mtu <mtu_value>
-s | --adv_speed <adv_speed_value> {10 | 100 | 1000 | auto}
-x | --adv_duplex <adv_duplex_mode> {full | half | auto}

Options:
[-h | --help]
Display help and exit.
[-d | --debug]
Enable extra debugging output.
-o | --down
Sets the management interface down.
-i <interface>
Specify the ethernet interface to set up.
-a <IP address>
Assign either an IPv4 or IPv6 address to the interface.
-n <netmask>
Set the network mask for the connection.
-g <gateway>
Set the default route (gateway) for the connection and the optional operators.
-m | --mtu <mtu_value>
Sets the management port MTU. The minimum value is 1280, and maximum value is 9000.
-s | --adv_speed <adv_speed_value> {10 | 100 | 1000 | auto}
Sets the management port advertised speed (in Mbps). Values are:

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● 10
● 100
● 1000
● auto
-x | --adv_duplex <adv_duplex_mode> {full | half | auto}
Sets the management port advertised duplex mode. Values are:
● full
● half
● auto

Example usage
Change the MTU value to 1300.
svc_network -m 1300
Change the management port advertised speed to 100 Mbps with half duplex mode.
svc_network -s 100 -x half
Change the management port advertised speed to 100 Mbps with full duplex mode.
svc_network -s 100 -x full
Change the management port advertised speed to automatic with an automatically-selected duplex mode.
svc_network -s auto -x auto

Related commands
Boot control (svc_boot_control)
Mount storage (svc_mount)

Network configuration information (svc_networkcheck)

This service script collects network information and performs diagnostics using Storage Server and Linux network interfaces.
Function: Diagnostic
Mode: Both
Usage: General Use

Description
This command collects network information about one or all SPs. It allows the Service user to run common network
troubleshooting utilities. These utilities include netstat, tracert, ping, and ethtool. It provides information relating to the
management IP connectivity. It also performs specialized network checks using the storage server network interfaces, and the
Linux management interface.
With the exception of the -m, --management command which can be run from Service Mode, this command can only be run
in Normal Mode on the primary SP. The output of the command is logged to /home/service/svc_networkcheck.log.
Some commands require certain conditions:
● Require Normal Mode: -i, -r, -v, -tpc
● Require primary SP: -i, -r, -m
● Run any time: -h, -e, -n, -p, -p6, -t , -a, -fn

71
Use cases
Usage:

svc_networkcheck
[-h | --help]
| [-i | --info]
| [-r | --replication]
| [-t | --tracert] <ip>
| [-p | --ping] {<ip> | <hostname>} [--mtu <1500 | 9000>] [-I <sip>] | (--mark
<mark>)]
| [-p6 | --ping6] {<ip> | <hostname>} [--mtu <1500 | 9000>] [-I <sip>]
| [-e | --ethtool] [<port> | all]
| [-m | --management] [--routing | --dhcpclient | --dns | --all]
| [-n | --netstat]
| [-a | --arp] set {<ipv4 | ipv6> <gc_thresh1 | gc_thresh2 | gc_thresh3> <value>}
| get {<ipv4 | ipv6> <gc_thresh1 | gc_thresh2 | gc_thresh3>}
| [-v | --vhbd]
| [-fn | --friendly_name]

| [-tpc | --tcp_port_check] {<ip> | <hostname> <port>}

Options:
[-h | --help]
Display help and exit.
[-i | --info]
Perform network checks.
[-r | --replication]
Perform replication checks.
[-t | --tracert] <ip>
Perform a tracert to the specified IPv4 or IPv6 address.
[-p | --ping] {<ip> | <hostname>}
Ping the specified <ip> or <hostname> IPv4 target from the default port.

--mtu <1500 | 9000> Ping with the specified MTU value.

-I <sip> Specify the ping source IP or interface name.
--mark <mark> Specify the NAS connection mark used to find the source IP.

[-p6 | --ping6] {<ip> | <hostname>}

Ping the specified <ip> or <hostname> IPv6 target from the default port.
[-e | --ethtool]
Display information about the management port (default) using ethtool.

[<port> | all] Request information about the specified port or all ports.

[-m | --management]
Display the system's management IP (v4 and v6) information.

--routing Display additional information about management routing.

--dhcpclient Display additional information for DHCPv4 or DHCPv6.
--dns Display additional DNS query information for the management IP.
--all Display all options.

[-n | --netstat]
Perform netstat on this SP.
[-a | --arp set {<ipv4 | ipv6> <gc_thresh1> | <gc_thresh2> | <gc_thresh3>} | get {<ipv4 | ipv6> <gc_thresh1>|
<gc_thresh2>|<gc_thresh3> <value>}]
Show or modify the Address Resolution Protocol (ARP) cache settings for the specified IP version.

72
NOTE: The default ARP settings are as follows:
● net.ipvX.neigh.default.gc_thresh1 = 1024 -- The minimum number of ARP caches.
The kernel bootup process will not delete entries from the ARP cache as long as this number is
below the default number.
● net.ipvX.neigh.default.gc_thresh2 = 4096 -- The "soft" maximum number of ARP
cache entries. The kernel bootup process allows for 5 seconds of ARP cache entries, then starts
removing the oldest entries.
● net.ipvX.neigh.default.gc_thresh3 = 16384 -- The "hard" maximum number of
entries in the ARP cache. The boot process runs continuously if there are more than enough
entries in the ARP cache.

NOTE: It is strongly recommended that you do not exceed the default value of 16384
for this parameter from different IP addresses per Storage Processor (SP). This command
should be executed on each SP, and these modified settings will not persist after an SP
reboot.

[-tpc | --tcp_port_check] {<ip> | <hostname> <port>}

Perform tcp port check of either <ip> or <hostname> <port>, for either IPv4 or IPv6.
[-v | --vhbd]
Dump VHBD information on this SP.
[-fn | --friendly_name]
Show network friendly name if it is specified.

Example usage
Display information about the management port. This example output is truncated:
svc_networkcheck -e all

======================= [spa][Thu May 19 22:50:38 UTC 2011] Beginning Run

=======================

Settings for eth2:

Supported ports: [ TP ]
Supported link modes: 10baseT/Half 10baseT/Full
100baseT/Half 100baseT/Full
1000baseT/Full
Supports auto-negotiation: Yes
Advertised link modes: 10baseT/Half 10baseT/Full

Change the IPv4 ARP caching settings for threshold 1 (minimum threshold) to 777.
svc_networkcheck --arp ipv4 set gc_thresh1 777

=== SP status: Normal Mode ===

net.ipv4.neigh.default.gc_thresh1 = 777
net.ipv4.conf.all.arp_ignore = 1
net.ipv4.conf.default.arp_ignore = 1

Check whether the IPv4 tcp listening port 10.0.0.1@10744 is available.

svc_networkcheck -tpc 10.0.0.1 10744

=== SP status: Normal Mode ===

======================= [spb][Thu Oct 18 00:25:28 UTC 2018] Beginning Run

=======================

--- INFO: the tcp listening port 10.0.0.1@10744 is available.

73
======================= [spb][Thu Oct 18 00:25:28 UTC 2018] End of Run
=======================

Check whether the IPv6 tcp listening port 2::2@6007 is available.

svc_networkcheck -tpc 2::2 6007

=== SP status: Normal Mode ===

======================= [spb][Thu Oct 18 00:29:32 UTC 2018] Beginning Run

=======================

--- WARNING: the tcp listening port 2::2@6007 is unavailable.

======================= [spb][Thu Oct 18 00:29:32 UTC 2018] End of Run

=======================

Check whether the hostname tcp listening port VV-DEV@4004 is available.

svc_networkcheck -tpc VV-DEV 4004

=== SP status: Normal Mode ===

======================= [spb][Thu Oct 18 00:27:01 UTC 2018] Beginning Run

=======================

--- INFO: the tcp listening port VV-DEV@4004 is available.

======================= [spb][Thu Oct 18 00:27:01 UTC 2018] End of Run

=======================

Related commands
Data collection (svc_dc)
Collect performance information (svc_perfcheck)

Network Bond options for FSN and LACP connections

(svc_network_bond)
This service script allows you to view and modify the options of different network bonds for link aggregation (LACP) and
fail-safe network (FSN) ports on the Unity system.
Function: Configuration, Diagnostic
Mode: Normal
Usage: General Use

Description
This command allows you to modify and view network bond options for high availability features such as Link Aggregations and
Fail-safe Network (FSN) ports. Such a modification could be the amount of time the FSN fails over from the primary switch
to the backup switch (updelay), or the fail-back from the back-up switch to the primary when the primary is available again
(downdelay).

Use cases
Usage:

svc_network_bond
[-h|--help]
| [-d <device>]

74
|{-s
-o <option>
-v <value>}
|{-g
|[-o <option>]}

Options:
[-h | --help]
Display help and exit.
[-d | --device]
Specify the name of the FSN or Link Aggregation port device for which you are viewing or modifying the
network bond.

-s | --set Set the bond options.

NOTE: This action only applies to the current primary storage processor.

-o | -- Specify the option to view or modify.

opt <downdelay>
<miimon>
<primary_reselect>
<updelay>
<xmit_hash_policy>

-v | --value Enter the new value for the specified option.

-g | --get List the values of the specified parameter.

Example usage
The following example sets the updelay for bond20 to 60000 milliseconds (5 minutes):
svc_network_bond -s -d bond20 -o updelay -v 60000

Output of above command with appropriate line breaks, and if needed:

Are you sure? (Y/N)Y
Continued...

The following example shows the current network bond settings for fsn2:
svc_network_bond -g -d fsn2

Output of above command with appropriate line breaks, and if needed:

Are you sure? (Y/N)Y
Continued...

Related commands
None.

Dump NFS clients (svc_nfssupport)

This service script dumps the NFS client IP addresses for further investigation, including the ability to parse by NFSv3 and
NFSv4 (including NFS 4.2).
Function: Diagnostic
Mode: Normal
Usage: Technical Service

75
Description
List all NFS client IP addresses.

NOTE: This command must be run on the primary SP.

Use cases
Usage:

svc_nfssupport
[-h | --help]
|{<Nas_Server_Name> | ALL}
|-listClient [-v3 | -v4]

Options:
[-h | --help]
Display help and exit.
{<Nas_Server_Name> | ALL}
Provide the name of the NAS server, or select ALL to return information for all NAS servers on the
system.
-listClient [-v3 | -v4]
List all NFS clients which link to the specific NAS server

-v3 Only display NFSv3 clients.

-v4 Only display NFSv4 clients.

Example usage
Display all NFS clients for fap_24_23_1.
svc_nfssupport fap_24_23_1 -listClient

NFS v3 Clients:
|--- 10.229.168.155
|--- 10.228.84.79
|--- 10.229.168.156

NFS v4 Clients:
|--- 10.228.84.79
|--- 10.229.171.175
|--- 10.229.168.142
|--- 10.229.168.155

Display all NFSv3 NFS clients for fap_24_23_1.

svc_nfssupport fap_24_23_1 -listClient -v3

NFS v3 Clients:
|--- 10.229.168.155
|--- 10.228.84.79
|--- 10.229.168.156

Display all NFSv4 NFS clients for fap_24_23_1.

svc_nfssupport fap_24_23_1 -listClient -v4

NFS v4 Clients:
|--- 10.228.84.79
|--- 10.229.171.175
|--- 10.229.168.142
|--- 10.229.168.155

76
Display all NFS clients for all NAS servers on the system.
svc_nfssupport ALL -listClient

NFS v3 Clients:
|--- 10.229.168.155
|--- 10.228.84.79
|--- 128.221.255.100
|--- 10.229.168.156

NFS v4 Clients:
|--- 10.228.84.79
|--- 10.229.171.175
|--- 10.229.168.142
|--- 10.229.168.155

Related commands
None.

Synchronize time (svc_ntp)

This service script synchronizes the system time with an NTP server.
Function: System Operations
Mode: Normal
Usage: General Use

Description
This command allows the Service user to synchronize the system time with an NTP server. This tool can list information about
the configured NTP servers and their status. It only runs in Normal Mode. Only use this command on the primary SP with a
management IP configured.
NOTE: This utility is for trained service personnel only. This action can cause the SP or SPs to reboot and cause a Data
Unavailable scenario.

Use cases
Usage:

Options:
[-h | --help]
Display help and exit.
[-i | --info]
Display NTP information.
[-s | --sync]
Restart the NTP server and forces all SPs to update the time.
--get_tos_orphan
Display the NTP tos orphan setting.
--set_tos_orphan <tos_orphan_value>

77
Set the value for the tos orphan. The minimum value is 1 and the maximum value is 15.

Example usage
Synchronize NTP time:
svc_ntp -s
List the status of NTP servers:
svc_ntp -i

Related commands
None.

Operating system information (svc_oscheck)

This service script collects OS-related information and logs it to the user-specified file.
Function: Diagnostic
Mode: Service
Usage: Technical Service

Description
The logs that are collected with this command are for performance analysis and to triage system issues. The logs can be
redirected to a desired file by specifying the filename and its path. The default output file location is /home/services/
Oslog.*
By default, the output files are stored in /EMC/backend/perf_stats/config/. The default number of output files is five.

Use cases
Usage:

Options:
[-h | --help]
Display help and exit.
[-p | --prefix] <name>
Append the specified text string to the output file names.
[-d | --directory] <dir>
Specify a directory in which to store the output files.
[-c | --count] <num>
Specify the number of output file revisions to be retained.

Example usage
Collect log files and store in /home/service/:
svc_oscheck -d /home/service

78
Related commands
None.

NAS server backup and restore statistics (svc_pax)

This service script displays or resets the counters for NDMP and PAX backup statistics.
Function: Diagnostic
Mode: Normal
Usage: General Use

Description
This service script displays the advanced statistics of NDMP and PAX backup sessions in progress in the NAS servers. The
statistics counters can also be reset.

Use cases
Usage:

svc_pax { SVDM_A | SVDM_B | ALL }

Options:
[-h | -help | --help | <no option>]
Display help and exit.
-stats
Display in progress NDMP/PAX backups statistics counters.

-reset Reset NDMP/PAX backups statistics counters.

-verbose Display in progress NDMP/PAX backups advanced statistics counters.

Example usage
Reset the advanced PAX statistics on SPA:
svc_pax SVDM_A -stats -reset

SVDM_A : commands processed: 1

command(s) succeeded

View the verbose statistics for an active NDMP restore session on SPA:
svc_pax SVDM_A -stats -verbose

SVDM_A : commands processed: 1

command(s) succeeded
output is complete

SUMMARY PAX STATS **

---- NASS STATS ----
nass00 is not doing backup
nass01 is not doing backup
nass02 is not doing backup
nass03 is not doing backup
---- NASA STATS ----
** nasa thid 0 (RESTORE) **
Backup root directory: /16m_ok_1_0

79
Total bytes processed: 12140605440
Total file processed: 738
throughput: 68 MB/sec
average file size: 16065KB
Total nasa wait nass count: 0
Total nasa wait nass time: 0 msec
Total time since last reset: 170 sec
Tape device name: /dev/c80t0l0
0 size file processed: 13
1 -- 8KB size file processed: 1
8KB+1 -- 16KB size file processed: 0
16KB+1 -- 32KB size file processed: 0
32KB+1 -- 64KB size file processed: 0
64KB+1 -- 1MB size file processed: 0
1MB+1 -- 32MB size file processed: 724
32MB+1 -- 1GB size file processed: 0
1G more size file processed: 0
fs /16m_ok_1_0 size is: 120855445504 Bytes
Estimated time remain is 1524 sec

nasa01 is not doing backup/restore

nasa02 is not doing backup/restore
nasa03 is not doing backup/restore
---- NASW STATS ----
nasw00 RESTORE (in progress)
Session Total Time: 00:02:50 (h:min:sec)
Session Idle Time: 00:00:56 (h:min:sec)
KB Tranferred: 11858820 Block Size: 61440 (60 KB)
Average Transfer Rate: 68 MB/Sec 239 GB/Hour
Average Burst Transfer: 101 MB/Sec 357 GB/Hour
__Point-in-Time__ (over the last 10 seconds):
Rate=69 MB/Sec Burst=96 MB/Sec Idle=283 msec/sec
Get Pool: 17 buffers Put Pool: 29 buffers
Compression Page not available
ReadC=0.00 WriteC=0.00 Read=0 KB Written=0 KB

nasw01 BACKUP (terminated)

nasw02 BACKUP (terminated)
nasw03 BACKUP (terminated)

1488797790: ADMIN: 6: Command succeeded: printstats pax full

Value Definition
NASS STATS Thread responsible for traversing the file
system and providing metadata for each
directory and/or file.
Total file processed Total number of files and/or directories
for which metadata was processed.
Total NASS wait NASA count The number of times NASS waited for NASA.
Total NASS wait NASA time Amount of time NASS waited for NASA.
Total time since last reset Time since the last reset; a reset occurs
automatically when a backup completes.
fts_build time Time spent building the file system or
directory tree.
getstatpool If the value is consistently zero, then NASA
may be slowing down the backup.
putstatpool If the value is consistently zero, then NASS
may be slowing down the backup.
NASA STATS Thread responsible for writing file header
information, reading file data, and
writing to the buffer.
Backup root directory Directory being backed up.
Total bytes processed Bytes backed up since the last reset or
start of the current backup.
Total file processed Number of files backed up since the start
or reset of the current backup.
Throughput How fast NASA processed data.
Average file size Average file size for the current backup.
Total nasa wait nass count time Number of times NASA waited for NASS.
Total nasa wait nass time Amount of time NASA waited for NASS.
Total time since last reset Amount of time since the backup statistics
were reset; a reset occurs automatically

80
when a backup completes.
Tape device name Target device for the backup data.
File size statistics Statistics on the size of files backed up
since the start or reset of the current
backup.
NASW STATS Thread responsible for getting data from
the buffer pool, writing it to tape or
sending it to a remote Data Mover.
Session total time Total time of the current session.
Session idle time Idle time for the current session.
KB transferred Total KB transferred.
Average transfer rate Per second and per hour transfer rate for
the current session's data.
Average burst transfer Burst transfer rate in MB/s and GB/s.
Write block counters
(List/Direct) Scatter/gather write count.

Point-in-time_ (over the last Information on data processed during a 10

10 seconds) second interval.
Rate Transfer rate in MB/s.
Burst Burst transfer rate in MB/s.
Idle Amount of time NASW was idle in msec.
Get pool Number of buffers in get pool; if value is
consistently 0, then NASA and NASS may be
slowing down the backup.
Put pool Number of buffers in put pool; if value is
consistently 0, then the tape may be
slowing down the backup.
Compression rate retrieved Compression rate.
ReadC Read compression rate at the tape device.
WriteC Write compression rate at the tape device.
Read Amount of data read in KB.
Written Amount of data written in KB.

Related commands
Antivirus configuration (svc_cava)
CIFS support (svc_cifssupport)
Dynamic Access Control (svc_dac)
Event Publishing diagnostics (svc_event_publishing)
View locks (svc_lockd)
Advanced NAS settings (svc_nas)
Dump VHDX metadata (svc_vhdx)

Collect performance information (svc_perfcheck)

This service script outputs performance metrics.
Function: Diagnostic
Mode: Normal
Usage: General Use

Description
This command outputs front-end and backend setup and performance metrics, and extracts information that can be useful for
performance troubleshooting. Similar content is available in Data Collects bundles. See Data collection (svc_dc).
Performance statistics that you can monitor are visible through the options on svc_perfcheck.
Use --sar option to produce output similar to the Linux sar command for the SP. This output includes CPU usage distribution.
The --ktrace option provides low-level information of every I/O operation. This option is for storage experts only.

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The --getconfig option provides significant information about front-end configuration. It outputs to /home/service/ in
the format report.neo_getconfig.<system name>-<date>.txt.
The command only runs on the primary SP. It returns an error if run on the secondary SP.
NOTE: In order to prevent these output files from consuming too much space in the service partition on the system, the
output files are automatically cleaned up every hour, such as 1 AM, 2 AM, 3 AM, and so on.

Use cases
Usage:

svc_perfcheck
[-h | --help]
| [-s | --sar] -i <seconds> -n <number intervals>
| [-k | --ktrace] -f <tracefilename> -d <seconds> [-o "<rba types>"] [-z]
| [-k | --ktrace] [-l] [-L] [-r <tracefilename>] [-Z]
| [-g | --getconfig]
| [-v | --vaai]
| [-t | --top] -i <number iterations> [-c] [-p]
| [-p | --perftop] -i <seconds> [-c] [-p]
| [-r | --perfrecord] -i <seconds> [-c] [-p]

Options:
[-h | --help]
Display help and exit.
[-s | --sar]
Capture system statistics using sadc/sar on all SPs.

-i <seconds> Specify the length of the interval in seconds.

-n <intervals> Specify the number of intervals.

[-k | --ktrace]
Capture RBA trace on all SPs for the specified number of seconds for the specified filename.

-f Specify the filename for the output.

<tracefilename.trc>
-d <seconds> Specify the length of the interval in seconds.
-o "<rba types>" Specify the RBA type in the form of "-t <type1> -t <type2>". If not specified,
the default is "-t tcd -t fbe_lun -t spc". Valid RBA types are: off, tcd, ccb,
mpt, psm, lun, fru, dbe, dml, mvs, mva, mlu_dev, mlu_cbfs, cbfs, cpm, fedisk,
clone, mig, agg, compr, fbe, fct, fbe_lun, fbe_rg, fbe_rg_fru, vd, pvd, pdo,
dds, spc, mcio, ilc.

[-k | --ktrace]
Manage existing tracefile options.

[-l] Display a short list of stored base tracefile names.

[-L] Display a long list of stored tracefile names.
[-r <tracefilename>] Remove any compressed or uncompressed versions of <tracefilename>.
[-Z] Compress all existing uncompressed traces and remove uncompressed version.

[-g | --getconfig]
Get the performance-related configuration.
[-v | --vaai]
Get the vStorage Performance Stats.
[-t | --top]
Get the dynamic real-time view of a running system.

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-i <number Specify the number of intervals.
iterations>

[-c] Get local SP information only.

[-p] Get peer SP information only.

[-p | --perftop]
Get performance top information.

-i <seconds> Specify the length in seconds.

[-c] Get local SP information only.

[-p] Get peer SP information only.

[-r | --perfrecord]
Get performance record information.

-i <seconds> Specify the length in seconds.

[-c] Get local SP information only.

[-p] Get peer SP information only.

Example usage
Get sadc system stats for 15 intervals of 10 seconds on both SPs:
svc_perfcheck --sar -i 10 -n 15
Get RBA trace for 30 second interval on both SPs:
svc_perfcheck --ktrace -f trace1 -d 30
Get RBA trace for 30 second duration on both SPs, overriding the default trace types:
svc_perfcheck --ktrace -f trace2 -d 30 -o "-t tcd -t fbe_lun -t pdo -t mlu_cbfs"

Related commands
Data collection (svc_dc)
Operating system information (svc_oscheck)
Network configuration information (svc_networkcheck)
Output storage information (svc_storagecheck)
Redirect output (svc_tcpdump)

Purge logs (svc_purge_logs)

This service script clears up space on the root file system or purges the logging database if specific limits are exceeded.
Function: Recovery
Mode: Service
Usage: Technical Service

Description
This command attempts to find large files on the file system and generates a report to analyze the findings. This command also
reimages the system.

83
Use cases
Usage:

svc_purge_logs
[-h | --help]
| [-s | singlesp]
{[-f | --fsusage]
| [-c | --clear]
| [-u | --skipupgrade]}
| [-d | --dbpurge]
{ [-n | --num]
| [-l | --list]}

Options:
[-h | --help]
Display help and exit.
[-s | singlesp]
Force Single SP operation. Without this operation, it clears files on both SPs.
[-f | --fsusage]
Generate a filesystem usage report. Cannot be used concurrently with -c or -u.
[-c | --clear]
Attempt to clear space on the root filesystem. Cannot be used concurrently with -f or -u.
[-u | --skipupgrade]
Skip clearing upgrade files on the root filesystem. Cannot be used concurrently with -f or -c.

Related commands
None.

Restore Unity OE (svc_reimage)

This service script is used per-SP operation to overwrite the SP's system partition.
Function: Recovery
Mode: Both
Usage: Technical Service

Description
This command overwrites the SP's system partition with a known, good image stored on the backend system device while
maintaining the persistent configuration information (hostname, host registration, and user data).
This utility is for trained service personnel only.
NOTE: The script does no shutdown/reboot actions by default. The SP must be rebooted before a reimage operation will
occur. In this case, clear the Boot Counters using the svc_rescue_state service tool prior to rebooting the system or it
will reboot back into Service Mode and the reimage operation will not occur.

Use cases
Usage:

svc_reimage
[-h | --help]
| [-r | --reboot]

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| [-p | --powerdown]
| [-f | --force]

Options:
[-h | --help]
Display help and exit.
[-r | --reboot]
Reboot after reimage.
[-p | --powerdown]
Power down after reimage.
[-f | --force]
Skip all prompts.

Related commands
Service Mode information (svc_rescue_state)

Reinitialize Unity to factory settings (svc_reinit)

This service script returns a Unity system to its factory-delivered state, deleting all user data and persistent configurations.
Function: Recovery
Mode: Service
Usage: Technical Service

Description
This command reinitializes a Unity system to factory settings. The Unity system's OE is overwritten with the Dell Software
image contained in the backend image repository and all user data and persistent configurations are deleted. Use this command
only when all installed SPs are in Service Mode.
NOTE:

This command is a last-resort troubleshooting solution. Try an SP reimage (svc_reimage) to correct the problem before
using this command. Obtain a Data Collection and consult with the support provider before making the decision to run this
command.

All user data and storage provisioning information will be lost. All persistent configurations on the system (hostname,
storage configuration, and host registration) are permanently overwritten.

This utility is for trained service personnel only.

Use cases
Usage:

svc_reinit
[-h | --help]
| [-f | --force]

Options:
[-h | --help]
Display help and exit.
[-f | --force]
Skip all prompts.

85
Related commands
Restore Unity OE (svc_reimage)

Service Mode information (svc_rescue_state)

This service script views, sets, or clears the software boot control counters, which determine whether an SP is able to meet
baseline functionality and boot normally, or whether it needs to go for Service Mode for repair.
Function: Recovery
Mode: Service
Usage: Technical Service

Description
This command is used in a variety of SP or system shutdown procedures, or during triage to determine which system
component is responsible for the SP booting into Service Mode. The procedures are:
● List—this option details why the current SP has booted into Service Mode.
● Set—this option manually forces the SP to boot into Service Mode the next time it is rebooted.
● Clear—this option resets all the boot control counters and instructs the SP to attempt to boot into Normal Mode on the
next reboot. Note that errors or faults can still cause the system to boot back into Service Mode. In most instances, you
must first address the failure condition which put the SP into service mode before proceeding with clearing the counters.
● Clear Degraded—this option resets all of the degraded mode indicators stored in both the nvram and on the local SSD boot
device. Only use this option to clear Degrade Mode conditions if the reason the system is in service mode was due to an
'rrchc' code in the Rescue Reason of svc_diag that indicates that:
1. A driver on the system has decided to put the SP or system in 'degraded' mode.
2. The fault that landed the system and driver into a 'degraded' state has been cleared or fixed locally in service mode.
As with the Clear option, errors or faults can still cause the system to boot back into Service Mode.
● (virtual deployments only)Tie-breaker node (TBN) options:
○ Ignore TBN once—this option sets a flag file for the UnityVSA SP to have the SP ignore TBN status the next time
system boots up. This can be used to recover the UnityVSA when the TBN VM is permanently down and both SPs are
in Service Mode. The force suboption will skip the peer SP check in cases where both SPs are already confirmed to be
down.
○ Clear TBN Ignore—this option clears the ignore option previously set.
○ List TBN Ignore—this option lists the current TBN ignore settings.

Use cases
Usage:

svc_rescue_state
[-h | -? | --help]
| [-l | --list]
| [-s | --set]
| [-c | --clear]
| [-d | --clear_degraded]
| [-i | --ignore_tbn_once][--force]
| [-e | --clear_tbn_ignore]
| [-p | --list_tbn_ignore]

Options:
[-h | -? | --help]
Display help and exit.
[-l | --list]
List all boot counters.
[-s | --set]
Set the Service Mode boot counter.

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[-c | --clear]
Clear all the boot counters.
[-d | --clear_degraded]
Clears all degraded state indicators.
[-i | --ignore_tbn_once]
Request to ignore the TBN status once the next time system boots up. Specify the --force option to
skip check of the peer SP status.
[-e | --clear_tbn_ignore]
Clear a previous ignore request of the TBN status.
[-p | --list_tbn_ignore]
List all TBN ignore settings.

Related commands
System diagnostics (svc_diag)

Management stack controls (svc_restart_service)

This service script restarts system management software.
Function: System Operations
Mode: Normal
Usage: Technical Service

Description
This command allows the Service user to initialize the system software for troubleshooting by exiting the MGMT process and
then restarting it on the local or peer SP. The MGMT process launches Unisphere when an SP is in Normal Mode and is
responsible for snapshot schedules and expansion of backend storage. For example, the auto-file system extension runs out of
local pooled resources.
Restarting of the management software can disrupt management activities such as provisioning storage, configuration
of networking, and other activities. Use svc_restart_service MGMT only after confirming that no other users
are managing the system (better to specify “svc_restart_service [--gendump] restart|failover MGMT”,
“svc_restart_service status MGMT” won’t impact system management). The Service user can run the Linux
command last to see if other users are logged into the system.

Use cases
Usage:

svc_restart_service
[-h | --help]
| [--gendump] restart MGMT

Options:
[-h | --help]
Display help and exit.
[--gendump]
"--gendump" is optional, which generates a dump before shutdown MGMT process.

restart MGMT Generate a dump before restarting the MGMT process. Restarts the MGMT
process.
failover MGMT Generates a dump before shutting down the MGMT process. Shutdown the
MGMT and starts it on the peer SP.

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status MGMT
Report MGMT running status.

Related commands
None.

Map a Linux block device to a VMware hard disk (svc_scsi_id)

This service script maps a Linux block device to the associated VMware hard disk in UnityVSA.
Function: Diagnostic
Mode: Both
Usage: General Use

Description
This script can be used to find the SCSI-ID of a virtual disk based on the device's path (for example, /dev/sdd ). This allows
the user to match the virtual disks on the virtual platform with the virtual disks shown in the VMware vSphere GUI.
The command displays the disk SCSI ID in a format corresponding to the virtual disk scsi-id format shown in the VMware
vSphere GUI.

Use cases
Usage:

svc_scsi_id <disk-path>

Options:
<disk-path>
Specify the path to the virtual disk.
Return values:
0—success
1—error: platform type could not be determined
2—error: not virtual platform
3—error: disk-path argument missing
4—error: disk-path device does not exist
5—error: information about disk-path device not found
10—error: not authorized user

Example usage
Find the SCSI-ID of a virtual disk at /dev/sdd:
svc_scsi_id /dev/sdd

output: 0:3

Related commands
None.

88
Service user password configuration (svc_service_password)
This service script tests or sets the Service user password.
Function: Configuration
Mode: Both
Usage: Technical Service

Description
This command checks if the Service user password is set to its default or is valid. It also allows you to change the Service user
password.
The default Service user password is "service" (no quotation marks). When this command shows the default is in use, set a new
password. The -isdefault mode switch returns a "yes" or "no." The reset option of this command sets the service password
back to the default value.
For a password to be compliant with Unity security policies and to be accepted as valid, it must adhere to the following
guidelines:
● For systems with release 5.3 or earlier:
○ 8-40 characters in length

NOTE: The length of the password must be 15-40 characters when STIG is enabled.

○ At least 1 uppercase character

○ At least 1 lower case character
○ At least 1 digit
○ At least one special character from the following set: ! , @ # $ % ^ * _ ~ ?
○ No disallowed characters from the following set: & ' space tab
○ Password must be unique from the previous three Service Mode passwords.

NOTE: An example of a valid password is: m0de_S3rvice

● For systems with release 5.4 or later:

○ 8-64 characters in length
○ At least 1 uppercase character
○ At least 1 lower case character
○ At least 1 digit
○ No disallowed characters from the following set: & ' space tab
○ Password must be unique from the previous three Service Mode passwords.

NOTE: An example of a valid password is: m0deS3rvice

Changes made to the service password using this tool while in Service Mode are considered non-persistent—the Service user
will have the same password he or she had before using the command to change it when the system returns to Normal Mode.

Use cases
Usage:

Options:
[-h | --help]

89
Display help and exit.
[-s | --set] [<password>]
Set password with either supplied on command line or prompt.
[-r | --reset]
Reset the default password.
[-v | --validate]
Validate the supplied password.
[-d | --isdefault]
Determine if password is factory default return 0 if factory default, 1 otherwise.

Example usage
For systems with release 5.3 or earlier, set the Service user password to m0de_S3rvice:
svc_service_password -set m0de_S3rvice
For systems with release 5.4 or later, set the Service user password to m0deS3rvice:
svc_service_password -set m0deS3rvice

Related commands
None.

Service shell (svc_service_shell)

This service script obtains super user access to Unity's operating system.
Function: Diagnostic
Mode: Both
Usage: Technical Service

Description
This command allows an authorized support entity to gain super user access to the Unity's operating system in both Normal and
Service modes.
The support entity must enable this tool for use first. Once enabled, the tool is functional for 3 days. After 3 days, it
automatically disables itself.
NOTE:

Do not use the sz command within the service shell. This command rapidly increases the size of the
svc_service_shell log file and can cause problems.

Use cases
Usage:

svc_service_shell
[-h | --help]
| [cmd]

Options:
[-h | --help]
Display help and exit.
cmd

90
A single, standalone Linux command to run elevated privileges.

Related commands
None.

Shutdown (svc_shutdown)
This service script performs a safe reboot or shutdown of an SP, and shutdown of the system.
Function: System Operations
Mode: Both
Usage: General Use

Description
This service tool performs a safe reboot or power down (halt) of a Unity SP, and shutdown of the system.
SP reboot and shutdown can be performed in both Service and Normal Mode. System shutdown can be performed only when at
least one of the SPs is in Normal Mode.
When initiated, the reboot operation attempts to gracefully shut down the active storage software and all running operating
system processes before performing a warm reboot of the SP. The SP then automatically runs through its boot processes and –
assuming it is in a healthy state and no fault requiring Service Mode exists – comes back online.
The halt operation performs the same graceful shutdown of the system software, but it does not reboot the SP. Instead, the
SP remains in a powered-off state. There must be a physical removal and insertion of the SP or a power cycle of the chassis to
bring it back online.
The hold-in-reset operation is similar to a reboot in that it does a graceful shutdown of the system software on the SP, but it
halts the restart at the hold-in-reset state and allows the user to complete maintenance tasks on the SP. The SP will remain in
this state until it is rebooted from the other SP using svc_shutdown -r <spa | spb>, the SP is removed and reseated, or
the array is power cycled. Only one SP can be in the hold-in-reset state at a time.
NOTE:
● This may cause a Data Unavailable scenario if used incorrectly.
● This will cause a Data Unavailable scenario if used on a single node UnityVSA.

Use cases
Usage:

Options:
[-h | --help]
Display help and exit.
--halt
Halt the SP.
[-r | --reboot]
Reboot the local SP (default) or the specified peer SP.
<reason code>

91
Optionally specify a reason code.
[-q | --quickboot]
Quick reboot the SP (skip POST).
--system-halt
Halt the complete system.
--halt-local
Halt the local SP.
--hold-in-reset
Hold the local SP in Reset.
--force
Perform the specified action without user confirmation.

Example usage
Restart the local SP (SPA):
svc_shutdown -r

Broadcast message from root@spa

(unknown) at 21:22 ...
The system is going down for reboot NOW!

Shut down the system:

svc_shutdown -system-halt

##############################################################################
WARNING: This action shuts down the system and you have to manually power up afterwards.
##############################################################################
Enter "yes" if want to proceed with this action: yes
Normal Mode
1
1
Peer shutdown now in progress
System shutdown now in progress

Related commands
Service Mode information (svc_rescue_state)

Enable Secure Shell (svc_ssh)

This service script turns the Secure Shell Daemon (SSHD) on or off.
Function: System Operations
Mode: Both
Usage: General Use

Description
This command enables or disables the Service user to connect to the Unity's Linux CLI using an SSH connection over the
system's Management interface. If SSH connectivity is disabled, or it did not turn on when requested from within Unisphere, a
Service user can manually enable SSH while logged into Linux through a serial connection to the SP with this command.
This command can also disable SSH connections to the Unity system. If a user connects to the SP through SSH and SSH stops,
that user's session ends. This command runs only on the primary SP in Normal Mode.

92
Use cases
Usage:

Options:
[-h | --help]
Display help and exit.
[-e | --enable]
Enable SSHD on the system.
[-d | --disable]
Disable SSHD on the system.
[-s | --status]
Display the SSHD status.

Example usage
Disable SSHD:
svc_ssh -d

Connection to 10.x.x.43 closed by remote host.

Related commands
None.

STIG (svc_stig)
This service script enables, disables, and provides current status for each category of STIGs.
Function: Security
Mode: Service
Usage: Technical Service

Description
This service script enables, disables, and provides current status for each category of STIGs (Security Technical Implementation
Guides).

Use cases
Usage:

svc_stig

-h|--help : Display this message

-d|--disable [options] : Disable STIGs
-e|--enable [options] : Enable STIGs
-s|--status [options] : Get status for STIGs

93
Options:
[-h | --help]
Display help and exit.
[-d | --disable]
Used to disable all STIGs (no option specified).

-c | --cat [X] Used to disable a specific category of STIGs.

[-e | --enable]
Used to enable all STIGs (no option specified).

-c | --cat [X] Used to enable a specific category of STIGs.

[-s | --status]
Display the current status (enabled or disabled) for all STIGs (no option specified).

-c | --cat [X] Display status for a specific Category of STIGs.

-b | --boolean-format Display boolean status for a specific Category of STIGs.

Example usage
Enable STIG mode on system for all STIGs.
svc_stig -e

###############################################################################
WARNING:
WARNING: This action will cause a reboot of the system!!
WARNING:
###############################################################################

###############################################################################
INFO:
INFO: Both Storage Processors will reboot in sequence, starting with peer SP.
INFO: When primary SP comes back from reboot, the process will automatically
INFO: restart to finish applying. Monitor status with 'svc_stig -s'. If status
INFO: does not change to expected value within 30 minutes, contact service
INFO: provider.
INFO:
###############################################################################
Enter "yes" if want to proceed with this action:

Display the STIG mode status for all STIGs:

svc_stig -s

STIG CATEGORY 1: ENABLED

STIG CATEGORY 2: ENABLED

Related commands
None.

Run FSCK on storage (svc_storage_integritycheck)

This service script runs File System Check (FSCK) on storage file systems and returns them to a mountable state.
Function: Recovery
Mode: Normal
Usage: Technical Service

94
Description
This command automatically unmounts file systems that are in use, runs FSCK on them, and then remounts the file systems
when it is safe to do so.
Executing this command is the fastest way to remount a file system.
A file system only appears as an output if it is corrupt and unmounted. The command gives an option to fix and remount
corrupted and unmounted file systems.

Use cases
Usage:

svc_storage_integritycheck
[-h | --help]

Options:
[-h | --help]
Display help and exit.

Related commands
None.

Output storage information (svc_storagecheck)

This service script collects storage information about an SP.
Function: Diagnostic
Mode: Normal
Usage: General Use

Description
This command allows you to investigate specifics about all virtual storage content on the system. It collects query information
about particular kinds of shares (CIFS or NFS), iSCSI storage, or lower layers in the configuration stack.
Only run this command in Normal Mode on the Primary SP. Output is logged to the /home/service/
svc_storagecheck.log file. The output of this command is lengthy if you run all available checks. View the output log
using the Linux less utility.
For debugging, set SVC_STORAGECHECK_LOG_TO_FILE=1 if you want to get the output of this script appended to the log
file /home/service/svc_storagecheck.log. For example:

# SVC_STORAGECHECK_LOG_TO_FILE=1 svc_storagecheck

Use cases
Usage:

svc_storagecheck
[-h | --help]
| [-d | --dedupe]
| [-b | --backend]
| [-s | --sizes]
| [-l | --list]
| [-lp| --limitpoll]
| [-n | --nfs]
| [-c | --cifs]

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| [-m | --ndmp]
| [-a | --all]
| [-p | --listproc]
| --fs_oid <oid>
| --fs_list_oids
<parameters>

Options:
[-h | --help]
Display help and exit.
[-d | --dedupe]
List the file systems that are performing file deduplication.
NOTE: Unity systems do not support deduplication, therefore this option returns no data.

[-b | --backend]
List information about the backend disks configured into the system.
[-s | --sizes]
Display details about all file system objects, and detailed information about the pool. This also returns
filesystems free block and free inode information
[-l | --list]
Display details about all storage objects. Additionally this lists which file systems are mounted and
provides information about the state of active NAS servers.
-lp | --limitpoll
Skips printing the MluCli poll output.
[-n | --nfs]
Displays information about NFS shares.
[-c | --cifs]
Displays information about CIFS shares and CIFS configuration.
[-m | --ndmp]
List information about active NDMP configuration, active NDMP sessions and NDMP parameter
settings.
[-a | --all]
List the output of all other options ( -d, -b, -s, -l, -n, -c, and -m).
--fs_oid <oid>
Display details about the object <oid>.
--fs_list_oids
Display abbreviated information about all FS objects (name, oid mount point).
-p | --listproc
Displays information about process objects.

Related commands
Collect performance information (svc_perfcheck)

SupportAssist (svc_supportassist)
This service script is used to diagnose and recover SupportAssist.
Function: Recovery
Mode: Normal
Usage: General Use

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Description
This command allows the service user to perform basic tasks on SupportAssist. These tasks include checking the status of the
service and network or cleaning up the configuration.

NOTE: This command must be run on the primary SP when the system is in normal mode.

Use cases
Usage:

svc_supportassist
[-h | --help]
| [-n {direct,gateway} --remoteaccess {yes,no} [--useproxy {yes,no}] [--addr <addr>
--port <port>]]
| [-s | --status]
| [-c | --cleanup]
| [-r | --restart]
| --backup <directory>
| --restore <backup>
| --sendhome <file>

Options:
[-h | --help]
Display help and exit.
[-n {direct,gateway} --remoteaccess {yes,no} [--useproxy {yes,no}] [--addr <addr> --port <port>], --networkcheck
{direct,gateway} --remoteaccess {yes,no} [--useproxy {yes,no}] [--addr <addr> --port <port>] ]
Check network connectivity when:
● Connecting to a remote service directly or through the gateway.
● Remote access is enabled or not enabled.
● Connecting by using a proxy or when not connected by using a proxy.
If the connection mode is a gateway, the network address and port should be provided. Also, you cannot
use the option --userproxy yes if the connection mode is gateway.
[-s | --status]
Get SupportAssist connectivity status.
[-c | --cleanup]
Clean up the SupportAssist configuration.
[-r | --restart]
Restart the SupportAssist service.
--backup <directory>
Backup the SupportAssist configuration to the specified directory.
--restore <backup>
Restore the SupportAssist configuration using the specified backup bundle.
--sendhome <file>
Send the specified file back to Dell Support through configured SupportAssist endpoint.

Example usage
Check SupportAssist status:
svc_supportassist -s

State: Running
Type: Connect directly
Connectivity: Reachable
Backend endpoint: https://esrs3-core.emc.com(Reachable)
Remote Access: Yes
RSC Enabled: Yes

97
Version: 4.7.7.21
Initialized: Yes
Proxy mode: none

Clean up the SupportAssist configuration:

svc_supportassist -c

SupportAssist has been initialized. You will need to initialize it again after cleaning
up. Are you sure you want to proceed? (Y/N)Y
Disable SupportAssist connectivity......Completed!
Clean up in progress...............Completed!

Restart the SupportAssist services:

svc_supportassist -r

Restart in progress............Completed!

Related commands
None.

Collect Tie-breaker Node trace information (svc_tbn_dc)

This service script is used to collect trace information from the Tie-breaker Node (TBN) VM on UnityVSA High-availability.
Function: Diagnostic
Mode: Normal
Usage: Technical Services

Description
This service script collects trace information for the TBN VM that can be used while diagnosing issues.

Use cases
Usage:

svc_tbn_dc
[-h | --help]
[-v | --version]

Options:
[-h | --help]
Display help and exit.
[-v | --version]
Display version information.

Example usage
Collect trace information:
svc_tbn_dc

Version: c4dev_PIE_3169R-4.5.0.1.1.046.1539870435-VVNX_OVA_DEBUG
/tmp/tbn_dc /
/

98
DC data collected at /home/service/user/tbn_dc.tar
Elapsed time: 0 minutes 0 seconds

Related commands
Configure Tie-breaker Node network (svc_tbn_network)
Change Tie-breaker Node password (svc_tbn_password)
Shutdown Tie-breaker Node VM (svc_tbn_shutdown)

Configure Tie-breaker Node network (svc_tbn_network)

This service script is used to configure a Tie-breaker Node (TBN) VM management interface on UnityVSA High-availability.
Function: Recovery
Mode: Normal
Usage: Technical Service

Description
This service script is used to configure a TBN VM management interface.

Use cases
Usage:

svc_tbn_network
[-h | --help]
[-v | --version]
[-a <IP address>]
[-n <netmask>]
[-g <gateway>]
[-d | --dhcp4]
[-o | --offline]

Options:
[-h | --help]
Display help and exit.
[-v | --version]
Display version information.
[-a <IP address>]
IPv4 or IPv6 address.
[-n <netmask>]
IPv4 network mask or IPv6 prefix length.
[-g <gateway>]
Default gateway.
[-d | --dhcp4]
Enable DHCP client (only support IPv4).
[-o | --offline]
Sets management interface down.

Example usage
To configure a TBN management interface:

99
svc_tbn_network -a 10.0.0.1 -n 255.255.252.0 -g 10.0.0.2

DEBUG: Check environment

DEBUG: Parse arguments
DEBUG: Check arguments
DEBUG: Check the given IP is valid IPv4 or IPv6
DEBUG: Setup management interface with static IP
DEBUG: Trun on management device
DEBUG: Config IP address
DEBUG: Save static IP configuration
DEBUG: Add default gateway
DEBUG: The default gateway is already configured.
DEBUG: Save route files for default gateway
default 10.0.0.2 - eth2
DEBUG: Start ssh service
Active: active (running) since Fri 2018-10-19 07:38:51 UTC; 6min ago
DEBUG: Enable ssh service

Related commands
Collect Tie-breaker Node trace information (svc_tbn_dc)
Change Tie-breaker Node password (svc_tbn_password)
Shutdown Tie-breaker Node VM (svc_tbn_shutdown)

Change Tie-breaker Node password (svc_tbn_password)

This script allows user to change the password of a service user of a Tie-breaker Node (TBN) VM on UnityVSA High-availability.
Function: Diagnostic
Mode: Normal
Usage: Technical Services

Description
This command allows you to change the password of a service user.

Use cases
Usage:

svc_tbn_passwd
[-h | --help]
[-v | --version]

Options:
[-h | --help]
Display help and exit.
[-v | --version]
Display version information.

Example usage
Change a service user password.
svc_tbn_passwd

Changing password for service.

New password:

100
Retype new password:
passwd: password updated successfully

Related commands
Collect Tie-breaker Node trace information (svc_tbn_dc)
Configure Tie-breaker Node network (svc_tbn_network)
Shutdown Tie-breaker Node VM (svc_tbn_shutdown)

Shutdown Tie-breaker Node VM (svc_tbn_shutdown)

This service script provides shutdown facilities for the Tie-breaker Node (TBN) VM on UnityVSA High-availability.
Function: Diagnostic
Mode: Normal
Usage: Technical Services

Description
This command allows you to reboot the Tie-breaker Node VM.

Use cases
Usage:

svc_tbn_shutdown
[-h | --help]
[-v | --version]
{-r | --reboot}

Options:
[-h | --help]
Display help and exit.
[-v | --version]
Display version information.
{-r | --reboot}
Reboot the Tie-breaker Node (TBN) VM.

Related commands
Collect Tie-breaker Node trace information (svc_tbn_dc)
Configure Tie-breaker Node network (svc_tbn_network)
Change Tie-breaker Node password (svc_tbn_password)

Redirect output (svc_tcpdump)

This service script tries to run tcpdump network diagnostics on a specified system interface in a safe, controlled manner.
Function: Diagnostic
Mode: Normal
Usage: Technical Service

101
Description
This command allows you to run a Linux tcpdump on a system interface for diagnostic purposes. The output is saved in rotating
files of fixed size. When an output file grows either to the size defined by -C or to the maximum internally defined size, output
redirects to another file with the same base name but different suffix. The suffix is a digit from 0 to the value defined by either
the -W option or the internally defined maximum rotation value. Rotating files are filled in numeric order.
The tcpdump -r command can read the output files from this command. Many options are analogous to their tcpdump
counterparts. Run this command in any operational mode.

Use cases
Usage:

svc_tcpdump
[-h | --help]
| [-i | --interface] [name]
| [-w | --filename] [name]
| [-p | --path] [path]
| [-W | --rotations] [number]
| [-C | --size] [size]
| [-s | --snaplen] [bytes]
| [-t | --timestamp] [1-4]
| [-v | --verbosity] [1-3]
| [-D | --dump-intfs]
| [-F | --input-expr] [file]
| [-e | --llheader]
| [-n | --no-addr]
| [-q | --quiet]
| [-y | --dlink] [type]

Options:
[-h | --help]
Display help and exit.
[-i | --interface] [name]
Interface for which to capture information. The default interface is mgmt_vdev.
[-w | --filename] [name]
Base file name for output files. By default, the output files are named dump.out[0-4]. The prefix
unity-tcpdump- is added to output file names.
[-p | --path] [path]
Path for the output file storage. By default, the output files are stored in /home/service
[-W | --rotations] [number]
Number of files for output use. The default value is 5, and the number must be greater than or equal to
1.
[-C | --size] [size]
Size of each output file (in MB). The default value is 50 MB, and the size must be greater than or equal
to 1.
[-s | --snaplen] [bytes]
Capture the specified number of bytes of data from each packet rather than the default of 65535 bytes.
[-t | --timestamp] [1–4]
Specify the timestamp setting, where:
● 1—Do not print a timestamp on each dump line.
● 2—Print an unformatted timestamp on each dump line.
● 3—Print a delta (in micro-seconds) between current and previous line on each dump line.
● 4—Print a timestamp in default format proceeded by date on each dump line.
[-v | --verbosity] [1–3]
Specify the verbosity of the output, with 3 being the most verbose.

102
[-D | --dump-intfs]
Print the list of the network interfaces available on the system and on which tcpdump can capture
packets.
[-F | --input-expr] [file]
Use file as input for the filter expression.
[-e | --llheader]
Print the link-level header on each dump line.
[-n | --no-addr]
Do not convert addresses such as host addresses or port numbers to names.
[-q | --quiet]
Print less protocol information for shorter output lines.
[-y | --dlink] [type]
Set the data link type to use while capturing packets to datalinktype.

Example usage
Capture mgmt_vdev, save two 100 MB files called system-tcpdump.out[0-1] to /home/service:
svc_tcpdump -i mgmt_vdev -p /home/service -w tcpdump.out -W 2 -C 100 -s 1000

Related commands
None.

Display Real-time File Statistics (svc_topstats)

This command captures real-time statistics about specific I/O activity on the storage processor.
Function: Diagnostic and Troubleshooting
Mode: Normal
Usage: General Use

Description
This command captures real-time statistics about specific I/O activity on the storage processor. It is used to monitor the
storage environment and to troubleshoot performance issues. Use this feature to correlate CIFS and NFS statistics by client IP
addresses to CIFS and NFS users.
You can also use this command to control and manage the crawler service. This service crawls user-specified file system paths
and creates inode to file pathname mappings.

Use cases
Usage:

svc_topstats <SVDM_A/SVDM_B>
[-h|--help]
[-list]
| -info [-all|<statpath_name>]
|[
[{ -monitor <statpath_name>
[-sort <field_name>]
[-order {asc|desc}]
[-lines <number>]
}...]
[-count <number>]
[-format {text|cvs}]

103
[-file <output_filepath> [-overwrite]]
[-interval <seconds>]
[-terminationsummary {no|yes|only}]
[-noresolve]
]
|[
-fileresolver {
-service { -start [-maxlimit <limit>]
| -stop
| -delete
| -status
| -list
| -add <path_name>
| -drop <path_name>
}
]

Options:
[-h | --help]
Display help and exit.
[-list]
List available statpaths.
[-info [-all | <statpath_name>]
Show information about a statpath.
[-monitor <statpath_name> [<secondstatpath>,<thirdstatpath>...]
Monitor the specified statpath. You can also monitor a list of statpaths by enclosing the statpaths in
brackets and separating each item with a comma.

[-sort <field_name> ] Sort a monitored statpath on a specific value. For a list of all available field
names, see Available file statistics for svc_topstats.
[-order {asc|desc}] Set monitored sort order.
[-lines <number> ] Set the number of output lines.

[-count <number>]
Set how many times the statistics are displayed.
[-format {text|csv}]
Set the output format.
[-file <output_filepath> [-overwrite]]
Specify the filepath for the output. Optionally specify if any existing output file in the filepath location
should be overwritten with the new file.
[-interval <seconds>]
Set how often, in seconds, that the statistics are displayed.
[-terminationsummary {no|yes|only}]
Toggle display of summary.
[-noresolve]
Do not attempt name resolution.
[-fileresolver]
Control and manage the crawler service.

[-service]
-start [-maxlimit Start the service with an optional limit, in M. The
<limit> ] limit specifies the number of inode to filepath entries
that are cached.
-stop Stop the service.
-delete Delete existing data.
-status Show service status.
-list List the paths defined for resolution.

104
-add <path_name> Add a resolution for a path.
-drop <path_name> Drop a resolution for a path.

Example usage
Get NFS export statistics:
svc_topstats SVDM_A -m nfs.nassvr.*.export -i 2
Get CIFS share statistics:
svc_topstats SVDM_A -m cifs.nassvr.*.share -i 2
Show a list of all available stat paths and their related field names.
svc_topstats SVDM_A -info

SVDM_A :

name = nfs.nassvr
description = Per NAS Server NFS statistics
type = Set
member_stats =
nfs.nassvr.*.client,nfs.nassvr.*.user,nfs.nassvr.*.group,nfs.nassvr.*.export
member_elements = nfs.nassvr.SVDM_A,nfs.nassvr.nas_server1
member_of = nfs

name = nfs.nassvr.*.client
description = Per NFS client statistics
type = Correlated Set
member_stats =
nfs.nassvr.*.client.*.totalCalls,nfs.nassvr.*.client.*.readCalls,nfs.nassvr.*.client.*.wr
iteCalls,nfs.nassvr.*.client.*.suspectCalls,nfs.nassvr.*.client.*.totalBytes,nfs.nassvr.*
.client.*.readBytes,nfs.nassvr.*.client.*.writeBytes,nfs.nassvr.*.client.*.avgTime
member_elements =
member_of = nfs.nassvr

name = nfs.nassvr.*.client.*.totalCalls
description = Number of NFS calls requested
type = Counter
member_stats =
member_elements =
member_of = nfs.nassvr.*.client

name = nfs.nassvr.*.client.*.readCalls
description = Number of read calls this client has executed
type = Counter
member_stats =
member_elements =
member_of = nfs.nassvr.*.client

.................................................

UDoctor utility (svc_udoctor)

This service script allows you to enable, modify, delete, or disable jobs within the UDoctor scheduler, or generate an event
statistics report.
Function: Configuration
Mode: Normal
Usage: General Use

105
Description
This command provides users with the ability to enable, disable, list, add, delete, and modify all jobs available in the UDoctor
scheduler framework. This script exists so that users do not have to manually edit configuration files to customize their
automated jobs. This script can also generate an event statistics report. It can only be run on the primary SP.

Use cases
Usage:

svc_udoctor
[-h | --help]
| [-j | --jobs]
{[-e | --enable] <job name>
| [-d | --disable] <job name>
| [-l | --list]}
| [-m | --modify job] <job name>
| [-add | --addjob] <new job name>
| [-del | --deletejob] <job name>
| [-view | --viewjob] <job name | all>
| [-modifydcejob- |--modifydcejob] <dce jobname>
| [-listdcejobs | --listdcejobs]
| [-viewdcejob | --viewdcejob] <jobname | all>
| [-s | --statistics]
| [-n | --noaudit]

Options:
[-h | --help]
Display help and exit.
[-j | --jobs]
Perform the specified job action.

[-e | --enable] <job Enable the specified job. Only a root user can perform this operation.
name>
[-d | --disable] <job Disable the specified job. Only a root user can perform this operation.
name>
[-l | --list] Display all jobs in the UDoctor scheduler.
[-m | --modify job] Modify the properties of a specific job. Only a root user can perform this
<job name> operation.
[-add | --addjob] Add a job. Only a root user can perform this operation.
<new job name>
[-del | --deletejob] Delete a specific job or jobs. Only a root user can perform this operation.
<job name>
[-view | --viewjob] View the details of a specific job or all jobs.
<job name | all>
[-modifydcejob- |-- Modify a DCE job in the dce_config.ini file. Only a root user can perform
modifydcejob] <dce this operation.
jobname>
[-listdcejobs | -- List the DCE jobs configured in the dce_config.ini file.
listdcejobs]
[-viewdcejob | Display information about a specific DCE job or all DCE jobs from the
--viewdcejob] dce_config.ini file.
<jobname | all>

[-s | --statistics]
Generate the event statistics report.
[-n | --noaudit]
Enable jobs without audit logs.

106
Example usage
Enable the svc_dc job:
svc_udoctor --jobs --enable svc_dc

Enabling Job svc_dc

Enabled Job svc_dc

Enable a svc_dc job without an audit log:

svc_udoctor --jobs --enable svc_dc --noaudit

Related commands
None.

Dump VHDX metadata (svc_vhdx)

This service script helps diagnose issues with VHDX files.
Function: Diagnostic
Mode: Normal
Usage: Technical Service

Description
If a Windows client has an issue with a given SVHDX file, this command can be used to display categorized SVHDX metadata for
troubleshooting. Field support personnel can dump the metadata using svc_vhdx for further analysis by SMB experts.
When the [-v | --verbose] option is used, the command prints additional information concerning blocks, sectors, and
other details.

Use cases
Usage:

svc_vhdx
[-h | --help]
| <NAS server name> [-d | --dump] <file path> [-v | --verbose]

Options:
[-h | --help]
Display help and exit.
<NAS server name> [-d | --dump] <file path>
Dump the SVHDX metadata for the specified NAS server to the specified location.

[-v | --verbose] Include additional information.

Example usage
Dump the SVHDX metadata for vdm1 to /fs1/vDisk1.vhdx:
svc_vhdx vdm1 -d /fs1/vDisk1.vhdx

Dump of VHDX file: /fs1/vDisk1.vhdx

Owner: Microsoft Windows 6.3.9600.16384
VHDX File information:
Image type: Fixed

107
Image File size: : 8388608 (0x800000)
...
Header 1:
Checksum: 0x88046ec0
Sequence number: 1530 (0x5fa)
...
Metadata entries: 7
File parameter:
Offset: Ox10000
Length: Ox8
Flags: IsRequired
...
Persistent reservations record 0:
Offset: Ox10028
Length: Ox3ec
Flags: IsVirtualDisk

Persistent reservations record 1:

Offset: Ox10414
Length: Ox3ec
Flags: IsVirtualDisk

Count of PR entries: 2, PRgen=89, vdisk open count=1

- iid=0e0f0001-0a0b-0c0d-0506-070801020304 hostname=realsrv11 (resHolder)
resKey=0x6b65792d31313131 UAtn=0
- iid=eeff0011-aabb-ccdd-5566-778811223344 hostname=realsrv11
resKey=0x6b65792d32323232 UAtn=0
The vdisk is reserved, resType=exclAccess_regsOnly (6)

Related commands
Antivirus configuration (svc_cava)
CIFS support (svc_cifssupport)
Dynamic Access Control (svc_dac)
Event Publishing diagnostics (svc_event_publishing)
View locks (svc_lockd)
Advanced NAS settings (svc_nas)
NAS server backup and restore statistics (svc_pax)

View services (svc_view_services)

Function: Diagnostic
Mode: Normal
Usage: Technical Service

Description
This command shows the status of all failed services on the system or cluster status.

Use cases
Usage:

svc_view_services
-h|--help
-c|--cluster
-f|--failed

Options:

108
[-h | --help]
Display help and exit.
-c | --cluster
Display the status of the clustuer.
-f| --failed
Display the failed services.

Example usage
Check the status of the cluster:
svc_view_services -c

Last updated: Sun Oct 14 23:22:43 2018 Last change: Sun Oct 14 20:04:28 2018 by
root via crm_resource on spb
Stack: corosync
Current DC: spa (version 1.1.13-10.4-6f22ad7) - partition with quorum
2 nodes and 40 resources configured

Online: [ spa spb ]

Clone Set: Main [child_main]

Started: [ spa spb ]
Clone Set: DoFencing [child_DoFencing]
Started: [ spa spb ]
DartConfigurator (ocf::heartbeat:CFRA): Started spa
ECOM (ocf::heartbeat:CFRA): Started spa
HA_Policy (ocf::heartbeat:CFRA): Started spa
LinkUp (ocf::heartbeat:CFRA): Started spa
NAS_A (ocf::heartbeat:CFRA): Started spa
NAS_B (ocf::heartbeat:CFRA): Started spb
PEService (ocf::heartbeat:CFRA): Started spa
PgsqlShared (ocf::heartbeat:CFRA): Started spa
apache (ocf::heartbeat:CFRA): Started spa
apl (ocf::heartbeat:CFRA): Started spa
c4fastvpa (ocf::heartbeat:CFRA): Started spa
c4loga (ocf::heartbeat:CFRA): Started spa
cic (ocf::heartbeat:CFRA): Started spb
cp_db_init (ocf::heartbeat:CFRA): Started spa
eVE (ocf::heartbeat:CFRA): Started spa
iproute (ocf::heartbeat:CFRA): Started spa
isns-service (ocf::heartbeat:CFRA): Started spa
kmip-net-m (ocf::heartbeat:CFRA): Started spa
kmip-net-s (ocf::heartbeat:CFRA): Started spb
logDaemonBE (ocf::heartbeat:CFRA): Started spa
logDaemonM (ocf::heartbeat:CFRA): Started spa
metricsluna (ocf::heartbeat:CFRA): Started spa
mgmtd (ocf::heartbeat:CFRA): Started spa
mozzo (ocf::heartbeat:CFRA): Started spa
nasdb (ocf::heartbeat:CFRA): Started spa
obs_collector (ocf::heartbeat:CFRA): Started spa
postgres-mon (ocf::heartbeat:CFRA): Started spa
tomcat (ocf::heartbeat:CFRA): Started spa
Clone Set: C4_INIT [child_C4_INIT]
Started: [ spa spb ]
Clone Set: CDX [child_CDX]
Started: [ spa spb ]
Clone Set: connectivity [child_connectivity]
Started: [ spa spb ]
23:22:43 service@OB-R2064 spa:~/user> svc_view_services -f
UNIT LOAD ACTIVE SUB DESCRIPTION
cf.audit_cem.service loaded failed failed Container Framework controlled component
audit_cem
cf.audit_emcsys.service loaded failed failed Container Framework controlled component
audit_emcsys
cf.audit_snoopy.service loaded failed failed Container Framework controlled component
audit_snoopy

109
Related commands
None.

Virtual platform host check (svc_vp_hostcheck)

This service script reports potential problems on the hypervisor that hosts UnityVSA.
Function: Diagnostic
Mode: Normal
Usage: General Use

Description
This script is only supported on Virtual Platforms, and checks for potential host issues including:
● CPU over-subscription
● Memory over-subscription
● Disk latency
● Host network latency
When using the svc_vp_hostcheck service command, the time frame and thresholds can be changed using the options
documented below.

Use cases
Usage:

svc_ vp_hostcheck
-h
| -s [<timestamp>]
| -e [<timestamp>]
| -t
| -d
| -r
| -p

Options:
-h
Display help and exit.
-s [<timestamp>]
Show potential issues that occurred after the specified timestamp, where the valid format is YYYY-MM-
DD HH:MM:SS[.UUUUUU]. The default is the date and time when data started being recorded. The
exit value is equal to the number of issues found.
-e [<timestamp>]
Show potential issues that occurred before the specified timestamp, where the valid format is YYYY-
MM-DD HH:MM:SS[.UUUUUU]. The default is the current system time. The exit value is equal to the
number of issues found.
-t
Minimum disk latency to report. The default is 20 ms.
-d
Minimum dropped frames percentage to report. The default is 2%.
-r
Minimum error frames to report. The default is 0.
-p
Minimum ping time to report. The default is 25 ms.

110
Related commands
None.

Appendix A

NAS server parameters

This section contains all valid NAS server parameters for use with Advanced NAS settings (svc_nas), their facilities, valid values,
and scope.
The parameter values use the following naming convention:
● default—Default factory value. This reported value does not change.
● current—Value currently used by the system.
● configured—Value applied after restarting the NAS server (for local parameters) or SP (for global parameters). Some
parameters are applied without restarting the NAS server or the SP.
Parameters that control global resources are defined globally (for all NAS servers) and can only be modified with the target
ALL. Actions that are performed globally iterate through each NAS server. If an action fails on an individual server, it continues
processing and reports any related errors.
Other parameters can be defined locally (for a specific NAS server) with the target <NAS_server_name>, allowing each NAS
server to use different values for individual parameters. The initial value of the parameter is inherited from the value of the
global parameter at the time the NAS server is created.
Users can use svc_nas <NAS_server_name> -restart when a parameter modification requires restarting a NAS server
to take effect.
The parameters list is initially composed of commonly used parameters. If a user specifies additional valid parameters as the
target of an action, these parameters are added to the list for user convenience. This extended customer parameter list is
preserved when upgrading the array.

Table 2. NAS server parameters

Facility Parameter name Values Description Scope
cfs showChildFsRoot 0 or 1 Controls the Virtual File System (VVFS) version 1 NFS NAS
client access to checkpoints in the root directory of server
Default: 1 the production file system.
● 0 = Checkpoint subdirectories do not appear in the
root directory.
● 1 = Each mounted checkpoint of a production file
system is visible to NFS clients as a subdirectory of
the file system root directory.
The .ckpt directory is hidden by design and cannot be
made visible.
cifs acl.extAcl 0–255 This parameter is a bit list that enables special NAS
capabilities for ACL management. server
Default: 0
Two kinds of capabilities are:
● Backup or restore specific UNIX attributes like
access rights, UNIX mode, and UNIX name and
symbolic link by using a regular CIFS-based backup
tool (like NTbackup).
● View or change UNIX access rights from an ACL
management tool, such as Windows Explorer. The
bit list consists of seven binary bits (bits 0 through
6, right to left). Any combination of bits is allowed.
Each bit is 1 when set, otherwise 0.

111
Table 2. NAS server parameters (continued)
Facility Parameter name Values Description Scope
○ Bit 0 set (0000001 or +1) — the system
presents the UNIX metadata associated with
files and directories to CIFS backup clients by
using a special ACE (access control entry) in
the file or directory's ACL. This ACE can take
either of two forms. If bit 0 is not set, the
system uses an ACE type (CIFS allows vendors
to define their own ACE types). If bit 0 is set,
the system uses a standard ACE and encodes
the information in the SID associated with that
ACE.
○ Bit 1 set (0000010 or +2) — If bit 1 is set,
then a Windows client can view and modify
UNIX permissions on files and directories on the
system. The UNIX permissions are presented
as three additional ACEs in the ACL of each
file and directory. You can view and modify
these ACEs by using any CIFS ACL management
application, such as Windows Explorer.
○ Bit 2 set (0000100 or +4) — If bit 2 is
set, the system presents the UNIX permissions
associated with files and directories in the
ACL of the files so that CIFS network backup
applications can back up and restore them to
and from a Unity file system.
○ Bit 3 set (0001000 or +8) — If bit 3 is set,
the system presents UNIX symbolic links as zero
byte files with a special ACL that captures the
information associated with the symbolic link
(for example, its target). If bit 3 is not set,
the system may follow symbolic links on behalf
of CIFS clients and, hence, a CIFS backup
application does not back up the symbolic links,
but instead, the files they point to. If this bit is
set, the system follows symbolic links on behalf
of CIFS network backup clients. This means
that the CIFS backup application backs up the
symbolic links, and not the files and directories
they point to.
○ Bit 4 set (0010000 or +16) — Any file or
directory on a Unity system can have as many
as three names in the file system: a UNIX name,
a long Windows or M256 name, and a DOS
8.3 name. If bit 4 is set, the system encodes
the UNIX name of files and directories in a
special ACE in the ACL of the files so that CIFS
network backup applications can back up and
restore all three names of files and directories.
○ Bit 5 set (01000000 or +32) — By default,
there is no way for NFS v2 and v3 clients
to view or modify the ACLs associated with
files and directories on the system. The tool
emcsetsd allows NFS v2 and v3 clients to view
and, if the user has permission to do so, modify
the ACLs associated with files and directories
on the system. Bit 5 must be set for the
emcsetsd client tool to work.
○ Bit 6 set (1000000 or +64) — If set, bit 6
modifies the functions enabled with bit 1. If bit 6

112
Table 2. NAS server parameters (continued)
Facility Parameter name Values Description Scope
is not set, UNIX rights applied to the file are the
granted rights plus the rights not denied by the
discretionary ACL (DACL).
If bit 6 is set, UNIX rights applied are the
granted rights less the denied rights by the
DACL. In addition, the request is rejected if one
of the three special ACEs is inheritable. This is
because when changing rights on a directory,
the client propagates rights down the tree to all
nodes (files and directories), which is typically
not a desired behavior. Setting this bit prevents
that. In practice, this means that ACLs for
directories must be set by using the Advanced
panel in the security properties within Windows
Explorer.
Examples of bit string settings:
● 0000010 — (bit 1 only = 2) Allows CIFS clients
to view and modify the UNIX permissions on files
and directories by using Windows Explorer. All other
settings use the default values.
● 1000010 — (bit 1 + bit 6 = 66) Changes the way
that the ACL is translated into UNIX permissions on
files and directories. As a result, UNIX permissions
applied to files and directories are the rights
granted by any grant ACE for the UNIX user/
group/other less any rights explicitly denied in any
deny ACE for the UNIX user/group/other.
● 1100010 — (bit 1 + bit 6 + bit 5 = 98) Enables NFS
v2 and v3 clients to view and modify the ACLs on
files and directories by using the emcsetsd tool.
NOTE: Restart the NAS server for changes to take
effect.

cifs acl.restrictedTak 0 or 1 Controls ownership rights in SECURE or UNIX access NAS

eOwnership policy. server
Default: 0
● 1 = Privilege. Take ownership. Ownership rights are
taken into account only for the account mapped on
UID 0. Only UID 0 can take ownership (except for
backup or restore purposes).
cifs admin.shareC_N 0 or 1 By default, the C$ share is created automatically, NAS
otCreated which makes all the file systems visible. This parameter server
Default: 0 controls system C$ share creation.
● 0 = Create C$ share on all VDMson the system
except rootVDM.
● 1 = Do not create C$.
NOTE: You will not be able to browse the system
to highlight directories to be shared using the MMC
share creation tab.

cifs admin.shareC_R 0 or 1 From C$ share access, you are able to write on file NAS
O systems mounted on /, but not on the root file system. server
Default: 0
● 0 = Set directory / as read-only, but allow users to
write on subdirectories.
● 1 = Set the C$ share as read-only. A security
descriptor is created on the share to prevent
writes, and the umask is set to 022.

113
Table 2. NAS server parameters (continued)
Facility Parameter name Values Description Scope

NOTE: Restart the NAS server for changes to take

effect.

cifs allowSnapSureVs 0 or 1 Controls the Microsoft Shadow Copies of Share NAS

s Folders (SCSF) feature, which can be used to access server
Default: 1 previous versions of a file or directory stored by using a
checkpoint directly from a CIFS client.
● 0 = Disable SCSF checkpoint access.
● 1 = Enable SCSF checkpoint access.
cifs cifsclient.timeout 0–0xffffffff Specifies the CIFS client timeout (in milliseconds) that NAS
is required for a response to a CIFS client request from server
Default: 20000
a local NAS server to a remote CIFS server. Mainly
used by CDMS.
Example:
20000 = 20 seconds

cifs LanmanServer.di 0 or 1 Controls whether to disable checking the Kerberos NAS

sableNameCheck ticket of the client for the principal name of the server. server
ing Default: 0 Microsoft Knowledge Base Article ID 281308 provides
detailed information.
● 0 = Do not disable checking. The client must use
the primary computer name in order to connect.
● 1 = Disable checking and allow the client to connect
with a DNS alias.
NOTE: Restart the NAS server for changes to take
effect.

cifs LanmanServer.Idl 0–0xffffffff Sets the number of minutes after which an idle user NAS
eUserAutoLogoff with no open files is automatically logged out of the server
Default:
server. Setting this parameter causes the system to
4294967295
free resources associated with user sessions that are
(0xffffffff)
orphaned by the client.
The default behavior is for the user to be logged out
when explicitly requested by the client or when the
TCP connection is reset.
Example:
15 = After 15 minutes of idle time, log out the user from
the server.

cifs LanmanServer.m 0–0xffffffff Specifies the maximum number of local users that can NAS
axLocalUsers be created on a CIFS server. server
Default: 128

cifs LanmanServer.M 5–2048 Sets the maximum number of CIFS client commands NAS
axMpxCount allowed without acknowledgment in the NAS server server
Default: 127 (for example, Notify request). This value is used by the
client machine to limit the number of commands. The
value is returned in the negotiate command.
NOTE: This parameter only affects the behavior of
SMB1.

cifs maxVCThreads 1–0xffffffff Sets the maximum number of threads held in reserve Global
to break deadlocks between file access requests and
Default: 3
virus checking requests for the files. The maximum is
one less than the number of CIFS threads set for the
NAS server.

114
Table 2. NAS server parameters (continued)
Facility Parameter name Values Description Scope

Setting reserved thread for VC does not mean the VC

is unable to use another thread. This is only the number
of threads used exclusively by the VC.
The reserved threads are taken from the total available
threads. Be careful not to use too high a number of
threads for VC compared to the total CIFS thread. This
could adversely affect performance.
NOTE: Restart the NAS server for changes to take
effect.

cifs nthreads 32–2048 This parameter represents the number of threads Global
dedicated to serve CIFS requests. The default value of
Defaults:
this parameter is memory dependent. Ensure that the
Unity 300: 384 system memory can support your configuration.
Unity 350, 400, The update of the CIFS thread count needs several
and 500: 512 minutes to take effect, and the cifs.nthreads value
cannot be changed until the update is done.
Unity 450, 550,
600, and 650:
1024

cifs nullSession 0, 1, or 2 Allows client to use nullSession (no username, no NAS

password) to connect to a share. The mapped UID for server
Default: 0 such a user is –2.
● 0 = Prevent clients from connecting to a share
when using nullSession.
● 1 = Allow clients to connect to a share without
username and password, but not read/write on the
file system.
● 2 = Allow clients to connect to a share on a
standalone server without username and password,
but not read/write on the file system.
cifs ReadOnly.Comp 0, 1, or 2 Controls support of the CIFS read-only bit behavior NAS
with other file server vendors. server
Default: 0
● 0 = No correlation is made between UNIX
permissions and the DOS read-only attribute on a
file or directory.
● 1 = Enable compatibility with Samba:
○ If the UNIX owner write bit is off, the DOS
read-only bit is considered on.
○ Only the owner can manipulate the DOS read-
only bit.
○ If the DOS read-only bit is set from CIFS, all
UNIX write bits are reset.
○ If the DOS read-only bit is reset from CIFS, the
write bit is set by an exclusive OR with the
umask on all UNIX write bits.
● 2 = Enable compatibility with Network Appliance:
○ If any UNIX write bit is on, the DOS read-only
bit is considered off.
○ If no UNIX write bit is on, the DOS read-only bit
is considered on.
○ If the DOS read-only bit is set from CIFS, all
UNIX write bits are reset.
○ If the DOS read-only bit is reset from CIFS, the
UNIX owner write bit is set.

115
Table 2. NAS server parameters (continued)
Facility Parameter name Values Description Scope

NOTE: Restart the NAS server for changes to take

effect.

cifs ReadOnly.Delete 0 or 1 This parameter applies only if the cifs facility NAS
ReadOnly.Comp parameter has a nonzero value. server
Default: 1
● 0 = Prevent NFS clients from deleting files and
directories on which the DOS read-only attribute
is set (except for directories in Network Appliance
mode).
● 1 = Ignore the DOS read-only attribute and allow
the deletion of files and directories.
cifs set_eas_ok 0 or 1 Unity does not support CIFS extended attributes and NAS
the system rejects any request to set the extended server
Default: 0 attributes of a file. Some applications, however, rely on
this mechanism.
● 0 = Prevent the system from accepting requests to
set the extended attributes on files.
● 1 = Enable the system to accept requests to set
extended attributes on files. Note that this does
not mean that the system stores the extended
attributes; it simply means that it does not reject
a request to set them. Backup and migration
applications can then restore or migrate files with
extended attributes to the system. The file data
and standard attributes of the files are restored
or migrated to the system, but not the extended
attributes.
cifs smb1.disabled 0 or 1 Disables SMB1 client access when the SMB2 or SMB3 Global
protocol is configured. SMB1 clients connected before
Default: 0 setting this parameter to 1 are disconnected by the
server upon processing the next request.
● 0 = SMB1 clients have access to the SMB servers.
● 1 = SMB clients supporting only the SMB1 protocol
(XP, Windows 2003 and earlier OS) cannot access
to the SMB servers when the SMB MAX protocol is
configured to allow SMB2 or SMB3.
cifs smbsigning 0 or 1 Controls Server Message Block (SMB) signing on the NAS
NAS server/VDM. server
Default: 1
● 0 = Disable SMB signing. The NAS server overrides
any SMB signing GPO that is set for the domain.
SMB signing must also be disabled on Windows
clients.
● 1 = Enable SMB signing. The SMB signing relies on
the GPO, if defined. When the GPO is not defined,
it relies on the CIFS server Registry that is present
on the NAS server. GPOs override the CIFS server
Registry settings.
NOTE: Restart the NAS server for changes to take
effect.

cifs srvmgr.diskdrive 0 or 1 Provides disk drive information to show the available NAS
disk space on a CIFS server to third-party applications. server
Default: 0
● 0 = the system returns one drive (drive C:) mapped
on the root file system.
● 1 = the system returns a disk drive list based on the
share name definition. If a share name <A through
Z>$ exists, then a list of drive equivalents to the

116
Table 2. NAS server parameters (continued)
Facility Parameter name Values Description Scope
share name (without the $) exist. Number of drives
is limited to 26.
All drives with share names ending in a $ assume the
“Hidden Directory" property.
cifs srvpwd.updtMinu (0,4294967295) Defines the minimum time interval (in minutes) NAS
tes between CIFS server password changes. server
Default: 0
● 0 = Disable server password changes.
Examples:
● 1440 = Allow a server password change after 1440
minutes (24 hours).
NOTE: Restart the NAS server for changes to take
effect.

cifs windowsTimeUp 0 or 1 This parameter specifies when the last modification NAS
date time of CIFS files is updated. server
Default: 0
● 0 = Timestamps update on each CIFS write.
● 1 = Timestamps are updated on CIFS close (this is
how Windows behaves).
cvfs virtualDirName Text string CVFS version 2 allows users to traverse mounted Global
checkpoint from a hidden virtual directory. This
Default: ckpt
parameter defines a user-specified virtual directory
name.
The actual directory name is the specified string
preceded by a dot.
ckpt = Use .ckpt for the virtual directory name.
Example:
snapshot = Use .snapshot as the virtual directory
name.

NOTE: Reboot the SP for changes to take effect.

dns excludeSubnetsU Text string Specify a list of IPv4 and IPv6 subnet(s), which avoids NAS
pdate containing user- the DNS update for interface(s) connected to that server
specified list of subnet(s). Each subnet definition is separated with
subnets. See a space. The IPv4 subnet format is x.y.z.w/a.b.c.d
description. and the IPv6 subnet format is [IPv6 Address]/prefix-
length.
Default: no
excluded subnets Up to three subnets can be specified. By default there
is no subnet, the parameter value is an empty string.
Mixed IPv6 and IPv4 setups are allowed, for example:
"192.168.1.0/255.255.255.0 3ffe::4e:0:0:0:0/64".

dns updateMode 0, 1, or 2 By default, the NAS server issues secure Dynamic DNS NAS
updates to the DNS server for the DNS domain it joins. server
Default: 2
● 0 = Do not issue updates.
● 1 = Issue nonsecure updates.
● 2 = Issue secure updates.
dns updatePTRrecor 0 or 1 Controls whether the DNS client of the NAS server NAS
d updates the PTR record for all CIFS servers. server
Default: 0
● 0 = The DNS client does not update the PTR
record.
● 1 = Allow the DNS client to update the PTR record.

117
Table 2. NAS server parameters (continued)
Facility Parameter name Values Description Scope
dns updateTTL 120–2400 Defines the Time To Live (TTL) for DNS HOST NAS
record(s) related to a NAS network interface that is server
Default: 1200 dynamically registered in a DNS server zone.
dns useTCP 0 or 1 Enforce the TCP transport for all DNS traffic when the NAS
value is 1 (0 by default). server
Default:0
● 0 = Do not enforce the TCP transport for all DNS
traffic.
● 1 = Enforce the TCP transport for all DNS traffic.
filesystem rstchown 0 or 1 Sets restricted file ownership. NAS
● 0 = Allow the owner of a file to change the server
Default: 1
file ownership or group ID to any other owner or
group because chown and chgrp follow the less
restrictive Portable Operating System Interface for
Unix (POSIX) semantics.
● 1 = Allow only the superuser to change the owner
of a file. The current owner can change the group
ID only to a group to which the owner belongs.
NOTE: This parameter applies to NFS, but not to
CIFS.

FLRCompliance writeverify 0 or 1 Specifies whether write verification is enabled for FLR- NAS
C file systems. server
Default: 0
● 0 = Write verification is not enabled.
● 1 = Write verification is enabled and the system will
read-back data when it is written to ensure it has
not changed during the write process.
NOTE: If FLR-C is enabled, this parameter must
also be enabled in order to comply with SEC Rule
17a-4(f).

NOTE: There may be a performance impact due to

the write-back process, compared to performance
when write verification is disabled.

imt dhsmEnabled 0 or 1 Enable/disable migration of DHSM stub files. Global

● 0 = Enable migration of DHSM stub files, Default.
Default: 0
● 1 = Disable migration of DHSM stub files.
When enabled, new CIFS migrations will preserve
DHSM stub files automatically.
NOTE: When enabled, source file systems
containing DHSM stub files MUST have
"backup=offline" otherwise stub files will become
regular files on the destination. Run "fs_dhsm -info
<src_fs>" on the source system to check the
current setting. Use "fs_dhsm -modify <src_fs>
-backup offline" to modify the setting. When the
migration of DHSM stub files is disabled ensure
"backup=passthrough".

imt forceRollback 0 or 1 The value to decide whether or not to force rollback Global
migration. If it is true, the migration dirty range will be
Default: 0 force deleted during rollback.
WARNING: Setting 1 will cause the dirty range
being discarded during rollback, which may cause
data lost. Please use this option only when you

118
Table 2. NAS server parameters (continued)
Facility Parameter name Values Description Scope

have properly backed up the files which having

dirty ranges, or youare100% surethatthe data
can be discarded.

imt remoteDhsmPort 1–65536 Specifies the port number which file import sessions NAS
use to connect to the source VNX HTTP DHSM server
Default: 5080
service.
This value needs to be the same as the port number
used by the HTTP service on the source side. This
parameter needs to be set correctly when the source
VDM to be imported contains FLR file systems. If the
source VDM does not contain FLR file systems, this
parameter has no effect on import session behavior.

ldap cacheMaxGroups 10–1000000 Specifies the maximum number of cached groups. NAS
server
Default: 10000 After reaching this limit, each new group entry
removes the oldest entry.
To reduce the maximum count below the current count
of entries, use the server_ldap -clear command or
restart the NAS server.

ldap cacheMaxHosts 10–1000000 Specifies the maximum number of cached hosts. NAS
server
Default: 10000 After reaching this limit, each new host entry removes
the oldest entry.
To reduce the maximum count below the current count
of entries, use the server_ldap -clear command
or restart the NAS server.

ldap SecurityLayer 0, 1, 2, or 4 Sets the level of security the NAS server uses during NAS
negotiation with the domain controller during an LDAP server
Default: 2 BIND session.
● 0 = No security layer — Respond with no security
layer regardless of what the domain controller
proposes. In Windows environments configured to
enforce LDAP signing, the BIND procedure fails
because of this value.
● 1 = Same as LDAP server — Agree with any
security layer proposed by the domain controller.
● 2 = Integrity protection — Always propose LDAP
signing, which checks the contents of the LDAP
messages.
● 4 = Privacy protection — Always propose LDAP
message encryption, which prevents the data in the
packets from being sent in clear text.
NOTE: Changes to this parameter take effect at
the next LDAP BIND.

lockd gpDuration 30–180 Sets the grace period interval (in seconds) after the Global
NAS server restarts during which clients can reclaim
Default: 45 the locks established before the restart. During this
interval, no new lock can be granted.
mount forceFullShowmo 0 or 1 Controls the visibility of the NFS export information. It NAS
unt allows the filtering of entries if the client does not have server
Default: 1 mount permission for the file system corresponding to
that entry. By default, it is disabled.
● 0 = Enable NFS export hiding.

119
Table 2. NAS server parameters (continued)
Facility Parameter name Values Description Scope
● 1 = Disable NFS export hiding.
mount tcpResponseLimi 262144–1048576 Changes the maximum size of the mount tcp response. NAS
t Sets the parameter according to how many mount- server
Default: 262144 exports are configured in the system. This parameter
may limit how many exports can be shown by
'showmount'.
NDMP addBackupEnv 0 or 1 Specifies whether to add NDMP environment variables NAS
such as DIRECT=y and RECURSIVE=y to the DMA server
Default: 0 at the end of a backup. This internal parameter
is added in cases where DDAR is wanted and the
DMA depends on the two variables to perform a
DDAR operation. The default value for this param
is 0. If NDMP.addBackupEnv=0, this variable is
not added to the DMA at the end of backup. if
NDMP.addBackupEnv=1, this variable is added to DMA
at the end of backup.
NDMP bufsz 64-1168 Size of the I/O buffer (in kilobytes) allocated for NAS
reading and writing on the tape as requested by server
Default: 256 TAPE_READ/TAPE_WRITE from the NDMP client.
NDMP CDBFsinfoBufSiz 16-2048 Used to adjust buffer size for SCSI/ NAS
eInKB TAPE_EXECUTE_CDB and CONFIG_GET_FS_INFO. It server
Default: 1024 can be increased if the system has a big tape library
with thousands of slots and the backup software
does not divide the CDB read_element_status into
multiple requests. It can also be increased if the
system has thousands of file systems mounted. It can
be decreased if the system cannot boot up due to
fragmented memory. Default value for this param is
1024 KB.
NDMP concurrentDataS 1–20 Displays the maximum number of concurrent backup Global
treams or restore streams that are set. This parameter also
Default: 20 enables the user to change the concurrent backup
sessions from the default value of four up to a
maximum of eight, provided the system has at least
8 GB memory. The default value is 4.
NOTE: Reboot the SP for changes to take effect.

NDMP convDialect Text string Defines the conversion dialect when an ASCII-mode NAS
image is restored to a NAS server that has server
Default: 8859-1 Internationalization turned on. This applies only when
the conversion dialect you want to use is non-Latin1
dialect, such as big5.
NDMP dialect Text string Sets the dialect on the NAS server to match the NAS
dialect of the backup client. This applies when the NAS server
Default: null server has Internationalization turned on. This applies
string only when the conversion dialect you want to use is
non-Latin1 dialect such as big5.
NDMP envTakeLast 0 or 1 Specifies whether to take the last value for same NAS
NDMP environment variables with multiple values. This server
Default: 0 can be used as a workaround if the DMA runs into
issues.
NDMP IPv6 0 or 1 Enable or disable IPv6 connection address extension Global
(CAE).
Default: 1
● 0 = Disable CAE.
● 1 = Enable CAE.

120
Table 2. NAS server parameters (continued)
Facility Parameter name Values Description Scope
NDMP NdmpSnapTimer 1-525600 Value (in minutes) used to adjust the speed to NAS
make the NDMP snap self-destroy time longer. server
Default: 240 First, set the NDMP snap self-destroy time as
(NdmpSnapTimer+60) minutes and start the timer.
Then, every time the NdmpSnapTimer times out
if the session is still active, make the NDMP
snap self-destroy time (NdmpSnapTimer+60) minutes
longer. When the NDMP session is closed, the
NdmpSnapTimer will be canceled. This prevents the
NDMP snap from persisting forever when an SP reboot
happens during an NDMP backup.
NDMP noxlt 0 or 1 Do not translate the file name to UTF8 when I18N is Global
enabled for NDMP.
Default: 0
● 0 (default) = Do not translate the file name to
UTF8 when I18N is enabled for NDMP.
● 1 = Translate the file name to UTF8 when I18N is
enabled for NDMP.
NDMP portRange Text string Port range for NDMP data/mover listening Global

Default:10500-10
531

NDMP retryTapeOpenA 0 or 1 Whether to retry tape open anyway in case of error. Global
nyway ● 0 (default) = Do not retry tape open anyway in case
Default: 0
of error.
● 1 = Retry tape open anyway in case of error.
NDMP scsiReserve 0 or 1 Determines whether or not to send scsi reserve to the NAS
tape device during the tape open operation. server
Default: 0
● 0 (default) = Do not send scsi reserve to the
device.
● 1 = Send scsi reserve to the device.
NDMP snapsure 0 or 1 Determines whether SnapSure is used for backup if Global
the NDMP environment variable SNAPSURE is not set
Default: 1 or not supported by the DMA software. The NDMP
environment variable, if set, overrides this parameter.
● 0 = Do not use SnapSure for backup.
● 1 = Use SnapSure for backup.
NDMP snapTimeout 2-60 NDMP backup SnapSure file system creation timeout NAS
value (in minutes). You can increase this parameter if server
Default: 5 the system is too busy to finish a SnapSure file system
creation within the default timeout window. You can
decrease this parameter (not recommended) if the
system is idle most of the time.
NDMP v4OldTapeComp 0 or 1 For NDMP v2/v3, sets tape operation behaviors NAS
atible compatible with v4: server
Default: 1
● 0 (default) = disables v4 tape behaviors for NDMP
v2/v3
● 1 = enables v4 tape behaviors for NDMP v2/v3
nfs netgroupprefix 0 or 1 Specifies how netgroups names are defined for host NAS
lists that use strings: server
Default: 0
● 0 (default) = A netgroup name is defined using the
@ prefix. Otherwise, the name is considered to be a
hostname.
● 1 = A name with the @ prefix is considered to
be a netgroup, and a name without the @ prefix

121
Table 2. NAS server parameters (continued)
Facility Parameter name Values Description Scope
is considered to be a hostname first, and then a
netgroup name. This can impact performance.
nfs nosuid 0 or 1 Specifies the settings for setuid and setgid access NAS
right flags. These flags are used to allow users to server
Default: 0 run programs with elevated privileges. Create ticket
UNITYD-43138 to track the invisible parameters.
● 0 (default) = setuid and setgid are allowed.
● 1 = setuid and setgid are ignored.
This parameter applies to all NFS protocol versions.
Parameter value changes apply immediately.

nfs nthreads 32–2048 This parameter represents the number of threads Global
dedicated to serve NFS requests. The default value of
Defaults:
this parameter is memory dependent. Ensure that the
Unity 300: 384 system memory can support your configuration.
Unity 350, 400, The update of the NFS thread count needs several
and 500: 512 minutes to take effect, and the nfs.nthreads value
cannot be changed until the update is done.
Unity 450, 550,
600, and 650:
1024

nfs rootSquashAllGid 0 or 1 Specifies Linux or Solaris behavior for how to apply NAS
s anonGid. server
Default: 0
● 0 (default) = Only the GID 0 is replaced (squashed)
by anonGid (Linux behavior).
● 1 = All GID are squashed (Solaris behavior)
nfs rootSquashGids 0 or 1 Specifies the link between anonUid and anonGid. NAS
OnlyForNobodyU server
id Default: 0 ● 0 (default) = anonGid is taken into account
regardless of the value of anonUid.
● 1 = anonGid is taken into account only if anonUID =
-2 (VNX behavior).
nfs showExportLevel 0, 1, or 2 An NFS export is defined by both the exported path NAS
and the name of the export. By default, the server server
Default: 0 reports both entries (unless identical) in the client
'showmount -e' query. When set, this param will filter
one or the other kind:
● 0 = Show all. (default)
● 1 = Show exported path only.
● 2 = Show export name only.
nfs transChecksum 0 or 1 Specifies whether the NAS server supports Oracle NAS
Direct NFS (DNFS) for clients that use Oracle server
Default: 0 Database 11g with NFSv3. When support is enabled,
the NAS server ensures that each transaction carries
a unique ID and avoids the possibility of conflicting IDs
that result from the reuse of relinquished ports.
● 0 = Do not support DNFS.
● 1 = Support Oracle 11g DNFS clients that use
NFSv3.
nfs v3xfersize 8192–1048576 Specifies the default transfer size for NFSv3 and Global
NFSv4 reads and writes.
Default: 131072 NOTE: Do not change the transfer size for NFS
datastores that have already been mounted on
the ESXi host. Modifying the transfer size after

122
Table 2. NAS server parameters (continued)
Facility Parameter name Values Description Scope

datastore mount may cause issues with power up

of the VMs on the datastore.

nfsv4 delegationsEnabl 0 or 1 Specifies whether delegations are enabled. NFSv4 file NAS
ed delegations may be disabled in certain circumstances if server
Default: 1 they lead to client issues.
● 0 = Prevent the NAS server from granting NFSv4
file delegations.
● 1 = Allow NFSv4 file delegations as usual.
nfsv4 domain Default: empty (Applies if the value of the nfsv4.numericId parameter NAS
string is 0.) Determines the value to return to the NFSv4 server
client as the domain name.
● If the value of this parameter is empty and NFS
secure is used, the realm of the NFS server is used
as the domain name.
● If the value of this parameter is not empty, this
value is returned to the NFSv4 client as the domain
name of the UID and GID.
NOTE: The administrator may need to update
the nfsv4.numericId and nfsv4.domain
parameters only if some legacy NFSv4 clients are
connected to the NAS server.

nfsv4 leaseDuration 10–180 Defines the duration during which the server maintains Global
client states in the absence of client activity.
Default: 18
This value must be less than the grace period duration
specified by the lockd facility gpDuration parameter.

NOTE: Reboot the SP for changes to take effect.

nfsv4 numericId 0 or 1 Specifies whether NFSv4 UID and GID values are NAS
handled as numeric strings. server
Default: 1
● 0 = NFSv4 UID and GID values are
handled as user_name@domain_name and
group_name@domain_name, respectively, where
domain_name is defined in the parameter
nfsv4.domain.
To translate the UID or GID into this format, a Unix
Directory Service must be configured and a reverse
lookup of the UID or GID must be successful. If
these conditions are not met, the system handles
the UID and GID values as numeric strings.
● 1 = NFSv4 UID and GID values are handled as
numeric strings.
NOTE: The administrator may need to update
the nfsv4.numericId and nfsv4.domain
parameters only if some legacy NFSv4 clients are
connected to the NAS server.

ns switch Text string (max Defines specific name services. Name services are NAS
128 characters) queried in the given order until a result is found. Syntax server
is:
Default: null
string "[ ]{<database>[ ]:[ ]<source1>
<source2> [...]} [{...}]"

database is one of the following:

123
Table 2. NAS server parameters (continued)
Facility Parameter name Values Description Scope
● passwd
● group
● hosts
● netgroup
source1, source2, and so forth are one of the following:
● files
● nis
● ldap
● dns
For example:

"hosts: dns passwd: files nis

group:nis"

Unspecified databases use default rules according to

the NAS server setup.

pax checkUtf8Filena 0 or 1 Specify whether to check if file names are in a valid NAS
mes UTF-8 format. server
Default: 1

pax filter.caseSensiti 0 or 1 Sets whether or not the file filters become case- NAS
ve sensitive. 1=Filter is case-sensitive, 0=Filter is not server
Default: 1 case-sensitive.
pax filter.dialect Text string Sets the dialect for translating PAX filter parameters. NAS
This applies when the NAS server operates in server
Default: null Internationalization mode. The filter-dialect is used to
string translate the filter value to UTF-8. If the translation
fails, the filter cannot be used.
pax filter.numDirFilte 0-50 Specifies the number of directory filters that can be NAS
r specified for a single backup. server
Default: 5

pax filter.numFileFilte 0-50 Specifies the number of file filters that can be specified NAS
r for a single backup. server
Default: 5

pax maxCifsBufferLe 8-129 Maximum allowed CIFS ea/sd buffer length for NDMP NAS
ngthInKB backup/restore in kilobytes. server
Default: 32

pax maxPaxHlkTable 1024-4194304 Maximum allowed PAX hard link table count to control NAS
Cnt memory usage. Different memory settings will use server
Default: 1048576 different default and value ranges.
4GB={min=1024 max=4194304 default=1048576}
5GB={min=1024 max=5242880 default=1572864}
8GB={min=1024 max=6291456 default=2097152}
24GB={min=1024 max=14680064 default=6291456}

pax nFTSThreads 1-128 Specify the number of FTS worker threads per backup NAS
session. server
Default: 8

pax nPrefetch 1-8 Specify the number of tape records prefetched for NAS
each worker thread. server
Default: 8

124
Table 2. NAS server parameters (continued)
Facility Parameter name Values Description Scope
pax nRestore 1-16 Specify the number of worker threads for each restore NAS
session. server
Default: 4

pax nThread 1-128 Specify the number of worker threads for each backup NAS
session. server
Default: 16

pax noFileStreams 0 or 1 Specify whether to allow CIFS file streams in a NAS

backup/restore. server
Default: 0

pax paxReadBuff 16-128 Specify the number of buffers used to stream data for NAS
each restore job. server
Default: 64

pax paxStatBuff 1-512 Specify the number of buffers in stat queue for each NAS
backup session. server
Default: 128

pax paxWriteBuff 1-256 Specify the number of buffers in tape write queue for NAS
each backup session. server
Default: 64

pax readWriteBlockSi 64-256 Specify the maximum allowed PAX buffer size for NAS
zeInKB NDMP read/write in kilobytes. server
Default: 64

pax scanOnRestore 0 or 1 Specify whether to scan for viruses upon restore. NAS
server
Default: 1

quota useQuotasInFsSt 0, 1, or 2 Controls whether quotas are included when displaying NAS
at file system free-space statistics to NFS clients that use server
Default: 0 the UNIX df -k command to view statistics.
● 0 = Exclude quotas when a disk quota verification
is done by using df. The actual available space can
be less than the "space available" shown in the
command output.
● 1 = Include quotas. The df command run by a
nonroot user reports only the space available to
the user. This means the "space available" displays
factors in the space that are preallotted to quota
trees, users, and groups. rquota is not supported
for tree quotas.
● 2 = The df command will only report the space
available to the file system or the tree. This means
only the space in tree quotas is factored in, user
and group quotas are not.
security maxNISCacheGr 10–1000000 If the number of the groups exceeds this value, the NAS
oupsCount group will not be inserted to the cache. server
Default: 10000

security maxNISCacheUs 10–1000000 If the number of users exceeds this value, the user will NAS
ersCount not be inserted to the cache. server
Default: 10000

shadow followabsolutpat 0–3 Controls whether Windows clients can follow a NAS
h symbolic link that contains absolute paths (full server
Default: 0
pathnames). The bit list consists of two binary bits
(bits 0 and 1, right to left). Each bit is 1 when set;
otherwise 0.
Bit 0:

125
Table 2. NAS server parameters (continued)
Facility Parameter name Values Description Scope
● 0 = Do not allow following symbolic links that
contain an absolute path.
● 1 = Allow following symbolic links that contain
an absolute path. There are no restrictions on
access, allowing users to easily go outside the share
and also into another file system. When users go
outside of the share, the security set on the original
share to which the user is connected applies.
Bit 1:
● 0 = Allow only absolute symbolic links owned by
root (UID 0) to be followed.
● 1 = Allow any absolute symbolic links to be followed.
Bit 1, if set, creates a potential security issue for
NFS access because the NFS client can create an
absolute symbolic link to any location in the NAS
server.
Example:
1 (01) = Allow following symbolic links, but only those
owned by root.
0 through 3 assume their binary values.
Refer to the multiprotocol resources for Unity systems
on dell.com/support for more information about this
parameter.

shadow followdotdot 0 or 1 Controls symbolic link following within the current NAS
share if the target path includes the dot-dot server
Default: 0 component (..).
● 0 = Do not allow following symbolic links.
● 1 = Allow following symbolic links.
shadow offlinebitfilter 0 or 1 Specify DHSM offline bit behavior. Global
● 0 = Allows to set offline attribute independently of
Default: 1
DHSM state.
● 1 = Set offline attribute dependently of DHSM
state.
ssl protocol 2, 3, or 4 Defines the lowest version of the TLS protocol Global
the NAS server external access supports for SSL
Default: 2 communication.
● 2 = NAS server supports TLS protocol v1.0 and
above.
● 3 = NAS server supports TLS protocol v1.1 and
above.
● 4 = NAS server supports TLS protocol v1.2 and
above.
NOTE: Reboot both SPs for the changes to take
effect.

vdm codepage CP949, UTF8, Defines the default code page used for filename NAS
8859-1, 8859-15 translating from NFSv3 and FTP clients. Windows and server
NFSv4 clients are not affected by this parameter.
Default: UTF8
● CP949 = EUC-KR Korean
● UTF8 = UTF-8 (8-bit Unicode)
● 8859-1 = Latin-1 Western Europe
● 8859-15 = Latin-9 (same as Latin-1, plus the Euro
symbol €)

126
Table 2. NAS server parameters (continued)
Facility Parameter name Values Description Scope
viruschk fsscanburst 0 - 1000 Defines the number of files sent in one burst by the NAS
scan process to the virus checker engines. File system server
Default: 20 scanning will be suspended until these files are no
longer checked. This parameter is invisible initially.
● 0 = The burst will be set dynamically to: Number of
AV threads * Number of online Common Antivirus
Agent (CAVA) servers
viruschk noRetry 0–0xffffffff Defines the errors returned by the CAVA engine NAS
that are not followed by a retry. These errors are server
Default: 0X38 considered as normal case. This parameter uses the
same bits as the audit parameter.
● 0x02 = ERROR_SETUP
● 0x04 = AV_NOT_FOUND
● 0x08 = FILE_NOT_FOUND
● 0x10 = ACCESS_DENIED
● 0x20 = FAIL
● 0x20000 = INSUFFICIENT_RESOURCES
Example: 0x38 = 0x08 + 0x10 + 0x20
viruschk Notify 0, 1, 2, 3, 6, or 7 Controls notifications to users (through Windows NAS
pop-up messages) and the admin (through System server
Default: 7 Management events) when the CAVA service deletes,
modifies, or renames a file because of a virus infection.
● 0 = Send Virus Checker file deletion and rename
event notifications to System Management.
● 1 = Send Virus Checker file deletion, rename,
and modification event notifications to System
Management.
● 2 = Send Virus Checker file deletion and rename
event notifications to System Management, and to
SMB/CIFS client in Windows pop-up.
● 3 = Send Virus Checker file deletion, rename,
and modification event notifications to System
Management, and send deletion and rename event
notifications to SMB/CIFS client in Windows pop-
up.
● 6 = Send Virus Checker file deletion and rename
event notifications to System Management, and
send deletion, rename, and modification event
notifications to SMB/CIFS client in Windows pop-
up.
● 7 = Send Virus Checker file deletion, rename,
and modification event notifications to System
Management and to SMB/CIFS client in Windows
pop-up.
NOTE: Restart the NAS server for changes to take
effect.

viruschk RPCtype Default: Defines the RPC type used by virus checking to NAS
0x00000003 communicate with the Virus Checker servers. server
viruschk Traces 0–0xffffffff Defines the traces that appear in the server_log for NAS
Virus Checker: server
Default: 0
● 0x00000001 = In SMB/CIFS: setCheckStatus,
setCheckWriter, check Wait
● 0x00000002 = In SMB/CIFS: createEvent,
sendEvent, mustBeChecked (scan on read)

127
Table 2. NAS server parameters (continued)
Facility Parameter name Values Description Scope
● 0x00000004 = In Virus Checker:
connectAnyServer, vc_checkfile, stopThreads, exit,
start
● 0x00000008 = In SMB/CIFS applibnt: open,
writeAsyncMsg, readMsg, close, rename
● 0x00000010 = In Virus Checker: heartbeat of the
virus checker servers
● 0x40000000 = Warnings
● 0xC0000000 = Warnings and errors
viruschk vnodeHWM 0–100 Sets the percentage of total vnodes available in the NAS
system pending on virus checking. An event is sent to server
Default: 90
System Management when the maximum is reached.
The SMB/CIFS thread is blocked until the low water
mark is reached again.
NOTE: Restart the NAS server for changes to take
effect.

viruschk vnodeLWM 0–100 Sets the percentage of total vnodes available in the NAS
system that returns the system in a normal state after server
Default: 60 the high water mark has been reached. An event is
sent to System Management when the maximum is
reached.
NOTE: Restart the NAS server for changes to take
effect.

viruschk vnodeMax 100–0xffffffff Defines the maximum number of total vnodes available NAS
in the system pending on Virus Checking. server
Default: 2000
An event is sent to the NAS server when the maximum
is reached. The SMB/CIFS thread is blocked until the
low water mark is reached again.
NOTE: Restart the virus checker service for
changes to take effect.

Appendix B

Available file statistics for svc_topstats

The following is a list of the available statistics paths and field names for svc_topstats.
For the most updated list of all available statpath names and field names, run the svc_topstats <SVDM_A/SVDM_B>
-info command.

name = nfs.nassvr.*.client
description = Per NFS client statistics
type = Correlated Set
member_stats =

128
nfs.nassvr.*.client.*.totalCalls,nfs.nassvr.*.client.*.readCalls,nfs.nassvr.*.client.*.wr
iteCalls,nfs.nassvr.*.client.*.suspectCalls,nfs.nassvr.*.client.*.totalBytes,nfs.nassvr.*
.client.*.readBytes,nfs.nassvr.*.client.*.writeBytes,nfs.nassvr.*.client.*.avgTime
member_elements =
member_of = nfs.nassvr

name = nfs.nassvr.*.client.*.totalCalls
description = Number of NFS calls requested
type = Counter
member_stats =
member_elements =
member_of = nfs.nassvr.*.client

name = nfs.nassvr.*.client.*.readCalls
description = Number of read calls this client has executed
type = Counter
member_stats =
member_elements =
member_of = nfs.nassvr.*.client

name = nfs.nassvr.*.client.*.writeCalls
description = Number of write calls this client has executed
type = Counter
member_stats =
member_elements =
member_of = nfs.nassvr.*.client

name = nfs.nassvr.*.client.*.suspectCalls
description = Number of suspicious NFS calls
type = Counter
member_stats =
member_elements =
member_of = nfs.nassvr.*.client

name = nfs.nassvr.*.client.*.totalBytes
description = Number of bytes read and written
type = Counter
member_stats =
member_elements =
member_of = nfs.nassvr.*.client

name = nfs.nassvr.*.client.*.readBytes
description = Number of bytes read by the NFS client
type = Counter
member_stats =
member_elements =
member_of = nfs.nassvr.*.client

name = nfs.nassvr.*.client.*.writeBytes
description = Number of bytes written by the NFS client
type = Counter
member_stats =
member_elements =
member_of = nfs.nassvr.*.client

name = nfs.nassvr.*.client.*.avgTime
description = Average microseconds per NFS call
type =
member_stats =
member_elements =
member_of = nfs.nassvr.*.client

name = nfs.nassvr.*.user
description = Per NFS user statistics
type = Correlated Set
member_stats =
nfs.nassvr.*.user.*.totalCalls,nfs.nassvr.*.user.*.readCalls,nfs.nassvr.*.user.*.writeCal
ls,nfs.nassvr.*.user.*.suspectCalls,nfs.nassvr.*.user.*.totalBytes,nfs.nassvr.*.user.*.re
adBytes,nfs.nassvr.*.user.*.writeBytes,nfs.nassvr.*.user.*.avgTime
member_elements =
member_of = nfs.nassvr

name = nfs.nassvr.*.user.*.totalCalls

129
description = Number of NFS calls requested
type = Counter
member_stats =
member_elements =
member_of = nfs.nassvr.*.user

name = nfs.nassvr.*.user.*.readCalls
description = Number of read calls this client has executed
type = Counter
member_stats =
member_elements =
member_of = nfs.nassvr.*.user

name = nfs.nassvr.*.user.*.writeCalls
description = Number of write calls this client has executed
type = Counter
member_stats =
member_elements =
member_of = nfs.nassvr.*.user

name = nfs.nassvr.*.user.*.suspectCalls
description = Number of suspicious NFS calls
type = Counter
member_stats =
member_elements =
member_of = nfs.nassvr.*.user

name = nfs.nassvr.*.user.*.totalBytes
description = Number of bytes read and written
type = Counter
member_stats =
member_elements =
member_of = nfs.nassvr.*.user

name = nfs.nassvr.*.user.*.readBytes
description = Number of bytes read by the NFS client
type = Counter
member_stats =
member_elements =
member_of = nfs.nassvr.*.user

name = nfs.nassvr.*.user.*.writeBytes
description = Number of bytes written by the NFS client
type = Counter
member_stats =
member_elements =
member_of = nfs.nassvr.*.user

name = nfs.nassvr.*.user.*.avgTime
description = Average microseconds per NFS call
type =
member_stats =
member_elements =
member_of = nfs.nassvr.*.user

name = nfs.nassvr.*.group
description = Per NFS group statistics
type = Correlated Set
member_stats =
nfs.nassvr.*.group.*.totalCalls,nfs.nassvr.*.group.*.readCalls,nfs.nassvr.*.group.*.write
Calls,nfs.nassvr.*.group.*.suspectCalls,nfs.nassvr.*.group.*.totalBytes,nfs.nassvr.*.grou
p.*.readBytes,nfs.nassvr.*.group.*.writeBytes,nfs.nassvr.*.group.*.avgTime
member_elements =
member_of = nfs.nassvr

name = nfs.nassvr.*.group.*.totalCalls
description = Number of NFS calls requested
type = Counter
member_stats =
member_elements =
member_of = nfs.nassvr.*.group

name = nfs.nassvr.*.group.*.readCalls

130
description = Number of read calls this client has executed
type = Counter
member_stats =
member_elements =
member_of = nfs.nassvr.*.group

name = nfs.nassvr.*.group.*.writeCalls
description = Number of write calls this client has executed
type = Counter
member_stats =
member_elements =
member_of = nfs.nassvr.*.group

name = nfs.nassvr.*.group.*.suspectCalls
description = Number of suspicious NFS calls
type = Counter
member_stats =
member_elements =
member_of = nfs.nassvr.*.group

name = nfs.nassvr.*.group.*.totalBytes
description = Number of bytes read and written
type = Counter
member_stats =
member_elements =
member_of = nfs.nassvr.*.group

name = nfs.nassvr.*.group.*.readBytes
description = Number of bytes read by the NFS client
type = Counter
member_stats =
member_elements =
member_of = nfs.nassvr.*.group

name = nfs.nassvr.*.group.*.writeBytes
description = Number of bytes written by the NFS client
type = Counter
member_stats =
member_elements =
member_of = nfs.nassvr.*.group

name = nfs.nassvr.*.group.*.avgTime
description = Average microseconds per NFS call
type =
member_stats =
member_elements =
member_of = nfs.nassvr.*.group

name = nfs.nassvr.*.export
description = Per NFS export statistics
type = Correlated Set
member_stats =
nfs.nassvr.*.export.*.totalCalls,nfs.nassvr.*.export.*.readCalls,nfs.nassvr.*.export.*.wr
iteCalls,nfs.nassvr.*.export.*.suspectCalls,nfs.nassvr.*.export.*.totalBytes,nfs.nassvr.*
.export.*.readBytes,nfs.nassvr.*.export.*.writeBytes,nfs.nassvr.*.export.*.avgTime
member_elements =
member_of = nfs.nassvr

name = nfs.nassvr.*.export.*.totalCalls
description = Number of NFS calls requested
type = Counter
member_stats =
member_elements =
member_of = nfs.nassvr.*.export

name = nfs.nassvr.*.export.*.readCalls
description = Number of read calls this client has executed
type = Counter
member_stats =
member_elements =
member_of = nfs.nassvr.*.export

name = nfs.nassvr.*.export.*.writeCalls

131
description = Number of write calls this client has executed
type = Counter
member_stats =
member_elements =
member_of = nfs.nassvr.*.export

name = nfs.nassvr.*.export.*.suspectCalls
description = Number of suspicious NFS calls
type = Counter
member_stats =
member_elements =
member_of = nfs.nassvr.*.export

name = nfs.nassvr.*.export.*.totalBytes
description = Number of bytes read and written
type = Counter
member_stats =
member_elements =
member_of = nfs.nassvr.*.export

name = nfs.nassvr.*.export.*.readBytes
description = Number of bytes read by the NFS client
type = Counter
member_stats =
member_elements =
member_of = nfs.nassvr.*.export

name = nfs.nassvr.*.export.*.writeBytes
description = Number of bytes written by the NFS client
type = Counter
member_stats =
member_elements =
member_of = nfs.nassvr.*.export

name = nfs.nassvr.*.export.*.avgTime
description = Average microseconds per NFS call
type =
member_stats =
member_elements =
member_of = nfs.nassvr.*.export

name = nfs.filesystem
description = Per filesystem nfs statistics
type = Set
member_stats = nfs.filesystem.*.client
member_elements =
nfs.filesystem.536870917,nfs.filesystem.536870916,nfs.filesystem.536870915,nfs.filesystem
.536870913
member_of = nfs

name = nfs.filesystem.*.client
description = Per client NFS statistics
type = Correlated Set
member_stats = nfs.filesystem.*.client.*.op
member_elements =
member_of = nfs.filesystem

name = nfs.filesystem.*.client.*.op
description = Per client NFS Op statistics
type = Correlated Set
member_stats =
nfs.filesystem.*.client.*.op.*.avgTime,nfs.filesystem.*.client.*.op.*.totalCalls
member_elements =
member_of = nfs.filesystem.*.client

name = nfs.filesystem.*.client.*.op.*.avgTime
description = Average microseconds per NFS call
type =
member_stats =
member_elements =
member_of = nfs.filesystem.*.client.*.op

name = nfs.filesystem.*.client.*.op.*.totalCalls

132
description = Number of NFS calls requested
type = Counter
member_stats =
member_elements =
member_of = nfs.filesystem.*.client.*.op

name = cifs.nassvr
description = Per NAS Server CIFS statistics
type = Set
member_stats = cifs.nassvr.*.client,cifs.nassvr.*.user,cifs.nassvr.*.server
member_elements = cifs.nassvr.SVDM_A,cifs.nassvr.nas_server1
member_of = cifs

name = cifs.nassvr.*.client
description = Per CIFS client statistics
type = Correlated Set
member_stats =
cifs.nassvr.*.client.*.totalCalls,cifs.nassvr.*.client.*.readCalls,cifs.nassvr.*.client.*
.writeCalls,cifs.nassvr.*.client.*.suspectCalls,cifs.nassvr.*.client.*.totalBytes,cifs.na
ssvr.*.client.*.readBytes,cifs.nassvr.*.client.*.writeBytes,cifs.nassvr.*.client.*.avgTim
e
member_elements =
member_of = cifs.nassvr

name = cifs.nassvr.*.client.*.totalCalls
description = Number of CIFS calls requested
type = Counter
member_stats =
member_elements =
member_of = cifs.nassvr.*.client

name = cifs.nassvr.*.client.*.readCalls
description = Number of CIFS read calls requested
type = Counter
member_stats =
member_elements =
member_of = cifs.nassvr.*.client

name = cifs.nassvr.*.client.*.writeCalls
description = Number of CIFS write calls requested
type = Counter
member_stats =
member_elements =
member_of = cifs.nassvr.*.client

name = cifs.nassvr.*.client.*.suspectCalls
description = Number of suspicious CIFS calls
type = Counter
member_stats =
member_elements =
member_of = cifs.nassvr.*.client

name = cifs.nassvr.*.client.*.totalBytes
description = Number of bytes read and written
type = Counter
member_stats =
member_elements =
member_of = cifs.nassvr.*.client

name = cifs.nassvr.*.client.*.readBytes
description = Number of bytes read by the CIFS client
type = Counter
member_stats =
member_elements =
member_of = cifs.nassvr.*.client

name = cifs.nassvr.*.client.*.writeBytes
description = Number of bytes written by the CIFS client
type = Counter
member_stats =
member_elements =
member_of = cifs.nassvr.*.client

133
name = cifs.nassvr.*.client.*.avgTime
description = Average microseconds per CIFS call
type =
member_stats =
member_elements =
member_of = cifs.nassvr.*.client

name = cifs.nassvr.*.user
description = Per CIFS user statistics
type = Correlated Set
member_stats =
cifs.nassvr.*.user.*.totalCalls,cifs.nassvr.*.user.*.readCalls,cifs.nassvr.*.user.*.write
Calls,cifs.nassvr.*.user.*.suspectCalls,cifs.nassvr.*.user.*.totalBytes,cifs.nassvr.*.use
r.*.readBytes,cifs.nassvr.*.user.*.writeBytes,cifs.nassvr.*.user.*.avgTime
member_elements =
member_of = cifs.nassvr

name = cifs.nassvr.*.user.*.totalCalls
description = Number of CIFS calls requested
type = Counter
member_stats =
member_elements =
member_of = cifs.nassvr.*.user

name = cifs.nassvr.*.user.*.readCalls
description = Number of CIFS read calls requested
type = Counter
member_stats =
member_elements =
member_of = cifs.nassvr.*.user

name = cifs.nassvr.*.user.*.writeCalls
description = Number of CIFS write calls requested
type = Counter
member_stats =
member_elements =
member_of = cifs.nassvr.*.user

name = cifs.nassvr.*.user.*.suspectCalls
description = Number of suspicious CIFS calls
type = Counter
member_stats =
member_elements =
member_of = cifs.nassvr.*.user

name = cifs.nassvr.*.user.*.totalBytes
description = Number of bytes read and written
type = Counter
member_stats =
member_elements =
member_of = cifs.nassvr.*.user

name = cifs.nassvr.*.user.*.readBytes
description = Number of bytes read by the CIFS client
type = Counter
member_stats =
member_elements =
member_of = cifs.nassvr.*.user

name = cifs.nassvr.*.user.*.writeBytes
description = Number of bytes written by the CIFS client
type = Counter
member_stats =
member_elements =
member_of = cifs.nassvr.*.user

name = cifs.nassvr.*.user.*.avgTime
description = Average microseconds per CIFS call
type =
member_stats =
member_elements =
member_of = cifs.nassvr.*.user

134
name = cifs.nassvr.*.server
description = Per CIFS server statistics
type = Correlated Set
member_stats =
cifs.nassvr.*.server.*.totalCalls,cifs.nassvr.*.server.*.readCalls,cifs.nassvr.*.server.*
.writeCalls,cifs.nassvr.*.server.*.suspectCalls,cifs.nassvr.*.server.*.totalBytes,cifs.na
ssvr.*.server.*.readBytes,cifs.nassvr.*.server.*.writeBytes,cifs.nassvr.*.server.*.avgTim
e
member_elements =
member_of = cifs.nassvr

name = cifs.nassvr.*.server.*.totalCalls
description = Number of CIFS calls requested
type = Counter
member_stats =
member_elements =
member_of = cifs.nassvr.*.server

name = cifs.nassvr.*.server.*.readCalls
description = Number of CIFS read calls requested
type = Counter
member_stats =
member_elements =
member_of = cifs.nassvr.*.server

name = cifs.nassvr.*.server.*.writeCalls
description = Number of CIFS write calls requested
type = Counter
member_stats =
member_elements =
member_of = cifs.nassvr.*.server

name = cifs.nassvr.*.server.*.suspectCalls
description = Number of suspicious CIFS calls
type = Counter
member_stats =
member_elements =
member_of = cifs.nassvr.*.server

name = cifs.nassvr.*.server.*.totalBytes
description = Number of bytes read and written
type = Counter
member_stats =
member_elements =
member_of = cifs.nassvr.*.server

name = cifs.nassvr.*.server.*.readBytes
description = Number of bytes read by the CIFS client
type = Counter
member_stats =
member_elements =
member_of = cifs.nassvr.*.server

name = cifs.nassvr.*.server.*.writeBytes
description = Number of bytes written by the CIFS client
type = Counter
member_stats =
member_elements =
member_of = cifs.nassvr.*.server

name = cifs.nassvr.*.server.*.avgTime
description = Average microseconds per CIFS call
type =
member_stats =
member_elements =
member_of = cifs.nassvr.*.server

name = fs.qtree
description = Per Quota tree statistics
type = Correlated Set
member_stats =
fs.qtree.*.totalCalls,fs.qtree.*.readCalls,fs.qtree.*.writeCalls,fs.qtree.*.totalBytes,fs
.qtree.*.readBytes,fs.qtree.*.writeBytes

135
member_elements =
member_of = fs

name = fs.qtree.*.totalCalls
description = Number of read and write requests on this Quota Tree
type = Counter
member_stats =
member_elements =
member_of = fs.qtree

name = fs.qtree.*.readCalls
description = Number of read requests by the Quota Tree
type = Counter
member_stats =
member_elements =
member_of = fs.qtree

name = fs.qtree.*.writeCalls
description = Number of write requests by the Quota Tree
type = Counter
member_stats =
member_elements =
member_of = fs.qtree

name = fs.qtree.*.totalBytes
description = Number of bytes read and written by the Quota Tree
type = Counter
member_stats =
member_elements =
member_of = fs.qtree

name = fs.qtree.*.readBytes
description = Number of bytes read by the Quota Tree
type = Counter
member_stats =
member_elements =
member_of = fs.qtree

name = fs.qtree.*.writeBytes
description = Number of bytes written by the Quota Tree
type = Counter
member_stats =
member_elements =
member_of = fs.qtree

name = fs.filesystem
description = Per filesystem toptalker statistics
type = Set
member_stats = fs.filesystem.*.file
member_elements =
fs.filesystem.536870917,fs.filesystem.536870916,fs.filesystem.536870915,fs.filesystem.536
870913
member_of = fs

name = fs.filesystem.*.file
description = Per file statistics
type = Correlated Set
member_stats =
fs.filesystem.*.file.*.totalBytes,fs.filesystem.*.file.*.readBytes,fs.filesystem.*.file.*
.writeBytes,fs.filesystem.*.file.*.avgTime,fs.filesystem.*.file.*.avgReadTime,fs.filesyst
em.*.file.*.avgWriteTime
member_elements =
member_of = fs.filesystem

name = fs.filesystem.*.file.*.totalBytes
description = Total number of read and write bytes for the file
type = Counter
member_stats =
member_elements =
member_of = fs.filesystem.*.file

name = fs.filesystem.*.file.*.readBytes
description = Number of read bytes for the file

136
type = Counter
member_stats =
member_elements =
member_of = fs.filesystem.*.file

name = fs.filesystem.*.file.*.writeBytes
description = Number of bytes written to the file
type = Counter
member_stats =
member_elements =
member_of = fs.filesystem.*.file

name = fs.filesystem.*.file.*.avgTime
description = Average microseconds per read and write to access the file
type =
member_stats =
member_elements =
member_of = fs.filesystem.*.file

name = fs.filesystem.*.file.*.avgReadTime
description = Average microseconds per read to access the file
type =
member_stats =
member_elements =
member_of = fs.filesystem.*.file

name = fs.filesystem.*.file.*.avgWriteTime
description = Average microseconds per write to access the file
type =
member_stats =
member_elements =
member_of = fs.filesystem.*.file

name = fs.qtreeFile
description = Per quota tree toptalker statistics
type = Set
member_stats = fs.qtreeFile.*.file
member_elements =
member_of = fs

name = fs.qtreeFile.*.file
description = Per file statistics
type = Correlated Set
member_stats =
fs.qtreeFile.*.file.*.totalBytes,fs.qtreeFile.*.file.*.readBytes,fs.qtreeFile.*.file.*.wr
iteBytes,fs.qtreeFile.*.file.*.avgTime,fs.qtreeFile.*.file.*.avgReadTime,fs.qtreeFile.*.f
ile.*.avgWriteTime
member_elements =
member_of = fs.qtreeFile

name = fs.qtreeFile.*.file.*.totalBytes
description = Total number of read and write bytes for the file
type = Counter
member_stats =
member_elements =
member_of = fs.qtreeFile.*.file

name = fs.qtreeFile.*.file.*.readBytes
description = Number of read bytes for the file
type = Counter
member_stats =
member_elements =
member_of = fs.qtreeFile.*.file

name = fs.qtreeFile.*.file.*.writeBytes
description = Number of bytes written to the file
type = Counter
member_stats =
member_elements =
member_of = fs.qtreeFile.*.file

name = fs.qtreeFile.*.file.*.avgTime
description = Average microseconds per read and write to access the file

137
type =
member_stats =
member_elements =
member_of = fs.qtreeFile.*.file

name = fs.qtreeFile.*.file.*.avgReadTime
description = Average microseconds per read to access the file
type =
member_stats =
member_elements =
member_of = fs.qtreeFile.*.file

name = fs.qtreeFile.*.file.*.avgWriteTime
description = Average microseconds per write to access the file
type =
member_stats =
member_elements =
member_of = fs.qtreeFile.*.file

138
Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

© 2016 - 2025 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.

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