SWETA BANERJEE

A seasoned procurement manager with over 14 years of experience in insurance and procurement domains. Proven expertise in driving
end-to-end procurement workflows—from vendor selection and onboarding to contract negotiation and performance evaluation. Adept at
implementing strategic sourcing and cost-optimization initiatives that enhance operational efficiency, ensure compliance, and deliver
measurable savings across diverse business functions."
sweta.roy23@gmail.com +91- 9560530555

CORE COMPETENCIES PROFILE SUMMARY

End-to-End procurement  An accomplished technocrat offering 14 years of versatile experience in Scrum Master,
lifecycle management Agile Coaching/Transformation, Procurement, Source to Pay, Procure to Pay, People
Management, Quality Assurance.
Strategic Sourcing &
Supplier evaluation  Played a key role as Agile Team Facilitator & Scrum Master in procurement-focused
projects, driving end-to-end procurement planning, supplier evaluation, contract
Vendor relationship management, and procurement strategy execution.
management &  Expertise in implementing Agile methodology in procurement processes, enhancing
Governance value delivery, optimizing sourcing strategies, and collaborating with stakeholders for
SAP Ariba & Microsoft continuous process improvement.
Office Suite  Extensive Procurement Project Management experience, successfully leading
procurement transformation initiatives, vendor management strategies, and contract
Spend Analysis & Cost negotiations for high-value procurement projects.
optimization  Skilled in gathering and analyzing procurement requirements, translating them into
Contract Negotiations & functional specifications, and ensuring alignment with business goals, regulatory
compliance Management compliance, and cost-effectiveness.
 Proven expertise in leading procurement sprint activities, including sprint planning,
Procure-to-pay process
supplier backlog management, contract release planning, procurement retrospectives,
Program Management and supplier performance evaluations.
Scrum Master / Agile  Led proven initiatives in extending support towards:
Coaching in procurement o Supporting Procurement Owners & Vendor Teams in managing supplier backlogs,
projects resolving contract-related queries, and ensuring procurement transparency .
o Coaching Procurement Teams on how to integrate Agile & Scrum principles for
better supplier collaboration and faster procurement cycles.
Hands-on experience in technical & business documentation for procurement, including
SOFT SKILLS purchase requisitions, RFPs/RFQs, procurement workflows, supplier evaluation
metrics, contract lifecycle diagrams, and procurement dashboards (burn-down charts,
Collaborator KPIs, and performance tracking).

Communicator
EDUCATION
Planner
 MBA in Human Resource Management, Grade A, 80%, National Institute of Management
& Technology, Sikkim Manipal University, Barrackpore, West Bengal, 2010
Analytical  B.COM, 1st Class, 63.27%, GHG Commerce College Saurashtra University Jamnagar,
Gujarat, 2008

CAREER TIMELINE
CERTIFICATION
Since Wipro Technologies
2017
 CSM® (Certified Scrum Master)
2013- HSBC, OBC Life Insurance Company
(001627607)
2017
2010- 2Coms Consultancy Pvt. Ltd.
2011
2009- MBS & DBS Consultant
2010
 WORK EXPERIENCE
Nov’17- Present | Wipro Technologies, Bangalore | Manager- Procurement
Key Result Areas:
 Cultivating and maintained robust relationships between the organization and vendors/partners, overseeing contract negotiations,
setting vendor standards, and identifying top-tier vendors.
 Leading RFI, RFQ/RFP, to source right set partners which includes Source Selection, Fair Value, Competitive evaluation, Ethics-Diversity
& Non-Competitive evaluation.
 Achieved $1.2M in annual cost savings through supplier negotiations and strategic sourcing initiatives.
 Reduced procurement spend by 18% YoY by consolidating vendor contracts.
 Improved on-time delivery rates upto 96% by optimizing vendor selection and implementing SLAs.
 Lead the negotiation of Pricing and Contract terms and conditions with full competency and decision making.
 Leading third-party audits and supervised the management of audit findings and responses.
 Analysing procurement data to pinpoint trends, patterns, and anomalies related to spend, supplier performance, and purchasing
behaviour. Provide oversight and proactive management of supply and demand, schedules, delivery and financial performance.
 Conducting thorough spend analysis to uncover cost-saving opportunities, mitigate risks, and optimize procurement processes.
 Streamline procurement cycles by integrating automation tools with ERP & SCM platforms (SAP Ariba, Coupa, Oracle Procurement
Cloud, etc.).
 Managed a portfolio of 6000+ suppliers, improving supplier compliance rate to 98% via regular audits and performance reviews.
 Lead cross-functional teams to resolve supplier performance issues and support the development of strategic supplier solutions.
 Optimizing resources and delivered outstanding customer and employee experiences through effective real-time management in a
multi-department environment.
 Maintain relationships with key suppliers, negotiate commercial and contractual arrangements utilizing the latest contracting tools,
templates and terms and conditions, ensure required performance and contractual obligations are met, while incorporating innovative
initiatives.
 Implement predictive analytics to identify cost-saving opportunities and optimize procurement strategies.
 Supervising and directing Team Leaders, overseeing scheduling, vacation authorization, query resolution, and disciplinary actions.
 Evaluating employee performance, facilitated staff training and development initiatives, and fostered employee engagement.
May’13- Nov’17 | HSBC, OBC Life Insurance Company, Gurugram | Assistant Manager- Resolution Center
Key Result Areas:
 Accountable for the performance of the Customer Management function, ensuring a high level of customer satisfaction through
exceptional customer experiences. Skilled in crafting and executing strategic plans centered around customer service to enhance
communication.
 Leads all Scrum events, including sprint planning, daily stand-ups, sprint review, and sprint retrospective, ensuring their effective and
efficient execution.
 Manages process transitioning and mapping, alongside risk assurance and compliance.
 Oversees regulatory compliance monitoring, risk assessment, and maintains ongoing communication with vendors.
 Collaborates with other functions and external vendors to develop and supervise the implementation of support strategies for both
existing and new customers.
 Conducts periodic reviews of call and email trends, schedules, and growth projections to determine staffing needs based on forecasts
and agent skill sets, as well as to assess hiring requirements, presenting recommendations accordingly. Consistently achieved targets,
met TAT (Turnaround Time), and ensured compliance.
 Identifies, analysis, develops, and recommends plans to enhance vendor productivity.
 Successfully implemented automation systems to streamline operations and reduce manual workload.
 Analyis data to meet targets, presents findings to management, and produces data reports.
 Facilitates sprint retrospective meetings, enabling the team to reflect on performance and identify opportunities for improvement.
Oct’10- Nov’11 | 2Coms Consultancy Pvt. Ltd., Kolkata | Associate- Recruitment
Nov’09- Jul’10 | MBS & DBS Consultant, Kolkata | Counselor- Education Consultant

PERSONAL DETAILS

 Date of Birth: 23rd September 1988