Water Softener

Model MSD45E
How to install, operate and
maintain your Demand
Controlled Water Softener

Do not return water softener to store

If you have questions or concerns when

installing, operating or maintaining your
water softener, call our toll free number:
1--888--64 WATER
(1--888--649--2837)
or visit www.mortonwatersofteners.com
When you call, please be prepared to
provide the model and serial number
of your product, located on the rating
decal on back of the top cover.

System tested and certified by NSF

International against NSF/ANSI Standard 44
for hardness reduction and efficiency,
and certified to NSF/ANSI Standard 372.

For best results use Mortonr Clean and Protect™ or 7334159 (Rev. P 9/28/17)
Clean and Protect™ Plus Rust Defense™ Pellets in your softener.
 Protect your new water softener with
Mortonr Clean and Protect™ or
Clean and Protect™ Plus Rust Defense™ Pellets

Mortonr Water Softener Salt Pellets are made with a time--release formula
that works with your softener to help prevent mineral buildup and keep your
home’s pipes and appliances working their best. Whether you’re looking to
remove iron and fight buildup, or extend your water softener’s life, Mortonr
has the right salt for you. Use one or both of our premium formula pellets
in any water softener for the best results.

Remember to fill your water softener with Mortonr

America’s #1 Brand of Water Softener Salt!

2 Mortonr Water Softener Installation & Operation Manual

 TABLE OF CONTENTS
PAGE
NO.
WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
BEFORE YOU START . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
UNPACKING / INSPECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
SPECIFICATIONS & PERFORMANCE CLAIMS / DIMENSIONS . . . . . . . . . . . . . . . . . . . . . . . . . . 6
BEFORE STARTING INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
TYPICAL INSTALLATION ILLUSTRATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
INSTALLATION STEPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 -- 11
PROGRAMMING THE MORTON WATER SOFTENER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 -- 13
SANITIZING PROCEDURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
WATER CONDITIONING INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
GENERAL WATER SOFTENER MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 -- 16
MORTON WATER SOFTENER FEATURES & SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 -- 20
MORTON WATER SOFTENER SERVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 -- 23
REPAIR PARTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 -- 27

WARRANTY

MORTON RESIDENTIAL WARRANTY

Morton guarantees to the original owner, that:
One Year Full Warranty:
D For a period of one (1) year from the date of purchase, all parts will be free of defects in material and workmanship and
will perform their normal functions.
D For a period of one (1) year from the date of purchase, labor to repair any part deemed to be defective in materials or
workmanship, will be provided at no additional cost.
Limited Warranties:
D For a period of ten (10) years from the date of purchase, the salt storage tank and fiberglass mineral tank will not rust,
corrode, leak, burst, or in any other manner, fail to perform their proper functions.
D For a period of three (3) years from the date of purchase, the electronic control board will be free of defects in material
and workmanship and will perform its normal functions.
If, during such respective period, a part proves to be defective, Morton will ship a replacement part, directly to your home, without
charge. Labor necessary to maintain this product is not covered by the product warranty.
If you have questions regarding a Morton product, need assistance with installation or trouble shooting, wish to order a part or
report a warranty issue, we are just a phone call away. Simply dial 1--888--64--WATER (1--888--649--2837) for assistance, or
visit www.mortonwatersofteners.com.
This water softener is manufactured for Morton, P.O. Box 25290, Woodbury, MN 55125--0290
General Provisions
The above warranties are effective provided the water conditioner is operated at water pressures not exceeding 125 psi, and
at water temperatures not exceeding 120F; provided further that the water conditioner is not subject to abuse, misuse,
alteration, neglect, freezing, accident or negligence; and provided further that the water conditioner is not damaged as the result
of any unusual force of nature such as, but not limited to, flood, hurricane, tornado or earthquake.
Morton is excused if failure to perform its warranty obligations is the result of strikes, government regulation, materials
shortages, or other circumstances beyond its control.
*THERE ARE NO WARRANTIES ON THE WATER CONDITIONER BEYOND THOSE SPECIFICALLY DESCRIBED ABOVE.
ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A
PARTICULAR PURPOSE, ARE DISCLAIMED TO THE EXTENT THEY MIGHT EXTEND BEYOND THE ABOVE PERIODS.
THE SOLE OBLIGATION OF MORTON UNDER THESE WARRANTIES IS TO REPLACE OR REPAIR THE COMPONENT
OR PART WHICH PROVES TO BE DEFECTIVE WITHIN THE SPECIFIED TIME PERIOD, AND MORTON IS NOT LIABLE
FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. NO MORTON DEALER, AGENT, REPRESENTATIVE, OR OTHER
PERSON IS AUTHORIZED TO EXTEND OR EXPAND THE WARRANTIES EXPRESSLY DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied warranty lasts or exclusions or limitations of incidental or
consequential damage, so the limitations and exclusions in this warranty may not apply to you. This warranty gives you specific
legal rights, and you may have other rights which vary from state to state. This warranty applies to consumer--owned
installations only.

Mortonr Water Softener Installation & Operation Manual 3

 BEFORE YOU START
FOLLOW THE INSTALLATION INSTRUCTIONS CAREFULLY. FAILURE TO INSTALL THE SOFTENER PROPERLY VOIDS
THE WARRANTY.
BEFORE YOU BEGIN INSTALLATION, READ THIS ENTIRE MANUAL. THEN, OBTAIN ALL THE MATERIALS AND TOOLS
YOU WILL NEED TO MAKE THE INSTALLATION.
CHECK LOCAL PLUMBING AND ELECTRICAL CODES. THE INSTALLATION MUST CONFORM TO THEM. CODES IN
THE STATE OF MASSACHUSETTS REQUIRE INSTALLATION BY A LICENSED PLUMBER. FOR INSTALLATION, USE
PLUMBING CODE 248--CMR OF THE COMMONWEALTH OF MASSACHUSETTS.
USE ONLY LEAD--FREE SOLDER AND FLUX FOR ALL SWEAT--SOLDER CONNECTIONS, AS REQUIRED BY STATE
AND FEDERAL CODES.
USE CARE WHEN HANDLING THE SOFTENER. DO NOT TURN UPSIDE DOWN, DROP, OR SET ON SHARP PROTRU-
SIONS.
DO NOT LOCATE THE SOFTENER WHERE FREEZING TEMPERATURES OCCUR. DO NOT ATTEMPT TO TREAT WA-
TER OVER 120F. FREEZING, OR HOT WATER DAMAGE VOIDS THE WARRANTY.
AVOID INSTALLING IN DIRECT SUNLIGHT. EXCESSIVE SUN HEAT MAY CAUSE DISTORTION OR OTHER DAMAGE TO
NON--METALLIC PARTS.
THE SOFTENER REQUIRES A MINIMUM WATER FLOW OF 3 GALLONS PER MINUTE AT THE INLET. MAXIMUM AL-
LOWABLE INLET WATER PRESSURE IS 125 PSI. IF DAYTIME PRESSURE IS OVER 80 PSI, NIGHTTIME PRESSURE
MAY EXCEED THE MAXIMUM. USE A PRESSURE REDUCING VALVE IF NECESSARY. ( ADDING A PRESSURE RE-
DUCING VALVE MAY REDUCE THE FLOW.)
THE SOFTENER WORKS ON 24V DC ELECTRICAL POWER. BE SURE TO USE THE INCLUDED POWER SUPPLY, AND
PLUG IT INTO A NOMINAL 120V, 60 Hz HOUSEHOLD OUTLET IN A DRY LOCATION ONLY, GROUNDED AND PROPERLY
PROTECTED BY AN OVERCURRENT DEVICE SUCH AS CIRCUIT BREAKER OR FUSE.
THIS SYSTEM IS NOT INTENDED TO BE USED FOR TREATING WATER THAT IS MICROBIOLOGICALLY UNSAFE OF
OF UNKNOWN QUALITY WITHOUT ADEQUATE DISINFECTION BEFORE OR AFTER THEY SYSTEM.
EUROPEAN DIRECTIVE 2002/96/EC REQUIRES ALL ELECTRICAL AND ELECTRONIC EQUIPMENT TO BE DIS-
POSED OF ACCORDING TO WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT (WEEE) REQUIREMENTS.
THIS DIRECTIVE OR SIMILAR LAWS ARE IN PLACE NATIONALLY AND CAN VARY FROM REGION TO REGION.
PLEASE REFER TO YOUR STATE AND LOCAL LAWS FOR PROPER DISPOSAL OF THIS EQUIPMENT.

4 Mortonr Water Softener Installation & Operation Manual

 UNPACKING / INSPECTION
The parts required to assemble and install the unit Remove and discard (or recycle) all packing mater-
are included in a bag. Thoroughly check the water ials. To avoid loss of the small parts, we suggest you
softener for possible shipping damage and parts keep them in the parts bag until you are ready to use
loss. Also note damage to the shipping cartons. them.

1 spare clip
included

Do not return the water softener to store.

If you have any questions, or there are missing parts or damage, please call
Toll Free 1---888---64WATER (1---888---649---2837).

When you call, please be prepared to provide the model and serial number of
your product, located on the rating decal on back of the top cover.

For more installation or service information visit www.mortonwatersofteners.com

Mortonr Water Softener Installation & Operation Manual 5

 SPECIFICATIONS & PERFORMANCE CLAIMS / DIMENSIONS
This model is efficiency rated. The efficiency rating is valid only at the minimum salt dose. This softener has
a demand initiated regeneration (D.I.R.) feature that complies with specific performance specifications
intended to minimize the amount of regenerant brine and water used in its operation.
This softener has a rated softener efficiency of not less than 3,350 grains of total hardness exchange per
pound of salt (based on sodium chloride) and shall not deliver more salt than its listed rating or be operated
at a sustained maximum service flow rate greater than its listed rating. This softener has been proven to
deliver soft water for at least ten continuous minutes at the rated service flow rate. The rated salt efficiency
is measured by laboratory tests described in NSF/ANSI Standard 44. These tests represent the maximum
possible efficiency that the system can achieve. Operational efficiency is the actual efficiency after the system
has been installed. It is typically less than the rated efficiency, due to individual application factors including
water hardness, water usage, and other contaminants that reduce a softener’s capacity.

MODEL MSD45E
RATED CAPACITY (grains @ lbs salt dose) 13,233 @ 2.6
35,700 @ 9.9
45,400 @ 17.2 14”
RATED EFFICIENCY (grains / lb @ min. salt dose) 5,070 @ 2.6 3--7/8”

INLET
OUT
WATER USED DURING REGENERATION (gallons) 4.3 /
@ MINIMUM SALT DOSE 1,000 grains
INLET -- OUTLET
AMOUNT OF HIGH CAPACITY RESIN (lbs / cu ft) 65.5 / 1.26
RESIN TANK NOMINAL SIZE (in., dia x height) 10 x 40
SERVICE FLOW RATE (gpm) 10.0
PRESSURE DROP AT SERVICE FLOW (psi) 11.2 18--1/4”
INTERMITTENT FLOW RATE @ 15 psi (gpm) Y 12.3 50--3/8”

WATER SUPPLY MAXIMUM HARDNESS (gpg) 120 41--5/8”

WATER SUPPLY MAX. CLEAR WATER IRON (ppm) H 12
WATER PRESSURE LIMITS (min. / max. psi) z 20 --- 125
WATER TEMPERATURE LIMITS (_F) 40 --- 120
WATER SUPPLY MINIMUM FLOW RATE (gpm) 3
REGENERATION CYCLE FLOW RATES (gpm)
FILL (flow to brine tank) .3
BRINING 0.22
BRINE RINSE 0.15
(flow to drain)
MAX. BACKWASH 2.0
MAX. FAST RINSE
2.0

Y Intermittent flow rate does not represent the maximum service flow rate used for determining the softeners rated capacity and
efficiency. Continuous operation at flow rates greater than the service flow rate may affect capacity and efficiency performance.
H Capacity to reduce clear water iron is substantiated by laboratory test data.
z Canada working pressure: 1.4 -- 7.0 kg/cm@.
This system conforms to NSF/ANSI 44 for specific performance claims as verified and substantiated by test data.

6 Mortonr Water Softener Installation & Operation Manual

 BEFORE STARTING INSTALLATION
" WHERE TO INSTALL THE SOFTENER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Place the softener as close as possible to the Put the softener in a place water damage is least
pressure tank (well system) or water meter (city likely to occur if a leak develops. The manufac-
water). turer will not repair or pay for water damage.

Place the softener as close as possible to a floor A 120V, 60 Hz electrical outlet, to plug the in-
drain, or other acceptable drain point (laundry cluded power supply into, is needed near the
tub, sump, standpipe, etc.). softener. Be sure the electrical outlet and
power supply are in an inside location, to
Connect the softener to the main water supply protect from wet weather.
pipe BEFORE or AHEAD OF the water heater. If installing in an outside location, you must take
DO NOT RUN HOT WATER THROUGH THE the steps necessary to assure the softener,
SOFTENER. Temperature of water passing installation plumbing, wiring, etc., are as well
through the softener must be less than 120_F protected from the elements, contamination,
(49_C). vandalism, etc., as when installed indoors.
Keep outside faucets on hard water to save soft Keep the softener out of direct sunlight. The
water and salt. sun’s heat may soften and distort plastic parts.

" TOOLS, PIPE and FITTINGS, OTHER MATERIALS YOU WILL NEED . . . . . . . . . . . . . . . . . . . .
GPlastic inlet and outlet fittings included with the floor. Make the valve drain line as short and direct as
softener allow water flow equivalent to 1” (nominal) possible.
pipe. To maintain full valve flow, 1” pipes to and from
the softener fittings are recommended. You should GIf local codes do not allow use of a flexible drain
maintain the same, or larger, pipe size as the water hose, a rigid valve drain run must be used. Purchase
supply pipe, up to the softener inlet and outlet. a compression fitting (1/4 NPT x 1/2” minimum tube)
and 1/2” copper tubing from your local hardware
GUse copper, brass, or galvanized pipe and fittings.
store. Plumb a rigid drain line as needed (See Fig-
Some codes may also allow PVC plastic pipe.
ure 3 on page 10). Comply with plumbing codes.
GALWAYS install the included bypass valve, or 3
shut-off valves. Bypass valves let you turn off water GA length of 3/8” inside diameter hose is provided for
to the softener for repairs if needed, but still have the salt tank drain. See step 7 on page 11. If a longer
water in the house pipes. length is needed, you can buy good quality, thick--
wall, flexible hose at most hardware stores or supply
GA length of 3/8” inside diameter flexible hose is pro-
houses.
vided for the valve drain. See step 6 on page 10.
NOTE: Avoid drain hose runs longer than 30 feet. GNugget or pellet water softener salt is needed to fill
Avoid elevating the hose more than 8 feet above the the brine tank (see page 11 and 15).

" PLAN HOW YOU WILL INSTALL THE SOFTENER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

You must first decide how to run in and out pipes to Now look at the typical installation illustration on
the softener. Look at the house main water pipe at page 6. Use it as a guide when planning your partic-
the point where you will connect the softener. Is the ular installation. Be sure to direct raw, hard water
pipe soldered copper, glued plastic, or threaded to the softener valve inlet fitting. The valve is
brass/galvanized? What is the pipe size? marked IN and OUT.

Mortonr Water Softener Installation & Operation Manual 7

 TYPICAL SOLDERED COPPER or CPVC INSTALLATIONS

soft water CROSS -- OVER

Use if water supply flows from the left.
Include single or 3 -- valve bypass.

hard water HARD

WATER SOFT
WATER

FROM TO SOFTENER
SOFTENER INLET
hard water to OUTLET
outside faucets

120V AC
outlet

INSTALLATION USING 3 -- VALVE BYPASS

1” NPT sweat BYPASS

adaptor (2) valve
not included

OUTLET
1” NPT installa- valve
tion adaptor (2) * INLET valve
D for soft water SERVICE:
o--ring seal (2) * - Open the inlet and outlet
valves.
Bypass Valve * - Close the bypass valve.

D for hard water BYPASS:

clip (4) * - Close the inlet and outlet
valves.
- Open the bypass valve.

1” NPT sweat
adaptor (2)
not included
* included with softener -- Pipe and
fittings supplied by installer.

clip (2) *
1” NPT installa-
tion adaptor (2) *
o--ring seal (2) *

VALVE
INLET

8 Mortonr Water Softener Installation & Operation Manual

 INSTALLATION STEPS
1. INSTALL BYPASS VALVE and/or PLASTIC FIGURE 1
INSTALLATION ADAPTORS: A
NOTE: Before installing the bypass valve or plastic instal- clip (2)
lation adaptors, be sure the turbine and support are firmly plastic installation adaptors
in place, in the valve outlet. Blow into the valve port and (install in softener valve or
observe the turbine for free rotation. bypass valve)

turbine support sensor port OUTLET

turbine
" Push the bypass valve, with lubricated o--ring INLET
seals in place, into the valve inlet and outlet ports,
Figures 1A and 1C.
-- AND/OR --
" Slide plastic installation adaptors, with lubricated
o--ring seals in place, into the softener valve or clip (2) bypass
valve
bypass valve inlet and outlet ports, Figure 1A.
" Snap the two large plastic clips in place, from the
top down, Figures 1A and 1B. Be sure they snap
B
into place. Pull on the plastic installation adapto- cross section of
rs, or bypass valve, to make sure they are held bypass valve or clip valve inlet or outlet
securely in place. plastic adaptor

2. INSTALL THE BRINE TANK OVERFLOW FIT-

TINGS:
" Insert the rubber grommet into the 3/4” diameter
hole in the brine tank sidewall, see page 11.
" Push the barbed end of the hose adaptor elbow
into the grommet.
o--ring
3. MOVE THE SOFTENER ASSEMBLY (CAB- clip snaps into place
between larger diameter rings
INET MODEL), OR RESIN TANK (TWO TANK
MODEL) INTO INSTALLATION POSITION:
" Be sure the installation surface is level and C
smooth. If needed, place the tank on a section of
3/4” thick (min.) plywood. Then, place shims under
the plywood as needed to level the softener.
4. PLUMB IN AND OUT PIPES TO AND FROM Turn bypass valve
SOFTENER: upside down to
connect to floor level
CAUTIONS: Observe all of the following cautions
plumbing.
while you connect inlet and outlet plumbing.
" Shut off the electric or fuel supply to the water OUT
heater. IN
" Turn off the house water supply valve and
NOTE: CHECK LOCAL PLUMBING AND ELEC-
open faucets to relieve pressure in the pipes.
TRICAL CODES. THE INSTALLATION MUST
" BE SURE RAW, HARD WATER IS DIRECTED CONFORM TO THEM. In Massachusetts,
TO THE VALVE INLET PORT. plumbing codes of Massachusetts shall be ad-
" Be sure to use bypass valve(s). hered to. Consult with your licensed plumber.

Mortonr Water Softener Installation & Operation Manual 9

 INSTALLATION STEPS, continued
" If making a soldered copper installation, do all 6. CONNECT AND RUN THE VALVE DRAIN
sweat soldering before connecting pipes to the
HOSE:
softener fittings. Torch heat will damage plastic
parts. " Measure, cut to length and connect the 3/8” flex-
ible drain hose (provided) to the valve drain fitting.
" When turning threaded pipe fittings onto plastic Use a hose clamp to hold the hose in place.
fittings, use care not to cross--thread.
NOTE: If codes require a rigid drain line, see “Con-
" Use pipe joint compound on all external pipe necting a Rigid Valve Drain Tube” in Figure 3.
threads.
" Locate the other end of the hose at a suitable
" Support inlet and outlet plumbing in some man- drain point...floor drain, sump, laundry tub, etc.
ner (use pipe hangers) to keep the weight off of the Check and comply with local codes.
valve fittings. IMPORTANT: If a longer length of hose is needed,
5. INSTALL GROUNDING WIRE (IF NEEDED): buy and use high quality, thick--wall hose that will
not easily kink or collapse. The water softener will
" To maintain electrical ground continuity in the not work if water cannot exit this hose during regen-
house cold water piping, install a #4 copper wire erations.
across the removed pipe section, securely clamping
" Tie or wire the hose in place at the drain point.
it at both ends (see Figure 2) -- parts not included.
Water pressure will cause it to whip during the back-
FIGURE 2 wash and fast rinse cycles of regeneration. Also pro-
ground wire vide an air gap of at least 1--1/2” between the end of
hose clamp the hose and the drain point. An air gap prevents
ground (2) possible siphoning of sewer water, into the softener,
if the sewer should back up.
" If raising the drain hose overhead is required to
get to the drain point, do not raise higher than 8’
above the floor. Elevating the hose may cause a
back--pressure that could reduce brine draw during
inlet -- outlet
regenerations.
pipes continued
FIGURE 3 drain fitting CONNECTING A RIGID VALVE DRAIN TUBE
adaptor PULL OUT To adapt a copper drain tube to the softener, buy a compression fit-
for soft water ting (1/4 NPT x 1/2”O.D. minimum tube) and needed tubing from
‘‘service’’ your local hardware store.
1/4” NPT thread Compression fitting 1/4 NPT x
1/2” O.D. tube
barbs
PUSH IN Clip
for bypass

valve drain
hose
Cut barbs from valve drain elbow (pull clip 1/2” outside diameter
and remove drain valve elbow from valve) copper tube

To standpipe, sump,
valve drain laundry tub or other
hose approved drain.
1--1/2”
air gap
overflow
drain hose 1--1/2” SUMP 1--1/2”
air gap air gap

STANDPIPE
LAUNDRY
FLOOR DRAIN TUB
1--1/2” air gap

10 Mortonr Water Softener Installation & Operation Manual

 INSTALLATION STEPS, continued
7. CONNECT AND RUN THE BRINE TANK the inlet valve, pausing several times to allow the
softener to pressurize slowly.
OVERFLOW HOSE:
E. After about three minutes, open a HOT water
This drain is for safety only. If the brine tank should faucet for one minute, or until all air is expelled, then
over--fill with water, the excess is carried to the drain. close.
" Attach a length of flexible hose (included) to the F. Close both cold water faucets.
drain elbow, installed in step 2, page 9. Use a hose
G. Check your plumbing work for leaks and fix right
clamp to hold it in place.
away, if any are found. Be sure to observe previous
" Locate the other end of the hose at the drain caution notes.
point. Do not elevate this hose higher than the el- H. Turn on the gas or electric supply to the water
bow on the brine tank. Do not tee this hose to the heater. Light the pilot, if applicable.
valve drain hose.
9. ADD WATER AND SALT TO THE BRINE TANK:
8. FLUSH PIPES, EXPEL AIR FROM SOFTENER,
AND TEST YOUR INSTALLATION FOR WATER " Remove the salt storage area cover. Add about
LEAKS: three gallons of water into the tank. Do not add into
the brinewell.
CAUTION: To avoid water or air pressure dam-
" Fill the tank with NUGGET, PELLET or coarse
age to softener inner parts, be sure to do the fol-
SOLAR water softener salt. Do not use rock, block,
lowing steps exactly as listed.
and ice cream making salts. For best results, we rec-
A. Fully open two cold, soft water faucets nearby ommend MortonR System SaverR II Pellets for use
the softener. in this water softener.
B. Place bypass valve(s) in ‘‘bypass’’ position. On Note: If the softener is installed in a humid basement
a single valve, slide the stem inward to BYPASS, or other damp area, it is better to fill the tank with less
see page 10. On a 3--valve system, close the inlet salt, more frequently (see salt bridging in the mainte-
and outlet valves, and open the bypass valve, see nance section). Eighty to 100 lbs of salt will last for
page 8. several months, depending on water hardness,
family size, and model of softener.
C. Fully open the house main water pipe shutoff
valve. Observe a steady flow from both opened fau- 10. CONNECT TO ELECTRICAL POWER:
cets.
" The softener works on 24V DC electrical power.
D. Place bypass valve(s) in ‘‘service”, EXACTLY The included power supply converts 120V AC
as follows. KEEP SOFT WATER FAUCETS OPEN. household power to 24V DC. Plug the power supply
1. SINGLE BYPASS VALVE: SLOWLY, pull the into a 120V, 60 Hz electrical outlet. Be sure the
valve stem outward to ‘‘service’’, pausing several outlet is always “live” so it can not be switched off by
times to allow the softener to pressurize slowly. mistake.

2. 3--VALVE BYPASS: Fully close the bypass 11. PROGRAM THE MORTON WATER SOFTER
valve and open the outlet valve. SLOWLY, open ELECTRONIC CONTROL, page 12.

Questions? Call Toll Free 1-- 888-- 64 WATER (1-- 888-- 649-- 2837)
or visit www.mortonwatersofteners.com

When you call, please be prepared to provide the model and serial number,
located on the rating decal on back of the top cover.

Mortonr Water Softener Installation & Operation Manual 11

 PROGRAMMING THE MORTON WATER SOFTENER

display RECHARGE button

up button

down button

DATA button

" ELECTRONIC CONTROL SETTINGS REQUIRED...upon installation, and after an extended power out-
age (see Program Memory, page 18).
NOTES:
D WHEN THE POWER SUPPLY IS PLUGGED INTO THE ELECTRICAL OUTLET (STEP 10, PAGE 11),
12:00PM (flashing), and PRESENT TIME show in the upper display area. Program the electronic control as
follows. If A - - - is flashing, please see Model Code setting on page 20.
D A ‘‘beeper’’ sounds while pressing buttons for electronic control programming. One beep signals a change
in the display. Repeated beeps means the electronic control will not accept a change from the button you have
pressed, and you should use another.
D To program the electronic control, you will use either the SELECT, UP or DOWN buttons.

" SET PRESENT TIME OF DAY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

NOTE: If the words PRESENT TIME do not show in the display, press the SELECT button until they do.
1. Press either the SELECT, UP or DOWN button
to set. The UP button moves the display ahead;
the DOWN button moves the time backward.
PM
If the present time is between
NOTE: Each press of the UP or DOWN button
noon and midnight, be sure PM
changes the time by one minute. Holding the but- PRESENT TIME
shows.
tons in changes the time 32 minutes each second.
If the present time is between
2. When the present time shows, press SELECT midnight and noon, be sure AM
to apply. shows.

12 Mortonr Water Softener Installation & Operation Manual

 PROGRAMMING THE MORTON WATER SOFTENER, continued
" SET WATER HARDNESS NUMBER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
NOTE: If 25 (factory default) and HARDNESS do not show in the display, press the SELECT button until they
do.
1. Press either the SELECT, UP or DOWN button
to set your water hardness number in the display. You can get the grains per gal-
The DOWN button moves the display down to 1. lon (gpg) hardness of your wa-
The UP button moves the display up to 95,110, or ter supply from a water analysis HARDNESS
120, depending on the model code. laboratory, or call and ask your
local water department, if you
NOTE: Each press of the UP or DOWN button
are on a municipal supply.
changes the display by 1 between 1 and 25. Above
25, the display changes 5 at a time; 25, 30, 35, etc. If your water supply contains
Holding a button in changes the numbers twice ferrous (clear water) iron, in-
each second. crease the hardness setting to
compensate for it as follows:
2. When your water hardness number shows, Add 5 to the hardness number
press SELECT to apply. for each 1 ppm of iron.

The special features of your water softener are explained on pages 17-- 20.

TO COMPLETE THE INSTALLATION, DO THE SANITIZING BELOW.

SANITIZING PROCEDURES

Care is taken at the factory to keep your water soft- 3. Start a recharge: Press the RECHARGE button
ener clean and sanitary. Materials used to make the and hold for 3 seconds, until RECHARGE NOW
softener will not infect or contaminate your water begins to flash in the display. This recharge draws
supply, and will not cause bacteria to form or grow. the sanitizing bleach into and through the water soft-
However, during shipping, storage, installing and ener to sanitize it. Any air remaining in the unit is
operating, bacteria could get into the softener. For purged to the drain.
this reason, sanitizing as follows is suggestedw
4. After the recharge has completed, fully open a
when installing.
cold water faucet, downstream from the softener,
1. Be sure to complete all installation steps, includ- and allow 50 gallons of water to pass through the
ing electronic control programming. system. This should take at least 20 minutes. Close
the faucet.
2. Pour about 3/4 oz. of common 5.25% household wNOTE: Sanitizing is recommended by the Water Quality
bleach (Clorox, Linco, Bo Peep, White Sail, Eagle, Association for disinfecting. On some water supplies, they
etc.,) into the brinewell. suggest periodic sanitizing.

NOTE: When the above sanitizing regeneration is over, all remaining bleach is flushed from
the conditioner and your house COLD water supply is fully soft immediately. However, your
water heater is filled with hard water and, as hot water is used, it will refill with soft water.
When all the hard water is replaced, in the water heater, hot only, and mixed hot and cold water
will be fully soft. If you want totally soft water immediately, after the above regeneration, drain
the water heater until the water runs cold. If you do drain the water heater, use extreme care
as the hot water could cause severe burns.

Mortonr Water Softener Installation & Operation Manual 13

 WATER AND WATER CONDITIONING
WATER CONDITIONING INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
IRON in water can cause stains on clothing and immediately when drawn from a faucet because it
plumbing fixtures. It can negatively affect the taste has oxidized before reaching the home. It appears
of food, drinking water, and other beverages. Iron in as small cloudy yellow, orange, or reddish sus-
water is measured in parts per million (ppm). The to- pended particles. After the water stands for a period
tal* ppm of iron, and type or types*, is determined by of time, the particles settle to the bottom of the con-
chemical analysis. Four different types of iron in wa- tainer. Generally these irons are removed from wa-
ter are: ¡ Ferrous (clear water), © Ferric (red wa- ter by filtration. Chlorination is also recommended
ter), ¢ Bacterial and organically bound iron, £ Col- for bacterial iron.
loidal and inorganically bound iron (ferrous or ferric). Colloidal and inorganically bound iron is of ferric or
Ferrous (clear water) iron is soluble and dissolves in ferrous form that will not filter or exchange out of wa-
water. This water softener will reduce moderate ter. In some instances, treatment may improve col-
amounts of this type of iron (see specifications).** It loidal iron water, but always CONSULT A QUALI-
is usually detected by taking a sample of water in a FIED WATER CHEMISTRY LAB before attempting
clear bottle or glass. Immediately after taking, the to treat it. Colloidal iron water usually has a yellow
sample is clear. As the water sample stands, it grad- appearance when drawn. After standing for several
ually clouds and turns slightly yellow or brown as air hours, the color persists and the iron does not settle,
oxidizes the iron. This usually occurs in 15 to 30 mi- but remains suspended in the water.
nutes. Iron in water causes stains on clothing and plumbing
When using the softener to reduce Ferrous (clear fixtures. It negatively affects the taste of food, drink-
water) iron , add 5 grains to the hardness setting for ing water, and other beverages.
every 1 ppm of Ferrous (clear water) iron. See “Set *Water may contain one or more of the four types of
Water Hardness Number” section. iron and any combination of these. Total iron is the
sum of the contents.
Ferric (red water), and Bacterial and organically
bound irons are insoluble. This water softener will **Capacity to reduce clear water iron is substan-
not remove ferric or bacterial iron. This iron is visible tiated by laboratory test data.

14 Mortonr Water Softener Installation & Operation Manual

 GENERAL WATER SOFTENER MAINTENANCE
CHECKING THE SALT STORAGE LEVEL, AND ADDING SALT (also see page 11) . . . . . . . . . .
Brine (salt dissolved in water) is needed for each you add more. Without salt, you will soon have hard
and every regeneration. The water for making brine water.
is metered into the salt storage area by the softener Use clean water softener salt only, at least 99.5%
valve and electronic control. However, you must pure. NUGGET, PELLET or coarse SOLAR salts are
maintain a level of salt in the tank. In humid areas, recommended. Do not use rock, block, granulated,
it is best to add less salt, more often. and ice cream making salts. They contain dirt and
sediments, or mush and cake, and will create main-
WHEN TO ADD SALT: Check the salt level a few tenance problems. For best results, we recommend
weeks after you install the softener and every week MortonR Clean and Protect™ or Clean and
after that. Add when the brine tank is from 1/3 to 1/2 Protect™ Plus Rust Defense™ Pellets for use in this
full. Never allow the softener to use all the salt before water softener.

BREAKING A SALT BRIDGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Sometimes, a hard crust or salt bridge forms in the
push tool into salt
salt storage area. It is usually caused by high humid- bridge to break
ity or the wrong kind of salt. When the salt bridges,
an empty space forms between the water and salt.
Then salt will not dissolve in the water to make brine. 1” -- 2”

If the brine tank is full of salt, it is hard to tell if you

have a salt bridge. Salt is loose on top, but the bridge
is under it. The following is the best way to check for
a salt bridge. Pencil
Mark
Salt should be loose all the way to the bottom of the
tank. Take a broom handle, or like tool, and careful- Broom Handle Salt
ly push it down into the salt, working it up and down.
Salt Bridge
If the tool strikes a hard object (be sure it’s not the
bottom or sides of the tank), it’s most likely a salt Water Level
bridge. Carefully break the bridge with the tool. DO
NOT pound on the walls of the tank.
If the wrong kind of salt made the bridge, take it out.
Then fill the tank with nugget or pellet salt only. For
best results, we recommend MortonR Clean and
Protect™ or Clean and Protect™ Plus Rust
Defense™ Pellets for use in this water softener.

CLEANING IRON OUT OF THE WATER SOFTENER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Your water softener takes hardness minerals (cal- water iron, an iron filter or other equipment is need-
cium and magnesium) out of the water. Also, it can ed. Your local dealer has trained people to help you
control some (see specifications, page 6) “clear with iron water problems.
water” iron. With clear water iron, water from a fau-
If your water supply has clear water iron, periodic
cet is clear when first put into a glass. After 15 to 30
resin bed cleaning is needed. Clean the bed at least
minutes, the water begins to cloud or turn rust col-
every six months, or more often if iron appears in the
ored. A water softener WILL NOT remove any iron
soft water between treatments. Follow directions on
that makes the water cloudy or rusty as it comes
the resin bed cleaner container.
from the faucet (called red water iron). To take red
water iron out of water, or over the maximum of clear

Mortonr Water Softener Installation & Operation Manual 15

 GENERAL WATER SOFTENER MAINTENANCE, continued
CLEANING THE NOZZLE AND VENTURI ASSEMBLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A clean nozzle and venturi is needed for the soft-
ener to work right. This small unit makes the suc- Cap
tion to move brine from the salt storage area to the
resin tank during regeneration. If the nozzle and O--ring Seal
venturi becomes plugged with sand, silt, dirt, etc.,
the softener will not work and you will get hard water. Screen Support

To get to the nozzle and venturi, remove the softener Screen

top cover. Be sure the softener is in service cycle (no *Flow Plug
(DUDC or DDUC)
water pressure at nozzle and venturi). Then, while Nozzle & Venturi
holding the nozzle & venturi housing with one hand, Screen
Gasket
turn off the cap. Lift out the screen support and
screen, then the nozzle and venturi. Wash and rinse IMPORTANT: Be sure small
the parts in warm water until clean. If needed, use holes in the gasket are cen-
tered directly over the small
a small brush to remove iron or dirt. Also check and holes in the nozzle & venturi
housing.
clean the gasket.
*Flow Plug
(HVDC)
NOTE: Models in this manual have a small flow plug
located in the nozzle and venturi, and a small cone Nozzle & Venturi
shaped screen in the housing. Be sure to check and Housing
clean these parts.
*Install with numbered side
up, concave side down.
Carefully replace all parts in the correct order. Lubri-
cate the o-ring seal with silicone grease and place
in position. Install and tighten the cap, by hand only.
Do not over-tighten and break the cap or hous-
ing.

SERVICE CHECKLIST

NO SOFT WATER WATER INTERMITTENTLY HARD

No salt in storage tank: See page 15 to refill, then Possible increase in water hardness: See page
start a regeneration, or recharge. 13.
Power supply unplugged at wall outlet, or dis-
Hot water used when softener is regenerating:
connected from electronic control: Reconnect to
The water heater will refill with hard water.
electrical power and start a regeneration, or re-
charge. Leaking faucet or toilet valve: A small leak will
Fuse blown, circuit breaker popped, or circuit waste hundreds of gallons of water in just a few
mistakenly switched off: Check and resolve as days. Fix all water leaks immediately.
needed. Then, start a regeneration, or recharge.
Plumbing bypass valve(s) in ‘‘bypass’’ position:
Refer to page 8 or 10 and position valve(s) for ‘‘ser-
vice’’ to direct soft water to house pipes. Then, start
a regeneration, or recharge.
Electronic control not programmed: See pages
12 and 13.
Nozzle & venturi dirty, or salt in storage tank
bridged: See page 15 and above to clean. Then,
start a regeneration, or recharge.

16 Mortonr Water Softener Installation & Operation Manual

 MORTON WATER SOFTENER FEATURES AND SETTINGS
NOTE: SEE PAGES 12 and 13 TO SET THE CORRECT TIME OF DAY AND WATER HARDNESS NUMBER.

NORMAL OPERATION, ELECTRONIC CONTROL DISPLAY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

During normal operation, the PM
(2:00AM or as you set it).
Fill AM
present time of day, and AM or RECHARGE NOW will flash
PM, show in the time display until the regeneration is over. RECHARGE NOW
area. The demand computer The display will also show the
determines when a regenera- current cycle in the regenera-
tion is needed. Then, a tion process. When the valve is
regeneration will begin at the in transition between cycles,
next regeneration start time both indicators flash.

feature: OTHER DATA DISPLAYS ..................................................

With repeated presses of the DATA button, you can FLOW RATE, GPM* -- When
scan through four displays of operational informa- using soft water, this display
tion. This data appears in the bottom portion of the shows the gallon per minute
display area. These are: flow rate passing through the
softener. Zero shows if water is
WATER MANAGEMENT SYSTEM

GPM
CAPACITY (remaining) -- This is not in use.
the percentage of water soften- FLOW RATE

ing capacity remaining. Immedi-

ately after a regeneration, 100% GALLONS* TODAY -- Each
shows. Then, as water is used, WATER MANAGEMENT SYSTEM
day, beginning at midnight, the
the percentage decreases until % electronic control keeps a run-
the next regeneration. During ning count of the total gallons of
CAPACITY WATER MANAGEMENT SYSTEM

regenerations, the percentage water passing through the soft-

increments upward. ener.
GALLONS TODAY

NOTE: Zero (0%) shows until after the first regen-

eration begins, after connecting to electrical power.
AVERAGE DAILY GALLONS*
-- The figure displayed is the av-
erage gallons of water used by
the household each day, over
the past seven day period.
WATER MANAGEMENT SYSTEM

AVG DAILY GALLONS

* If preferred, you can set the display to show the reading in liters instead of gallons, see page 20. If gallons
today, or average daily gallons exceeds 1999, a (x 10) indicator appears. This means you must multiply the
number shown times 10.
feature: OPTIONAL RECHARGE CONTROLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sometimes, a manually started regeneration (re- ... You did not refill the storage tank with salt before
charge) may be desired, or needed. Two examples it was all gone.
are:
... You have used more water than usual (house Use one of the following features to start a regenera-
guests, extra washing, etc.) and you may run out of tion immediately, or at the next preset regeneration
soft water before the next regeneration. start time.
continued

Mortonr Water Softener Installation & Operation Manual 17

 MORTON WATER SOFTENER FEATURES AND SETTINGS, continued
RECHARGE NOW Press and hold in the RECHARGE button until RE-
CHARGE NOW starts to flash in the time display
area. The softener begins an immediate regenera-
tion, and when over in about two hours, you will have
a new supply of soft water. Once started, you cannot
cancel this regeneration.

RECHARGE TONIGHT Touch (do not hold) the RECHARGE button, and
RECHARGE TONIGHT flashes in the time display
area. A regeneration will occur at the next preset re-
generation start time. If you decide to cancel this re-
generation, before it has started, touch the same
button once more.

VACATION NOTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Morton Demand water softener regenerates only while water is used and softening capacity must be re-
stored. For this reason, the softener will not regenerate when you are away from home for extended periods.

feature: PROGRAM MEMORY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

If electrical power to the softener is interrupted, the If the time is flashing after a long power outage, the
time display is blank, but the electronic control softener continues to work as it should to provide
keeps correct time for about 24 hours. When power you with soft water. However, regenerations may oc-
is restored, you have to reset the present time only cur at the wrong time of day until you reset the elec-
if the display is flashing. All other settings are main- tronic control to the correct time of day, page 12.
tained and never require resetting unless a change
is desired.

setting: REGENERATION (STARTING) TIME, MAXIMUM DAYS BETWEEN REGENERATIONS,

EFFICIENCY MODE, HEAVY DUTY BACKWASH AND 97% FEATURE . . . . . . . . . . . . . . . . . . . . . .
NOTE: Each of these settings has a factory set default value. The defaults are: Regeneration start time --
2:00AM; Maximum days between regenerations -- 0 (display shows dY --); Efficiency Mode -- OFF; 97% Fea-
ture -- OFF; Heavy duty backwash -- OFF. The defaults suit most installations. However, depending on water
supply quality, household peak water use hours, etc., adjustment is available to meet specific needs. To make
a change, read and do the following.

continued

18 Mortonr Water Softener Installation & Operation Manual

 MORTON WATER SOFTENER FEATURES AND SETTINGS, continued
REGENERATION (START) TIME: At the 2:00AM 1. Beginning from the present AM
regeneration start time, the softener begins regen- time display, press and hold in
erations at that time. This is a good time in most the SELECT button until 2:00 RECHARGE
households because water is not in use. If a different AM begins to flash, RE- TIME

time would be better for your needs, do steps 1, 2, CHARGE TIME remains
4, 6, 8 and 10 to change the starting hour. steady.
MAXIMUM DAYS BETWEEN REGENERATIONS:
The default setting allows the water softener to con-
trol regeneration frequency based on water usage 2. Press the up or down button up
readings from the water meter. It provides the most to display the desired start time.
economical operation. You can set a maximum time The up button moves the time
(in days) between regenerations. For example, no ahead; the down button moves
more than 3 days will pass without a regeneration the time backward. Press the
occurring if you set dY 3 in the display. A 1 to 15 day SELECT button to select time down
setting is available. To make a change from the de- and move to next setting.
fault setting, do steps 1, 2, 3, 4, 6, 8 and 10.
3. dY -- flashes, with RE-
EFFICIENCY MODE: When this feature is ON, the CHARGE remaining steady. RECHARGE
unit will operate at salt efficiencies of 4000 grains of Pressing the up button will in-
hardness per pound of salt or higher. (May recharge crease the number of days, the
more often using smaller salt dosage and less wa- down button will decrease the
ter). When this is ON the efficiency icon will show number of days.
in the lower right hand corner of the display. To make
a change from the default setting, do steps 1, 2, 4, 4. Press the SELECT button to select and move to
5, 6, 8 and 10. next setting.
CALIFORNIA EFFICIENCY REQUIREMENT 5. On flashes and the efficiency
mode icon shows in the lower
Your water softener has a “High Efficiency” feature right hand corner of the screen.
with an “ON” or “OFF” setting. This softener setting Use the up or down buttons to
is shipped in the “OFF” position, which utilizes the toggle the efficiency mode ei-
maximum rated capacity while most often achieving ther ON or OFF.
E

maximum salt efficiencies. When installing this unit

in the State of California, you MUST turn this setting 6. Press the SELECT button to select and move to
to the “ON” position which may initiate more next setting.
frequent recharges, however it will operate at 4000 7. HEAVY BACKWASH and Heavy

grains per pound of salt or higher.

Bkwash
flashing OFF shows in the dis-
If you wish to turn the Salt Efficiency feature “ON” play. Use the up or down but-
( icon will show in display), follow the instructions tons to toggle the heavy back-
on this page. wash either ON or OFF.

HEAVY DUTY BACKWASH: When set to ON, the

backwash cycle of regeneration will be 10 minutes 8. Press the SELECT button to select and move to
long instead of the normal 7 minute length. This is next setting.
beneficial on some water supplies high in iron or 9. Display toggles between 97
sediment content. To conserve water, on clean sup- Recharge and OFF. Use the up RECHARGE

plies, be sure OFF shows. To change this setting, do or down buttons to toggle this
steps 1, 2, 4, 6, 7, 8 and 10. setting either ON or OFF.
SET 97% FEATURE: By setting to On, unit will auto-
matically recharge when 97% capacity has been
used, at any time of day. To change this setting, do 10. Press the SELECT button to select and return to
steps 1, 2, 4, 6, 8, 9 and 10. the present time display.

Mortonr Water Softener Installation & Operation Manual 19

 MORTON WATER SOFTENER FEATURES AND SETTINGS, continued
setting: MODEL CODE, 12 OR 24 HOUR CLOCK, AND GALLONS OR LITERS MEASURE . . .
NOTE: The model code is factory set at assembly and testing. The hour clock and water measure have factory
set default values. The defaults are: 12 or 24 hour clock -- 12; Gallons or liters measure -- gallons. The model
code should never require resetting, but to check, or to set if previously omitted, read below. The defaults suit
most installations. However, to make a change, read and do the following.
MODEL CODE: The electronic control must have 3. Press SELECT to select and move to next screen.
the right model code set to operate the softener cor- 4. 12 hr flashes along with
rectly. The correct model code for model MSD45E TIME. To change the display to
is A 45. 24 hr, use the up button. Use the TIME

If A - - - is flashing in the display, do steps 2, 3, 5 down button to reset to 12 hr.

and 7.
To check for the correct code setting, and to reset
if needed, do steps 1, 2, 3, 5 and 7.
12 OR 24 HOUR CLOCK: With 12 hr set, all time 5. Press SELECT to select and move to next screen.
displays are in standard clock time, 12:00AM to 6. GALS flashes, along with
11:59PM. If 24 hr is set, time displays are in military GALLONS. Use the up button
time... 0100 (1:00AM) to 0000 (midnight). To change to change to the liter setting.
from the 12 hr setting, do steps 1, 3, 4, 5, and 7. Use the down button to return to
GALLONS OR LITERS MEASURE: All water flow the gallon setting.
rate and usage displays are in gallons with the de-
fault GALS setting. If reset to litErs, the same dis- GALLONS

plays are shown in liters. Use steps 1, 3, 5, 6 and 7

to change.
1. Beginning from the present AM
time display, press and hold in
the SELECT button until 2:00 RECHARGE
TIME
AM (or as otherwise set), and
RECHARGE TIME begins to LITERS
flash.
7. Press the SELECT button a final time to return to
2. Press and hold in the SE- the present time display.
LECT button again. Either A --
-- -- or a previously set code will
appear. If setting is needed, use
the up or down button to set
model code, as needed.

20 Mortonr Water Softener Installation & Operation Manual

 MORTON WATER SOFTENER SERVICE

feature / service: AUTOMATIC ELECTRONIC DIAGNOSTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

The electronic control has a self--diagnostic function The following chart shows the error codes that could
for the electrical system (except input power and appear, and possible defects for each code. While
water meter). The computer monitors the electronic an error code is displayed, the RECHARGE and
components and circuits for correct operation. If a DATA buttons remain operable so you can perform
malfunction occurs, an error code appears in the the Manual Initiated Electronics Diagnostic.
display.
ERROR CODE DISPLAYED
Err 01 Err 03 Err 04 Err 05
POSSIBLE ' motor inoperative ' wiring harness, or connection to switch ' position ' electronic control
DEFECT switch ' valve defect causing high torque (PWA)

TO REMOVE AN ERROR CODE: (1) unplug power supply (2) correct defect (3) plug power supply back in (4) Wait for at least
12 minutes. The error code will return if the reason for the error code was not corrected.

Mortonr Water Softener Installation & Operation Manual 21

 MORTON WATER SOFTENER SERVICE, continued

service: TIMER / SOFTENER, SERVICE CHECKOUT PROCEDURE . . . . . . . . . . . . . . . . . . . . . . . .

If you are not getting soft water, and an error code into? (2) Is there salt in the storage tank? (3) Is the
is not displayed, use the procedures below to find plumbing bypass valve(s) directing water for soft
the problem. First, make the following visual checks. water service... see pages 6 and 8? (4) Is the valve
drain hose open to the drain, not elevated too high,
VISUAL CHECKS: (1) Is there electrical power to and unobstructed? If you do not find a problem with
the outlet the softener’s power supply is plugged the visual checks, continue below.

NO SOFT WATER TIMER SHOWS WRONG TIME Electrical power was off. Re- Investigate reason for power
AND DAY, AND/OR IS FLASHING set the correct time of day. loss. Be sure outlet for softener
cannot be switched off.

NO POWER REPAIR AS
TIMER DISPLAY BLANK Check electrical power to tim- NEEDED Do manual diag-
er (outlet, power supply, pow- nostics to verify
er cable, all connections). proper function.
TIMER
POWER OKAY
DEFECTIVE
TIMER DISPLAY SHOWS CORRECT
Do manual
TIME AND DAY, AND IS STEADY
diagnostics

service: MANUAL INITIATED ELECTRONICS DIAGNOSTIC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1. To enter diagnostics, press On If you don’t get a reading in the display, with faucet
and hold the DATA button until open, pull the sensor from the valve outlet port. Pass
the display appears as shown LAST RECHARGE a small magnet back and forth in front of the sensor.
here. The dY and number, in You should get a reading in the display. If you get a
WATER MANAGEMENT SYSTEM
the top part of the display, is TURBINE reading, unhook the in and out plumbing and check
days since the last recharge. the turbine for binding.
See (A) and (B) following, ex-
plaining the bottom portion of switch turbine
count
the display. valve minutes of cycle
MOTOR
position remaining
NOTE: If the softener is in the
middle of a regeneration, the Fill
SENSOR
HOUSING
top part of the display shows TIME POSITION
the cycle of regeneration, and WATER MANAGEMENT SYSTEM SWITCH
minutes of the cycle remaining. TURBINE TURBINE

If two cycle names are flashing, TURBINE

SUPPORT
the valve is in transition be- & SHAFT
tween the cycles.

(A) The 3 digits, under WATER MANAGEMENT

VALVE
SYSTEM, indicate water meter operation as follows: OUTLET
' 000 (steady) = soft water not in useno flow
through the meter.
— OPEN A NEARBY SOFT WATER FAUCET —
' 000 to 140 (continual) = repeats display for each
gallon of water passing through the meter.

22 Mortonr Water Softener Installation & Operation Manual

 MORTON WATER SOFTENER SERVICE, continued

(B) This display segment ( ), in the following 2. Press the DATA button again.
table, indicates an open POSITION switch. The oth- This diagnostic display, shows
er indicates a closed switch. Use the RECHARGE the total number of recharges RECHARGE

button to manually advance the valve into each (top) since the timer was con- WATER MANAGEMENT SYSTEM

cycle and check correct switch operation. nected to electrical power.

CORRECT The number of days since the DAY

SWITCH timer was connected to electri-

DISPLAYS VALVE CYCLE STATUS cal power, is shown in the bottom part of the display.
Valve in service, fill, brining, back- If over 1999 days, a (x 10) indicator shows, meaning
wash or fast rinse position. you must multiply the number shown times 10.
Valve rotating from one position to 3. Press DATA once again to return the present time
another. to the display.

service: MANUAL ADVANCE REGENERATION CHECK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

This check verifies proper operation of the valve ' If the softener does not draw brine
motor, brine tank fill, brine draw, regeneration flow nozzle and/or venturi dirty or defective.
rates, and other timer -- valve functions. First, make nozzle and venturi not seated properly on gasket.
the initial checks, and the manual initiated diag- restricted drain (check drain fitting and hose).
nostics. defective nozzle and venturi seal.
NOTE: The face plate display must show a steady other inner valve defect (rotor seal, rotor & disc,
time (not flashing). wave washer, etc.).
1. Press the RECHARGE button and hold in for 3 3. Press RECHARGE to move the softener into fast
seconds. RECHARGE NOW begins to flash as the rinse. Again look for a fast drain flow. Allow the soft-
softener enters the fill cycle of regeneration. Re- ener to rinse for a few minutes to flush out any brine
move the brinewell cover and, using a flashlight, ob- that may remain in the resin tank from the brining
serve fill water entering the brine tank. cycle test.
' If water does not enter the tank, look for an ob- 4. To return the softener to service, press RE-
structed nozzle, venturi, fill flow plug, brine tubing, CHARGE.
or brine valve riser pipe.
2. After observing fill, press the RECHARGE button
to move the softener into brining. A slow flow of wa-
ter to the drain will begin. Verify brine draw from the
brine tank by shining a flashlight into the brinewell
and observing a noticeable drop in the liquid level.
NOTE: Be sure a salt bridge is not preventing water
with salt contact.

Need help troubleshooting? Call Toll Free 1-- 888-- 64 WATER (1-- 888-- 649-- 2837)
or visit www.mortonwatersofteners.com

When you call, please be prepared to provide the model and serial number,
located on the rating decal on back of the top cover.

Mortonr Water Softener Installation & Operation Manual 23

 REPAIR PARTS

15
14

12
13
16

11
17

Valve Assembly 19
(see pages 26 and 27)

1 18

3
10
4
25
5
20
6 9
7

21
26

8
22

23

24

24 Mortonr Water Softener Installation & Operation Manual

 REPAIR PARTS

KEY PART KEY PART

DESCRIPTION DESCRIPTION
NO. NO. NO. NO.
Tank Neck Clamp Kit 14 7351054 Power Supply, 24V DC
-- 7331177
(includes 2 ea. of Key Nos. 1 & 2) 15 7192785 Salt Cover
1  Clamp Section (2 req.) 16 7178626 Rim
2  Retainer Clip (2 req.) 17 7155115 Cover, Brinewell
Distributor O--ring Kit 18 7109871 Brinewell
-- 7112963
(includes Key Nos. 3--5)
Brinewell Mounting Hardware Kit
3  O--ring, 2--7/8 in. x 3--1/4 in. -- 7331648
(includes Key Nos. 19 & 20)
4  O--ring, 13/16 in. x 1--1/16 in. 19  Wing Nut, 1/4--20
5  O--ring, 2--3/4 in. x 3 in. 20  Screw, 1/4--20 x 5/8 in.
6 7077870 Top Distributor Repl. Brine Tank
21 7161831
7 7105047 Repl. Bottom Distributor (includes Key Nos. 18--20)
8 0502272 Resin, 53 lbs (1 cu ft) Overflow Hose Adaptor Kit
-- 7331258
(includes Key Nos. 22--24)
9 7247996 Resin Tank, 10 in. dia x 40 in.
22  Adaptor Elbow
10 7265025 Filter Screen
23  Grommet
11 7189449 Bottom Cover
24  Hose Clamp
12 7174868 Faceplate Cover (order decal below)
25 7310202 Brine Valve Assembly
z 7310901 Decal, Faceplate
26 7327568 Float, Stem & Guide Assembly
13 7310969 Repl. Electronic Control Board (PWA)
z 7139999 Drain Hose

z not illustrated.

Questions? Call Toll Free 1-- 888-- 64 WATER (1-- 888-- 649-- 2837)
or visit www.mortonwatersofteners.com

When you call, please be prepared to provide the model and serial number,
located on the rating decal on back of the top cover.

Mortonr Water Softener Installation & Operation Manual 25

 REPAIR PARTS
50

51

94 52

93 53

92 54

55

56

91
57

89
60 59 58 95 71
90
88
wear--strip 61
87 seal 62
67
86 cross--section
view 68
85 73
76 63

84 71
64
83
82

65
69
70
77

72
80 73
81 74
66
75
79
78

26 Mortonr Water Softener Installation & Operation Manual

 REPAIR PARTS

KEY PART KEY PART

DESCRIPTION DESCRIPTION
NO. NO. NO. NO.
50 7224087 Screw, #8-32 x 1 in. (2 req.) Turbine & Support Assembly,
-- 7290931 including 2 O--Rings (See Key No.
51 7286039 Motor (incl. 2 ea. of Key No. 50) 73) & 1 ea. of Key Nos. 74 & 75
52 7231393 Motor Plate
74  Turbine Support & Shaft
53 0900857 Screw, #6-20 x 3/8 in. (3 req.)
75  Turbine
54 7171250 Bearing
76 7309811 Sensor Housing/Wiring Harness Asm.
55 7283489 Cam and Gear
77 7081201 Retainer (Nozzle & Venturi)
Drain Hose Adaptor Kit
-- 7331169
(includes Key Nos. 56--60) 78 7171145 Valve Body
56  Clip (Drain) 79 7342649 O-ring, 1/4 in. x 3/8 in., pack of 2
57  Hose Clamp 80 1202600 Nut — Ferrule
58  Drain Hose Adaptor
Nozzle & Venturi Assembly
-- 7257454
59  O-ring, 15/16 in. x 1--3/16 in. (includes Key Nos. 77, 29 & 81--89)
60  Flow Plug, 2.0 gpm 81 7081104 Housing, Nozzle & Venturi
-- 7185487 Seal Kit (includes Key Nos. 61--66) 82 7095030 Cone Screen
61  O-ring, 5/8 in. x 13/16 in. 83 1148800 Flow Plug, .3 gpm
62  O-ring, 1--1/8 in. x 1--1/2 in.
7114533 Nozzle and Venturi — Gasket Kit
63  O-ring, 4--1/2 in. x 4--7/8 in. 84
7204362 Gasket (only)
64  Rotor Seal
85 7084607 Flow Plug, .15 gpm
65  Seal
86 7146043 Screen
66  Seal (Nozzle & Venturi)
87 7167659 Screen Support
67 7174313 Bearing, Wave Washer
68 7185500 Rotor & Disc 88 7170262 O-ring, 1--1/8 in. x 1-3/8 in.

Drain Plug Kit, 1 in. 89 7199729 Cap

-- 7342665
(includes Key Nos. 65, 69 & 70)
90 7175199 Wave Washer
69  Plug (Drain Seal)
91 7171161 Valve Cover
70  Spring
92 7342681 Screw, #10 x 2--5/8 in., pack of 8
71 7337589 Clip, 1 in., pack of 4
93 7305150 Switch
Installation Adaptor, 1 in., pack of 2,
72 7342704 including 2 ea. Clips & O--Rings 94 7140738 Screw, #4-24 x 3/4 in. (2 req.)
(See Key Nos. 71 & 73)
Bypass Valve Assembly, 1 in.,
O--Ring, 1--1/16 in. x 1--5/16 in., 95 7214383 including 2 ea. Clips & O--Rings
73 7337597
pack of 4 (See Key Nos. 71 & 73)

Questions? Call Toll Free 1-- 888-- 64 WATER (1-- 888-- 649-- 2837)
or visit www.mortonwatersofteners.com

When you call, please be prepared to provide the model and serial number,
located on the rating decal on back of the top cover.

Mortonr Water Softener Installation & Operation Manual 27