DEMONSTRATE EMPLOYABILITY SKILLS

UNIT CODE: ENG/OS/AUT/BC/4/5/A

Unit Description
This unit covers competencies required to demonstrate employability skills. It involves conducting
self-management, demonstrating interpersonal communication, critical safe work habits, leading
small teams, planning and organizing work, maintaining professional growth and development,
demonstrating workplace learning, problem solving skills and managing workplace ethics.

ELEMENTS AND PERFORMANCE CRITERIA

ELEMENT PERFORMANCE CRITERIA
These describe the key These are assessable statements which specify the required level
outcomes which make up of performance for each of the elements.
workplace function.
Bold and italicized terms are elaborated in the Range
1. Conduct self- 1.1 Personal vision, mission and goals are formulated based
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management on potential and in relation to organization objectives
1.2 Emotional intelligence is demonstrated as per workplace
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requirements.
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1.3 Individual performance is evaluated and monitored

according to the agreed targets.
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1.4 Assertiveness is developed and maintained based on the

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requirements of the job.

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1.5 Accountability and responsibility for own actions are

demonstrated based on workplace instructions.
1.6 Self-esteem and a positive self-image are developed and
maintained based on values.
1.7 Time management, attendance and punctuality are
observed as per the organization policy.
1.8 Goals are managed as per the organization’s objective
1.9 Self-strengths and weaknesses are identified based on
personal objectives
2. Demonstrate 2.1 Writing skills are demonstrated as per communication
interpersonal policy
communication 2.2 Negotiation and persuasion skills are demonstrated as per
communication policy
2.3 Internal and external stakeholders’ needs are identified
and interpreted as per the communication policy
2.4 Communication networks are established based on
workplace policy
2.5 Information is shared as per communication policy

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3. Demonstrate 3.1 Stress is managed in accordance with workplace policy.
critical safe work 3.2 Punctuality and time consciousness is demonstrated in
habits line with workplace policy.
3.3 Personal objectives are integrated with organization goals
based on organization’s strategic plan.
3.4 Resources are utilized in accordance with workplace
policy.
3.5 Work priorities are set in accordance to workplace goals
and objectives.
3.6 Leisure time is recognized and utilized in line with
personal objectives.
3.7 Drugs and substances of abuse are identified and
avoided based on workplace policy.
3.8 HIV and AIDS prevention awareness is demonstrated in
line with workplace policy.
3.9 Safety consciousness is demonstrated in the workplace
based on organization safety policy.
3.10 Emerging issues are identified and dealt with in
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accordance with organization policy.
4. Lead small teams 4.1 Performance targets for the team are set based on
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organization’s objectives
4.2 Duties are assigned in accordance with the organization
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policy.
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4.3 Forms of communication in a team are established

according to organization’s policy.
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4.4 Team performance is evaluated based on set targets as

per workplace policy.
4.5 Conflicts are resolved between team members in line
with organization policy.
4.6 Gender related issues are identified and mainstreamed in
accordance workplace policy.
4.7 Human rights and fundamental freedoms are identified
and respected as Constitution of Kenya 2010.
4.8 Healthy relationships are developed and maintained in
line with workplace.
5. Plan and organize 5.1 Task requirements are identified as per the workplace
work objectives
5.2 Task is interpreted in accordance with safety (OHS ),
environmental requirements and quality requirements
5.3 Work activity is organized with other involved personnel
as per the SOPs
5.4 Resources are mobilized, allocated and utilized to meet
project goals and deliverables.
5.5 Work activities are monitored and evaluated in line with
organization procedures.
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 5.6 Job planning is documented in accordance with
workplace requirements.
5.7 Time is managed achieve workplace set goals and
objectives.
6. Maintain 6.1 Personal training needs are identified and assessed in line
professional growth with the requirements of the job.
and development 6.2 Training and career opportunities are identified and
utilized based on job requirements.
6.3 Resources for training are mobilized and allocated based
organizations and individual skills needs.
6.4 Licensees and certifications relevant to job and career are
obtained and renewed as per policy.
6.5 Work priorities and personal commitments are balanced
and managed based on requirements of the job and
personal objectives.
6.6 Recognitions are sought as proof of career advancement
in line with professional requirements.
7. Demonstrate 7.1 Learning opportunities are sought and managed based on
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workplace learning job requirement and organization policy.
7.2 Improvement in performance is demonstrated based on
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courses attended.
7.3 Application of learning is demonstrated in both technical
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and non-technical aspects based on requirements of the

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job
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7.4 Time and effort is invested in learning new skills based

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on job requirements
7.5 Initiative is taken to create more effective and efficient
processes and procedures in line with workplace policy.
7.6 New systems are developed and maintained in
accordance with the requirements of the job.
7.7 Awareness of personal role in workplace innovation is
demonstrated based on requirements of the job.
8. Demonstrate 8.1 Creative, innovative and practical solutions are
problem solving developed based on the problem
skills 8.2 Independence and initiative in identifying and solving
problems is demonstrated based on requirements of the
job.
8.3 Team problems are solved as per the workplace
guidelines
8.4 Problem solving strategies are applied as per the
workplace guidelines
8.5 Problems are analyzed and assumptions tested as per the
context of data and circumstances
9. Demonstrate 9.1 Policies and guidelines are observed as per the workplace
workplace ethics requirements
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 9.2 Self-worth and professionalism is exercised in line with
personal goals and organizational policies
9.3 Code of conduct is observed as per the workplace
requirements
9.4 Integrity is demonstrated as per legal requirement

RANGE
This section provides work environment and conditions to which the performance criteria apply.
It allows for different work environment and situations that will affect performance.
Range Variable
1. Drug and • Alcohol
substance abuse • Tobacco
may include but • Miraa
not limited to: • Over-the-counter drugs
• Cocaine
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• Bhang
• Glue
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2. Feedback may • Verbal

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include but not • Written

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limited to: • Informal

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• Formal
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3. Relationships • Man/Woman
may include but • Trainer/trainee
not limited to: • Employee/employer
• Client/service provider
• Husband/wife
• Boy/girl
• Parent/child
• Sibling relationships

4. Forms of • Written
communication • Visual
may include but • Verbal
not limited to: • Non verbal
• Formal and informal

5. Team may • Small work group

include but not • Staff in a section/department
limited to: • Inter-agency group

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 6. Personal growth • Growth in the job
may include but • Career mobility
not limited to: • Gains and exposure the job gives
• Net workings
• Benefits that accrue to the individual as a result of
noteworthy performance

7. Personal • Long term

objectives may • Short term
include but not • Broad
limited to: • Specific

8. Trainings and • Participation in training programs

career • Technical
opportunities • Supervisory
may include but • Managerial
not limited to • Continuing Education
• Serving as Resource Persons in conferences and workshops
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9. Resource may • Human
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include but not • Financial

limited to: • Hardware
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• Software
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10. Innovation may • New ideas

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•
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include but not Original ideas

limited to: • Different ideas
• Methods/procedures
• Processes
• New tools

11. Emerging issues • Terrorism

may include but • Social media
not limited to: • National cohesion
• Open offices

12. Range of media • Mentoring

for learning may • peer support and networking
include but not • IT and courses
limited to:

REQUIRED SKILLS AND KNOWLEDGE

This section describes the skills and knowledge required for this unit of competency.

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Required Skills
The individual needs to demonstrate the following skills:
• Communication
• Critical thinking
• Observation
• Organizing
• Negotiation
• Monitoring
• Evaluation
• Record keeping
• Problem solving
• Decision Making
• Resource utilization
• Resource mobilization

Required Knowledge
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The individual needs to demonstrate knowledge of:
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• Work values and ethics

• Company policies
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• Company operations, procedures and standards

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• Occupational Health and safety procedures

•
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Fundamental rights at work

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• Personal hygiene practices

• Workplace communication
• Concept of time
• Time management
• Decision making
• Types of resources
• Work planning
• Resources and allocating resources
• Organizing work
• Monitoring and evaluation
• Record keeping
• Workplace problems and how to deal with them
• Gender mainstreaming
• HIV and AIDS
• Drug and substance abuse
• Leadership
• Safe work habits
• Professional growth and development
• Technology in the workplace
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 • Emerging issues
• Social media
• Terrorism
• National cohesion

EVIDENCE GUIDE
This provides advice on assessment and must be read in conjunction with the performance
criteria, required skills and knowledge and range.
1. Critical Assessment requires evidence that the candidate:
aspects of
1.1 Conducted self-management
Competency 1.2 Demonstrated interpersonal communication
1.3 Demonstrated critical safe work habits
1.4 Led small teams
1.5 Planned and organized work
1.6 Maintained professional growth and development
1.7 Demonstrated workplace learning
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1.8 Demonstrated problem solving skills
1.9 Demonstrated workplace ethics
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2. Resource The following resources should be

Implications provided:
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2.1 Access to relevant workplace where

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assessment can take place

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2.2 Appropriately simulated environment

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where assessment can take place

3. Methods of Competency in this unit may be assessed through:
Assessment 3.1 Oral questioning
3.2 Portfolio of evidence
3.3 Third Party Reports
3.4 Written tests
4. Context of Competency may be assessed
Assessment
4.1 On-the-job
4.2 Off-the –job
4.3 During Industrial attachment
5. Guidance Holistic assessment with other units relevant to the industry sector,
information workplace and job role is recommended.
for assessment

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