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Djinn Tonix Troubleshooting Guide

DOC1872071 Rev 2

Date Author Change Description

12th July 2016 Shamanth S Initial Release
11th Nov 2016 N, Arunachalam Revised for adding TSG in flowchart format.
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Table 1: Filament

Response
Error Response /
Description Reason for error Severity / Mode / Mode Error Verbiage Suspected FRUs
Code Mode CAN
COP
Filament: Unexpected
generator firmware
Unexpected generator Go to Error => All error. Reboot system, if
0x0200 SW trap issue INHIBIT Class 4 SW / Power Module
firmware error modules OFF problem persists with
several reboots then
download Generator SW
Filament: Filament over
Filament over current Go to Error => All current detected
Detect
detected (measured modules OFF Need (measured current >
0x0201 overcurrent on INHIBIT Class 4 Power Module
current GRT estimated error clear to estimated current).
filament drive
current) continue. Problem on Power
module.

Filament open circuit Go to Error => All Filament: Filament open Set of cables /HV
Detect open
detected (measured modules OFF Need circuit detected cables/Tube /Power
0x0202 circuit on INHIBIT Class 4
current LWT estimated error clear to (measured current < Module / HV Tank
filament drive
current) continue. estimated current).

Filament: Filament drive

Filament demand too
Detect FW heater Go to Error => All current exceeds max
high (target GRT max 0x0203 WARNING Class 4 SW / Power Module
regulation defect modules OFF limit. Problem on Power
heater)
module.
Filament: Filament drive
Filament demand too low Detect FW heater Go to Error => All current below min limit.
0x0204 WARNING Class 4 SW / Power Module
(target LWT min heater) regulation defect modules OFF Problem on Power
module.
Filament: Filament
Inverter is off and current Detect heater Go to Error => All
0x0205 INHIBIT Class 4 inverter is off and Power Module
not zero measure offset modules OFF
current not zero.
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Response
Error Response /
Description Reason for error Severity / Mode / Mode Error Verbiage Suspected FRUs
Code Mode CAN
COP
Filament: Over current
Protect heater
Over current detected on Go to Error => All detection on filament.
0x0207 driver from INHIBIT Class 4 Power Module
filament by FPGA modules OFF Problem on Power
overcurrent
module.
Filament: 48V supply
filament circuit out of
Detect bad range
48V supply filament Go to Error => All range [44V-52V]. 120V AC System supply
0x0208 of filament power INHIBIT Class 4
circuit out of range modules OFF Examine error log for chain/ Power Module /
supply
other system power
related errors.
Filament: Unexpected
generator firmware
error. Reboot system, if
Unexpected generator Go to Error => All
0x0281 SW trap issue INHIBIT Class 4 problem persists with SW / Power Module
firmware state modules OFF
several reboots then
download Generator SW.
State = << Data value>>
Prevent filament Filament: Filament
Prep Mode: Abort
keep heating cannot reach the target
Filament prep timeout 0x0282 Idle/Scan Mode: No ABORT Class 3 Power Module
without reaching within 5mn. Target = <<
check
READY state. Data Value>>

Prevent system Filament: Auto diag Set of cables /HV

Auto diag failed during bootup from failed during generator cables/Tube /Power
0x0283 N/A DEBUG Class1
generator boot wrong filament boot. Diag ID = << Data Module / HV Tank
measurement value>>
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Table 2: Rotor

Response
Error Response /
Error Description Reason for error Severity / Mode / Mode Error Verbiage Suspected FRUs
Code Mode CAN
COP

Generator SW corrupted. Wrong database Rotor: Generator SW

Go to Error => All SW / Power
Rotor database not 0x0402 or memory INHIBIT Class 4 corruption. Download
modules OFF Module
correct corruption generator SW.

Scan/Prep Mode:
Detect Rotor: Over current Stator cable
Over current detected on Abort Rotor in Free
0x0403 overcurrent on INHIBIT Class 4 detected on rotation /Tube/ Power
rotation phases run Idle Mode: No
rotation drive. phases. Module
check

Scan/Prep Mode:
Detect open Rotor: Open circuit Stator cable
Open circuit detected on Abort Rotor in Free
0x0404 circuit on INHIBIT Class 4 detected on rotation /Tube/ Power
rotation phases run Idle Mode: No
rotation drive phases. Module
check

Detect wrong
impedance of the
Scan/Prep Mode:
tube Detect HW Stator cable
Rotation phases current Abort Rotor in Free Rotor: Rotation phases
0x0405 issue on rotation INHIBIT Class 4 /Tube/ Power
unbalanced run Idle Mode: No current unbalanced.
drive current Module
check
sensor Detect
cable wire swap

Scan/Prep Mode:
Detect Common Stator cable
Rotation phases angle Abort Rotor in Free Rotor: Rotation phases
0x0406 phase INHIBIT Class 4 /Tube/ Power
error detected run Idle Mode: No angle error detected.
disconnected Module
check
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Response
Error Response /
Error Description Reason for error Severity / Mode / Mode Error Verbiage Suspected FRUs
Code Mode CAN
COP

Ensure that
power supplied
to rotor is Rotor: Low current Stator cable
Go to Error => All
Current Underload 0x0411 enough to reach INHIBIT Class 4 detected on rotation /Tube/ Power
modules OFF
the minimal phases. Module
speed for
exposure

Scan/Prep Mode:
IUVW error. HW over Protect rotation Rotor: Over current Stator cable
Abort Rotor in Free
current detected on 0x0413 driver from INHIBIT Class 4 detected on rotation /Tube/ Power
run Idle Mode: No
rotation phases overcurrent phases. Module
check

Detect HW offset Scan/Prep Mode:

Rotor: Measurement
Current sensor out of issue on rotation Abort Rotor in Free
0x0468 INHIBIT Class 4 circuit failure. Problem Power Module
spec drive current run Idle Mode: No
on Power module.
sensor check

Detect
something wrong
in rotation Scan/Prep Mode:
Rotor: Preparation too
control while in Abort Rotor in Free
Rotor Prep Timeout 0x0486 ABORT Class 3 long. Problem on Power Power Module
Prep. Avoid run Idle Mode: No
module.
keeping Prep-in- check
Progress
indefinitely.
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Table 3: Input Stage

Response
Error Response /
Error Description Reason for error Severity / Mode / Mode Error Verbiage Suspected FRUs
Code Mode CAN
COP

Go to Error => All

modules OFF Idle
Input stage: Over voltage
Mode: Prevent scan
Protect HW on DC output detected 600V DC System
Over output DC voltage Need DC Bus OFF
0x0510 component from INHIBIT Class 4 [DC Bus > 700V]. supply chain
detected on system side,
over voltage Problem on Power /Power Module
need to confirm w/
module.
system threshold
level in PDU (EH)

Go to Error => All

Input stage: Low DC Bus 600V DC System
DC Bus voltage is too low Detect input modules OFF ==>
0x0583 INHIBIT Class 4 voltage [Vout < 380V]. supply chain
when rotor is ON voltage too low No ABORT -->
Vout = << Data value>>V. /Power Module
WARNING? (EH)
Input Stage: No input
Go to Error => All 600V DC System
No DC Bus detected when Detect no input voltage detected [Vin <
0x0586 modules OFF Idle INHIBIT Class 4 supply chain
rotor is ON voltage 200V]. Vin = << Data
Mode: Prevent scan /Power Module
Value variable>>V
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Response
Error Response /
Error Description Reason for error Severity / Mode / Mode Error Verbiage Suspected FRUs
Code Mode CAN
COP

Go to Error => All

modules OFF Idle
Input Stage: Top
Mode: Prevent scan
Protect HW capacitor voltage is too 600V DC System
Input Stage Top Capacitor Need DCBus OFF
0x0587 component from INHIBIT Class 4 high [Vtopcapa > 400V]. supply chain
Voltage is too high on system side,
over voltage Vtopcapa = << Data /Power Module
need to confirm w/
Value variable>>V
system threshold
level in PDU (EH)

Go to Error => All

modules OFF Idle
Input Stage: Bottom
Mode: Prevent scan
Input Stage Bottom Protect HW capacitor voltage is too 600V DC System
Need DC Bus OFF
Capacitor/Mid DC bus 0x0588 component from INHIBIT Class 4 high [Vbotcapa > 400V]. supply chain
on system side,
Voltage is too high over voltage Vbotcapa = << Data /Power Module
need to confirm w/
Value variable>>V
system threshold
level in PDU (EH)
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Table 4: Kv

Error Response / Response /

Error Description Reason for error Severity / Mode Error Verbiage Suspected FRUs
Code Mode COP Mode CAN

kV: Unexpected
generator firmware
Unexpected generator Go to Error => All error. Reboot system, if SW / Power
0x0600 SW trap issue INHIBIT Class 4
firmware error modules OFF problem persists with Module
several reboots then
download Generator SW.

ABORT ==>
No ABORT -
->
Scan/Prep Mode:
WARNING? kV: Unbalanced kV [kV HV
Detect deviation Abort / Rotor
kV Cathode unbalanced 0x0602 (EH) Check Class 3 cathode - kV anode > Cable/Tube/HV
from SSRS spec brakes Idle Mode:
Warning 10kV] Tank
No check
monitoring
@ 16kHZ
(RB)
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Error Response / Response /

Error Description Reason for error Severity / Mode Error Verbiage Suspected FRUs
Code Mode COP Mode CAN

ABORT ==>
No ABORT -
->
Scan/Prep Mode:
WARNING? kV: Unbalanced kV [kV HV
Detect deviation Abort / Rotor
kV Anode unbalanced 0x0603 (EH) Check Class 3 anode - kV cathode > Cable/Tube/HV
from SSRS spec brakes Idle Mode:
Warning 10kV] Tank
No check
monitoring
@ 16kHZ
(RB)

Scan/Prep Mode:
Protect tube and kV: kV max reached on HV
Abort / Rotor
kV max anode error 0x0604 tank from too ABORT Class 3 anode [kV > 125% of kV Cable/Tube/HV
brakes Idle Mode:
high kV anode target] Tank
No check
Scan/Prep Mode:
Protect tube and kV: kV max reached on HV
Abort / Rotor
kV max cathode error 0x0605 tank from too ABORT Class 3 cathode [kV > 125% of Cable/Tube/HV
brakes Idle Mode:
high kV kV cathode target] Tank
No check

Detect too many

Scan/Prep Mode: kV: Too many spits
spits for IQ HV
Abort / Rotor detected [spits count >
Too many spits 0x0606 purpose, and ABORT Class 3 Cable/Tube/HV
brakes Idle Mode: 30 per second]. Spit type
tube/tank Tank
No check = << Data value>>
defaillance
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Error Response / Response /

Error Description Reason for error Severity / Mode Error Verbiage Suspected FRUs
Code Mode COP Mode CAN

Detect ILR
Scan/Prep Mode: kV: Inverter current
feedback missing
Inverter resonant current Abort / Rotor mismatch between Power
0x0607 to prevent ABORT Class 3
timeout brakes Idle Mode: measured & expected Module/HV Tank
destruction of
No check values.
inverter

Scan/Prep Mode:
Protect HW
Abort / Rotor kV: Inverter over current Power Module
Inverter over current 0x0608 component from ABORT Class 3
brakes Idle Mode: detected [ILR > 250A]. /HV Tank
over current
No check

Prevent from
starting exposure
Scan/Prep Mode:
on a defectuous kV: Measured kV is
Abort / Rotor Power Module
kV not ready 0x0609 HW (kV seen has ABORT Class 3 greater than target on
brakes Idle Mode: /HV Tank
established kV rise request.
No check
whereas inverter
is off)

Detect kV
Scan/Prep Mode:
feedback missing kV: Measured kV too low
Abort / Rotor Power Module
kV zero 0x060A to prevent ABORT Class 3 after exposure start [kV <
brakes Idle Mode: /HV Tank
destruction of HV 3kV]
No check
tank

Scan/Prep Mode: kV: Unexpected

Unexpected kV Regule Abort / Rotor generator firmware SW / Power
0x060C SW trap issue INHIBIT Class 4
firmware state brakes Idle Mode: error. Reboot system, if Module
No check problem persists with
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Error Response / Response /

Error Description Reason for error Severity / Mode Error Verbiage Suspected FRUs
Code Mode COP Mode CAN

several reboots then

download Generator SW.

Scan/Prep Mode: kV: Measured kV too low

Abort / Rotor during exposure [kV < Power Module /
kV regul-out 0x060E Detect kV too low ABORT Class 3
brakes Idle Mode: 75% of kV target]. DC HV Tank
No check Bus = << Data value>>V

FPGA ensure
microcontroller
behaves as Scan/Prep Mode: kV: Communication loss
expected during Abort / Rotor between FPGA and SW / Power
Time out firmware FPGA 0x060F ABORT Class 3
exposure to brakes Idle Mode: micro-controller. Replace Module
prevent from No check Power module.
wrong kV
regulation

Scan/Prep Mode:
Detect mis
Current sensor bad Abort / Rotor kV: Bad polarity. Problem
0x0610 assembly in INHIBIT Class 4 Power Module
polarity brakes Idle Mode: on Power module.
power module
No check
Scan/Prep Mode: Power Module/
Detect glitch on RTL: Issue detected on
Abort / Rotor System
RTL 2 error 0x0611 RTL2 Xray ABORT Class 3 Xray hardware
brakes Idle Mode: communication
command command (RTL2).
No check IF
Detect ADC kV Go to Error => All kV: Mezzure ADC channel
ADC Freezed error 0x0615 INHIBIT Class 4 Power Module
issue modules OFF read failure.
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Error Response / Response /

Error Description Reason for error Severity / Mode Error Verbiage Suspected FRUs
Code Mode COP Mode CAN

Detect spit kV: Anode spit(s) Tube / HV

Spit anode 0x0617 Notify only WARNING Class 2
occurrence detected. Cables/ HV Tank

Detect spit kV: Cathode spit(s) Tube / HV

Spit cathode 0x0618 Notify only WARNING Class 2 Cables/ HV Tank
occurrence detected.

Detect spit kV: Anode and Cathode Tube / HV

Spit anode and cathode 0x0619 Notify only WARNING Class 2 Cables/ HV Tank
occurrence spit(s) detected.
Scan/Prep Mode: kV: Synchronization issue
Exp cmd while not ready. Detect mismatch
Abort / Rotor at exposure start. SW / Power
Exposure not allowed 0x0681 between FW & ABORT Class 3
brakes Idle Mode: Problem on Power Module
started SW states
No check module.
kV: kV detected while
Detect offset in Power Module/
Go to Error => All inverter is off [kV > 3kV].
kV detected while OFF 0x0684 kV measurement INHIBIT Class 4 HV Tank/ Set of
modules OFF Measured kV = << Data
chain cables
value>>kV
kV: Resonant current
Detect offset in detected while inverter is
Go to Error => All
ILR not zero while OFF 0x0685 ILR measurement INHIBIT Class 4 off [ILR > 38A]. Problem Power Module
modules OFF
chain on Power module. ILR =
<< Data value>>A
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Table 5: Thermal

Error Response / Response /

Error Description Reason for error Severity / Mode Error Verbiage Suspected FRUs
Code Mode COP Mode CAN

Thermal: Tube
Protection: Tube Thermo
overtempt switch open.
Tube overtemp switch overtemperature Go to Error => All switch
0x0701 INHIBIT Class 5 First verify the
open detected on tube modules OFF cable/Tube/Power
connection before
casing Module
troubleshooting tube.

Protection:
Go to Error => All Thermal: Tank
overtemperature Protocol/
Tank temperature too modules OFF temperature is too high.
0x0702 detected on tank INHIBIT Class 5 Environmental/
high Exposure never Tank temp = << Data
1-wire device (in HV Tank
abort. value>>°C
oil)

Protection:
Thermal: Power board
overtemperature Go to Error => All
temperature is too high. Protocol
Inverter temperature too detected on modules OFF
0x0703 INHIBIT Class 5 Problem in Power /Environmental/
high power board 1- Exposure never
module. Power temp = Power Module
wire device (on abort.
<< Data value>>°C
board)

Go to Error => All

Thermal: Tank
Detect a defect modules OFF
Tank sensor failure 0x0782 INHIBIT Class 4 temperature sensor HV Tank
on 1-wire sensor Exposure never
failure is detected.
abort.

Go to Error => All

Thermal: Power board
Detect a defect modules OFF
Inverter sensor failure 0x0783 INHIBIT Class 4 temperature sensor Power Module
on 1-wire sensor Exposure never
failure is detected.
abort.
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Error Response / Response /

Error Description Reason for error Severity / Mode Error Verbiage Suspected FRUs
Code Mode COP Mode CAN

Single wire device Detect a defect Config: Revision device

Go to Error => All Power Module
configuration attempt 0x0785 on 1-wire INHIBIT Class 4 configuration failure is
modules OFF /HV Tank
failure configuration detected.

Detect a HW
Config: Unexpected
Single wire device not configuration Go to Error => All Power Module
0x0786 INHIBIT Class 4 generator parts is
correctly configured mismatch from modules OFF /HV Tank
detected.
expected setup
Power Module
Single wire Config: Generator parts
Detect issue on 1- Go to Error => All /HV Tank
communication 0x0787 INHIBIT Class 4 identification is
wire circuit modules OFF
impossible impossible.
Power Module
Thermal: Thermal sensor
Temperature conversion Detect a defect Go to Error => All /HV Tank
0x0789 INHIBIT Class 4 communication failure is
cannot be started on 1-wire device modules OFF
detected.

Thread controlling single Thermal: There is no Power Module

Detect a defect Go to Error => All /HV Tank
wire devices is not 0x078A INHIBIT Class 4 response from at least
on 1-wire device modules OFF
responding one thermal sensor.
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Table 6: System

Response / Response /
Error Description Error Code Reason for error Severity / Mode Error Verbiage Suspected FRUs
Mode COP Mode CAN

Prep Mode: Abort /

Sys: Exposure start System
Protect filament Fil in pre-heat /
Timeout while waiting timeout [Time > 300s]. communication
0x0801 from continuous Rotor brakes ABORT Class 3
for Exposure Start Timeout type = << Data IF /Protocol/
heating Idle/Scan Mode: No
value>> Power Module
check

WDT: Watchdog SW
Watchdog error – Can Detect SW task error on Can Ctrl task.
0x0802 SW Reset ABORT Class 3 Power Module
Ctrl task is stopped freeze Problem on Power
module.
WDT: Watchdog SW Power Module
Watchdog error – Dev Detect SW task error on Dev Ctrl task.
0x0803 SW Reset ABORT Class 3
Ctrl task is stopped freeze Problem on Power
module.
WDT: Watchdog SW Power Module
Watchdog error – Sys Detect SW task error on Sys Ctrl task.
0x0804 SW Reset ABORT Class 3
Ctrl task is stopped freeze Problem on Power
module.

Detect mismatch
between Sys: System identifier System
System Identifier Go to Error => All
0x0805 generator and INHIBIT Class 4 does not match with Communication/
mismatch modules OFF
system the database ID. Power Module
configuration
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Response / Response /
Error Description Error Code Reason for error Severity / Mode Error Verbiage Suspected FRUs
Mode COP Mode CAN

Detect Sys: System CAN

System
Unknown System unexpected command received is
0x0806 Command ignored ABORT Class 3 communication/
Command received command from unknown. CAN ID = 0x
protocol
system << Data value>>.
Sys: Board revision is
Detect a HW
lower or greater than
configuration Go to Error => All Power Module/
Board revision mismatch 0x0809 INHIBIT Class 4 revision in database.
mismatch from modules OFF HV Tank
Boards impacted: <<
expected setup
Data Value variable>>
Scan Mode: Go to
Detect Standby and wait Sys: Exposure Cut System
Exposure Cut Source
0x080A unexpected cut for next scan ABORT Class 3 Source time is detected communication
time instead of RTL2
source on time Idle/Prep Mode: No instead of RTL. IF/ Power Module
check
kV: Exposure sequence
Idle/Standby/Prep
Detect wrong error from system: System
Mode: Abort pre-
Exposure logic error 0x080B sequence from ABORT Class 3 Hardware command communication
heat/prep Scan
system raised before software IF/ Power Module
Mode: No check
command.
WDT: Watchdog SW
Watchdog error - Rose Detect SW task error on RoseRT task.
0x0814 SW Reset ABORT Class 3 Power Module
RT task is stopped freeze Problem on Power
module.
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Table7: Boot

Error Response / Response /

Error Description Reason for error Severity / Mode Error Verbiage Suspected FRUs
Code Mode COP Mode CAN

Boot: Download has

Inform system System
Waiting for been requested by
Download requested 0x0901 that expecting INHIBIT Class 4 communication
download system. Waiting for
download start IF/ Power Module
download sequence.
Boot: No software or
No application or Stay in boot SW/ System
No software or software software corruption.
0x0902 application Waiting for new INHIBIT Class 4 communication
corrupted Application download
corrupted download IF/ Power Module
needed.

Boot: No database or
No database or Stay in boot SW/ System
No database or database corruption.
0x0903 database Waiting for new INHIBIT Class 4 communication
database corrupted Database download
corrupted download IF/ Power Module
needed.

Application Boot: Djinn SW package

Database not version is not the Stay in boot is not compatible with SW/ System
compatible with 0x0905 one expected by Waiting for new INHIBIT Class 4 database version. communication
software database download Database or application IF/ Power Module
configuration download needed.

Application and
boot versions are Boot: Djinn SW package
Stay in boot SW/ System
Application not not the one is not compatible with
0x0906 Waiting for new INHIBIT Class 4 communication
compatible with Boot expected by boot version. Boot
download IF/ Power Module
database download needed.
configuration
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Error Response / Response /

Error Description Reason for error Severity / Mode Error Verbiage Suspected FRUs
Code Mode COP Mode CAN

Stay in boot Boot: FPGA missing or SW/ System

FPGA missing or FPGA missing or
0x0907 Waiting for new INHIBIT Class 4 corrupted. Application communication
corrupted corrupted
download download needed. IF/ Power Module

FPGA version is Boot: Djinn SW package

not the one Stay in boot is not compatible with SW/ System
FPGA not compatible
0x0908 expected by Waiting for new WARNING Class 1 FPGA version. communication
with Djinn SW
database download Application download IF/ Power Module
configuration needed.

Boot: Boot is corrupted.

Stay in boot SW/ System
Boot Corrupted. Boot Boot download needed.
0x090A Boot corruption Waiting for new INHIBIT Class 4 communication
download needed Problem on Power
download IF/ Power Module
module.

Detect a RTL2 RTL: Xray hardware System

RTL2 raised at bootup 0x090B high state at Notify only ABORT Class 3 command risen at communication
bootup generator boot up. IF/ Power Module
WDT: Watchdog SW
Detect a CPU SW / Power
ST10 watchdog SW error 0x090C Notify only WARNING Class 1 error. Problem on
freeze Module
Power module.
Boot: Auto diag failure
Prevent system
detected on diag ID <<
Boot auto diag failed bootup from Go to Error => All Power Module /
0x0981 INHIBIT Class 4 Data value >> (6030 =
(data = failed diag ID) wrong kV/mA modules OFF HV Tank
mA measure / 6090 =
measurement
kV measure).
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Table 8: Various

Error Response / Response /

Error Description Reason for error Severity / Mode Error Verbiage Suspected FRUs
Code Mode COP Mode CAN

Misc: Internal power

Detect bad range supplies out of spec. 120V AC System
Internal power supplies Go to Error => All
0x0A81 of internal power INHIBIT Class 4 Examine system error supply chain/
out of specification modules OFF
supply log for related errors. Power Module
Data = << Data value>>.

Detect Cable: Power module's

Power module internal misconnection internal cabling is
Go to Error => All
cable missing or 0x0A82 between power INHIBIT Class 4 missing or damaged. Power Module
modules OFF
damaged module internal Problem on Power
boards module.

Detect Cable: Cable between

Cable between tank and misconnection Tank and Power
Go to Error => All Power Module
power missing or 0x0A83 between power INHIBIT Class 4 module is missing or
modules OFF /HV Tank
damaged and tank damaged. Check
modules continuity.

Misc: 48V power

Detect bad range supplies out of spec. 120V AC System
48V power supply out of Go to Error => All
0x0A85 of internal power INHIBIT Class 4 Examine system error supply chain/
specification modules OFF
supply log for related errors. Power Module
Data = << Data value>>.

Detect Cable: Power module's

misconnection internal cabling is
Mezzure connection Go to Error => All
0x0A86 between power INHIBIT Class 4 missing or damaged. Power Module
failure modules OFF
module internal Problem on Power
boards module.
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Error Response / Response /

Error Description Reason for error Severity / Mode Error Verbiage Suspected FRUs
Code Mode COP Mode CAN

Detect simulated Misc: Simulation SW

Simulation SW detected SW presence on Go to Error => All detected. Download
0x0A87 INHIBIT Class 4 Power Module
while on real generator. complete modules OFF generator SW. Data =
generator << Data value>>.

Detect low level

of internal Misc: NVRAM Battery is
NVRAM battery is low 0x0A90 battery before Notify only WARNING Class 1 low. Schedule Power Power Module
loosing service module replacement.
data

Misc: Real-time clock

Real-time clock not Detect clock Go to Error => All
0x0A91 INHIBIT Class 4 issue detected. Problem Power Module
working issue modules OFF
on Power module.
Misc: Reboot caused by
Reboot caused by an an unexpected
SW / Power
unexpected exception. 0x0AA0 Detect SW crash SW reset DEBUG Class 1 exception on vector <<
Module
Get error log Data value>>. Upload
generator error log.
Detect wrong
WDT: Watchdog SW
FPGA communication communication Go to Error => All
0x0AA1 INHIBIT Class 4 error. Problem on Power Module
watchdog error between FPGA & modules OFF
Power module.
µC

Detect bad Misc: Inverter gate

behavior of Go to Error => All supply issue detected.
LVGS circuit Not working 0x0AA3 INHIBIT Class 4 Power Module
internal power modules OFF Problem on Power
supply module.
Released
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DOC1872071_Rev 2_ Djinn Tonix Troubleshooting Guide

Table 9: mA

Error Response / Response /

Error Description Reason for error Severity / Mode Error Verbiage Suspected FRUs
Code Mode COP Mode CAN

Detect offset in mA: mA measured while

Power Module
mA measured while mA Go to Error => All inverter is off [mA >
0x0B81 INHIBIT Class 4 /HV Tank /Set of
inverter is OFF measurement modules OFF 1mA]. mA = << Data
cables
chain value>>
Scan/Prep Mode: mA: No mAs measured HV Cables/ Set
Detect no mA
no mAs measured at the Abort / Rotor after exposure start of cables/Tube/
0x0B82 measured at ABORT Class 3
beginning of the pulse brakes Idle Mode: [mAs < 0.005]. mAs = << Power Module
exposure start
No check Data value>> /HV Tank
mA: Inconsistency
Detect deviation Scan/Prep Mode: between mA anode and HV Cables/ Set
Inconsistency between
from SSRS spec Abort / Rotor mA cathode measured of cables/Tube/
mA anode and mA 0x0B83 ABORT Class 3
Redundancy brakes Idle Mode: detected [error > 10% or Power Module
cathode
check No check 5 mA]. mA error = << /HV Tank
Data value>
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 Rendered PDF File Page 23 of 126 DOC1872071, Rev:2

DOC1872071_Rev 2_ Djinn Tonix Troubleshooting Guide

Error Response / Response /

Error Description Reason for error Severity / Mode Error Verbiage Suspected FRUs
Code Mode COP Mode CAN

HV Cables/ Set
mA: mA measured at of cables/Tube/
mA measured at Detect issue in exposure start too low Power Module
exposure start too low 0x0B84 filament ageing Notify only WARNING Class 1 detected [mA < target - /HV Tank
detected process 20%]. mA = << Data /System
value>> calibration
protocol
HV Cables/ Set
mA: mA measured at of cables/Tube/
mA measured at Detect issue in exposure start too high Power Module
exposure start too high 0x0B85 filament ageing Notify only WARNING Class 1 detected [mA > target + /HV Tank
detected process 20%]. mA = << Data /System
value>> calibration
protocol
HV Cables/ Set
Detect tube mA: Filament ageing
of cables/Tube/
ageing Protect saturation detected
Filament aging saturated Power Module
filament from too when computed target
when computed target 0x0B86 Notify only WARNING Class 1 /HV Tank
high current reach command limit. Fil
reach command limit /System
demand before target = << Data
calibration
exposure start value>>mA.
protocol
HV Cables/ Set
mA: Measured mA is out
of cables/Tube/
Detect no mA Scan/Prep Mode: of range during
Power Module
mA measured is out of during exposure Abort / Rotor exposure [outside 10%
0x0B87 ABORT Class 3 /HV Tank
range Detect over mA brakes Idle Mode: and 130% of target]. mA
/System
during exposure No check = << Data Value
calibration
variable>>
protocol
Released
 Rendered PDF File Page 24 of 126 DOC1872071, Rev:2

DOC1872071_Rev 2_ Djinn Tonix Troubleshooting Guide

Table 10: CAN

Error Response / Response /

Error Description Reason for error Severity / Mode Error Verbiage Suspected FRUs
Code Mode COP Mode CAN

SW /System
CAN
CAN System Watchdog Go to Error => All CAN: System Watchdog communication
0x8200 Communication INHIBIT Class 4
failure modules OFF failure IF/ Power
issue
Module

Scan/Prep Mode: SW /System

Too many
Abort / Rotor communication
CAN Message overrun 0x8110 command in a ABORT Class 3 CAN: Message overrun
brakes Idle Mode: IF/ Power
row
Nothing Module
Released
 Rendered PDF File Page 25 of 126 DOC1872071, Rev:2

DOC1872071_Rev 2_ Djinn Tonix Troubleshooting Guide

Error Response / Response /

Error Description Reason for error Severity / Mode Error Verbiage Suspected FRUs
Code Mode COP Mode CAN

SW /System
communication
CAN buffer full 0x8202 CAN Buffer is full Notify only DEBUG Class 1 CAN: Buffer full
IF/ Power
Module

SW /System
Bus-off detected communication
CAN Bus-off detected 0x8203 Notify only INHIBIT Class 4 CAN: Bus off detected
on CAN IF/ Power
Module
Released
 Rendered PDF File Page 26 of 126 DOC1872071, Rev:2

DOC1872071_Rev 2_ Djinn Tonix Troubleshooting Guide

Instructions:

Perform the following exposure where ever referred in the troubleshooting guide.
1. 80kV, 10mA, 1s.
2. 80kV, 40mA, 1s.
3. 80kV, 100mA, 1s.
4. 80kV, 200mA, 1s.

Note: If you are referring to troubleshooting guide to resolve the error and error has been resolved and found another error, in that
case refer another error troubleshooting guide to resolve the problem. Even the troubleshooting guide not helped to identify the
problem, contact the subject matter expert.

** Double click on the error code to link the corresponding error Trouble shooting guide details.
Released
 Rendered PDF File Page 27 of 126 DOC1872071, Rev:2

Error 0x200
Unexpected generator firmware
error

Perform Flash Download

from OC

Perform Exposures No
System is ready for use
Error 0x200 ?

Yes

Replace PM
(Refer sec of
(5487125-8EN)

Perform Exposures No
Error 0x200 ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 28 of 126 DOC1872071, Rev:2

Error 0x201
Filament over current detected
(measured current GRT estimated
current)

Replace PM (Refer sec

of (5487125-8EN)

System is ready for use

Perform Filament
Calibration
(Refer sec of
(5487125-8EN)

Perform Exposures No
Error 0x201 ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 29 of 126 DOC1872071, Rev:2

Error 0x202
Filament open circuit detected
(measured current LWT
estimated current) Replace cathode side HV
cable (Refer sec of Replace HV Tank (Refer
5487125-8EN) sec of 5487125-8EN)

Run Heater diagnostic

test

Perform Heater
diagnostic test
Run Heater diagnostic
Pass test
Does Heater Diagnostic Test Pass?

Pass
Does Heater Diagnostic test
Fail Pass pass?

Does Heater Diagnostic Pass?

Disconnect HV cables on
generator side, Connect Fail
No load kV diagnosis
plugs in generator tank. Fail
Perform Heater Diagnosis
(Refer sec of 5487125-
8EN) Reinstall Old HV
Reinstall cathode HV
Tank & Replace PM
cable & Disconnect
(Refer sec of
Filament connector on
5487125-8EN)
PM, install dummy
termination Filament
connector on PM and
Fail run Heater Diag Test

Does Heater diagnosis Test Pass? Perform Heater

diagnostic test
Fail

Does Heater Diagnosis Test Pass?

Pass Pass
Does Heater Diagnostic test
Check Resistance of
Pass pass?
filament at cathode HV
cable Gen side L-C

Fail
Re connect Filament
connector on PM &
No Replace Tube then Run
Does Filament Resistance b/w L-C Heater Diagnostic test
is < 1 ohm

Yes

Yes
Disconnect tube side
HV cable from cathode
side & Check Filament Is Heater diagnosis Pass?
continuity

Contact SME for further

Fail
assistance
Yes
Does Filament pins at HV Cable
Released

showing Continuity?
L-L,C-C & S-S
System is ready for use
No
 Rendered PDF File Page 30 of 126 DOC1872071, Rev:2

Error 0x203
Filament demand too high (target
GRT max heater)

Perform Flash Download

from OC

Perform Exposures No
System is ready for use
Error 0x203 ?

Yes

Replace PM (Refer
sec of (5487125-8EN)

Perform Exposures No
Error 0x203 ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 31 of 126 DOC1872071, Rev:2

Error 0x204
Filament demand too low (target
LWT min heater)

Perform Flash Download

from OC

Perform Exposures No
System is ready for use
Error 0x204 ?

Yes

Replace PM
(Refer sec of
(5487125-8EN)

Perform Exposures No
Error 0x204 ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 32 of 126 DOC1872071, Rev:2

Error 0x205
Inverter is off and current not zero

Replace PM
(Refer sec of
(5487125-8EN)

Perform Exposures No
System is ready for use
Error 0x205 ?

Yes

Contact SME for further

assistance
Released
 Rendered PDF File Page 33 of 126 DOC1872071, Rev:2

Error 0x0207
Over current detected on filament by
FPGA

Replace PM
(Refer sec of
(5487125-8EN)

No
Perform Exposures System is ready for use
Error 0207?

Yes

Contact SME for further

assistance
Released
 Rendered PDF File Page 34 of 126 DOC1872071, Rev:2

Error 0X0208
48V supply filament circuit out of
range

Yes
Is 120ac sup ply is ON from System PDU
to P M & ra nge is b/w 114-126 V a c

No

Fix Gantry Supply board

No
Perform Exposures
System is ready for use
Error 0208 ?

Yes

Replace PM
(Refer sec of 5487125-
8EN)

No

Perform Exposures
Error 0208 ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 35 of 126 DOC1872071, Rev:2

Error 0x281
Unexpected generator firmware
state

Perform Flash Download

from OC

Perform Exposures No
System is ready for use
Error 0x281 ?

Yes

Replace PM
(Refer sec of
(5487125-8EN)

Perform Exposures No
Error 0x281 ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 36 of 126 DOC1872071, Rev:2

Error 0x282
Filament prep timeout

Perform Flash Download

from OC

Perform Exposures No
System is ready for use
Error 0x282 ?

Yes

Replace PM
(Refer sec of
(5487125-8EN)

Perform Exposures No
Error 0x282 ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 37 of 126 DOC1872071, Rev:2

Error 0x283
Autodiag failed during
generator boot
Replace cathode side HV
cable (Refer sec of Replace HV Tank (Refer
5487125-8EN) sec of 5487125-8EN)

Run Heater diagnostic

test

Perform Heater
diagnostic test
Run Heater diagnostic
Pass test
Does Heater Diagnostic Test Pass?

Pass
Does Heater Diagnostic test
Fail Pass pass?

Does Heater Diagnostic Pass?

Disconnect HV cables on
generator side, Connect Fail
No load kV diagnosis
plugs in generator tank. Fail
Perform Heater Diagnosis
(Refer sec of 5487125-
8EN) Reinstall old HV Tank
& Replace PM
(Refer sec of
Reinstall cathode HV
5487125-8EN)
cable & Disconnect
Filament connector on
PM, install dummy
Fail termination Filament
connector on PM and
Does Heater diagnosis Test Pass? run Heater Diag Test
Perform Heater
diagnostic test

Pass Pass
Does Heater Diagnostic test
Check Resistance of Fail pass?
filament at cathode HV
cable Gen side L-C
Does Heater Diagnosis Test Pass?

Fail

Pass
No
Does Filament Resistance b/w L-C
is < 1 ohm

Yes Re connect Filament

connector on PM &
Replace Tube then Run
Detect tube side HV Heater Diagnostic test
cable from cathode
side & Check Filament
continuity
Yes

Does Heater diagnosis Pass?

Contact SME for further
assistance
Yes
Does Filament pins at HV Cable
Released

showing Continuity?
Fail

System is ready for use

No
 Rendered PDF File Page 38 of 126 DOC1872071, Rev:2

Error 0x402
Generator SW corrupted. Rotor
database not correct

Perform Flash Download

from OC

Perform Exposures No
System is ready for use
Error 0x402 ?

Yes

Replace PM
(Refer sec of
(5487125-8EN)

Perform Exposures No
Error 0x402 ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 39 of 126 DOC1872071, Rev:2

Check & Reconnect

Error 0x0403 Stator cable
Over current detected on rotation connection b/w PM &
phases Tube

No
Perform exposure
Perform the Rotor Diag
Error 0x0403?
test

Yes

Fail
Replace Stator Cable
Does Rotor Diag test Pass? 5441917-2 is for Venus
5567794 is for TETD

Pass
No No System is ready for use
Perform exposure
Perform exposure Error 0x0403?
Error 0x0403?

Yes
Yes

Measure stator Reinstall stator

impedance from Gen cable
end include cable
MX135CT-22.5 Ω± 2.5Ω
TETD-MX135CTX - 13.7Ω
+0.3Ω,- 1.0Ω).

Replace Tube
(Refer sec of
Yes (5487125-8EN)
Does stator Impedance at
Generator End is with in the
spec?
No
No
Perform exposure
Error 0x0403?
Measure stator
impedance from stator No
cable tube end Yes Perform exposure
MX135CT-22.5 Ω± 2.5Ω Error 0x0403?
TETD-MX135CTX - 13.7Ω
+0.3Ω,- 1.0Ω).
Reinstall Tube (Refer Yes
sec of (5487125-8EN)
No

Does stator Impedance at

Tube end is with
in the spec?
Released

Replace PM Contact SME for further

(Refer sec of assistance
Yes (5487125-8EN)
 Rendered PDF File Page 40 of 126 DOC1872071, Rev:2

Check & Reconnect

Error 0x0404
stator cable
Open circuit detected on rotation
connection b/w PM&
phases
Tube

No
Perform exposure
Perform the Rotor Diag
Error 0x0404?
test

Yes

Fail
Replace Stator Cable
Does Rotor Diag test Pass? 5441917-2 is for Venus
5567794 is for TETD

Pass
No No System is ready for use
Perform exposure
Perform exposure Error 0x0404?
Error 0x0404?

Yes
Yes

Measure stator Reinstall stator

impedance from Gen cable
end include cable
MX135CT-22.5 Ω± 2.5Ω
TETD-MX135CTX - 13.7Ω
+0.3Ω,- 1.0Ω).

Replace Tube
(Refer sec of
Yes (5487125-8EN)
Does stator Impedance at
Generator End is with in the
spec?
No
No
Perform exposure
Error 0x0404?
Measure stator
impedance from rotor No
cable tube end Yes Perform exposure
MX135CT-22.5 Ω± 2.5Ω Error 0x0404?
TETD-MX135CTX - 13.7Ω
+0.3Ω,- 1.0Ω).
Reinstall Tube (Refer Yes
sec of (5487125-8EN)
No

Does stator Impedance at

Tube end is with
in the spec?
Released

Replace PM Contact SME for further

(Refer sec of assistance
Yes (5487125-8EN)
 Rendered PDF File Page 41 of 126 DOC1872071, Rev:2

Check & Reconnect

Error 0x0405 stator cable
Rotation phases current unbalanced connection b/w PM&
Tube

No
Perform exposure
Perform the Rotor Diag
Error 0x0405?
test

Yes

Fail
Replace Stator Cable
Does Rotor Diag test Pass? 5441917-2 is for Venus
5567794 is for TETD

Pass
No No System is ready for use
Perform exposure
Perform exposure Error 0x0405?
Error 0x0405?

Yes
Yes

Measure stator Reinstall stator

impedance from Gen cable
end include cable
MX135CT-22.5 Ω± 2.5Ω
TETD-MX135CTX - 13.7Ω
+0.3Ω,- 1.0Ω).

Replace Tube
(Refer sec of
Yes (5487125-8EN)
Does stator Impedance at
Generator End is with in the
spec?
No
No
Perform exposure
Error 0x0405?
Measure stator
impedance from rotor No
cable tube end Yes Perform exposure
MX135CT-22.5 Ω± 2.5Ω Error 0x0405?
TETD-MX135CTX - 13.7Ω
+0.3Ω,- 1.0Ω).
Reinstall Tube (Refer Yes
sec of (5487125-8EN)
No

Does stator Impedance at

Tube end is with
in the spec?
Released

Replace PM Contact SME for further

(Refer sec of assistance
Yes (5487125-8EN)
 Rendered PDF File Page 42 of 126 DOC1872071, Rev:2

Check & Reconnect

Error 0x0406 stator cable
Rotation phases angle error detected connection b/w PM&
Tube

No
Perform exposure
Perform the Rotor Diag
Error 0x0406?
test

Yes

Fail
Replace Stator Cable
Does Rotor Diag test Pass? 5441917-2 is for Venus
5567794 is for TETD

Pass
No No System is ready for use
Perform exposure
Perform exposure Error 0x0406?
Error 0x0406?

Yes
Yes

Measure stator Reinstall stator

impedance from Gen cable
end include cable
MX135CT-22.5 Ω± 2.5Ω
TETD-MX135CTX - 13.7Ω
+0.3Ω,- 1.0Ω).

Replace Tube
(Refer sec of
Yes (5487125-8EN)
Does stator Impedance at
Generator End is with in the
spec?
No
No
Perform exposure
Error 0x0406?
Measure stator
impedance from rotor No
cable tube end Yes Perform exposure
MX135CT-22.5 Ω± 2.5Ω Error 0x0406?
TETD-MX135CTX - 13.7Ω
+0.3Ω,- 1.0Ω).
Reinstall Tube (Refer Yes
sec of (5487125-8EN)
No

Does stator Impedance at

Tube end is with
in the spec?
Released

Replace PM Contact SME for further

(Refer sec of assistance
Yes (5487125-8EN)
 Rendered PDF File Page 43 of 126 DOC1872071, Rev:2

Check & Reconnect

Error 0x0411 stator cable
Current Underload connection b/w PM&
Tube

No
Perform exposure
Perform the Rotor Diag
Error 0x0411?
test

Yes

Fail
Replace Stator Cable
Does Rotor Diag test Pass? 5441917-2 is for Venus
5567794 is for TETD

Pass
No No System is ready for use
Perform exposure
Perform exposure Error 0x0411?
Error 0x0411?

Yes
Yes

Measure stator Reinstall stator

impedance from Gen cable
end include cable
MX135CT-22.5 Ω± 2.5Ω
TETD-MX135CTX - 13.7Ω
+0.3Ω,- 1.0Ω).

Replace Tube
(Refer sec of
Yes (5487125-8EN)
Does stator Impedance at
Generator End is with in the
spec?
No
No
Perform exposure
Error 0x0411?
Measure stator
impedance from rotor No
cable tube end Yes Perform exposure
MX135CT-22.5 Ω± 2.5Ω Error 0x0411?
TETD-MX135CTX - 13.7Ω
+0.3Ω,- 1.0Ω).
Reinstall Tube (Refer Yes
sec of (5487125-8EN)
No

Does stator Impedance at

Tube end is with
in the spec?
Released

Replace PM Contact SME for further

(Refer sec of assistance
Yes (5487125-8EN)
 Rendered PDF File Page 44 of 126 DOC1872071, Rev:2

Check & Reconnect

Error 0x0413
stator cable
IUVW error. HW over current
connection b/w PM&
detected on rotation phases
Tube

No
Perform exposure
Perform the Rotor Diag
Error 0x0413?
test

Yes

Fail
Replace Stator Cable
Does Rotor Diag test Pass? 5441917-2 is for Venus
5567794 is for TETD

Pass
No No System is ready for use
Perform exposure
Perform exposure Error 0x0413?
Error 0x0413?

Yes
Yes

Measure stator Reinstall stator

impedance from Gen cable
end include cable
MX135CT-22.5 Ω± 2.5Ω
TETD-MX135CTX - 13.7Ω
+0.3Ω,- 1.0Ω).

Replace Tube
(Refer sec of
Yes (5487125-8EN)
Does stator Impedance at
Generator End is with in the
spec?
No
No
Perform exposure
Error 0x0413?
Measure stator
impedance from rotor No
cable tube end Yes Perform exposure
MX135CT-22.5 Ω± 2.5Ω Error 0x0413?
TETD-MX135CTX - 13.7Ω
+0.3Ω,- 1.0Ω).
Reinstall Tube (Refer Yes
sec of (5487125-8EN)
No

Does stator Impedance at

Tube end is with
in the spec?
Released

Replace PM Contact SME for further

(Refer sec of assistance
Yes (5487125-8EN)
 Rendered PDF File Page 45 of 126 DOC1872071, Rev:2

Error 0x468
Current sensor out of spec

Replace PM
(Refer `sec of
(5487125-8EN)

Perform Exposures
No
System is ready for use
Error 0x468 ?

Yes

Contact SME for further

assistance
Released
 Rendered PDF File Page 46 of 126 DOC1872071, Rev:2

Error 0x486
Rotor Prep Timeout

Replace PM
(Refer `sec of
(5487125-8EN)

Perform Exposures
No
System is ready for use
Error 0x486 ?

Yes

Contact SME for further

assistance
Released
 Rendered PDF File Page 47 of 126 DOC1872071, Rev:2

Error 0x0510
Over output DC voltage detected

Measure D.C bus

voltage on the PDU
using multimeter

No
Investigate on Is D.C bus voltage is with
Gantry supply in the spec 480-650 V DC?

Yes

Replace PM
(Refer `sec of
(5487125-8EN)

Perform Exposures No
System is ready for use
Error 0x0510 ?

Yes

Contact SME for further

assistance
Released
 Rendered PDF File Page 48 of 126 DOC1872071, Rev:2

Error 0x0583
DC Bus voltage is too low when rotor
is ON

Measure D.C bus

voltage on the PDU
using multimeter

No
Investigate on
D.C bus voltage is with in the
Gantry supply
spec 480-650 V DC?

Yes

Replace PM
(Refer `sec of
(5487125-8EN)

Perform Exposures No
System is ready for use
Error 0x0583 ?

Yes

Reinstall PM &
Replace D.C Filter
(Refer sec of
(5487125-8EN)

No
Perform Exposures
Error 0x0583 ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 49 of 126 DOC1872071, Rev:2

Error 0x0586
No DC Bus detected when rotor is ON

Check PDU fuse &

Measure D.C bus
voltage on the PDU
using multimeter

No Is Fuses found ok
Investigate on
& D.C bus voltage is with in
Gantry supply
the spec 480-650 V DC?

Yes

Replace PM
(Refer sec of
(5487125-8EN)

Perform Exposures No
` System is ready for use
Error 0x0586 ?

Yes

Reinstall PM &
Replace D.C Filter
(Refer sec of
(5487125-8EN)

No
Perform Exposures
Error 0x0586 ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 50 of 126 DOC1872071, Rev:2

Error 0x0587
Input Stage Top Capacitor Voltage is
too high

Measure D.C bus

voltage on the PDU
using Multimeter

No
Investigate on Is D.C bus voltage is with
Gantry supply in the spec 480-650 V DC?

Yes

Replace PM
(Refer `sec of
(5487125-8EN)

Perform Exposures No
System is ready for use
Error 0x0587 ?

Yes

Contact SME for further

assistance
Released
 Rendered PDF File Page 51 of 126 DOC1872071, Rev:2

Error 0x0588
Input Stage Bottom Capacitor/Mid
DC bus Voltage is too high

Measure D.C bus

voltage on the PDU
using Multimeter

No
Investigate on Is D.C bus voltage is with
Gantry supply in the spec 480-650 V DC?

Yes

Replace PM
(Refer `sec of
(5487125-8EN)

Perform Exposures No
System is ready for use
Error 0x0588 ?

Yes

Contact SME for further

assistance
Released
 Rendered PDF File Page 52 of 126 DOC1872071, Rev:2

Error 0x600
Unexpected generator firmware error

Perform Flash Download

from OC

Perform Exposures No
System is ready for use
Error 0x600 ?

Yes

Replace PM
(Refer sec of
(5487125-8EN)

Perform Exposures No
Error 0x600 ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 53 of 126 DOC1872071, Rev:2

Error 0x0602
kV Cathode unbalanced

Swap Anode & Reinstall Cathode HV

Cathode HV Cable & cable
Perform the
Exposure
120kv,200mA for 10
sec
Remove Anode &
Cathode HV cable
from Tank side &
Perform No Load Kv
No Test as per 5487125-
Does Unbalance is still on
the cathode side 8EN

Yes
Fail
Does No Load Kv Test Pass?
Replace the Tube as
per (5487125-8EN)

Pass
No

No Perform Exposures
System is ready for use
Perform Exposures Error 0602 ?
Error 0602 ?

Yes
Yes

Reinstall Tube Replace HV tank

as per (5487125-8EN) Refer sec of
(5487125-8EN)

Replace Cathode HV
cable Perform Exposures No
Error 0602 ?

No Yes
Perform Exposures
Error 0602 ?

Contact SME for further

Yes assistance
Released
 Rendered PDF File Page 54 of 126 DOC1872071, Rev:2

Error 0x0603
kV Anode unbalanced

Reinstall Anode HV
Swap Anode & cable
Cathode HV Cable &
Perform the
Exposure-
120kv,200mA,10 sec
Remove Anode &
Cathode HV cable
from Tank side &
Perform No Load Kv
No Test as per 5487125-
Is issue is still on the
Anode side 8EN

Yes
Fail
Does No Load Kv Test Pass?
Replace the Tube as
per (5487125-8EN)

Pass
No

Perform Exposures
No System is ready for use
Perform Exposures Error 0603 ?
Error 0603 ?

Yes
Yes

Reinstall Tube Replace HV tank

as per (5487125-8EN) Refer sec of
(5487125-8EN)

Replace Anode HV
cable No
Perform Exposures
Error 0603 ?

No Yes
Perform Exposures
Error 0603 ?

Contact SME for further

Yes assistance
Released
 Rendered PDF File Page 55 of 126 DOC1872071, Rev:2

Error 0x0604
kV max anode error

Reinstall Anode HV
Swap Anode & cable
Cathode HV Cable &
Perform the
Exposure-
120kv,200mA,10 sec
Remove Anode &
Cathode HV cable
from Tank side &
Perform No Load Kv
No Test as per 5487125-
Is issue is still on the Anode
side 8EN

Yes
Fail
Does No Load Kv Test Pass?
Replace the Tube as
per (5487125-8EN)

Pass
No

Perform Exposures
No System is ready for use
Perform Exposures Error 0604 ?
Error 0604 ?

Yes
Yes

Reinstall Tube Replace HV tank

as per (5487125-8EN) Refer sec of
(5487125-8EN)

Replace Anode HV
cable No
Perform Exposures
Error 0604 ?

Yes
No
Perform Exposures
Error 0604 ?

Contact SME for further

Yes assistance
Released
 Rendered PDF File Page 56 of 126 DOC1872071, Rev:2

Error 0x0605
kV max cathode error

Reinstall Cathode HV
cable
Swap Anode &
Cathode HV Cable &
Perform the
Exposure-
120kv,200mA,10 sec
Remove Anode &
Cathode HV cable
from Tank side &
Perform No Load Kv
No Test as per 5487125-
Is issue is still on the
Cathode side 8EN

Yes
Fail
Does No Load Kv Test Pass?
Replace the Tube as
per (5487125-8EN)

Pass
No

Perform Exposures
No System is ready for use
Perform Exposures Error 0605 ?
Error 0605 ?

Yes
Yes

Reinstall Tube Replace HV tank

as per (5487125- Refer sec of
8EN) (5487125-8EN)

Replace Cathode HV
cable Perform Exposures No
Error 0605 ?

Yes
No
Perform Exposures
Error 0605 ?

Contact SME for further

Yes assistance
Released
 Rendered PDF File Page 57 of 126 DOC1872071, Rev:2

Error 0x0606
Too many spits Reinstall Anode &
Cathode HV cable
Replace Tube as per
5487125-8EN

Perform the High

Power Exposure
120kv,200mA,10Sec
& Confirm Error 0606
Persisit
No
Perform Exposures
Error 0606 ?

No
Does Error 0x606? Yes

Yes Reinstall Tube &

Replace HV tank
Refer sec of
(5487125-8EN)
Remove Anode &
Cathode HV cable
from Tank side &
Perform No Load Kv
Test as per 5487125- No
8EN
Perform Exposures
System is ready for use
Error 0606 ?

Fail Yes

Does No Load Kv Test Pass?

Pass

Contact SME for further

assistance
Replace Anode &
Cathode HV cable

No
Perform Exposures
Error 0606 ?

Yes
Released
 Rendered PDF File Page 58 of 126 DOC1872071, Rev:2

Error 0x0607
Inverter resonant current
timeout

Perform Resonant
Component Yes
Replace PM
Diagnostic test Test
(Refer sec of (Refer sec of
(5487125-8EN) (5487125-8EN)

Fail No
Perform Exposures
Does Resonant Component System is ready for use
Error 0607 ?
diagnostic test pass?

Pass Yes

Perform Kv Diag
test
(Refer sec of Reinstall PM
(5487125-8EN) (Refer sec of
(5487125-8EN)

Yes
Pass
Does Kv Measure chain Diag Replace HV tank
test pass? Refer sec of
(5487125-8EN)

Fail

Ensure flat ribbon

cable at J4 & bus
bar from PM to Tank
connected firmly Perform Exposures NO
Error 0607 ?

Yes
No
Perform the exposure
Error 607?

Contact SME for further

Yes assistance
Released
 Rendered PDF File Page 59 of 126 DOC1872071, Rev:2

Error 0x0608
Inverter over current Perform Resonant
Component Diag
test (Refer sec of
(5487125-8EN)
Refer 606 Error Trouble shoot
Perform Resonant
guide.
Component
Diagnostic test
(Refer sec of Pass
(5487125-8EN) Does Resonant Diag test
pass?

Fail
Fail
Does Resonant Diag test
pass? Reinstall HV Tank
(Refer sec of
(5487125-8EN)
Pass

Check Error 0606 is System is ready for use

persist
Replace PM
(Refer sec of
(5487125-8EN)

Yes
Does 606 Error is persisit?
NO
No Perform Exposures
Error 0608 ?

Perform No load Kv
Diagnostic test
Yes
(Refer sec of
(5487125-8EN)

Contact SME for further

Pass
assistance
Does No load Kv diag test
pass?

Fail

Yes
Replace HV Tank
(Refer sec of
(5487125-8EN)
Released
 Rendered PDF File Page 60 of 126 DOC1872071, Rev:2

Error 0X0609
No
Kv not ready Perform Exposure
Error 609?

Yes

Run Kv measure Reinstall Tank

chain Diagnostic test (Refer sec of
(Refer sec of (5487125-8EN)
(5487125-8EN)

Replace PM
(Refer sec of
(5487125-8EN)
Fail
Does Kv measure chain Diag
Test Pass?

No
Pass
Perform Exposure
Error 609?

Replace HV Tank
(Refer sec of System is ready for use
(5487125-8EN) Yes

Contact SME for further

assistance
Released
 Rendered PDF File Page 61 of 126 DOC1872071, Rev:2

Error 0x060A
Kv Zero

No
Ensure flat ribbon Perform Exposure
cable J4 at Tank side Error 060A?
connected firmly
between PM &HV Tank
Yes

No
Perform Exposure
Replace Tank
Error 060A?
(Refer sec of
(5487125-8EN)

Yes

Perform No Load Kv
Diag test
(Refer sec of (5487125-
8EN) No
Perform Exposure
Error 060A?

Fail Yes
Does No load Kv Diag Test
Pass?
Reinstal Tank
Pass (Refer sec of
(5487125-8EN)

Replace HV Cable
(Refer sec of
(5487125-8EN)
Repalce PM (Refer
sec of (5487125-8EN)

No

Perform Exposure
Error 060A?

Yes No
Perform Exposure
Error 060A?
Re Install HV Cable & System is ready for
Replace Tube use
Yes
(Refer sec of
Released

(5487125-8EN)
Contact SME for further
assistance
 Rendered PDF File Page 62 of 126 DOC1872071, Rev:2

Error 0X060C
Unexpected kVRegule firmware state

Perform Flash Download

from OC

No
Perform Exposures
System is ready for use
Error 060C ?

Yes
No

Replace PM
(Refer sec of
(5487125-8EN)

No
Perform Exposures
Error 060C ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 63 of 126 DOC1872071, Rev:2

Error 0x060E
kV regul-out Perform Resonant
Component Diag
test (Refer sec of
(5487125-8EN)
Refer 606 Error Trouble shoot
Perform Resonant
guide.
Component
Diagnostic test
(Refer sec of Pass
(5487125-8EN) Does Resonant component
Diag test pass?

Fail
Fail
Does Resonant Diag test
pass? Reinstall PM
(Refer sec of
(5487125-8EN)
Pass

Check Error 0606 is System is ready for use

persist
Replace PM
(Refer sec of
(5487125-8EN)

Yes
Does 606 Error is persisit?
Perform Exposures No
Error 060E ?
No

Perform No load Kv
Diagnostic test
Yes
(Refer sec of
(5487125-8EN)

Contact SME for further

Pass
assistance
Does No load Kv diag test
pass?

Fail

Yes
Replace HV Tank
(Refer sec of
(5487125-8EN)
Released
 Rendered PDF File Page 64 of 126 DOC1872071, Rev:2

Error 0X060F
Time out firmware FPGA

Perform Flash Download

from OC

No
Perform Exposures
System is ready for use
Error 060F ?

Yes
No

Replace PM
(Refer sec of
(5487125-8EN)

No
Perform Exposures
Error 060F ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 65 of 126 DOC1872071, Rev:2

Error 0x0610
Current sensor bad polarity

Replace PM
(Refer sec of
(5487125-8EN)

Perform Exposures No
System is ready for use
Error 0610 ?

Yes

Contact SME for further

assistance
Released
 Rendered PDF File Page 66 of 126 DOC1872071, Rev:2

Error 0x0611
RTL 2 error

Perform RTL Diagnostic

test Replace PM
(Refer sec of
(5487125-8EN)

Fail
Does RTL Diagnostic Test
Pass?
No

Perform Exposures
Pass Error 0x0611 ?

Investigate &
Resolve system side Yes
communication

Contact SME for further

No assistance

Perform Exposures
Error 0x0611 ?

Yes
System is ready for use

Ensure
communication
cable connected
firmly b/w Gen &
System

No
Perform Exposures
Error 0x0611 ?

Yes
Released
 Rendered PDF File Page 67 of 126 DOC1872071, Rev:2

Error 0x0615
ADC Freezed error

Replace PM
(Refer sec of
(5487125-8EN)

System is ready for use

Perform Exposures No
Error 0615 ?

Yes

Contact SME for further assistance

Released
 Rendered PDF File Page 68 of 126 DOC1872071, Rev:2

Error 0x0617
Spit anode

Reinstall Anode HV
Swap Anode & cable
Cathode HV Cable &
Perform the
Exposure-
120kv,200mA,10 sec
Remove Anode &
Cathode HV cable
from Tank side &
Perform No Load Kv
No Test as per 5487125-
Does issue is still on the
Anode side 8EN

Yes
Fail
Does No Load Kv Test Pass?
Replace the Tube as
per (5487125-8EN)

Pass
No

Perform Exposures
No System is ready for use
Perform Exposures Error 0617 ?
Error 0617 ?

Yes
Yes

Reinstall Tube Replace HV tank

as per (5487125-8EN) Refer sec of
(5487125-8EN)

Replace Anode HV
cable Perform Exposures No
Error 0617 ?

Yes
No
Perform Exposures
Error 0617 ?

Contact SME for further

Yes assistance
Released
 Rendered PDF File Page 69 of 126 DOC1872071, Rev:2

Error 0x0618
Spit Cathode

Reinstall Cathode
Swap Anode & HV cable
Cathode HV Cable &
Perform the
Exposure-
120kv,200mA,10 sec
Remove Anode &
Cathode HV cable
from Tank side &
Perform No Load Kv
No Test as per 5487125-
Does issue is still on the
Cathode side 8EN

Yes
Fail
Does No Load Kv Test Pass?
Replace the Tube as
per (5487125-8EN)

Pass
No

Perform Exposures
No System is ready for use
Perform Exposures Error 0618 ?
Error 0618 ?

Yes
Yes

Reinstall Tube Replace HV tank

as per (5487125-8EN) Refer sec of
(5487125-8EN)

Replace Cathode HV
cable Perform Exposures No
Error 0618 ?

Yes
No
Perform Exposures
Error 0618 ?

Contact SME for further

Yes assistance
Released
 Rendered PDF File Page 70 of 126 DOC1872071, Rev:2

Error 0x0619
Spit anode and cathode

Reinstall Anode &

Cathode HV cable
Run the High Power
Exposure
120kv,200mA,10Sec

Remove Anode &

Cathode HV cable
from Tank side &
Perform No Load Kv
No Test as per 5487125-
Error 0x619? 8EN

Yes
Fail
Does No Load Kv Test Pass?
Replace the Tube as
per (5487125-8EN)

Pass
No

Perform Exposures
No System is ready for use
Perform Exposures Error 0619 ?
Error 0619 ?

Yes
Yes

Reinstall Tube Replace HV tank

as per (5487125- Refer sec of
8EN) (5487125-8EN)

Replace Anode &

Cathode HV cable Perform Exposures No
Error 0619 ?

Yes
No
Perform Exposures
Error 0619 ?

Contact SME for further

Yes assistance
Released
 Rendered PDF File Page 71 of 126 DOC1872071, Rev:2

Error 0x0681
Unexpected kVRegule firmware state

Perform Flash Download

from OC

Perform Exposures No
Error 0681 ? System is ready for use

Yes
No

Replace PM
(Refer sec of
(5487125-8EN)

No
Perform Exposures
Error 0681?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 72 of 126 DOC1872071, Rev:2

Error 0x0684
kV detected while OFF

Perform Resonant
Component Yes
Replace PM
Diagnostic test Test
(Refer sec of (Refer sec of
(5487125-8EN) (5487125-8EN)

Fail
Does Resonant Component Perform Exposures No
System is ready for use
diagnostic test pass? Error 0684 ?

Pass Yes

Perform Kv Diag
Test test
(Refer sec of Reinstall PM
(5487125-8EN) (Refer sec of
(5487125-8EN)

Yes
Does Kv measure chain Diag Pass
Replace HV tank
test pass?
Refer sec of
(5487125-8EN)

Fail

Ensure flat ribbon

cable J4 & bus bar
connected firmly
between PM &HV No
Perform Exposures
Error 0684 ?

Yes
No
Perform the exposure
Error 684?

Contact SME for further

Yes assistance
Released
 Rendered PDF File Page 73 of 126 DOC1872071, Rev:2

Error 0x0685
ILR not zero while OFF

Perform Resonant
Component Diag
test (Refer sec of
(5487125-8EN)

Fail
Does Resonant Component
Diag test pass?

Pass

Perform the Exposure No

System is ready for use
Error 0685?

Yes

Replace PM
Refer sec of
(5487125-8EN)

Perform Exposures No
Error 0685 ?

Yes

Contact SME for further

assistance
Released
 Rendered PDF File Page 74 of 126 DOC1872071, Rev:2

Error 0x0701
Tube overtemp switch open No
Does Tube Fan Supply Voltage
range 114-126 Vac? Investigate on
Gantry supply

Yes
No
Does Tube Fan & oil pump motor
running condition?
Yes
Replace Tube
(Refer sec of 5487125-8EN) Does Supply with in range
Yes
114-126 Aac

Wait for Tube Cool

No No

Perform Exposures
Error 0701 ? Fix Gantry supply
No board
Perform Exposures
Error 0701 ?
Yes

Yes
Reinstall Tube
(Refer sec of 5487125-8EN)
Yes
Disconnect the generator Perform Exposures
side thermo Switch Tube Error 0701 ?
cable J10 & Check the
Continuity b/w 1 & 2

No
Replace PM
(Refer sec of 5487125-8EN)
Yes
Does pin 1&2 continuity showing?

No No System is ready for use

Perform Exposures
Replace Thermo Switch Error 0701 ?
tube Cable
(Refer sec of 5487125-8EN)

Yes

Contact SME for further

No assistance
Perform Exposures
Error 0701 ?

Yes

Reinstall Thermo Switch

tube Cable
(Refer sec of (5487125-8EN)
Released
 Rendered PDF File Page 75 of 126 DOC1872071, Rev:2

Error 0x0702
Tank temperature too high

Ensure system Protocols

& ambient temperature
is < =40°C

Yes Is System ambient

Temperature <=40°C &
Error 0x0702?

No

Wait for System

ambient temperature
<= 40°C

No
Perform Exposures
Error 0x0702 ?

Yes

Replace Tank
(Refer sec of
(5487125-8EN)

Perform Exposures No
System is ready for use
Error 0x0702 ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 76 of 126 DOC1872071, Rev:2

Error 0x0703
Inverter temperature too high

Ensure system ambient

temperature is < =40°C

Yes Is System ambient

Temperature <=40°C &
Error 0x0703?

No

Wait for System

ambient temperature
<= 40°C

No
Perform Exposures
Error 0x0703 ?

Yes

Replace PM
(Refer sec of
(5487125-8EN)

Perform Exposures No
System is ready for use
Error 0x0703 ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 77 of 126 DOC1872071, Rev:2

Error 0x782
Tank sensor failure

Ensure flat ribbon cable

connected firmly
between Power board &
Tank connector J4

Perform Exposures No
System is ready for use
Error 0x782 ?

Yes

Replace Tank (Refer

sec of (5487125-8EN)

Perform Exposures No
Error 0x782 ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 78 of 126 DOC1872071, Rev:2

Error 0x783
Inverter sensor failure

Replace PM (Refer
sec of (5487125-8EN)

Perform Exposures No
System is ready for use
Error 0x783 ?

Yes

Contact SME for further

assistance
Released
 Rendered PDF File Page 79 of 126 DOC1872071, Rev:2

Error 0x0785
Single wire device configuration
attempt failure Reconnet PM
(Refer sec of
(5487125-8EN)

Disconnect the flat

cable at Tank side from
connector J4
Replace HV tank
(Refer sec of
(5487125-8EN)

No
System is ready for use
Error 0x0785?

No
Perform Exposures
Error 0x0785 ?
Yes

Replace PM Yes
(Refer sec of
(5487125-8EN)

Contact SME for further

assistance

No
Error 0x0785?

Yes

Reconnect the flat

cable
(5487125-8EN)

No
Perform Exposures
Error 0x0785 ?

Yes
Released
 Rendered PDF File Page 80 of 126 DOC1872071, Rev:2

Error 0x0786
Single wire device not correctly
configured Reconnet PM
(Refer sec of
(5487125-8EN)

Disconnect the flat

cable at Tank side from
connector J4
Replace HV tank
(Refer sec of
(5487125-8EN)

No
System is ready for use
Error 0x0786?

No
Perform Exposures
Error 0x0786 ?
Yes

Replace PM Yes
(Refer sec of
(5487125-8EN)

Contact SME for further

assistance

No
Error 0x0786?

Yes

Reconnect the flat

cable
(5487125-8EN)

No
Perform Exposures
Error 0x0786 ?

Yes
Released
 Rendered PDF File Page 81 of 126 DOC1872071, Rev:2

Error 0x0787
Single wire communication
impossible Reconnet PM
(Refer sec of
(5487125-8EN)

Disconnect the flat

cable at Tank side from
connector J4
Replace HV tank
(Refer sec of
(5487125-8EN)

No
System is ready for use
Error 0x0787?

No
Perform Exposures
Error 0x0787 ?
Yes

Replace PM Yes
(Refer sec of
(5487125-8EN)

Contact SME for further

assistance

No
Error 0x0787?

Yes

Reconnect the flat

cable
(5487125-8EN)

No
Perform Exposures
Error 0x0787 ?

Yes
Released
 Rendered PDF File Page 82 of 126 DOC1872071, Rev:2

Error 0x0789
Temperature conversion can not be
started Reconnet PM
(Refer sec of
(5487125-8EN)

Disconnect the flat

cable at Tank side from
connector J4
Replace HV tank
(Refer sec of
(5487125-8EN)

No
System is ready for use
Error 0x0789?

No
Perform Exposures
Error 0x0789 ?
Yes

Replace PM Yes
(Refer sec of
(5487125-8EN)

Contact SME for further

assistance

No
Error 0x0789?

Yes

Reconnect the flat

cable
(5487125-8EN)

No
Perform Exposures
Error 0x0789 ?

Yes
Released
 Rendered PDF File Page 83 of 126 DOC1872071, Rev:2

Error 0x078A
Thread controlling single wire
devices is not responding Reconnet PM
(Refer sec of
(5487125-8EN)

Disconnect the flat

cable at Tank side from
connector J4
Replace HV tank
(Refer sec of
(5487125-8EN)

No
System is ready for use
Error 0x078A?

No
Perform Exposures
Error 0x078A ?
Yes

Replace PM Yes
(Refer sec of
(5487125-8EN)

Contact SME for further

assistance

No
Error 0x078A?

Yes

Reconnect the flat

cable
(5487125-8EN)

No
Perform Exposures
Error 0x078A ?

Yes
Released
 Rendered PDF File Page 84 of 126 DOC1872071, Rev:2

Error 0x0801
Timeout while waiting for Exposure
Start

Ensure communication
is working and stop
message has been
received in the correct
timing
System is ready for use

No
Does communication is Refer System troubleshooting
working? guide

Yes

Replace PM
(Refer sec of
(5487125-8EN)

No

Error 0x0801?

Yes

Contact SME for further

assistance
Released
 Rendered PDF File Page 85 of 126 DOC1872071, Rev:2

Error 0x0802
Watchdog error - CanCtrl task is
stopped

Perform Flash Download

from OC

No
Perform Exposures
System is ready for use
Error 0802 ?

Yes
No

Replace PM
(Refer sec of
(5487125-8EN)

No
Perform Exposures
Error 0802?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 86 of 126 DOC1872071, Rev:2

Error 0x0803
Watchdog error - DevCtrl task is
stopped

Perform Flash Download

from OC

No
Perform Exposures
System is ready for use
Error 0803 ?

Yes
No

Replace PM
(Refer sec of
(5487125-8EN)

No
Perform Exposures
Error 0803?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 87 of 126 DOC1872071, Rev:2

Error 0x0804
Watchdog error - SysCtrl task is
stopped

Perform Flash Download

from OC

No
Perform Exposures
System is ready for use
Error 0804 ?

Yes
No

Replace PM
(Refer sec of
(5487125-8EN)

No
Perform Exposures
Error 0804?

Yes

Contact SME for further

Released

assistance
 Rendered PDF File Page 88 of 126 DOC1872071, Rev:2

Error 0x0805
System Identifier mismatch

Perform Flash down

load from OC

Perform Exposure No
System is ready for use
Error 0805 ?

Yes

Replace PM
(Refer sec of
(5487125-8EN)

Yes

No
Perform Exposures
Error 0805 ?

Yes

Contact SME for further

assistance
Released
 Rendered PDF File Page 89 of 126 DOC1872071, Rev:2

Error 0x0806
Unknown Sytem Command received

Ensure the
communication cable
b/w system & Generator
connected firmly

Perform exposure No
Error 0x0806?

Yes

Perform Flash down

load from OC

Perform Exposures No
System is ready for use
Error 0x0806 ?

Yes

Refer system
troubleshooting

No
Perform Exposures
Error 0x0806 ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 90 of 126 DOC1872071, Rev:2

Error 0x0809
Board revision mismatch

Perform Flash down

load from OC

Perform Exposures No
System is ready for use
Error 0809 ?

Yes

Upgrade the
Generator

Yes

No
Perform Exposures
Error 0809 ?

Yes

Contact SME for further

assistance
Released
 Rendered PDF File Page 91 of 126 DOC1872071, Rev:2

Error 0x080A
Exposure Cut Source time instead of
RTL2

Ensure the
communication cable
b/w system & Generator Refer system
connected firmly troubleshooting
guide

Run RTL Diagnostic

Test Does
Error 0x080A resolved with
System TSG

No

No
Does RTL Diag Test Pass?
Contact SME for further
assistance
Pass

No
Perform exposure System is ready for use
Error 0x080A?

Yes

Perform Flash down

load from OC

No
Perform Exposures
Error 0x080A ?
Released

Yes
 Rendered PDF File Page 92 of 126 DOC1872071, Rev:2

Error 0x080B
Exposure logic error

Ensure the
communication cable
b/w system & Generator
connected firmly

Run RTL Diag Test

Perform exposure No
Error 0x080B?

Yes

Fail
Perform Flash down
Does RTL Diag Test Pass?
load from OC
System is ready for use

Pass

No
Perform Exposures
Fail Error 0x080B ?

Perform exposure
Error 0x080B? Yes

Refer system
Pass
troubleshooting

No
Perform Exposures
Error 0x080B ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 93 of 126 DOC1872071, Rev:2

Error 0x814
Watchdog error - Rose RT task is
stopped

Perform Flash Download

from OC

No
Perform Exposures
System is ready for use
Error 0x814 ?

Yes

Replace PM
(Refer sec of
(5487125-8EN)

No
Perform Exposures
Error 0x814 ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 94 of 126 DOC1872071, Rev:2

Error 0x0901
Download requested

Ensure the
communication cable
b/w system & Generator
connected firmly

Perform Flash down

load from OC

No
Perform Exposures
System is ready for use
Error 0x0901 ?

Yes

Replace PM
(Refer sec of
(5487125-8EN)

Perform Exposures No
Error 0x0901 ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 95 of 126 DOC1872071, Rev:2

Error 0x0902
No Software or Software corrupted

Ensure the
communication cable
b/w system & Generator
connected firmly

Perform Flash down

load from OC

No
Perform Exposures
System is ready for use
Error 0x0902 ?

Yes

Replace PM
(Refer sec of
(5487125-8EN)

Perform Exposures No
Error 0x0902 ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 96 of 126 DOC1872071, Rev:2

Error 0x0903
No database or database corrupted

Ensure the
communication cable
b/w system & Generator
connected firmly

Perform Flash down

load from OC

No
Perform Exposures
System is ready for use
Error 0x0903 ?

Yes

Replace PM
(Refer sec of
(5487125-8EN)

Perform Exposures No
Error 0x0903 ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 97 of 126 DOC1872071, Rev:2

Error 0x0905
Database not compatible with
software

Ensure the
communication cable
b/w system & Generator
connected firmly

Perform Flash down

load from OC

No
Perform Exposures
System is ready for use
Error 0x0905 ?

Yes

Replace PM
(Refer sec of
(5487125-8EN)

Perform Exposures No
Error 0x0905 ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 98 of 126 DOC1872071, Rev:2

Error 0x0906
Application not compatible with Boot

Ensure the
communication cable
b/w system & Generator
connected firmly

Perform Flash down

load from OC

No
Perform Exposures
System is ready for use
Error 0x0906 ?

Yes

Replace PM
(Refer sec of
(5487125-8EN)

Perform Exposures No
Error 0x0906 ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 99 of 126 DOC1872071, Rev:2

Error 0x0907
FPGA missing or corrupted

Ensure the
communication cable
b/w system & Generator
connected firmly

Perform Flash down

load from OC

No
Perform Exposures
System is ready for use
Error 0x0907 ?

Yes

Replace PM
(Refer sec of
(5487125-8EN)

Perform Exposures No
Error 0x0907 ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 100 of 126 DOC1872071, Rev:2

Error 0x0908
FPGA not compatible with Djinn SW

Ensure the
communication cable
b/w system & Generator
connected firmly

Perform Flash down

load from OC

No
Perform Exposures
System is ready for use
Error 0x0908 ?

Yes

Replace PM
(Refer sec of
(5487125-8EN)

Perform Exposures No
Error 0x0908 ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 101 of 126 DOC1872071, Rev:2

Error 0x090A
Boot Corrupted. Boot download
needed

Ensure the
communication cable
b/w system & Generator
connected firmly

Perform Flash down

load from OC

No
Perform Exposures
System is ready for use
Error 0x090A ?

Yes

Replace PM
(Refer sec of
(5487125-8EN)

Perform Exposures No
Error 0x090A ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 102 of 126 DOC1872071, Rev:2

Error 0x090B
RTL2 rised at bootup

Ensure the
communication cable
b/w system & Generator
connected firmly

Perform Flash down

load from OC

No
Perform Exposures
System is ready for use
Error 0x090B ?

Yes

Replace PM
(Refer sec of
(5487125-8EN)

Perform Exposures No
Error 0x090B ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 103 of 126 DOC1872071, Rev:2

Error 0X090C
ST10 watchdog SW error

Perform Flash
Download from OC

No System is ready
Perform Exposures for use
Error 090C ?

Yes

Replace PM
(Refer sec of
(5487125-8EN)

No
Perform Exposures
Error 090C?

Yes

Contact SME for further

Released

assistance
 Rendered PDF File Page 104 of 126 DOC1872071, Rev:2

Error 0x0981
Boot auto diag failed

Perform Kv & ma
measure chain Diag
test
Refer section of
(5487125-8EN)

Fail
Is Kv & ma measure chain
Diag Test Pass ?

Pass

Replace the tank

As per Refer section
of (5487125-8EN)

No
Perform the exposure
System is ready for use
Error 0981?

Yes

Reinstall the tank

As per Refer section
of (5487125-8EN)

Replace PM
As per Refer section
of (5487125-8EN)

No
Perform Exposures
Contact SME for further
Released

Error 0981 ?
assistance

Yes
 Rendered PDF File Page 105 of 126 DOC1872071, Rev:2

Error 0X0A81
Internal power supplies out of
specification

Yes
Is 120ac sup ply is ON from System PDU
to P M & ra nge is b/w 114-126 V a c

No

Fix Gantry Supply board

No
Perform Exposures
System is ready for use
Error 0A81 ?

Yes

Replace PM
(Refer sec of 5487125-
8EN)

No
Perform Exposures
Error 0A81 ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 106 of 126 DOC1872071, Rev:2

Error 0x0A82
Power module internal cable missing
or damaged

Replace PM
(Refer sec of
(5487125-8EN)

No
Perform Exposures
System is ready for use
Error 0A82 ?

Yes

Contact SME for further assistance

Released
 Rendered PDF File Page 107 of 126 DOC1872071, Rev:2

Error 0x0A83
Cable between tank and power
missing or damaged

Ensure flat ribbon cable

connected firmly
between PM &HV tank
connector J4

Perform Exposures No
System is ready for use
Error 0A83 ?

Yes
No

Replace PM
(Refer sec of
(5487125-8EN)

Perform Exposures
No
Error 0A83 ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 108 of 126 DOC1872071, Rev:2

Error 0X0A85
48V power supply out of specification

Yes
Is 120ac sup ply is ON from System PDU
to P M & ra nge is b/w 114-126 V a c

No

Fix Gantry Supply board

No
Perform Exposures
System is ready for use
Error 0A85 ?

Yes

Replace PM
(Refer sec of 5487125-
8EN)

No

Perform Exposures
Error 0A85 ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 109 of 126 DOC1872071, Rev:2

Error 0X0A86
Mezzure connection failure

Perform Exposures No
Error 0A86 ? System is ready for use

Yes
No

Replace PM
(Refer sec of
(5487125-8EN)

No
Perform Exposures
Error 0A86 ?

Yes

Contact SME for further

assistance
Released
 Rendered PDF File Page 110 of 126 DOC1872071, Rev:2

Error 0x0A87
Simulation SW detected while on real
generator.

Perform Flash down

load from OC

Perform Exposures No
Error 0A87 ?

Yes

Replace PM
(Refer sec of (5487125-
8EN)

No
Perform Exposures
System is ready for use
Error 0A87 ?

Yes

Contact SME for further

assistance
Released
 Rendered PDF File Page 111 of 126 DOC1872071, Rev:2

Error 0x0A90
NVRAM battery is low

Replace PM
(Refer sec of (5487125-
8EN)

No
Perform Exposures
System is ready for use
Error 0A90 ?

Yes

Contact SME for further

assistance
Released
 Rendered PDF File Page 112 of 126 DOC1872071, Rev:2

Error 0x0A91
Real-time clock not working

Replace PM
(Refer sec of (5487125-
8EN)

No
Perform Exposures
System is ready for use
Error 0A91 ?

Yes

Contact SME for further

assistance
Released
 Rendered PDF File Page 113 of 126 DOC1872071, Rev:2

Error 0x0AA0
Reboot caused by an unexpected
exception

Perform Flash Download

from OC

Perform Exposures No
Error 0AA0 ? System is ready for use

Yes
No

Replace PM
(Refer sec of
(5487125-8EN)

Perform Exposures No
Error 0AA0 ?

Yes

Contact SME for further

Released

assistance
 Rendered PDF File Page 114 of 126 DOC1872071, Rev:2

Error 0x0AA1
FPGA communication watchdog
error

Perform Flash Download

from OC

Perform Exposures No
Error 0AA1 ? System is ready for use

Yes
No

Replace PM
(Refer sec of
(5487125-8EN)

Perform Exposures No
Error 0AA1 ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 115 of 126 DOC1872071, Rev:2

Error 0x0AA3
LVGS circuit Not working

No
Is Auxilary Input voltage is Fix the Auxilary input
with in the range 114-126 V Gantry supply
ac

Yes

Replace the PM Yes

Perform Exposures
(Refer sec of (5487125-
Error 0AA3 ?
8EN)

No

No
Perform Exposures
System is ready for use
Error 0AA3 ?

Yes

Contact SME for further

assistance
Released
 Rendered PDF File Page 116 of 126 DOC1872071, Rev:2

Error 0x0B81
mA measured while inverter is
OFF
Perform ma measure
chain Diag test
Refer section of
(5487125-8EN)

Ensure flat ribbon

cable connected
firmly between PM &
HV Tank Connector Fail Does ma measure chain
J4 Diag test pass?

Pass
System is ready for use

No
Perform Exposures
Error 0B81 ? No
Perform Exposures
Error 0B81 ?
Yes

Yes

Perform ma
measure chain Diag
Test test
(Refer sec of Reinstall PM
(5487125-8EN) (Refer sec of
(5487125-8EN)

Fail
Does ma measure chain Replace HV tank
Diag test pass? Refer sec of
(5487125-8EN)

Pass

No
Perform the exposure Perform Exposures No
Error 0B81? Error 0B81 ?

Yes Yes

Replace PM Contact SME for further

Refer section of assistance
(5487125-8EN)
Released
 Rendered PDF File Page 117 of 126 DOC1872071, Rev:2

Error 0x0B82
No mAs measured at the System is ready for use
beginning of the pulse

No
Perform Exposures
Ensure flat ribbon Error 0B82 ?
cable connected Perform ma measure
firmly between PM & chain Diag test
HV Tank Connector Refer section of
J4 Yes
(5487125-8EN)
Re install HV
cable
No
Refer section of
Perform Exposures (5487125-8EN) Fail
Does ma measure chain
Error 0B82 ?
Diag test pass?

Yes Perform Heater

Diag Test Pass
Refer section of
Perform ma (5487125-8EN)
measure chain Diag
Test test No
(Refer sec of Perform Exposures
(5487125-8EN) Pass
Error 0B82 ?
Does Heater Diag test
pass?
Error 0B82 ? Yes

Fail Fail
Does ma measure chain
Diag test pass?
Error 0B82 ? Replace Tube Reinstall PM
Refer section of (Refer sec of
Pass (5487125-8EN) (5487125-8EN)

Remove HV cable
from Gen & Tube
No
side and Check
continuity of HV Perform Exposures
pins Error 0B82 ? Replace HV tank
Refer sec of
(5487125-8EN)
Yes

Yes
Reinstall Tube
Is HV cable pins are showing
Refer section of
continuity?
(5487125-8EN)
Perform Exposures No
No Error 0B82 ?

Replace HV cable Replace PM

Refer section of Refer section of Yes
(5487125-8EN) (5487125-8EN)
Released

Contact SME for further

assistance
 Rendered PDF File Page 118 of 126 DOC1872071, Rev:2

Error 0x0B83
Inconsistency between mA System is ready for use
anode and mA cathode

No
Perform Exposures
Ensure flat ribbon Error 0B83 ?
cable connected Perform ma measure
firmly between PM & chain Diag test
HV Tank Connector Refer section of
J4 Yes
(5487125-8EN)
Re install HV
cable
No
Refer section of
Perform Exposures (5487125-8EN) Fail
Does ma measure chain
Error 0B83 ? Diag test pass?

Yes Perform Heater

Diag Test Pass
Refer section of
Perform ma (5487125-8EN)
measure chain Diag
Test test No
(Refer sec of Perform Exposures
(5487125-8EN) Pass
Error 0B83 ?
Does Heater Diag test
pass?
Error 0B83 ? Yes

Fail Fail
Does ma measure chain
Diag test pass?
Error 0B83 ? Replace Tube Reinstall PM
Refer section of (Refer sec of
Pass (5487125-8EN) (5487125-8EN)

Remove HV cable
from Gen & Tube
No
side and Check
continuity of HV Perform Exposures
pins Error 0B83 ? Replace HV tank
Refer sec of
(5487125-8EN)
Yes

Yes
Reinstall Tube
Is HV cable pins are showing
Refer section of
continuity?
(5487125-8EN)
Perform Exposures No
No Error 0B83 ?

Replace HV cable Replace PM

Refer section of Refer section of Yes
(5487125-8EN) (5487125-8EN)
Released

Contact SME for further

assistance
 Rendered PDF File Page 119 of 126 DOC1872071, Rev:2

Error 0x0B84
mA measured at exposure start
too low detected System is ready for use

Ensure flat ribbon No

Perform Exposures
cable connected Error 0B84 ?
firmly between PM & Perform ma measure
HV Tank Connector chain Diag test
J4 Refer section of
Yes
(5487125-8EN)
Re install HV
Perform Filament cable
Calibration Refer section of
(Refer sec of (5487125-8EN) Fail
(5487125-8EN) Does ma measure chain
No Diag test pass?

Perform Heater
Diag Test Pass
Perform Exposures Refer section of
Error 0B84 ? (5487125-8EN)

No
Yes Perform Exposures
Pass
Error 0B84 ?
Perform mameasure Does Heater Diag test
chain Diag Test test pass?
(Refer sec of Error 0B84 ? Yes
(5487125-8EN)
Fail

Fail
Replace Tube Reinstall PM
Refer section of (Refer sec of
Does ma measure chain
(5487125-8EN) (5487125-8EN)
Diag test pass?
Error 0B84 ?

Pass
No

Remove HV cable Perform Exposures

from Gen & Tube Error 0B84 ? Replace HV tank
side and Check Refer sec of
continuity of HV (5487125-8EN)
pins Yes

Reinstall Tube
Yes Refer section of
(5487125-8EN)
Perform Exposures No
Is HV cable pins are showing
continuity? Error 0B84 ?

No Replace PM
Refer section of Yes
(5487125-8EN)
Released

Replace HV cable
Refer section of Contact SME for further
(5487125-8EN) assistance
 Rendered PDF File Page 120 of 126 DOC1872071, Rev:2

Error 0x0B85
mA measured at exposure start
too high detected System is ready for use

Ensure flat ribbon No

Perform Exposures
cable connected Error 0B85 ?
firmly between PM & Perform ma measure
HV Tank Connector chain Diag test
J4 Refer section of
Yes
(5487125-8EN)
Re install HV
Perform Filament cable
Calibration Refer section of
(Refer sec of (5487125-8EN) Fail
(5487125-8EN) Does ma measure chain
No Diag test pass?

Perform Heater
Diag Test Pass
Perform Exposures Refer section of
Error 0B85 ? (5487125-8EN)

No
Yes Perform Exposures
Pass
Error 0B85 ?
Perform ma Does Heater Diag test
measure chain Diag pass?
Test test Error 0B85 ? Yes
(Refer sec of
(5487125-8EN)
Fail

Fail
Replace Tube Reinstall PM
Refer section of (Refer sec of
Does ma measure chain
(5487125-8EN) (5487125-8EN)
Diag test pass?
Error 0B85 ?

Pass
No

Remove cathode Perform Exposures

HV cable from Gen Error 0B85 ? Replace HV tank
& Tube side and Refer sec of
Check continuity of (5487125-8EN)
HV pins Yes

Reinstall Tube
Yes Refer section of
(5487125-8EN)
Perform Exposures No
Is HV cable pins are showing
continuity? Error 0B85 ?

No Replace PM
Refer section of Yes
(5487125-8EN)
Released

Replace HV cable
Refer section of Contact SME for further
(5487125-8EN) assistance
 Rendered PDF File Page 121 of 126 DOC1872071, Rev:2

Error 0x0B86
Filament aging saturated when
computed target reach System is ready for use
command limit

Ensure flat ribbon No

Perform Exposures
cable connected Error 0B86 ?
firmly between PM & Perform ma measure
HV Tank Connector chain Diag test
J4 Refer section of
Yes
(5487125-8EN)
Re install HV
Perform Filament cable
Calibration Refer section of
(Refer sec of (5487125-8EN) Fail
(5487125-8EN) Does ma measure chain
No Diag test pass?

Perform Heater
Diag Test Pass
Perform Exposures Refer section of
Error 0B86 ? (5487125-8EN)

No
Yes Perform Exposures
Pass
Error 0B86 ?
Perform ma Does Heater Diag test
measure chain Diag pass?
Test test Error 0B86 ? Yes
(Refer sec of
(5487125-8EN)
Fail

Fail
Replace Tube Reinstall PM
Refer section of (Refer sec of
Does ma measure chain
(5487125-8EN) (5487125-8EN)
Diag test pass?
Error 0B86 ?

Pass
No

Remove HV cable Perform Exposures

from Gen & Tube Error 0B86 ? Replace HV tank
side and Check Refer sec of
continuity of HV (5487125-8EN)
pins Yes

Reinstall Tube
Yes Refer section of
(5487125-8EN)
Perform Exposures No
Is HV cable pins are showing
continuity? Error 0B86 ?

No Replace PM
Refer section of Yes
(5487125-8EN)
Released

Replace HV cable
Refer section of Contact SME for further
(5487125-8EN) assistance
 Rendered PDF File Page 122 of 126 DOC1872071, Rev:2

Error 0x0B87
mA measured is out of range System is ready for use

Ensure flat ribbon No

Perform Exposures
cable connected Error 0B87 ?
firmly between PM & Perform ma measure
HV Tank Connector chain Diag test
J4 Refer section of
Yes
(5487125-8EN)
Re install HV
Perform Filament cable
Calibration Refer section of
(Refer sec of (5487125-8EN) Fail
(5487125-8EN) Does ma measure chain
No Diag test pass?

Perform Heater
Diag Test Pass
Perform Exposures Refer section of
Error 0B87 ? (5487125-8EN)

No
Yes Perform Exposures
Pass
Error 0B87 ?
Perform ma Does Heater Diag test
measure chain Diag pass?
Test Error 0B87 ? Yes
(Refer sec of
(5487125-8EN)
Fail

Fail
Replace Tube Reinstall PM
Refer section of (Refer sec of
Does ma measure chain
(5487125-8EN) (5487125-8EN)
Diag test pass?
Error 0B87 ?

Pass
No

Remove HV cable Perform Exposures

from Gen & Tube Error 0B87 ? Replace HV tank
side and Check Refer sec of
continuity of HV (5487125-8EN)
pins Yes

Reinstall Tube
Yes Refer section of
(5487125-8EN)
Perform Exposures No
Is HV cable pins are showing
continuity? Error 0B87 ?

No Replace PM
Refer section of Yes
(5487125-8EN)
Released

Replace HV cable
Refer section of Contact SME for further
(5487125-8EN) assistance
 Rendered PDF File Page 123 of 126 DOC1872071, Rev:2

Error 0x8200
CAN System Watchdog failure
Yes
Does System CAN failure
resolved?

check communication
cable connection b/w No
Generator & System

Contact SME for further

assistance

Perform Exposures No
Error AA0/090C?

System is ready
for use
Yes

Check Generator
have AA0/090C
Error

Yes
Refer AAO/090C
Does Generator have
TSG to reolsve the
AAO/090C error?
error

No

Refere System TSG

for CAN failure
Released
 Rendered PDF File Page 124 of 126 DOC1872071, Rev:2

Error 0x8110
CAN Message overrun

Ensure the
communication cable
b/w system & Generator
connected firmly

Perform exposure No
Error 0x8110?

Yes

Perform Flash down

load from OC

Perform Exposures No
System is ready for use
Error 0x8110 ?

Yes

Replace PM
(Refer sec of
(5487125-8EN)

No
Perform Exposures
Error 0x8110 ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 125 of 126 DOC1872071, Rev:2

Error 0x8202
CAN buffer full

Ensure the
communication cable
b/w system & Generator
connected firmly

Perform exposure No
Error 0x8202?

Yes

Perform Flash down

load from OC

Perform Exposures No
System is ready for use
Error 0x8202 ?

Yes

Replace PM
(Refer sec of
(5487125-8EN)

No
Perform Exposures
Error 0x8202 ?

Yes
Released

Contact SME for further

assistance
 Rendered PDF File Page 126 of 126 DOC1872071, Rev:2

Error 0x8203
CAN Bus-off detected

Ensure the
communication cable
b/w system & Generator
connected firmly

Perform exposure No
Error 0x8203?

Yes

Perform Flash down

load from OC

Perform Exposures No
System is ready for use
Error 0x8203 ?

Yes

Replace PM
(Refer sec of
(5487125-8EN)

No
Perform Exposures
Error 0x8203 ?

Yes
Released

Contact SME for further

assistance