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1.0 Section 1 QMS

The document is a simulation exam for ISO 9001:2015 Lead Auditor training, consisting of 20 multiple choice questions focused on concepts and principles of management standards and systems. A passing score of 14 out of 20 is suggested, with questions covering topics such as quality management principles, risk-based thinking, and the role of top management in a quality management system. Each question is worth one mark, and the exam assesses knowledge necessary for effective auditing and implementation of ISO standards.

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Romy Gunadi
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9 views5 pages

1.0 Section 1 QMS

The document is a simulation exam for ISO 9001:2015 Lead Auditor training, consisting of 20 multiple choice questions focused on concepts and principles of management standards and systems. A passing score of 14 out of 20 is suggested, with questions covering topics such as quality management principles, risk-based thinking, and the role of top management in a quality management system. Each question is worth one mark, and the exam assesses knowledge necessary for effective auditing and implementation of ISO standards.

Uploaded by

Romy Gunadi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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✅ ISO 9001:2015 Lead Auditor Simulation Exam – Section 1

Topic: Concepts and Principles of Management Standards and


Systems
Type: Multiple Choice Questions (MCQs)
Total Questions: 20
Each question: 1 mark
Passing score suggestion: 14/20 (70%)

1. What is the primary objective of a quality management system


(QMS)?

A. Maximize profit
B. Ensure employee satisfaction
C. Enhance customer satisfaction by consistently providing
products/services that meet requirements
D. Achieve compliance with labor laws

2. Which of the following is NOT a principle of quality


management in ISO 9001:2015?

A. Customer focus
B. Evidence-based decision making
C. Process approach
D. Profit orientation

3. The ISO 9001:2015 standard is based on how many quality


management principles?

A. 6
B. 7
C. 8
D. 5

4. The process approach in ISO 9001 helps organizations to:


A. Focus only on individual performance
B. Reduce the need for audits
C. Understand and manage interrelated processes as a system
D. Eliminate customer feedback

5. What is the main advantage of adopting a management system


standard?

A. It ensures ISO certification


B. It eliminates all product defects
C. It provides a structured approach to continuous improvement
and consistency
D. It avoids employee training

6. Which ISO document provides guidelines for auditing


management systems?

A. ISO 14001
B. ISO 9001
C. ISO 19011
D. ISO 31000

7. “Leadership” in a quality management context primarily


involves:

A. Managing customer relationships


B. Hiring consultants
C. Establishing a shared vision, direction, and culture of quality
D. Preparing audit reports

8. One key feature of ISO 9001:2015 is:

A. Mandatory six sigma use


B. Removal of the need for documentation
C. Emphasis on risk-based thinking
D. No requirement for management involvement

9. The term “continual improvement” means:

A. Making one-time corrections


B. Improving only when issues arise
C. Recurring activities to enhance overall performance
D. Outsourcing improvements

10. Documented information in ISO 9001:2015 includes:

A. Only printed documents


B. Only electronic documents
C. Procedures and records necessary for the effectiveness of the
QMS
D. Financial statements only

11. Which principle supports using data and information for


decisions?

A. Leadership
B. Evidence-based decision making
C. Customer focus
D. Relationship management

12. The concept of “risk-based thinking” means:

A. Auditors must take risks


B. Identifying and addressing potential problems proactively
C. Ignoring opportunities
D. Avoiding documentation

1
13. Which clause addresses the organization’s external and
internal context?

A. Clause 4 – Context of the organization


B. Clause 5 – Leadership
C. Clause 6 – Planning
D. Clause 7 – Support

14. In the ISO framework, “interested parties” include:

A. Only shareholders
B. Only customers
C. Any party affected or perceived to be affected by the
organization’s decisions
D. Certification bodies only

15. Which principle encourages collaboration between an


organization and its suppliers?

A. Customer focus
B. Leadership
C. Relationship management
D. Engagement of people

16. “Engagement of people” as a principle implies:

A. Letting everyone do their job freely


B. Involving people at all levels to improve processes
C. Outsourcing responsibility
D. Focusing only on top management

17. Which of the following is part of the High-Level Structure


(HLS) of ISO standards?

A. Random numbering
B. Annex A
C. Annex SL
D. Section 9 only

18. What is the role of top management in the QMS?

A. Approve audits only


B. Review customer complaints
C. Ensure integration of the QMS into the organization’s business
processes
D. Write procedures

19. ISO 9001:2015 is classified as which type of standard?

A. Product standard
B. Testing standard
C. Management system standard
D. Calibration standard

20. Why is the “Plan-Do-Check-Act” (PDCA) cycle important?

A. It is a financial model
B. It supports reactive decision-making
C. It is a repetitive four-stage model for continuous improvement
D. It eliminates the need for planning

Total Mark 20

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