PWM Eng Final
PWM Eng Final
55
September 2022
Contents
Executive Summary 1
Overview 3
Digitalisation in Private Wealth Management in Hong Kong 3
The Professional Investor Regime & Sophisticated Professional Investors in Hong Kong 12
Current Position 12
Our Recommendations 13
Suitablity Framework 16
Industry Observations 16
Our Recommendations 18
Appendices 29
Appendix 1. Key Features of Hong Kong AML/CFT Regime 29
Appendix 2. Development of Professional Investor Regime in Hong Kong 32
Appendix 3. Suitability Obligations under the Code of Conduct 37
Appendix 4. Circulars Issued since the 2008 Global Financial Crisis in Relation to 38
the Suitability Obligations
Appendix 5. Example of “Investment Rationale Check-box” Used by Financial 40
Institutions
Appendix 6. Disclosure of monetary and Non-monetary Benefits – Example of How 42
Disclosures Are Generally Made
Appendix 7. Hong Kong - PI Regime 43
Appendix 8. Internship Programmes Available for Undergraduate Students 44
Glossary 46
Executive Summary
Practitioners within the private wealth management (PWM) industry continue to operate in a rapidly
changing and challenging environment. The trend of digital adoption has become
inevitable as the tech-savvy younger generation seek out a more personalised experience
in terms of strategic planning and delivery of product offerings.1 From a global perspective,
this trend has shown stronger momentum in the Asia Pacific region, driven by higher levels of
public access to mobile technology and higher savings rates.
For a long time, the PWM business has been a key contributor to the asset and wealth
management sector in Hong Kong. In 2021, the total assets of the PWM industry decreased to
HK$10.6 trillion, down 6% from the previous year, but the industry still saw net new fund
inflows of HK$638 billion.2 Such growth could be attributed to the key developments in
the Greater Bay Area (GBA) as well as the growing investment appetite of high-net-worth
individuals (HNWIs). According to a report jointly published by the Private Wealth
Management Association (PWMA) and KPMG,3 the number of HNWIs in Hong Kong had increased
by 9.6% to 188,000 from 2019 to 2020. Meanwhile, 41% of PWM institutions’
assets under management (AUM) was sourced from Mainland China, and this figure
is expected to reach 51% over the next five years. In the essence of facilitating the digital
experience of private wealth clients, especially for HNWIs and those from the GBA, it is
crucial to maximise the industry’s potential to capture relevant emerging opportunities.
While Hong Kong’s PWM industry has managed to maintain its quality-of-service during the COVID-19
period by transforming its working strategy and client expectations,4 the Financial Services Development
Council (FSDC) also acknowledges the collective efforts made by the Financial Services and the
Treasury Bureau (FSTB), Hong Kong Monetary Authority (HKMA), and Securities and Futures
Commission (SFC) in recognising the importance of the PWM industry to Hong Kong. While we
laud their intent to strike a balance between investor protection and principles-based regulation,
there remains a need to review certain key areas to enhance the city’s competitiveness, as summarised
in the following recommendations:
• Aligning the regimes dealing with Anti-Money Laundering (AML) KYC, suitability KYC, and
professional investor (PI) KYC across the financial services industry.
Re Sophisticated PI –
Re Asset Based PI –
• Introducing a higher assets test into the Code of Conduct in respect of individual and corporate
professional investors, in respect of which the Suitability Obligations can be exempted on an
opt-in basis where such investors have a portfolio of no less than HK$40 million or total assets
(excluding main residence) of no less than HK$80 million.
1
KPMG, Assessing the impact of digitalisation on wealth management, April 2019,
https://home.kpmg/cn/en/home/insights/2019/04/assessing-the-impact-digitalisation-wealth-management.html
2
SFC, Asset and Wealth Management Activities Survey 2021, July 2022, https://www.sfc.hk/-/media/EN/files/COM/Reports-and-surveys/
AWMAS-2021_final_e.pdf
3 PWMA & KPMG, Hong Kong Private Wealth Management Report 2021, October 2021 https://assets.kpmg/content/dam/kpmg/cn/pd-
f/en/2021/10/hong-kong-private-wealth-management-report-2021.pdf
4 Ibid
1
Re Suitability –
• Reviewing the current Suitability Framework and Suitability Obligations with regards to
the assessment for dis-applying Suitability Obligations and the "portfolio approach"
regime introduced by the HKMA in 2012 for the private banking industry.
Re Tax –
• Reviewing current tax regime to ensure that individual asset owners are treated on an equal
footing regardless of whether they are Hong Kong residents or not.
Re Education –
• Further developing the talent pipeline for the industry through growing talent at the
entry level, attracting mid-career transfer, and enhancing the quality of talent
throughout the pipeline.
2
Overview
Digitalisation in Private Wealth Management in Hong Kong
Digitalisation is a well-established trend in the banking industry. Banks have adopted digital solutions
to modernise customer service and improve customer experience, reduce operating costs, improve
financial inclusion, and enhance regulatory compliance capabilities and risk management. The onset
of COVID-19 has significantly accelerated digital transformation as a result of permanent behavioural
changes in firms and people. There is also a greater market demand for multi-access channels.
The use of non-face-to-face engagement has created huge opportunities, particularly for retail banking
and brokerages. As an illustration, there has been an exponential growth in the use of the Faster
Payment System (FPS), with 7.8 million registrations recorded at the end of July 2022,5 and an average
daily turnover reaching 673,000 real-time transactions (worth HK$5.4 billion and RMB136 billion) at
the end of 2021, 90% higher than that in 2020.6 Hong Kong also has a robust smartphone penetration
rate of 92.1%,7 the second fastest internet speed (ranked by median download speeds) in the
world,8 and a widespread accessibility of 4G internet connectivity at a rate of 94.1%.9 These provide a
solid foundation for financial services firms to serve clients, especially the more technologically
adept younger generation, who prefer to have financial services primarily delivered via digital means.
According to the Hong Kong Private Wealth Management Report 2021 jointly published by PWMA
and KPMG, wealth managers were of the view that their digital offering continued to meet their
clients’ expectations. From the private wealth clients’ perspectives, despite a slight drop in the figure
compared with the previous year, 78% of the private wealth clients still rated their relationship managers’
(RMs) digital performance as mostly meeting, or exceeding expectations.10
In a global wealth research report published by EY in 2021,11 more than one in three clients indicated
that their relationship with their wealth manager had become less personal (e.g., less face-to-
face communication), and the figure is even higher among millennial clients (Next Gens) and
those who prefer digital-led or hybrid engagement models. When clients increasingly call for more
tailored and specialised services, smart technology tools with behavioural analytics can be
engaged by RMs to deliver bespoke services at a low cost to meet client expectations.
Hong Kong is home to about three-fourths of the world’s largest 100 banks.12 The total AUM of the asset
and wealth management business rose to HK$35 trillion with a 2% year-on-year increment in 2021.
The total AUM held by private banks in Hong Kong also stood at around HK$10.5 trillion.13 Whilst
the digital strategy of global banks is often centralised at the parent level, Hong Kong’s strategy will
largely be driven by, and focuses on the key factors of (a) culture, (b) customer experience, (c)
distribution and sales, and (d) opportunities relating to the Mainland Chinese market, each of which
is explored below.
In considering these factors, it is important to ensure that we enhance customer loyalty, not only to
their current PWM platforms but also to Hong Kong, and we position Hong Kong as best in class to
be the PWM hub for China and Asia Pacific as a whole.
5
Hong Kong Interbank Clearing Limited, FPS Statistics, July 2022, https://fps.hkicl.com.hk/eng/fps/about_fps/statistics.php
6
Hong Kong Monetary Authority, 2021 Annual Report, July 2022, https://www.hkma.gov.hk/media/eng/publication-and-research/annual-report/2021/AR2021_E.pdf
7
Census and Statistics Department, Thematic Household Survey Report No. 73, April 2021, https://www.censtatd.gov.hk/en/data/stat_report/product/B1130201/
att/B11302732021XXXXB0100.pdf
8
Fastmetrics, Report on Fastest Internet in The World 2020 - Ranked By Median Download Speeds, August 2020, https://www.fastmetrics.com/internet-connection-
speed-by-country.php
9
Quinlan and Associates, Branching Off, 2021, https://www.quinlanandassociates.com/wp-content/uploads/2021/03/Quinlan-Associates-Branching-Off.pdf
10
PWMA & KPMG, Hong Kong Private Wealth Management Report 2021, October 2021, https://assets.kpmg/content/dam/kpmg/cn/pdf/en/2021/10/hong- kong-pri-
vate-wealth-management-report-2021.pdf
11
Ernst & Young, Where will wealth take clients next? 2021 EY Global Wealth Research Report, April 2021, https://assets.ey.com/content/dam/ey-sites/ey-com/en
_gl/topics/wealth-and-asset-management/ey-2021-global-wealth-research-report-optimized-for-web-v2.pdf
12
FamilyOfficeHK, Hong Kong A Leading Hub for Family Offices, 2021, https://www.investhk.gov.hk/sites/default/files/2021.04_HK_A%20Leading%20Hub%20for%20
Family%20Offices_en.pdf
13
SFC, Asset and Wealth Management Activities Survey 2021, July 2022, https://www.sfc.hk/-/media/EN/files/COM/Reports-and-surveys/AWMAS-2021_final_e.pdf
3
a. Culture
There has been a notable paradigm shift in PWM’s demographics due to the following:
• rising entrepreneurial wealth in IT/new economy space – in the US, among the 2021 top 400
wealthiest Americans, most of the 12 under-40 richest Americans have earned their fortune in
the tech or social media sectors.15 Similarly, in China, out of the 878 billionaires as of 2020, 60
were under the age of 40 and more than half found their footing through setting up their own
companies.16
With the client base gradually shifting to younger generations raised in the digital age who are heavily
dependent on the internet in seeking out knowledge, RMs can add value through deploying technology
in distilling and personalising data, including market data, to meet client expectations. However,
building trust and human relationships will remain important, which is consistent with the core pillar
of the PWM business – client relationship management.
b. Customer experience
In the era of high-speed technology, clients expect their information to be immediately accessible.
In order to provide personalised services, it is pivotal for banks to learn clients’ preferences in
obtaining information. For example, enabling access to client information via an online portal has
become a necessity for providing a better client experience – not only for the younger generations,
but for all clients.
Additionally, clients want access to more details on market information, research, and product information
to make better investment decisions on a more informed basis.
At the same time, these clients do not want to trigger “suitability” requirements simply because they
are given more information and investment choices.
As noted by a report published by the Boston Consulting Group (BCG) in June 2021,17 Next Gens
tend to feel more comfortable with independently navigating many elements of their wealth management,
and are not inclined to pay high fees for activities which they believe they can manage on their own.
Such activities include high-value alternative investments, impact investing, deal opportunities,
private placements, and bespoke credit. In a survey published by Accenture and Orbium Wealth
Management in 2020,18 the market is expected to evolve progressively towards a highly personal-
ised segment focusing on individual clients’ wants and needs. Future engagement models will be
driven by clients’ social, ethical, ecological, and personal values and lifestyle choices, as well as
their needs linked to specific lifecycle events.
14
IQ-EQ, The Great Global Wealth Transfer, https://info.iqeq.com/global-wealth-white-paper
15
Forbes, “12 Under 40”, September 2020, https://www.forbes.com/sites/hayleycuccinello/2020/09/08/12-under-40-here-are-the-youngest-billionaires-on-
the-forbes-400-2020/?sh=31779bbd4d91
16
CNBC, “China’s young billionaires are riding the tech boom”, October 2020, https://www.cnbc.com/2020/10/28/chinas-youngest-richest-billionaires-and-
how-they-made-their-money.html
17
BCG, Global Wealth 2021, June 2021, https://web-assets.bcg.com/d4/47/64895c544486a7411b06ba4099f2/bcg-global-wealth-2021-jun-2021.pdf
18
Accenture, Orbium, Survive and thrive to 2025 - Insights from the Wealth Management C-Level, https://www.accenture.com/_acnmedia/PDF-166/
Accenture-Orbium-Wealth-Management-C-Level-Survey-2020.pdf
4
c. Distribution and sales
Many banks are leveraging technology to improve their distribution and sales strategies; the convergence
of big data and AI-driven automation has allowed private banks to deliver a targeted and personalised
customer experience at scale and with relatively lower costs.
To prepare for competition from new entrants, private banks must consider the following:
(a) increasing the use of innovative, multi-functional, and value-added features on mobile and
online platforms, such as tools that offer trade ideas and execution-only functionalities;
(c) allowing a wider range of products to be sold and services to be offered online;
(d) developing new non-client facing tools to deliver seamless and affordable solutions; and
(e) investing in robo-advisory platforms. The size of the robo-advisory market in Hong Kong was
around US$ 90 million in 2018 and is expected to grow to US$ 3.5 billion by 2022.19 Furthermore,
the total AUM for investments made with robo-advisors are US$6.4 billion in 2025.20 Market practitioners
have reflected that they see more potential in robo-advisory platforms which support RMs
instead of client-facing robo-advisory services. Through our research process, the FSDC
has noted that a trend of incumbent RMs using hybrid robo-advisory models is already
well-established. It is also noted that RMs often utilise the technology of automated platforms to
enhance their service offerings to clients while simultaneously saving costs in the middle office.21
19
Deloitte, The rise of robo-advisers in Asia Pacific, 2019, https://www2.deloitte.com/content/dam/Deloitte/sg/Documents/financial-services/sea-fsi-robo-
advisers-asia-pacific.pdf
20
SCMP, “Hong Kong offers fertile ground for robo-advisory firms to grow and tap wealth management market in mainland China, Aqumon says”, February
2021, https://www.scmp.com/business/markets/article/3121694/hong-kong-offers-fertile-ground-robo-advisory-firms-grow-and-tap
21
Redesigning Financial Services (RFS), The Future of Wealth Management, March 2021, https://redesigning-fs.com/wp-content/uploads/2021/03/The-Fu-
ture-of-Wealth-Management.pdf
5
d. Opportunities relating to the Mainland Chinese market
Multiple studies have identified Mainland China as the global driver for investable wealth in the next
few years. A report prepared by Credit Suisse estimates that by 2025, the number of millionaires in
China will increase to a total of 10.17 million, i.e., an estimated 93% increase from that in 2020, which
is the highest growth rate among all the countries listed in the report.
Table 1. Number of millionaires in 2020 and 2025, by region and for selected countries22
In its global wealth report issued in June 2021, BCG predicted that Hong Kong will overtake Switzerland
to become the world’s largest cross-border wealth management centre by AUM in 2023, with a compound
annual growth rate of 9% between 2020 and 2025.23
The GBA is expected to bring about considerable opportunities for Hong Kong. According to the
Hurun Global Rich List 2022, Mainland China is home to 1,133 billionaires and there are 276 billionaires
living in the GBA alone.24 The GBA has also long been a piloting zone for innovative cross-border
financial services and products. For instance, remote account opening by attestation of Mainland
China personal accounts (Type II and Type III) was piloted for Hong Kong citizens in 2019, with designated
pilot banks in the GBA.
Furthermore, with the launch of Wealth Management Connect in September 2021, cross-boundary
collaboration among regulators and market participants has been further strengthened. Innovative
and reliable platforms will continue to be critical in facilitating the development of cross border
connectivity.
22
Credit Suisse, Global Wealth Report 2021, June 2021, https://www.credit-suisse.com/about-us/en/reports-research/global-wealth-report.html
23
BCG, Global Wealth Report, June 2021, https://web-assets.bcg.com/d4/47/64895c544486a7411b06ba4099f2/bcg-global-wealth-2021-jun-2021.pdf
24
Hurun, Global Rich List 2022, March 2022, https://www.hurun.net/en-US/Info/Detail?num=EAR425P9JVTE#totop
6
Risks and challenges
Digitalisation has radically changed the way business is conducted. When used responsibly, technology
can provide cheaper and more effective solutions in many aspects of the banking functions such as
AML, suitability, disclosures, electronic trading, best execution, marketing, access to research and
market information, data privacy, outsourcing, and cyber security. Regulators such as the SFC and
HKMA have voiced strong support for responsible financial innovation that is in line with their
regulatory requirements.
However, as PWM institutions continue to digitalise their services, the risk of data breaches and
other cyber security issues have understandably become a key concern. In a PWMA member survey
published jointly with KPMG in 2020, nearly two-thirds of the surveyed member firms considered the risk
of data leakage for confidential client information as one of the top three challenges around using
technology;25 whilst in a joint report published by PWMA and KPMG in 2021, the surveyed members
noted that back office cyber security was one of the top five digital transformation areas where
investment had increased the most year on year.26
Notwithstanding the risk elements associated with digitalisation, Hong Kong’s PWM sector must be
committed to staying abreast of innovative technologies and business models in order to meet client
expectations while also promoting responsible innovation. This will ensure that Hong Kong remains
a competitive international financial centre while keeping up-to-date with global standards, including
those set by the Financial Action Task Force (FATF).
25
PWMA & KPMG, Hong Kong Private Wealth Management Report 2020, November 2020, https://assets.kpmg/content/dam/kpmg/cn/pdf/en/2020/11/hong
-kong-private-wealth-management-report-2020.pdf
26
PWMA & KPMG, Hong Kong Private Wealth Management Report 2021, October 2021, https://assets.kpmg/content/dam/kpmg/cn/pdf/en/2021/10/hong-
kong-private-wealth-management-report-2021.pdf
7
AML/CFT Practices in Private Wealth Management
Digital Transformation in Anti-Money Laundering and Counter-Financing of Terrorism
(AML/CFT) Compliance
As a member of the FATF since 1991, Hong Kong, together with other major jurisdictions in the world
which have joined the organisation, is obliged to adhere to FATF standards in promoting effective
legal, regulatory, and operational measures to combat money laundering and terrorist financing
(ML/TF). However, in implementing FATF standards, Hong Kong is afforded an appropriate level of
flexibility with regards to local law and regulations as well as market practice. In its Mutual Evaluation
Report on Hong Kong, published in September 2019,27 the FATF confirmed Hong Kong’s strong
legal foundation and effective system for combating ML/TF and commendable effort in responding
to ML/TF risks. A non-exhaustive list highlighting the key features of, among others, Hong Kong’s
AML/CFT regime and regulations/obligations, is set out in Appendix 1.
In light of social distancing measures under the COVID-19 pandemic, the FATF has encouraged the
fullest use of responsible digital customer onboarding systems and delivery of digital financial
services.28 One such application is the use of digital identification (ID), which can help improve security
and privacy, and identify people closer to real time for both onboarding and conducting transactions.
As documented in its 2018 paper,29 the FSDC also supports the use of digital ID and KYC utilities,
and noted that reliable and independent digital systems with appropriate risk mitigation measures
can effectively reduce the burden associated with compliance for client due diligence (CDD) requirements.
Heightened reliance on digitalisation, however, is not without risk. In its paper entitled “Opportunities
and Challenges of New Technologies for AML/CFT” issued in July 2021, the FATF noted that the top
three challenges faced in the development and/or implementation of new technologies are regulatory
practices, data privacy and protection requirements, and data quality.30 In this regard, mitigative
measures such as manual review and human input remain crucial in managing residual risk.
In recent years, Hong Kong regulators have devoted much attention and resources to facilitate technology
adoption. For instance, in its September 2020 report on AML/CFT supervision in the age of digital
innovation,31 the HKMA acknowledges the benefits and opportunities of digitalisation in the
AML/CFT processes; in particular, the use of regulatory technologies (Regtech) and supervisory
technologies (Suptech) has made financial services more accessible to clients and facilitated the
process for financial institutions and regulators to conduct regulatory and supervisory work.
27
FATF, Mutual Evaluation Report of Hong Kong, China, September 2019, https://www.fatf-gafi.org/media/fatf/documents/reports/mer4/MER-Hong-Kong
-China-2019.pdf
28
FATF, COVID-19 and measures to combat illicit financing, April 2020, https://www.fatf-gafi.org/publications/fatfgeneral/documents/statement-COVID-19
.html
29
FSDC, Building the Technological and Regulatory Infrastructure of a 21st Century International Financial Centre: Digital ID and KYC Utilities for Financial
Inclusion, Integrity and Competitiveness, June 2018, https://www.fsdc.org.hk/media/05ieplto/kyc-paper_e_0.pdf
30
FATF, Opportunities and challenges of new technologies for AML/CFT, July 2021, https://www.fatf-gafi.org/media/fatf/documents/reports/Oppor-
tunities-Challenges-of-New-Technologies-for-AML-CFT.pdf
31
Deloitte and HKMA, AML/CFT Supervision in the Age of Digital Innovation, September 2020, https://www.hkma.gov.hk/media/eng/doc/key-informa-
tion/guidelines-and-circular/2020/20200929e1a1.pdf
8
The HKMA made it clear in its white paper, published in November 2020,32 that it intends to realise
its vision for Regtech by 2025 and expects banks to accelerate the adoption of Regtech in Hong
Kong. Indeed, the HKMA remains committed to promoting Regtech adoption in AML/CFT in the
banking sector, and has cited case studies to demonstrate that data and network analytics allow
authorised institutions (AIs) to more easily visualise connectivity of data and identify suspicious
customer behaviours and attributes (such as IP addresses, customer name, transactional data,
login attempts, and other data relating to a customer’s digital footprint), thereby facilitating the identifi-
cation of high-risk relationships and suspicious transactions.33
With remote engagements becoming more prevalent in light of the COVID-19 pandemic, both the
HKMA and SFC have provided guidance on the use of technological means to help the industry comply
with AML/CFT requirements under a risk-based approach. In 2020, the SFC amended its Code of
Conduct for Persons Licensed by or Registered with the Securities and Futures Commission (Code of
Conduct) to devise new approaches for account opening. The HKMA also issued several circulars between
2019 and 2021, setting out the guiding principles for remote onboarding, including a circular on
remote onboarding of corporate customers, and a circular encouraging the wider adoption of “iAM
Smart” (which stands for “internet Access by Mobile in a Smart way” ) in remote onboarding arrangements.34
Additionally, the launch of the mobile application “iAM Smart” by the Government in December 2020
represents a turning point for the industry. This is an acceptable technology solution that meets
customer identification and verification requirements under the AMLO. As a next step, the Government
intends to develop systems to recognise accredited foreign providers of eID services such as those
in the European Union, as well as the development of an equivalent solution for accredited eID
service providers in Hong Kong.
It is acknowledged that the Government is in the process of amending the AMLO to enable the use
of a recognised digital identification system that is a reliable and independent source. Moreover,
iAM Smart is also recognised by the relevant regulatory authorities for customer identification and
verification purposes. The iAM Smart mobile application is an example of a recognised digital
identification system; the FSDC is supportive of this development.
To facilitate the exchange of data between financial institutions, appropriate third-party service
providers, and government agencies, the HKMA launched an Open API framework35 in July 2018
and provided further updates in May 2021.36 The implementation of Phases III and IV of banking
Open API would further facilitate KYC procedures and reduce authentication costs by streamlining
processes through sharing customer profiles.
32
HKMA, Transforming Risk Management and Compliance: Harnessing the Power of Regtech, Press release, November 2020, https://www.hkma.gov.hk/-
media/eng/doc/key-information/press-release/2020/20201102e3a1.pdf
33
Deloitte and HKMA, AML/CFT Regtech: Case Studies and Insights, January 2021, https://www.hkma.gov.hk/media/eng/doc/key-information/guidelines-
and-circular/2021/20210121e1a1.pdf
34
HKMA, Remote on-boarding and iAM Smart, May 2021, https://www.hkma.gov.hk/media/eng/doc/key-information/guidelines-and-circular/2021/2021052
4e1.pdf
35
HKMA, Open API Framework for the Hong Kong Banking Sector, July 2018, https://www.hkma.gov.hk/media/eng/doc/key-information/press-release/2018
/20180718e5a2.pdf
36
Accenture and HKMA, The Next Phase of the Banking Open API Journey, May 2021, https://www.hkma.gov.hk/media/eng/doc/key-functions/ifc/fintech/
The_Next_Phase_of_the_Banking_Open_API_Journey.pdf
9
Noting the importance of having adequate name screening systems and controls in place, in April
2018, the HKMA shared some feedback from its thematic reviews of AIs’ name screening systems
which, among other factors, concluded that operating ineffective name screen systems brings
significant legal and reputational risks, and that the cost of inefficient screening systems should not
be underestimated.37,38 Given the dynamic nature of risk, as well as the volume and speed of data,
the HKMA recognises the vital role played by technology and Regtech to help banks monitor,
screen, and analyse information.39 Accordingly, name screening should be considered alongside
and together with AML/CFT KYC in this context.
A notable challenge is associated with group-wide AML/CFT systems. In particular, the requirement
in Hong Kong for an overseas branch or subsidiary undertaking a Hong Kong-incorporated AI to
apply the higher requirements of: (i) the jurisdiction where the overseas branch or subsidiary undertaking
is located (i.e., the host jurisdiction), and (ii) Hong Kong, if the AML/CFT requirements in the host
jurisdiction and Hong Kong differ, and to the extent that the host jurisdiction’s laws and regulations
permit, rather than allow, the host jurisdictions’ equivalent laws and regulations to prevail.40
In its circular on “De-risking and Financial Inclusion” published in September 2016, the HKMA
emphasised that while it is vital for AIs to ensure AML/CFT controls are sufficiently robust and
comply with all the relevant regulatory requirements, AIs are expected to adopt a risk-based
approach and refrain from adopting practices that would result in financial exclusion, particularly in
respect of bona fide businesses needing access to basic banking services.41 Based on the PWMA
and KPMG annual survey in 2021, the average client onboarding time for PWM institutions has seen
a slight improvement from 40 business days in 2020 to 36 business days in 2021.42 Notwithstanding
the shorter time span in client onboarding, 85% of the surveyed practitioners still considered KYC
and AML/CFT as the regulatory areas requiring the most resources and budget.43
Our Recommendations
i. Promoting sound AML/CFT and KYC practices
In view of the growing prominence of digitalisation and the need for an aligned and more streamlined
industry-wide solution, regulators (i.e., the HKMA and SFC) have been providing up-to-date guidance
from time to time in line with international standards. Additional best practice guidance or frequently
asked questions (FAQs) developed from the PWM industry (issued/ endorsed by the HKMA and SFC)
can help provide greater consistency and clarity in respect of client onboarding processes and
ongoing AML/CFT obligations across PWM entities to ensure a consistent and aligned approach.
37
HKMA, Feedback from Recent Thematic Review of AIs’ Sanctions Screening Systems, April 2018, https://www.hkma.gov.hk/media/eng/doc/key-informa-
tion/guidelines-and-circular/2018/20180412e1.pdf
38
HKMA, Seminar on Thematic Review of AIs’ Sanctions Screening Systems, April 2018, https://www.hkma.gov.hk/media/eng/doc/key-functions/bank-
ing-stability/aml-cft/Presentation_23_04_2018.pdf
39
Deloitte and HKMA, AML/CFT Regtech: Case Studies and Insights, January 2021, https://www.hkma.gov.hk/media/eng/doc/key-information/guide-
lines-and-circular/2021/20210121e1a1.pdf
40
HKMA, paragraph 3.18 of Guideline on Anti-Money Laundering and Counter-Financing of Terrorism (For Authorized Institutions), October 2018, https://ww-
w.hkma.gov.hk/media/eng/doc/key-information/guidelines-and-circular/guideline/g33.pdf
41
HKMA, De-risking and Financial Inclusion, September 2016, https://www.hkma.gov.hk/media/eng/doc/key-information/guidelines-and-
circular/2016/20160908e1.pdf
42
PWMA & KPMG, Hong Kong Private Wealth Management Report 2021, October 2021, https://assets.kpmg/content/dam/kpmg/cn/pd-
f/en/2021/10/hong-kong-private-wealth-management-report-2021.pdf
43
Ibid
10
ii. Government involvement and support in the use of technology in client onboarding
For a longer-term solution beyond the basic digital and non-face-to-face ID verification of individuals
and entities, the industry urges that a sector-wide KYC utility is established, as unveiled in FSDC’s
paper published in June 2018.44 While iAM Smart is viewed as an acceptable technology solution for
remote onboarding for individuals, together with the Commercial Data Interchange which facilitates
the secure movement of data for corporates, it would be beneficial to continue exploring efficient
ways to promote client onboarding. Such means should allow client information to be submitted,
validated, and shared across institutions with a view to improving client experience and reducing
compliance burden. For example, consideration should be given as to how the available big data,
artificial intelligence, and analytics can be used in KYC more broadly to facilitate the complete
customer lifecycle, which includes, but is not limited to, onboarding, sanctions, suitability assessment,
disclosure, and ongoing monitoring.
The set-up of family offices has gathered significant momentum globally in recent years, and it has
been identified as a key growth area in Hong Kong. According to the PWMA-KPMG Hong Kong
Private Wealth Management Report 2021, 77% of the surveyed PWM institutions agreed that family
offices are an increasing source of business for their organisation.45
While attracting family offices to Hong Kong continues to be a focus for the PWM industry, certain
regulatory risks must be addressed. For example, the types of activities routinely conducted by
family offices are often similar in nature to those of regulated institutions, and are regarded by the
FATF as potentially having higher ML/TF risks.
Family offices are not regulated for AML/CTF purposes unless they are licensed trusts or company
service providers regulated by the Registry of Trust and Corporate Service Providers within the
Hong Kong Companies Registry, or licensed investment managers regulated by the SFC. We
acknowledge that efforts have also been made by the Law Society of Hong Kong with regards to
improving the regulatory framework in relevant areas such as family offices and trustee companies
in Hong Kong dealing with private wealth. In this respect, the financial services industry can benefit
from better clarity and guidance from regulators regarding the framework applicable to Hong
Kong-based family offices. The detailed policy recommendations can be found in the FSDC’s paper
on “Family Wisdom: A Family Office Hub in Hong Kong” (Family Office Paper) published in July
2020.46
44
FSDC, Building the Technological and Regulatory Infrastructure of a 21st Century International Financial Centre: Digital ID and KYC Utilities for Financial
Inclusion, Integrity and Competitiveness, June 2018https://www.fsdc.org.hk/media/05ieplto/kyc-paper_e_0.pdf
45
PWMA & KPMG, Hong Kong Private Wealth Management Report 2021, October 2021, https://assets.kpmg/content/dam/kpmg/cn/pdf/en/2021/10/hong
-kong-private-wealth-management-report-2021.pdf
46
FSDC, Family Wisdom: A Family Office Hub in Hong Kong, July 2020, https://www.fsdc.org.hk/media/lrej3ikz/fsdc_paper _no_45_family_wisdom_a_
family_office_hub_in_hong_kong_paper_eng.pdf
11
The Professional Investor Regime & Sophisticated
Professional Investors in Hong Kong
Hong Kong’s regulators have refined and streamlined the professional investor regime (PI Regime)
over the years, in particular following the global financial crisis of 2008 and against the backdrop of
significant individual investor losses stemming from mis-selling of investment products to HNWIs by
financial institutions. Please refer to Appendix 2 for the implemented changes in the PI Regime.
When the current PI regime was being contemplated, questions were raised as to the wisdom of
prescribing an individual, an individual’s investment holding corporation, and a corporation, each
holding a portfolio of HK$8 million, as PIs. The figure of HK$8 million was not considered a massive
amount in 2003. The regulators held the view that while an individual or a corporation holding a
portfolio of HK$8 million has greater capacity to absorb investment losses, such an individual or
corporation might not necessarily be a knowledgeable or sophisticated investor, and therefore
should be afforded the same level of protection as non-PIs under the Securities and Futures
Ordinance (Cap. 571 of Hong Kong) (SFO), the Securities and Futures (Professional Investors
Rules) (Cap. 571D of Hong Kong) (PI Rules), and the Code of Conduct.
Despite there being some merit to this view, when individuals and corporations opt in for PI status,
industry participants believe that the PI Regime has overlooked the considerable compliance
burden imposed on financial institutions. Specifically, such burden revolves around carrying out a
detailed examination of their client’s investment knowledge and sophistication, which is considered
disproportionate to the level of client protection offered. It also fails to take into account the customer
experience. As a result, a better balance needs to be struck between securing adequate investor
protection and reducing the operational and regulatory burden currently borne by financial
institutions in conducting client knowledge and sophistication assessments.
Over a 19-year period since 2003, the SFC has introduced amendments to the PI Rules and the
Code of Conduct to allow more flexibility in their application. These include allowing certain asset
types to be taken into account by Individual PIs in determining the value of their portfolios,
expanding the definition of corporate PIs, and allowing alternative forms of evidence to demonstrate
qualification as PIs. As the financial markets are currently trading in a more complex and
sophisticated manner than they were in 2003, now may be an opportune time to revisit
the net assets test for ascertaining whether an individual, an individual’s investment
corporation, or a corporation may be treated as a PI, and if so, the type of PI which is applicable.
Current Position
In May 2013, the SFC issued a public consultation paper concerning the PI Regime,47 which
included a proposal to define PIs under three categories in the Code of Conduct, namely
Institutional PIs, Corporate PIs, and Individual PIs (Code of Conduct PIs).
In September 2014, the SFC published its consultation conclusions48 and the amended Code of Conduct
came into effect in March 2016. At that time, no change was introduced in respect of institutional PIs,
who continue to be persons falling under paragraphs (a) to (i) of the definition of “professional
investor” under the SFO for the purposes of the Code of Conduct. However, the remaining PIs,
being the classes prescribed in the PI Rules made pursuant to paragraph (j) of the definition of
“professional investor” under the SFO, were separated into two distinct categories for the purposes
of the Code of Conduct as follows:
47
SFC, Consultation Paper on the Proposed Amendments to the Professional Investor Regime and the Client
Agreement Requirements, https://apps.sfc.hk/edistributionWeb/api/consultation/openFile?lang=EN&refNo=13CP1
48
SFC, Consultation Conclusions on the Proposed Amendments to the Professional Investor Regime and Further Consultation on the Client Agreement
Requirements, https://apps.sfc.hk/edistributionWeb/api/consultation/conclusion?lang=EN&refNo=13CP1
12
(a) Corporate PIs, being those falling under sections 3(a), (c), and (d) of the PI Rules, namely:
(i) A trust corporation entrusted with total assets of no less than HK$40 million;
(ii) A corporation having a portfolio of no less than HK$8 million or total assets of no less than
HK$40 million;
(iii) A corporation whose principal business is the holding of investments and which is wholly
owned by another type of PI;
(iv) A corporation which wholly owns a corporation having a portfolio of no less than HK$8
million or total assets of no less than HK$40 million; and
(v) A partnership having a portfolio of no less than HK$8 million or total assets of no less than
HK$40 million; and
(b) Individual PIs, being individuals falling under section 3(b) of the PI Rules, namely, those having
a portfolio of no less than HK$8 million. Any such portfolio can be held on the individual’s own
account, jointly, or by the individual’s wholly owned investment holding corporation.
While financial institutions dealing with Institutional PIs are automatically exempt from compliance
with the obligations stipulated in paragraphs 15.4 and 15.5 of the Code of Conduct, the same
exemption does not apply to financial institutions dealing with Corporate PIs. Separately, market
participants have voiced their concerns that the interpretation of the Code of Conduct PIs has
caused considerable confusion with the SFO definition of “professional investor”, as it regards
private placement of safe harbours for offerings of securities and other investment products to investors
in Hong Kong. The assessment of Code of Conduct PIs, on the other hand, is used to determine
whether certain exemptions can be applied (e.g., requirements for client agreement and suitability).
Our Recommendations
Given the evolution of the financial markets over the past two decades, increasing digitalisation of
financial services, as well as individuals’ wealth growth, we believe that the PI framework should be
reviewed in its entirety to reposition Hong Kong as a dynamic PWM hub, particularly in light of the
opening up of the GBA. Such review should aim to improve the overall customer experience and
facilitate the provision of a wider choice of investment products and research to PIs, both
face-to-face and online, in a more efficient manner and without necessarily triggering the suitability
requirements. The FSDC is not, however, recommending the need to review the current product
offering private placement safe harbours that have existed under the SFO since 2003.
In our view, the Hong Kong market can greatly benefit from addressing two areas of industry concern
as a priority, namely (i) the financial thresholds for determining who qualifies as a PI, which have
remained unchanged since 2003; and (ii), the suitability regime which is built upon a mix of prescriptive
regulatory direction and a principle-based approach that is challenging for the industry to implement
from a compliance perspective. The suitability regime is discussed in more detail in the next section.
13
Definition of “professional investors” in various markets
UK52
Hong Kong49 Singapore50 US51 Switzerland 53,54
(Elective
(Professional (Accredited (Accredited (Professional
Professional
Investor) Investor) Investor) Client55)
Client)
49
HK e-Legislation, https://www.elegislation.gov.hk/hk/cap571D
50
Singapore Statutes Online, Securities and Futures Act 2001, https://sso.agc.gov.sg/Act/SFA2001
51
U.S. Securities and Exchange Commission, Accredited Investors – Updated Investor Bulletin, April 2021, https://www.investor.gov/introduction-investing/
general-resources/news-alerts/alerts-bulletins/investor-bulletins/updated-3
52
Financial Conduct Authority, COBS 3.5 Professional Clients, https://www.handbook.fca.org.uk/handbook/COBS/3/5.html
53
Fedlex, Federal Act on Financial Services, Article 4 Client Segmentation, https://www.fedlex.admin.ch/eli/cc/2019/758/en#art_4
54
J.P. Morgan, Classification Criteria under the Swiss Financial Services Act, https://assets.jpmprivatebank.com/content/dam/jpm-wm-aem/documents/
emea-important-information/Classification-Criteria-under-the-Swiss-Financial-Services-Act-v2.pdf
55
Only individual professional client is taken into account in this comparison.
56
Fedlex, Federal Act on Financial Services, Article 5 Opting out and Opting in, https://www.fedlex.admin.ch/eli/cc/2019/758/en#art_5
14
UK
Hong Kong Singapore US Switzerland
(Elective
(Professional (Accredited (Accredited (Professional
Professional
Investor) Investor) Investor) Client)
Client)
Non-monetary Not applicable Not applicable • Professional • Carrying out On the basis of
criteria certifications, transactions in training, educa-
designations significant tion and profes-
and other size on the sional experi-
credentials relevant ence or on the
issued by an market at an basis of compa-
accredited average rable experi-
educational frequency of ence in the
institution 10 per quarter financial sector,
over the they possess
• “Knowledgea- previous four the necessary
ble employ- quarters knowledge to
ees” of private understand the
funds • Working risks associated
experience in with the invest-
the financial ments and have
sector for at at their disposal
least one year assets of at
in a profes- least
sional position CHF500,000
(equivalent to
HK$4,200,000)
Application Meet the single Meet any of the Meet any of the Meet at least Meet at least
rule monetary monetary monetary or two out of three one of the
criterion criteria non-monetary monetary and above criteria
criteria non-monetary
criteria
15
Suitablity Framework
Once the suitability requirement is triggered for a PWM client, it then becomes necessary to consider
how in practice it is being implemented by the wealth management industry and regulated by the
HKMA and SFC.
Hong Kong’s Suitability Framework57 is complex and has evolved over time through amendments of
the Code of Conduct as well as various guidelines and circulars58 issued by the SFC and HKMA
since the global financial crisis of 2008. Many PWM practitioners consider that the Suitability
Obligations imposed on them under the current Suitability Framework do not sufficiently
differentiate between a retail client and a private banking client59. Although it is generally
agreed that wealth does not automatically equate to investment sophistication, equally treating both
types of clients is not necessarily the right approach either. In any event, the FSDC does not
consider it unreasonable to give a private banking client the ability to make an informed decision
whether to opt out from being treated as a retail investor, as discussed further below.
Industry Observations
In view of the constantly evolving regulatory environment, as well as changes in investor demands
and behaviour, industry trends, and practices in other markets, the following areas have been identified
as requiring change in order to facilitate industry development.
a. Prescriptive-based regulations
Suitability Obligations have become overly prescriptive and discourage intermediaries from developing
their own framework and control mechanism to better reflect operating environment and business
dynamics. Due to the prescriptive nature of the Suitability Obligations and the fear of being considered
in breach of relevant rules/regulations, intermediaries have typically resorted to adopting a
mechanical check-box approach to evidence compliance.60 This often translates to a mechanical
review and matching of the client’s risk profile and rationale in undertaking the suitability assessment,
as well as a mechanical “read out” by front-line staff from a risk disclosure list prepared by the
intermediary (cheat sheet). While regulators endorse a “risk-based” approach, they may
disagree with the intermediary’s judgment on how the suitability assessment is implemented,
and at worst, impose regulatory sanctions.
b. Unsolicited products
Paragraph 5.5 under “Know your client: complex products” in the Code of Conduct came into effect
on 6 April 2019,61 and requires an intermediary to follow the Suitability Framework when dealing
in complex products, irrespective of whether the product is solicited or not. In practice, if the
product involved is not offered by the intermediary and is instead initiated by the client (i.e.,
unsolicited), it is resource-intensive for intermediaries to undertake product due diligence,
prepare risk disclosure, and provide relevant warning statements to the client prior to executing
the client’s instructions. It is not uncommon for an intermediary to simply decline a sophisticated
client’s request, which in turn limits such a client’s choice of products.
57 Suitability Framework refers to the regulatory regime governing Suitability Obligations and Exemptions
58
Please refer to Appendix 4 for a list of circulars issued by the SFC and the HKMA since the global financial crisis in relation to Suitability Obligations.
59 Though certain measures demanded by the HKMA apply only to retail banking customers, e.g. physical segregation, audio recording, pre-investment
cooling off period, companion requirement for vulnerable clients. See HKMA circular dated 25 September 2019 “Investor Protection Measures in respect
of Investment, Insurance and Mandatory Provident Funds Products", https://www.hkma.gov.hk/media/eng/doc/key-information/guidelines-and-circular/
2019/20190925e2.pdf
60 Please refer to Appendix 5 for an example of investment rationale heck boxes used by financial institutions.
61 The paragraph reads “a licensed or registered person providing services to a client in complex products should ensure that –
(a) a transaction in a complex product is suitable for the client in all circumstances
(b) sufficient information on the key nature, features and risks of a complex product is provided so as to enable the client to understand the complex
product before making an investment decision
16
c. Overlapping requirements
The evolution of the Suitability Framework, which involves the addition of new requirements on top
of existing practices, has resulted in a complex web of requirements which institutions have found
challenging to reconcile. As an example, from the Code of Conduct, paragraph 5.1A (KYC: investor
characterisation) and paragraph 5.5 (KYC: complex products) appear to contain certain common
features in that they both deal with “riskier” products. As a result, financial institutions may find themselves
applying different processes even when dealing with transactions of a similar nature.
Ensuring suitability is a regulatory obligation imposed on intermediaries under the Code of Conduct.
While the intermediary owes a common law duty to its clients, it has been clarified by case law that
the Suitability Obligations under the Code of Conduct “cannot override express contractual provisions”.62
A list of the key Suitability Obligations under the Code of Conduct is set out in Appendix 3.
A new paragraph 6.2(i) was added to the Code of Conduct, effective from 9 June 2017 under the
heading “Minimum content of client agreement”. Effectively, Suitability Obligations are “contracted-in”
via paragraph 6.2(i). In other words, when the intermediary solicits/recommends a financial product,
the intermediary is obliged to ensure the product is reasonably suitable for the investor. According
to some practitioners, this has complicated the operating process, as it requires the intermediary to
identify and segregate each transaction into “solicitation” and “non-solicitation” (as the case may
be), and places heavy reliance on frontline staff to honour a contractual term.
The HKMA accepts a “portfolio-based” approach to assess the suitability of products for an investor,
as announced in its circular published on 12 June 2012.63 In particular, private banks may conduct
a suitability assessment on a holistic basis, taking into account all the circumstances of the client
(including investment objectives and horizon, risk tolerance, investment experiences and knowledge,
financial situation, investment objectives, or mandates outside the bank, etc.). In this regard, it is
possible for a high-risk product to be considered reasonably suitable to be sold to a low-to-medium
risk client, so long as the portfolio allocation and overall risk level agreed with the client is adhered
to, and such high-risk products only constitute a proportionate part of the client’s portfolio to ensure
the client’s portfolio as a whole remains a low-to-medium risk portfolio.
While the HKMA’s circular seemingly provides a more workable framework or process by relaxing
certain prescriptive requirements when conducting suitability, the full benefits offered by the circular
have not materialised. In practice, the majority of private banks have not adopted or fully adopted
the portfolio-based approach, claiming that the significant cost required to implement new systems
to support portfolio-based assessments outweighs the perceived benefits.64
62 Para. 135, Reyes J, Kwok Wai Hing Selina v HSBC Private Bank (Suisse) SA, HCCL 7/2010
63 HKMA, Circular “Selling of Investment Products to Private Banking Customers”, 12 June 2012, https://www.hkma.gov.hk/media/eng/doc/key-informa-
tion/guidelines-and-circular/2012/20120612e1.pdf
64 For instance, some claim that the requirement of “investment mandate” does not truly reflect how the advisory account are being conducted (i.e., advisory
account would not require the client to sign an investment mandate)
17
f. Exemption of Suitability Obligations
Currently, the Suitability Obligations may not be waived when dealing with an individual investor,
even if they meet the HNW threshold and demonstrate a high level of sophistication, knowledge, and
investment experience. Furthermore, many Corporate PIs do not qualify for exemptions because
they do not have the relevant corporate structure and investment process and controls in place. As
a result, many clients (i.e., HNW and Corporate PIs) must be treated the same way as a retail client
in terms of the on boarding, KYC, and Suitability Obligations.
The PWM industry has indicated that there is a growing number of clients – both onshore and
offshore – looking to access Hong Kong, who are sophisticated with substantial investment experience
and knowledge. These clients, known as “sophisticated PIs”, have expressed their frustration to
private banks65 concerning the applicability of Hong Kong’s Suitability Regime to them and their
inability to opt out of certain investor protection measures in order to streamline their onboarding
process and expand the products and services that may be offered to them. The industry believes
that the Hong Kong regulatory regime should recognise the differential status in such sophisticated
PIs and provide a degree of flexibility in the services and products offered to them.
Our Recommendations
We believe it is an opportune time for the Government and relevant regulators to revisit the Suitability
Framework and Suitability Obligations in respect of the following:
i. Regulatory intent, application, and manner in which regulatory compliance is monitored by the
HKMA and SFC;
ii. Review the current regime in respect of who can be exempt from the Suitability Obligations
upon the consent of such investors. This could involve:
(a) simplifying the Code of Conduct PI Regime to provide for only one class of investors who
meet the designated eligibility criteria;
(b) amending the Code of Conduct to allow individual and corporate investors meeting certain
eligibility criteria to be classified as Asset Based PIs eligible for suitability exemptions;
(c) introducing a new category of individual investors, i.e., “Sophisticated PI”; and
iii. Review and streamline the “portfolio-based approach” regime which was introduced by the
HKMA in 2012 for the private banking industry.
The above recommendations are being made in the context of addressing issues related to the
current Suitability Framework under the Code of Conduct. Notably, we are not seeking to disturb the
current product offering private placement safe harbours under the SFO.
65
Sophisticated Professional Investor is the term used by the Private Wealth Management Association in its communication with the SFC
18
i. Regulatory intent, application, and manner in which regulatory compliance is monitored by
the HKMA and SFC
The industry acknowledges that the role of the SFC and HKMA remains a challenging one, not least
due to market cycles, increased investment and geopolitical risks, and industry aspirations for the
PWM industry and regional competition to serve as the leading asset management hub – all
balanced against the ongoing requirement to ensure Hong Kong remains a jurisdiction where investor
protection remains paramount.
Hong Kong’s financial intermediaries face considerable challenges in complying with the Hong
Kong Suitability Framework, which has, over the years, evolved into a complex plethora of SFC
Codes, SFC and HKMA Circulars, Guidelines, FAQs, and thematic reviews. The industry also shares
a perception that both the regulatory routine inspection and investigatory actions measure suitability
compliance against a high level of prescription. As a result, financial institutions remain hesitant to
adopt a principle/risk-based approach, fearing any diversion from prescriptive compliance might be
challenged by regulators.
In view of the above, the industry would welcome both the SFC and HKMA in clarifying and reaffirming
their position concerning the principle-based approach to suitability assessment, and to continue to
work with the industry to dispel the concerns mentioned above. The involvement of both the
SFC’s Intermediaries and Supervision and Enforcement Departments and the HKMA's Banking
Conduct division in this exercise would be helpful for the industry to gain a better understanding of
how a principle-based approach is applied in each of the review, monitoring, investigation, and
enforcement functions.
In comparison to the Hong Kong Suitability Framework, the Singapore regime relies on an opt-in
approach by the investor, and accredited investors are classified in accordance with one simple
monetary threshold. With appropriate disclosure, banks are exempt from complying with the suitability
obligations in Singapore when dealing with all accredited investors who have opted in.66
The Code of Conduct can be amended to allow individual and corporate investors meeting certain
eligibility criteria to be classified as PIs eligible for suitability exemptions. For example, allowing Suitability
Obligations contained in paragraphs 15.4(a)(ii) and (e) to be exempted when dealing with an
individual or corporate who (either alone or with any of his/her associates on a joint account) has a
portfolio of no less than HK$40 million or total assets (excluding main residence) of no less than of
HK$80 million.67 Such exemptions should be subject to proper disclosure and the consent of the
investor – similar to the “opt-in” and disclosure mechanism adopted in Singapore. The consent
provided by the investor should be in writing and must be updated on an annual basis.
66 Banks have a detailed disclosure “Regulatory Safeguards that do not extend to AIs”, found commonly in the banks’ website. https://www.dbs.com.sg/per-
sonal/accreditedinvestor/default.page, https://www.credit-suisse.com/sg/en/legal/accredited-investor-disclosure.html
67 Reference is made to comparable markets in section IV
19
Sophisticated Professional Investors
The Code of Conduct can be amended to include a new category of PIs (i.e., “sophisticated PIs”) to
cover both individual and corporate investors who by virtue of their experience and sophistication
should be offered the ability to trade in a different manner to retail investors. The current test for
assessing the eligibility of a corporate professional investor in paragraph 15.3A(b) of the Code of
Conduct could be refined for use in assessing the experience and sophistication of an individual
investor. It is envisaged that the category of sophisticated PI would in practice be restricted to a relatively
small number of individual investors by virtue of their experience and sophistication. However, it is
believed that such individuals who opt-in to being treated as a “sophisticated PI” would benefit from
a wider choice of investment products and services by virtue of having opted out of the suitability
regime.
We would also recommend that “standard” disclosures be prepared when addressing and seeking
exemptions from the suitability requirements – similar to the prescribed Risk Disclosure Statements
as set out in Schedule 1 of the Code of Conduct.
Given its limited application, the “portfolio-based” assessment of suitability has not been fully
utilised by the industry when providing services to private banking customers. We believe that it is
an appropriate time for the HKMA or SFC to review and further streamline the regime in order to
better facilitate the adoption of a portfolio-based approach in the private banking sector.
20
Tax Complication for Private Wealth Management
in Hong Kong
Certain aspects in the current tax system in Hong Kong may have undermined the intention for
ultra-high-net-worth individuals (UHNWI), as asset owners, to further invest in Hong Kong-launched
private management products and opt for Hong Kong private wealth managers. The potential
adverse tax implications could have an indirect negative effect on the PWM industry in Hong Kong,
and would go against industry efforts to promote a more vibrant and comprehensive ecosystem in
Hong Kong.
In short, the overarching principle has long been that individuals are not taxed on their investment
income in Hong Kong unless such gains are related to Hong Kong real estate and the like. UHNWIs
have the flexibility to use different investment structures for their investments; that said, if they were
to use a Hong Kong private wealth manager or invest in Hong Kong private wealth products, they
may be subject to Hong Kong tax, which would not otherwise be charged against other individuals.
To retain private wealth managers’ talents in Hong Kong, attract more overseas private wealth managers
to set up and run their operations in Hong Kong, and attract both foreign and local investors to have
their assets managed by Hong Kong private wealth managers and allocated to Hong Kong wealth
management products, the FSDC has called for changes to the current tax regime to ensure that
individual asset owners are treated on an equal footing regardless of whether they are Hong Kong
residents or not.
The tax policy recommendations are similar to those for promoting family offices set up in Hong
Kong as both family offices and private wealth managers providing services mainly to HNWIs. The
FSDC is pleased to see that the tax policy recommendations, as set out in the Family Office Paper,
were acknowledged and addressed in the recent Budget Speeches.68 Additionally, the launch of a
consultation on the proposal to provide a profits tax concession for family-owned investment-holding
vehicles managed by single family offices in Hong Kong (the family office consultation) demonstrates
that the government is actively taking steps to address the issues identified in Hong Kong’s current tax
system. The FSDC has reiterated the importance of these additional enhancement measures, which
could bring further clarity and benefits to asset owners, and indirectly, to private wealth managers
(and family offices, and more broadly, the asset and wealth management industry in Hong Kong).
i. Applying the same tax treatment for investment by personal investment companies (PICs)
as individuals
PICs are a very common investment structure used by UHNWIs. As pinpointed in the Family Office
Paper, the FSDC recommends the Inland Revenue Department (IRD) to recognise the investments
of PICs as investments of the individuals themselves, and to apply the same tax treatments to such
investments provided certain commercial conditions are met, including but not limited to the following
conditions:
- more than 90% of the assets of the PICs must be financial assets;
- PICs need to be owned by an individual or a trust with all beneficiaries as individuals, and that
these relevant individuals are not engaged in the business of securities trading or dealing.
68
FSDC, FSDC welcomes 2022-23 Budget, February 2022, https://www.fsdc.org.hk/en/media/fsdc-welcomes-2022-23-budget
21
Same tax treatments for investment by PICs and that by individuals can be achieved by the IRD
adopting a more liberal interpretation of the existing law and guidelines on what is considered “carrying
on a trade or business” via a look-through approach (by referring to the tax exemption regime on
special purpose entities under the UTE Regime for Funds). As set out in the Family Office Paper,
measures can also be put in place to avoid inadvertent abuse by individuals who set up PICs to
carry on other trades or businesses.
ii. Removing the existing deeming provision under the UTE regime
As put forth in the Family Office Paper, the FSDC believes that the existing deeming provisions
under the UTE regime are broadly restrictive, which may discourage UHNWIs who are residents of
Hong Kong or intend on becoming residents of Hong Kong from investing in locally managed
private funds making use of the UTE regime. The FSDC suggests a review of the existing deeming
provisions with a focus on whether or not the existing deeming provisions would deter the genuine
investors with no tax avoidance intention, including UHNWIs, to invest in locally managed funds. As
mentioned above, individuals are generally not subject to tax in Hong Kong in respect of their investment
income. However, the fact that they can be caught by the deeming provisions under the UTE regime
would deter them from making investments in locally managed funds.
The FSDC recommends that the deeming provision be removed for individuals. To reinforce Hong
Kong’s status as a competitive, attractive, and inclusive asset and wealth management centre,
various measures have been taken over the past few years to enrich the asset and wealth
management ecosystem. These efforts include allowing the establishment of Hong Kong domiciled
funds in the form of an open-ended fund company or a Hong Kong limited partnership. If individuals
are unable to invest in Hong Kong products or the locally managed private funds which have relied
on the UTE regime due to the unfavourable tax implications, the Hong Kong fund platforms and UTE
would not be put to good uses, and this would go against the policy intentions of the overall regime.
With the above in mind, the FSDC has called for urgent changes in this regard.
The FSDC welcomes the steps taken to date to facilitate the growth of family offices in Hong Kong.
In particular, while the anti-avoidance provisions in the family office consultation is modelled on the
existing “deeming” provisions under the UTE regime for funds, it proposes two carve-outs, namely
for (i) Hong Kong resident individuals, and (ii) Hong Kong resident entities that are passive
investment-holding vehicles exclusively and beneficially owned by a single family, or a single family
office exclusively and beneficially owned by the single family, subject to certain anti-abuse measures
including there should not be any arrangement of shifting taxable income from the single family to
an family-owned investment holding vehicle for obtaining a tax benefit.69 These carve-outs represent
a positive step forward in providing tax certainty to investment-holding vehicles owned by UHNWIs
and their family members, in order to attract family offices to be set up and operated in Hong Kong,
and are in essence similar to the two additional enhancement measures provided above. As such,
the FSDC recommends that similar taxation principles and sentiments from the family office tax
concession be extended to PICs / individuals, which would be advantageous for both the PWM
industry and Hong Kong in further promoting Hong Kong as an asset and wealth management hub
in the region, and to help the city’s PWM industry reach new heights.
69 KPMG, The Proposed Family Office Tax Exemption Regime in Hong Kong, March 2022, https://home.kpmg/cn/en/home/insights/2022/03/tax-alert-03-
hk-the-proposed-family-office-tax-exemption-regime-in-hk.html
22
Education and Talent Development
Building a talent pipeline is essential to sustaining the growth of Hong Kong’s wealth management
industry. Attracting and retaining talent in Hong Kong's PWM industry requires an abundance of job
openings and career development opportunities. In other words, it is vital to create an environment to
attract asset management companies or private banks to station and expand in Hong Kong, for both
front and middle/back office.
With reference to the various research findings on the PWM industry,70,71 and its ancillary sectors (e.g.,
family office),72 talent supply is increasing but talent gaps remain, and the greatest talent gaps identified
are associated with particular skillsets at the experienced level with the right/high competence level,
e.g., the RM position continues to be a “top three” role where talent supply is most critical. Experience
and competency do not come overnight, but instead through a pipeline of growing talent at the entry
level, attracting mid-career transfer into the pipeline, and enhancing the quality of talent throughout
the pipeline.
This section considers the current status of talent development in Hong Kong’s wealth management
industry, covering entry level, mid-career, and continued skill set enhancement, and to provide
recommendations on further developing the talent pipeline from today’s foundation.
Local universities supply a substantial number of business/finance graduates every year. The challenge
is whether these graduates are aptly equipped, during their four years of study, with the required
entry level of knowledge of the wealth management industry and other financial services sectors,
such as banking securities and insurance.
While foundation programmes and academic courses are important to prepare students with the
right technical mindset, it would be beneficial to the students in terms of strengthening the professional
image of the wealth management industry and in preparing them for a wealth management career if
more industry-related courses are embedded into the curriculum. Without infringing each university’s
independency in curriculum design, there may be opportunities for the industry to help universities
build on this idea.
The University of Hong Kong, for instance, launched the Bachelor of Finance programme (Asset
Management and Private Banking) (BFin (AMPB)) in September 2017,73 with the first cohort graduating
in May 2021. The BFin (AMPB) is the first (and the only as of today) undergraduate programme in
Asia with a sector focus on building students’ career interest in asset management and private
banking. Other than the core curriculum for business graduates, the programme offers a number of
courses that deal with topics relevant to understanding the industry.
70 PWMA& KPMG, Hong Kong, a Leading Global Wealth Management Hub of the Future - 2018 White Paper, https://assets.kpmg/content/dam/kpmg/cn/pd-
f/en/2018/09/hong-kong-a-leading-global-wealth-management-hub-of-the-future.pdf
71 PWMA & KPMG, Hong Kong Private Wealth Management Report 2020, November 2020, https://assets.kpmg/content/dam/kpmg/cn/pdf/en/2020/11/hong-
kong-private-wealth-management-report-2020.pdf
72 FSDC, Family Wisdom, A Family Office Hub in Hong Kong, July 2020, https://www.fsdc.org.hk/media/lrej3ikz/fsdc_paper_no_45_family_wisdom_a_family_
office_hub_in_hong_kong_paper_eng.pdf
73 The University of Hong Kong, https://www.fbe.hku.hk/ug/programmes/bfin-ampb
74 OUHK, About the MAFWMF Programme, http://www.ouhk.edu.hk/wcsprd/Satellite?pagename=OUHK/tcSchWeb2014&l=C_BA&lid=1385191632981&c
=C_BA&cid=1385191632997&lang=eng&sch=BA&mid=0
23
Internship Programmes for Undergraduates
Recently, the FSTB co-organised the scheme of “Set Sail for GBA – Scheme for Financial
Leaders of Tomorrow” with the Greater Bay Area Homeland Youth Community Foundation.75
Additionally, in 2017, the FSTB also launched a Pilot Programme to enhance talent training for the
asset and wealth management sector (WAM Pilot Programme),76 for which the Hong Kong
Investment and Securities Institute (HKSI) was appointed as the implementation agent. Despite the
WAM Pilot Programme being discontinued after 2022, continual effort should be devoted to
nurturing talent for the asset and wealth management sector.
The Pilot Apprenticeship Programme for Private Wealth Management was launched in 2017. The
Apprenticeship Programme is jointly organised by the HKMA and PWMA and administered by the
Hong Kong Institute of Bankers (HKIB).77 The Apprenticeship Programme includes two consecutive
summer internship experiences in the participating institutions (which are private banks and members
of the PWMA), leading to a potential job offer with that institution after the apprentices have graduated.
The Apprenticeship Programme is open to all full-time students in their first to third year of study in
a university based in Hong Kong.
Both the Apprenticeship Programme and the WAM Pilot Programme offer summer internship opportunities
to non-final year undergraduates studying at a Hong Kong-based university, with an aim to enhance
talent training and pipeline for the asset and wealth management sector, and to facilitate the sector’s
sustainable development in the long run. Please refer to Appendix 8 for further details on these
internship programmes.
A Need for Structured Training Programmes for Entry Jobs for Fresh Graduates
While the general banking industry (e.g., retail banking or corporate/commercial banking) has been
building its talent pipeline through hiring a meaningful number of management trainees under a
more structured training programme, the progress for the wealth management industry in offering
structured training leaves much to be desired.
Most wealth management firms or private banks do not have structured training programmes. For
those handful firms, the recruitment process of fresh graduates or postgraduates possibly only started
in the last few years, and the overall number of trainee intake is small. This phenomenon likely stems
from the fact that the PWM firms or private banks are geared towards immediate productivity from
the added headcounts, as well as the fact that most firms are not yet ready to provide a structured
training programme.
75 The Greater Bay Area Homeland Youth Community Foundation, Set Sail for GBA - Scheme for Financial Leaders of Tomorrow, https://gbayouth.org.hk/en/-
scope/set-sail-for-gba-scheme-for-financial-leader-of-tomorrow
76 HKSI, Pilot Programme to enhance talent training for the asset and wealth management sector, https://www.hksi.org/en/development/continuous-learn-
ing/wam-pilot-programme/wam-pilot-programme/
77 PWMA, Apprenticeship Programme, http://pwma.org.hk/index.php/Index/content/id/62
24
Mid-career Transfer and Overseas/ Mainland Chinese Talent
As noted in earlier sections, a firm/private bank typically hires bankers from other firms/private
banks, creating a “musical chairs” situation of bankers constantly moving around. This model is
deemed unsustainable for the industry and does not add any new talent to the industry overall.
Another route for hiring bankers or other staff is through attracting talent from sectors outside of the
wealth management industry. The sectors that may have the best fit for the “mid-career” transfer
would be the retail wealth management divisions of retail banks, corporate and commercial
banks, accounting and audit, private equity, equity and fixed income research, and equity
brokers/sales. With the lateral hire of bankers or staff from other industries, such mid-career
employees could be better equipped with the necessary skills and knowledge of the PWM
industry and increase their mobility to a new career stream. For the employer, the risk of hiring
transferees will be lowered correspondingly and can be better managed if the industry takes a
more proactive approach in pre-empting potential risks.
Notably, the HKIB, as the administrator for the Enhanced Competency Framework (ECF) on Retail
Wealth Management (RWM), has provided the relevant training and examination. While the ECF on
RWM is quite different and independent from the ECF on PWM, the ECF on the RWM industry can
provide a preview for those interested in wealth management and becoming an employee in RWM
firms.
The ECF on RWM was launched in 2018 to provide professional certifications for staff working in the
RWM industry. As of May 2022, there were a total of 1,684 professional qualification holders of the
Associate Retail Wealth Professional (ARWP), and the Certified Retail Wealth Professional (CRWP),
which are the Core Level and Professional Level certifications of the ECF on RWM, respectively.78
There are certain similar competencies in serving RWM clients and PWM clients, and some of the
1,684 accredited professionals79 in the RWM industry can certainly be a pipeline for career transfer
to the PWM industry.
In light of the population size of those working in retail marketing, there is room for the HKIB to attract
more retail banking industry practitioners to sit for the accreditation,80 which would be a solid pipe-
line feeding into the wealth management industry. Other target sectors include but are not limited to
corporate and commercial banks, accounting and audit, private equity, equity and fixed income
research, and equity brokers/sales. The PWMA, HKIB, and HKSI, with input and encouragement
from the HKMA, are currently working on a bridging programme of training and assessment. Retail
wealth managers, who have passed the ECF on RWM and are certified as CRWP, would be allowed
to qualify for Certified Private Wealth Professional (CPWP) under the ECF on PWM. Such a scheme
is intended to encourage CRWPs to upskill and become PWM practitioners.
78
HKIB, Registers of Certified Individuals (CI), https://www.hkib.org/page/159
79
Ibid
80 As compared to 2,176 CPWP accredited professional in the PWM industry.
25
Attracting Talent from Overseas and Mainland China
The Talent List of Hong Kong81 was first published by the Hong Kong Government in 2018, with
the aim of attracting high-calibre talent in an effective and focused manner to support Hong
Kong’s development into a high value-added and diversified economy. Upon review in 2021, the
Talent List currently comprises 13 professions. The Talent List website displays the professions
needed the most in terms of talent for Hong Kong. It also provides information for those that are
eligible for the immigration facilitation under the Quality Migrant Admission Scheme (QMAS), which
is a quota-based entrant scheme.
With respect to finance talent, “asset management professionals” and “fintech professionals” are
included on the Talent List, and specifically cover investment analysts, investment consultants, and
fund managers. Such eligible professionals who meet the requirements of the Talent List may enjoy
immigration facilitation and benefit from the government policy to propel the development of Hong
Kong’s asset and wealth management business.
The ECF on PWM Industry, endorsed by the HKMA and the PWMA, was launched in 2014, with training
programmes and examinations hosted by the HKSI and the HKIB.
Candidates who pass the ECF on PWM Industry examinations, subject to a minimum of three years
of relevant working experience, and are currently working in one of the member banks of PWMA, will
be certified with CPWP certification. The CPWP certification was established to recognise and incentivise
staff of PWMA member institutions who are seeking to enhance their skill set and advance their
career within the PWM industry.82 It represents the competency of a frontline officer in the PWM
industry. A competency standard has been adopted in assessing the candidate, taking into
account factors of not only technical skills on investment, portfolio management, and risk, but also
holistic expectations for frontline staff, including adherence to ethical standards, fair client
treatment, and understanding regulations.
The following table shows the number of certifications in CPWP over the past six years:
No. of current accredited CPWP 1,781 1,950 2,086 2,159 2,211 2,326
Source: PWMA
26
With a total of 2,326 certified CPWPs in 2021, the industry would either need to plan a talent-building
pipeline from graduate level, or attract more mid-career transfers. A point to note is that a big part of
the attrition from the CPWP certification might be due to experienced practitioners moving into
the Family Office / External Asset Managers arena. This trend will continue as Hong Kong is
positioned to develop into an Asian Family Office hub.
In terms of expanding the talent pipeline into the wealth management industry, reference can be
drawn from the CPWP Associate certification, which was introduced in June 2021.83 Any staff of
PWMA member firms who pass the ECF examinations are eligible to apply for the certification,
regardless of experience. Full CPWP status can be obtained once a staff member has obtained the
required front-line experience. This approach may attract talent from graduates, from mid-career
transfer and those working in the support functions of the wealth management industry, to ultimately
move towards frontline job positions.
The HKSI, PWMA, and HKIB frequently host training sessions and seminars on thematic topics related
to the wealth management industry. A number of these training sessions / seminars hosted by HKSI
and HKIB are eligible for financial reimbursement under the FSTB WAM Pilot Programme.84
Under the Financial Reimbursement Scheme of the WAM Pilot Programme, attendees enrolled in the
eligible courses can reimburse 80% of the course fees up to a cap of HK$10,000 for the WAM Pilot
Programme. The Financial Reimbursement Scheme aims to upgrade the competency standards of
industry practitioners as well as attract other professionals to learn about wealth management. The
Financial Reimbursement Scheme was revised in 2020 to expand the eligibility of reimbursement in
order to make the scheme more effective.
Our Recommendations
i. Developing more robust master’s programmes in wealth and asset management in Hong Kong
Back in 2018, the idea of “develop[ing] a flagship taught postgraduate degree to position Hong
Kong as a hub for PWM learning and innovation” 85 was put forward by the PWMA and KPMG in their
joint White Paper. The same recommendation was also made in the Family Office Paper. The FSDC
proposes launching practice-based learning for the training of wealth management professionals at
both undergraduate and postgraduate levels.
Leveraging on the Undergraduate Programme at the University of Hong Kong and the Postgraduate
Programme at the Hong Kong Metropolitan University, there is room to further develop more robust
Master’s Programmes in wealth and asset management to attract and nurture mid-career talent
to join or potentially join the PWM industry.
27
ii. Nurturing direct collaboration between universities and the industry
The recommendation made in the Family Office Paper on establishing a designated task force to
work with the industry on reviewing the programme design of relevant courses should be further
explored. In particular, embedding industry-related courses in a curriculum is an effective way to
breed student interest in pursuing a career in the financial services industry. This is similar to the
approach where universities have embedded courses into their curriculum relevant to the Hong
Kong Institute of Certified Public Accountants (HKICPA) qualification or the Chartered Financial
Analyst (CFA) qualification.
One of the topics that could be incorporated into a business curriculum is Paper 1 of the Licensing
Examination for Securities and Futures Intermediaries.86 The Paper itself provides a comprehensive
overview of the securities industry, and will inculcate students with good entry-level knowledge of
the securities and investment industry. The contents of the Paper can be delivered on both a
research and application basis, which will be beneficial to students who are interested in entering
the financial industry. Support from the industry will be necessary in various aspects, such as recommending
or referring competent teachers with relevant industry experience, to foster collaboration between the educational
institution and industry, as well as to provide more practical and tailor-made teaching materials for
students.
The same designated task force would also look into a more structured and coordinated
out-of-classroom experience for students. With the extensive use of e-platforms, this may benefit a
much wider student population. Extended smaller group interactions are also worth exploring.
In line with the recommendations proposed in the Family Office Paper, the Government and regulators,
together with the industry and professional associations, should put in place a comprehensive suite
of training programmes for talent development.87 Such training programmes should target talent
from a specific sector within the financial services industry. For instance, it could be a certificate or
diploma course on “Investment Theories and Portfolio Analysis” targeting corporate and commercial
bankers, or a “Investment Risk Management and Suitability” course targeting equity traders.
The PWMA may also promote the ECF on PWM to attract talent from other industries. It would also
assist with brand building and attracting overseas/Mainland Chinese talent to Hong Kong to take up
positions within the wealth management industry in a broader sense, including sales/marketing,
RMs, compliance, family office, etc.
86 The Licensing Examination for Securities and Futures Intermediaries is operated by the Hong Kong Securities and Investment Institute
87 FSDC, Family Wisdom: A Family Office Hub in Hong Kong, July 2020, https://www.fsdc.org.hk/media/lrej3ikz/fsdc_paper_no_45_family_wisdom_a_family_
office_hub_in_hong_kong_paper_eng.pdf
28
Appendices
Appendix 1 - Key Features of Hong Kong AML/CFT Regime
Hong Kong’s effective system in combatting AML/CFT issues is enshrined in various ordinances
supplemented by industry-specific guidelines,88 circulars, and FAQs published by the
respective regulators from time to time. There are several ordinances pertaining to the AML/
CFT regime in Hong Kong, including:
• The Anti-Money Laundering and Counter-Terrorist Financing Ordinance (Cap. 615) (AMLO)
• Weapons of Mass Destruction (Control of Provision of Services) Ordinance (Cap. 526) (WMDO)
AML regime
The AMLO, which came into force on 1 April 2012, is the primary statute governing Hong Kong’s
AML compliance regime with the key provisions being found in Schedule 2. In addition to the AMLO,
the money laundering offence in Hong Kong is contained in section 25 of the OSCO and section 25
of the DTROP.89 CFT obligations can be found in the UNATMO, UNSO, and WMDO. In short, the
UNATMO and regulations under the UNSO implement sanctions imposed by the United Nations
Securities Council, while the WMDO regulates the provision of services that are suspected to be
related to the proliferation of weapons of mass destruction.
88 The main ones being the guidelines on AML and CFT published by the SFC for licensed corporations and associated entities (SFC AML Guideline),
published by the HKMA for authorised institutions and stored value facility licensees (HKMA AML Guideline), published by the Insurance Authority (IA) for
authorized insurers and reinsurers carrying on long term business, and licensed individual insurance agents, licensed insurance agencies, and licensed
insurance broker companies carrying on regulated activities in respect of long term business (Insurance Ordinance (Cap. 41) (IO)) (IA AML Guideline).
89 Section 25 of the OSCO provides that a person commits an offence if he or she deals with property, knowing or having reasonable grounds to believe that
the property in whole or part directly or indirectly represents proceeds of an indictable offence. Section 25 of the DTROP is similar but applies to drug
trafficking.
29
Customer due diligence (CDD)
The key AML compliance and CDD obligations are contained in Schedule 2 to the AMLO, under
which financial institutions are required to undertake CDD measures under a risk-based approach.
These involve: (i) identifying their customers and verifying their identities using documents and information
from reliable and independent sources, (ii) where there is a beneficial owner in relation to the
customer, verifying the beneficial owner's identity; (iii) obtaining information that should be commensurate
with the risk profile of the customers and the nature of the business relationships, which amongst
others, may include the initial and ongoing source(s) of wealth or income; and (iv) if a person
purports to act on behalf of the customer, identifying the person and taking reasonable measures to
verify the person’s identity using documents, data, or information provided by a reliable and independent
source; and verifying the person’s authority to act on behalf of the customer.
Enhanced CDD measures must be conducted in circumstances perceived to pose higher risks
including: (i) where the customer is not physically present for identification purposes; (ii) where the
customer or any of its beneficial owners is known to be a “politically exposed person” (PEP),90 or (iii)
other situations that by their nature might present a higher risk of money laundering or terrorist
financing.
Schedule 2 to the AMLO requires financial institutions to continuously monitor the business relationship
with a customer by adopting a risk-based approach by, among others, (i) occasionally reviewing
CDD documents and information relating to the customer to ensure that they are up-to-date and
relevant; (ii) conducting appropriate scrutiny of transactions carried out for the customer to ensure
that they are consistent with the customer’s profile; and (iii) identifying and examining transactions
that are complex, unusual, and have no apparent economic or lawful purpose.
Reporting obligation
The obligation to report suspicious transactions is contained in section 25A of the OSCO, section
25A of the DTROPO, and section 12 of the UNATMO. A reporting obligation arises where a person
– applying to any person, not just a regulated person – who knows or suspects that any property (in
whole or part, directly or indirectly) represents proceeds of, or was, or is intended to be used in connection
with an indictable offence, or drug trafficking, or is terrorist property. The person shall, as soon as it
is reasonable for him or her to do so, disclose that knowledge or suspicion, or the information or matters
on which the knowledge or suspicion is based, by filing a suspicious transaction report with the Joint
Financial Intelligence Unit. An employee may alternatively disclose to an appropriate person (the
money laundering reporting officer) in accordance with the procedure established by his or her
employer.
90 Based on the information publicly known or in the possession of the financial institution. A PEP is an individual who has been entrusted with a prominent
public function in a place outside the People’s Republic of China and includes a head of state or government; senior politician; senior government, judicial,
or military official; senior executive of a state-owned corporation, and important political party official, but does not include a middle-ranking or more junior
official of any of these categories. A PEP includes such an individual’s spouse, partner, child, or parent, as well as close associate (with which the individu-
al has close business relations, or which is the beneficial owner of a legal person or trust set up for the benefit of the individual).
30
Record keeping
Under Schedule 2 to the AMLO, financial institutions must keep records and documents relating to
their CDD, customer accounts, correspondence, and transactions. Records of customer transactions
must be kept for at least five years after the transaction is completed, while other customer records
must be kept throughout the life of the business relationship with the customer and for a period of at
least five years after the termination of the business relationship.
Pursuant to the HKMA AML Guideline and the IA AML Guideline, AIs and insurance institutions
should conduct institutional risk assessments every two years to assess their risks in relation to their
customers, the jurisdictions their customers are from and in, the jurisdictions they have operations
in, and their products, services, transactions, and delivery channels. The SFC AML Guideline similarly
requires risk assessment in terms of country, customers, product/service, and delivery/distribution
channel risks. Financial institutions should also implement appropriate AML/CFT measures as
provided for in Schedule 2 to the AMLO (and monitor their effectiveness and enhance or simplify
procedures and controls as appropriate).
The HKMA AML Guideline, the SFC AML Guideline, and the IA AML Guideline all require, at a minimum,
oversight by the senior management91 and appointment of a compliance officer,92 and a money launder-
ing reporting officer.93 Other than compliance management arrangements, AML/CFT systems
should include an independent audit and review function, employee screening procedures, and an
ongoing employee training programme.
Groups
Schedule 2 to the AMLO requires Hong Kong incorporated regulated institutions with overseas
branches or subsidiary undertakings that carry on the same business as a financial institution, as
defined in the AMLO to implement group-wide AML/CFT systems, to apply the relevant requirements
to all branches and undertakings in the group. The HKMA AML Guideline, the SFC AML Guideline,
and the IA AML Guideline allow financial institutions to rely upon their overseas intermediaries of the
same financial groups to perform CDD measures.
Inspections
Section 9 of the AMLO provides power on the part of relevant authorities such as the HKMA, SFC,
IA, and Companies Registry to conduct routine inspections at business premises as well as inspect
and make copies of and inquiries concerning records or documents to ascertain whether financial
institutions or Trust or Company Service Provider (TCSP) licensees are complying with the AMLO,
including Schedule 2.
91 Including in implementing effective AML/CFT systems, and approving, for example, the establishment or continuance of high-risk business relationships
and third-party payments.
92 The compliance officer should be at management level and have overall responsibility for the establishment and maintenance of the authorized
institution/licensed corporation’s AML/CFT systems.
93 The money laundering reporting officer should be a member of senior staff and act as the central reference point for suspicious transaction reporting.
31
Appendix 2 - Development of Professional Investor Regime in Hong Kong
Section 5(1) of the SFO prescribes the statutory functions of the SFC, including:
(a) To take such steps as it considers appropriate to maintain and promote the fairness, efficiency,
competitiveness, transparency, and orderliness of the securities and futures industry (section
5(1)(a) of the SFO).
(b) To encourage the provision of sound, balanced, and informed advice regarding transactions or
activities related to financial products (section 5(1)(e) of the SFO).
(c) To secure an appropriate degree of protection for members of the public investing in or holding
financial products, having regard to their degree of understanding and expertise in respect of
investing in or holding financial products (section 5(1)(l) of the SFO).
In view of these statutory functions, it is inevitable that the SFC feels obliged to actively promote
investor protection through intermediaries. As such, intermediaries are required to provide their
clients with informed advice concerning financial products and ensuring that such products are
suitable for their clients. There can be no doubt that investor protection and market integrity loom
large in influencing the SFC in the performance of its regulatory functions, including its approach to
the manner in which licensed and registered persons must deal with their clients.
Although the SFC has a statutory obligation to promote investor protection, the SFO provides that
this function is conditional and must be balanced against other considerations. This is clear from
section 5(1)(l) of the SFO, which requires the SFC to secure an “appropriate” degree of protection
for members of the investing public. In recognition of this, the SFO included provisions for a class of
investors, known as “professional investors”, who are considered not to require certain protections
under the SFO, including:
(a) Being protected from receiving advertisements, invitations, and documents relating to securities,
structured products, or collective investment schemes, the issue of which has not been authorized
under the SFO (section 103(1) and (3)(k) of the SFO);
(b) Being protected from unsolicited calls by intermediaries (section 174(1) and (2)(a) of the SFO);
and
(c) Being protected from receiving offers to acquire or dispose of the securities of, or issued by,
corporations, multilateral agencies, and government and municipal government authorities
(section 175(1) and (5)(d)(i) of the SFO).
32
The term “professional investor” is defined in section 1 of Part 1 of Schedule 1 of the SFO by reference to
institutions, such as financial intermediaries, insurers, and government agencies, which are sophisticated
and clearly not in need of the same level of protection under the SFO as other less sophisticated
investors. These institutional PIs fall under paragraphs (a) to (i) of the definition of “professional
investor” under the SFO. Additionally, paragraph (j) of the SFO definition of “professional investor”
provides that the SFC may separately make rules under section 397 of the SFO, prescribing other
classes of persons as being PIs. These rules are known as the PI Rules and have application to other
types of corporate PIs and to Individual PIs.
The PI Rules came into force on 1 April 2003 and prescribed the following four classes of PIs:
(a) A trust corporation entrusted with total assets of no less than HK$40 million;
(b) An individual, either alone or with any of his or her associates on a joint account, having a portfolio
of no less than HK$8 million or its equivalent in any foreign currency;
(c) A corporation having a portfolio of no less than HK$8 million or its equivalent in any foreign
currency, or total assets of no less than HK$40 million or its equivalent in any foreign currency;
and
(d) A corporation whose sole business was to hold investments and which was wholly owned by an
individual who, either alone or with any of his or her associates on a joint account, had a portfolio
of no less than HK$8 million or its equivalent in any foreign currency.
For the purposes of the PI Rules, “associate” in relation to an individual was defined to mean a
spouse or child, and “portfolio” was defined to mean securities, a certificate of deposit issued by a
Hong Kong bank, restricted licence bank or deposit-taking company or by a foreign regulated bank,
and money held by a custodian.
The SFO permits the SFC to adjust regulatory requirements, which it is empowered to impose on
licensed or registered persons in relation to their interaction with PIs. These adjustments are principally
provided for under the Code of Conduct. In 2003, paragraph 15.1 of the Code of Conduct relieved
licensed or registered persons, when dealing with PIs, from the obligations to comply with certain
regulatory requirements stipulated in paragraph 15.5, namely:
(a) In respect of information about clients, the need to establish a client’s financial situation, investment
experience and investment objectives, and the need to ensure the suitability of a recommendation
or solicitation for a client;
(b) In respect of client agreements, the need to enter into a written agreement with a client and the
provision of relevant risk disclosure statements;
(c) In respect of discretionary accounts, the need to obtain from a client an authority in written form
prior to effecting transactions for the client without his or her specific authority, and the need to
explain the authority and to confirm it on an annual basis;
(d) In respect of information for clients, the need to inform a client about the licensed or registered
person and the identity and status of its employees and others acting on its behalf, the need to
confirm promptly with a client the essential features of a transaction after effecting a transaction
for the client, and the need to provide a client with documentation on the Nasdaq-Amex Pilot
Program.
33
In 2003, the Code of Conduct distinguished between the institutional PIs stipulated in paragraphs
(a) to (i) of the SFO definition of “professional investor” and the other classes of PI prescribed under
the PI Rules. Licensed or registered persons were not required to comply with the requirements
referred to in the preceding paragraph when dealing with institutional PIs. However, when dealing
with the other classes of PIs, a licensed or registered person was only able to waive compliance with
those requirements after assessing and being reasonably satisfied that the client was knowledgeable
and had sufficient experience in relevant products and markets. The assessment process required
a licensed or registered person to have regard to:
(b) The frequency and size of trades, with 40 transactions per annum considered the minimum
acceptable number;
(c) The client’s dealing experience, with two years of active trading considered the minimum
acceptable period; and
(d) The client’s awareness of the risks involved in trading in the relevant markets.
(e) To provide a written explanation to the client concerning the risks and consequences of being
treated as a PI, particularly the information that would not be provided to him or her, and that he
or she retained the right to cease being treated as a PI;
(f) To obtain a written and signed declaration from the client acknowledging these matters and
consenting to be treated as a PI; and
(g) To implement procedures for an annual exercise to be carried out to ensure that the client
remained a PI and elected to continue being treated as a PI.
Under paragraph 15.2 of the Code of Conduct, licensed or registered persons dealing with Institutional
PIs are automatically exempt from compliance with the obligations stipulated in paragraphs 15.4
and 15.5 of the Code of Conduct.
Paragraph 15.4 of the Code of Conduct stipulates the following obligations which, unless an exemption
is provided for, are imposed on licensed or registered persons:
(a) The need to establish a client’s financial situation, investment experience, and investment
obligations, except where the licensed or registered person is providing advice on corporate
finance work;
(c) The need to assess the client’s knowledge of derivatives and to characterize the client based
on his or her knowledge of derivatives;
34
(d) The need to enter into a written agreement and the provision of risk disclosure statements;
(f) The need for a licensed or registered person to obtain from the client an authority in written form
prior to effecting transactions for the client without his or her specific authority;
(h) The need to disclose benefits receivable for effecting transactions for a client under a discretionary
account; and
(i) The need to ensure suitability of a transaction in a complex product, to provide sufficient information
about a complex product and to provide warning statements.
Paragraph 15.5 of the Code of Conduct stipulates the following obligations which, unless an exemption is
provided for, are imposed on licensed or registered persons:
(a) The need to inform the client about the licensed or registered person and the identity and status
of its employees and others acting on its behalf;
(b) The need to confirm promptly with the client the essential features of a transaction after effecting
a transaction for a client; and
(c) The need to provide the client with documentation on the Nasdaq-Amex Pilot Program.
While they are automatically exempt from compliance with the obligations stipulated in paragraph
5.5 of the Code of Conduct, they are only exempt from compliance with the obligations stipulated in
paragraph 15.4 if they are reasonably satisfied that a Corporate PI meets each of the following
requirements of paragraph 15.3A(b) in relation to relevant products and markets:
(a) It has the appropriate corporate structure and investment process and controls concerning the
making of investment decisions;
(b) The person(s) responsible for making investment decisions on its behalf has(have) a sufficient
investment background; and
(c) It, through the person(s) making an investment decision, is aware of the risks involved.
Having satisfied these requirements, a licensed or registered person dealing with Corporate PIs and
hoping to be exempt from compliance with paragraph 15.4 of the Code of Conduct, must satisfy
each of the following requirements of paragraph 15.3B:
(a) Obtain a written and signed declaration of consent from the client;
(b) Fully explain to the client the consequences (i.e., the regulatory exemptions to which the
licensed or registered person will be entitled) of being treated as a PI and that the client has the
right to withdraw from being treated as such at any time; and
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(c) Specify that the client is treated as a PI in a particular product and market, and inform the client
that he has a right to withdraw from being treated as a PI, whether in respect of all products or
markets or any part thereof.
The licensed or registered person must also carry out an annual exercise confirming that the client
continues to meet the requisite requirements under the PI Rules.
A licensed or registered person dealing with Individual PIs is not entitled to exemption from compliance
with the obligations stipulated in paragraph 15.4 of the Code of Conduct, but is entitled to exemption
from compliance with the obligations stipulated in paragraph 15.5, provided he or she satisfies each
of the requirements of paragraph 15.3B, as described in the preceding paragraph.
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Appendix 3 - Suitability Obligations under the Code of Conduct
Paragraph Description
Para 5.1 …should take reasonable steps to establish…each client’s financial situation, investment
experience, and investment objectives…
Para 5.2 Having regard to information about the client…, the licensed or registered person should,
when making a recommendation or solicitation, ensure the suitability of the recommendation
or solicitation for that client is reasonable in all the circumstances
Para 5.3 a licensed or registered person providing services to a client in derivative products…
should assure itself that the client understands the nature and risks of the products and
has sufficient net worth to be able to assume the risks and bear the potential losses of
trading in the product
Para 5.1A …as part of the know your client procedure, a licensed person should assess the client’s
knowledge of derivatives and characterize the client based on his knowledge of derivatives
(effective 4 June 2010)
Para 5.5 a licensed or registered person providing services to a client in complex products should
ensure that –
(a) a transaction in a complex product is suitable for the client in all circumstances
(b) sufficient information on the key nature, features and risks of a complex product is
provided so as to enable the client to understand the complex product before making
an investment decision
(c) warning statements in clear and prominent manner
(effective 6 April 2019)
s8.3 & s8.3A “where a licensed or registered person distributes an investment product… [he] should
deliver the following information to the client prior to or at the point of entering into the transaction:
(a) the capacity (principal or agent) in which a licensed or registered person is acting
(b) affiliation of the licensed or registered person with the product issuer
(c) disclosure of monetary and non-monetary benefits94
(d) terms and conditions in generic terms under which client may receive a discount of
fees and charges from a licensed or registered person”
(effective March 2014)
94
Please refer to Appendix 6 for an example of how disclosures of monetary and non-monetary benefits are generally made.
37
Appendix 4 - Circulars Issued since the 2008 Global Financial Crisis in Relation
to the Suitability Obligations95
23 Feb 2009 SFC Circular regarding self-examination of controls and procedures on Suitability
Obligations
8 Sep 2009 SFC Simplified arrangements for selling of RMB Sovereign Bonds
2 Sep 2010 SFC Circular regarding Code of Conduct requirements with respect to derivative
products
31 Mar 2016 SFC Distribution of bonds listed under Chapter 37 of the Listing Rules
25 Jan 2018 SFC Compliance failure in distribution of fixed income and structured products
30 Oct 2018 HKMA Sale and Distribution of Debt Instruments with Loss-absorption Features
and Related Products
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Date Issued by Topic
22 Mar 2019 SFC FAQs on implementation of additional protective measures for complex
products
13 Jun 2019 SFC Implementation of regulatory requirements for sale of complex products
8 Jul 2019 HKMA Frequently Asked Questions on Sale and Distribution of Debt Instruments
with Loss-absorption Features and Related Products
25 Sep 2019 HKMA Investor Protection Measures in respect of Investment, Insurance and Mandatory
Provident Fund Products
27 Mar 2020 SFC Reminder of important obligations to ensure suitability and timely dissemination
of information to clients
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Appendix 5 - Example of “Investment Rationale Check-box” Used by Financial
Institutions
R9 Transaction aligns with your bullish/bearish view on the underlying assets and your desired
positioning for yield enhancement or capital gain
R11 Transaction aligns with your decision to realise profit / cut loss by closing out an existing position
R12 Transaction allowing you to buy /sell all/part of the underlying asset at your desirable predetermined
price/target within the contract period despite the investment risks may be higher than other
structured products
R13 The transaction amount was specifically requested by you. The transaction or the account only
forms a small part of your estimated net worth
R14 The transaction amount was specifically requested by you. The Bank understands you would
like to reconsider the CIP parameters to cater for your investment activities in the coming
days/weeks/months
R15 Despite the long tenor of the product, you have a succession plan on the account
R16 The Bank understands you are planning for cash/assets to be injected to the account which
would mitigate the mismatches
R17 The Bank understands you have designated that account for this type of investment
R18 The Bank understands you have other accounts elsewhere to diversify your asset allocation
R19 The account has recently conducted a CIP review and the new parameters agreed in CIP
review will mitigate the mismatches
R20 You would like to re-balance your portfolio in the coming days/weeks/months
R21 Taking into account the series of other transactions on the day, the mismatches will be resolved
R22 Roll over of current holding and mismatches will be resolved after the current holding is settled
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R23 You understand that the product/security is liquid in the secondary market under normal
market condition despite it exceeds your investment time horizon
R24 The transaction aligns with your objective to hedge your interest rate exposure
R25 The transaction aligns with your objective to hedge your equity exposure
R26 The transaction aligns with your objective to hedge your currency/commodity exposure
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Appendix 6 - Disclosure of Monetary And Non-monetary Benefits – Example of
How Disclosures Are Generally Made
Bond Borrowing and Lending Fee Up to 50% of the lending fee received from the counterparty
42
Appendix 7 - Hong Kong - PI Regime
43
Appendix 8 – Internship Programmes Available for Undergraduate Students
The HKMA and PWMA jointly organise an Apprenticeship Programme which includes a two consecutive
summer internship experience in the participating institutions (private banks), which are members of
the PWMA. The Apprenticeship Programme is open to full-time students in their first to third year of
study in a university based in Hong Kong.
The Apprenticeship Programme has attracted a lot of students’ attention and the number of applicants
has increased by four folds over the last three years.
Source: PWMA
The number of take-ups will depend on the number of participating institutions as well as the number
of headcount available. However, the quality of the applicants will be the most determinant factor of
the number of interns intake. The higher quality of the applicants, the higher chance that more firms
will participate and are prepared to give out offers.
The Apprenticeship Programme offers a return second year internship offer, i.e. an Apprentice is
able to work in the firm for two consecutive summers, provided that the firm is satisfied with the first
session performance. The return rate for the second session internship ranges between 58% and 73%.
Source: PWMA
The return rate of the second session (as to whether the participating interns are able to secure a
return offer) hinges again on the quality of the apprentices. On the other hand, there are also other
influencing factors such as whether the return offer appears more attractive than the other options
that the apprentice has obtained in other institutions or channels.
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While the number of intakes is still insignificant in the context of the whole industry, the Apprenticeship
Programme has effectively heightened the students/graduates' awareness of the PWM industry and
boosted the profile of the PWM industry as a premier choice of career for graduates. This is clearly
reflected in the number of applications which has been increasing significantly on a year-on-year
basis.
The WAM Pilot Programme was launched by the FSTB in 2016, targeting at undergraduate students
and in-service practitioners, with a view to attracting new blood and enhancing the professional
competency of the sector.
The SIP is another well sought-after internship programme with a focus on the securities and investment
industries, which is open to all full-time students studying in a university in Hong Kong. Both the
number of participating institutions and the number of applicants have doubled over the last three
years.
Out of which:
Banks 5 2 0 2
Licensed Corps 20 21 24 41
Trustee 3 2 1 2
Out of which
Banks 19 6 0 6
Licensed Corps 36 49 65 65
Trustee 6 0 0 6
While the PWMA participating institutions are private banks, most of the SIP participating institutions
are licensed corporations, though there are two banks and two trustee companies in the year 2020.
The SIP was revamped in 2020 with relaxation to include students of all tertiary institutions and to
include non-local full-time students, which has likely attributed to the surge in the number of applicants
in 2020.
Analogous to the PWMA Pilot Programme, despite that the number of final intern intake of the SIP
remains insignificant in the context of the entire industry, the SIP programme has also raised
students' awareness of the securities and investment industries and as a result of which, more graduates
are willing to consider the securities and investment industry as a top choice of career. Accordingly,
improving the quality of students would definitely be one of the key driving forces to attract more
firms to participate in the programme and make more offers.
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Glossary
“AI” Authorised Institution as defined under the Banking Ordinance (Cap.
155 Banking Ordinance of Hong Kong)
“Code of Conduct” Code of Conduct for Persons Licensed by or Registered with the Securities
and Futures Commission
“Code of Conduct PI” Institutional PIs, Corporate PIs and Individual PIs
“DTROP” Drug Trafficking (Recovery of Proceeds) Ordinance (Cap. 405 of Hong Kong)
“Family Office Paper” FSDC Paper No.45, entitled “Family Wisdom: A Family Office Hub in
Hong Kong” and published in July 2020
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“HKMA AML Guideline” The guidelines on AML and CFT published by the HKMA (as revised in
October 2018) for AIs
“HNW” High-net-worth
“IA AML Guideline” The guidelines on AML and CFT published by the IA for authorised
insurers and reinsurers carrying on long term business, and licensed
individual insurance agents, licensed insurance agencies and licensed
insurance broker companies carrying on regulated activities in respect
of long-term business
“ID” Identification
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“RWM” Retail Wealth Management
“SFC AML Guideline” The guidelines on AML and CFT published by the SFC (as revised in
September 2021) for licensed corporations and associated entities
“Suitability Obligations” The set of obligations covering how intermediaries should deal with the
clients when providing dealing and advisory services relating to any
financial product. The obligations may include knowing your client,
product due diligence, suitability assessment, risks disclosure and
documenting investment rationale
[for Hong Kong, the set of obligations are found in the Code of Conduct;
for Singapore, the set of obligations are primarily found in the Financial
Advisory Act]
“Suitability Framework” The regulatory regime governing Suitability Obligations and the relevant
exemptions
“WAM Pilot Programme” The Pilot Programme launched by FSTB in 2017 with a view to enhancing
talent training for the asset and wealth management sector
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Acknowledgement
The FSDC would like to thank the following working group members for their valuable input:
Mr Jeremy Dinshaw Lam
Ms Samantha Bradley
Mr CM Chan
Mr Mark Dickens
Mr Edward Ho
Mr Rex Ho
Mr Xu Jianhong
Ms Florence Kui
Mr Mark Shipman
Mr Peter Stein
Mr Patrick Tsang
Prof Anna Wong
Dr King Au
Executive Director
This report was duly prepared by the FSDC Policy Research Team:
Dr Rocky Tung
Director, Head of Policy Research
Ms Wivinia Luk
Senior Manager
Ms Jessie Chen
Manager
Ms Joyce Lee
Manager
Mr Kendrew Leung
Manager
Mr Clement Ho
Assistant Manager
Ms Mickey Sze
Analyst
About the FSDC
Contact us
Email: enquiry@fsdc.org.hk
Tel: (852) 2493 1313
Website: www.fsdc.org.hk