Scribd
Upload
18 views4 pages

Nihal

Syeda Nahida Kouser is an HR professional with an MBA from VTU and experience in HR executive roles and customer service. She has worked at Human Capital Management and Axa Business Services, focusing on candidate sourcing, claims registration, and customer query resolution. Currently, she is a lecturer at Western Hills First Grade College and possesses strong interpersonal and managerial skills.

Uploaded by

syeda861
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
18 views4 pages

Nihal

Syeda Nahida Kouser is an HR professional with an MBA from VTU and experience in HR executive roles and customer service. She has worked at Human Capital Management and Axa Business Services, focusing on candidate sourcing, claims registration, and customer query resolution. Currently, she is a lecturer at Western Hills First Grade College and possesses strong interpersonal and managerial skills.

Uploaded by

syeda861
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 4

Syeda Nahida Kouser

CURRICULUM VITAE Nehru nagar 1 st cross


Near anjaneya temple
Chitradurga 577501
Contact : 8105476196
Email ID : Syeda861@gmail.com

Career Objectives:

To become a highly skilled professional and develop an ability to adapt to today’s ever changing
intellectual and technology driven environment. Realize challenges with dedication and
innovation and work in an environment which expands my technical powers.

Academic Record:

Course Institute University/ Board Year of Percentage


passing

MBA – HMSIT COLLEGE OF VTU 2010-2012 61%


HR TUMKUR

BCOM SJM Commerce College , Kuvempu University, 2005-08 67.00%


Chitradurga Shimoga
PUC Govt. Girls Junior College, KPUEB 2003-05 63.00%
Chitraduga
SSLC Govt. Girls Junior College, KSEB 2003 52.00%
Chitraduga

Computer Knowledge :

 Operating System : MS Windows 98 and 2000


 Office Automation : MS Office and Internet
Work Experience :

Company : HUMAN CAPITAL MANAGEMANT


Designation : HR Executive
Duration : December 2013 to March 2014.

Job Responsibility
1- Sourcing candidates using ,Networking , Employee referrals & references ,Head hunting ,Job Portals like
Monster,Times job etc.
2- job postings on portals.

3- Short listing, Screening and Segregation of profiles to suit the client's requirements.
Interaction with the candidates, briefing them about the requirement and to know their willingness.

4- Interviewing & pre-screening the candidates

5-Facilitating candidate for the interview with the clients.

6-Maintaining & building of resourceful resume data bank.

7-Follow up with the clients on a daily basis to know the interview results/status.

Company : Axa Business services


Designation : specialist
Duration : August to 2014 to 2018.

Job Responsibility

 Registering Accidental Claims.

 Resolving queries Of customer which Is mentioned below:

1)Check to ensure that appropriate changes were made to resolve customers' problems.

2)Complete contract forms, prepare change of address records, and issue service discontinuance orders,
using computers.

3)Keep records of customer interactions and transactions, recording details of inquiries, complaints, and
comments, as well as actions taken.

4)Refer unresolved customer grievances to designated departments for further investigation.

 Resolve customers' service or billing complaints by performing activities such as refunding


Premiums.
 Review claims adjustments with dealers, examining parts claimed to be defective and approving
or disapproving dealers' claims.

 Review insurance policy terms in order to determine whether a particular loss is covered by
insurance.
3. western Hills first grade college
Designation: lecturer
Duration:2019-till the date

Traineeship Experience and Project details :

Internship Program in Madras Cement Limited (Mathod) (Employee welfare) Detail study of
employee welfare : The project is mainly focused on the brief study about employee welfare to
understand the various welfare measures in Madras Cement Ltd, Mathod.

Personal Skills :

Taking quick decisions to accept & learn from mistakes, devotion for work, good listener &
understanding others problems, leadership quality.

Personal Details :

Father Name : Syed Anwar Basha


Date of Birth : 24-10-1986
Gender : Female
Marital Status : Married
Nationality : Indian
Communication Skills : Kannada, English, Hindi & Urdu
Hobbies : Chatting, Reading Books & Listening Music
Reference : Gopinath Mandal, HOD of MBA Dept, HMSIT.
Strength :

 Possess sound knowledge of accounting principles and standards.


 Exhibit inter-personal and managerial skills.
 Effective communication skills – impart instructions/information precisely and
convincingly.
 Effectively delegate authority to subordinates and implement instructions from
superiors.
 Effective deliveries within the prescribed schedule time.
 Possess strong aptitude to learn from new horizons and flair/zeal to take up challenging
assignments

Declaration :

I hereby declare that the information given above are true & correct to the best of my
knowledge and belief.

Date:
Place: chitradurga (Syeda Nahida)

You might also like

pFad - Phonifier reborn

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


Alternative Proxies:

Alternative Proxy

pFad Proxy

pFad v3 Proxy

pFad v4 Proxy