CBC - Computer Systems Servicing NC II With Gad
CBC - Computer Systems Servicing NC II With Gad
CURRICULUM
Sector:
ELECTRONICS
Qualification Title:
COMPUTER SYSTEMS SERVICING NC II
0
TABLE OF CONTENTS
Page
A. COURSE DESIGN........................................................................................2-8
B. MODULES OF INSTRUCTION...................................................................9-90
BASIC COMPETENCIES...............................................................................9
o Participating in workplace communication …………………...........10-13
o Working in a team environment ………………...............................14-15
o Practicing career professionalism .……………..............................16-19
o Practicing occupational health and safety procedures ..................20-24
COMMON COMPETENCIES.......................................................................25
o Applying quality standards ……………………………………..........26-29
o Performing computer operations....................................................30-36
o Performing mensuration and calculation........................................37-39
o Preparing and interpreting technical drawing.................................40-42
o Using hand tools............................................................................ 43-45
o Terminating and connecting electrical wiring and electronics
circuit component...........................................................................46-49
o Testing electronic components ………...........................................50-53
CORE COMPETENCIES.............................................................................54
o Installing and configuring computer systems ................................55-59
o Setting-up computer networks ......................................................60-65
o Setting-up computer servers..........................................................66-69
o Maintaining and repairing computer systems and networks ........70-75
EMPOWERMENT COURSES………………………………………………………..76
(Gender Sensitivity Component)
1
TESDA-OP CO-01-F11
(Rev.No. 00-03/08/17)
COMPETENCY-BASED CURRICULUM
A. Course Design
Course Description:
This course is designed to develop & enhance the knowledge, skills, &
attitudes of a Computer Systems Service Technician, in accordance with industry
standards. It covers the basic and common competencies in addition to the core
competencies such as to install and configure computers systems, set-up computer
networks and servers and to maintain and repair computer systems and networks.
Trainee Entry
Requirements:
COURSE STRUCTURE:
BASIC COMPETENCIES
(40 hours)
2
Units of Nominal
Module Title Learning Outcomes
Competency Duration
1. Participate in 1.1 Participating in
1.1.1 Obtain and convey workplace 10 hours
workplace workplace information
communication 1.1.2 Complete relevant work-related
communication document
1.1.3 Participate in workplace meeting
and discussion
2. Work in a team 2.1 Working in a 2.1.1 Describe and identify team role 10 hours
environment team and responsibility
environment 2.1.2 Describe work as a team
member
3. Practice career 3.1 Practicing 3.1.1 Integrate personal objectives with 10 hours
professionalism career organizational goals.
professionalis 3.1.2 Set and meet work priorities.
3.1.3 Maintain professional growth and
m
development.
4. Practice 4.1 Practicing 4.1.1 Identify hazards and risks. 10 hours
occupational occupational 4.1.2 Evaluate hazards and risks.
health and health and 4.1.3 Control hazards and risks.
safety 4.1.4 Maintain occupational health and
safety
procedures safety awareness.
procedure
3
COMMON COMPETENCIES
(80 hours)
Units of Nominal
Module Title Learning Outcomes
Competency Duration
1. Apply quality 1.1 Applying quality 1.1.1 Assess quality of received 11 hours
standards standards materials
1.1.2 Assess own work
1.1.3 Engage in quality improvement
2. Perform 2.1 Performing 2.1.1 Plan and prepare for tasks to be 11hours
computer computer undertaken
operations operations 2.1.2 Input data into computer
2.1.3 Access information using
computer
2.1.4 Produce output/datd using
computer system
2.1.5 Use basic functions of a web
browser to locate information
2.1.6 Maintain computer equipment
and systems
3. Perform 3.1 Performing 3.1.1 Select measuring instruments 12 hours
mensuration mensuration 3.1.2 Carry out measurements and
and and calculation calculation
calculation 3.1.3 Maintain measuring instruments
4. Prepare and 4.1 Preparing and 4.1.1 Identify different kinds of 11 hours
interpret interpreting technical drawings
technical technical 4.1.2 Interpret technical drawing
drawing 4.1.3 Prepare/make changes on
drawing
electrical/electronic schematics
and drawings
5. Use hand tools 5.1 Using hand 5.1.1 Plan and prepare for tasks to be 11 hours
tools undertaken
5.1.2 Prepare hand tools
5.1.3 Use appropriate hand tools and
test equipment
5.1.4 Maintain hand tools
6. Terminate and 6.1 Terminating 6.1.1 Plan and prepare for 12 hours
connect and connecting termination/connection of
electrical electrical wiring electrical wiring/electronics
wiring and circuits
and electronics
electronics 6.1.2 Terminate/connect
circuit circuit wiring/electronic circuits
6.1.3 Test termination/connections of
electrical wiring/electronics
circuits
4
Units of Nominal
Module Title Learning Outcomes
Competency Duration
7. Test electronic 7.1 Testing 7.1 Determine criteria for testing 12 hours
components electronics components
Electronic 7.2 Plan an approach for component
testing
components 7.3 Test components
7.4 Evaluate the testing process
5
CORE COMPETENCIES
(160 hours)
Units of Nominal
Module Title Learning Outcomes
Competency Duration
6
Units of Nominal
Module Title Learning Outcomes
Competency Duration
4. Maintain and 4.1 Maintaining and 4.1.1. Plan and prepare for 20 hours
repair repairing maintenance and repair
computer computer 4.1.2. Maintain computer systems and
systems and systems and networks
networks networks 4.1.3. Diagnose faults of computer
systems
4.1.4. Rectify/correct defects in
computer systems
4.1.5. Inspect and test the computer
systems and networks
Assessment Methods:
Observation
Demonstration
Written Test
Portfolio
Course Delivery:
The delivery of training should adhere to the design of the curriculum. Delivery
should be guided by the 10 basic principles of the competency-based TVET.
The training is based on curriculum developed from the competency
standards;
Learning is modular in its structure;
Training delivery is individualized and self-paced;
Training is based on work that must be performed;
Training materials are directly related to the competency standards and the
curriculum modules;
Assessment is based in the collection of evidence of the performance of work
to the industry required standard;
Training is based both on and off-the-job components;
Allows for recognition of prior learning (RPL) or current competencies;
Training allows for multiple entry and exit; and
Approved training programs are nationally accredited.
7
Modular/self-paced learning is a competency-based training modality wherein
the trainee is allowed to progress at his own pace. The trainer facilities the
training delivery.
Peer teaching/mentoring is a training modality wherein fast learners are given
the opportunity to assist the slow learners.
Supervised industry training or on-the-job training is an approach in training
designed to enhance the knowledge and skills of the trainee through actual
experience in the workplace to acquire a specific competencies prescribed in
the training regulations.
Distance learning is a formal education process in which majority of the
instruction occurs when the students and instructors are not in the same
place. Distance learning may employ correspondence study, or audio, video
or computer technologies.
Resources:
8
1 Drill bit 1 Network controller 10 Network OS
(license for
proprietary
software)
5 Precision screw 11 ADSL Router with Wi-Fi 26 Office
drivers productivity
software
(license for
proprietary
software)
10 Anti-static 10 Wireless Access Point 26 Anti-virus
devices (license for
proprietary
software)
5 Flash light/Head 1 PC Video camera 5 Disk utility
mounted light software
2 External optical drive 5 Virtualization
software
(license for
proprietary
software)
1 USB External HD 5 Disk creator
software
1 Network External HD 5 Disk image
software
Learning
Materials
1 scanner 26 Motherboard’s
manual and
installer
1 USB printer 10 Device driver
installer
1 Network printer 1 Assorted
Computer book,
PC Magazines
and journals
Qualification of
Instructors/Trainers
9
Must have completed Trainer’s Training Methodology Course
(TTMC) or its equivalent
Must be able to communicate effectively both orally and in written form
Must be physically, emotionally, psychologically and mentally fit
*Must have at least three (3) years experience in the industry
Must possess good moral character
BASIC COMPETENCIES
Modules of Instruction
10
B. Modules of Instruction
Module Descriptor: This module covers the knowledge, skills and attitudes required
to obtain, interpret and convey information in
response to workplace requirements.
11
Effective Sentence References Interaction Practical/
questioning, construction (books) performance
active listening test
and speaking
skills are used to
gather and
convey
information.
Appropriate Effective Manuals Reportorial Interview
medium is used to communicatio
transfer n
information and
ideas.
Appropriate non- eCBLM in CD Modular / Self-
verbal paced
communication is Training kit instructions
used.
Printed CBLM Distance
learning
Appropriate lines
of communication
with superiors and
colleagues are
identified and
followed.
Defined
workplace
procedures for the
location and
storage of
information are
used.
Personal
interaction is
carried out clearly
and concisely.
12
completed
accurately and
legibly.
Workplace data is Technical Paper Interaction Practical/
recorded on writing performance
standard Pencils/ball pn test
workplace forms
and documents. Reference books
Manuals
Basic Types of eCBLM in CD Lecture Practical/
mathematical forms performance
processes are Training kit test
used for routine
calculations. Printed CBLM
Reporting
requirements to
superior are
completed
according to
enterprise
guidelines.
13
Meeting inputs Recording Pencils/ball pen Lecture Interview
are consistent information
with the meeting
purpose and
established
protocols.
Workplace References Modular / Self-
interaction are (books) paced
conducted in a instructions
courteous manner
appropriate to Distance
cultural learning
background and
authority in the
enterprise
procedures.
14
Unit of Competency : WORK IN A TEAM ENVIRONMENT
Module Descriptor :This module covers the knowledge, skills, and attitudes
required to relate in a work based environment.
15
environment are environment
identified.
Roles and Relationship Client/supplier Modular / Self- Role playing
responsibilities of within a team. instructions paced
other team instructions
members are
identified and Distance
recognized. learning
Training kit
Printed CBLM
Printed CBLM
16
Unit of Competency : PRACTICE CAREER PROFESSIONALISM
Module Descriptor: This module covers the knowledge; skills and attitudes in
promoting career growth and advancement, specifically to integrate personal
objectives with organizational goals set and meet work priorities and maintain
professional growth and development.
17
interpersonal l goals
relationship in the
course of
managing oneself
based on
performance
evaluation is
maintained.
Commitment to Personal Code of ethics Demonstration Written
the organization hygiene and examination
and its goal is practices
demonstrated in
the performance
of duties.
Practice of Code of Organizational Self paced
appropriate ethics goals instruction
personal hygiene
is observed
Job targets within Hand outs and Modular / Self-
key result areas Personal paced
are attained. development- instructions
social aspects
Distance
learning
eCBLM in CD
Training kit
Printed CBLM
18
prioritized
Resources are Work values Hand outs on Group Interview
utilized efficiently and ethical Organizational discussion
and effectively to standards KRA
manage work
priorities and Work values and
commitments ethics
Company policies
and standards
19
Licenses and/or Gender and Quality standards Film viewing Interview
certifications development
according to the (GAD)
requirements of sensitivity
the qualifications
are acquired and
maintained
Fundamental GAD handouts Role Written
rights at work Professionalis play/simulatio examination
including gender m in the n
sensitivity are workplace
manifested/
observed
Training and List of CD’s, VHS tapes Group Portfolio
career professional on professionalism discussion assessment
opportunities licenses in the workplace
based on the
requirements of Professional Modular / Self-
industry are licenses samples paced
completed and instructions
updated Training eCBLM in CD
and career Distance
opportunities Training kit learning
based on the
requirements of Printed CBLM
industry are
completed and
updated
20
Unit of Competency : PRACTICE OCCUPATIONAL HEALTH AND SAFETY
PROCEDURES
Module Descriptor: This module covers the knowledge, skills and attitudes required
to comply with the regulatory and organizational requirements for occupational
health and safety such as identifying, evaluating and maintaining occupational health
and safety (OHS) awareness.
21
Hazards/risks and Organizationa Workplace Simulation Interview
its corresponding l safety and
indicators are health
identified in with protocol
the company
procedures
Contingency Threshold Personal Symposium Practical
measures are limit value protective examination
recognized and (TLV) equipment (PPE)
established in
accordance with
organizational
procedures.
OHS Learning guides Group Written
indicators dynamics examination
Threshold limit
value
Hazards/risk
identification and
control
eCBLM in CD
Training kit
Printed CBLM
22
Terms of TLV table Interview
maximum The Interactive
tolerable limits are students/trainees lecture
identified based must be provided
on threshold limit with the following
values (TLV)
Effects of hazards
in the workplace
Ergonomics
ECC regulations
Distance
learning
23
Criteria Methods
OHS procedures Safety Hand outs on Interactive Written
for controlling regulations lecture examination
hazards and risk Safety Regulations
are strictly Clean air act
followed. Clean air act
Electrical and
fire safety Electrical and fire
code safety code
Waste Waste
management management
Disaster Disaster
preparedness preparedness and
and management
management
Contingency
measures and
procedures
OHS personal
records
Procedures in Contingency OHS personal Symposium Interview
dealing with measures records
workplace and
accidents, fire and procedures
emergencies are
followed in
accordance with
the organization’s
OHS policies.
24
identified in line
with the
established
organizational
protocol.
Modular / Self-
paced
instructions
Distance
learning
25
Health record Modular / Self-
paced
eCBLM in CD instructions
COMMON COMPETENCIES
Modules of Instruction
26
Common Competencies:
Module Descriptor: This module covers the knowledge, skills, attitudes and values
needed to apply quality standards in the workplace. The unit also includes the
application of relevant safety procedures and regulations, organization procedures
and customer requirements.
27
materials checked standards instruction observation
against workplace and
standards and specifications
specifications.
Safety and
environmenta
l aspects of
production
process
Carry out
work in
accordance
with policies
and
procedures
28
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
Documentation Communicati The Lecture- Hands-on
relative to quality on skills students/trainees demonstration
within the needed to must be provided Self-paced
company interpret and with the following: instruction
identified and apply defined
used work
procedures
Distance
learning
29
Details of Learning Outcomes:
LO3. Engage in quality improvement
Distance
learning
Other forms
eCBLM in CD
Training kit
Printed CBLM
30
Unit of Competency : PERFORM COMPUTER OPERATIONS
Module Descriptor: This module covers the knowledge, skills, attitudes and values
needed to perform computer operations which include inputting, accessing,
producing, and transferring data using the appropriate hardware and software.
31
interpret
basic user
manuals
Relevant
types of
software
General
security,
privacy
legislation
and copyright
32
Details of Learning Outcomes:
LO2. Input data into computer
Hand-outs
Work performed Basic Learning Modular / Self-
within ergonomic ergonomics Materials: paced
guidelines of keyboard instructions
and computer Learning manuals
user Distance
Work instruction learning
Hand-outs
eCBLM in CD
Training kit
Printed CBLM
33
Details of Learning Outcomes:
LO3. Access information using computer
Hand-outs
eCBLM in CD
Training kit
Printed CBLM
34
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
Entered data Relevant The Lecture- Hands-on
processed using types of students/trainees demonstration
appropriate software must be provided
software with the following:
commands
Data printed as Computer Equipment: Self-paced
required using peripherals instruction
computer unit of computer Direct
hardware/peripher observation
al devices in printer
accordance with
standard voltage
operating regulator/UPS
procedures
Files and data Storage Learning Group Practical
transferred devices and Materials: discussion demonstratio
between basic n
compatible categories of Learning manuals Modular / Self-
systems using memory paced
computer Work instruction instructions
software,
hardware/peripher Hand-outs Distance
al devices in learning
accordance with eCBLM in CD
standard
operating Training kit
procedures
Printed CBLM
Supplies/Materials:
Operating system
Application
program
Disk
35
Internet search must be provided
established with the following
Browser launched Web Equipment: Self-paced Direct
browsers instruction observation
unit of computer
voltage
regulator/UPS
Search engine Search Learning Group Practical
loaded engines Materials: discussion demonstratio
n
Learning manuals
Work instruction
Hand-outs
Appropriate URLS and Supplies/Materials: Modular / Self-
search criteria keywords Operating system paced
and/or URL of site instructions
entered Application
program Distance
learning
Disks
Paper
eCBLM in CD
Training kit
Printed CBLM
36
regular back-ups with the following:
and virus checks
implemented in
accordance with
standard
operating
procedures
Hand-outs Distance
learning
Supplies/Materials:
Operating system
Application
program
eCBLM in CD
Training kit
Printed CBLM
37
Unit of Competency : PERFORM MENSURATION AND CALCULATION
Module Descriptor: This unit covers the knowledge, skills and attitudes and values
Needed identify, care, and use measuring instruments.
38
Measuring tools Identify the Protractor Group Practical
selected in line necessary discussion demonstratio
with job measuring n
requirements tools in
selecting the
job
requirements
39
Calculation Introducing Volume Modular / Self-
involving proper paced
fractions, procedure in Area instructions
percentages, and calculating
mixed numbers fractions, Circumference Distance
used to complete percentages, learning
workplace tasks. and mixed Thickness
numbers to
perform in the
given tasks.
Instruments read Reading skills eCBLM in CD
to the limit of required to
accuracy of the interpret work Training kit
tool. instruction
Printed CBLM
Communicati
on skills
40
Reading skills eCBLM in CD
required to
interpret work Training kit
instruction
Printed CBLM
Communicati
on skills
Module Descriptor: This module covers the knowledge, skills and attitude and values
needed to prepare/interpret diagrams, engineering abbreviation and drawings,
symbols and dimensions.
41
the types and
kinds of drawings
Dimensioning Charts Group Practical
conventions discussion demonstratio
n
Distance
learning
Layout plans
Location plans
Process and
Instrumentation
diagrams
Loop diagrams
System control
diagrams
eCBLM in CD
Training kit
Printed CBLM
42
Symbols used in Block diagrams Group Practical
the drawing discussion demonstration
identified and Layout plans
interpreted
correctly
Drawing checked Location Plans Modular / Self-
and validated paced
against job Process and instructions
requirements or Instrumentation
equipment in diagrams Distance
accordance with learning
standard Loop diagrams
operating
procedures
System Control
diagrams
eCBLM in CD
Training kit
Printed CBLM
43
T-square Modular / Self-
paced
Calculator instructions
eCBLM in CD Distance
learning
Training kit
Printed CBLM
Module Descriptor: This unit covers the knowledge, skills and attitudes on the safe
use, handling and maintenance of tools.
44
screwdrivers,
pliers, punches
Hand tools Selecting Wrenches Groupssiondis Direct
selected appropriate cu observation
according to the hand tools
task requirements
Files Modular / Self-
paced
eCBLM in CD instructions
45
Details of Learning Outcomes:
LO3. Use appropriate hand tools and s test equipment
Distance
learning
eCBLM in CD
Training kit
Printed CBLM
46
techniques
Tools stored Standard eCBLM in CD Modular / Self- Practical
safely in operational paced demonstration
appropriate procedures, Training kit instructions
locations in principles and
accordance with techniques in Printed CBLM Distance
manufacturers maintaining a learning
specifications or tools
standard
operating
procedures
Module Descriptor: This unit covers the knowledge, skills and attitudes and values
needed to terminate and connect electrical wiring and electronic circuits
47
and equipment appropriate instruction observation
selected according tools and Soldering lead
to tasks equipment
requirements as required
in the given
tasks
Task is planned to Prior Toots and Group Practical
ensure OH & S planning to equipment discussion demonstration
guidelines and perform the
procedures specific Pliers
followed guidelines
and
procedures
Electrical Ensuring the Personal Modular / Self-
wiring/electronic, accuracy Protective paced
circuits correctly and Equipment instructions
prepared for correctness
connecting/termina of Goggles Distance
tion in accordance electrical/wiri learning
with instructions ng and
and worksite electronics
procedures connections
to be used
and placed
in the
worksite.
Reading eCBLM in CD
skills
required to Training kit
interpret
work Printed CBLM
instruction
Communicati
on skills
48
the worksite.
All works Tasks given Materials Self-paced Direct
undertaken safety are based to -Cables instruction observation
in accordance with standards -Soldering lead
the workplace and procedures -Wires
standard in
procedures. accordance
with the
safety
requirements
Appropriate ranges Identifying Tools and Group Practical
of methods in appropriate equipment discussion demonstration
termination/connec methods in -Pliers
tion used terminating -Cutters
according to connection -Screw drivers
specifications, are -Soldering gun
manufacturer’s according to -Multi-tester
requirements and prescribed
safety standards.
Correct sequence Using proper Personal Modular / Self-
of operation sequence of protective paced
followed operation equipment instructions
-Goggles
-Gloves Distance
learning
5. Accessories Jobs
used adjusted, if performance eCBLM in CD
necessary must be in
accordance Training kit
with the
standard Printed CBLM
procedures
6. Confirm Reading
termination/connec skills
tions undertaken required to
successfully in interpret
accordance with work
job specification instruction
Communicati
on skills
49
completed appropriate students/trainees demonstration
termination/connec tools in must be provided
tions of electric testing of the with the following
wiring/electronic different
circuits conducted circuits
for compliance connected to
with specification ensure the
and regulations validity and
using appropriate conformity of
procedures and the
equipment connection
Wiring and circuits Identify the Materials Self-paced Direct
checked using accurate -Cables instruction observation
specified testing tools to -Soldering lead
procedures checked the -Wires
specified
wiring
circuits
Unplanned events Reading Tools and Group Practical
or conditions skills equipment discussion demonstration
responded to in required to -Pliers
accordance with interpret -Cutters
established work -Screw drivers
procedures instruction -Soldering gun
-Multi-tester
Communicati Personal Modular / Self-
on skills protective paced
equipment instructions
-Goggles Distance
-Gloves learning
Responding eCBLM in CD
as
compliance Training kit
with the
standard Printed CBLM
established
procedures
50
Unit of Competency : TEST ELECTRONIC COMPONENTS
Module Descriptor: This unit covers the knowledge, skills and attitudes required to
test electronic components. It includes competencies in determining the criteria for
testing electronics components, planning an approach for component testing, testing
the components and evaluating the testing process.
51
consulted for coordination Protective Product
effective and Equipment
proper work •Goggles
coordination •CBLM
Distance
learning
52
determined ICs, etc.)
53
recorded and actions •CBLM
remedial steps taken •Electronic
taken in records Components
system is (resistor,
documented capacitor, ICs,
etc.)
Problems and Final product TOOLS: Direct Student
faults detected (power •Multi-tester Laboratory
during testing are supply, Experience
resolved in amplifier,
accordance with multi-
agreed project or vibrator,
industry practice logic circuits)
evaluation
Problems and Documentati EQUIPMENT: On-the-Job
faults detected on of testing •Dual trace Training
during testing are process triggered
resolved in oscilloscope Project
accordance with •Function Method
agreed project or generator
industry practice •Projector
•Computer
Testing process is eCBLM in CD Modular / Self-
documented and paced
summarized Training kit instructions
evaluation report is
submitted to Printed CBLM Distance
relevant personnel learning
54
results/findings are on of testing •Multi-tester Method
documented for results/findin
subsequent gs
components
testing.
TOOLS: Modular / Self-
•Multi-tester paced
instructions
Distance
learning
eCBLM in CD
Training kit
Printed CBLM
CORE COMPETENCIES
Modules of Instruction
55
Core Competencies:
Module Descriptor: This module covers the outcomes required in installing and
configuring desktop and workstation computers systems. It consists of competencies
to assemble computer hardware, install operating system and drivers for
peripherals/devices, and install application software as well as to conduct testing and
documentation.
56
accordance with
systems
requirements
Materials Use of hand PPE for computer Discussion Practical
necessary to tools assembling examination
complete the work
are identified and Electronic
obtained in laboratory hand
accordance with tools (assorted
established pliers, assorted
procedures and screw drivers,
checked against
systems
requirements
Tools, equipment Basic terms, Flashlights Demonstration
and testing concepts,
devices needed to functions Hand-outs Viewing
carry out the and multimedia
installation work characteristi Computers
are obtained in cs of PC On the job
accordance with hardware Motherboard training
established components Manual
procedures and
checked for correct Projector
operation and
safety
Computer Computer eCBLM in CD Modular / Self-
hardware is hardware paced
assembled in assembly Training kit instructions
accordance with
established Printed CBLM Distance
procedures and learning
systems
requirements
Basic-input-output- BIOS
system (BIOS) Configuratio
configuration is n
performed in
accordance with
hardware
requirements.
57
created in specification must be provided
accordance with s with the following:
software
manufacturer
instruction
Customized Installation Device drivers Discussion Practical
installers are of examination
prepared in peripherals, Operating system
accordance with devices and
software utilization other I/O Application
guide and end devices software
user agreement
Optical drives
Installation of Creating Optical media disc Demonstration
portable bootable (ex. CD,DVD, Blu-
applications are disk/drives ray) Viewing
carried out in or multimedia
accordance with installation Personal
software user disk Computers On the job
guide and software training
license Projector
eCBLM in CD Modular / Self-
paced
Training kit instructions
58
procedures
OS and drivers Installations Personal Demonstration
updates/patches of Computer
are accessed and peripherals, Viewing
installed in network Device driver disc multimedia
accordance with devices and
manufacturer’s other I/O Optical disc drive On the job
recommendations devices Projector training
and requirements
On-going checks OS and eCBLM in CD Modular / Self-
of the quality of the drivers paced
work are updates/patc Training kit instructions
undertaken in hes
accordance with Printed CBLM Distance
established learning
procedures
59
and requirements Application training
software Projector
license
agreements
Procedures eCBLM in CD Modular / Self-
in updating paced
drivers and Training kit instructions
application
software. Printed CBLM Distance
learning
60
requirements paced
instructions
Distance
learning
Module Descriptor: This unit covers the outcomes required in setting-up computers
networks for LANs and small-office home-office (SOHO) systems. It consists of
competencies to install network cables, set network configuration, set router/Wi-Fi/
wireless access point/repeater configuration as well as to inspect and test the
configured computer networks.
61
Network materials Obtaining OH & S policies Discussion Practical
necessary to tools, and procedures examination
complete the work equipment
are identified and and testing -OH & S policies
obtained in devices -manuals
accordance with
established OHS policies
procedures and and
checked against procedures
systems
requirements
Tools, equipment Splicing Computer systems Demonstration
and testing copper and networks
devices needed to cables
carry out the Installation -1 Server
installation work of network -Desktop
are obtained in cables and Computers
accordance with cable -Network Printer
established raceway
procedures and
checked for correct
operation and
safety
Appropriate 5S principles Materials Viewing
personal protective multimedia
equipment is used Proper -Copper Cables
and OHS policies waste -Switch
and procedures disposal -Cable
are followed raceway/duct
-Clamps
-Fasteners
-Insulators
-Terminal box
Copper cable Tools On the job
splicing is training
performed based -Pliers
on Electronic -Philips screw
Industries driver
Alliance/Telecomm -Wire stripper with
unications Industry bolt cutter
Association -Crimping tools
(EIA/TIA)
standards
Network cables Equipment/testing Modular / Self-
and cable raceway devices paced
are installed in instructions
accordance with -Computer
established -LAN tester Distance
procedures and -Digital multi-meter learning
installation -Projector
62
requirements
Installation work is Personal
performed and is protective
checked to ensure equipment
no unnecessary
damage has -Anti-static wrist
occurred and wrap
complies with -Protective
requirements eyewear
OHS standards eCBLM in CD
and 5S principles
are followed Training kit
according to
enterprise Printed CBLM
requirements
Excess
components and
materials are
disposed of based
on WEEE
directives and 3Rs
waste
management
program
63
Network interface Setting-up Materials Modular / Self-
card (NIC) settings network paced
are configured in interface -Copper Cables instructions
accordance with card -Switch
network design. -Cable Distance
raceway/duct learning
-Clamps
-Fasteners
-Insulators
-Terminal box
Communication Communicati Tools
checking between on checking
terminals are between -Pliers
carried out in terminals -Philips screw
accordance with driver
OS network -Wire stripper with
configuration bolt cutter
guides -Crimping tools
Equipment/testing
devices
-Computer
-LAN tester
-Digital multi-meter
-Projector
Unplanned events Contingency Personal
or conditions are measures protective
responded to in equipment
accordance with
established -Anti-static wrist
procedures wrap
-Protective
eyewear
eCBLM in CD
Training kit
Printed CBLM
64
are configured in systems must be provided
accordance with setting with the following:
manufacturers’ configuration
instructions and
end-user
preferences
Local area network LAN port OH & S policies Discussion Practical
(LAN) port is configuration and procedures examination
configured in
accordance with -OH & S policies
manufacturers’ -Manuals
instructions and
network design
Wide area network WAN port Computer systems Demonstration
(WAN) port is configuration and networks
configured in
accordance with -1 Server
manufacturers’ -Desktop
instructions and Computers
network design -Network Printer
Wireless settings Wireless Equipment/testing Viewing
are configured in settings devices multimedia
accordance configuration
manufacturers’ -Laptop computer
instructions, -Wireless router
network design -Switch
and end-user -Projector
preferences
Security/Firewall •Security/ Personal On the job
/Advance settings Firewall protective training
are configured in /Advance equipment
accordance with setting Modular / Self-
manufacturers’ configuration -Anti-static wrist paced
instructions and wrap instructions
end-user -Protective
preferences eyewear Distance
learning
eCBLM in CD
Training kit
Printed CBLM
65
Final inspections Conducting The Lecture Written
are undertaken to final students/trainees examination
ensure that the inspection must be provided Discussion
configuration done with the following
on the computer Demonstration
networks conforms
with the Viewing
manufacturer’s multimedia
instruction/manual
On the job
training
-1 Server
-Desktop
Computers
-Network Printer
Reports are Preparing Materials
prepared/complete reports for
d according to final -Copper Cables
company inspection -Switch
requirements. -Cable
raceway/duct
-Clamps
-Fasteners
-Insulators
-Terminal box
Tools
-Pliers
-Philips screw
driver
-Wire stripper with
bolt cutter
-Crimping tools
Equipment/testing
devices
-Computer
-LAN tester
-Digital multi-meter
66
-Projector
Personal
protective
equipment
-Anti-static wrist
wrap
-Protective
eyewear
eCBLM in CD
Training kit
Printed CBLM
Module Descriptor: This unit covers the knowledge, skills and attitudes needed to
set-up computer servers for LANs and SOHO systems. It consists of competencies
to set-up user access and configures network services as well as to perform testing,
documentation and pre-deployment procedures.
67
network access (NOS) -Network
policies/end-user features connectivity
requirements.
Security check is Computer Network services Demonstration Portfolio
performed in servers and
accordance with functions -remote access
established -domain controller
network access -web services
policies/end-user -database services
requirements -proxy server
-file, printer and
other resources
sharing
Setting-up Pre-deployment On the job
client/user procedures training
access and
security -installation of
application
-populating
database
Checking eCBLM in CD Modular / Self-
security is paced
performed in Training kit instructions
accordance
with Printed CBLM Distance
established learning
network
access
policies/end-
user
requirements
68
procedures installation connectivity
procedures
Network services Network Network services Demonstration
to be configured services
are confirmed configuration
-remote access
based on -domain controller
user/system -Configuring -web services
requirements web services -database services
-Configuring -proxy server
file sharing -file, printer and
services other resources
-Configuring sharing
print sharing
services
Operation of Operation of Pre-deployment On the job
network services network procedures training
are checked based services are
on user/system checked -installation of
requirements based on application
user/system -populating
requirements database
Unplanned events Checking eCBLM in CD Modular / Self-
or conditions are server if paced
responded to in function Training kit instructions
accordance with normally in
established accordance Printed CBLM Distance
procedures with learning
manufacture
r’s
instructions
69
Reports are Enterprise Network services Demonstration Portfolio
prepared/complete policies and
d according to procedures -remote access On the job
enterprise policies -domain controller training
and procedures. -web services
-database services
-proxy server
-file, printer and
other resources
sharing
Pre- Pre-deployment Modular / Self-
deployment procedures paced
procedures instructions
and -installation of
practices application Distance
-populating learning
database
eCBLM in CD
Training kit
Printed CBLM
70
Unit of Competency: MAINTAIN AND REPAIR COMPUTER SYSTEMS AND
NETWORKS
Module Descriptor: This module covers the knowledge, skills and attitude needed to
maintain and service computer systems and networks
71
are obtained and conducting
checked for correct maintenance
operation and work
safety
Materials Identifying Network designs Demonstration
necessary to and
complete the work diagnosing Schematic
are obtained in faulty system Diagrams
accordance with
established
procedures and
checked against
job requirements
OHS policies and Tools, Books/magazines On the job
procedures are equipment’s training
followed in line and testing
with job devices for
requirements. maintenance
Computer systems Understandi Computer Manuals Modular / Self-
and networks for ng PC paced
maintenance are specification eCBLM in CD instructions
checked against s and
job/service order schematic Training kit Distance
or instructions and diagrams learning
specifications. Printed CBLM
Maintaining
computer
systems and
networks
-Gloves and
goggles
-Masks
-Anti-static wrist
wraps
Normal function of Procedures •Materials Discussion Practical
72
computer systems in -Contact cleaners/ examination
and networks are maintaining soap or detergents
checked in computer -Dust brush
accordance with systems -Chamois or rags
manufacturer’s -Basin/ water
instructions
•Diagnostics
software and CD-
ROMs
Scheduled/periodic Performing •Tools and test Demonstration
maintenance is scheduled/p equipment’s
performed in eriodic -Slotted head
accordance with maintenance screwdriver
manufacturer’s -Philips head
requirements. screwdriver
-Long nosed pliers
-Allen bit wrench
-Multi-tester
•Spare parts
Where necessary, Contingency eCBLM in CD On the job
needed measures in training
repairs/replaceme conducting Training kit
nts are made in maintenance
accordance with Printed CBLM
established
procedures
Unplanned events Modular / Self-
or conditions are paced
responded to in instructions
accordance with
established Distance
procedures learning
73
Faults or problems Diagnosing •PC and network Discussion Practical
in the computer and specification examination
systems and identifying •Network Cables
networks are faulty and peripherals
diagnosed systems and -UTP Cat. 5 cables
according to cables -UTP Cat.3 cables
requirements and -RJ 45 modular
in line with the plug
standard -Hubs/switches
procedures. -Modem/router
Contingency Repairing or •Network layout Demonstration
measures are replacing and schematic
managed and faulty diagrams
implemented in systems and •Personal
accordance with cables protective
established equipments
procedures -Gloves and
goggles
-Masks
-Anti-static wrist
wraps
Unplanned events Contingency •Diagnostics On the job
or conditions are measures software and training
responded to in management CDROMs
accordance with •Tools and test Modular / Self-
established equipments paced
procedures -Slotted head instructions
screwdriver
-Philips head Distance
screwdriver learning
-Long nosed pliers
-Allen bit wrench
-Crimping tool
-Cable tester
-Multi-tester
-Spare cables
eCBLM in CD
Training kit
Printed CBLM
74
personal protective appropriate •PPE Written
equipment is used PPE •PC specification examination
in line with •Schematic
standard Diagrams
procedures.
Defective Repairing or •Diagnostics Discussion Practical
components or replacing software and examination
parts are replaced defective CDROMs
or corrected components •Books/manuals/
without damage to or parts magazines
the surrounding •Tools and test
environment or equipments
services -Slotted head
screwdriver
-Philips head
screwdriver
-Long nosed pliers
-Allen bit wrench
Adjustments, if Contingency eCBLM in CD Demonstration
necessary are measures
made in management Training kit
accordance with
established Printed CBLM
procedures
Unplanned events Viewing
or conditions are multimedia
responded to in
accordance with
established
procedures.
On the job
training
75
ensure safe principles in •Diagnostics
operation. conducting software and
final testing of CDROMs
computer •Books/
systems and manuals/
networks magazines
OHS standards Documentatio •Tools and test Demonstration
and 5S principles n of final equipment
are followed testing -Slotted head
according to screwdriver
enterprise policies -Philips head
screwdriver
-Long nosed
pliers
-Allen bit wrench
Work site is Proper waste eCBLM in CD Viewing
cleaned and disposal multimedia
cleared of all Training kit
debris and left in On the job
safe condition in Printed CBLM training
accordance with
company
procedures
Excess Modular / Self-
components and paced
materials are instructions
disposed of based
on WEEE Distance
directives and 3Rs learning
waste
management
program.
Report is prepared
and completed
according to
company
requirements
76
EMPOWERMENT COURSES
77
BASIC COMPETENCIES NC II
WORKPLACE
QUALIFICATION LEVEL : NC II
78
LO4. Discuss gender and rights based approach to sexual and reproductive
health including HIV-AIDS awareness and prevention.
2. Discuss
gender identity
and sexual
orientation
3.Analyze the
different
manifestations
of gender
inequality in
TVET and in
society
4. Discuss
gender and
rights based
79
approach to
sexual and
reproductive
health including
HIV-AIDS
awareness and
prevention.
QUALIFICATION LEVEL : NC II
80
Unit of Learning Assessment
Module Title Methodologies Duration
Competency Outcomes Methods
3.Develop
effective
workplace
relationship
including
personal values
and beliefs
related to
gender.
4. Work as team
member.
81
5. Contribute to
work group
activities.
COMMUNICATIONS
QUALIFICATION LEVEL : NC II
82
language.
3.Obtain and
convey
workplace
information
4. Complete
relevant work-
related
documents
5. Participated
in workplace
83
meeting and
discussion
applying
gender-fair
language.
SENSITIVIY
QUALIFICATION LEVEL : NC II
84
Unit of Learning Assessment
Module Title Methodologies Duration
Competency Outcomes Methods
3.Apply work
values and
gender
sensitivity.
4. Maintain
integrity of
conduct in the
workplace.
85
Unit of Competency : PRACTICE CAREER PROFESSIONALISM
QUALIFICATION LEVEL : NC II
86
Unit of Learning Assessment
Module Title Methodologies Duration
Competency Outcomes Methods
3. Maintain
professional
growth and
development.
87
Unit of Competency : PRACTICE OCCUPATIONAL HEALTH AND SAFETY
PROCEDURES
PROCEDURES
QUALIFICATION LEVEL : NC II
88
Unit of Learning Assessment
Module Title Methodologies Duration
Competency Outcomes Methods
3. Maintain work
areas, tools and
equipment.
4. Follow
standardized
work process
and procedures.
5. Perform work
spontaneously.
89
Unit of Competency : PRACTICE OCCUPATIONAL HEALTH AND SAFETY
PROCEDURES
SAFETY PROCEDURES
QUALIFICATION LEVEL : NC II
90
Unit of Learning Assessment
Module Title Methodologies Duration
Competency Outcomes Methods
3. Control
hazards and
risks.
4. Maintain
occupational
health and
safety
awareness
including
women’s
issues/concerns
relative to OSH.
91
92