MG Experience Criteria - Removed
MG Experience Criteria - Removed
Service Provider Tax Invoice Number Service Provider Tax invoice Date Billing period
Place of Supply Place of Supply State (State/UT Code) Supply Type Buyer GSTIN Number
Total estimated price for the contract period inclusive all Taxes 134827.00
Service Non Delivery Deduction 0.00
All GST invoice or document issued by us shall be properly and timely reported under respective returns under GST by us in line
with the notified provisions and the applicable tax collected from Buyer shall be timely and correctly paid to the respective
Government by us.
In case the Input Tax Credit of GST is denied or demand is recovered from Buyer on account of any act/omission of us in this
regard, we shall be liable in respect of all claims of tax, penalty and/or interest, loss, damages, costs, expenses and liability that
may arise due to such non-compliance. Buyer shall have the right to recover such amount from any payments due to us or from
Performance Security, or any other legal recourse from us.
a5Tcl,4tihlCOntraCtNo:GEMC-51168779O289945
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I3e1fContract Generated Date: 27-Aug-2024
'p/ajRr/co[lBidJRA/PBPNo,: GEM/2024!B/5078241
fftzi 4tf1urI Financial Approval Detail IRITvI iII<ui f.tui Paying Authority Details
aiw OS1ief' cD Car,cu'rencv Yes Role: 000
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OS Cornmssioner Pt-MS
Des-gaston of Arlrn a:srrstve Anprova: Payment Mode:
SRm s---.x. it' 050TH iFS) Designation - Adniinistratve Officerl
- Pr. Comrnsxorier
Des:g'raoco at F:'rac ADoosai S Ema ID: prtdipEp.g4p92Otgov.m
I S,No riNIlloto & Oar Consignee Name & Address a1lrl 5eMce Description
Contact: 0671-2360001-
AIiO IITSd.(Ernail ID: patitapabvp.g4ptSolri7gcvin
TGSTIN : -
I Address: OFFICE OF THE ASSISTANT Cieaning, Santation and Disinfecton Service - Outcome Based - Offlce/ComrnerciaI/instituocns/Rexidentiai;
1
COMMISSIONER, GST & CX DIVISION, CUTTACK-I, General Cleaning (Sweeping, Mopping, dusting): Indoor
CUTTACK, PLOT NO-S (F), SECTOR-6, C.DA.
ABHINAJ BIDANASi, CUTTACK.,
CL)UACK, ODISHA-753014, India
*If4g 'ii4 S tJ{ GSTITAX .1c1Tt{ r ftrt sull GST / Tax invoice to be raised in the name of - Buyer
qj Details
lit W'T fior (-icf-iri.r) Service Start Date (latest by): 02-Sep-2024 T i.nlit IfI Service End Date :O1-Sep-2025
itii'tI Category Name: Cleaning, Sanitation and Disinfection Service - Outcome Based
leu Description Area in Sq. Metre Standard Unit rate per Frequency per Cycle in sq. Metre
i) ITotalAmoun (Formula):
Number of cycles during Contract Period*Area in Sq. Metre*Frequency in each cycl e*Standard unit rate per Frequency per Cyc e in Sq. Metre
iffiAmount of Contract
aot diw a *Iijla1j Total Contract Value Including All Duties and Taxes(INR) 1617932.16
1 Agreement Overview
This Agreement represents a Service Level Agreement ("SLA or Agreement") between the buyer and Service Provider for Cleaning. Sanitation and Disinfection Service. The
purpose of this agreement is to facilitate implementation of Cleaning. Sanitation and Disinfection Serviceat the buyers premises or any other premises designated by buyer.This
Agreement outlines the scope of work. buyers obligations, special terms and conditions related to service delivery and payment of services for mutual understanding of the
stakeholders. The Agreement remains valid till completion of scope of services or end of contractual duration (whichever is earlier> unless either superseded by arevised
agreement mutually endorsed by the stakeholders or terminated by either of the parties thereof.
The Services contracts plated through GeM shall be governed by following Set of Terms and Conditions:
2. Service Spetific STC of the Services contracts shall include the service level agreement (SLA) for the service;
The above terms and conditions are in reverse order of precedence i.e. ATC supersedes Service specific STC which supersede GTC, whenever there are any conflicting provisions.
The above set of terms and conditions along with scope of work and service level agreement as enumerated in the document shall be construed to be part of the Contract between
Buyer and Service Provider.
i. Provide clear reference to service ownership, accountability, roles and responsibilities of both parties
ii. Present a clear, concise and measurable description of services offered to the buyer
iii. Establish terms and conditions for all the involved stakeholders, it also includes the actions to be taken in case of failure to comply with conditions spetified
iv. To ensure that both the parties understand the consequences in case of termination of services due to any of the stated reasons
The agreement will act as a reference document that both the parties have understood the above-mentioned terms and conditions and have agreed to comply by the same. The
agreement can also be revised! modified on mutual consent of the stakeholders.
i. Buyer: Buyer isresponsible to provide clear instructions, approvals and timely payments for the services availed
ii. Service Provider: Service Provider responsible to provide all the required services in timely manner. Service Provider may also include seller, any authorized agents, assignees,
successors and nominees as described in the agreement
The responsibilities arid obligations of the stakeholders have been outlined in this document. The document also encompasses service level! penalties in case of non-adherence to
the defined terms and conditions. It is assumed chat all stakeholders have read and understood the same before signing the documeriL
4 Scope of Services
The scope of work of Cleaning, Sanitation and Disinfection services comprise ofa series of activities, including, but not restricted to sweeping, wet cleaning, steam cleaning and
such other activities as may be necessary to maintain acceptable standards of cleanliness within a defined set of premises.
The scope of the service requires the Service Provider to provide manpower and resources for the premises as specified by the Buyer for the purposes of Cleaning, Sanitation and
Disinfection. It would be the obligation of the Vendor to provide services according to the following:
'Machine/Equipment IRegular/High-end>
. Indoor Area: This would include areas like but not limited to Cabins, Corridor. Halls, Medical Rooms, Service Rooms, Classrooms, Staircase.
Cleaning of toilets
Lid/commode Nylon scrubber and soap powder • Wet and scrub with soap powder and the nylon
scrubber inside and outside
Toilet floor Soap powder and scrubbing brush/ nylon broom • Scrub floor with soap powder and the scrubbing brush
• Wash with water
• Use sodium hypochioritel % dilution
Tap Nylon scrubber and soap powder • Wet and scrub with soap powder and the nylon
scrubber.
Outside sink Soap powder and nylon scrubber • Scrub with the nylon scrubber.
Showers area / Taps and fittings Warm water Detergent powder Nylon Scrubber • Thoroughly scrub the floors/tiles with warm water and
detergent
• Wipe over taps and fittings with a damp cloth and
detergent.
• Care should be taken to clean the underside of taps and
fittings.
• Taps should be dned aItercleaning
Service Formula:
Number of cycles*Total Area in Sq. Metre*Frequenty of service*Standard unit rate per frequency per cycle
. MGConSUtJCY SVC
https://www.mohfw.gov.in/pdf/cuidelinesondisinfectionofcommonpublicplacesincludingoffices.pdf J
,, 7..
Nano tech/Laser cleaning/Antimicrobial Coating Service - SLA and Guidelines Pro p rk
Over and above the Service Level Agreement (SLA) which is applicable for Cleaning & Sanitation Service.if the buyer selects Nano tech/Laser cleaning/Antimicrobial Coating Service
as nature of service, the following will alsoconsticute the SLA for buyers and service providers:
Microbial Assessment of all high touch surfaces before service using ATP Detection Method or 1VC Culture Test to know the current level of risk.
•Disinfection of the whole of indoor areas of the facility using government approved chemical through ULV Fogging method to kill all microbes from every hard and soft surfaces.
•Electrostatic Application of Organosilane Antimicrobial to protect the whole of indoor areas of the facility for a minimum period of 30 days. The antimicrobial protection to be
applied on every hard and soft surface.
•Microbial assessment of all high couch surfaces post service on the same day using ATP detection method or TVC culture test.
•Periodic microbial assessment every 15 days of all high touch surfaces post service on the same day using All' detection method or TVC culture test to analyze the efficacy of
antimicrobial treatment and planning for re-treatment cycle.
Over and above the Service Level Agreemenc (SLA) which is applicable for Cleaning & Sanitation Service.if the buyer selects Healthcare as type of space,the guideline as mentioned
in the NationalGuidelines for Clean Hospitals 201S will alsoconstitute the SLA for buyer and service providers.
https://main.mohfw.gov.in/sitesldefaultlfiles/7660257301436254417_0.pdf
Corrigendum
1. Geographical presence: Registered Office or one of the Branch Offices at X locations: nearby district of Cuttack such as Cuttack. Khurdha. Jagatsinghpur, Kendrapara. Jajpur
and Ohenkanal.
2. The service provider should have satisfactorily provided Cleaning and sanitation/housekeeping services for X no. of Contract of minimum V Sq.ft of area per contract Period:
40000
3. Scope of Work for the Service : click here
I Advisory Bank: NA
1.1 This contract is governed by the General Terms and Conditions conditions stipulated to this ProduWService as provided in the Marketplace.
12 This Contract between the Seller and the Buyer, is for the supply of the Goods and! or Services, detailed in the schedule above, in accordance with the General Terms and
Conditions (GTC) unless otherwise superseded by Goods I Services specific Special Terms and Conditions (SIC) and! or BID/Reverse Auction Additional Terms and Conditions
(ATC). as applicable
Li Generic
OPTION CLAUSE: The buyer can increase or decrease the contract quantity or contract duration up to 25 percent at the time of issue of the contract However, once the contract
is issued, contract quantity or contract duration can only be increased up to 25 percent Bidders are bound to accept the revised quantity or duration
22 BuyerAddedBidSpeci/fcATC:
Buyer Added text based ATC clauses
1. AVAILIBILTY OF OFFICE OF SERVICE PROVIDER:An office of the Service Provider must be located in the nearby district of Cuttack such as Cuttac
k, Khurdha, Jagatsinghpur, Kendrapara, Jajpur and Ohenkanal, Document Evidence to be Submitted. (House Rent agreement is not a valid
document)
2. BIDDER FINANCIAL STANDING: The Bidder should not be under liquidation, court receivership or similar proceedings, should not be Bankrupt. El
dder to upload undertaking to this effect with bid. MG Co suticy S
3. Duration of the Service Contract may be extended for one more year (six months at a ttme)beyond in'itiVl corjtract duration (subject to satisfac
tory performance and mutual consent)
4. Bidders offer is liable to be rejected if they don't upload any of the certificates/ document ItOi Bid document, ATC and Corrigendum if
any at the time of Technical Bid Evaluation.
5. Payment of Salaries and Wages: Service Provider is required to pay Salaries/ Wages of contractedstaff deployed at buyer location first i.e. on th
eir own and then claim payment from Buyer along with all statutory documents like: PF, 851- etc. as well as the bank statement of payment done t
o staff.
6.Any service provider for any Service in the recent past should not have been in dispute/rejected/cancelled or by any authority for violation of Te
rms & condition as laid down in GeM Contract.
8. Proof for Past Experience: Contract copy along with Invoice(s) with self-certification by the bidder that service/supplies against the Invoice have
been executed.
9. Dedicated /toll Free Telephone No. for Service Support: BIDDER/OEM must have Dedicated Itoll Free Telephone No. for Service Support.
10. The bidder should submit self-certified copy of EPFO & ESIC for minimum 20 Persons.
12. The bidder should submit self-certified copy of GSTR-36 for last 6 Month.
13. The bidder should have experience of providing the services of cleaning sanitation & disinfection to an area >=40000 Sq. Ft. in the FY-2022-23
& 2023-24.
14. Any service provider for any Service in the recent past should not have been in dispute/rejected/cancelled or by any authority for violation of
Terms & condition as laid down in GeM Contract.
15. In-house training Certificates issued to trainees (at least 10) with self-attested undertaking must be uploaded on GeM Portal.
16.The Vendor Must be upload the self-Certification Copy for Detail Payment of Wages, EPF & ESI to the Contractual Workers deployed by the Vend
or to this Office.(Area Wise City Class A, B and C)
M.G.Co4ti)Cy SG '/C
Propriet