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VP Director Operations in NYC Resume Michele Cavaliere

Michele Cavaliere is an accomplished operations executive with a demonstrated ability to deliver mission-critical results.

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71 views2 pages

VP Director Operations in NYC Resume Michele Cavaliere

Michele Cavaliere is an accomplished operations executive with a demonstrated ability to deliver mission-critical results.

Uploaded by

MicheleCavaliere
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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North Arlington, NJ 07031 917-399-1433 mcavaliere123@comcast.

net

Michele Cavaliere
Profile Summary
Accomplished executive with a demonstrated ability to deliver mission-critical results. Highly successful, progressively more responsible experience in a competitive service delivery environment. Stable team leader with persuasive communication skills and high energy level. Strategic planner, analytical thinker, tenacious problem solver and consistent, effective mentor. Highly organized, well prepared and skilled at multi-tasking in a demanding enterprise. Focused on measurable results, using analysis, planning and business acumen to quantify outcomes. Strong interpersonal skills, able to inspire productive and focused teamwork on objectives. Bachelor of Science, Management, Stern School of Business, New York University, New York, NY, 1999

Career Highlights and Strengths


Integration and Implementation Velocity Express and Consolidated Delivery and Logistics

Functioned as Implementation Executive for the merger of 2 transportation companies; a $330M transaction, integrating IT, Operations, Accounting, Telecom and Properties spanning 25 locations in 42 states. Project completed on time and within budget. Strategic Planning National Car Rental

Developed a Road to Success initiative, including the establishment of a continuous improvement process that reversed a $5M loss to a $300,000 profit. Team Development ANC Corporation

Led ANCs Northeast region to most successful year ever, capturing an 18% margin and producing record profits. Utilized consensus management, spearheaded a change oriented culture and clearly defined goals and objectives for all operations and department heads.

Continued.

Michele Cavaliere Page 2 of 2

Professional Experience
2004 2012 Velocity Express New York, NY Division Vice President Velocity A $170M company providing same day, time-specific services nationwide in 115 locations. Responsible for $35M NYC Metro market team of 4 business units, 8 direct reports, 25 member national call center, 25 satellite facilities, and 500 messengers, drivers and temporary staffing personnel. Managed sales and business development, budgeting and forecasts, payroll, billing, receivables and key performance indicators for division and call center. Client base included the State of New Jersey Library Cooperative, BONY, JP Morgan Chase, The Rockefeller Group, Tishman Speyer, Goodwill Industries, Staples and Apria Healthcare. 1996-2003 ANC Northeast Corridor

Regional Vice President ANC Rental A $1.5B merger of Alamo Rent a Car and National Car Rental with significant differences in culture, brand identity and consumer and employee profiles. P&L responsibility for $350M operating unit with 27 direct reports, 52 locations from Maine to Virginia encompassing revenue management, expenses, administration, financial analysis, customer service, sales, employee relations, union negotiations and avoidance, security, and vehicle maintenance and distribution for 55,000 rental vehicles. Directed orientation, training and development initiatives for 1,750 employees. 1992-1995 National Car Rental New York Metro

Director of Operations National A premiere car rental company primarily serving the corporate traveler. Day to day operations oversight of $70Mbudget. Assembled, mentored, coached and empowered high-performing team. Negotiated airport concession agreements with Port Authority of NYNJ and labor agreements with Teamster Unions throughout the Metropolitan area.

Professional and Community Memberships


Moderator and Mentor Neighbors Helping Neighbors Career Transition and Support Group Staff Member Volunteer Center of Bergen County

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