Group Dynamics
Group Dynamics
Group Development stages Mutual Acceptance Communication and Decision Making Motivation and Productivity Control and Organization
Group Characteristics Productive Adaptive Self-Correcting
DEFINITION OF GROUPS
A group is two or more persons who interact with one another that each person influenced by each other person
Formal
Informal
Command groups Task groups Quality assurance Popes Special department Council on Finances Cost accounting group Task force on new product quality Friendship groups Interest groups Friends who do many Bowling group activities together Womens network (attend the theater, play games, travel)
TYPES OF GROUP
Formal Group
Are formed by the organization to do its work and usually are included in the organization chart
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Command/Functional Group Is a relatively permanent, formal group with functional reporting relationships. Task Group Is a relatively temporary, formal group established to do a specific task
Informal
groups
group Relatively permanent and informal and draws its benefits from the social relationships among its members Interest group Relatively temporary and informal and is organized around a common activity or interest of its members
Mutual acceptance stage of group development is characterized by members sharing information about themselves and getting to know each other.
Communication
Members
discuss their feelings more openly and agree on group goals and individual roles in the group
Motivation and Productivity Members cooperate, help each other and work toward task accomplishment Control and organization Members work together and are flexible, adaptive, and self-correcting
Group Composition
Degree of similarity or differences in the characteristics of the members on factors important to the groups work.
A homogeneous group is more useful for : Simple tasks Sequential tasks Cooperation required Speed required
A heterogeneous group is more useful for: Complex tasks Collective tasks Creativity required Speed not important
SOURCE: Based on discussion in Bernard M. Bass and Edward C. Ryterband, Organizational Psychology, 2nd ed.
Group size Number of members of the group and affects the number of resources available to perform the task Group norm Standard against which the appropriateness of a behavior is measured i. Norms help the group survive ii. Norms simplify and make more predictable the behaviors expected of group members iii. Norms help the group avoid embarrassing situations iv. Norms express the central values of the group and identify the group to others
Group Cohesiveness Factors that affect group cohesiveness and consequences of group cohesiveness
Factors that affect group cohesiveness Homogeneous composition Mature development relatively small size Frequent interactions Clear goals (competition or external threat) Success
Consequences of high cohesiveness goal accomplishment personal satisfaction of members increased quantity and quality of interactions groupthink
Factors that decrease cohesiveness Heterogeneous composition Recent formation Large size Physical Dispersion Ambiguous Goals Failure
Difficulty in achieving goals increased likelihood of disbanding Fewer interactions Individual orientation
Group Polarization Tendency for a groups average post-discussion attitudes to be more extreme than its average prediscussion attitudes. Groupthink Mode of thinking that occurs when members of a group are deeply involved in a cohesive in group and desire for unanimity offsets their motivation to appraise alternative courses of action
Participation in Decision Making Important part of managing motivation, leadership, organization structure, and decision-making processes Group Problem Solving Brainstorming Technique used in the alternative generative phase of decision making that assists in development of numerous alternative courses of action Nominal Group Technique (NGT) Group members follow a generate discussion vote cycle until they reach an appropriate decision. The Delphi technique Method of systematically gathering judgments of experts for use in developing forecasts
INTERGROUP DYNAMICS
Interaction among groups are based on the characteristics of the interacting groups, the organizational context within which the groups operate, and the task and situational bases of the interactions
Five factors that determine the nature of group interactions are; Location Resources Time and goal interdependence Task uncertainty Task interdependence