Scribd
Upload
139 views14 pages

Environmental Context: Information, Technology, Globalization, Diversity, and Ethics

This document discusses the environmental context for organizational behavior, including the roles of information technology, globalization, diversity, and ethics. It examines how these factors have changed the way management operates and considers human resources. Organizations must now be responsive both externally to their environments and internally to their stakeholders. The document also outlines learning objectives on these topics and introduces approaches to managing diversity and ethical issues in organizations.

Uploaded by

Shashank Chaudhary
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
139 views14 pages

Environmental Context: Information, Technology, Globalization, Diversity, and Ethics

This document discusses the environmental context for organizational behavior, including the roles of information technology, globalization, diversity, and ethics. It examines how these factors have changed the way management operates and considers human resources. Organizations must now be responsive both externally to their environments and internally to their stakeholders. The document also outlines learning objectives on these topics and introduces approaches to managing diversity and ethical issues in organizations.

Uploaded by

Shashank Chaudhary
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
You are on page 1/ 14

Chapter Two

Environmental Context:
Information, Technology,
Globalization, Diversity,
and Ethics

McGraw-Hill/Irwin © 2008 The McGraw-Hill Companies, Inc. All rights reserved.


Learning Objectives
• Examine the role of information technology.
• Present developments in knowledge
management and human capital/intelligence.
• Discuss the impact of globalization.
• Identify the meaning of diversity and its
importance.
• Discuss the meaning of ethics and major factors
of ethical behavior.
• Describe major areas of ethical concern and
steps taken to effectively address it.
• Examine specific ethical issues.
Introduction
• Environmental context for organizational
behavior is markedly different from past.
• Management is forced to rethink
approaches to operations and human
resources because of:
– Information technology, globalization,
diversity, and ethics.
• Organizations are now more responsive to
both external and internal environments.
Role of Information Technology
• E-business
– Still portrayed as a recent phenomenon and is almost
equated with today’s Internet.
• Knowledge management
– Tangible knowledge assets captured and retained in
organization structures and systems.
– Intangible knowledge or intelligence possessed by
employees and other stakeholders.
• Human/Intellectual capital
– Can be thought of as investors in the business
expecting a return on investment.
Globalization
• Third phase of globalization - Friedman.
– Fueled by information technology available to
everyone in the world.
• Implications for organizational behavior
are profound and direct.
– Cultures around the world impact the
organizational behavior of managers and
employees quite differently.
Major Reasons for Increasing Diversity
Diversity in Workplace
Continued

• Developing the multicultural organization


– Reflects the contributions and interests of
diverse cultural and social groups.
– Acts on a commitment to eradicate social
oppression.
– Includes the members of diverse cultural and
social groups.
– Follows through on broader external social
responsibilities.
Diversity in Workplace
Continued

• Individual approaches to managing


diversity
– Learning
– Empathy
Organizational Approaches to
Managing Diversity
• Most common techniques include:
– Testing
– Training
– Mentoring
– Work/Family Programs
A Flextime Framework
Innovative Work/Family Programs
Ethics and Ethical Behavior
• Factors determining ethical behavior:
– Individuals and groups
– Cultural
– Organizational
– External environment
• Other factors leading to ethical problems in
organizations:
– Peer pressure on people to be less ethical.
– Difference in views from one person to another.
Ethics and Ethical Behavior
Continued

• The impact of ethics on “bottom-line”


outcomes
– Increasing evidence that ethics programs and
being ethical pays off for organizations.
• Employee privacy issues
– Computer technology
– Mandatory drug testing
– Efforts of organizations to control the lifestyles
of their employees.
Questions

You might also like

pFad - Phonifier reborn

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


Alternative Proxies:

Alternative Proxy

pFad Proxy

pFad v3 Proxy

pFad v4 Proxy