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International Performance Management

Performance management includes activities like assessing and providing feedback on actual and potential performance to help employees improve through training. It is a means to achieve better organizational, team, and individual results through agreed upon goals, objectives, and standards. The key steps in expatriate performance management are linking goals to organizational strategy, setting individual goals, identifying impacting variables, providing regular feedback and opportunities for improvement, appraising performance, and linking results to rewards. However, there are challenges like specifying performance criteria for different cultures, identifying appropriate appraisers, and dealing with unreliable data due to time differences and distance separations.

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Bhavita Chhabra
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0% found this document useful (0 votes)
385 views13 pages

International Performance Management

Performance management includes activities like assessing and providing feedback on actual and potential performance to help employees improve through training. It is a means to achieve better organizational, team, and individual results through agreed upon goals, objectives, and standards. The key steps in expatriate performance management are linking goals to organizational strategy, setting individual goals, identifying impacting variables, providing regular feedback and opportunities for improvement, appraising performance, and linking results to rewards. However, there are challenges like specifying performance criteria for different cultures, identifying appropriate appraisers, and dealing with unreliable data due to time differences and distance separations.

Uploaded by

Bhavita Chhabra
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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INTERNATIONAL PERFORMANCE

MANAGEMENT
Performance Management
Performance Management includes HR activities such as:

 assessing performance - actual and potential

 offering feedback to the assessees

 enabling them to improve their performance through


training and development and other initiatives.

Performance Management is a means of getting better


results from the organization, teams, and individuals
within the agreed framework of planned goals, objectives
and standards
Steps in Expatriate Performance
Management
Linkage to Setting individual
organisational performance
strategy goals

Identifying variables
Appraising the impacting
performance performance

Providing regular Providing


feedback on progress opportunities for
towards goals improvement

Linking results
with rewards
Steps in Expatriate Performance
Management (contd…)
1. Linkage to organizational strategy

1. Defenders

2. Prospectors

3. Analysers

4. Reactors
Steps in Expatriate Performance
Management (contd…)
2. Setting individual performance goals

3. Identifying variables impacting performance


1. Compensation Package
- How is individual compensation revised in line with
organizational performance
- How is variable decided
2. Task
- The complexity of the job itself
Steps in Expatriate Performance
Management (contd…)
3. Headquarters’ support
- How frequently did HQ intervene and on what matters
- Whether subsidiaries were visited by HQ staff and frequency
of meetings with executives from the parent company

4. Host Environment
- Social, political, economic factors

5. Cultural Adjustment
- ‘Blending in’ with the host country organizational culture
- Reflected through interpersonal relations, people
management, conflict resolution, etc.
Steps in Expatriate Performance
Management (contd…)
4. Providing opportunities for improvement

5. Providing regular feedback on progress


towards goals

6. Appraising the performance

7. Linking results with rewards


CHALLENGES IN APPRAISING EXPATRIATE
MANAGERS
Challenges in appraising Overseas Managers:

 Specifying Performance Criteria

 Identifying the Appraisers

 Deciding on the frequency of appraisal

 Unreliable data

 Time difference and distance separation

 Local cultural situation


CHALLENGES IN APPRAISING EXPATRIATE
MANAGERS (contd…)

 Specifying Performance Criteria

 Identifying the Appraisers

 Deciding on the frequency of appraisal


SPECIFYING PERFORMANCE CRITERIA

 Trait Based

 Behavior Based

 Result Based
ISSUES IN MANAGING PERFORMANCE IN THE
GLOBAL CONTEXT

 Cultural Implications

 Rewarding Performance Globally; Fairness and


Consistency, Inclusion of Organizational
Results.

 Managing Underperformance

 Virtual Assignments: Managing Performance in


Teams without Borders

 Assessing Subsidiary Performance


DIFFICULTIES IN ASSESSMENT
Balancing HQ and Host Unit Performance

Attention to External Forces

 Vagaries of the International Environment

 Significance of Time and Distance

 Variable level of Maturity

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