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Yukon-Global Training Manual: SAMSUNG Clothes Washer

This document provides information about the Samsung WD1102XVM clothes washer, including its features, changed parts list from a basic model, instructions for operating the control panel, and product dimensions. The washer has a 14kg capacity, VRT+ technology for gentle washing, Eco Bubble hygiene care, and a digital LED display control panel. It utilizes a direct drive motor and has 13 wash cycles. The changed parts from a basic model include the control panel, power components, and inlet/outlet parts.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
100% found this document useful (1 vote)
422 views61 pages

Yukon-Global Training Manual: SAMSUNG Clothes Washer

This document provides information about the Samsung WD1102XVM clothes washer, including its features, changed parts list from a basic model, instructions for operating the control panel, and product dimensions. The washer has a 14kg capacity, VRT+ technology for gentle washing, Eco Bubble hygiene care, and a digital LED display control panel. It utilizes a direct drive motor and has 13 wash cycles. The changed parts from a basic model include the control panel, power components, and inlet/outlet parts.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
You are on page 1/ 61

SAMSUNG Clothes Washer

YUKON-GLOBAL
TRAINING MANUAL

Digital Appliances Division


CONTENTS

1. Features
2. Changed Part List
3. Operation
4. Disassembly Drawings
5. Test Mode & Error Check
6. Reference Information
1.Product Introduction
1-1. Concept
Samsung, as a leading laundry brand, presents world’s most innovative laundry with
new solution in 2010

. Peace of Mind - VRT+ . Clean & Caring – Eco Bubble


Easy Living

. Ultra Big Capacity – 14kg

Why Yukon? Saving


. Excellent Efficiency
- Less Energy Consumption

. Less Chemical – Eco Drum Clean


. Low Energy
1.Product Introduction
1-2. Sales Point & Product Positioning
Brand YUKON-GLOBAL YUKON BEST PURPLE LG Electrolux Whirlpool

Design          

Model WD1102XVM WF461 WF448AAP WM3001HRA EWFLW65HTS WFW9700VW


10 kg(14kg)
Capacity
(10kg : Australia)
4.5 cu.ft 4.5 cu.ft 4.5 cu.ft 4.7 cu.ft 4.4 cu.ft

VRT Yes (VRT+) Yes (VRT+) Yes True Balance Perfect Balance Quiet wash plus
RPM 1200 1300 1,300 1,300 1,350 1,000

USP Motor DD motor DD motor DD motor DD motor 3 phase 3 phase


& Wash
Spec 13 13 12 9 11 10
Cycle#
Heater Yes Yes Yes Yes Yes Yes

Eco Bubble Pure Cycle - Tub Clean - Washer Clean


Hygiene Sanitize (NSF) Steam Allergiene Deep clean
- Sanitize (NSF) Active Fresh (NSF) sanitize (NSF)
Sanitize (NSF)

Display LED LED LCD LCD LCD LED (18:88)


Des- STAINLESS STAINLESS
Color VCM (Inox) Wild Cherry Turquoise Sky White
ign PLATIUM PLATIUM
WXDXH 27 X 32.4 X 39" 27 X 32.4 X 39" 27 X 31.9 X 39" 27 X 29.8 X 38.7" 27 X 30.5 X 38 " 27 X 32.6 X 38"
1.Product Introduction

1-3. Specification
Category YUKON-Global YUKON BEST

10 kg(14kg)
Capacity (kg) 4.5 cu.ft
(10kg : Australia)

Motor type DD Motor DD Motor

MAX RPM 1200 1300


VRT Yes (VRT+) Yes (VRT+)
Heater Yes Yes
Main
Spec Diamond Drum Yes Yes

Washing Cycle # 13 13
Delay Wash 24 hrs 24 hrs
Tilted Drum 10° 10°

(Sound Levels) Ave 56.3 dBA↓ Ave 56.3 dBA↓

Target Water Rating 4.5 ★ 3.2(WF)


Performance Energy Rating 3.5 ★ 3.02(MEF)
Control Display LED LED
Design
Dimension (W*D*H) 27 X 34.1 X 38.6"   27 X 34.1 X 38.6"
1.Product Introduction

1-4. Product Dimension

Dimension Inch

Height-Overall
38.6”
(A)
Width
27”
(B)
Depth with Door Open at 90
Degrees 51.2”
(C)
Depth
34.1’’
(D)
2.Changed Part List

2-1. Summary of charges


Module Parts Change Remark

Design Panel Panel-Control Change Print

Drum Assy Drum Same as basic

Assy PCB (w/Micom)


Control & Power Power Voltage changes(230V/50Hz)
Electric Parts,

Frame Frame, Bottom Plate, Bracket Spring Frame Only cold water valve

Drawer Using Guide-liquid(M)


Assy Drawer,
Inlet Assy Housing Drawer , Housing Drawer Bleach delete
Water Valve
* Remove hot water valve
Water Valve
* Only Cold 3 Way Valve

Outlet Assy Pump Pump Drain Voltage changes(230V/50Hz)

Packing &
Packing, Literature Accessory Australia only
Accessory

Suspension Damper, Spring Damper Single phase damper


2.Changed Part List

2-1. Summary of charges

Basic (Yukon Best) Yukon-Global Remark


Same as
basic
2.Changed Part List

2-1. Summary of charges

Basic (Yukon Best) Yukon-Global Remark


Change
Print

LED DISPLAY LED DISPLAY


2.Changed Part List

2-1. Summary of charges

Basic (Yukon Best) Yukon-Global Remark


2.Changed Part List

2-1. Summary of charges

Basic (Yukon Best) Yukon-Global Remark


Only Cold
3 Way Valve
2.Changed Part List

2-1. Summary of charges

Basic (Yukon Best) Yukon-Global Remark


-Bleach delete

-Remove hot
water valve
2.Changed Part List

2-1. Summary of charges

Basic (Yukon Best) Yukon-Global Remark


Same as
basic

SQUALL DOOR SQUALL DOOR


3.Instruction of Function

3-1. Control Panel

1. Cycle Selector
Select the tumble pattern and spin speed for the cycle.

Cotton - For average or lightly soiled cottons, bed linen, table linen, underwear, towels, shirts, etc.
Synthetics - For averagely or lightly soiled blouses, shirts, etc., made of polyester (diolen, trevira),

polyamide (perlon, nylon) or other similar blends.


Bedding - For bulky items such as blankets and sheets. When you are washing comforters, use liquid detergent.
Quick Wash - For lightly soiled garments needed quickly.
Water Saving - This is a specially designed course that enables you to wash laundry effectively with the

minimum amount of water. (Water Saving, 40℃ water temperature, 2 rinses, Intensive Wash,
Eco Bubble, 1200rpm spin is suitable for a normally soiled cotton load.)
Rinse + Spin - Use for a load that needs rinsing only or to add rinse added fabric softener to a load.
Super Eco Wash - Low Temperature Eco Bubble ensures that you achieve perfect wash results while allowing
3.Instruction of Function

3-1. Control Panel

1. Cycle Selector
Sports Wear - Use this cycle to wash exercise wear such as sports jersey, training pants and shirts/tops.
This cycle provides effective soil and sweat stains removal.
Baby Care - High temperature wash and extra rinses ensure that no washing powder remains to mark your
thin clothes.
Wool - This is the course for lingerie or clothing made from wool. For machine-washable wool.
Air Wash - This course is useful for removing bad odors. Turning the Cycle Selector cycles through the following
operating modes.
Drying - Select to dry laundry automatically by detecting the amount and weight of the laundry.
3.Instruction of Function
3-1. Control Panel

2. Digital display
The large Digital Display is easy to use. It provides instructions and diagnostics while keeping you updated on
the cycle status and time remaining.

3. Select cycle option


Eco Bubble - Eco Bubble selection is turned on as a default. Press the Eco Bubble option button once to deselect
and
the Bubble Generator OFF (shown on the panel), press it again to turn the function back ON.
Delay End - Any cycle can be delayed for up to 24 hours in one-hour increments. Displayed hour indicates the time at
which the wash will be finished.
Pre Wash - To use this feature add detergent to the Pre Wash section of the detergent compartment. When turned
on,
the washer fills with cold water and detergent, tumbles, then drains and advances to the selected wash
cycle.
Some cycles cannot be selected with this option.*
* You cannot select the PreWash option in the, Wool and Quick Wash cycles.
3.Instruction of Function
3-1. Control Panel

3. Select cycle option

Intensive Wash - Press this button when the laundry is heavily soiled and needs to be washed intensively. The cycle

time will be increased if the intensive wash is on.

Sound Off - Press the button to increase or decrease the end of cycle signal volume or turn off the signal.

My Cycle - Choose your favorite cycle including temperature, spin, soil level, option, etc.

Eco Drum Clean - Use for drum cleaning. It cleanses dirt and bacteria of drum. Regular use (after every 40 washes)
is
recommended. No detergent or bleach needed.
3.Instruction of Function

3-1. Control Panel

4. Temperature selection button


Press this button repeatedly to cycle through the available water temperature options:
(Cold Water , 30 ˚C, 40 ˚C, 60 ˚C and 95 ˚C).

5. Rinse selection button


Press this button to add additional rinse cycles. The maximum number of rinse cycles is five.

6. Spin selection button


Press the button repeatedly to cycle through the available speeds for the spin cycle.
3.Instruction of Function

3-1. Control Panel

7. Drying button
Pressing the button cycles through the following options.
Cupboard → Iron → Small Load → Low Temp. → Time (30min. → 1:00 h → 1:30 h → 2:00 h → 2:30 h) →Cupboard

Cupboard - Select to dry laundry automatically by detecting the amount and weight of the laundry. Select this to
dry cotton clothing such as cotton trousers, T-shirts, and cotton underwear.
Iron - Finishes the dry cycle in a moist state appropriate for Ironing.
Small Load - Select this course to dry a Small Load amount of laundry (approximately 400g). (3~4 towels, a pair of
pants (school uniform) or 2 long-sleeve shirts.)
Low Temp. - Dry clothing which may become deformed at high temperatures at a Low Temp.erature. (Mixed fabrics
and synthetic fibers such as polyester and nylon.)
Time - Dry the laundry for the specified period of time.
3.Instruction of Function

3-1. Control Panel

8. Start/Pause selection button


Press to pause and restart programs.

9. Power button
Press once to turn your washer on, press again to turn your washer off. If the washer is left on for more than 10
minutes without any buttons being touched, the power automatically turns off.
3.Instruction of Function
3-2. Child Lock
Child Lock prevents children from playing with your washer. Once you have activated the Child Lock function, the
control panel cannot be activated, preventing children from playing with the washer.

Activating/Deactivating
Press and hold both the Spin and Drying buttons simultaneously for approximately
3 seconds.

Pausing the Child Lock function


When the door is locked or the buttons are locked by the Child Lock function, you can pause the
Child Lock operation for 1 minute by pressing and holding both the Spin and Drying buttons
simultaneously for approximately 3 seconds.

Deactivating the Child Lock function


Press and hold both the Spin and Drying buttons simultaneously for approximately 6 seconds.

To add laundry after you have activated the Child Lock function, you must first pause or deactivate the Child Lock
function. If you want to open the door of the washing machine when the Child Lock function is activated:
• Pause or deactivate the Child Lock function.
• Turn the washing machine off and then on again.

3-3. Sound off


The Sound Off function can be selected during all courses. When this function is selected, sound
is turned off for all courses. Even if the power is turned on and off repeatedly, the setting is
retained.
Activating/Deactivating
If you want to activate or deactivate the Sound Off function. The “Sound Off ” will be lit when
this feature is activated.
3.Instruction of Function

3-4. Delay End


You can set the washing machine to finish your wash automatically at a later time, choosing a delay of max 24
hours (in 1 hour increments). The hour displayed indicates the time at which the wash will be finished

1. Manually or automatically set your washing machine according to the type of laundry you are washing.
2. Press the Delay End button repeatedly until the delay time is set.
3. Press the Start/Pause button. The “Delay End ” indicator will be lit, and the clock will begin counting
down until it reaches the set time.
4. To cancel a Delay End function, press the Power button and then turn the washing machine on again.

3-5. My Cycle
Allows you to activate your custom wash (temperature, spin, soil level, etc.) with one–button convenience.
By pushing the My Cycle button, you activate the settings used during the My Cycle mode. The “My Cycle” light
goes on, indicating activation. You can select all options as follows in “My Cycle” mode.

1. Select the cycle using the Cycle Selector dial.


2. After cycle selection, set each option.
3. Start “My Cycle” by pushing the Start/Pause button in “My Cycle” mode.

The washer will display the cycle and options you selected the next time you choose “My Cycle”.
You can change the “My Cycle” settings by repeating the same process above.
The washer displays the last settings used the next time you choose “My Cycle”.
3.Instruction of Function
3-6. Eco Bubble
Eco Bubble allows detergent to distribute evenly and penetrate fabrics faster and deeper.

• A different bubble function may be applied depending the course.

1. Open the door, place the laundry inside the wash tub and close the door.
2. Press the Power button.
3. Select a function.
4. Place the appropriate amount of detergent and fabric softener into the corresponding
compartments depending on the amount of laundry and close the detergent drawer.
• Add the appropriate amount of detergent into the detergent compartment , and add the fabric softener to
softener compartment just under the fiber softener base line (MAX) of “A”)
• When the Prewash course is selected, add detergent into the prewash compartment as well.
• To use liquid detergent, leave the liquid detergent box in the drawer
5. Press the Start/Pause button.
• Press the Start/Pause button to start the wash.
• The amount of the laundry is automatically detected and the laundry is washed.
• Once a washing machine operation begins, you cannot add or select the bubble function.
3.Instruction of Function
3-7. Air Wash
Air Wash can refresh laundry without using water owing to its powerful airing system. Clothing that can be refreshed
includes woolen coats, cotton jumpers, sweaters and suits. [Two items or less (less than 1 kg)]
1. Open the door, place the laundry into the washing machine and close the door.
2. Press the Power button.
3. Select Air Wash by turning the Cycle Selector.

• When one of these options has been selected, no other button can be selected and you can only select the
delay end time from between 24:00.
4. Close the door and press the Start/Pause button.
• When there is water in the tub, Air Wash cannot be worked. Drain the water and select Air Wash.
• Press the Start/Pause or Power button to remove the laundry.
• Fragrance or dryer sheets can be used with Air Wash programs to add fragrance to your refreshed laundry (one
sheet per one or two items).

Avoid Air Wash the following clothes:


• Sensitive clothes made of leather, mink, fur, silk, etc.
• Underwear trimmed with lace, ‘glued’ doll cushions, and dress suits may have their decorations loosened.
• Clothes trimmed with buttons can cause them to break.
• Starchy clothes can become deformed.
• Hard bedding such as a wooden pillows (neck-rest)
- Pillows or blankets filled with plastic or starch rather than cotton
- Electric blankets
• Furry blankets
• Bulky blankets
• Latex pillow
3.Instruction of Function
3-8. Using Dry Course
Refer to the label of drying capacity and be sure to put in the clothes to the lower level than the marked line
for the dried clothes of 7.0kg.
1. Open the door, put in the clothes and close the door again.
2. Press the Power button and then press the Drying button.
: The standard course will be selected automatically.
Drying is not available for Eco Drum Clean, Air Wash and Wool courses.
3. Select Drying button as follows.
Drying Programs
• Every press of this button will select drying type repeatedly in the following order:
Cupboard → Iron → Small Load → Low Temp. → Time (30min. → 1:00 h → 1:30 h →2:00 h → 2:30 h) → Cupboard

• It automatically displays Drying Time by sensing the weight of clothes before drying for increasing the drying effect.
• For laundry weighing less than 5.0kg, use the Auto Dry. For laundry that weighs more, please use the Time.
• If both the spin and drying cycles are selected, the spin speed is automatically selected to enhance the drying
efficiency.
• When using the drying cycle, check if the water supply valve is opened.
4. Put suitable amount of detergent and fi ber softener in the detergent tray and close it again.
5. Press Start/Pause button.
: It automatically performs an optimal function from washing to drying.
• The selected course can’t be altered after the start of drying.
• If cold water is not supplied, drying will not be performed.
• In case you wish to dry after hand washing, select both Spin and Dry at the same time.
4. Disassembly Drawings
4-1. Assy Cover Top
4. Disassembly Drawings
4-2. Sub-PCB Panel
4. Disassembly Drawings
4-3. Main PCB
4. Disassembly Drawings
4-4. Housing Drawer
4. Disassembly Drawings
4-5. Frame Front
4. Disassembly Drawings
4-6. Frame Front, Cover-Back, DD Motor
4. Disassembly Drawings
4-7. Water Valve, Water Level Sensor
4. Disassembly Drawings
4-8. Water Level Sensor
4. Disassembly Drawings
4-9. Door Hinge, Drain-Pump
4. Disassembly Drawings
4-10. Drain Pump
4. Disassembly Drawings
4-11. Door-Lock S/W
4. Disassembly Drawings
4-12. Heater
4. Disassembly Drawings
4-13. Duct
5. Test Mode & Error Check

5-1 Test Mode

Definition of Test Mode:


- Check operation of all LED’s (Verify faulty LED).
- Check model and software version.
- Check different operating modes (e.g. water valve, motor, door, drain pump, etc.).

How to Enter:
- Plug in and turn on the unit.
- Press Spin Key, Drying and Power Key at the same time.
5. Test Mode & Error Check

5-1 Test Mode

Test Mode:

1. All LED’s light up and it sends out Beep Sound when it enters
into the Quick Test Mode. (Including 7-Segment)

2. Displays software version for a sec.


(Ex. If S/W Version is 23, 7-Segment will display Pb23)

3.When the software version displayed, turn the jog-dial so that the version disappears

4. When model information is being displayed,


press the following keys to test various components.
- Temp Key : Water Valve Test
- Rinse Key : Door Lock/Unlock Test
- Spin : Heater ON/OFF
- Drying : Drain Pump Test
5. Test Mode & Error Check

5-2 valve test Mode

Water Valve Test:

1. To enter the Water Valve Test, press the Temp Key while
model information is being displayed during the Quick
Test Mode.

2. Each time the Temp Key is pressed, it will cycle through


the operations on the left flow chart.

3. If the Temp Key is pressed during All Water Valve OFF,


the machine will return to the beginning as shown
in the flow chart.

4. The door needs to be secured for the Water Valve to operate.


Therefore, the door lock will be on during the water valve
operation.

5. If there is any problem with Water Valve, PCB Assy. or Wire


Harness, the water valves could not operate. So, to make sure
for the water valves to operate, check visually if water comes
out with each Water Valve On mode.
5. Test Mode & Error Check

5-3 Door Test Mode

Door Lock/Unlock Test:


Quick Test Mode
1. To check the Door Lock/Unlock operation, press the Rinse
Key while model information is being displayed during the
Quick Test Mode.
Press Rinse Key
2. Each time the Rinse Key is pressed, it will cycle through
the Door Lock/Unlock operations on the left flow chart.

3. If the Rinse Key is pressed during Door Lock and Water


Door Lock
Valve, Motor or Drain Pump operation, all of the operations
will stop. And, when the Rinse Key is pressed again,
the door will be released.

Press Rinse Key 4. If there is any problem with Door Switch, PCB Assy. or Wire
Harness, related error codes will be displayed.

Door Unlock

Press Rinse Key


5. Test Mode & Error Check

5-4 drainer Test Mode

Drain Pump Test:


Quick Test Mode
1. To check the Drain Pump operation, press the Drying Key
while model information is being displayed during the Quick
Test Mode.
Press Drying Key
2. Each time the Drying Key is pressed, it will cycle through
the operations on the left flow chart.

3. The Drain Pump operation is independent.


Drain Pump On Therefore, it will operate regardless of Door Lock/Unlock.

4. If there is any problem with Drain Pump, PCB Assy. or Wire


Harness, the Drain Pump will not operate. So, its operation
Press Drying Key needs a visual inspection.

Drain Pump Off

Press Drying Key


5. Test Mode & Error Check

5- 5 EEPROM Clear Check

Definition of EEPROM Clear Mode:


- EEPROM initialization.
- All course/option settings are to be reset to default values after EEPROM initialization.
- When Service arises and it needs PCB replacement, EEPROM should be reset.

How to Enter:
- The unit needs to be on.
- Press Delay End Key and Power Key at the same time.
5. Test Mode & Error Check

5-5 EEPROM Reset Mode

EEPROM Reset Mode:

1. EEPROM can be reset once the user enters


the EEPROM Clear Mode.

2. If there is any problem with EEPROM, 7-Segment will display


“ FAiL ”. “Good” will be displayed if everything is OK.

3. PCB assy. needs replacing if “FAiL” is displayed during


EEPROM reset.

4. If PCB assy. is replaced for some reason, EEPROM needs


resetting.

5. If problem occurs with Sticky Function, My Cycle and


Power Failure Compensation, it may be due to EEPROM .
Check EEPROM’s condition at EEPROM Clear Mode.
5. Test Mode & Error Check

5-6 Continuous Run Mode

Definition of Continuous Run Mode:


- Will continuously repeat the current cycle until the Continuous Run Mode is cancelled.

How to Enter:
- Press Delay End Key and Intensive Key together for 7 sec.
5. Test Mode & Error Check
5-6 Continuous Run Mode

Delay End + Intensive care

Continuous Run Mode:


1. Press Delay End + Intensive care Key for 7 sec during Power On State
(Normal User Mode) .

2. Once in Continuous Run Mode, The seven segments will no longer display
“0000” and will alternate between displaying the number of cycles of the
completed course and the remaining time of the course and “CC”.

3. The Continuous Run Mode will repeat the previous cycle until continuous run
mode is cancelled.

4. During Continuous Run Mode, press Delay End + Intensive care Key for 7
sec to return to normal user mode. The seven segments will no longer display
the number of cycles and will display the maintenance time only.
5. Test Mode & Error Check
5-7. Error Codes & Corrective Actions

No. Error Type Error Code Causes Countermeasure

- The hose part of the water level sensor has been damaged (puncture) Check if the water level sensor is defective.

- The hose has been blocked by a foreign object. Check if the water level sensor terminal is not
inserted.
- The hose has been folded.
Check if the water level sensor hose is folded.
- Excessive grease has been applied to the air hose insertion part.
1 WATER LEVEL 1E Check if the main PCB is defective.
SENSOR ERROR - The hose is incorrectly installed (not inserted properly)

- A part is defective (internal soldering)

- The water level sensor terminal has fallen off.

- The main PBA is defective.

- The PBA connector terminals are not inserted. Check if the washing motor is defective.

MOTOR START FAILURE - The motor spin net is not fixed. Check if the main PCB is out of order.
or Check if the washing motor hall sensor is out of
2 3E - The internal coil of the motor has been damaged (short-circuit or puncture). order.
HALL SENSOR Check if the washing motor rotor/state is out of
ERROR - The hall sensor terminal is not installed. order.
Check if the washing motor/hall sensor
- An foreign object is inside the motor (screw). connector is connected.
- A foreign object is inside the feed water valve. Check the water supply valve and repair it, if
necessary.
- The water supply valve terminal is not inserted (open-circuit)
Check the main PBA and repair it, if necessary.
3 4E - When the hot water and the rinse terminal have been exchanged. Check that there are no frozen parts and repair
them if necessary.
WATER SUPPLY - The PCB terminal from the drain hose to the detergent compartment
ERROR
is not inserted. Check if the transparent hose is folded or  torn.
- The cold and the hot water feed hoses have been exchanged.
4 4E1
- In the case of the drying valve water supply, the detected water temperature is 70 ℃ or higher.
5 4E2 - When the Wool course has been selected, the detected water temperature is 50℃ or higher.
5. Test Mode & Error Check
5-7. Error Codes & Corrective Actions

No. Error Type Error Code Causes Countermeasure

- The insides of the pump motor impeller have been damaged. Check if the drain pump is out of order.

- An incorrect part has been installed (220V->110V). Check if there are any frozen parts in winter.

- The part itself is defective. Check that there are no foreign objects in the
drain pump.
6 DRAIN ERROR 5E - The water hose has been frozen,
Check if the main PCB is out of order.
- The drain hose has been blocked (due to a defective injection mold or a foreign
object.)
- Water passage has been blocked with alien objects.
- The drain pump terminal is not inserted due to a rubber band, bill, cotton, hair pin, coin, etc.

-The switch contact is incomplete because the door hook is deformed. Check if the door switch is out of order.

- When the door is opened.


dE
7 - When the door is being drawn by force.
/door
-When the door is pushed outward because of a pressure difference
because of a temperature difference during the boil wash.

DOOR ERROR
- The DOOR LOCK switch terminal is not inserted.
Check if the main PCB is defective.
- The DOOR LOCK switch terminal has been damaged.
8 dE1 Check if the drain pump is defective.
- This may occur intermittently due to a electricity leakage of the wire.
Check if the drying duct fan motor is
- The main PCB is defective. out of order.

- When the coil is over-heated when the power switch is repeatedly turned on
9 dE2 and off.
(This case cannot be easily reproduced.)
5. Test Mode & Error Check
5-7. Error Codes & Corrective Actions

no Error Type Error Code Causes Countermeasures


- The washing heater sensor of the washing tub is defective
(incomplete contact or defective temperature sensor)

10
- The connector has been separated or broken.
tE1 Check if the washing temperature sensor is out
- If the temperature sensor at the bottom of the product that of order.
prevents the washing heater from overheating detects 100~150
 
degrees when there is no water because of a frozen part, it cuts the Check if the drying temperature sensor is out of
power off. order.

TEMPERATURE - The temperature sensor of the duct assembly fan housing is out of order Check if the drying condensing temperature
SENSOR ERROR (e.g. a defective part due to an internal short-circuit or a wire breaking. sensor is present.
11 tE2
- The connector fell out or is incompletely connected Check if the main PCB is out of order.

Check if there are any frozen parts.


- The duct condensing temperature sensor circuit is open.

12 - The duct condensing temperature sensor circuit is short-circuited or broken.


tE3
- The connector fell out or is incompletely connected.

13 UNBALANCE ERROR UE - Since the cause is the laundry, check the laundry. Check if the motor hall sensor is out of order

Check if the laundry temperature sensor is out of


- This error occurs when the water is not drained when the laundry
order.
14 COOLLING ERROR CE temperature is over 55 degrees.
(Explain that this sensor is to prevent a PL
(Since the hot water may cause a PL accident).
accident.)
- A button other than the power button has been pressed and held for 30
seconds or longer. Check the control panel buttons and repair them
if necessary.
15 BUTTON ERROR bE2 - An injection-mold part inside the product is deformed. Check if the main PCB relay is out of order.

- The screw for the sub assembly process has been excessively fastened.
5. Test Mode & Error Check
5-7. Error Codes & Corrective Actions

No. Error Type Error Code Causes Countermeasure

- This error occurs when an instantaneous DC link voltage over 425V is


16 POWER FAILURE measured (e.g. a power failure during the high-speed spinning course) This is not a problem. This error occurs when
: IPM Low Arm Short Break the power fails temporarily.

- The heater is improperly installed (falling out) Check if there is a foreign object in the DV case
and remove it if necessary.
- Water leaks when spinning is performed when the AIR hose is not connected.

- The safe bolt fixing part of the back of the tub has been damaged. Check if the overall tub parts have been properly
assembled and repair them if necessary.
- Water leaks from the front because of bubbles due to an excessive amount of
detergent.
- Water leaks when the detergent compartment connection hose is not connected.
- When the drain pump filter cover is not assembled.
17 WATER LEAKAGE LE
ERROR - Water leaks from the drain pump hose.

- The duct condensing fixing screw is worn out.

- The nozzle-diaphragm is assembled in the reverse direction

  and the rubber seal is not installed.

- Water leaks when the screws fixing the front and back tubs

  are not fastened.

- Water is continuously supplied because the water level is not detected. Check if the water lever sensor is out of order.

Check for frozen parts in winter and repair them


- The water level is not measured when the drain hose is improperly
OE if necessary.
18 WATER   Injection-molded (due to a blocked part).
LEVEL ERROR / OF
- This may occur when water is continuously supplied when a part is frozen or
the water supply valve is blocked by a foreign object.
- This may occur when the water level sensor has deteriorated.
5. Test Mode & Error Check
5-7. Error Codes & Corrective Actions

No. Error Type Error Code Causes Countermeasure

- The starter condenser fell out when the top cover was opened. Check if the drying fan motor is out of order
and repair it if necessary.
-When the fan does not work because the fan motor wire has snapped
-or the belt fell out.. Check the main PCB and repair it if necessary.
- The cooling fan wing is constrained or the bearing has rusted.

- The starter condenser is defective.


19 FAN ERROR FE
-> Since this problem cannot be detected with the tester, replace
the starter condenser unconditionally.

- The signal between the sub PBA and the main PBA are not detected Check if the signals of the sub and main
due to a communications error. PCBs have been properly detected.
COMMUNICATIONS
- Check the connector connecting the sub and the main PBA.
Check if the wires of the sub and main PCBs
20 ERROR AE -> Check if the connector is incompletely connected. have been properly connected.
- Separate the sub PBA from the C/PANEL and check if there is no
defective soldering.

- The washing heater is short-circuited or the wire has snapped. This occurs when the heater part is defective.

- The washing heater sensor of the washing tub is defective This occurs when the red temperature sensor
(incomplete contact or defective temperature sensor) at the center of the drying heater is defective.
21 HE
This occurs when the steam function is out of
- If the temperature sensor at the bottom of the product that prevents the
HEATER ERROR order.
washing heater from overheating detects 100~150 ℃ when there is no
water due to a frozen part, it cuts the power off.  

22 HE1

- The red temperature sensor at the center of the drying heater works. If you press the center button, it will work
23 HE2
(When the temperature is over 145 ℃). normally.
6.Reference Information
6-2. Main-PCB Assy Module

Location Part No. Function Description


1 CN6 PBA Power Supply Supply 230V of AC power.
2 CN7 Reactor Connection Port Decrease generated noise when the motor is operated.
3 RY1 Main Relay Be Supplied PBA power when the Power button is pressed.
4 RY13 Washing Heater Relay The switch for the Washing Heater power.
5 RY2 Dry Heater Relay The switch for the Dry Heater power.
6 CN5 Motor Power Supply Port Supply the 3-phase drive voltage for the Washing Motor.
7 CN3 Hall Sensor Connection Port Detect whether the Washing Motor is working normally.
8 CN10 SUB PBA Connection Port Supply power to the Sub PBA and provides a communications function.
9 IC10 Washing Motor Drive IC Switches and supplies the voltages for the motor.
10 CN10 Each Load Connection Port The port to supply power for each electric device.
11 CN2 Dry Fan Port Supply the 3-phase drive voltage for the Dry Fan.
6.Reference Information
6-3. Connector & Relay Terminals Description (Main-PCB)

Hall
6.Reference Information
6-4. SUB PCB Module

5
5

Location Part No. Function Description

1 GRAPHIC Main PBA Connection Port Receives power from the Main PBA and provides a communications function.
CN6
2 GRAPHIC CN5 SENSOR Connection Port Sensing the water level and water temperature.

3 CN1 GRAPHIC PBA Connection Port For communications with graphic PBA.

4 BZ1 Buzzer Circuit Be generated sound when the menu key is pressed or the encoder is operated, the
menu is closed.
6.Reference Information
6-5. Connector & Relay Terminals Description (Sub-PCB)

CN6
1. Communications Port (Tx)
2. Communications Port (Rx)
3. Reset Signal output
4. 5V
5. Ground
6. 15V
7. EMG signal
8. Water Level Signal CN5
9. Main Relay Watchdog Signal
1. Main Switch Signal
10. NC
2. Dry AIR Thermistor Signal
3. Dry Duct Thermistor
Signal
4. Water Thermistor Signal
5. Ground
6. Water Level Signal
① ① 7. Water Level Signal
8. NC

CN2
1. JOG signal 8. Led signal
2. JOG signal 9. Led signal
3. Ground 10. Led signal
4. Led signal 11. Led signal
5. Led signal 12. Buzzer signal
6. Led signal 13. Buzzer signal
7. Led signal
6.Reference Information
6-6. PCB Circuit Diagram (Main) PCB(M)

double click
6.Reference Information
6-7. PCB Circuit Diagram (Sub) SUB(S)

double click
6.Reference Information

6-8. Q & A

Q. How long does it take for the door to A. It takes approximately 2-3 seconds for the door to
unlock? unlock.

A. When “End” is displayed, the Power button should be


pressed or door should be opened before selecting
Q. The cycle is complete and “End” is another cycle. The display will show “End” until
displayed. How do I set another cycle? washer is turned off. To turn off washer, the Power
button should be pressed or the door should be
opened

A. When the Information Code is displayed, press the


Q. What should I do when Information Code
Start/Pause dial and then restart the cycle. For more
(“dc”) lights up?
information, refer to the Owner’s Manual

A. It is normal for a small amount of water remaining in


Detergent Drawer after it completes washing. Bleach
Q. There is a small amount of water left in
is usually flushed out into the tub at the beginning of
Detergent Drawer after the load is
the washing. Also, its compartment is washed again
complete. Is this normal?
during the following rinse cycle, removing any
remnants.
6.Reference Information

6-8. Q & A

A. Power button may have been accidentally bumped or pushed.


Q. When I went back to my washer, it was Reset the cycle and start the washer. Make sure the unit is
turned off. What happened? plugged into a live electrical outlet. Check house fuse or
circuit breaker.

A. If the power fails while the door is locked, the door will remain
locked until the power comes back on. If the power comes
Q. The washer door gets locked after a
back on while the door is still locked, the cycle will resume
power failure. How can I open it?
where it left off. If the door is unlocked, “PF” will display and
the washer will pause. Press Power Off and restart the cycle.

A. The water must be drained from the tub for the door to be
Q. The washer door does not unlock when
opened. Set the rotary dial to Spin Only and press the
there is water in the tub. How can I
Start/Pause dial. The door will open 2-3 seconds after the
open it?
Spin or Drain cycle is completed.
The End

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