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Information Systems: By: Jayson I. Lariza

This document provides an overview of information systems, defining them as a set of interrelated components that collect, manipulate, store data and disseminate information to monitor performance. It then describes the main types of information systems, including executive support systems, management information systems, decision support systems, knowledge management systems, transaction processing systems, and office automation systems. For each type, it provides a brief example of the type of information and functions it would provide.

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Joram Teneza
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40 views10 pages

Information Systems: By: Jayson I. Lariza

This document provides an overview of information systems, defining them as a set of interrelated components that collect, manipulate, store data and disseminate information to monitor performance. It then describes the main types of information systems, including executive support systems, management information systems, decision support systems, knowledge management systems, transaction processing systems, and office automation systems. For each type, it provides a brief example of the type of information and functions it would provide.

Uploaded by

Joram Teneza
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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INFORMATION SYSTEMS

OVERVIEW
BY: JAYSON I. LARIZA
INFORMATION SYSTEM

• An information system is a set of interrelated


components that collect, manipulate, store data and
disseminate information and provide a feedback
mechanism to monitor performance.
WHAT IS AN INFORMATION SYSTEM?

• An organized combination of people, hardware, software, communications


networks, and data resources that collects data, transforms it, and
disseminates information.
WHAT ARE INFORMATION SYSTEMS? –
DEFINITION AND TYPES
• Executive Support Systems (ESS)
• This type of IS was designed to help senior management support the business and
make strategic decisions. It gathers, analyses and summarises the key internal and
external information used in the everyday business. It supports an inventory of all
present information assets; projected revenue figures based on new product sales
expectations and reasonable sales figures between one week and the next. For
example, a CEO may require overall sales for the company, along with sales for
every department separately, and general economic data for the year.
WHAT ARE INFORMATION SYSTEMS? –
DEFINITION AND TYPES
• Management Information Systems (MIS)
• MIS is mostly concerned with internal sources of information. These systems
usually take data from the transaction processing systems and summarise it into
a series of management reports. MIS is an information system that generates
exact, timely and structured information so managers and other users can make
decisions, resolve problems, supervise activities, and track progress. For
example, complied data of call volume in a call centre with abandon % and call
service levels for every hour, every day and monthly summary.
WHAT ARE INFORMATION SYSTEMS? –
DEFINITION AND TYPES

• Decision Support Systems (DSS)


• DSS is an information system intended to help users reach a decision
when a decision-making situation arises. This system comprises tools
and techniques to help collect relevant information and analyse the
choices and alternatives. DSS usually involves use of complex
spreadsheet and databases to create models which will help determine
difficult situations and its possible outcomes.
WHAT ARE INFORMATION SYSTEMS? –
DEFINITION AND TYPES

• Knowledge Management Systems (KMS)


• KMS exist to help businesses create and share various information.
These are typically used in industries where employees create new
knowledge and expertise – which can then be shared by other people
in the organisation to create additional commercial opportunities.
Good examples include firms of lawyers, training related businesses,
accountants and management consultants.
WHAT ARE INFORMATION SYSTEMS? –
DEFINITION AND TYPES
• Transaction Processing Systems (TPS)
• TPS are designed to process repetitive transactions efficiently and
accurately. A business will have many (sometimes several) TPS; e.g.:
billing systems to send invoices and statements to clients; systems which
calculate weekly or monthly payroll and tax payments; stock control
systems to route all transactions into, within and out of the business;
production and purchasing systems to analyse and calculate all raw
material requirements.
WHAT ARE INFORMATION SYSTEMS? –
DEFINITION AND TYPES
• Office Automation Systems (OAS)
• OAS are systems that try to improve the efficiency of employees who need
to process data and information. The best example is the wide range of
software systems that exist to improve the productivity of employees
functioning in an office (e.g. Microsoft Office XP) or systems that allow
personnel to work from home or while on the move. Another good example
would be salesforce system which is a ticketing system used to process IT
information in the office and on the go.

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