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E-Commerce

This document provides an overview of e-commerce websites. It discusses what e-commerce is, the key participants in e-commerce transactions, how e-commerce works, and considerations for developing an e-commerce site such as gathering requirements, design, development, and security. The document also outlines some advantages and disadvantages of e-commerce.

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0% found this document useful (0 votes)
769 views34 pages

E-Commerce

This document provides an overview of e-commerce websites. It discusses what e-commerce is, the key participants in e-commerce transactions, how e-commerce works, and considerations for developing an e-commerce site such as gathering requirements, design, development, and security. The document also outlines some advantages and disadvantages of e-commerce.

Uploaded by

anon_40674
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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You are on page 1/ 34

E - COMMERCE WEBSITE

Guided By:- Submitted By:-

Manjeet Soni Sir Meenakshi Kakode


Manisha Mandloi
Seema Kohare
Suchita Singh
COMMERCE

•Exchange of Goods / Services.

•Contracting parties are Buyer and Seller.

•Trust and Security principle.

•Intermediaries are Direct (Distributors,


Retailers) and Indirect (Banks, Regulators).

•Money is a medium to facilitate transactions.


What is e Commerce?

E- commerce is enabling or achieving your business


objectives by using information technology to
enhance or transform your business processes.

  E-commerce site: a site offering goods and services


for online sale and enabling online transactions for
such sales.
E COMMERCE

Automation of commercial transactions using


computer and communication technologies.

Facilitated by Internet and WWW.

Business-to-Business: EDI.

Business-to-Consumer: WWW retailing.


Features

–Easy, global access, 24 hour


availability.

–Customized products and services.

–Back Office integration.

–Additional revenue stream.


JOB OF E COMMERCE

 The buying and selling of


products or services over electronic
systems such as the Internet and
other computer networks.

 The amount of trade conducted


electronically has to grow extraordinarily
with widespread Internet usage.
E-Commerce Steps

•Attract prospects to your site:-


–Positive online experience.
–Value over traditional retail.
•Convert prospect to customer:-
–Provide customized services.
–Online ordering, billing and payment.
•Keep them coming back:-
–Online customer service.
–Offer more products and conveniences.
E Commerce Participants
PROJECT DESCRIPTION

1. Information Gathering
2. Planning
3. Design
4. Development
5. Testing and Delivery
6. Maintenance
7. SEO
Information Gathering

The first step in designing a successful


web site is to gather information.
Many things need to be taken into
consideration when the look and feel of
your site is created.
Planning

Using the information gathered from


phase one, it is time to put together a
plan for your web site.
This is the point where a site map is
developed.
Design

Rating from the information gathered up


to this point, it’s time to determine the
look and feel of your site.
Development

The developmental stage is the point


where the web site itself is created.
At this time, your web designer will
take all of the individual graphic elements
from the prototype and use them to
create the actual, functional site.
Testing and Delivery

At this point, your web designer will attend to


the final details and test your web site.
They will test things such as the complete
functionality of forms or other scripts, as well
last testing for last minute compatibility issues
ensuring that your web site is optimized to be
viewed properly in the most recent browser
versions.
Maintenance

Most web designers will be more than happy


to continue working together with you, to
update the information on your web site.
Many designers offer maintenance
packages at reduced rates, based on how
often you anticipate making changes or
additions to your web site
SEO

Other maintenance type items include


SEO (Search Engine Optimization) and
SES (Search Engine Submission).
This is the optimization of you web site
with elements such as title, description
and keyword tags which help your web
site achieve higher rankings in the search
engines.
How can E-commerce be used?

1. Community-based services: Payment of utility


bills, traffic fines, donations to charity etc.

2. Shopping: Buying and selling goods and services

3. Communication: E-mail, Net telephony products


can be commerce-enabled and serviced via the
Net.
For what e commerce work?

1. Travel / Tourism.

2. Retail - items that don’t need personal touch - music,


books, gifts, Computers, electronic items, Auctions.

3. Real Estate - houses and investment properties. More


efficient and effective processes between businesses
(B 2 B).
For what it does not work?

1. Items which require “touch and trial”


• Luxury goods.
• Clothes - beyond T-shirts

2. Groceries - it works for some people but


market is restricted.
In Future

• While E-Commerce may not completely replace


other forms of Commerce, it is likely to be the
dominant mode of the commercial transactions
in the future.

• Colleges and Schools including Business Schools


should reflect this trend in the curriculum to
train the future generation of Managers.
What are the risks?

Failure of the web site:


• problems with the surroundings, power
failure.
• failure of the hardware or software.
• attack through virus or computer hackers.

Main issue: Secure payment scheme


E-Commerce Security
Authorization, Access Control:– protect intranet
from hordes: Firewalls.

Confidentiality, Data Integrity:– protect contents


against snoopers: Encryption.

Authentication:– both parties prove identity before


starting transaction: Digital certificates.

Non-repudiation:– proof that the document


originated by you & you only: Digital signature.
ADVANTAGES

1. In business activities like selling and


purchasing of products and services
carried out over electronic systems like
the Internet and computer networks.

2. Supply chain management, transaction


processing, Internet marketing and
inventory management.
Cont…
3. Provides the opportunity to look for
cheaper and quality products.

4. Consumers can easily research on a


specific product and sometimes even find
out the original manufacturer to purchase.

5. Shopping online is usually more


convenient and time saving than
conventional shopping.
DISADVANTAGES

1. Inherent limitations restricted the number


of people using this revolutionary system.

2. A large number of people do not use the


Internet for any kind of financial transaction
or due to lack of knowledge and trust.
Cont…

3. Many people have reservations regarding


the requirement to disclose personal and
private information for security.

4. A lot of phone calls and e-mails may be


required till you get your desired products.
FUNCTIONAL REQUIREMENTS

 Web Site Look & Feel: Create your own custom


design. Preview design templates before they are
published .

 Category Management: Add / update/ delete


category and Category description .

 Product Management: Add / update/ delete


products and product descriptions and Cost.
Cont…

 Discount: Mark a product to be on-sale .

 Customer Management: Guest registration and


create and save unlimited number of custom fields
like age, birthday, etc.

 Order Processing: View and process your orders


online, Multiple currency supported and accept
Cash on delivery.
Cont…

Marketing: Search engine friendly.

 Queries and Discussions: Customer is


allowed to post queries and discuss products sold
online.

 Secure Transaction: Data is sent over a


secured network and message encryption
techniques.
NON FUNCTIONAL REQUIREMENTS

 Manageability: Remote access to setup [On/Off]


Capability, self management and maintainability.

 Interface: Supports multi-language and


interface adaptation, accessibility and usability.

 Performance: System responds the user as soon


as possible.
Cont…

 Reliability: Failure is as low as possible ,


Robustness and Scalability.

 Security: Transaction security and personnel


details of the user must be confidential.

 Documentation: Technical documentation


and Online help.
Cont…

Package: Easy setup process and Customizable


paths.

 Easy to Use: Interface should attractive at the


same time it should be easy to use.

Testability: Test cases & test cases results.


Availability of automated test cases running and
reporting.
Conclusion

Electronic commerce is the paperless


exchange of business information using electronic
data interchange (EDI), e-mail, electronic bulletin
boards, fax transmissions, and electronic funds
transfer. It refers to Internet shopping, online
stock and bond transactions, the downloading and
selling of “soft merchandise” (software,
documents, graphics, music, etc.), and business-
to- business transactions.
THANK YOU

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