ROI: in Training and Development: Prepared By: Name: Kumar Anurag R O L L N O .: 8 0 2 0 5 2 0 0 0 0 5
ROI: in Training and Development: Prepared By: Name: Kumar Anurag R O L L N O .: 8 0 2 0 5 2 0 0 0 0 5
Development
P R E PA R E D B Y:
Benefit/Cost Ratio:
ROI (%):
HOW CAN WE MEASURE THE EFFECTIVENESS
OF TRAINING AND DEVELOPMENT?
Reaction
Learning
Transfer
Evaluation
CONCLUSION
Any organization wanting to improve systems, procedures, or even attitudes must plan
accordingly. This planning must be integrated and aligned with the business. The effort to use
training as a tool to help balance an organization in a dynamic environment must be continuous.
There must be constant matching of individual and organizational needs in a system which is
biased towards neither. Once this matching is completed and training programs carried out, it is
then not only important to evaluate the training but to realize how much it has boosted the
bottom line. Here is where the ROI comes to the fore possibly on helping management realize
that training is truly an investment and not an expense.