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Joross Canoy

The document discusses the considerations in choosing an evaluation design for training programs, emphasizing the importance of ROI and cost-benefit analysis. It outlines methods for determining costs and benefits, as well as the significance of establishing expectations with stakeholders. Additionally, it touches on the role of big data in evaluating training effectiveness and aligning it with business goals.

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jhanmichaelcesar2
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23 views10 pages

Joross Canoy

The document discusses the considerations in choosing an evaluation design for training programs, emphasizing the importance of ROI and cost-benefit analysis. It outlines methods for determining costs and benefits, as well as the significance of establishing expectations with stakeholders. Additionally, it touches on the role of big data in evaluating training effectiveness and aligning it with business goals.

Uploaded by

jhanmichaelcesar2
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Considerations in Choosing an

Evaluation Design

An evaluation design should be chosen based on an


evaluation of the factors.
There are several reasons why no evaluation or a less
rigorous evaluation design:
–First. managers and trainers mav be unwilling to devote the
time and effort necessary to collect training outcomes.
–Second, managers or trainers may lack the expertise to
conduct an evaluation study.
–Third, a company may view training as an investment from
which it expects to receive little or no return.
Determining Return on
Investment

Return on investment (ROI) is an important


training outcome. This section discusses how to
calculate ROI through a cost-benefit analysis.

Cost-benefit analysis in this situation is the


process of determining the economic benefits of a
training program using accounting methods that
look at training costs and benefits.
Determining Costs

One method for comparing costs of alternative


training programs is the resource requirements
model compares equipment, facilities, personnel,
and materials costs across different stages of the
training process (needs assessment,
development, training design, implementation,
and evalua-tion).
Determining Benefits

To identify the potential benefits of training, the


company must review the original reasons that the
training was conducted.
Practical Considerations in Determining ROI

ROl analysis may not be appropriate for all


training programs.
Training programs best suited for ROl analysis
have clearly identified outcomes, are not onetime
events, are highly visible in the company, are
strategically focused, and have effects that can be
isolated.
In the examples of ROf analysis in this chapter,
the outcomes were very measurable.
Success Cases and Return on Expectations
Return on expectations (ROE) refers to the
process through which evaluation demonstrates to
key business stakehold-ers, such as top-level
managers, that their expectations about training
have been satisfied.? ROE depends on
establishing a business partnership with business
stakeholders from the start of a training program
through its evaluation.
Other Methods for Cost-Benefit
Analysis

Other more sophisticated methods are aailable for


determining the dollar value of training.

For example, utility analysis is a costbenefit


analysis method that involves assessing the dollar
value of training based
Big Data and Workforce Analytics

Big data refers to complex data sets developed


by compiling data across different organizational
systems, including marketing and sales, human
resources, finance, accounting, customer service,
and operations.
Three dimensions characterize big data: volume,
variety, and velocity.
Measuring Human Capital and Training Activity

this chapter has focused on how to evaluate


training programs. It is important to remember that
evaluation can also involve determining the extent
to which learning and training activities and the
training function contribute to the company
strategy and help achieve business goals.
Thank you.

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