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8TH Emotional Intelligence

The document discusses emotional intelligence, including its definition, components, and how to develop it. Emotional intelligence involves self-awareness, managing emotions, motivation, empathy, and handling relationships. It can be improved through practices like becoming emotionally literate, distinguishing thoughts from feelings, and taking responsibility for one's emotions. While IQ is fixed, EQ can grow throughout life and predicts about 90% of leadership success. Developing high EQ involves strengthening intrapersonal, interpersonal, adaptability, and stress management skills.

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0% found this document useful (0 votes)
161 views38 pages

8TH Emotional Intelligence

The document discusses emotional intelligence, including its definition, components, and how to develop it. Emotional intelligence involves self-awareness, managing emotions, motivation, empathy, and handling relationships. It can be improved through practices like becoming emotionally literate, distinguishing thoughts from feelings, and taking responsibility for one's emotions. While IQ is fixed, EQ can grow throughout life and predicts about 90% of leadership success. Developing high EQ involves strengthening intrapersonal, interpersonal, adaptability, and stress management skills.

Uploaded by

Jandro Kareem
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
You are on page 1/ 38

 What is Emotional Intelligence?

› 1. Self-awareness.
› 2. Managing Emotions.
› 3. Motivation
› 4. Empathy.
› 05- Handling relationships
 How To Develop A Higher Sense Of
Emotional Intelligence?
 IQ vs. EQ
 Components of Emotional Quotient.
 Characteristics of Emotional Intelligent
People
How to Increase Your
EQ?
 Implementation
Importance.

Emotional Intelligence - Gihan aboueleish 2


Emotional Intelligence - Gihan aboueleish 3
Emotional intelligence is a person’s
ability to understand their own emotions,
the emotions of others, and to act
appropriately using these emotions.
 Emotional intelligence never stops
growing. Because we are always
evolving as people, EQ is something that
must be nurtured.

Emotional Intelligence - Gihan aboueleish 4


Emotional Intelligence - Gihan aboueleish 5


Emotional Intelligence - Gihan aboueleish 6
3. Motivation:
using self-control to channel
emotions toward a goal

Emotional Intelligence - Gihan aboueleish 7


4. Empathy:
Understanding The Emotional
05- Handling relationships;
using personal information and
information about others to handle
social relationships and to develop
interpersonal skills

Emotional Intelligence - Gihan aboueleish


Emotional Intelligence - Gihan aboueleish 10
11

 Become emotionally literate; Label your


feelings, rather than labeling people or
situations. ( Say “I feel” instead of “I
know”)
 Distinguish between thoughts and feelings.
 Take more responsibility for your feelings.
 Use your feelings to help make decisions
 Use feelings to set and achieve goals

Emotional Intelligence - Gihan aboueleish


 6. Feel energized, not angry.
 7. Validate other people's feelings.
 8. Use feelings to help show respect
for others.
 9. Don't advise, command, control,
criticize, judge or lecture to others.
 10. Avoid people who invalidate
you.
Emotional Intelligence - Gihan aboueleish 12
13

Emotional Intelligence - Gihan aboueleish


 IQ

 Measure of an individual’s personal


information bank

 Memory, vocabulary and visual motor skills

 IQ is set and peaks at age 17


 Remains constant through adulthood

Emotional Intelligence - Gihan aboueleish 14


IQ vs. EQ
 EQ
 Not fixed
 Can be improved throughout life

 IQ
 Established by mid-teens
 Can’t increase
 Predicts only 10% - 20% of life success
Emotional Intelligence - Gihan aboueleish 15
 90% of ing
leader onal
intellig e as
import lligence
(IQ).
Emotional Intelligence - Gihan aboueleish 16
 Intrapersonal - Self-regard, emotional self
awareness, independence, self-actualization.
 Interpersonal Empathy, social-
responsibility, interpersonal relationships.
 Adaptability -Reality-testing, flexibility,
problem-solving.
 Stress management - Stress tolerance,
impulse control
 General Mood - Optimism, happiness
Emotional Intelligence - Gihan aboueleish 17
Emotional Intelligence - Gihan aboueleish 18
Emotional Intelligence Map
25 Competencies divided into 5 Dimensions 19

Self-Awareness Empathy
Emotional Awareness Understand Others
Accurate Self-Assessment Developing Others
Self-Confidence Service Orientation
Self Management Leveraging Diversity
Self Control Political Awareness
Trustworthiness Social Skills
Conscientiousness Influence
Adaptability Communication
Innovation Conflict Management
Motivation Leadership
Achievement Drive Change Catalyst
Commitment Building Bonds
Initiative Collaboration & Cooperation
Optimism Team Capabilities

Emotional Intelligence - Gihan aboueleish


 Intrapersonal skills (ability to understand and
apply personal emotional

 Self regard
 Emotional self awareness
 Assertiveness
 Independence
 Self actualization
Emotional Intelligence - Gihan aboueleish 20
Interpersonal skills (people skills)

o Stress management
o Stress tolerance
o Impulse control

Emotional Intelligence - Gihan aboueleish 21


Interpersonal skills (people skills)

 Empathy
 Social responsibility

Emotional Intelligence - Gihan aboueleish 22


 Interpersonal relationships (ability to
establish and maintain mutually beneficial
relationships noted for their intimacy.

 Adaptability
 Reality testing
 Flexibility
 Problem solving

Emotional Intelligence - Gihan aboueleish 23


Emotional Intelligence - Gihan aboueleish 24
 Knowing one’s feelings
 Managing emotions & feelings appropriately
 Able to motivate self
 Ability to persist in face of frustrations
 Ability to control impulses & delay gratification
 Ability to empathize with others
 Capacity to HOPE
 Social competencies
Emotional Intelligence - Gihan aboueleish 25
How to Increase Your EQ? 26

 Conduct a “personal inventory.”


 Analyze the setting & identify skills needed.
 Enlist trusted friends.
 Focus on a few competencies.
 Practice, practice, practice.
 Be observant and reflective.
 Don’t expect immediate results.
 Learn from your mistakes.
 Acknowledge your successes.
Emotional Intelligence - Gihan aboueleish
EQ Value
 Creativity
 Stress Management
 Decision Making
 Relationship Building
 Can be enhanced
 What else is important to you?

Emotional Intelligence - Gihan aboueleish 27


Self Others
Awareness Quadrant 1 Quadrant 3
Emotional Self Social Awareness
Awareness • How can I transcend my
perspective so that I can
• Who am I and what are my
understand and value
potential areas of
development. others.

Actions Quadrant 2 Quadrant 4


Emotional Self Social Skills
Control • How do I build teams
and create constructive
• How can I self regulate my
work relationships.
emotions so I can be right and
effective
Emotional Intelligence - Gihan aboueleish 28
EQ in Action - Group
exercise
Form groups of 4 Each member select a
question:
A. I am impatient with people who are different
from me: Social Awareness
B. I can express my negative feelings without
offending others: Emotional Self Control
C. It is hard for me to ask for what I want: Emotional
Self Expression
D. I like it when others recognize that I have won the
argument: Social Skills
• Your question is related to which of the 4
dimensions?
• How would you answer the question- very true,
true, not true, not at all true of you?
Emotional Intelligence - Gihan aboueleish 29
31

“The winds and waves are always on the


side of the best navigators.” (Vincent Van
Gogh)

Emotional Intelligence - Gihan aboueleish


 Over past two decades
children have become
more:
 Depressed and Lonely
 Impulsive and disobedient
Nervous, prone to worry and irritable
Why is EQ

 Prone to eating disorders

 What are some possible so


causes? Important
 Parents have less free-time with their
children
 Less relatives in children’s life these days
 Both parents often work
 There is more TV watching and
computer games

Emotional Intelligence - Gihan aboueleish 32


EQ SCORES HELP DISCRIMINATE BETWEEN:

Prisoners and a local normative


sample
Successful and unsuccessful alcohol
Therapists and their clients
treatment participants

 Academic drop out


 Ability to cope with severe medical condition
 Aggression in the work place
 Suicide attempts
 Ability to recover from mental illness

Emotional Intelligence - Gihan aboueleish 33


34

“Don't forget that little emotions are the great captains


of our lives." (Vincent Van Gogh)
Emotional Intelligence - Gihan aboueleish
Or
Are
you on
Are the
you happy
on side?
this
side?

Emotional Intelligence - Gihan aboueleish 35


36

Don’t worry if you are a person with “LOW


EQ”, we have a solution for you!

Emotional Intelligence - Gihan aboueleish


Top 9 Suggestions for developing Your EI
Become emotionally literate. Label your feelings, rather than labeling
people or situations

Distinguish between thoughts and feelings.

Don’t advise, command, control, criticize, judge or lecture to others.

Take more responsibility for your feelings.

Use your feelings to help make decisions.

Use feelings to set and achieve goals.

Feel energized, not angry.

Use feelings to help show respect for others.

Validate other people’s feelings, avoid people who invalidate you.

Emotional Intelligence - Gihan aboueleish 37


Emotional Intelligence is, therefore an ability
to:
 Understand the need and feelings of
oneself and
 Manage one’sother
own people
feelings.
 Respond in an appropriate way
E motional Intelligence - Gihan aboueleish 39

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