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Professional Development and Applied Ethics

This course overview provides an outline for a course on personality development and professional skills. The course will cover understanding personality, ways to be valued in business, and developing career skills. It includes chapters on communication skills, leadership, guest relations, managing emotions and stress, and projecting a positive social image. The final chapter addresses performance appraisal, career planning, and interview skills.

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Malene Caya
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155 views9 pages

Professional Development and Applied Ethics

This course overview provides an outline for a course on personality development and professional skills. The course will cover understanding personality, ways to be valued in business, and developing career skills. It includes chapters on communication skills, leadership, guest relations, managing emotions and stress, and projecting a positive social image. The final chapter addresses performance appraisal, career planning, and interview skills.

Uploaded by

Malene Caya
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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COURSE OVERVIEW

 By understanding the ideas of improving one’s personality and ways on how they are
going to be valued in the business industry.
 By means of presenting their ideas like company meetings, professional networking,
interviews and through proposals of services considering the proper collaboration to
their associates and portraying professional business ethnics.
 It also teaches writing skills and emphasize in verbal communication and preparation
of plans that requires them to research career options and company potentiality and
stability to develop a strong and effective career pathway.
COURSE
OUTLINE
CHAPTER 1: INTRODUCTION
TO PERSONALITY
A. Definition and Basics of Personality
B. Nature of Personality
C. Theories of Personality
Psychoanalytic Perspective
Humanistic Perspective
Social Cognitive Perspective
Trait Perspective
CHAPTER 2: TECHNIQUE IN
PROFESSIONAL
DEVELOPMENT
Communication Skills
A.
STAGE 1
 Communication Process
 Communication in the Workplace
 Communication Barriers

B. Building Self-esteem and Self confidence


 Importance of Self confidence and Self-esteem
 Ways to develop Self-esteem
CHAPTER 3. TECHNIQUE IN
PROFESSIONAL
DEVELOPMENT STAGE II
A. Introduction to Leadership
B. Leadership Style
C. Group Dynamics
D. Team Building
CHAPTER 4. TECHNIQUE IN
PROFESSIONAL DEVELOPMENT STAGE III
A. Guest Relation
B. Nature of Guest Relation
C. Guest Relation Skills
CHAPTER 5. TECHNIQUE IN
PROFESSIONAL
DEVELOPMENT STAGE IV
A. Emotion and Motives
 Kinds and Classifications of Emotion
 Controlling Emotions for Hospitality and Tourism Professionals

B. Stress Management
 How to Cope with Stress

C. Conflict Management
 Introduction to Conflict Management
 Levels of Conflict
 Managing Conflict
D. Time Management
 Concept
 Importance and Need
 Steps Towards Better Time Management
CHAPTER 6. PROJECTING A
POSITIVE SOCIAL IMAGE
A. Definition and Importance of Social Image
B. Good Grooming and Proper Hygiene
C. Grooming for Men and Women
D. Dressing for Occasion
E. Proper Way of Introduction
F. Body Language
G. Public Speaking
H. Social Graces and Proper Telephone Etiquette
I. Business Conduct and Office Etiquettes
J. Social Graces and Table Manners
K. Etiquette in Public Areas
CHAPTER 7. PERFORMANCE
APPRAISAL AND CAREER
PATH
A. Self –Appraisal
B. Career Planning Goals and Process
C. Resume Building
D. Self-Introduction
E. The Art of Participating in Group Discussion/Modeling
F. Personal Interview Session/Mock Interview Session

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