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Communication Process - Group 15

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31 views18 pages

Communication Process - Group 15

Uploaded by

meghadigiya88
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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B U S I N E S S C O M M U N I C AT I O N

P R E S E N TAT I O N ( G R O U P - 1 5 )

COMMUNICATION PROCESS

Mohammad Sami,
24504120
Krittika Goel,24504098
Megha,24504116
Prateek Pandey,24504138
SENDE
R
• A sender is a person who encodes & sends the
message to the expected receiver through an
appropriate channel.

• A sender is the source of the message that is


generated to be delivered to the receiver after
appropriate stimulus from the referent.
SENDER'S
1. Clarity
RESPONSIBILITIES
Ensure your message is concise, coherent, and easily understood.

2. Empathy
Consider the receiver's perspective and tailor your communication
accordingly.

3. Engagement
Foster active listening and encourage feedback to facilitates
dialogue.
ENCODIN
G
Encoding is the process of transforming ideas, thoughts,
information into a symbolic form that can be effectively
or

communicated to others.

It involves selecting appropriate words, symbols, gestures, or


visuals to convey a message in a way that the receiver can
interpret and understand
Encoding
1. IDEATION Process
Clearly formulate the message you want to convey.
2. TRANSLATION
Convert your ideas into appropriate words, gestures, or visuals.
3. DELIVERY
Present your encoded message through the chosen
communication
MESSAGE
• The message (which is encoded with symbols for
privacy) is the content of the communication, which is
sent from the sender(the person initiating the message)
to the receiver(the person receiving and interpreting the
message by the process of decoding).

• A message is best understood when it follows the 7 C’s of


communication which are Clarity, Conciseness,
Concreteness, Correctness, Consideration, Completeness,
Concreteness.
TYPES OF MESSAGES

Verbal: Non-verbal:

Body language,
Spoken or written
gestures, facial
words
expressions
CHANNEL & ITS TYPES
A channel is the medium or method used to transmit a message from sender to receiver.

ElectronicElectronicElectron
Face-to-face Electronic
ic

Written
SELECTING CHANNELS
Context
Messag Formalit
of the
e y Level Message
Urgency

Audienc Medium Feedback


e Size Impact Mechanis
m
DECODING
• Decoding is the process of interpreting and
understanding a message that has been
encoded and transmitted by the sender.

• It is a vital component of communication


process, decoding ensures that the intended
meaning of the message is accurately
recieved by the audience.
Factors affecting decoding

1.Knowledge and experience


2.emotional and psychological
state
3.clarity of the message
4.language and cultural
differences
RECEIVER
• The receiver is the person or group for
whom the message is intended in the
communication process.

• Receiver plays crucial role by interpreting


and responding to the sender's message,
completing the communication loop.
ROLE OF THE RECEIVER
1.Decoding the
• message
The receiver interprets the encoded message from the
sender and extract its meaning
2. Understanding the
• The receiver uses their knowledge, experience, and context
message
to make sense of the message
3. Providing
• Feedback ensures the sender knows whether the message was
feedback
understood as intended
4. Acting on the
• The receiver may perform an action or make decisions
message
based on the message
Feedback
To complete the communication process, sending feedback to the communication by
the recipient to the sender is imperative.
‘Feedback’ means the reaction or response of the recipient to the message.
It is an essential part of the communication process because it allows the sender to
know whether their message was understood as intended, and it helps clarify,
confirm, or adjust communication.
NOISE

Noise in communication is any interference that prevents a


message from being sent, received, or understood.
Noise in communication can reduce clarity, cause confusion,
or lead to incomplete understanding, making it essential to
minimize or eliminate noise for effective communication.
CAUSES OF NOISE

• Sound by construction work, traffic,


sound
produced by machines
• Playing loud speakers
• Poor singal quality or technological
issues
BIBLIOGRAPHY
H T T P S : / / W W W . C O M M U N I C A T I O N T H E O R Y. O R G / L I S T - O F - T H E O R I E S /

C L A S S X I I - B U S I N E S S S T U D I E S N C E RT

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