ओ एंड एम समीक्षा

बैठक
O&M Review Meeting
13.12.2024
 1.1 परिचालन आँकड़े: औसत यात्री यात्राएँ (लाख में)
Operations statistics: Average Passenger Journeys (in Lakh)
66.54
63.27
70 64.92
64.14 64.52 (+0.62%) 62.27
60.62 60.17 61.06
58.82 60.75 59.79
60 59.74 61.37
57.13
57.35 59.04 59.67
50.82 50.49 55.96
औसत यात्री यात्राएँ(लाख

54.14
50 49.33
52.09 52.42 51.14
49.8
2024
43.93 47.32 44.76
44.9
40 41.9 43.9

36.95 40.11 39.49 32.06 2023

30.56 33.6518819354838
31.85 28.37
30
2022
में)

23.31
19.23 25.56 19.2
20 14.0715693333333
19.0848574193549 12.0191695833333
16.01
2021
10 12.25
13.4

6.19
1.86495555555556 2020
0
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
• नवंबर 2024 के लिए DMRC नेटवर्क का औसत यात्री यात्रा डेटा अस्थायी आधार पर है
• First Lock Down: 22nd March 2020 – 6th Sep 2020, Second Lockdown: 10th May 2021 - 6th June 2021
1.2. परिचालन सांख्यिकी : शीर्ष दस औसत प्रति दिन औसत यात्री
यात्राएँ
Operation statistics : TOP Ten Passenger Journey
TOP Ten Passenger Journey
Date Total Passenger Journey
Mon 18-Nov-24 78,67,649

Tue 20-Aug-24 77,49,682

Mon 09-Sep-24 77,17,820
Mon 07-Oct-24 76,75,544
Tue 17-Sep-24 76,59,548
Mon 14-Oct-24 76,55,826
Tue 19-Nov-24 75,75,077
Tue 10-Sep-24 75,71,858
Tue 22-Oct-24 75,56,540
Wed 11-Sep-24 75,51,418
 1.3. परिचालन आँकड़े :औसत दैनिक यात्री यात्राएँ (लाख में)
Operations statistics : Average Daily Passenger Journeys (in Lacs)
20.00

18.08

17.78
Sep'24
17.67
17.55

Sep'24

17.18
17.04

16.99
18.00

16.49

15.94
Feb-20

15.59
16.00
Nov-23
14.00
Oct-24

12.00 Nov-24
Nov'24

Ever highest

Sep'24
10.00

Sep'24
(Monthly, in Avg
Figure)

Sep'24
7.15
7.15

8.00
6.95

6.77
6.68
6.64
6.64

6.60
6.49
6.41
6.09
6.03

Sep'24

5.98
(Month Name of the

5.84
above highest

5.32
5.13
6.00

4.99
4.98
value )

4.64
4.05
3.45
3.29
3.27

Sep'24
4.00
2.89

Sep'24
2.16

2.00

0.74
0.71
0.70
0.61
0.61
0.39
0.38
0.38
0.31
0.23
0.00
Line-1 Line-2 Line-3/4 Line-5 Line-6 Line-7 Line-8 Line-9 AEL
 1.4 परिचालन आँकड़े : औसत प्रति दिन आय (लाख में)
Operations statistics :Average per day Earning (in Lakh)

1200 1154 1109 1116

1103 1029 1091 (+.63%)
1100 1050 1048 1017 1049 2024
1041 1018 1040 2023
1000 1051 1026
1014. 1014 1029
980 983 985 984 2022
औसत प्रति दिन आय (लाख में)

900 946 944 945

915 923 2021
800 802
816 839 870 837 2020
700 753 793 621 637
703 740
580
600
500 452 543
400 364
366 461.82
300 361 266 306
227 1024

200 136 238

100 39
0
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

• नवंबर 2024 के लिए DMRC नेटवर्क की औसत आय अस्थायी आधार पर है।

• First Lock Down: 22nd March 2020 – 6th Sep 2020, Second Lockdown: 10th May 2021 - 6th June 2021
1.5 परिचालन सांख्यिकी : शीर्ष दस औसत प्रति दिन आय
Operation statistics : TOP Ten Earning

TOP Ten Earning

Date Total Earning
Thu 10-Nov-16 1695,93,853
Fri 11-Nov-16 1590,25,368
Mon 04-Nov-24 1473,34,203
Mon 02-Sep-24 1464,13,462
Mon 09-Sep-24 1443,41,846
Mon 07-Oct-24 1437,16,397
Mon 14-Oct-24 1414,73,583
Tue 20-Aug-24 1411,06,168
Tue 03-Oct-23 1404,72,435

Mon 02-Dec-24 1397,53,826

 1.6 परिचालन सांख्यिकी : तुलनात्मक
डी-बोर्डिंग/निरस्तीकरण/विलंब/विड्रान की स्थिति
Operation statistics : De-boarding/ Cancellation/ Delay/ Withdrawn Position
Technical failures (FY 2024-25)

डी- ट्रिप् ट्रिप्

ट्रेन विड्रान
बोर्डिंग निरस्तीकरण विलंब (Train Withdrawn)
De-boarding (Trip Cancellation) (Trip Delay)

वर्ष 2024-2025 में technical

failures को सीमित रखने का
लक्ष्य 43 256 601 6
(10% less than previous FY)

अप्रैल 24 – नवंबर 24
25 169 328 10

नवंबर 24 3 20 35 2
 1.6.1 अगस्त – 2024 में डी-बोर्डिंग (De-boarding) मामले

नवंबर– 2024 में डी-बोर्डिंग (De-boarding) मामले

क्र
यात्रियों को De-board
मां लाइन दिनांक स्टेशन व failure का कारण कराया गया
क

Shalimar bagh –Sakurpur DN- Infringement between De Boarding : 03 (trains)

1 लाइन-7 11.11.2024 ROCS (Rigid Overhead Conductor System) and panel 680 passengers were
cover of HVAC-1 de-boarded from 03 trains

 Total Cases of de-boarding : 04

 De-boarding due to technical failures: 03
 De-boarding cases were due to passenger fallen/jumped on track: 01
 De-Boarding cases due to Non technical Failure: 00

*No de-boarding in mid section.

 2.2.1 Line 7 & 8 UTO Trial
Summary for 01st Sep'24 to 30th Nov'24 RA INTERVENTION Cases

Line-7 Line-8

Sidin Platf
Sidin Platf gs: orm
gs: orm Total
Total 01 Case : 11
01 Case : 23 Avoi s: 17
Avoi s: 32
dabl dabl
e:17 Mid- e:09 Mid-
Non- Secti Non- Secti
on: Avoi on: 5
Avoi 08
dabl dabl
e: 15 e: 08
 2.2.2 Line 7 & 8 UTO Trial
Summary for 01st Sep'24 to 30th Nov'24 RA INTERVENTION Cases Department-wise

Line-7 Line-8
SNGF : 12 SNGF : 14
Axle Counter : 09 VOBC EB : 03
PSD : 01
Target Speed : 01 Axle Counter : 02
Signal S02221 : 01 Door Authorization : 01
RSF : 7 PSD : 01
RIO Of DM 1 : 01
Vibration in Train : 01 TOD View : 01
UST Fail : 03 Train Announcement : 02
RSD : 02 UST Fail : 01
OPN / SNGF : 1
PSD : 01 Undershoot : 01
RSF / Pway : 3
WSP Active : 03 Train Stopped : 01
Telecom : 6 Train Delocalized : 01
PAD : 03
UST Fail : 03
Train Operation : 1 RSF : 3
Train Operation : 01 UST Fail : 01
OHE : 1 BECU : 01
OHE : 01
RSF / SNGF: 1 HVAC : 01
CI/LCM-MCM, Target : 01
 2.2.3 Line 8 UTO Trial
Line 8 stage-II UTO operations.
The competent authority has accorded approval to implement Stage-II UTO operations in JPW-BCGN section of
Line-8 w.e.f 17.08.2024. In the said stage, RA shall be available anywhere in the train (preferably near first car, in
the direction of travel).
For implementation of Stage-III UTO operation , the document is already submitted.

Line 7 stage-I UTO operations

UTO train trial is being carried out in Line-07 during revenue hours (0800 hrs-2000 hrs) for checking readiness for
UTO operation on all Sundays w.e.f. 25th August 2024 and on every Saturday & Sunday ( full day ) w.e.f 30th
November 2024
For implementation of Stage-I UTO operation, next trial document shall be submitted to CMRS

UTO trials on Line-7 will be executed in a staged manner, analogous to Line-8

The summary of Axle Counter Failure (01.01.2024 to 30.11.2024) is as follows:

SIGNALLING FAILURES OF LINE-7 112
 3.1 नई पहल / New Initiative
DMRC PARTICIPATES IN THE NATIONWIDE ‘SWACHHATA HI SEVA’ CAMPAIGN TO PROMOTE CLEANLINESS AROUND
METRO PREMISES
 DMRC actively participated in the ‘Swachhata Hi Seva' initiative on the occasion of the 10th anniversary of Swachh
Bharat Mission
 Participated in ‘shram daan’ at about 110 locations to support the ‘Jan Andolan’ movement for a cleaner India.
 DMRC has adopted 70 Cleanliness Target Units (CTUs) outside its premises near Metro stations, depots and
residential colonies.
 MD DMRC , shared a video message across the metro network urging passengers to actively participate in the
‘Swachhata Hi Seva’ campaign.
 3.2 नई पहल / New Initiative
DELHI METRO CELEBRATED CYBER SECURITY AWARENESS MONTH 2024
 DMRC observed Cyber Security Awareness Month 2024 this
October.
 On 8th Oct’24 Lt. Gen. M. U. Nair, National Cyber Security
Coordinator, delivered a “Leadership Address” role of cyber
security in safeguarding urban transport systems like Delhi Metro
from online threats.
 MD, DMRC and other senior officers were also present on the
occasion
 Key highlights
 Agreement with Rashtriya Raksha University on training DMRC
officials and promote research in cyber security
 Forum to be created to hold a discussion with cyber security
officers from other metro systems
 Fun quiz competitions was organized for DMRC staff
 3.3 नई पहल / New Initiative
METRO SERVICES STARTED FROM 03:15 AM TO FACILITATE THE PARTICIPANTS OF VEDANTA DELHI HALF MARATHON
ON 20TH OCTOBER 2024 (SUNDAY)
 Vedanta Delhi Half Marathon held on 20th Oct’ 24 at Jawaharlal Nehru
Stadium
 Delhi Metro train services begins from 03.15 AM from terminal stations
of all Lines except the Airport Express Line and Grey Line.
 The event organizer sponsored the cost of travel for to and fro moment
to the event venue for the participants of Vedanta Delhi Half Marathon
2024.
 For this DMRC has provided required number of QR tickets as per the
applicable Metro fare
 In total 5349 people travelled
 3.4 नई पहल / New Initiative
Delhi Metro Shines at the Urban Mobility India Expo in Gandhinagar organised by MoHUA; Showcases Innovations in
Urban Mobility and bags first prize in Exhibitor Category
DMRC made a significant impact at the Urban Mobility India Expo in Gandhinagar, Gujarat.
On the inaugural day 25th Oct’24, Hon'ble Chief Minister of Gujarat, Sh. Bhupendra Patel visited the DMRC stall, where MD
DMRC received him and showcased Delhi Metro's cutting-edge technologies.
The highlights of the visit included a live demo of the driverless Metro train operation and an in-depth look at India's sole
high-speed Airport Express Line, which operates at an impressive 120 km/h.
Sh. Manohar Lal, Hon'ble Minister of Housing and Urban Affairs, GOI also visited the exhibition & had a first hand
experience of driving a metro train on simulator at the DMRC exhibition.
DMRC was also awarded with the first prize in the Best Exhibitor category by the Hon’ble Minister.
 3.5 नई पहल / New Initiative
DMRC OBSERVES VIGILANCE AWARENESS WEEK; ORGANISES A NUMBER OF EVENTS
 DMRC observed the 'Vigilance Awareness Week 2024‘ from
the 28thOct 2024 to 3rd Nov 2024.
 Nukkad Nataks, quiz show, slogan and essay writing
competition, lectures on topics pertaining to vigilance etc
were also organised.
 In the concluding ceremony, DMRC's Chief Vigilance Officer,
Sh. Hirendra Singh Rana elaborated on the number of
initiatives being taken to bring in integrity, transparency and
efficiency within the organisation. The function was attended
by all the Directors and senior officers.
 3.6 नई पहल / New Initiative
QR CODE BASED TRADE FAIR TICKETS WAS AVAILABLE ON DELHI METRO APP, MoU SIGNED BETWEEN DMRC AND
ITPO Value
 On 8th Nov’24 DMRC and India Trade Promotion Organization ITPO signed a
MoU wherein helping commuters in buying QR tickets online for the IITF
through Delhi Metro App- DMRC Delhi Sarthi/ DMRC Momentum 2.0 and
Bharat Mandapam App.
 The India International Trade Fair (IITF) scheduled from 14th to 27th Nov’ 24
at Bharat Mandapam (Pragati Maidan).
 The MoU was signed by Shri Rakesh Chandra Sharma, General Manager
(IT)/ITPO and GM/Tele, DMRC in the presence of Director (Operations &
Services), DMRC and Sh. Premjit Lal, Executive Director, ITPO.
 In total at 55 metro stations IITF tickets were available from 14.11.2024

Mobile QR ticket 39523 Ever Highest Date Value

Footfall 25.11.15 245794

Paper Tickets 120051
Paper ticket 23.11.14 61933
Maximum Footfall 120802 sold
on 24.11.24
QR ticket sold 24.11.24 7695
 3.7 नई पहल / New Initiative
DMRC'S MANAGING DIRECTOR KUMAR BESTOWED WITH IGBC SENIOR FELLOW TITLE FOR OUTSTANDING
CONTRIBUTION TO THE GREEN BUILDING MOVEMENT IN INDIA
 DMRC's MD, has been conferred with the prestigious IGBC Senior Fellowship by the Indian Green Building Council (IGBC) in
its 22nd Congress, being held at Bangalore. The title was bestowed on 15th Nov’24 as he has actively supported the green
building movement in India.
 This is in recognition to his contribution to promote the cause of green infrastructure not only in DMRC but also in various
Indian Metros, under operation.
 In 2014, DMRC and IGBC collaborated to create the World’s First Green Certification norm specifically for Mass Rapid Transit
Systems (MRTS)
 The efforts to initiate a green culture across Metro systems in India has already started with collaborative efforts between
different Metros and the IGBC.
 3.8 नई पहल / New Initiative
INTEGRATED QR-TICKETING SYSTEM BY NCRTC AND DMRC GOES LIVE, COMMUTERS CAN NOW BOOK TICKETS FOR
NAMO BHARAT AND METRO SERVICES SIMULTANEOUSLY
 DMRC & NCRTC officially launched their integrated QR-ticketing system on
18th Nov’24. MD, DMRC and Shri Shalabh Goel, MD NCRTC officially
launched this integrated ticketing
 Seamless ticketing across the RRTS and Delhi Metro systems by booking
Namo Bharat QR code tickets through the 'DMRC Sarthi (Momentum 2.0)'
app and Delhi Metro QR code tickets via the 'RRTS Connect' app.
 This step is a part of DMRC’s ongoing ‘Ease of Booking’ initiative through
digitalization emphasizing multiple modes of ticket booking, multiple fare
media, and multiple payment options.
 3.9 नई पहल / New Initiative
DMRC SIGNS MOU WITH ASI FOR SALE OF MONUMENT TICKETS ON MOMENTUM 2.0 DELHI SARTHI-सारथी APP
 DMRC signed a MoU with the Archaeological Survey of India (ASI) on 20th Nov’24, to enable the sale of ASI
monument tickets through DMRC’s ‘Momentum 2.0 Delhi Sarthi- सारथी’ mobile application.
 The MoU was signed in the presence of MD, DMRC and Sh. Anand Madhukar, Additional Director General
(Admin), ASI.
 DMRC will jointly develop and implement an integrated QR-based ticketing system that allows seamless access to
Delhi Metro services and entry to selected centrally protected monuments managed by ASI.
 For increase awareness among tourists DMRC will integrate ASI’s ticketing system into its app and provide space
for standees featuring historical information about various monuments at designated metro stations
 3.10 नई पहल / New Initiative
DELHI METRO’S FILM SCREENED IN INDIAN PANORAMA AT THE 55TH INDIA INTERNATIONAL FILM FESTIVAL, GOA
 The Delhi Metro Rail Corporation's film, 'Pillars of Progress: The Epic
Story of Delhi Metro', was screened at the 55th International Film Festival
of India (IFFI) in Goa on 26th Nov’24.
 The 30 min film was screened in the prestigious Indian Panorama under
non-feature film category.
 ‘ Pillars Of Progress’ tells the inspiring story of the Delhi Metro's creation,
a testament to determination and innovation.
 DMRC in the past has won two national awards for its films titled- ' The
dream Fulfilled-Memories of the Engineering
Challenges' and Surmounting Challenges- an Incredible Tale of Time'.
4. Point(s) pertaining
to
Tractions
4.1 Status of Action Plan on Tail feeder failure in Line-2 on 18.06.2024
Total No. of
Activity Done Balance TDC Remarks
locations

35
Replacement of
existing Tail Feeder Work completed
(Ph-1 : 10 nos Ph- 35 - Dec-2024
(145 sqmm) with 262 by Oct’24 itself.
2 : 18 nos
sqmm feeder
Ph-3 : 7 nos)
 4.2 Status of Post monsoon tree trimming - 2024
No. of Trees identified for trimming
Line Total trimmed Balance Remarks
Main Line Depot RSS Total

1 41 20 - 61 61 -

2 32 22 53 107 107 -

3&9 228 165 10 403 403 -

3E & 4 5 - - 5 5 -

5 17 - - 17 17 -
Work
completed
6 16 7 - 23 23 -

7 31 4 - 35 35 -

8 4 6 5 15 15 -

AEL 165 87 10 262 262 -

Total 539 311 78 928 928 -

 4.3 Status of Action Plan on Contact Wire failure in Line-1 on 17.09.2024

S. N. Activity Qty Done Balance TDC Remarks

Ultrasonic Testing (UST) in

1 Line-1 between Shahdara & 26 kms 14 Kms 12 kms Testing is under
Inderlok progress
Mar’25
(9 nos. New
brazed joints
UST on sample basis in Ph-I&II
2 22 kms 4 kms 18 kms found in L1)
Lines other than Line-1

Work
completed
Replacement of Contact Wire in 2 Tension 2 Tension
3 - -
Line-1 lengths lengths (video of
replacement in
next slide)
Contact Wire replacement in Line-1
5. Point(s) pertaining
to
Signaling Wing (O&M)
 5.1 Cable Cut/Theft incidences since June-2024

Line No. of Incidences (Month wise break-up)

June July Aug Sept Oct Nov Dec Total

L-1 1 0 1 0 3 0 0 5

L-2 0 0 0 0 2 1 0 3

L-3 0 0 0 0 1 0 2 3

L-5 0 0 0 0 1 1 0 2

Total 1 0 1 0 7 2 2 13
 Action Taken for Prevention
• HoD level Committee was nominated for identifying the theft prone
areas and suggest measures to prevent theft incidences in DMRC.
• Based on the recommendations of the committee report following
actions are being taken:
1. CSC has written a letter to Commissioner, Delhi Police on 05.12.2024.
2. Pilot project for Drone based monitoring has been taken up at L-1.
3. Anti-Theft Clamp installation work is in testing phase. Sample is to be tested by
15-Dec 2024 at L-5. After successful completion, work will be done on theft prone
locations.
4. Locations identified for Installation of Concertina Coil in theft prone areas at all
lines. Work done between Shastri Park-Seelampur Section; Dwarka Sub City
section (DSN-DST, DSE-DSW, DSTN-DSFN).
5. Cementing over cables done at Line-1 between Dilshad Garden and Jhilmil.
6. Camera installed at Line-1 (Welcome to Seelampur) & Line-2 (Jahangirpuri to
Haiderpur Badli Mor).
7. PoC of Camera BOSCH Starlight having advance surveillance platform for mission
Cementing over cables at Line-1 between Cable Tray Cover installation at Line-1 between
Dilshad Garden and Jhilmil. Shahdara and Shastri Park.
Concertina Coil installed at L-1 from Concertina Coil installed at L-3 in Dwarka
Welcome to Seelampur. Subcity (DSN-DST, DSE-DSW, DSTN-DSFN).
 5.2 Drone Defense System
 Work order for Proof of Concept for deployment of Drone Defense System for Asset
protection at Line-1 awarded to M/s Data Digi Technologies on 29.11.2024.

 Implementing technology based solution, when activated will provide surveillance &
target tracking over the affected segment of the track.

 Demonstration of asset protection through deployment of drone defence system

between Kashmere Gate and Jhilmil stations at Line-1.

 Preliminary Drone flight operation for route survey between Kashmere Gate and
Welcome has been done on 10.12.2024.

 Drones are tentatively located at Shastri Park Depot.

 GPS Mapping of metro rail track/route is under progress. Later this mapping will be
linked with Signalling Track Circuit locations.

 Test flight is planned during night hours in the target section.

Sample Video demonstrating zooming feature of Drone
 5.3 Block Management Application (BMA)
 Block Management Application is implemented in all Lines with
existing Hardware.

 To be migrated to dedicated servers on getting delivery of hardware.

 PTW issuing of Line-8 are done through BMA & hard copy both so as to
check if the system developed is at par with the existing working
procedures before launching it on all the lines. Remaining Lines PTW
issue system is ready for implementation.

 Tabs and Laptops delivered. Server delivery expected by

20.12.2024.

 Target to commission Server is: 31.12.2024, migration of system on new

hardware will be done thereafter.
 5.4 Indigenisation of Tuning Units (TU) installed on Line-5&6
 Bharat Electronic Limited (BEL) in coordination with DMRC has developed Tuning units
for Signalling system installed in Line-5 & 6.

 Development: BEL developed 12 TUs of specific frequency F1, F2, F5 & F6 (03 each
for specific frequencies).

 Testing: BEL-TUs were tested on mainline (L-5 at City Park & L-6 at Ballabhgarh) for a
period of 3 months (7th June- 6th Sep 2024).

 Performance :- Out of 12 TUs, 3 TUs (01 each of F1, F2 and F5) were found faulty
within two week time, representing a failure rate of 25%.

 A Meeting was held with BEL team on 18-11-2024 to fine-tune the delivered
TUs to meet the required performance standards . Transformer and Inductors
used in M/s ATIL make TU are of customized nature. M/s BEL is facing
challenges in fine tuning these customized components to meet the
performance requirements.
 5.5 TACHOMETER REPAIR/OVERHAULING on Line 5&6
 Work of Tachometer Overhauling/Repair awarded to M/s Hasler for
repair/overhaul of 284 tachometers corresponding to Phase-II commissioned trains
on Line 5&6.

 LOA Issued: On 06.09.2024.

 Work Completion Duration is 54 Months (6 months lead time & subsequent 48

months when actual repair/overhaul work will be carried out)followed by 12 months
DLP period.

 Schedule is as follows:
 Kick off Meeting conducted on : 08.11.2024
 1st lot to be handed over to vendor: Mid-February 2025
 1St lot to be overhauled & handed back to DMRC: April 2025
 This work shall be carried out in lots on quarterly basis over the 4 Years duration
i.e. up to March 2029.
 284 numbers of Tachometers to be taken up on priority identified, and
will be completed by march 2029.
5.6 Order from BMRCL to provide IDMS solution on nomination basis
 LOA for implementation of Integrated Data Management System Solution received from
Bangalore Metro on 07.11.2024 at the cost of INR 2.55 Crores ( all inclusive).

 Timeline for the implementation of solution after fixing requirements jointly: 300 days.

 The DLP period is of 18 Months after satisfactory implementation.

 Discussions started to get the documents from BMRCL. Hardware procurement will be
finalized on receiving the final documentation and fixing the requirement.

 Timelines & Action plan will be finalized in coordination with the consultancy wing.

 At present a visit is being planned to get the necessary data from the BMRCL
and to understand the requirement better before starting development of the
system.

 Minimum four months period required for developing and testing the solution.
6. Point(s) pertaining
to E&M
 6.1. Malfunction of Escalator at Kashmere Gate (06 May 2024)
Escalator has been made operational w.e.f. 05 Sep 2024
(Prolonged time taken as major material required for rectification was sourced from OEM in China)
Para-wise compliances to ensure prevention of such incidents are as under:

Status as on
Current Status
SN Action 25 Sep 2024
as on 13 Dec 2024

i Proper procedure for inspection/ A detailed procedure order dated 23.08.2024 issued.
reporting to be incorporated to improve All executives are ensuring its compliance.
system

ii Training of staff and competency to be Training given to all E&M Sup. (44) & non-sup. (232) Already Complied
ensured before deployment of Line-6 & 7 and competence issued.

Iii Lesson learnt shall be made and to be Lesson learnt prepared and uploaded on intranet.
incorporated in training modules

iv Disciplinary action to be taken against Charge sheet issued on 28.06.2024. Disciplinary Major penalty of reduction to one
one staff found guilty proceedings in progress { Inquiry in progress} stage for two years has been
imposed on 06 Dec 2024.

Additional measures taken:

i. CAMC transferred to OEM.
ii. Effectiveness of brakes for all 75 escalators (in CAMC with non OEM);
iii. Visit of experts from China is being planned in Jan-2025 (Visa granted by intervention of MoHUA/MHA).
 6.2. Provision of Smart Meters for PB Licensees in DMRC
Status: Work is in progress:
 Agency : M/s Neptune India Ltd.
 Date of Award: 06 Sep 24.
 Time allowed for completion: one year i.e. up to - 05
Sep 25.
 Internal Target date for completion : 15 Jun 25
 Regular follow up with agency and Meter supplier
 Priority as per PB department :
1st priority : 334 nos.
2nd priority : 127 nos.
3rd priority : 803 nos.
 6.3. Feasibility: Eescalators - Line-3/4 C to P

 Joint site inspection was carried by Design, Architect, E&M & Civil on 12.04.2024

 Based on the survey Architect dept. prepared typical layout drawing for 09 stations.

 E&M dept. prepared escalator GAD and shared with Design deptt. on 26 June 24.

 Design wing issued structural drawing as a sample for Karol Bagh on 20 Sep 24.

 Civil department is taking Karol Bagh as a pilot project and LOA for commencement
of work shall be issued by 20 Dec 24, cost- Rs. 1.7 Cr, Time- 6 months

 Letter sent to MoHUA & GNCTD on 14 Nov’24 for funding of new L&E for
Rs.80.35Cr. (05 Nos. Lifts and 53 Nos. Escalators)
 6.4. Installation of Lift at RHE / Line-1 by demolishing Sulabh toilet
complex beside gate number 2 of RHE metro station
SN Action Current Status

i Architecture Drawing and Design Done

Drawing

ii Estimate and Agency finalization Done

iii Sulabh Demolition Done

iv Construction of Lift shaft Done

(Shaft handed over on 11 Nov 24)

Installation & Commissioning Work In progress

v
of lift TDC : 30th Dec-2024.

Finishing work by Civil (Flooring

vi TDC:15 Jan 2025
at sill etc)
 6.5.a. Installation of Lift at RHW / Line-1 {south side}
 Decision to install lift by acquiring land from Dr. Baba Saheb Ambedkar Hospital (State Govt.
Hospital) ; formal request for land acquisition (40 sqm) sent on 09 Feb 24

 DMRC agreed for shifting of utilities belonging to Hospital vide letter dated 27 June 24.

 Case for transfer of land for construction of lift is with Secretary (Health & Family welfare) for
approval.

 The process of transfer of land is being continuously chased by DMRC, Matter was also
discussed in high powered committee, chaired by Chief Secretary, Delhi Govt. on 30 Aug 24.
Transfer of Land is in process.

 TDC: 06 months for construction of shaft and FOB after land acquisition.
02 months for installation of Lift after readiness of shaft

Reply by Civil Wing: Estimate prepared by Civil/O&M and vetted by Finance. Tender
documents has been sent to Tender Cell.
 6.5.b. Installation of Lift at RI / Line-1 {south side}
 DJB vide letter dated 13 Nov 2024 confirmed allotment of land measuring
40 Sq Mtr and requested for depositing one time charge of Rs. 9.83 lakh.

 File in process for release of payment to DJB.

 TDC: 06 months for construction of shaft and FOB after land acquisition.
02 months for installation of Lift after readiness of shaft

 Action by Land Cell : Hospital authorities has sought comments of DMRC

on bearing the burden of shifting of utilities lines passing through the
land being sought.
 Action by Civil Wing : Estimate prepared by Civil/O&M and vetted by
Finance. Tender documents has been sent to Tender Cell.
 6.6. Installation of Dual view AI based X-BIS
 Visual & Audio alert on detecting sharp object and Guns & Fire arms
(prohibited items as per The Metro Railways (Carriage and Ticket ) Rules. 2014).

 AI based alerts help operator in decision making. Alerts are fail safe i.e.
objects of similar shape / size are also alerted i.e. false / errors
(recorded in library).

 Single view Double view

1.5 m x 3.2 m 2.0 m x 3.2 m

Approx 19 lacs Approx 26.50 lacs

 A presentation by the service provider was held on 12 Nov 24.

 Further decision regarding procurement of X-BIS shall be taken after rates are
revealed in ongoing procurement of 61 X-BIS machines.
 6.6.1 Sample checking of AI performance in XBIS
(2hours / day during 13-19 Nov)
S. No. Station Total Number of Total True Total false
Sample negative positive
(bags- scanned)

i Khan Market 2105 2 106

ii Jor Bagh 4139 5 46

Results shared with agency for incorporation in software

True negative cases are approx. 1 in 1000, i.e.-Scissors, knife & CISF pistol.
 6.7 Procurement of 61 nos. single view AI based X-BIS
 Technical Bid of Tender no. DMRC-SEC61 Opened on 03.09.2024.

a. No of participants: 04
b. Estimated Cost: Rs. 16.10 Cr.
c. Time allowed for delivery: 90 days from the date of issue of PO.

 Activities

i. Scrutiny of Technical Bid including financial data has been completed

ii. Inspection of prototype by CISF, Security cell, E&M and Stores will be done
by mid-December 2024.

iii. Scrutiny of Financial Bid.

iv. Award of LOA. TDC-31 Dec 24

 6.8 Working of platform lights during non-revenue hours
 All RC stations have raceway lights at each platform (total approx. 120 lights)
 These lights are divided into three circuits which are tabulated as below:

S. Lights Percentage of Approx. Switch ON/OFF timing

No. supply lights lights
source
ON at sunset
i Normal 50% 60 OFF 10 mins after last revenue train.

ON at 0500 hours
ii DG 25% 30 OFF at Sunrise.

ON 15 minutes before sunset

iii UPS 25% 30
OFF 15 minutes after sunrise

Survey done with Operation department at Mayur Vihar Phase-I station (both L-3E & L-7 section) on
20 Oct 24 for feasibility of switching OFF all the lights after revenue hours, however complete dark
was not found acceptable
 6.9 Anti-theft illumination arrangement

Issue: Regular theft of lights at FOB

(approx. 200 m) outside Jasola Vihar
Shaheen Bagh metro station (complaint
received dated 17 Oct 24).
Action taken:
 Pole fencing done around light area.
 Light bracket has been secured by
welding and nut-bolt to avoid theft.
 Box has been provided at base of
pole to avoid access to wire.
 New lights along-with necessary
wiring installed on the FOB
Status: Work completed on 06 Dec 24.
 6.10 Solar Generation
Depot & SBL Stations Total
November-2022 To October-2023
Numbers 16 101 117
Capacity 23.09 16.35 39.44
(in MWp) (59%) (41%) (100%)

Generation & CUF 22.48 17.07 39.56

( in Million Unit & %) CUF-11.12% CUF-11.92% CUF- 11.45%

November-2023 To October-2024
Numbers 16 101 117
Capacity 23.99 16.35 40.35
(in MWp) (59%) (41%) (100%)

Generation & CUF 22.84 16.58 39.42

( in Million Unit & %) CUF-10.87% CUF-11.48% CUF-11.35%
6.10.1 SOLAR GENERATION BEST PERFORMING LOCATIONS : NOV-23 TO OCT-24

Nov 22 to Oct 23 Nov 23 to Oct 24

Capacity
SN Location Generation CUF Generation CUF
(KWp)
(MWH) % (MWH) %
Noida Stabling
1 352.42 308.55 10% 414.66 13.4%
Shed

2 Mundka Depot 341.7 340.51 11.4% 374.42 12.5%

3 Govind puri 195.3 149.20 8.7% 182.19 10.7%

4 Escorts Mujesar 151.2 143.24 10.8% 154.36 11.7%

5 Badarpur 99.2 94.39 10.9% 108.88 12.5%

51
 6.10.2 Solar Saving for Jan-24 to Oct-24
AMOUNT PAID CORRESPONDING
MONTH UNIT (IN MWH) TO SOLAR FIRM NOTIONAL DISCOM BILL SAVING AMOUNT
(Rs. CR) (Rs. CR) IN Rs. CR

Jan-24 1394 0.69 1.27 0.58

Feb-24 2917 1.44 2.66 1.22
Mar-24 4047 2.00 3.69 1.69
Apr-24 4454 2.17 4.00 1.83
May-24 4500 2.15 3.98 1.82
Jun-24 3944 2.08 3.84 1.76
Jul-24 3404 1.65 3.05 1.40
Aug-24 3330 1.60 2.96 1.36
Sep-24 3052 1.51 2.78 1.28
Oct-24 3902 1.96 3.56 1.60
TOTAL 34,863.68 17.54 31.80 14.26
 6.10.3 Solar Generation & Targets
 Immediate
 Faulty cables at Shastri Park depot rectified and system restored.
 Part relocation at MKD (231 kWp) under process.
 Relocation of 100 kWp from HCC to IFCO chowk under process.

 Regular
 Strict monitoring of cleaning of solar panels.
 Immediate rectification of faulty equipment / accessories.
 Periodic review of performance.

 Targets
 Implementation of centralized monitoring of Solar generation.
 Identification and addition of at least 1 MWp capacity at existing locations.
 Improve system CUF of by about 10%.
7. Point(s) pertaining to Civil
 DEFACEMENT REMOVAL

Joint Inspection of advertisement boards

with PB department
 7.1 Detail of joint inspection with PB department
Total No. of No. of Ad boards having some
Current status given by PB
S.N. Line Advertisement defects to be attended by PB
dept.
Boards department
1 Line-1 143 98 All rectified

2 Line-2 1287 1287 10 to be rectified

Line-3
3 (Dwarka 120 20 All rectified
Subcity)
Line-3 West
4 406 368 135 to be rectified
(JW to NWD)
Line-
5 3(RKAM- 814 173 90 to be rectified
NECC) & L-4
6 LINE-5 19 19 03 to be rectified
 7.1 Detail of joint inspection with PB department
Total No. of No. of Ad boards having Current status given by PB
S.N. Line Advertisement some defects to be attended dept.
Boards by PB department
7 Line-6 640 639 50 to be rectified

8 Line-7 50 40 29 to be rectified

9 Line-8 45 45 All rectified

10 Line-9 Nil Nil Nil

11 Airport Line 76 0 All rectified

333 no.s to be rectified
Total 3600 2690 (TDC given by PB dept-
31.01.25)
Sample of Deficiency Observed during joint inspections with PB department &
its rectification by PB department

Millenium City Centre Gurugram

Metro station
Sample of Deficiency Observed during joint inspections with PB department
& its rectification by PB department

Mayur Vihar Phase-1 Metro station

 7.1 Point(s) pertaining to Civil
Safety/Civil/E&M/Architect Wing
Action Target
Issues Action Taken
by Date
Safety Audit of Mayur Vihar-1 Metro
station (L-3&7) on 22.08.24

During safety audit it was noticed that an

emergency exit is provided at track level Adv/Traffic/Safety 1. This is as per design.
towards Akshardham, 25 meters beyond ED/Civil-I/O&M 2. Provision of electro magnetic lock is
platform track access gate. Passengers feasible and E&M is working on it
ED/Civil-II/O&M
have to cross track access gate first while TDC : 31.01.2025.
using it. For passenger evacuations, using GM/E&M
these emergency exits are not feasible. CA-I 3. Other similar location is at Mayur
GM/O ------- Vihar Extension.
Studying other similar locations in the 4. The drawings have been received
complete network for necessity of this from Architect Department.
type of availability and any alternative 5. Meeting with Design Department to
options and consolidated proposal be held for fixing arrangement
exploring other possibilities to be details.
explained.
Other Similar location is
Mayur Vihar Extn with
Emergency exit at Track
level
8. Point(s) pertaining to
IT Wing
 8.1 Point(s) pertaining to IT
IT/Tele Wing
Action Target
Issues Action Taken
by Date
Top up in NCMCs to be validated through AVM AVMs have been installed at 50 stations to facilitate NCMC
top-ups.
AVMs have been installed at 50 stations to ED/IT
facilitate NCMC top-ups GM/Tele/ Further, deployment of AVM/CSM will be done starting from
------- December 2024.
O&M
Further, deployment of more AVM/CSM will be
done starting from October 2024 First batch of 5 AVM and 7 CSM has arrived at our
warehouse and shall be completed by march 2025.

Implementation of Store Value QR code to be As part of its ongoing ‘Ease of booking’ initiative through
expedited: digitization, DMRC launched store value QR Code for
commuters on 13.09.2024.
As part of its ongoing ‘Ease of Booking’ initiative ED/IT
through digitalization, DMRC launched store value It is available on DMRC’s Delhi Metro Sarathi (Momentum
GM/Tele/ 2.0) app.
QR code for commuters on 13.09.2024. O&M Apr’24
July’ 24 32,207 Multiple Journey QR (MJQR) issued till 08.12.2024
Available on DMRC’s Delhi Metro Sarathi App and average journey for previous month is 5,028 per day.
(Momentum 2.0) app
Awareness regarding benefits of using Multiple Journey QR
Awareness regarding benefits of using Multiple PR.ED/CC Tickets among passengers is being raised through tutorial
Journey QR Ticket (MJQRT) among passengers to GM/ videos on Video Stores (Monitors installed with Smart Box) at
be promoted Tele/O&M stations.
9. Point(s) pertaining to
Telecom Wing
 9.1. Points pertaining to Telecom
Telecom/PB
Action Target
Issues Action Taken
by Date

 Poor internet connectivity i.e. voice & data,

related issues to be identified and taken up with  M/S Indus Towers have conducted a
cellular operator to resolve the same. comprehensive network coverage survey of
• Joint signal testing on 15.08.2024 & complete Airport Line and submitted the Walk
23.08.2024 at underground stations of Line-8 Test report.
&2  The detailed design of the In Building Solution
Sr.GM/PB & LMC
• Data services is not satisfactorily at few GM/Tele/O&M ______ (IBS) for improvement of mobile coverage at
identified locations Millennium City Center Station, Anand Vihar
• PB wing has processed the POC with M/s Station and IGI Terminal submitted by M/S
Indus Towers Ltd to improve the mobile Indus Towers. Permission letter for deployment
coverage at elevated section of DMRC of POC system for 5G has been given
network
 9.2 Points pertaining to Telecom
Telecom-AFC
Action Target
Issue Action Taken
by Date
Interests of DMRC regarding MoU with  Agreement with ONDC has been signed on 9th
ONDC to be ensured October. Subsequently, soft launch of DMRC
Agreement received from ONDC with tickets has been done on 4 apps viz. RedBus,
reply to DMRC queries. Currently, under GM/Tele/O&M _____ Tummoc, Easemytrip and Outpath.
vetting with Legal department  On an average, 80-100 Tickets/day are being sold
on these platforms combined after the soft
launch.
 In order to facilitate selling of QR code  Implemented on Momentum 2.0 app.
tickets till 15 minutes prior to departure  The API has been developed for other apps and
of last scheduled train, work is done on shared with M/S PeLocal, M/S Paytm and M/S
ED/IT
Momentum App. Amazon for implementation.
GM/Tele/O&M _____
• M/S AutoPe and M/S PeLocal :
 M/S AutoPe Payment Solutions Pvt. Ltd. Implementation done.
is developing an API for other apps • M/S Amazon and M/S PayTM :
Implementation under progress.
 9.3 Points pertaining to Telecom
Telecom/Operation/CSC
Action Target
Issue Action Taken
by Date
AI based CCTV Camera:
Explore the feasibility of deploying AI-based CCTV GM/
cameras at security checkpoints in each station to Tele/O&M ----------

optimize manpower utilization and enhance security CSC

efficacy
Announcement  Announcement done via TETRA through
 Announcement in UTO Line i.e Line -7 & 8 RA/ETO inside trains of Line-7 & Line-8
 Announcements done via tetra through RA/ETO has been done and found working
inside trains to be checked normal after configuration of TETRA
 Announcements done via tetra through SC at GM/Ops handsets.
different zone in all lines to be checked GM/Tele/  Joint testing has been done with
 Mock Drills is to be conducted covering the O&M Operations dept. on both Line-7 & Line-
announcement scenario in each zones of stations 8 and feature has been found working
and inside trains to be conducted normal after configuration of TETRA
 After the outcome of Mock Drills SOP to be handsets.
formulated
10. Point(s) pertaining to
Rolling Stock Wing
 10.1 Point(s) pertaining to IT
RS Wing
Action Target
Issues Action Taken
by Date

For proper monitoring of OHE & timely action to Panto OHE camera for L-7 & 8 already installed
prevent any OHE related incident in UTO lines i.e. Oct’24 in each train by RS/Project. These OHE cameras
Line-7 & 8, AI based OHE monitoring installation
of camera in trains are under process. are not AI based.
Target Date: Oct-2024
RS Project is handling this issue with the OEM
Skip Station announcement procedure to be (M/s TOA), Software development work is in
expedited. Target Date Dec-2024. Dec’24 progress. RS/Project last communicated Target:
ED/RS/ Dec24.
O&M
As per extant Instruction, upon Wheel Slip/Slide
Detection, the Train Operator shall manually
operate the train in ATP mode for the next five
stations and if no abnormalities observed then Existing instruction 28 reviewed and
restore to ATO mode. ______
Concerned SOP needs to review forwarded to operation department
 10.2 Point(s) pertaining to IT
RS Wing
Action Target
Issues Action Taken
by Date

 In RS10 Trains with present design,

automatic Creeping of an immobile train (due
to failed signalling or failed TCMS) from mid
section to nearby platform is not available.
In UTO line i.e Line 7 & 8, feasibility of
ED/RS/ In RS10 Trains with present design, in UTO
creeping mode to be explored in coordination ______
O&M mode there is a Jog back/Jog forward feature
with Project Department.
available; which enables train to automatically
align itself in case it Overshoots/Undershoots
within +/-10 mtrs from NSP.
 10.3. APL Emergency Bridge (Prototype).

Bridge Plate Support Sling Locking Clamp

10.3.1 Trial of Emergency Bridge (Prototype) in Train at APL.

Outside View Inside View

10.3.2 Securing of Bridge Plate

At Bridge Plate Inside Saloon Area

 10.4 RS1 train refurbishment (Phase-II).
 Contract awarded to: Consortium of M/s Autometers Alliance Limited (India) & M/s 2XM Consult Pty Ltd. (Australia)
 Contract cost: INR 80.12 Crore
 Overall completion target: 29.03.2025 (02 Years)

Under progress
Trains done
Total
Activity Description of Works as on Remarks
Scope Overall
Train 30.11.24
Target

 Re-painting of Saloon Interior and

Complete Cab
RS1 stock refurbishment work

 Refurbishment of Electric Panels

1. 09 trains have been
completed.
 Provision of IP based PA-PIS including LCD
based DRM and CCTV system.
2. 10th and 11th trains
18 Mar-
02 09 are
Supply and Installation of Fire Detection Trains 2025
System. under progress.
Target date:
Supply and Installation of Jumper Cables 28.12.2024 and
and Connections for Providing the train lines 11.01.2025
across the train. respectively.
Supply and Installation of Mobile Charging
Facility.
 10.5 RS Items Indigenization status

Summary of Total saving from Indigenization

Description No. of items Total Savings Lifetime Projected

(In INR) Saving

Indigenised Till
Date 109 ₹ 43.69 Cr ₹ 166.50 Cr

Under 55 ₹ 34.76 Cr ₹ 491.96 Cr

Indigenization
Items Indigenized
Items indigenized in last 4 Months out of 109 items
S. No. Stock System Description of Item Photo

1 RS1 Door SALOON DOOR LOWER RAIL ASSEMBLY

Master MASTER CONTROLLER LOCK ASSEMBLY WITH

2 RS1
KEYS
Controller

3 RS3 Bogie SECONDARY DAMPER BUSH

Fire
4 RS3 Control INPUT FILTER CAPACITOR
Unit

5 RS3 Car Body WIPER BLADE

Auxiliary
6 APL ACL VIBRATION PAD
Power
Items Under Indigenization
Items Under Indigenization (Top 5 Items) out of 55 items
S. No. Stock System Description of Item Photo

1 RS1/RS3 Bogie CONICAL RUBBER SPRING

2 RS2 Bogie BRAKE PAD SOFT

3 RS2 Bogie RADIAL ARM PIVOT BUSH

4 RS3 Door UPPER GUIDE RAIL

5 RS1/RS3 Door SALOON DOOR ROLLER

 10.6 PAC Revocation status
10 items PAC revoked in year 2024 out of 184 items
S.No. Item System Stock OEM

1 Processor Fan CCTV RS-3 M/s Cooler Master

Gasket for Electrical Box Brakes &
2 RS-2 M/s Faiveley
Summary of Total saving from assembly Pneumatics
PAC revocation 3 Solenoid Valve Pantograph RS-2 M/s ASCO

4 Contactor for Compressor, Heater Saloon HVAC RS-2 M/s Schneider

No. of PAC & Inverter
Till date saving from
Revoked till
PAC revocation
date 5
Contactor for Supply fan &
Saloon HVAC RS-2 M/s Schneider
Condenser Fan

Car body
184 ₹ 44.6 Cr 6 Cubical Fan Filter interior RS-2 M/s Viledon

7 DC/DC Converter Cab HVAC RS-2 M/s Faiveley

8 Lateral Buffer Bogie RS-1 M/S Sumitomo Riko

9 Brake Cleaner Bogie RS-3 M/s Wurth

10 Bush for Monolink Bogie RS-1 M/S Sumitomo Riko

 10.7 Make in India- Indigenization of Wheel Mounted Brake Disc .
PROBLEMS:-
• Despite recent indigenization by OEM M/s FT, the availability of the Wheel Mounted
Brake Disc is still a problem area due to delay in delivery and high cost of brake disc.
• EAC: 548 sets/year (2024-2025)
• Single Make: M/s Faiveley Transport Rail Technology
• Cost/Set: ₹ 1,50,170/- (Incl. Taxes)
• PAC Item
• Lead time: 8-10 months

SOLUTION:-
• Wheel Mounted Brake Disc is being developed indigenously by a well-established
local firm (Indian railways vendor) M/s AND Hi-tech Industries Ltd., Greater Noida
which will resolve the above problems.
 Wheel Mounted Brake Disc
OEM: M/s Faiveley

Wheel Mounted Brake Disc

Developed by: M/s AND Hi-Tech
STEPS TAKEN FOR ENSURING QUALITY :-
1. Dynamometer testing of both the OEM and developed Solid
Wheel Mounted Brake Discs to verify following technical
parameters :-
S. No. Parameters Checked
1 Visual Inspection on Brake disc & Brake pad
2 Max. temperature of the Disc
3 Max. temperature of the brake pad
4 Dynamic friction level
5 Avg. stopping Distance
6 Brake Disc deflection
7 Avg. Deceleration rate
Dynamometer Testing facility at M/s AND Hi-tech
2. Evaluation of both, the OEM and developed Solid Wheel Mounted Brake
Discs through a Type Tests which includes a series of tests, i.e.
• Performance and Endurance Test
• Centrifugal Test
• Ventilation Test
• Heat Dissipation Test

3. Material Property Test on both, the OEM and developed Solid Wheel
Mounted Brake Discs to verify the chemical parameters, which includes:-
• Chemical Composition
• Hardness
• Tensile Strength
• Microstructure
• Magnetic Part Inspection
• Residual imbalance
RESULTS:-
• PAC revocation
• Lower lead time
• Cost saving
• Make in India initiative
S. No. Description Cost (including Taxes)
1 Cost of OEM brake disc ₹ 1,50,170/-
2 Cost of Developed brake disc ₹ 1,33,316/-
3 Cost saving per brake disc ₹ 16,854/-
4 Cost saving for Fleet replacement (6528 sets)(In ₹ 11 Crore
10-12 Year)
 10.8. Timeline for Development of RS2 Brake Disc.

• Dynamometer Testing+ Type test:- 15.12.2024 –

01.01.2025
• Material testing:- Completed, reports available.
• Material delivery: Total order- 01 train-set(8car).
: 1 car material by 10.01.2025.
: Balance 7car material by 10.04.2025.
• Initially 1-car material will be fitted on train by 15.01.2025
for Testing & monitoring and after successful trial
balance 7 car material will be delivered and fitted.
11. Point(s) pertaining to PB Cell
 11.1 LOA issued during current FY till date
PB Cell has issued 141 (One Hundred and Forty One) LOAs, for additional annual revenue of ₹ 5172.92 Lakhs,
for allotment of inventory of different categories as tabulated below:
Annual License Fee (Rs. in Lacs)
LOA/E
Sr. No. Month/ Category issued Built-up
Co- Indoor Outdoor Train Other Bare
(Nos) Branding Advt Shop/ Telecom Misc. Total
Advt Advt Advt Space
Space
(1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12) (13)
LOA issued (Nos) 5 6 7 3 0 86 30 4 0 141
1.01 Apr-24 65 50.00 0.00 0.00 112.10 0.00 393.27 466.56 291.23 0.00 1313.16
1.02 May-24 17 0.00 0.00 0.00 0.00 0.00 217.46 158.25 0.00 0.00 375.71
1.03 Jun-24 1 0.00 0.00 0.00 0.00 0.00 0.00 7.00 0.00 0.00 7.00
1.04 Jul-24 18 0.00 446.47 0.00 162.00 0.00 6.72 515.41 505.67 0.00 1636.27
1.05 Aug-24 6 0.00 0.00 0.00 0.00 0.00 0.00 255.33 121.80 0.00 377.13
1.06 Sep-24 7 50.55 0.00 430.72 0.00 0.00 6.19 0.00 30.24 0.00 517.69
1.07 Oct-24 8 165.44 3.59 220.74 265.50 0.00 0.00 147.18 0.00 0.00 802.44
1.08 Nov-24 18 0.00 10.93 67.22 0.00 0.00 55.09 9.16 0.00 0.00 142.41
1.09 Dec-24 1 0.00 0.00 0.00 0.00 0.00 1.11 0.00 0.00 0.00 1.11
Total 141 265.98 460.99 718.68 539.60 0.00 679.84 1558.89 948.94 0.00 5172.92
Co-Branding: Sadar Bazar , Barkhal Mor, Dwarka Sec-14, Janakpuri West, Punjabi Bagh West, ; Train Advt: Line-1 and Line-7; Outdoor
Advt: Metro Pillars b/w Okhla NSIC and Sukhdev Vihar; selected Section of Line-1, L-3 & L-7
Indoor Advt: Kirti Nagar/ Inderlok to Udyog Nagar on Line-5, Kashmere Gate to Jangpura, Lajpat Nagar to Mohan Estate and
Tughlakabad to Raja Nahar Singh on Line-1, Krishna Park Extension of Line-8
Built-up Shops/ Spaces: Multiple shops/ spaces have been allotted through Auction. In addition, 7815.0 Sqm area at New Delhi (AEL)
has been allotted to M/s Nitcon Ltd., Extn of ‘contract tenure’ for ATM/ Telecom Towers, Allotment of new bare spaces through tender.
 11.2 Current status of vacant inventory (Advt)
Measure
Location
Sr No Category Line No (Sqm, if not Remarks
(Section/ Station)
defined)

Tender discharged in Jun-24 & Sep-24 due to low bid bid .

1 3 Akshardham and Botanical Garden (L-3) stations 200.0
Fresh tender invited and scheduled to be opened on 07-Jan.
Indoor Last tender for inventory of Line-5 was disharged (Sch-I: LOA
Advt Sch-I: from Kirti Nagar (L-5)/ Inderlok (L-5) to
525.0 dishonored by agency; and Sch-II: nil participation). Tender
5 (Sch-I & II) , 7 & Udyog Nagar; Sch-II: Stations from Maharaja
2 600.0 invited again on 20-Sep and opened on 14-Nov. Sole bidder
AEL (Sch-III) Surajmal Stadium to Brig. Hoshiyar Singh; Sch-
69.0 M/s Sharpline submitted bid for Sch-I and evaluation is in
III: Inter-change corridor b/w L-7 & AEL
process. Nil participation for Sch-II & III
Last LOA cancelled on 04-Apr. Fresh tender invited, bid
Outdoor
3 8 Section from Janakpuri (L-8) to Kalindi Kunj 146.8 opened on 12-Nov and discharged due to nil participation.
Advt
Fresh tender shall be invited again.
Co-branding rights through (Walk-in basis) of Badkal Mor,
Co- Dwarka Sec-14, Janakpuri West & Punjabi Bagh West have
4 1 to 9 Selected 148 Stations on Walk-in basis N/A
Branding been allotted and the same for Anand Vihar, Pitampura and
Vasant Kunj (Phase-IV) are in pipeline.

5 3
Selected trains (200 Cars) on Line-3&4 200 Cars These cars are available for allotment through STP Basis.
(Walk-in Basis)
Existing contract surrendered by agency. Grace period is
6 Train 6 All trains on Line-6 238 Cars going on. Tender has already been invited and scheduled to
Advt be opened on 13-Dec
Tender discharged in Jun-24 & Sep-24 due to low bid.
7 9 All trains on Line-9 24 Cars
Fresh tender invited and to be opened on 24-Dec.
 11.3 Current status of vacant inventory (Other than Advt)

Sr Line Location
Category Remarks
No No (Section/ Station)

Built-up Shop Agencies have been invited on Walk-in Basis for

1 (Walk-in Misc 83 Shops/ Spaces allotment of 83 Built-up Shops/ Bare Spaces at
Basis) different stations in DMRC network..

10 bare spaces at different Tender opened on 05-Nov-24. 2 agencies for 2

2 Bare Space Misc
Locations including Mundka locations. Evaluation is in process.
Telecom Tower
Tender discharged 4 times due to no bid. Inventory
3 (Walk-in Misc 24 spaces at different Locations
invited on walk-in basis from 10-Dec-2024.
Basis)
 11.4 Present status of Defective Panels
Inspection of advertisement panels was carried out again between 05 and 10 of Aug-2024. Number of defective panels in Line-9 & AEL
was reported as nil. Subsequent to corrective action by the concentred agency, the present status is tabulated as below:

No of panels identified as No of panels

Sr No Line No No of panels to be attended
defective rectified

1 1 84 84 0
2 2 47 10 10
3 3&4 443 218 225
19
4 5 18 0
(One more defective found)
5 6 245 185 50
6 7 54 25 29
7 8 44 44 0
Total 935 547 333
12. Point(s) pertaining to
Security Wing
 12.1 Point(s) pertaining to Security
CSC/Operations

Issues Action Target Action Taken

by Date

A list of prohibited items as per MRTS to

GM/O
be reviewed and same shall be
CSC/CISO ----------
submitted to MoHUA for further
CISF
amendments in Act.
13. Point(s) pertaining to
Safety Wing
 13.1. SUMMARY OF INCIDENTS/ACCIDENTS OCCURRED IN OCT’2024
Incident/Accident L-1 L-2 L-3&4 L-5 L-6 L-7 L-8 L-9 AEL Total
Class ‘A’ – Collision: 0 0 0 0 0 0 0 0 0 0
Class ‘B (X)’: Fire in Train/Metro Premises 0 0 0 0 0 1 0 0 0 1
BX5: Fire in Metro Premises affecting Stations, Track, OHE, Signaling,
0 0 0 0 0 0 0 0 0 0
Telecommunications, Metro Railway bridges & via duct etc.

BX6: Other cases of Fire occurring in Depots and Siding etc. 0 0 0 0 0 1 0 0 0 1

Class ‘B (Y)’: Explosion in Train/Metro Premises 0 0 0 0 0 0 0 0 0 0
Class ‘C’ – Derailment: 0 0 0 0 0 0 0 0 0 0
Class ‘D’ – Other Accidents: 0 0 0 0 0 0 0 0 0 0
Class’ E3’- Murder, Suicide or Robbery within Metro Premises, in
0 0 2 0 0 0 0 0 0 2
or with Trains, or on the Right of Way

Class'E4' - Death or grievous hurt to a passenger

or metro railway official in metro premises /train due to any reason 0 1 1 0 0 0 0 0 0 2
not classified in any above class.
Class 'F1' to 'F2 -Averted Collisions: 0 0 0 0 0 0 0 0 0 0
Class 'F4' - Train Passing Signal at Danger (SPAD): A Non-revenue
Train running past a ‘STOP’ Signal at Danger without proper
0 1 0 0 0 0 0 0 0 1
Authority.

CLASS ‘G (Any Accident NOT Classified in any above class. 0 0 0 0 0 0 0 0 0 0

Class ‘L’ – Other Incidents:
L4: Person falling on track 0 3 1 0 0 0 0 1 0 5
L6 (1 to 11): Any Incident not included in the
10 7 14 6 3 7 4 2 2 55
Foregoing Classifications (L1 to L5)
L6(1): Deboarding 1 2 1 0 0 0 0 0 0 4
L6(2): Fire/SMOKE CASES not affecting the train/Station 3 1 0 2 0 0 0 1 0 7
services
L6(3): PASSENGER LEG STUCK BETWEEN TRAIN DOOR & 0 0 1 0 0 0 0 0 0 1
PLATFORM
L6(4): DRAGGING CASES 0 0 0 0 0 0 0 0 0 0
L6(5): LIFT TRAPPINGS 1 1 1 1 1 1 1 0 0 7
L6(6): Escalator/Travelator Injury 2 0 3 1 0 1 0 0 1 8
 13.2. SUMMARY OF INCIDENTS/ACCIDENTS OCCURRED IN NOV’2024
SUMMARY OF INCIDENTS/ACCIDENTS#
Incident/Accident L-1 L-2 L-3&4 L-5 L-6 L-7 L-8 L-9 AEL Total
Class ‘A’ – Collision: 0 0 0 0 0 0 0 0 0 0
Class ‘B (X)’: Fire in Train/Metro Premises 0 0 0 0 0 0 0 0 0 0
BX5: Fire in Metro Premises affecting Stations, Track, OHE, Signaling,
0 0 0 0 0 0 0 0 0 0
Telecommunications, Metro Railway bridges & via duct etc.

BX6: Other cases of Fire occurring in Depots and Siding etc. 0 0 0 0 0 0 0 0 0 0

Class ‘B (Y)’: Explosion in Train/Metro Premises 0 0 0 0 0 0 0 0 0 0
Class ‘C’ – Derailment: 0 0 0 0 0 0 0 0 0 0
Class ‘D’ – Other Accidents: 0 0 0 0 0 0 0 0 0 0
Class’ E3’- Murder, Suicide or Robbery within Metro Premises, in
0 0 0 0 0 0 0 0 0 0
or with Trains, or on the Right of Way

Class'E4' - Death or grievous hurt to a passenger

or metro railway official in metro premises /train due to any reason 0 0 0 0 0 0 0 0 0 0
not classified in any above class.
Class 'F1' to 'F2 -Averted Collisions: 0 0 0 0 0 0 0 0 0 0
Class 'F4' - Train Passing Signal at Danger (SPAD): A Non-revenue
Train running past a ‘STOP’ Signal at Danger without proper 0 1 0 0 0 0 0 0 0 1
Authority.
CLASS ‘G (Any Accident NOT Classified in any above class. 0 0 0 0 0 0 0 0 0 0
Class ‘L’ – Other Incidents:
L4: Person falling on track 0 1 1 0 1 0 0 0 0 3
L6 (1 to 11): Any Incident not included in the
4 9 4 0 5 6 0 0 1 29
Foregoing Classifications (L1 to L5)
L6(1): Deboarding 0 1 0 0 0 3 0 0 0 4
L6(2): Fire/SMOKE CASES not affecting the train/Station 1 2 2 0 1 1 0 0 1 8
services
L6(3): PASSENGER LEG STUCK BETWEEN TRAIN DOOR & 0 0 0 0 0 0 0 0 0 0
PLATFORM
L6(4): DRAGGING CASES 0 0 0 0 0 0 0 0 0 0
L6(5): LIFT TRAPPINGS 0 2 1 0 1 0 0 0 0 4
L6(6): Escalator/Travelator Injury 5 3 1 0 3 2 0 0 0 14
# Subject to reconciliation with OCC and Civic Agencies.
 13.3. Points pertaining to Safety
Issues Action Taken/Observation/Recommendations
Maujpur- Babarpur (Safety Audit on
Compliance by Signalling Department:
24.10.2024)
Anomaly no. AR-408 is already raised by
For manual point operation during a point
Signalling but problem is not yet solved.
failure, the EKT can not be extracted;
It is VCB pole tulip contact failure for which
there is no indication available after racking it
Vinod Nagar Depot- Fire incident inside panel.
On 20-10.2024 At 10:10 hrs, fire/smoke Action Taken-
observed in ASS room. Fire/smoke O&M has asked VCB OEM M/s Siemens for
completely extinguished by Fire Tender at investigation and Root cause analysis report.
10:52 hrs. Concerned PSI staffs have been taken up
under the PDR for lapse occurred in getting
faulty NOVEC system rectified timely.
 13.4. Points pertaining to Safety
Issues Action Taken/Observation/Recommendations
Khyber Pass Depot (SPAD)
On 23.10.2024 at 22:02 hrs, TD of train AM/Mgr level Enquiry is marked into the incident
set BT#28 crossed shunt signal S17T in by competent authority and same is in progress
on aspect.
Escalator incident appears to be a result of
Rajiv Chowk- Escalator Incident
negligence and lapse in the maintenance work
On 07-11-2024, a step broken and gap
carried out by Contractor’s staff as well as
created between the steps of Escalator
supervision of the DMRC escalator team, which
No. 52 (PF to Concourse).
raises significant passenger safety concerns.
Dwarka Depot- Safety Audit on
08.11.24
As per Signalling staff, anomaly for same is
Point Machines of entire lines self
raised. Immediate attention may be given to this
normalizes to normal position without
issue.
giving any command to point, which
may create unsafe condition.
 13.5. Points pertaining to Safety
Issues Action Taken/Observation/Recommendations
Adarsh Nagar Metro station (Escalator A foreign object may have been stuck in
Incident) the bottom comb plate, causing the
On 13-11-2024, an incident occurred at bottom comb carrier to move forward. The
Adarsh Nagar (AHNR) metro station in which impact shifted the force to the landing
landing plate of escalator no-02, floor plate, which opened.
unexpectedly got opened, resulting one lady • It is recommended to install a locking
passenger fell and sustained minor injury on mechanism for escalator landing plates
leg. to enhance safety.
AM/Mgr level Enquiry is marked into the
Vishwavidyalaya Metro Station- Fire Incident
incident by competent authority and same
On 17-11-2024 at 10:52 hrs, a fire broke out
is in progress.
in the "Food Bus of India" outside Gate No.
It is also suggested by Safety Department
04. Fire tender extinguished the fire by 11:58
to launch a safety drive to check the
hrs. Normal operation was restored at 12:32
existing Fire Safety norms of commercial
hrs.
kitchen areas.
 13.6. Points pertaining to Safety
Issues Action Taken/Observation/Recommendations

GTB Nagar Metro Station- Fire Incident

On 19-11-2024 at 02:18 hrs, a fire occurred
It seems that No toolbox talk conducted;
during escalator repairs (Escalator No. 02).
Negligence and lack of welding skill of
The fire originated from welding work by
Contractual Staff and DMRC supervisor
contractor staff (M/s VSR Engineering) on the
failed in oversight, allowing inadequate
escalator's bottom left decking, likely caused
work.
by sparks or residual welding material falling
onto the handrail belt.

Khyber Pass Depot – Vishwavidyalaya

(SPAD)
On 19-11-2024, Train no. 225 BT12 was AM/Mgr level Enquiry is conducted into the
authorized to move from S18M till S14M after incident and submitted to competent
exchanging private number for mainline authority for acceptance.
entry. TD crossed S14M in DANGER aspect,
without further authorization from TC/OCC.
 13.7. Points pertaining to Safety
Issues Action Taken/Observation/Recommendations

Yamuna Bank Depot (Electrocution incident)

On 20.11.2024, one contractor staff working
AM/Mgr level Enquiry is marked into the
for Works department got injured due to
incident by competent authority and same
electrical shock at IHCS/CCW. Contractor staff
is in progress
sent to LNJP Hospital. The injured contractor
staff declared dead on 26.11.2024.
 13.8. Points pertaining to Safety
Issues Action Taken/Observation/Recommendations
Yamuna Bank Depot Visit
On 21.11.2024, during visit, it was observed
that bidi stubs and used matchstick residuals
Such activities must be strictly prohibited
were found lying beside the rail and floor
to maintain a safe and disciplined
near the CCW shed. This indicates that
environment.
housekeeping staff and labours may be
engaging in smoking within the depot
premises.
 13.9. Points pertaining to Safety
Report Status Calendar Safety Drive for 2024-25
Month Operation RS Traction E&M Signal Telecom Works P.way
Apr-24 All Report Received Pending Received Pending Received Pending Pending Pending- L-1,2,5&7

May-24 All Report Received Pending Received Pending Received Pending Pending Pending- L-1,2,5&7

Jun-24 All Report Received Pending Received Pending Received Pending Pending Pending- L-1,2,5&7

Jul-24 All Report Received Pending Received Pending Received Pending Pending Pending- L-1,2,5&7

All Report Received & Sent

Aug-24 Pending Received Pending Received Pending Pending Pending- L-1,2,5&7
to Concerned HOD's

Sep-24 All Report Received Pending Received Pending Received Received Pending Pending- L-1,2,5&7

Oct-24 Pending- OCC Pending Pending Pending Received Pending Pending Pending- L-1,2,5&7

Pending
Received
 13.10. Points pertaining to Safety
Pending Report Status of Preventive Safety Drive for 2024-25
Preventive Safety Drive 2024-25
Month and Drive pertains
SN Subject Drive Period Report Received
Year to

Clearing dry grasses/vegetations from the area near the track at mainline and
1 June 24 (1) P.Way 08-15 June 2024 Pending except L-7
depot is essential to prevent fire incident.

Checking the condition of the smoke glasses provided at platform and concourse
2 June 24 (2) Works 14-21 June 2024 Pending- L-6,7&8
levels at stations.

Counseling session for all field staff by their superior. Sessions shall cover key
3 Oct-24 topics such as working at height, availability & usage of PPE during carrying out the Works 21-26 Oct 2024 Pending
work.
 13.11. Points pertaining to Safety
General Observations
1. Lack of Personal Protective Equipment (PPE) usage by DMRC
and contractor staff at work sites and depots.
2. Absence of clear safety objectives during toolbox talks at work
sites.
3. Inadequate supervision by work supervisors in enforcing safety
protocols at work sites.
4. BA test is not conducted for shunters, unlike for Train Operators.
5. Written assurance as per MRGR 2020, Ch.II Para 1(c) are not
being obtained from Maintenance staff at various locations.
 Thank You
for
Listening and
giving me an opportunity
for sharing my views
 1.2 Operation statistics : Average per day Passenger Journey (In Lakh)

64.00
62.62
Avg. per day passenger Journey (In Lac)

62.00

60.00
+ 10.49
58.00

56.68
56.00

54.00

52.00
Apr-23 to Nov-23 Apr-24 to Nov-24
 1.4.1 Operation statistics : Average per day Earning (in Cr.)
11.00

10.80 10.77
Average per day Earning (In Crore)

10.60

+ 7.43
10.40

10.20

10.02
10.00

9.80

9.60
Apr-23 to Nov-23 Apr-24 to Nov-24
 1.4.1 Operation statistics : Average per day Ridership (in Lakhs)
11.00

10.80 30.71
Average per day Ridership (In Lac)

10.60

+ 8.75
10.40

10.20

28.24
10.00

9.80

9.60
Apr-23 to Nov-23 Apr-24 to Nov-24