General Project Management
General Project Management
Security Level:
2021 年 03 月
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Catalogue
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Project and project management
What is a project?
uniqueness
Temporar
Temporary (definite start/end time)
uniqueness
Matters
y
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The Hierarchical Relationship of the Ten Knowledge
Domains of Project Management
Scope Time
Tool Technology
Management Management
Cost Quality
Management Management Success
Integrated management
Source Communication
Management Management
Risk Procurement
Management Management
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Three constraints of project management
Scope
Scope
Quality
Progress Cost
Time/Schedule Cost/ Budget
Delivers products, services, or results that meet requirements on time and within budget.
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Catalogue
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How to do Project Management Well –"43210 Method"
Monitoring
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Step 1: Identify Value
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1. Why should we pay attention to value?
In the same way as you complete a project, focusing on value will bring more benefits to the
project and the individual!
If you want to be a project manager of the highest caliber, you have to focus on value.
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2. How to identify value?
Common value types: strategic value, business value, and value added by teams or individuals
Clarify the source of value: key requirements from key customers.
1. Find the real key customer: Who benefits from the work and who does not benefit from the work (the
customer is a broad concept: customer, colleague, family, friend, etc.)
2. Identify real requirements: The original voice is not equal to the real requirements. The real requirements
are those that can resolve customers' pain points.
3. Value evaluation and prioritization: Evaluate the value brought by meeting each real requirement, prioritize
the value, and identify the project value.
Value Management: Comes from Customer, and back to Customer
Target
Value Execute
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3. How to identify value - 9-block map
8. Important partners 6. Key services 2. Value Proposition 3. Customer relationship 1. Customer Segmentation
What kind of partners are What are the relationships What value can we How to build a Whom are you creating
needed? between value deliver to customers? relationship with value for?
propositions? What customer customers Who is the most
Key services to support? requirements are met? Communication? important customer?
7. Core resources 4. Cooperation Mode
What are the costs of building core competitiveness? What kind of value can make customers willing to pay?
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4. Value management runs through project management.
Project Initiation Key Decision Project Summary
Clearly present the Value is an important basis Check whether the project
information during project for key project decision- value is achieved when the
initiation. making. project is closed.
Project value and project
objective setting.
1 2 3 4 5
Stakeholders Changes
Communicate with project Analyze the impact of
stakeholders and obtain their changes on value.
recognition based on the
value.
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4. Identify key issues that need to be avoided during
value creation.
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Step 2: Specify objectives
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What is a project objective? What are its characteristics?
(Invite trainees to share their understanding.)
Project Objectives: Refer to the expected results of a project, that is, the
achievements or services that can be delivered by the project, including the
operation, expense, progress, technology and quality objectives.
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2. Project objective: SMART
In management there is a very important goal setting The goal must be attainable.
principle, the SMART principle, which consists of the
initials of five letters of letter of the alphabet, each of The goal must be relevant to
which represents the basic principle of goal setting. other goals.
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3. Target breakdown
Target breakdown result: Every employee should shoulder a heavy burden and have indicators on
their shoulders.
01 Consistency 02 Resource Assurance
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4. Target implementation PDCA
Note:
The PDCA cycle
During objective implementation, unpredictable problems
may occur. For example, the environment, conditions, and is like climbing
resources for objective implementation change. In this case, stairs. It keeps A P
the objective needs to be adjusted and fed back based on advancing and
the actual situation.
improving. C D
P
Pla
n
A PDCA
D A P
Actio circulator Do
Phase task
n completion
yC C D Continuous
improvement
Chec
k
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5. Specify the key issues to be avoided during the
target setting process.
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Step 3: Identify stakeholders
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What are project stakeholders?
(Please share your understanding.)
Individuals, groups, or organizations that influence project decisions,
activities, or results
Individuals, groups, or organizations that are affected by project decisions,
Stakeholder activities, or results.
Impact
Individual participates Impact Individual
colony Project colony
organise organise
Impact
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2. Why is it so important to identify stakeholders?
Stakeholders involve many stakeholders and exert influence on the project in various aspects.
Only when the stakeholders are correctly identified and their influence on the project is clearly
analyzed, can they be well managed and the project be smoothly implemented.
Customer
Customer
Management
Management
Government
Government
layer
layer
Social
Social groups
groups
Balance and
and individuals
individuals
Subcontractor
Subcontractor Others
Others
Project
Project team
team
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3. Identify and analyze stakeholders.
High
Key management
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4. Common tools for stakeholder management
Three-party view
Stakeholder management table
stakehold Contact
Title Required Information Issues and Risks attitude Owner
ers information
Neutral and Customer
President Meeting agenda, speech outline, and
Customer CTO 139XXXXX Release Date partial Relationship
Zhang reception information
support Mgmt Dept
Archiving period and new
Rotating Chairman
Eric Xu Secretary Email Meeting agenda and speech outline requirements for the Supported Li De
of the Board
conference
Professor, TS Archive period and speech
Prof Chan 138XXXXX Meeting agenda and reception information Supported Xiao Bai
University content
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5. Identify key issues to be avoided by stakeholders.
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Step 4: Set up a team
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1. What is a team? (Please share your understanding.)
Composed of a limited number of members with complementary skills,
committed to a common purpose, performance goals and approaches, and
Team accountable to one another.
Common goal
Division of labor and cooperation
Complementary skills
Team
Consistent Rule
Mutually responsible
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2. Huawei's common project team formation
AR
SR FR
Sales team
Transformation team
R&D team
Delivery team
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3. Four phases of project team development
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4. Key points of project team building in each phase
Formation period Normalization period
Select Complementary Team Members Further clarify roles and responsibilities.
Assisting members to get to know each other Unify the work process and communication
Clarify team objectives mechanism.
Clarify roles and properly divide responsibilities. Recognition and learning team achievements
Establish team operation rules. Authorize and motivate the team as much as possible.
Hold the kick-off meeting. Improve team skills and stimulate creativity.
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5. Key issues to be avoided during team building
0 0 0 0
1
Lack
2
Poor
3
Unclear
4
Unclear
of core and team objectives and division of
key resources capability operation labor
complement rules among
arity key roles
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Catalogue
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Step 1: Specify the scope
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1. What is the project scope?
Clarify the project scope.
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2. How to determine the project scope?
Planned
Task Planned
Work Breakdown Structure (WBS) group
Task Item Owner
Start Date
Completion
Date
Breakdown principles: 1. General
Coordination and process control Xiao Bai 13 June August 12
Team
Tasks must be 100% broken down and jointly developed by the 1.1 Team Building Xiao Bai 13 June June 17
1.2 Hold the kick-off meeting Xiao Bai June 20 June 20
team. 1.3 Hold regular meetings Xiao Bai June 21 August 8
1.4 Release the progress report Xiao Bai June 21 August 8
80 hours: Each task can be completed within two weeks. 1.5 Rehearsal Xiao Bai Aug. 6 Aug. 6
1.6 On-site coordination for customer communication
One WBS item has only one owner. Xiao Bai August 8 August 8
meetings
1.7 Convene the wrap-up meeting Xiao Bai August 12 August 12
They're completely independent of each other. 2.
Zhou
Solution Develop solutions and review materials. 13 June August 1
Xiaomeng
Acceptance criteria are available and aligned with values and Team
2.2 Review and finalize the materials for external
Xiao Bai 13 June June 30
objectives. guests (8 pieces)
Zhou
2.3 Preparing a PPT July 15 August 1
Expression form: diagram or catalog Xiaomeng
Zhou
2.4 Leaders' Speech Production July 15 August 1
Xiaomeng
Diagram cataloguing 2.5 Review and finalize the materials shared by Zhou
July 26 August 1
Item internal guests (6 pieces) Xiaomeng
1 1 Project 2.6 The host determines and presides over the Zhou
July 26 August 1
review of crosswords. Xiaomeng
1.1 Activities
Activity Activity 3. Pre-meeting/Meeting/Post-meeting publicity
Zhou
1.1 1.2 1.1.1 Tasks Publicity content, videos, web pages, and publicity June 30 August 1
Xiaomeng
Team materials
Task Task
1.1.2 Tasks 4.
Overall Arrangement and Execution of Awarding
Awarding xuanxuan June 21 August 12
1.1.1 1.1.2 1.2 Activities Activities
Team
*This WBS is only broken down to the first level as an example. The actual work should be further broken down according to the breakdown principles.
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3. Project scope management is a process of gradual
elaboration.
The defined scope is divided into small granularities, which are continuously implemented and
delivered to users as early as possible.
For vague and unclear requirements, align with the customer's requirements in a timely/multi-
frequency manner to make deliverables and acceptance criteria gradually clear.
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4. Key issues to be avoided during scope management
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Step 2: Develop a plan
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1. Milestone plan and detailed plan for the customer
conference (sample)
Milestone plan:
Finalized materials
Kick-off meeting Final solution Confirm the guest list. for guest speeches Rehearsal Conference Summary and Review
June 20 June 30 July 5 August 1 August 6 August 8 August 12
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2. Methods of developing detailed plans
1) Use the critical path method to compress the progress. Estimate resources and break down
tasks into estimable project durations.
Critical Path Method (CPM):
The path with the longest total project duration; Minimum time required to complete the project.
Delays in any activity on the critical path can result in delays in the overall project completion time.
Resource balancing: Ask for time from critical paths and resources from non-critical paths.
Which is the critical path? - Ask trainees to answer the question.
A (18) D (11)
C (12) F (16)
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3. Common systems/tools for developing detailed plans
Huawei
eISDP P-link
General
Project Excel
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4. Key issues to be avoided during plan development
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Step 3: Identify risks
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1. What is risk?
An event is uncertain, and its occurrence will have an impact on the project.
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2. How to Identify Risks
Four Methods
Risk library
brainstorming
Expert judgment
Review WBS – What can be wrong with each task or
deliverable?
Three types of common risks
Uncertain requirements
Uncertain key resources (internal/external) Three types of common r
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3. Risk Analysis
Pay attention to medium and high risks and make adjustments at any time.
Risk = I * P
1
risking
shadowing 0.8
squeaks
0.6
High
0.4
Medium
0.2 Low
Change
degree
(I) 0.2 0.4 0.6 0.8 1
Possibility of risk occurrence (P)
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4. How to cope with and monitor risks
0 0 0 0
1
Avoidance
Refers to the change of the project
2
Transference
Refers to efforts to transfer the
3
Mitigation
An attempt to reduce the
4
Acceptance
This policy can be implemented in
plan to eliminate risks or conditions consequences of risks and the probability or consequence of an active or passive mode, for
so that the project target is not corresponding responsibilities to a adverse risk event to an acceptable example, establishing an
affected, such as prolonging the third party, such as insurance, threshold, such as more testing emergency reserve.
progress, changing the strategy, or guarantee, and performance and more reliable suppliers.
narrowing the scope. guarantee.
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5. Key issues to be avoided during risk identification
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Catalogue
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Step 1: Effective monitoring
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1. Objects of project monitoring
Main objects: Objectives, progress, risks, key resources, quality, team climate, etc.
Project monitoring should not only focus on the hard aspects of the project (deliverables,
project task progress, quality status, resource investment, and risks)
but also the soft aspects of the project (team climate, relationship with related
departments, etc.).
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2. How to monitor effectively?
Methods and tools for project monitoring Policy
Application Project Schedule Wide-spreading: Roll up the mud on both feet
Establish project baselines of the trousers, go to the site, and perform
Initiating a Conference walking management.
Observation/Check Focus on key points: Focus on monitoring key
Track action plan links that are prone to problems.
Regular feedback and reports Mechanism establishment: Establish a
Progress report (Gantt chart, milestone trend mechanism (problem escalation) for issues
chart) found during monitoring.
Status report
Phase End/Monthly Assessment Report
Tools: two meetings and one report: regular meeting, project analysis meeting, and weekly report
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Free sharing
SHARING
What conflicts have you encountered in your
projects?
How did you handle it?
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3. Conflict management
Conflicts are inevitable during the project. How to resolve the conflicts found during monitoring?
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4. Key issues to be avoided during effective monitoring
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Step 2: Manage changes.
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1. What are the change types?
Product solution Delivery methodology
Service Scope A D Test/Cutover Policy
Commerce Delivery dimension
Solution Policy
BOQ Installment Policy
... ...
Change Type
B C
Function and Third-party cooperation
Performance Function Others Delayed by the customer
Service Process Key stakeholders
Interconnection Interface irresistible factor
UI ...
...
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2. Change management methods
Change management: refers to the process that a project Precautions:
Seize the change source.
organization changes the project plan partially or completely to
Project Clients: Changing Thoughts and Desire.
adapt to the changes of various factors related to the project
Project team: Conflict between team members'
during the project operation and ensure the achievement of
skills and team members' skills.
the project objective, and organizes the project implementation Control the change decision-making criteria:
according to the requirements after the change. whether to focus on value.
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3. Key issues to be avoided during change management
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Catalogue
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1. What should be done in project summary?
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2. How to evaluate a project?
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3. How to harvest knowledge in the closing phase?
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4. Key issues to be avoided during the project summary
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Catalogue
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Free sharing
SHARING
What are the responsibilities of your original
department in project financial management?
What have you done?
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1. Why do we need to focus on operations?
Organizational level Project level Individual level
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2. Project management and project financial management
Both sides of the same body, are for enterprise operation and management services.
The two are inseparable and coexist.
Project financial management is the key to project management success.
Quantify and make visible the project value, project objectives and results with financial language, and
make rolling forecast, measurement, analysis,
Project The process of making improvements until the business objectives are achieved.
Finance Project financial management runs through the whole project management process and involves all
members of the project management team.
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3. Project financial management methods
Huawei's core method for project financial management is project estimation,
budgeting, accounting, and final accounting.
Start
Start Planning
Estimation Budget
(How much does it cost) (How much can I spend)
Circulator
y
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