CHAPTER SEVEN

INTRODUCTION
Electronic mail, commonly called email or e-mail,
is a method of exchanging digital messages from
an author to one or more recipients.
Modern email operates across the
internet or other computer networks.
Some early email systems required that the author
and the recipient both be online at the same time.
This is now in common with instant messaging.
INTRO...
Today's email systems are based on a
store-and-forward model. Email servers
accept, forward,
deliver and store messages.
Neither the users nor their computers are
required to be online simultaneously; they
need connect only briefly, typically to an
email server, for as long as it takes to send
or receive messages.
INTRO...
It’s a modern method of:
transmitting data, text files, digital photos,
and audio and video files from one
computer to another over the internet.
EMAIL USES
E-mail is used for many different purposes,
such as:
Information Interchange
Record Keeping
Group Work
Staying in Touch Professionally
Staying in Touch Socially
Transmitting Documents
SOME HISTORY...

During the 1960s and 1970s many companies

in the United States used email facilities on
their systems.

This enabled users of terminals attached to

those systems to send messages to each
other.

That was even before the internet was

invented!
As companies began to connect their central
systems (hosts) to their head offices then
employees were able to send email to other
employees on a world-wide basis.

The internet just helped email become

popular!

That was in the beginning of the 1990s –

when you were not even born!
WHY TO USE E-MAIL
STRUCTURE OF E-MAIL
An electronic message consists of two
components:
Message Header: The message header
contains control information.
Message Body: which is the email’s
content
HEADER FIELD
From: the name of the author or sender
To: the primary participant's email address
Cc: carbon copy; is used to send secondary
participant
Bcc: blind carbon copy, invisible to other
recipients
Date: tells the local time & date message was
written
Subject: the topic of the message
Message-ID: Automatically generated ID
Attachment: tells if there is an attachment file.
FEATURES OF EMAIL
Inbox
Draft
Compose
Sent
Attachments
Signature
SENDING MESS GES
Email users create and send messages from
individual computers using different email
organizations.

To send the message, the user has to

specify the addresses. Messages to more
than one recipient are called broadcasting.
Typical email address structure. Your name
followed by the symbol @ (means “at”),
followed by the organization's name, and
(sometimes) the country.

yourname@yahoo.com.br
USER COUNTR
Y
ORGANISATIO
N
ADVANTAGES OF E-MAIL
 Cheap. Once you’re online, there is no further
expense.
 Easy to reference. Sent and received messages
and attachments can be stored safely, logically
and reliably.
 Easy to use. Once you’re set up, sending and
receiving messages is simple. Data storage and
contacts can be accessed quickly and easily.
 Fast. Message to send? Done, under a second!
Email is by far the fastest form of written
communication.
 Global. Web based email means you can access
your messages anywhere online.
DISADVANTAGES OF E-MAIL
Cause emotional responses. Some emails cause upset
or anger.
Information overload. Too many people send too much
information.
Lacks the personal touch. Some things are best left
untyped. Email will never beat a hand written card or
letter when it comes to relationships.
Misunderstandings. Emails from people who don’t take
the time to read what they write before clicking
‘send’.
SOCIAL NETWORKING
Social Networking is a social structure
made of individuals who are tied by specific
types of relationships.
• User creates a profile and posts status
updates, writings, and photos.
• Share some interesting stories/moments
with other friends.
• Some services use tags, or hashtags (#)
which are searchable labels.
SOCIAL NETWORKING
Some popular social networking sites are:
Facebook
Myspace
Twitter
Flickr
Youtube

Some social network are specialized

(Instagram for photos, Vine for video, Reddit
for news, YouTube for video-sharing)
SOCIAL NETWORKING
10 things NOT to do on social
networking sites
1. Post your full name
2. Post your date of birth
3. Post contact Information: phone, email or address
4. Post pictures you don’t want everyone to see
5. Assume any communication here is private
6. Post information about your school or work
7. Talk about places and times of where your going
to be
8. Post information about new purchases
9. Add friends you don’t really know
10. DO enable privacy on your accounts
 Blogs and Microblogs

Blog: A web page containing personal

experiences and opinions, with posts listed most-
recent-first
Blog Platform: A web server that hosts the
blogs of individuals, either free or for a small fee.
Examples: WordPress, Typepad, and Blogger
Microblog: A service that allows the posting of
short messages.
A status update service such as Twitter, limited to a
very few characters per post.
Unlike email, microblogs can be seen by anyone
and can be commented on by anyone
Forums
Forum A web-based discussion and advice-
sharing site.
A feature-rich type of newsgroup
Users register on the web site so that their
posts will be identifiable
Forum thread A post on a forum along
with all the comments to it.
Many companies have tech support forums
for their products.
Forums
Wiki
An online database of information that is
collaboratively edited by the public
Newsgroups
Newsgroups was forerunners of web-based
forums that are popular today
Usenet is a large global distributed
discussion group network
Newsreader Software that organizes
incoming messages from newsgroups and
allows users to read and respond to them
NNTP (network news transport protocol)
transports news articles between news
servers and clients reading and posting
articles
VoIP
 Voice over IP (VoIP) is used to make voice
calls via the Internet
Turns the voice message into data packets and
sends them as if they were other Internet data
 IP, short for Internet protocol, is used to identify
individual devices that are connected to the
Internet and to route calls between them.
 Skype and Truphone are popular VoIP apps
 Some IM clients also allow you to make voice
calls
 Apps like Skype and Facetime also allow video
chat
Videoconferencing
• Videoconferencing is feature-rich, group
video chat
• Can include computer application sharing,
voice, text chatting, and document
collaboration
• Videoconferencing uses
the same underlying
protocols as VoIP uses,
but it requires much
more bandwidth.
 Messaging

Instant Messaging (IM): Sending and

receiving short text messages in real-time
over the Internet
Example: Yahoo! IM, WhatsApp, IMO, Viber.
Works on phones, but only with the right app
installed inside the phone
Messaging
Short Message Service (SMS)
Known as text Messages, but currently support
Multimedia (MMS)
Works primarily on cell phones.
User may be charged per message on certain
plans
Sexting is sending nude pictures via text
message
20% of teenagers admit to engaging in sexting
 Messages can be forwarded to intended recipients
 Could be embarrassing if pictures were seen by
unintended parties
 Chat rooms
 Public chat, multiple
people at once
 May be web-based or
application-based
 Internet Relay Chat
(IRC) accessible through
IRC client software and
provides access to huge
number of people
discussing a particular
subject.
 Channel An individual
chat room on a chat
server such as IRC.