EUROPE MARKET

ITP Guidelines
Welcome to Europe Market ITP

This is a quick guide on everything you need to know while on ITP. Please read through the
entire Welcome Kit to ensure a smooth transition in and out of ITP. This guide will also help
you get staffed quicker and help you build on your skills through our various upskilling and
certification programs.

Lets get started…

Contents

1. Mandatory Tasks Page 5&6

2. Trainings & Certifications Page 7&8

3. Attendance Guidelines Page 9

4. WBSe Allocation Page 10

5. EU ITP Daily Activity Tracker Page 11

6. Leave & Training Guidelines Page 12

Contents

7. Maternity Leave/LOA/FML Page 13

8. Seat Allocation Page 14

9. Supervisor Checklist Page 15

10. Do’s & Don’t Page 16 & 17

11. Important Links Page 18,19,20

12. Guidelines for Performance Portal Page 21,22,23

13. EU ITP Location Leads Page 24

Mandatory Tasks (Complete within first week)

Activity Link Action

 Update all the required CV details
myScheduling Portal  Fill every tab with respective details and save and continue
Update CV details
Single slider resume for Project Interviews Microsoft
PowerPoint Presentation

 Login to URL
 Click “Edit Profile” in left side
 Click “Contacts” in left side
 Add your mobile number in “Mobile” column
Add your Mobile Number Your People Page
(Ex: +91 984XXXX45)
 Click “Save Changes”

 It is mandatory for all resources to update the right primary skill on

CAMS in order to get the right staffing calls based on your primary skill
Update Right Primary Skill on CAMS and avoid Rejection/Refusal due to Skill mismatch.
https://mycompetency.accenture.com/#/home

- Connect with your AHGP/ Location Lead and update Supervisor details on
Update your Supervisor on AST AST within 2 days of your ITP Tenure
https://ast.accenture.com
Create Priorities & Self Inputs - Connect with your ITP Supervisor to understand your Priorities
https://performance.accenture.com - Task to be completed within one week of ITP Tenure
Ethics & Compliance Trainings
myLearning Portal  Login to URL
 You need to complete all mandatory online trainings by first 2 weeks of
your ITP tenure
Mandatory Tasks

Activity Link Action

 Click on My Profile Personal Details

 Click on Personal Details, Additional Personal Details, Modify (Location
Details).
Update Location Preference on AST https://ast.accenture.com/atlas/Template/wfrmTem  Update the Location preference and click on “Update”.
plate.aspx

 Send a mail to NJO team (India.IDC.NJO) to get next NJO session and
New Joiner Orientation (NJO)
It is MANDATORY to attend this session. This is for a nominate the same
This is applicable only for New Joiners to
duration of 2 days.  Share meeting invite with your Supervisor and Location Lead when you
Accenture.
attend the session

 Login to URL and update the Bank details and PF Forms

 Mention all the personal details and Bank account number and PAN card
Allsec site & PF forms Number Mandatory
Allsec Portal
(Finance related)(For only new joiners)  Nominees also to be updated
 This site will open after min 15 days of DOJ
 If any issues, please raise request on myRequest
Training & Certifications

Activity Link Action

 Login to URL
Trainings myLearning Portal  You need to complete all mandatory online trainings by first 2 weeks of your
ITP tenure

 Login to the portal

NEW IT Training NEW IT Portal  Complete all mandatory NEW IT trainings assigned to you on the portal

 Learning and Knowledge Management (LKM) aims to deliver a

LKM Training Portal and Calendar LKM Portal
“phenomenal” learning experience to the employees of Accenture IDC

Employee e-Certification Portal  All details related to Employee certification can be obtained here
Certifications
KX Site  Internal and external certification program

 PPSM Certification is a new program to support the development and

PPSM Certification PPSM Certification on KX Site
recognition of PPSM skills at more career levels, defining a true career path

 Communities are one important way in which you can connect and
All Communities in IDC (Function/Technology/ collaborate, to learn from colleagues and share experiences. Three types of
KX Site
Industry/Interest) communities – Professional Communities, Communities of Practice and
Communities of Interest.
Training & Certifications

Activity Link Action

 Yearn to Learn Circle  Explore soft skills trainings, register and attend the same. Virtual
 VILT Sessions Instructor Led & classroom.
Professional Development Trainings  Classroom sessions

 Useful Technology workshops, recordings, materials for your day to day

Technology tools/software.
CIO Technology Workshops • Know How with CIO

 Learning Boards  Interesting way of learning about new technologies, Industry practices,
 FORM for TECH assets and much more about Accenture through short videos, articles.
Keep yourself abreast

 Security Trainings  Complete these interactive video trainings and be an Information Security
 Information Security Technologist Fundamental Advocate for Accenture.
s  Get a step ahead, by completing technology, Application level Security
Protecting Accenture
 Application Developer Security Trainings trainings.

 E-Library  Leverage an interesting e-library of books & videos.

 KXDocuments  Knowledge documents, PoVs, Whitepapers, Credentials & much more.
Read Books/Thought Leadership

 Media Exchange  Trending Videos from Accenture

 ATC India LIVE  It's all about infotainment, exciting conversations and all things at ATCI.
Infotainment
Attendance Guidelines

It is mandatory to mark online attendance in the morning and evening. – THIS IS ON HOLD TILL FURTHER NOTICE

For the duration of Covid-19 Lockdown, please email your Check in/Check out template with your supervisor at 9am and
at 4.30pm daily.
 Online attendance link: http://itpportal.accenture.com/ITPAttendance/login.do
 Attendance Timing: Morning (7am – 9.30am) & Evening (5pm – 10pm)
 Attendance portal is accessible only from ITP_VLAN enabled systems. Please check with your local tech team if ITP_VLAN is enabled in
your PC.
 For any issues in accessing ITP Attendance Portal, try after deleting all the cookies and cache and restart the system.
 If you face any issues related to attendance, please send an email to ITP_Online_Attendance_Team@accenture.com along with screen
shot error looping in your Supervisor & Location Lead.
 If employee is late to office, half day leave should be availed and employee must update the same on their vacation tracker/AST Portal
(AST>Manage Leaves). Supervisors to follow vacation tracker/AST Portal strictly during myTE approval
 If employees log off early in the evening, they should avail half day leave. This must be updated in the vacation tracker. Supervisors to
follow the vacation tracker /AST Portal strictly during myTE approval
 If employees go for Project interviews/ Training to any other facility, online attendance is still mandatory. Please utilize library in such
cases for online attendance.
 In case if you were unable to mark Attendance, keep your supervisor informed on mail with the reason.
 Repeated defaulters will be highlighted to HR and further disciplinary action will be taken as per policy.
WBS Allocation

 Employees need to complete all the mandatory trainings and charge to training WBSe
 Employees are required to get involved in ITP activities to earn WBSe
 Employees need to send in their activity planner to Supervisors for WBSe who in turn would share the consolidated
activity planner to WBS allocation team.
 Unassigned WBSe should not be used for charging time in myTE
 Resources HL to project should not charge to ITP WBSe in any case
 All employees on ITP should mark their Supervisors as approvers and reviewers on myTE
 myTE needs to be filled in twice a month (every fortnight).
 Please reach out to your Supervisor for WBS for myTE submission.
 myTE should be submitted only 2 working days prior to the fortnight submission date.
 For any WBS submission errors or if you require exception approval on charging to ITP for previous or current fortnight,
raise request on below link. You will get access enablement mail in the next 9 hours. Click on “ New Item” to open the
request form
https://ts.accenture.com/sites/IDC%20ITP/ITP_%20WBSE%20Access/SitePages/ITP%20WBSE%20ACCESS%20REQUE
ST%20FORM.aspx
Daily Activity Tracker

Respond to Daily Activity Tracker mailers everyday without fail.

 Employees are required to respond to the Daily Activity tracker mails everyday that is sent by respective
supervisor.
 Please mention in the Daily Activity Tracker your:
- Approved leave plans
- Trainings (Classroom/Virtual)
- ITP Activities
- Upcoming LOA
- If you are a Returning Mother or FML
 Repeated defaulters will be highlighted to HR and further disciplinary action will be taken as per policy.
 Daily Activity Tracker for reference:

Microsoft Excel
Worksheet
Leave & Training Plan

Always keep your Supervisor and Location Lead informed about your leaves and classroom training plans.

 Share your classroom training plan with your Supervisor

 Share screen shot of your classroom training meeting invite with your Supervisor
 Set your Out of Office (OOO) clearly mentioning the timelines that you are not available and include relevant contact
details
 If assigned any ITP related activity, then always identify your back up POC and mention the same in OOO
 Always seek leave approval through emails to your Supervisor (marking your Location Lead in cc) and in AST
(AST>Manage Leaves) site. Ensure to mark the same in myTE.
 Once the leaves are approved this should be updated in your vacation tracker
 Don’t assume that leaves applied on Leave Management System are considered as leave approved. Once approved,
you will get an email from your Supervisor regarding the same
 Bench aging will not stop during vacation time and will not reset once you resume
 Sick leave to be updated
Maternity Leave & Leave Of Absence

Returning from Maternity Leave (ML) or Leave of Absence (LOA)

 Meet your Location Lead and HR to confirm your availablity in office

 Contact your Case Manager and get the status changed to “Returned“ in the system
 Complete all the pending mandatory and upskilling training
 Look at LCT trainings and get cross trained.
 Take up ITP activities and apply for demands to get staffed immediately
 Contact Location Lead to get the ML tracker updated with your details.
 On reporting from ML/LOA, it is mandatory to work out of Office.

Future ML/LOA/Resignation Cases

 Contact your ITP Supervisor/Location Lead and inform them about your resignation/LOA/ML immedately as soon as you move to bench.
 Discuss your case with the respective Location Lead and HR PA before raising the request in the AST tool
 Ensure that Supervisor is updated correctly before raising the request
 In case of ML/LOA, please note that bench aging will continue until you are marked as non-schedulable (NS) in the system and the same will continue
when you resume work
 It is the responsibility of the employee to ensure that all approvals are obtained before going on ML/LOA/Exit
 Contact Location Lead to get the Future ML/Exit tracker updated with your details.
 Pre approved WFH/Future LOA/FML/Resignations/ Vacation approvals are not applicable when moved to bench and requires re-approval from Bench
Lead.
Seat Allocation

NOTE: Seat Allocation will be resumed post Covid Lockdown directives.

 Seats are allocated basis AST Location
 Those who are holding project seats, please decommission your project seats.
 Please allow 2 working days to allocate the seats
 For workstation details reach out to your Location Lead & supervisor
 Till the workstation is allocated, please utilize Library systems/ITP Workstations at the bay for online
attendance
 For workstation technical issues – Raise an incident on Support portal OR call 5555 /+91 80-4077-5555
(Option 1, 9).
 Systems are installed at the allocated WS, in case of absence of a system share below template with your
supervisor.
Employee Number Employee ID Work Station System Yes/No
Supervisor Checklist

• Assigning Mentor to all location specific ITP resources

• Track attendance of each & every resource on a daily basis
• Creating a POC/Backup for most of these responsibilities for smooth co-ordination.
• Sending out Daily Activity Tracker/Staffing updates.
• Ensuring team members are correctly charging time in myTE and do not charge to unassigned WBS in myTE
• Ensure that employees have sufficient leave balance before approving their leaves on the portal
• Arranging Brown bag, toast master, Cross Skill sessions & Fun Friday activities
• Sharing Mentor Mentee(Location Resource Information) on a daily basis as per Mentor Connects.
• Sharing daily defaulter list with designated POCs
• Creating a backup for you in case of your absence.
• Priorities to be created (yourself and mentee) in Performance.accenture.com and provide timely and relevant feedback on the tool.
• Ensure that location preference and contact details is set up for the employee on the AST tool
• Ensure that employees follow the dress code guidelines
Do’s

• Report to office on time. (Office hours: 8.00 AM to 5.30 PM) • Be professional & courteous while talking to everyone.
and maintain 9 working hours daily.
• Mark morning and evening attendance daily. (8am to 09.30 • Visit F&S for any queries on Access cards.
AM and evening between 5pm to 7pm)
• Attend War Room Calls(weekly once)
• Inform your ITP Supervisor, Location Lead and Staffing team
when you get hard locked to any project. • Attend SME Connects and other ITP Programs
• Use the assigned workstations for all activities like attendance,
Online trainings, Project Search, Filling myTE, etc. • Set “out of office” if you are on vacation/Classroom trainings
• Keep checking mails every 1-2 hours and reply to the required • Be reachable over phone during vacation, for staffing purpose.
mails.
• Leaves should be planned and approved one week prior by ITP • Resources on bench >2 months planning for vacations for 3 or more
supervisor. days require Location Lead approval

• Inform Supervisor in case of absence on the same day and once • Mark your Supervisor as Reviewer and Approver in myTE (All SE-AM
you are back. Level)

• Complete mandatory trainings on myLearning Portal • Update contact details on AST.

• Get in touch with supervisor on how you can contribute to ITP

development and other activities.
Don’t

• Be late to office.
• Forget to mark attendance online
• Leave office before working hours without informing your supervisor
• Misuse any office property & Create disturbances in Cafeteria, Breakout areas & Corridors.
• Report from any other location other than your Base Location while on ITP.
• Mark attendance on other's behalf.
• Create disturbance in Bays as project deliverables might get affected.
• Move around the office premises in groups.
• Plug in any devices to plug points and USB ports.
• Use ITP WBS post getting hard locked to project
• Create a rush while using the lifts.
• Tailgate while entering any doors .
• Take photographs in the office premises.
• Recreation/Gym facilities to be used outside working hours
• Don’t use unassigned WBS without Location Lead approval
Important Links - 1

Activity Link Action

 Enter the given Enterprise ID and Temporary password

 Enter the SRM Number for the Enterprise ID
Retrieve Original Enterprise ID Password IT Support Platform  Click on – Show My Enterprise ID/Domain ID Password
 Domain ID Password is generated

 Update the contact number for the security code before registering
Add Contact Number Click here to update contact details  Enter Enterprise ID and Password Generated
 Update the Symantec VIP Contact Information

 Login to URL using Enterprise ID and password

 When you get the Security code popup  Select don’t have a security code and
they will send you a message to the registered contact number , Enter the
SSPR Registration and Change Password myID Portal received code and Proceed. https://myid.accenture.com  SSPR Registration 
DIR\Enterprise ID and Password
 Set up the 4 digit PIN , verification questions and answers for retrieving the
Enterprise ID password in future if it locked or in case you forget it
 To change password https://myid.accenture.com  Change password
Important Links - 2
Activity Link Action

 Reach out to the respective Facility Workplace Help Desk to get your Access Card,
Accenture Access Card & Display Card & Display Card & Pocket ID
Facility Workplace Help Desk
Pocket Card  This will take 5 working days
 Until then, you will get temporary ID cards

 Login to URL
Update Personal Details AST Tool  Update all your personal data here
 Add your preferred re-location details in tool

Accenture Portal Accenture Portal  Login to URL & check all information about your vacation

 For all New Joiners to Digital ITP, it will take 4 working days to get the workstation
Seat Allocation Details Click here for seat allocation allocated. Until then, please use temporary workstation/Library work station
 Reach out to your Supervisor/Location Lead for the same

 Login to URL and add appropriate WBSe code in the ‘assignment’ section and use it to
Update and Submit Timesheets and
fill the timesheet
Expenses myTE Portal  Get WBSe from your Supervisor or Location Lead

Click here to access IJP Portal  Apply for roles matching your Primary Skill
IJP Demands  You can apply for only up to 5 roles at a time

AST Tool  Your sick leave/vacation is to be approved by your Supervisor (keep your Location Lead
Sick leave / Vacation/ Supervisor Update in cc on this email). Apply for these leaves in AST without fail
 Update Supervisor in AST
Important Links - 3
Activity Link Action

 Login to URL
 If you are New Joiner to Accenture, send a mail to tms.india@accenture.com to
Transport TMS Portal
get added your data into this portal
 Post login and provide your pickup and drop details

HR Queries https://askdipa.accenture.com/  You can also call

 Login to URL
 Document your priorities
Performance Achievement PA Tool  Review the priorities on a timely basis
 Set up meetings with your Supervisor and document how you are doing

 Login to URL
ITP Portal  Online Attendance is mandatory for all FS Bench resources morning & evening
Online Attendance  If you face any issues related to marking attendance then please send a mail to -
ITP_Online_Attendance_Team@accenture.com

 You can check your Primary & Secondary Skills details

MyCompetency myCompetency Portal  If you are new joiner and need any Primary skill changes, contact your Location
Lead
Guidelines for performance Portal

ITP Employees can contribute to various activities listed below during their ITP tenure.

Crowd
Sourcing
Asset
Developmen
t

EUROPE
ITP

SME Connect, New IT/

Knowledge Online/
Sharing Sessions Classroom
and Staffing Trainings and
activities Certifications
ITP Activities Description

• Asset Development – Liquid Crowdsourcing. Scope of liquid crowdsourcing is coding, testing and
wisdom. One have to register on the crowdsourcing tool then apply to the job.

• Training (Multiskilling and upskilling) and classroom trainings and also prepare and take internal
and external certification – Take online trainings. Complete the multiskilling program and perform
hands-on to gain expertise on the tool.

• Governance and Ops – Activities of monitoring teams and their activities, guide team members,
overall governance ITP and other operational activities

• Knowledge Sharing/Brown Bag sessions – Conduct and take participation in knowledge sharing
sessions for functional, technical or processes
Guidelines for performance Portal

Performance Achievement – Creating Priorities & Documenting self inputs

• Link: https://performance.accenture.com.
• Employee has to set priorities, set target completion date and fill in self-inputs.

Setting Priority:
1. Understand your supervisor’s and team’s priorities.
2. Define three to five top priorities – ensure they are focused on your present role and responsibilities.
3. Don’t forget to share with your supervisor.

Completion of priority:
4. Self Input should be documented only when priority is complete.
5. Self input is mandatory if a priority is being marked as complete.
6. Supervisor will provide feedback based on the self inputs and progress on priority.
EUROPE ITP LOCATION POCs

Location Leads
Location Primary POC
EU ITP DU Lead Shameem (shameem.banu)

EUROPE HR PA Punarvi (punarvi.bansal)

Bangalore Jyothi Choudhury (jyothi.Choudhury)

Chennai Jaikumar Balasubramaniyan (j.Balasubramaniyan)

Gurugram/NCR/Kolkata Rahul Zagde (Rahul.arun.zadge)

Hyderabad Pallavi Kempegowda (Pallavi.kempe.gowda)

Mumbai Pallavi Kempegowda (Pallavi.kempe.gowda)

Pune divya.maney@accenture.com
 THANK YOU
EUROPE ITP TEAM