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Business Communication

Business communication is essential for organizations, facilitating information exchange and aligning efforts towards common goals while reducing errors. Key aspects include written communication, external interactions, and active listening, all of which enhance productivity and relationships. Effective communication relies on clarity, professionalism, and a clear purpose to inform, persuade, or prompt action.

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Sanya Dixit
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20 views7 pages

Business Communication

Business communication is essential for organizations, facilitating information exchange and aligning efforts towards common goals while reducing errors. Key aspects include written communication, external interactions, and active listening, all of which enhance productivity and relationships. Effective communication relies on clarity, professionalism, and a clear purpose to inform, persuade, or prompt action.

Uploaded by

Sanya Dixit
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Business

Communication
Business communication is the lifeblood of organizations. It
encompasses information sharing within and outside a
company. Effective communication drives organizational
goals, improves practices, and reduces errors.
Understanding Business Communication
1 Information 2 Organizational Goals 3 Error Reduction
Exchange
Effective communication Clear communication
Business communication aligns team efforts towards minimizes
facilitates the sharing of common objectives, misunderstandings,
ideas, plans, and decisions enhancing productivity and reducing costly mistakes
among employees and success. and improving overall
stakeholders. efficiency.
Aspects of Business Communication
Written Communication External Communication Active Listening

Emails, reports, and proposals Interactions with customers, Engaging fully in conversations
convey critical information and suppliers, and partners shape a enhances understanding and
instructions in business company's reputation and fosters stronger professional
settings. relationships. relationships.
Theory of Business Communication
1 Communication Models
Frameworks like Shannon-Weaver illustrate message transmission, emphasizing feedback and
noise factors.

2 Channel Selection
Choosing appropriate mediums enhances message clarity and recipient engagement in
business contexts.

3 Audience Analysis
Understanding recipients' backgrounds and needs ensures effective tailoring of business
messages.
Advanced Communication Concepts

Context Feedback Interpersonal Skills


Organizational culture and Two-way communication ensures Emotional intelligence and active
situational factors influence message clarity and facilitates listening enhance the effectiveness
message interpretation in business continuous improvement in business of business interactions.
settings. processes.
Language of Business Communication
Clarity and Precision Professional Tone Structured Content
Business language prioritizes Formal, respectful language Logical organization with
straightforward, maintains professionalism in headings and bullet points
unambiguous messages all business communications. enhances readability in
using industry-specific business documents.
terminology.

Purpose-Driven
Each business communication has a clear objective: to inform, persuade, or prompt action.
Thank You
Presented By :

Sanya Dixit (22105018)

Darshika Saxena (22105029)

Vasanti Pancham (22105013)

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