BARRIERS AND STRATEGIES IN IMPLEMENTING

BENCHMARKING FOR QUALITY MANAGEMENT:

CAGAYAN DE ORO CITY’S CONSTRUCTION
INDUSTRY
CONCEPT PAPER
Presented by: Engr. Mary Kaye
PRESENTATION
Paquibot

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TABLE OF CONTENTS
I
INTRODUCTION……………………………………………
…… 3
1.0 Background of the
Study………………………………………………. 3
2.0 Statement of the
Problem………………………………………..... 4
3.0 Research Questions……………………..……………….
…………..... 5
4.0 Objectives of the
Study…………………………………………...... 6
2
5.0 Signifi cance of the
 INTRODUCTION
1.0 BACKGROUND OF THE STUDY
• The construction industry is vital to economic development in Cagayan
de Oro City.
• Benchmarking is a systematic process of measuring and comparing
performance against industry standards or best practices, enhance
• project outcomes.
The concept of benchmarking remains underutilized in the local
construction industry of Cagayan de Oro City.
• Key barriers include the absence of a cohesive framework, inadequate
training and institutional support, and resistance to change.
• Eff ective quality management is needed to address ineffi ciencies,
mitigate risks, and ensure that projects meet national and international
standards.

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 STATEMENT OF
THE PROBLEM
The absence of standardized benchmarking practices
has resulted in recurring issues, such as ineffi ciencies,
poor resource utilization, and suboptimal project
outcomes.
This study seeks to address this gap by examining the
specifi c challenges hindering the adoption of
benchmarking in government-led construction projects
and identifying strategies to promote its integration
into the sector's quality management framework.

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 RESEARCH QUESTIONS
What is the maturity level of implementing benchmarking
1 practices in quality management within the government
sector of Cagayan de Oro City's construction industry?

What are the key barriers to implementing benchmarking

2 in the government sector of Cagayan de Oro City's
construction industry?
What is the measured extent of government
3 stakeholders' perception in Cagayan de Oro City
regarding the value and feasibility of benchmarking in
construction quality management?
What strategies can be developed to overcome the
4 barriers and integrate benchmarking into the
government sector construction projects in Cagayan de
Oro City?

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 OBJECTIVES OF THE STUDY
Evaluate the maturity level of benchmarking
1 implementation in quality management practices within
the city's government sector construction industry.

Identify and analyze the key barriers hindering the

2 adoption and eff ective use of
government-led construction projects.
benchmarking in

Examine the perceptions of government stakeholders

3 regarding the value, feasibility, and potential impact of
benchmarking on the quality and effi ciency of
construction
Propose projects.
strategies to overcome the identifi ed barriers
4 and enhance the integration of benchmarking practices
into quality management processes.

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 SIGNIFICANCE
OF THE STUDY
This study is signifi cant in assessing the current state
of quality management and benchmarking practices in
Cagayan de Oro City's construction industry.

It will shed light on the barriers hindering the adoption

of such practices, and the potential benefi ts of
incorporating these tools into the government sector.

The study supports sustainable development goals by

promoting resilient construction practices and
establishing guidelines to improve public sector
effi ciency and long-term economic growth. 7
 SCOPE AND
LIMITATIONS
This study focuses exclusively on the government
sector in Cagayan de Oro City, specifi cally analyzing
construction projects managed by the Department of
Public Works and Highways (DPWH) representing the
region, as well as the City Engineer’s Offi ce
representing local government units (LGUs).
Data collection will primarily involve surveys and
statistical analyses to capture quantitative insights
into the barriers and strategies for benchmarking
adoption.
The study is limited to government-initiated
construction projects and does not include private
sector construction activities. 8
 LITERARY REVIEW
Bonilla and Castillo (2020) Ackah and Amponsah
emphasize benchmarking (2024), They emphasize
as a strategic tool for self- the critical role of
assessment in construction, structured frameworks
asserting that it drives such as ISO certifi cation
continuous improvement, and capacity-building
enhances productivity, and programs in elevating
promotes global project management
competitiveness. practices, which are
foundational for eff ective
benchmarking.

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 LITERARY REVIEW
One signifi cant challenge Garcia et al. (2023) note
identifi ed by multiple that companies in Chile
studies is the lack of have shown reluctance to
awareness and share sensitive data,
understanding of leading to limited
benchmarking among engagement in
local construction fi rms. benchmarking practices.

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 LITERARY REVIEW
A lack of standardization in Bonilla and Castillo (2020)
practices, hindering the emphasize the
eff ective comparison of development of an online
companies’ performance. platform to collect data
and provide real-time
Pratama et al. (2021), feedback, making the
quality culture maturity is benchmarking process
essential for reducing more accessible and
Albertin et al. (2021)
construction failures effi cient.
This lack of a mature QMS introduce SIMAP, a free
framework presents online benchmarking tool
another barrier to that allows construction
benchmarking. companies to evaluate
their performance
adopt best practices.
and
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 LITERARY REVIEW
Garcia et al. (2023) Pratama et al. (2021)
propose the use of semi- propose a Quality Culture
structured interviews and a Maturity Model that
scoring system to assess emphasizes leadership,
management practices, communication,
which can help companies participation, and
identify areas of empowerment as key
improvement without components of a strong
overwhelming them with quality culture.
complex data requirements.

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 LITERARY REVIEW
As noted by Bonilla and The literature reviewed
Castillo (2020), underscores both the
benchmarking can be potential and challenges
particularly eff ective when associated with
supported by industry-wide implementing
initiatives or policies that benchmarking in the
encourage companies to construction industry,
participate. particularly in developing
areas like Cagayan de Oro
City.

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 CONCLUSION
Benchmarking off ers signifi cant benefi ts for improving
quality management and fostering continuous
improvement.

Barriers such as lack of awareness, reluctance to share

data, and the need for mature quality management
systems must be addressed.

Strategies such as leveraging digital platforms,

adopting gradual approaches, fostering a strong quality
culture, and securing external support can help
overcome these barriers and promote the successful
adoption of benchmarking in Cagayan de Oro’s
construction industry. 13
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 THANK
YOU
CONCEPT PAPER
Presented by: Engr. Mary Kaye
PRESENTATION
Paquibot