Organization and Management
Organization and Management
What is manager?
-a manager achieves objectives through efficient and effective
use of resources.
5 Function of Management
PLANNING is future oriented and determines an organizations direction.
It is rational and systematic way of making decisions today that will affect
the future of company.
ORGANIZING requires a formal structure of authority and the direction
and flow of such authority through which works subdivisions are defined,
arranged and coordinated.
STAFFING is the function of hiring and retaining a suitable workforce for
the enterprise both managerial as well as non-managerial level.
DIRECTING concerned with leadership, communication, motivation, and
supervision so that the employees perform their activities in most efficient
manner possible.
CONTROLLING the function of control consists of those activities that are
undertaken to ensure that the events do not deviate from the pre-arranged
plans.
ROLES OF MANAGER
CATEGORY ROLES
INTERPERSONAL Figurehead
Leader
Liaison
INFORMATIONAL Monitor
Disseminator
Spokesperson
DECISIONAL Entrepreneur
Disturbance Handler
Resource Allocator
Negotiator
INTERPERSONAL CATEGORY
- Involves providing information and ideas.
FIGUREHEAD- as a manager, you have social, ceremonial and
legal responsibilities. Expected to be the source of inspiration.
LEADERSHIP- this is where you provide leadership for your
team, your department or perhaps your entire organization and
its where you manage the performance ad responsibilities of
everyone in the group.
LIAISON- managers must communicate with internal and
external contacts. You need to be able to network effectively on
behalf of your organization.
INFORMATIONAL CATEGORY
- Involves processing information.
MONITOR- in this role, you regularly seek out the information
related to your organization and industry looking for the
relevant changes in the environment.
DISSEMINATOR- this is where you communicate potentially
useful information to your colleagues and your team.
SPOKESPERSON- managers represent and speak for their
organization. In this role you’re responsible for transmitting
information about your organization and its goals to the people
outside it.
DECISIONAL CATEGORY
- Involves using of information.
ENTREPRENEUR- as a manager, you create and control change within
the organization. This means solving problems, generating new ideas
and implementing them.
DISTURBANCE HANDLER- when an organization or team hits an
unexpected roadblock, its manager who must take charge. You also
need to help mediate disputes within it.
RESOURCE ALLOCATOR- you’ll also need to determine where
organizational resources are bets applied. This involves allocating
funding, as well as assigning staff and other organizational resources.
NEGOTIATOR- you may be needed to take part in, and direct,
important negotiations with your team, department or organization.
Social psychologist Robert L. Katz in 1974, in his article, “SKILLS
OF AN EFFECTIVE ADMINISTRATOR” in Harvard Business
through about the relationship of managerial skills and hierarchical
management levels. This result was a setting of three areas of
managerial skills and determination, for which level they are
characterized:
Inter-relationship skills- interact and communicate with other
people should possess communication skills such as listening and
effective speaking.
Technical skills- skills that give the manager the ability ad
knowledge to use a variety of techniques to achieve their objective.
Human skills- ability to relate to one another and refer to aspects
such as empathy, compassion and authenticity.
Conceptual skills- ability to think and conceptualize about abstract
and complex situations.
Directions: Before each statement write TRUE if the statement
in correct or FALSE if the statement is in incorrect.
1. Management is goal-oriented when they achieved specific
goals
2. Management is a continuous process to operate as long as
there is organized action for the achievement of group goals.
3. Management is universal that has an unessential element of
every organized activity.
4. Management is situational that there is the best way of
doing things and not to solve particular problems conditions
and situations.
5. Management is multi-disciplinary such as management
techniques, principles, and theories.
Directions: Choose the letter corresponding to the correct answer for
each of the questions provided below.
1. Management is an essential element of every organized activity
irrespective of the size or the type of the activity.
a. Management is universal c. Management is continuous process
b. Management is goal-oriented d. Management is multi-disciplinary
2. This is where you communicate potentially useful information to your
colleagues and your team.
c. Spokesperson c. Monitor
d. Disseminator d. Negotiator
3. In which the ability to think and conceptualize about abstract and
complex situations.
e. Inter-relationship skills c. Conceptual skills
f. Technical skills d. Human skills
4. Which of the following has three common characteristics
such as distinct purpose, composed of people and develops
some deliberate structure?
a. Management c. Organization
b. Organizing d. Directing
5. As manager, you create and control change within the
organization. This means solving problems, generating new
ideas, and implementing them.
c. Conceptual skills c. Human skills
d. Technical skills d. None of the above