Informal Operation Manual
Informal Operation Manual
Writing
Technical Writing Applications
Introduction
• An informal operation manual provides
simple, easy-to-follow instructions for
completing tasks without the complexity of
formal documentation.
What is an Informal Operation
Manual?
• • A user-friendly guide for specific tasks
• • Written in a conversational tone
• • Uses simple language and visuals
• • Designed for quick reference
Why Use an Informal Manual?
• • Faster understanding for users
• • Reduces errors in processes
• • Less intimidating than formal
documentation
• • Ideal for small teams and startups
Key Elements of an Informal
Manual
• 1. Clear purpose
• 2. Step-by-step instructions
• 3. Visuals and examples
• 4. Troubleshooting tips
• 5. FAQs for common issues
Structuring the Manual
• • Introduction
• • Step-by-step guide
• • Troubleshooting section
• • Frequently Asked Questions (FAQs)
• • Contact or support details (if applicable)
Writing in a Conversational Tone
• • Use everyday language
• • Avoid technical jargon
• • Write as if speaking to a colleague
• • Example: Instead of 'Utilize authentication
credentials,' say 'Log in with your username
and password'
Example: Office Coffee Machine
Guide
• 1. Fill the water reservoir.
• 2. Insert a coffee pod.
• 3. Press the 'Brew' button.
• 4. Wait for the coffee to be ready.
• 5. Enjoy your coffee!
Using Visuals in Manuals
• • Use diagrams and screenshots
• • Highlight important buttons or sections
• • Helps users follow instructions faster
Troubleshooting and FAQs
• • Anticipate common issues
• • Provide simple solutions
• • Example:
• - 'Problem: Printer won’t print'
• - 'Solution: Check if it's connected to Wi-Fi'
Keeping the Manual Updated
• • Regularly review content
• • Update for new processes or equipment
• • Encourage user feedback
Best Practices for Writing
• ✓ Keep it concise
• ✓ Use simple language
• ✓ Organize in sections
• ✓ Include visuals
• ✓ Test the manual with new users
Common Mistakes to Avoid
• • Using overly technical language
• • Writing long, dense paragraphs
• • Ignoring the need for visuals
• • Failing to update outdated information
Discussion Questions
• 1. Why are informal manuals important?
• 2. What challenges might arise when writing
them?
• 3. How can visuals improve clarity?
• 4. Can you think of a process in your daily life
that could use an informal manual?
Group Activity
• • Pick a common task (e.g., setting up a
meeting, using a shared drive)
• • Write a short informal manual
• • Exchange with another group and test for
clarity
• • Discuss improvements
Conclusion
• Informal operation manuals make processes
easier and more efficient. Using clear
language, visuals, and troubleshooting tips
ensures users can quickly understand and
apply instructions.