Communication Skills - Iv: Course Code: MCABS 20401 Credit Units: 01 Course Objective
Communication Skills - Iv: Course Code: MCABS 20401 Credit Units: 01 Course Objective
MCABS 20401
Credit Units: 01
Course Contents:
Modu"e I: Introdu tion to S#e$%in& S%i""s Business Conversation Effective Pu lic !peaking Art of Persuasion Modu"e II: S#e$%in& 'or ()#"o*)ent Types of "nterview !tyles of "nterview #acing "nterviews$#undamentals and Practice !ession Conducting "nterviews$ #undamentals and Practice !ession %uestion Answer on &arious 'imensions Modu"e III: B$si Te"e#+on* S%i""s (uidelines for )aking a Call (uidelines for Answering a Call Telephone *ord (roups Answering !ystems and &oice$)ail Modu"e IV: ,or% -"$ e S#e$%in& Team Briefing Conflict )anagement +egotiations Participation in )eetings ,eynote !peeches
(.$)in$tion S +e)e:
Co)#onents ,ei&+t$&e /01 C -. CT /. -. (( 0.