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Online Shopping Questionnare

This document contains a survey with questions about an individual's online shopping behaviors, preferences, and attitudes. It collects demographic information like name, age, and gender. It asks questions about online shopping frequency and duration, factors considered during purchases, products bought, preferred websites, perceptions of costs, security and convenience compared to traditional shopping. Satisfaction with online shopping experiences is also addressed.

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Fen Rajan
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2K views4 pages

Online Shopping Questionnare

This document contains a survey with questions about an individual's online shopping behaviors, preferences, and attitudes. It collects demographic information like name, age, and gender. It asks questions about online shopping frequency and duration, factors considered during purchases, products bought, preferred websites, perceptions of costs, security and convenience compared to traditional shopping. Satisfaction with online shopping experiences is also addressed.

Uploaded by

Fen Rajan
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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1.NAME : 2.AGE: 3.GENDER: MALE /FEMALE 1. How frequently do you access internet?

a)Daily b)once in 2 days c) once in a week d)Rarely 2. How often do you use the internet every day? a)1-2hours b)2-3hours c) 3-4 hours d)4-5 hours e)>5hours 3. How often do you use the internet for information prior to a purchase? a)1-2hours b)2-3hours c) 3-4 hours d)4-5 hours e)>5hours 4. How often do you use internet for shopping?

5. Your education level ?

6. Have you tried shopping online? a)Once b)Twice c) thrice d)more than twice

7. What do you think as the most important benefit of online shopping ? a)time saving b)Easy access c)genuine d)more choice e ) any other specify

8. what do you think as the important demerit of online shopping ? a)security problems b) no self shopping experience c) no bargain d) delay in delivery time e) any other specify

9. what factors do you consider while purchasing online? a)popularity of the site b) suggestion by friends c)attractiveness of the site d)mode of payment that the sites prefers e)availability of the product that you choose

10.products that I have purchased by online shopping lives up to the promises and quality? a)strongly agree b)agree c)neutral d)disagree 11. By online shopping we get products at lower prices? a)strongly agree b)agree c)neutral d)disagree 12. In general how do you feel about online shopping? a)very good b)good c) bad d)very bad 13. monthly family income a)10,000 b)10001-20,000 c) 30001-40,000 d)40001-50,000 e)more than 50,000 14. factors facilitating online shopping ? a)extensive & current information available b)24/7 availability c)can shop from anywhere d)can engage in other online activities while shopping e)home delivery f)cheaper price 15. factors preventing online shopping ? a) payment insecurity b)misuse of customer data c) absence of touch & feel d)no social interaction e)no credit card 16. what type of products do you purchase by online shopping ? a) softwares b) books & magazine c)computer hardware d)music, cd & recordings e)videos,DVD f)Home electronics g)travel (airlines ,car,rental hotels ) h) clothing i)flowers J) tickets k)services

18. I find online shopping convenient? a)yes b) no

19. who is your favorite online shopping player a) flipkart b )Ebay

c) yebhi d) Infibeam e) india Plaza f) fashion & you g) letsbuy h) Babyoye i) First cry j)Mantra k) jabong

20. Do you get any exciting offers from your favourite online shopping? a) yes b)no

21. online shopping is as secure as traditional shopping agree ? a) YES b) NO

22. shopping reduces the costs of traditional shopping to a great extent ( parking fees etc) a)Yes b) no 23. it is great advantage to be able to shop at anytime of the day on the internet ? a)Yes b) no 24. select an approximate maximum amount you would spend on a single online purchase ?

25. select an approximate maximum amount you would spend per year on online shopping ?

26. are you satisfed with online shopping ?

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